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Most AI pilots die in week six. Here’s what LinqAlpha does differently

Jin Kim, co-founder and Head of Forward Deployed Engineering at LinqAlpha

LinqAlpha, the New York-headquartered AI startup building intelligence tools for institutional investors, recently raised US$22 million in a Series A round anchored by AVP, Atinum Investment, and GFT Ventures, with a notably Asia-heavy syndicate including SV Investment, Mirae Asset, Samsung Securities, East Ventures, and others spanning Singapore, Hong Kong, South Korea, Japan, and India.

Founded by Jacob Choi, Subeen Pang, Jin Kim, and Hojun Choi — a team of former Goldman Sachs analysts and MIT computer science PhDs — LinqAlpha says its multi-agent platform is already used by more than 70 financial institutions across the US, Europe, and Asia, including buy-side clients such as Causeway Capital Management and Schonfeld Strategic Advisors, collectively managing over US$5 trillion in assets.

The company positions itself against both entrenched incumbents like Bloomberg and LSEG, and a crowded field of AI challengers such as AlphaSense, Hebbia, and Rogo, betting that persistent, firm-specific reasoning — not just faster search — is where the real edge lies.

Also Read: LinqAlpha raises US$22M to bring agentic AI to public-market investors

We spoke with Jin Kim, co-founder and Head of Forward Deployed Engineering about the fundraise, the company’s Asia strategy, and how LinqAlpha plans to compete.

Edited excerpts:

Your US$22M raise features an Asia-heavy syndicate — SBI, Mirae Asset, Samsung Securities, East Ventures. Deliberate strategy or following traction?

Both. Roughly half our revenue comes from Asia Pacific, so the capital base mirrors the client base. But the syndicate was deliberately built: in institutional finance, investors are also distribution. Firms like SBI, Mirae Asset, and Samsung Securities are operating institutions in the markets we serve; that alignment shortens trust-building cycles that normally take years. We didn’t raise Asian capital to enter Asia later; global coverage, Asian languages, and multi-asset support were in the design from Day One.

You’re headquartered in New York, yet clients and capital skew Asia. When does it make sense to shift your center of gravity to Singapore or Tokyo?

We, at LinqAlpha, run a distributed model rather than one centre: New York for business development, Seoul as our product/engineering hub, subsidiaries in Hong Kong and Singapore, with London next. Singapore is where we’ve made the on-the-ground commitment, a dedicated local team, not a sales outpost, but people who co-design deployments with regional institutions. The timing isn’t accidental: MAS just launched the Future of Finance Institute to move AI in financial services from experimentation to deployment. That deployment gap is our entire business.

You count 70+ financial institutions as clients, but client count can be a vanity metric. How embedded is LinqAlpha in daily workflows, and how do you measure it?

We agree it’s vanity, which is why we manage for depth across three layers:

  1. Daily-workflow usage: morning briefings, alerts, meeting-prep agents that fire before the user’s day starts, not ad-hoc Q&A
  2. Expansion within accounts: trials converting to multi-seat, multi-team deployments
  3. Integration depth: clients moving from app to API access, building our agents into their own systems

The pattern we watch: users going from reading our output to relying on it—starting with a briefing, pushing results to PMs, then asking us to build custom trackers for signals nobody else covers, often in Asian-language sources their other tools can’t read.

Hebbia, AlphaSense, Rogo, Dataminr — plus Bloomberg and LSEG embedding AI into terminals. Why should a CIO choose LinqAlpha over waiting for incumbents to catch up?

We’re solving different problems. Bloomberg and LSEG are indispensable data infrastructure; AlphaSense built a strong content library with AI on top. But a platform selling the same content to everyone will, by design, give every subscriber the same AI answer from the same corpus.

What a CIO competes on is the firm’s own frameworks, thesis history, and internal research. We encode that — per firm, permissioned, isolated — in what we call a second brain. Ask two funds “what are the top AI trades today” and a generic tool names the same mega-caps for both. Our platform answers in the context of each firm’s own mandate. We sit on top of data clients already license and reason across asset classes — equities, macro, credit, FX –in one connected system rather than siloed products.

AI hallucinations can directly influence capital allocation. What safeguards ensure accuracy and auditability, and has a failure ever cost a client?

We designed the platform assuming models are fallible, so safeguards are architectural. Every claim is grounded in licensed, vetted data with a citation back to source, auditable in one click. Numbers are computed deterministically through code, not generated by an LLM. We run multiple frontier models and neutralise their individual biases; our research on systematic sector/style biases in base models was accepted at ICLR and presented at a BlackRock quant conference.

Also Read: In the age of AI, people matter more than ever

We call this discipline harness engineering: as models get more powerful, value shifts to controlling them — permissioning, audit trails, human-in-the-loop checkpoints built for regulated finance. On failures: we have not had an incident where a platform error drove a capital loss for a client.

Clients feed you proprietary research and conviction signals. How do you handle data security?

Isolation isn’t a feature; it’s the product’s precondition. Each firm’s knowledge layer is siloed: notes, theses, and research never train shared models and never cross accounts. One client’s second brain is architecturally invisible to every other client’s.

For institutions wanting an even tighter boundary, our API and MCP deployment patterns let agents operate inside the client’s own environment, so sensitive context need not leave their perimeter. The incentive structure matters too: our business model is per-firm value, not data aggregation. Security reviews and regulatory addenda with global banks are table stakes, and we treat them as part of the product.

Southeast Asia is fragmented — multilingual, multi-regulatory, inconsistent data. How does the platform handle Bahasa Indonesia filings, Thai regulatory announcements, and Vietnamese commodity flows simultaneously?

That fragmentation is the inefficiency we were founded to arbitrage. The platform analyzes 20,000+ companies across 80+ markets in 20 languages, reading local-language primary sources natively rather than waiting for English translations that arrive late or never.

In Asia, that’s where alpha lives: information that’s public but not yet priced because it sits behind a language barrier. Clients already track signals in Chinese-, Korean-, and Japanese-language sources that English-first platforms structurally miss; the same architecture extends across Southeast Asia. Equally important is multi-asset design: an Indonesian commodity signal reads through to Singapore-listed equities, regional FX, and credit in one connected graph. Where coverage needs deepening, we build it hand-in-hand with regional clients—that’s the global best practice we’re bringing to Singapore, not a US product with a Singapore price list.

With a Berkeley MFE/Goldman/MIT pedigree, doors open easily, but institutional adoption is slow. What’s been the biggest obstacle converting pilots to long-term contracts?

Never model quality in a demo. The real obstacle is earning a place in daily workflow at a conservative institution—what kills pilots industry-wide is a tool that impresses in week one and is forgotten by week six. We treat every trial as an implementation, instrumenting adoption user by user and workflow by workflow.

The second obstacle is institutional trust: security review, compliance sign-off, data governance. We stopped treating that as friction and started treating it as the sale, because the risk owner is usually the real buyer. What converts pilots is co-designing an AI roadmap with client leadership over the next one to two years, rather than selling seats.

Buy-side clients manage US$5 trillion+ in assets, striking for a Series A. What’s your pricing model? Recurring SaaS, or a services-heavy business that doesn’t scale?

It’s recurring software by design: seat- and entitlement-based subscription with enterprise tiers for API access and advanced modules. The same platform serves a hedge fund pod and a bank’s research floor. The insight most people miss: the “bespoke” part—learning each firm’s framework—is performed by the system itself. The second brain is built by agents from the client’s own permissioned data, not consultants billing hours. That makes personalization compound instead of costing more. The AUM figure is a statement about who trusts us, not a revenue multiplier—but reference clients at that tier are the moat, because institutional buyers follow institutional proof.

If AI “changes what analysts can know,” doesn’t wide adoption commoditise the very edge you promise?

That critique is fatal for generic AI. This is exactly why we built the opposite. If every investor used the same model on the same data, the edge would be arbitraged away in a quarter. Our architecture inverts it: agents reason in the context of each firm’s own thesis history and mandate, so two funds asking the identical question get different, both correct, answers—the platform amplifies different brains. Adoption doesn’t converge outputs; it compounds each firm’s accumulated judgment.

Also Read: Is generative AI the game-changer for productivity?

Think of Bloomberg in the 1990s: everyone had the terminal, yet returns diverged wildly, because the edge was never the tool; it was what each firm did with it. We’ve made “what each firm does with it” the product itself. AI is shifting the scarce resource from information access to quality of questions and speed of connecting dots. The real risk for a CIO isn’t adopting AI too early; it’s letting a competitor’s second brain start compounding a year before yours does.

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Why the next infrastructure boom in APAC depends on power diversification

The rapid adoption and expansion of artificial intelligence is reshaping global infrastructure demand. From hyperscale data centres to advanced semiconductor fabrication facilities, AI-led growth is driving an unprecedented need for mission-critical assets across Asia Pacific (APAC).

APAC’s power infrastructure is struggling to keep pace. These facilities are highly power-intensive, requiring uninterrupted, high-reliability energy to maintain operations and meet stringent uptime requirements. Mature markets in APAC face grid saturation and limited space for new generation, while emerging markets often contend with reliability issues, transmission bottlenecks or regulatory complexity. The scale and speed of digital and industrial development now risk outstripping expansion in generation, transmission, and distribution capacity.

The next phase of infrastructure growth in APAC will be defined not just by demand, but by how effectively developers plan for and secure power. In an environment of tightening supply, rising costs and increasing volatility, diversification and early-stage power strategy are becoming critical determinants of project success.

The power squeeze

Recent geopolitical developments, such as the conflict in the Middle East, have further amplified these constraints. Linesight’s analysis shows that the impact on APAC is particularly acute. The Strait of Hormuz remains one of the world’s most critical energy chokepoints. Around 25 per cent of global seaborne oil trade and about 20 per cent of global LNG trade move through the Strait, with around 80 per cent of oil flows destined for Asia. Many APAC economies rely on imported oil and LNG, increasing their exposure to supply shocks and cost escalation.

At the same time, the power demands of mission-critical facilities continue to climb. Across markets such as Singapore, Malaysia and Japan, data centre pipelines are expanding rapidly, while governments are actively onshoring semiconductor capacity to strengthen supply chain resilience. Singapore’s Green Data Centre Roadmap, for example, aims to provide at least 200MW of additional near-term capacity (in its second data centre call for applications), while Malaysia’s data centre load could exceed 5,000MW by 2035. This convergence is placing unprecedented pressure on already constrained power systems.

In several jurisdictions, power connection timelines now exceed typical construction programmes, creating a material risk to project viability. With competition for limited power capacity intensifying against a backdrop of continued geopolitical uncertainty, the construction sector is confronting an unforgiving reality: developments that fail to secure resilient and diversified power strategies early risk delay, de-scoping or obsolescence. Power availability should be treated as an early-stage project risk, not a late-stage utility consideration.

Also Read: The AI-quantum collision: Navigating the 2026 infrastructure inflection point

The case for diversified power strategies

In this environment, power diversification is no longer just a strategic consideration; it is becoming as important as land, labour and capital. Reliance on a single fuel source or grid connection exposes projects to volatility, while diversified power strategies provide optionality and stability when systems are under stress.

Across APAC, developers are increasingly integrating alternative energy sources to build a more resilient energy mix and buffer against supply constraints or price shocks. On-site solar generation, battery energy storage systems, microgrids, waste-to-energy solutions and long-term power purchase agreements are being deployed to stabilise supply and manage operating costs. These are generally hybrid solutions, where the combination of grid power, renewables and backup generation enables developments to proceed where grid capacity alone would have been insufficient, whilst maintaining uptime during periods of heightened disruption.

Lower-carbon power as a key part of the diversification playbook

Beyond diversification itself, a critical consideration is the type of power integrated into these strategies, especially given APAC’s decarbonisation ambitions. Governments have announced capacity targets supported by policy reform and investment incentives. Singapore is targeting at least 2GWp of solar deployment by 2030 and, by 2030, expects at least nine hydrogen-compatible gas-fired power plants as part of its longer-term low-carbon transition. Japan’s latest energy policy points to renewables reaching 40 to 50 per cent of its power generation mix by FY2040, supported by targets including 30 to 45GW of offshore wind by 2040.

Diversified and lower-carbon power strategies are no longer just environmentally desirable; they are commercially compelling. Beyond capacity, rising costs associated with carbon-intensive energy are accelerating the case for transition. Carbon pricing mechanisms and reduced subsidies are pushing up long-term costs, while incentive schemes and concessional financing are steadily improving the economics of renewables.

For developers, this shift opens a broader alternative playbook. Distributed energy resources, such as rooftop solar and behind-the-meter storage, can reduce grid dependence and accelerate time to power. Corporate power purchase agreements can provide long-term price certainty while supporting new renewable projects. In select markets, private microgrids and dedicated generation assets are emerging as viable solutions for energy-intensive developments. Diversification into lower-carbon energy not only supports customer commitments around uptime, emissions reduction and supply chain transparency, but also strengthens their ability to attract increasingly environmentally minded occupiers and investors, while reducing exposure to future ESG-related regulatory costs.

Also Read: The rise of AI twins: From assistant to infrastructure

However, these alternatives require early integration into project planning. Site selection, land availability, grid adjacency and permitting regimes all influence the feasibility of diversified power solutions. Successful delivery increasingly depends on aligning technical, commercial and regulatory considerations from the earliest project phases. Optimal solutions will also vary by market. Mature, land-constrained locations may prioritise imported renewable energy, off-site PPAs and energy efficiency, while emerging industrial hubs may have more scope for on-site or near-site generation and private power infrastructure.

What will define winners in APAC’s next infrastructure boom

Power diversification is no longer an environmental or ethical choice alone; it is an operational necessity for mission-critical infrastructure across APAC. In a region defined by rapid growth, constrained grids and geopolitical uncertainty, diversified power strategies provide stability, resilience and confidence.

Assets that integrate multiple power sources benefit from more predictable uptime, stronger investor appeal and enhanced long-term value. To fully realise these advantages, diversification must be embedded from the outset, influencing site selection, design development and capital strategy.

The winners in APAC’s next phase of infrastructure growth will be those that recognise power as a strategic asset, planned early, costed accurately, managed actively and diversified intelligently.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

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The US$65,000 and US$1,850 question: Can we hold this level after CPI release?

The digital asset market currently presents a fascinating divergence in momentum as investors navigate a complex macroeconomic landscape. Bitcoin recently climbed 0.64 per cent to reach US$64,226.68 over a standard 24-hour trading period. This specific movement slightly trailed the broader market gain of 0.83 per cent. Meanwhile, Ethereum demonstrated vastly superior strength, surging 2.98 per cent to US$1,837.72 in the exact same timeframe.

These distinct price actions reflect fundamentally different underlying catalysts driving each network. Bitcoin relies heavily on institutional capital flows and broad macroeconomic correlations. Ethereum draws its current strength from tangible ecosystem utility and decisive technical breakouts. Both major assets now face a critical juncture as the market eagerly awaits the June United States Consumer Price Index report on July 14. This crucial inflation data will heavily influence overall risk sentiment and dictate the near-term trajectory for the entire cryptocurrency sector.

Institutional demand currently anchors the primary Bitcoin narrative. Spot Bitcoin exchange-traded funds recorded their first weekly net inflow in over two months. The sector attracted US$197 million for the week ending July 10. This massive influx successfully broke an eight-week outflow streak that previously drained over US$8 billion from the sector. BlackRock led this impressive resurgence. Their IBIT exchange-traded fund alone captured US$292 million in net inflows. This substantial capital injection signals a potential halt to sustained institutional selling and provides a fundamental floor for the asset price.

Furthermore, Bitcoin exhibits a strong 75 per cent correlation with the S&P 500 over the past week. This high correlation strongly indicates a macro-driven move rather than an isolated crypto phenomenon. This dynamic illustrates how traditional finance increasingly dictates the rhythm of cryptocurrency valuations. The asset also experienced a distinct defensive rotation. Bitcoin dominance increased to 58.39 per cent while major altcoins like XRP and Dogecoin significantly underperformed. Investors clearly sought perceived safety within the largest digital asset during this period of uncertainty.

Also Read: Why Bitcoin’s move to US$63K has nothing to do with crypto and everything to do with Iran

Technical indicators reveal a cautious posture for the leading cryptocurrency. The asset trades above its seven-day Simple Moving Average near US$63,490. Momentum remains neutral with the 14-day Relative Strength Index sitting at exactly 52. The immediate psychological resistance stands at US$65,000. A failure to hold current levels risks a drop toward the 38.2 per cent Fibonacci retracement at US$63,619. Such technical indicators suggest that buyers currently lack the aggressive conviction needed to push prices significantly higher without external catalysts.

Market participants must watch for sustained inflows over the coming weeks to confirm a genuine trend reversal rather than just a temporary pause. The combination of halted exchange-traded fund outflows and a defensive market posture provides near-term support. Conviction remains fragile ahead of critical inflation data. The primary focus remains on whether Bitcoin can reclaim and hold the US$65,000 level after the July 14 Consumer Price Index data release. Traders will closely observe the volume accompanying any breakout attempts to ensure genuine buying pressure supports the advance.

Ethereum presents a starkly different growth narrative because concrete ecosystem developments propel it forward. The launch of Robinhood Chain, an Ethereum Layer 2 network, significantly boosted market sentiment. This new network utilises ETH for gas fees and has rapidly attracted substantial capital. Users bridged over US$141 million in ETH to the network shortly after launch. The decentralised exchange volume on this new layer briefly surpassed that of the Ethereum mainnet. This real adoption signals increased utility and genuine demand for the underlying token.

The move derives its strength from tangible growth in the network’s use case rather than pure speculation. This infrastructure expansion demonstrates that builders recognise the inherent value and security of the base layer. The Ethereum Ecosystem category currently ranks as the second most trending narrative, indicating clear capital rotation into the network and its associated tokens. Market participants recognise this fundamental shift in utility as a major positive catalyst for future price appreciation and network expansion across the broader digital asset landscape.

Also Read: Why US$1.4 billion in Bitcoin longs could drag Bitcoin down to US$53,500?

The price action confirms this shift in momentum for the second-largest digital asset. Ethereum broke above a descending trendline and formed a golden cross on its hourly chart against Bitcoin. Traders must watch for a sustained trade above the 50-day moving average near US$2,000 to confirm a stronger bullish signal. The asset faces immediate resistance between US$1,830 and US$1,850. A successful breakout could target the high-liquidity zone between US$1,950 and US$2,100. This specific zone holds significant short positions that could trigger rapid liquidation.

Conversely, firm support exists between US$1,720 and US$1,740. A break below this level risks a severe drop to US$1,550. The path of least resistance remains cautiously higher provided key support holds. Market makers will likely adjust their spreads accordingly as volatility expectations shift around these pivotal price levels. Market participants should closely watch the price reaction at US$1,850 and the Consumer Price Index print for directional clarity. Sustained momentum above these critical thresholds will likely attract additional algorithmic trading capital and reinforce the broader bullish thesis.

My perspective on this current market environment highlights a clear bifurcation in asset drivers. Bitcoin operates primarily as a macroeconomic beta asset. Its price action tightly couples with traditional equity markets and institutional capital flows. The reversal of the exchange-traded fund outflow streak provides immense relief to holders. The conviction behind this bullish stance remains fragile until the market digests upcoming inflation metrics.

Also Read: Why Bitcoin’s record on chain activity is not the price guarantee you think it is

Ethereum, conversely, demonstrates idiosyncratic strength rooted in network utility. The Robinhood Chain launch proves that developers and users actively seek Ethereum infrastructure for real-world applications. This fundamental utility separates the asset from mere market speculation and provides a robust foundation for future appreciation. Both assets now converge on a single critical catalyst.

The July 14 Consumer Price Index release will serve as the arbiter of near-term market direction. A hotter-than-expected inflation print could renew selling pressure across the board and invalidate current technical breakouts. Favourable data could accelerate the current cautious uptrend. Investors must maintain a highly disciplined approach.

They should monitor the US$65,000 level for Bitcoin and the US$1,850 barrier for Ethereum. The ability of these assets to reclaim and hold these thresholds post-inflation data will definitively define the market trajectory for the remainder of the third quarter and establish the baseline for future institutional allocation strategies.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsAppInstagramFacebookX, and LinkedIn to stay connected.

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Seasonal product cycles: Why some features only work at certain times

Product teams are trained to ask familiar questions. Who is the user? What problem are we solving? How often does it occur? How painful is it? What is the willingness to pay? Those questions matter, but there is another one that quietly shapes adoption far more than many teams admit.

When does this problem actually become real in the customer’s world?

That is a different question from frequency. It is not asking whether a problem exists in principle. It is asking when the problem becomes urgent enough, visible enough, or costly enough for a feature to earn attention, budget, workflow change, and repeat use.

Many features fail not because they are weak, but because they are mistimed. They arrive outside the window where the customer is ready to care. Then the team misreads the result. It concludes the feature lacked value when the deeper issue was that the value did not line up with the customer’s calendar.

Most feature adoption is seasonal in ways teams do not name

When people hear seasonality, they usually think of obvious consumer patterns. Retail peaks in holidays. Travel surges in summer. Fitness spikes in January. Those are real, but they are only the visible end of the idea.

In practice, many products live inside less obvious seasons.

Enterprise products have planning seasons, budgeting seasons, procurement seasons, audit seasons, renewal seasons, hiring seasons, transformation seasons, and risk seasons. Internal tools live through quarter-end pressure, annual planning rituals, compliance reviews, and leadership changes. Even collaboration features can behave seasonally because teams communicate differently during launches, restructures, onboarding waves, or periods of cost control.

The feature itself may not change. The customer’s readiness to adopt it does.

Also Read: Product DNA testing: How features inherit traits from parent products

Some features are not evergreen, and that is fine

One of the unhelpful biases in product thinking is the assumption that the best features behave like evergreen assets. They should show steady demand, broad applicability, and consistent usage. That expectation sounds rational, but it can distort judgement.

Some features are not meant to be used evenly. Their value comes from intensity, not constancy.

A planning tool may matter enormously during one month and sit nearly dormant during others. A compliance workflow may become critical during review periods and almost invisible in quieter quarters. A feature that supports hiring, onboarding, migration, or renewal may deliver huge value in concentrated windows rather than through daily engagement.

That does not make the feature weak. It makes it cyclical.

The real mistake is evaluating cyclical value through non-cyclical expectations. Teams look at monthly usage and panic because the graph is uneven. They ask whether the feature is sticky enough, when the better question is whether it becomes indispensable at the exact moment it should.

This is where product maturity shows. 

The market has calendars, even when your roadmap ignores them

Most roadmaps are built around internal logic. Engineering capacity, strategic themes, executive priorities, dependencies, and quarterly planning all shape what gets released when. That is understandable, but it often means the product launches according to the company’s calendar rather than the customer’s.

This is one of the least discussed reasons good features underperform.

A team may launch a budgeting capability in the quarter after customers set budgets. It may introduce governance controls after the compliance window has passed. It may ship a staffing feature after hiring freezes begin. It may release operational tooling during the busiest commercial period, when nobody has the attention to absorb process change, no matter how sensible the new workflow looks in a demo.

The product team then spends weeks trying to work out what went wrong in the positioning, onboarding, or interface. Sometimes the answer is far simpler. The feature reached the market at a time when the customer had no spare bandwidth, no urgent reason to switch, or no practical ability to act.

Also Read: The problem with ‘PM as CEO of the Product’: A myth that hurts more than helps

A badly timed launch can produce false negatives

This is one of the more expensive product mistakes because it leads to the wrong learning.

A feature launches. Adoption is weak. Leadership loses confidence. The team trims investment, shifts attention, or decides the market is not ready. In some cases, that judgement is right. In many others, it is premature.

The problem is that timing failures often masquerade as product failures.

If a capability is introduced outside the season in which customers are willing to act, the team collects weak signals. Low usage, slow setup, muted excitement, limited word of mouth. Those signals look like poor product-market fit, but they may actually reflect poor temporal fit.

This matters because the remedy is different. A weak product needs redesign. A mistimed product may need reintroduction, better sequencing, stronger preparation, or a different commercial motion around the same underlying capability.

The danger is that teams abandon the right idea after reading the wrong evidence.

Features have windows of activation, not just user segments

Most product strategy frameworks focus on segmentation by user type, company size, industry, geography, or maturity. Those still matter, but they are not enough. Features also need to be segmented by time.

A more serious product question is not only who this feature is for, but when it is most likely to activate.

That changes how you think about rollout, education, pricing, and success measurement. If a feature only matters in planning season, then awareness needs to exist before planning season, not during or after it. If the capability becomes crucial during audits, then setup and training need to happen in the quieter period before the audit window opens. If a workflow matters only at renewal, then the product cannot wait until the renewal moment to explain its value.

In other words, teams need to design for the activation window, not just the feature itself.

This is where many companies underinvest. They build the capability and assume timing will sort itself out. It rarely does. Time needs orchestration in the same way as functionality.

Also Read: The systemic minimum effective dose: Redesigning productivity through precision

The strongest features often prepare long before they are used

This is another subtle but important point. A feature’s moment of highest value is not always the same as its moment of highest preparation.

Take any capability that supports a critical but infrequent workflow. The actual use may happen in a compressed, high-stakes period, but the product work that enables successful adoption has to begin much earlier. Permissions have to be configured. Data needs to be clean. Users need to understand why the feature exists. Teams need to trust that it will hold up when the important moment arrives.

That means some of the most important product work sits before the season, not inside it.

Weak product teams focus only on the event. Stronger ones think about readiness. They understand that the feature is not being adopted in the same moment it is being used. It is being adopted in the months when the customer decides whether to rely on it later.

That distinction is hugely important for enterprise products, operational tools, financial workflows, and anything that carries risk. Customers do not place trust instantly on the day of urgency. They decide beforehand what they are willing to trust when urgency arrives.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsAppInstagramFacebookX, and LinkedIn to stay connected.

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SimpleAI secures US$10M debt facility to acquire accounting firms across APAC

Singapore-based SimpleAI has secured a US$10 million debt facility to acquire accounting and fund administration firms across Asia Pacific, as the startup shifts from selling automation software alone to owning the service businesses where that software can be deployed.

The company has also announced a US$5 million seed round, with a lead investor already committed, following an earlier US$500,000 pre-seed investment from strategic backers.

Also Read: The future of numbers: Automation’s transformative impact on accounting jobs

SimpleAI did not disclose the names of the investors or the terms of the debt facility.

Founded in 2023 by Roger Tan, Shim Youngjun, and Bryan Sng, SimpleAI builds automation agents for accounting and finance teams. Its software reads ledgers, charts of accounts, and existing workflows, then proposes accounting actions while a deterministic module handles calculations. Accountants can review and approve entries before they are posted.

The funding marks a change in strategy. Rather than relying solely on organic software adoption, SimpleAI now wants to acquire established accounting and fund administration firms, keep their client relationships intact, and introduce AI into their workflows.

A roll-up model for professional services

SimpleAI is targeting firms with annual revenues between US$500,000 and US$5 million, although it said it may consider larger transactions above US$20 million. Its immediate focus is Singapore and Australia, with Hong Kong and Mauritius also under consideration. The company said it has more than US$25 million worth of potential deals under review across Singapore and Australia.

Acquired companies will operate under what SimpleAI calls a Partner-and-Operator model. In practice, this means the acquired firms continue serving existing clients while SimpleAI provides technology and operational support. The company said it will assess acquisition targets based on unit economics, cultural fit, and whether its AI agents can be embedded into the firm’s workflows.

That approach reflects a wider trend in vertical software and professional services, where startups are increasingly trying to control both the software layer and the operating business. The model has already been tested in fragmented sectors such as dental clinics, legal services, bookkeeping, and insurance distribution.

In accounting, the thesis is straightforward: many smaller firms have recurring clients, predictable revenues, and labour-intensive processes, but lack the capital or technical capacity to automate quickly.

For SimpleAI, acquisitions could offer a faster route to distribution than selling software firm by firm. The risk is that running services businesses is operationally heavier than selling software, especially across jurisdictions with different tax, compliance, and reporting requirements.

Why Southeast Asia matters

The Southeast Asian angle is central to the story. Singapore has pushed aggressively to digitise financial infrastructure through initiatives such as InvoiceNow, the nationwide e-invoicing network based on the Peppol framework. SimpleAI has partnered with the Singapore Business Federation and SESAMi in support of the Infocomm Media Development Authority’s InvoiceNow initiative, extending its automation agents to help small and medium-sized enterprises adopt e-invoicing.

This matters because accounting automation depends on the quality and structure of financial data. E-invoicing reduces manual entry, improves audit trails, and gives software platforms cleaner transaction data to process. Singapore has been ahead of much of the region on this front, while markets such as Malaysia, Indonesia, Vietnam, and Thailand are also moving towards more formal digital tax and invoicing systems.

Also Read: How Transparently.AI uses Artificial Intelligence to detect accounting manipulation, fraud

Across the region, the broader digital financial services market has continued to expand even as venture funding has tightened. The Google, Temasek, and Bain e-Conomy SEA report estimated that digital financial services revenue in the region could reach around US$60 billion by 2025, driven by payments, lending, insurance, and wealth products. While accounting automation is a smaller segment, it sits underneath many of these activities, particularly for SMEs, funds, and corporate service providers.

The opportunity is also shaped by a funding environment that has become more disciplined. After the 2021 peak, Southeast Asian startup funding fell sharply, forcing companies to show clearer paths to revenue and profitability. In that context, SimpleAI’s acquisition-led strategy is notable: it is using debt to buy revenue-generating firms rather than relying only on venture-backed software growth.

AI in accounting is crowded but still early

SimpleAI is entering a competitive market. Global accounting software incumbents such as Xero, Intuit QuickBooks, Sage, and Oracle NetSuite have been adding AI and automation features to their platforms. In Southeast Asia, SMEs often rely on a mix of cloud accounting tools, outsourced bookkeepers, corporate secretarial firms, and local tax software providers.

The fund administration market is also competitive, with global players such as Vistra, Apex Group, TMF Group, and Tricor serving private funds, special purpose vehicles, and corporate clients across Asia Pacific. SimpleAI’s appointment of Otto Von Domingo as Chief Revenue Officer points to this segment as a priority. Domingo has more than 20 years of experience in private markets and corporate services and previously helped grow Vistra’s funds business in Singapore and Asia-Pacific.

SimpleAI said its platform is deployed across more than 10 markets, supporting more than 1,500 entities and over 2,000 users across more than 18 industries. It is also an app partner of Xero and Intuit QuickBooks, and says it is ISO-certified.

Bryan Sng, co-founder and Chief Operating Officer of SimpleAI, said the company was formed after the founders saw how much accounting work still depended on repeated manual reviews and corrections.

“What struck us was how painful that simple need actually was,” he said. “The endless loop of sending a report, catching an error, amending it, reviewing again, and how familiar the excuses had become for late submissions.”

The execution question

SimpleAI’s ambition is not modest. The company said it plans to strengthen its presence in Singapore and Australia, expand into Hong Kong, Mauritius, and Europe, and consider a public-market exit, including a possible IPO, within 24 months.

That timeline will invite scrutiny. Roll-up strategies can look compelling on paper but often depend on disciplined acquisition pricing, smooth integration, staff retention, and consistent service quality. In professional services, client trust and regulatory accuracy matter as much as automation.

Roger Tan, founder and CEO of SimpleAI, said the company would remain selective. “As an AI-native company, our M&A facility lets us acquire businesses where we can deploy our agents into the workflow immediately,” he said. “We are being disciplined and will only move forward when the economics, talent, and cultural fit are right.”

Also Read: Why the future of AI automation belongs to builders who ship

For now, SimpleAI’s bet is that accounting and fund administration firms will not be replaced by AI so much as reshaped by it. If the company can combine automation with acquired distribution, it may build a defensible services platform. If integration proves harder than expected, it will face the same problem as many roll-ups before it: buying revenue is easier than improving the business behind it.

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