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The Great Unsubscribe: Why shoppers are tuning out brand messaging, and how retailers can stop it

Modern retailers are used to disruption. They regularly have to navigate shifting algorithms, platform outages at odd hours, and ever tightening privacy rules with every legislative cycle. Yet a quieter threat is doing more damage than any of these, and most brands will not spot it on a dashboard until their customer base has already thinned out. 

Customers are switching off from brand messaging altogether, driving a trend we term ‘The Great Unsubscribe’. Our recent Email Impact report, based on insights from more than 400 billion messages, showed how the retail industry recorded 37.4 million unsubscribes across 8 billion sends in 2025. That is close to 1 in every 210 recipients opting out with each send.  

Putting things in perspective, a brand with 100,000 subscribers is losing about 470 people per email sent. Send three promotions a week, and you could lose around 1,400 subscribers weekly. This quickly balloons to over 70,000 across a year in lost customers, all before adding a single new sign-up.  

The data is clear. Shoppers are leaving marketing lists faster than at any point in a decade. raising the stakes for retailers operating in Asia Pacific, a region home to a massive customer base of over 4.3 billion shoppers and a rapidly growing middle class. According to Deloitte, Asia Pacific will drive around two thirds of the world’s new retail sales over the next five years.  

But this drift can be stopped. 

Death by a thousand notifications 

It’s worthwhile first examining the factors driving The Great Unsubscribe. This shift represents a retreat from commercial messaging, likely to have been triggered by an overwhelming volume of multichannel marketing.  

Our experience tells us that the decision to opt out is rarely due to any single email, but stems from months of minor irritations, compounded over time. It could be something as simple as an ill-timed promotion, one too many WhatsApp messages about an abandoned cart, or an email that ignores preferences that a customer has shared weeks earlier. Eventually, a final notification becomes one too many, and triggers the customer to opt out, instantly wiping away years of audience building. 

Winning a customer back is much harder than keeping them subscribed. Operational messages that customers trust most, such as delivery updates, are precisely the touchpoints brands cannot afford to abuse. 

Also Read: The fan vote is broken: Here is what it takes to make people trust it again

Coordinated outreach beats mere volume 

When engagement dips, the standard reflex is to show up everywhere. This could mean sending more emails, launching SMS sequences, boosting social ads, or adding a website chatbot, all in the name of boosting traffic. Conversely, that reflex often ends up accelerating customer losses. Appearing across every channel at once without coordination simply adds to the noise, exacerbating the very issue that customers are trying to escape. 

A resilient communication system gives customers a reason to stay. A better approach thus treats every touchpoint as part of one continuous conversation, where context follows the shopper from channel to channel. A customer who just initiated a return should never receive a cheerful upsell an hour later. In many organisations, customer-facing functions like marketing, sales, and customer service teams still operate in silos. This leads to each team sending uncoordinated messages to the same customer, causing friction. Breaking down these internal silos is critical for personalised brand communications, which is key to stopping list decay.  

This is where owned channels prove their worth. Building audiences on rented land like social media platforms leaves brands highly exposed, with reach being dictated by opaque algorithms that can change at any time. As third-party data continues to decline across browsers and privacy settings, a direct line to customers becomes a retailer’s most valuable asset. Our Email Impact report found that 60 per cent of companies tracking email returns earn over US$10 for every dollar spent, with more than 10 per cent registering returns of more than US$40 for every dollar invested. Owned platforms such as email, SMS, and direct messaging give brands channels they control, serving as their best defense against lost subscribers. 

Also Read: How will AI shopping agents change Amazon and retail?

Keeping customers on your side 

Reversing customer churn requires building resilient communications anchored in two key principles of transparency and autonomy.  

Trust starts with knowing that a message is authentic. In an era where phishing and scams run rampant, customers need immediate clarity on who is reaching out, and why. This is fast becoming an industry-wide direction rather than a competitive nicety. Retailers can build trust by adopting sender authentication standards and transparent branding across all touchpoints. When customers instantly recognise a message as authentic, confidence and trust in the channel remain intact, and these are the elements that will keep them subscribed. 

Digital-first markets in APAC like Singapore have treated trust and confidence as a baseline for years. Since January 2023, Singapore’s SMS Sender ID Registry (SSIR) has mandated any business sending branded SMS to register their organisation name that will be displayed as the sender of the message. Messages from unregistered entities reach customers labelled ‘Likely-SCAM’, which are more often than not indicative of fraud. Retailers do not need to wait for a mandate to act on this. Auditing how consistently a brand identifies itself across the channels it uses, then closing the gaps, costs little and protects the recognition that keeps a channel trusted.  

The most successful retailers opt to empower their customers with control to customise promotional messages by frequency and topics most relevant to them. Having flexibility to determine how frequently messages are sent or to mute specific promotional categories can go a long way to preserve long-term customer relationships without forcing a total unsubscribe.  

None of these demands radical reinvention of how retailers communicate. It requires proper consent, unified data across channels, and messages that earn their place in the inbox. Retailers that treat customer attention as borrowed rather than owned will see far lower drop-off rates. 

The Great Unsubscribe is avoidable for brands willing to build communications that respect the customer as much as they serve the campaign. In Asia Pacific’s increasingly crowded retail market, fine-tuning preferences to retain subscribers is an edge worth earning. 

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

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Why global expansion demands a different mindset today

International expansion has always been regarded as the defining milestone for business success. The playbook was seemingly straightforward – identify promising markets, establish local presence and scale the international business as quickly as possible. The more borders a business crossed, the more successful it was deemed to be.

That era is over.

In a world shaped by economic volatility, geopolitical uncertainty and shifting market and consumer dynamics, expansion is no longer just a question of where to grow, but how to remain resilient when conditions change overnight. This has never been more evident than in Kreston Global’s Intrepreneur Report 2026, which shows that while international growth remains firmly on the agenda for Singapore’s small and medium-sized enterprises (SMEs), they are becoming more deliberate in how they pursue it.

International expansion today is increasingly defined by resilience, agility, and the ability to make confident decisions amid uncertainty. In this new world, what does sustainable international growth look like, and what are the capabilities that will separate the businesses that merely expand from those that endure?

Expansion with confidence is replacing growth at any cost

Companies long believed that getting into an international market ahead of their competitors would help create a lasting advantage. Scale, market share, and visibility were often perceived as the rewards for being able to expand at speed.

But speed alone is becoming a less reliable source of advantage. Today, more so than in other times, geopolitical instability, tariff-related costs and supply-chain disruption can quickly reshape the economics of international operations; the cost of an ill-informed expansion decision has never been higher. For Singapore businesses, whose fortunes are closely tied to global trade, the strongest growth companies are not necessarily those moving first, but those making the most informed moves.

Also Read: The AI told me to raise my prices by 40 percent but it had never been to a wet market

These realities are changing the way Singapore interpreneurs (international entrepreneurs) think about and approach international expansion. While optimism remains an important driver of international expansion ambitions, confidence is earned through preparation, local market insight and a clear understanding of the risks and opportunities ahead. As a result, interepreneurs are being more intentional and disciplined, challenging assumptions and asking tougher questions before committing capital and resources.

The key question is no longer, “Where can we expand to next?” but “Where can we expand to build a sustainable competitive advantage?”

Global growth requires deep local understanding

Technology has made international expansion easier to initiate but not necessarily easier to succeed. Today, businesses can access customers across borders, build digital distribution channels, and establish partnerships without needing the physical infrastructure that was required in the past. Yet as barriers to entry reduce, the importance of local market understanding has arguably become more important than ever.

One of the most common misconceptions intrepreneurs have is assuming a successful business model in Singapore or one international market can be replicated elsewhere. In reality, international growth is often less about exporting a business model and more about adapting it. Tax regimes differ, regulations evolve, workforce expectations vary, and seemingly similar customer segments can have very different behaviours. What works in Singapore may require significant modification elsewhere. While strategies can be designed by headquarters, their success in another market depends on how well they are adapted to fit the local purpose.

What’s clearly needed, then, is for local understanding to be built into expansion planning from the outset. This will ensure decision-makers and implementation teams are well aware of the nuances of varying tax landscapes, regulatory environments, available incentives, consumer behaviours and worker expectations, so they can be better positioned to create conditions for sustainable growth.

Also Read: How to use AI in marketing without opening a single dashboard

Most importantly, interpreneurs must recognise the limits of what they know. The most successful international expansions often involve insights and counsel from a range of experts, including trusted advisors, local talent and strategic partners who can provide market insights needed to close the gaps.

In today’s environment, advantage does not come from entering a market first; it comes from understanding it better than your competitor.

Resilience is the new competitive advantage

If there is one business capability that will define successful international expansion in today’s environment, it is resilience.

For many years, resilience was viewed primarily as a defensive capability, something businesses relied on to withstand periods of uncertainty. But in a world where uncertainty is the norm and the margin for absorbing shocks narrows, resilience is increasingly becoming an offensive advantage. This is especially so for Singapore’s SMEs, where success abroad will stem from having the ability to adapt when conditions inevitably change.

The biggest expansion risk today is being unprepared for disruption, even though the business has entered the right market. While businesses cannot predict every challenge, what separates successful companies from the rest is how ready they are to effectively respond when those challenges arise.

Therefore, building resilience cannot be treated as separate from growth – it must be embedded as an integral part of the expansion strategy. This involves strengthening internal readiness through establishing strong compliance frameworks, robust governance and disciplined risk management that can be adapted across multiple markets. Businesses that invest in these foundations are better equipped to navigate uncertainty and seize opportunities that come their way.

Resilience is about creating the capacity to perform in any environment, not always in the worst-case scenario. In an increasingly unpredictable world, businesses that are prepared to adapt will be the ones best positioned to grow.

The ambition to go global has not disappeared. Singapore businesses remain growth-oriented, but the way they approach international expansion is evolving. Behind these signs of moderating growth lies a deeper story, rather than a lack of opportunity, businesses are becoming more selective and intentional about where and how they expand. Sustainable international growth will belong not simply to businesses that cross the most borders or move the fastest, but to those that choose their markets deliberately, understand them deeply and build the resilience to adapt once they are there.

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

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Can Bitcoin hold US$80,000 after a US$386M short squeeze and US$1.16B in ETF outflows?

I think this crypto advance deserves attention, but not full conviction. Bitcoin rose 4.77 per cent to US$80,721.27 in 24 hours and led a broad move that lifted the total crypto market 4.73 per cent to US$2.69T. The move showed an 87 per cent correlation with the S&P 500 and an 86 per cent correlation with Gold. That relationship tells me the 1st engine came from outside crypto.

Traders reacted to fading political uncertainty after the US midterm elections, and the result sparked a relief move across crypto and traditional assets. The SPY ETF rose 1.47 per cent in the same period. A move that tracks stocks and gold this closely looks more like a shared macro recovery than a crypto-native breakout.

The backstory matters. Bitcoin had sold off sharply to US$75,700 yesterday after fears that a Democratic sweep of Congress could delay crypto-friendly legislation. When that political uncertainty faded, markets read the outcome as a return to policy stability. That shift fueled a rebound from an oversold condition. The move was less about a crypto-specific catalyst and more about macro relief. Demand was weak before the bounce because US spot Bitcoin ETFs had seen three consecutive days of outflows. That detail keeps me cautious. A relief move can run on positioning alone for a short time, but it needs spot demand to last. The key watch here is whether ETF flows return to net inflows.

The second engine was a violent short squeeze. Liquidation data showed more than US$386 million in short positions closed within 4 hours, and total crypto liquidations neared US$1 billion in 24 hours. Derivatives data showed a 314 per cent spike in Bitcoin liquidation volume over 24 hours, totalling US$366.58M. Short positions accounted for over 83 per cent of those forced closures, or US$305.22M. This forced buying accelerated Bitcoin’s climb back above US$80,000.

I see the squeeze as an amplifier, not the initial cause. Extreme leverage turned a macro rebound into a fast upward move. The danger now is that the same leverage can work in reverse. Funding rates and open interest deserve close attention. A continued decline in open interest could signal deleveraging and less volatile price action.

Also Read: US$1B ETF outflows, Democratic sweep highly likely, Iran war: Can Bitcoin hold US$75,600?

Bitcoin now faces a clear technical test. Immediate resistance sits between US$81,300 and US$82,000, where significant overhead supply exists. Support sits at the US$78,000 to US$79,000 band. The key trigger is whether spot buying and ETF inflows can support a sustained hold above US$80,076, the 50-day EMA. If Bitcoin holds above US$80,000, it will likely test the US$81,300 to US$82,000 resistance band.

A failure to reclaim this level risks a retest of support near US$77,000, with the US$77,000 to US$75,700 zone possible. A daily close above US$81,300 would confirm breakout momentum. A break below US$78,000 would signal weakness. I want confirmation from spot demand rather than another leveraged push.

The Layer 1 picture strengthens the case for a broader crypto recovery, but it also raises the bar for confirmation. Ethereum gained 5.06 per cent over 7 days, and the Layer 1 category gained 5.15 per cent, outperforming the total market’s 4.73 per cent rise. That outperformance suggests capital is rotating into foundational blockchains.

The move is not just Bitcoin-driven. It reflects renewed confidence in smart-contract platforms and their long-term utility. The immediate path hinges on Ethereum holding above US$2,400. The market is testing a key Fibonacci resistance at US$2.77T. A clean break above that level could target the US$2.83T swing high. Failure to hold the US$2.57T support from the recent swing low would likely invalidate the bullish structure and lead to a retest of lower levels.

Political risk adds a separate layer to this market. After winning control of both chambers, Democrats are signaling that Trump-connected crypto businesses will be a priority for congressional oversight. Incoming Senate Banking Chair Elizabeth Warren and expected House Oversight Chair Robert Garcia have both pledged to scrutinise Trump family ventures, including World Liberty Financial, its US$1 stablecoin, and related meme coins such as TRUMP and MELANIA, along with associated income streams and foreign investments. Reports describe planned subpoenas for ownership records, contracts, and communications.

Also Read: The crypto independence story is fragile: Bitcoin now moves on elections, oil and missiles

One investigation focuses on a large overseas investment that bought a major stake in World Liberty Financial and its bank holding company. World Liberty Financial runs US$1, a US$-pegged stablecoin, and a WLFI governance token, and has received preliminary approval for a national trust bank charter that Democrats already criticise as self-dealing. Warren and colleagues have requested detailed reviews of anti-money-laundering controls, foreign backers, and the bank charter process. They frame these ventures as potential national security and ethics risks rather than purely market projects.

That scrutiny matters for price behaviour. WLFI and TRUMP have already shown sensitivity to politics. They underperformed broader crypto on the Democratic sweep and, over the past year, suffered deep drawdowns relative to prior highs. Heightened oversight can mean more headline shocks, legal costs, and possible restrictions on how these products operate or are marketed, even if no wrongdoing is found. Exposure to Trump-branded tokens carries added political and regulatory risk on top of normal market volatility. I treat them as high-beta, high-uncertainty assets, not as clean expressions of the crypto advance.

Democratic committee control begins when the new Congress convenes in January 2027, when hearings and subpoenas could realistically start. Early signals to monitor include formal announcements of investigations by House Oversight or Senate Banking, any bills reviving ethics limits like the Stop TRUMP in Crypto Act, and whether market-structure efforts such as a successor to the CLARITY Act stall as oversight dominates the agenda. Because Trump can veto legislation, much of the action may happen through investigations and pressure on regulators rather than rapid new laws. That still matters for stablecoins, exchanges, and any project with high-level political ties.

Also Read: Bitcoin and Ethereum rebound through a shaky relief move

My conclusion is that the market outlook is cautiously bullish, but the advance needs confirmation from spot demand. Macro relief and a violent short squeeze restored bullish momentum. It did not prove durable organic buying. Bitcoin needs a daily close above US$81,300 to confirm breakout momentum and a hold above US$80,076 to keep the near-term bias positive.

Ethereum needs to hold above US$2,400 and the Layer 1 move needs to broaden. The key watch is whether US spot Bitcoin ETFs, which saw over US$1.16 billion in outflows last week, return to net inflows to validate this move. Political risk around Trump-connected crypto remains a separate test. I would separate macro beta from political beta.

The broad market can rise on relief and short covering while politically tied tokens face headline and regulatory shocks. That distinction is the most useful way to read this moment.

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsApp, Instagram, Facebook, X, and LinkedIn to stay connected.

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The step zero problem of the startup ecosystem

Over the last decade, Southeast Asia has built an increasingly sophisticated infrastructure for startups, and countries such as Singapore and Vietnam are known for their reputation as regional startup hubs. Southeast Asia’s tech startup ecosystem was valued at US$454 billion in the first half of 2024, more than triple its value from five years earlier, and with 55 unicorns produced across the region. We have never had more support available for entrepreneurs. Accelerators, grants, incubators, venture funds and startup programmes exist across the region.

Yet, if you look at all the resources available today, many are designed for entrepreneurs who already have something like a business plan or a team behind them. So if you were to ask someone who is thinking about becoming an entrepreneur where they should begin, the answer is unclear.

Because the fact is, our ecosystems are good at helping startups scale, but much weaker at helping people become founders in the first place.

That’s the “step zero” problem. It’s the stage before a startup really exists, when a person is figuring out what they want to build. They might not have a clear picture of what they want to do, but they do know they want to give it a shot.

The problem is that most startup infrastructure is not designed for this group of people.

And understandably so. Funding and resources are in finite supply, hence only the ideas that show the greatest potential and guarantees a return on investment get the support they need. A founder with a working product, traction, or a team, is easier to support rather than choosing someone that simply claims to have an idea but has no idea how to start. 

That results in a gap at the very beginning of the entrepreneurial journey.

Also Read: Every department you add makes your startup harder to understand

Every year, aspiring founders with fresh ideas walk away from programmes, applications, and competitions without being selected. Others never apply because they assume they assume they are “not ready yet”. And when an idea is rejected, most leave without anyone telling them what went wrong or how they can improve. 

That same hesitation can be seen through data too. In 2024, the Global Entrepreneurship Monitor found that 49% of those who saw good opportunities to start a business said fear of failure would stop them from doing so, up from 44% in 2019.

This is why the “step zero” problem is not a funding problem. 

It’s an access problem.

For many entrepreneurs, access to the ecosystem still depends heavily on what and who they already have. A 2024 UNDP Youth Co:Lab study found that 68.8% of surveyed young entrepreneurs relied on self-financing and personal networks to overcome barriers in their entrepreneurial journeys, while only 19.3% used incubators or accelerators.

In short, the world thinks that “step zero” is the least profitable market segment, hence they would rather invest their time and resources into those who have already got something to show. But the people at this stage do not necessarily need an investor. What they need is a way to understand the ecosystem before they step into it.

The hardest part of starting anything is the fact that you often don’t know what you don’t know.

Any aspiring entrepreneur can search up “how to start a business”, but that already assumes they know what to ask. Even if a search may provide them a guide, they may not know the changing landscape of the industry, the problems people face, how other founders discovered their ideas, or who could help them take their next step. And this is where exposure matters.

That’s why more support is needed for the “step zero” segment. It’s about giving this group of people the opportunities to immerse themselves in the ecosystem even before having everything figured out.

Who you know and what you have shouldn’t determine where you can go.

So in short, the solution to the “step zero” problem may not be another accelerator. It may just be creating better and more accessible infrastructure for exploration.

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsApp, Instagram, Facebook, X, and LinkedIn to stay connected.

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AI became my extra team member. I still have to manage it

On any given day, I could be editing an article about women’s health, preparing a sponsorship proposal for an esports tournament, planning social media content, answering emails from PR agencies and troubleshooting something on a website. And that’s before I’ve even looked at the rest of my to-do list.

As the founder of The Wellness Insider, a digital wellness publication I started in 2016, and the Chief Marketing Officer of Proving Grounds, a gaming and esports company, I wear several hats. While I work with other people on various projects, much of the day-to-day marketing and editorial work falls on me.

I’ve often joked that I need a clone of myself. Preferably one that doesn’t need sleep, coffee breaks or an annual leave entitlement.

I haven’t figured out how to clone myself, but AI has become the closest thing I have to an additional team member. (Although my friend Sabrina will wax lyrical about her digital twin Seraphina just about now.) And unlike the productivity tools I’ve used over the years, it has genuinely changed how I work.

The problem with being a team of one

When you’re running a business with limited resources, you don’t necessarily have fewer responsibilities than a larger organisation. You simply have fewer people to share them with.

The Wellness Insider needs a steady flow of articles, newsletters, social media content and partnerships. Proving Grounds requires marketing campaigns, sponsorship outreach, event communications and community engagement. Both businesses serve completely different audiences, which means I can’t simply replicate the same marketing approach across them.

Before AI became part of my daily workflow, I would spend considerable time drafting content, organising ideas and switching between tasks. Writing, in particular, takes more time than people sometimes realise.

Even when you know exactly what you want to say, there’s the process of structuring the information, finding the right opening, refining the language and adapting it for different audiences. Multiply that by several articles, emails and social media posts, and a significant portion of the day disappears.

AI hasn’t eliminated those tasks, but it has changed how I approach them.

Also Read: AI agents need someone standing behind them, says AmanTrue CEO Evin McMullen

I no longer have to start everything from scratch

One of my most frequent uses of ChatGPT is writing. For The Wellness Insider, I receive press releases from brands, PR agencies and organisations covering everything from healthcare developments to wellness events.

Some releases are already well written. Others contain lengthy corporate descriptions, repetitive quotes or promotional language that doesn’t suit an editorial publication. Previously, I would spend time restructuring the information and rewriting the content into something more useful for readers.

Now, I can provide the press release, explain the editorial direction and ask AI to prepare a first draft. I still review the facts, refine the language and decide what deserves emphasis. But I don’t have to spend as much time transforming raw information into a readable article.

The same applies to newsletters, social media posts and business correspondence. If I’ve written an article for The Wellness Insider, I can use AI to help adapt it into a LinkedIn post, a shorter Telegram update or a newsletter introduction.

Each platform requires a slightly different approach, but the initial restructuring happens much faster. What used to feel like several separate writing assignments can now become one editorial process with multiple outputs. For someone who spends a substantial amount of time creating content, that’s a meaningful improvement.

My brainstorming partner is always available

Beyond writing, I use AI as a sounding board. Sometimes, I have a fairly clear idea of what I want to do but need help organising it. Other times, I want someone to challenge an idea or suggest an alternative approach.

For Proving Grounds, I’ve used AI to develop marketing calendars, brainstorm campaign concepts and structure sponsorship outreach. One recent example involved planning a campaign for a gaming mascot.

What initially sounded like a straightforward exercise (introduce the mascot, shortlist names and let the community vote) required more thought once we started considering the execution. When should we invite name suggestions? How long should voting remain open? What should each social media post communicate? How do we encourage participation without repeating the same message?

AI helped me work through the campaign sequence, draft captions and develop creative briefs. But the decisions weren’t always straightforward.

There were occasions when the proposed content felt repetitive or the suggested approach didn’t quite fit what we wanted. I had to question the recommendations, change the direction and refine the plan.

That’s one of the things I appreciate about using AI for brainstorming. I don’t have to accept the first suggestion. I can ask why a particular approach might work, challenge the assumptions behind it and explore alternatives.

Of course, AI doesn’t have personal experience of my audience or the relationships we’ve built within the gaming community. Those are considerations I still have to bring into the conversation. It’s a brainstorming partner, not the final decision-maker.

Also Read: AI saves me hours, but I don’t trust it blindly

AI has also made business development less daunting

Business development is another area where AI has been useful. When you’re managing multiple responsibilities, following up with potential clients and partners can easily fall behind more urgent operational work. Yet those conversations are essential to growing a business.

For The Wellness Insider, I regularly receive partnership enquiries and media pitches. Some are relevant editorial opportunities, while others are better suited to paid collaborations. AI helps me organise my responses, articulate the value of our advertising options and prepare proposals that are tailored to the enquiry.

For Proving Grounds, I’ve used it to structure sponsorship proposals and identify how different types of brands might benefit from supporting an esports event. A gaming hardware company, for example, may have different partnership objectives from a food and beverage brand. The pitch needs to reflect that distinction.

AI can help develop the initial proposal, but it can’t replace the judgement involved in deciding which opportunities are worth pursuing or how to negotiate a partnership. It also doesn’t replace the relationships I’ve spent years building. What it does is reduce the time spent preparing the material, allowing me to concentrate more on the actual conversations.

The catch: I still have to manage my new team member

As much as I love using AI, it isn’t a case of giving an instruction and accepting whatever comes back. I’ve learnt that vague instructions tend to produce vague results.

If I ask for a social media caption without explaining the brand, audience or objective, I’m likely to receive something generic.

The Wellness Insider has a very different voice from Proving Grounds. One focuses on practical wellness information, while the other operates in the gaming and esports space. I have to provide enough context for AI to understand those differences.

I also need to be clear about what I don’t want. For example, I may want a professional sponsorship email without excessive flattery, or a social media caption that sounds engaging without resorting to clichés.

Sometimes, I have to correct the tone, ask for a shorter version or point out that the suggested approach isn’t realistic. And yes, there are occasions when I find myself repeating instructions I’ve already given.

It’s rather like managing an enthusiastic junior colleague who can produce work at remarkable speed but still needs guidance and supervision. Except, unlike an actual colleague, AI doesn’t take responsibility for the consequences of its recommendations.

If an email is poorly worded, a campaign is badly planned or an article contains inaccuracies, the responsibility is still mine.

Also Read: The sovereign threshold: Why airtight AI decisions are paralysing executive teams

Am I actually saving time, or just doing more?

This is something I’ve started thinking about as AI becomes increasingly integrated into my work. There’s no question that it helps me complete certain tasks faster.

Writing first drafts, preparing marketing plans and organising information now take less time than they used to. But I haven’t necessarily found myself with significantly more free time.

Instead, I’ve been able to take on projects that I might previously have postponed or avoided. A marketing campaign that would have required hours of planning becomes more manageable. A business proposal that might have sat on my to-do list for several days can be developed more quickly.

And because I know AI can help, I’m sometimes more willing to attempt something ambitious. That’s both a benefit and a potential trap.

Just because AI makes it possible to produce more work doesn’t mean every additional task is worth doing. I still have to consider whether a project contributes to the business, whether the effort is justified and whether I’m stretching myself too thin.

Productivity isn’t simply about producing more output. For a solopreneur, it should also mean making better use of limited time and energy.

I don’t need AI to replace me. I need it to support me

I don’t believe AI has made my professional experience irrelevant. If anything, using it effectively has reinforced how important that experience is.

My background in marketing helps me recognise when a campaign recommendation is weak. My editorial experience helps me identify what needs rewriting. My understanding of the businesses helps me decide which opportunities are worth pursuing.

Without that judgement, I could easily end up producing more content, more proposals and more marketing plans without necessarily achieving better results.

AI is particularly useful because I already know what I’m trying to accomplish. It helps me get from an idea to something workable faster. And for someone managing several responsibilities without a large team, that makes a difference.

I still have to set the direction, make decisions, review the work and occasionally remind my digital assistant what we agreed on five minutes ago. But I’m no longer staring at a long to-do list wondering how I’m going to get everything done by myself.

I have help.

It may not be the clone I once wished for, but it’s a pretty useful alternative.

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsApp, Instagram, Facebook, X, and LinkedIn to stay connected.

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US$16.5B and counting: Inside the lopsided year that rewrote SEA’s funding charts

Southeast Asia’s tech startups have raised more funding in the first ten months of 2026 than almost anyone in the ecosystem would have forecast in January. Add up the monthly figures in Tracxn’s latest snapshot and the region has drawn about US$16.55 billion between January and October.

October alone delivered US$3.68 billion across 14 rounds, according to Tracxn. That is 1,666.2 per cent higher than September 2026 and 933.7 per cent higher than October 2025, when the tally stood at roughly US$356 million.

The month-on-month figure, however, is measured against a revised September total, and that revision is part of this story.

Also Read: SEA tech funding surges to US$2.8B in Q1 2026, more than doubling year-on-year

Those are dramatic numbers. They are also the kind that have appeared, vanished and reappeared all year. Read e27’s monthly tracker coverage end to end, and a different picture of 2026 emerges: not a broad recovery, but a market that lurches between drought and deluge, and whose headline totals are written by a few companies, several of them Southeast Asian mainly by address.

Four months, four-fifths of the money

On Tracxn’s October chart, January (US$2.28 billion), June (US$2.81 billion), July (US$4.64 billion) and October (US$3.69 billion) together account for about US$13.4 billion, or 81 per cent of the year’s funding. The other six months shared roughly US$3.1 billion between them, an average of about US$520 million a month.

The swings have been violent. January’s surge, powered by DayOne’s US$2 billion round, was followed by a February so thin that e27’s tracker at the time recorded just US$76 million across 13 rounds, down about 96.5 per cent month-on-month. March bounced to US$378 million across 23 rounds, the busiest month of the year by deal count. April slid again, to US$143 million across 16 rounds, 82.49 per cent lower than March 2026 and 42.72 per cent lower than April 2025.

May edged up 32.50 per cent from April to US$209 million across 11 rounds, but was still 43.64 per cent lower than May 2025, and Silicon Box’s US$150 million round alone made up more than 70 per cent of it.

Then came the mid-year spike. June brought US$3.75 billion across 17 rounds as first reported, a 1,572 per cent jump from May. July went further, reaching US$4.779 billion across 17 rounds, a 12-month high. August cooled to US$1.171 billion across 13 rounds, down 74.78 per cent from July 2026 but 582.75 per cent above August 2025.

September’s tracker then recorded just US$81 million across 11 rounds, 93.07 per cent lower than August 2026 and 86.30 per cent lower than September 2025, before October’s rebound.

The second half has already outrun the first. Using the October snapshot, July to October produced about US$9.7 billion, against US$6.84 billion for the whole of January to June.

Month (2026) Total as first reported Total in Oct snapshot (US$M) Rounds MoM change YoY change Biggest deal
January US$2.04B 2,281 12 +315.29% (vs Dec 2025) +152.11% (vs Jan 2025) DayOne, US$2B
February US$76M 433 13 c. −96.5% (vs Jan 2026) c. −31.6% (vs Feb 2025) Jago Coffee, Eezee, OptoML, SLEEK EV (no top deal disclosed)
March US$378M 508 23 +322.57% (vs Feb 2026) +37.19% (vs Mar 2025) Carsome (two rounds)
April US$143M 239 16 −82.49% (vs Mar 2026) −42.72% (vs Apr 2025) Salmon, US$60M
May US$209M 571 11 +32.50% (vs Apr 2026) −43.64% (vs May 2025) Silicon Box, US$150M
June US$3.75B 2,809 17 +1,572% (vs May 2026) +1,429% (vs Jun 2025) DayOne, US$2.5B
July US$4.779B 4,644 17 +25.53% (vs Jun 2026) +180.9% (vs Jul 2025) Kling AI, US$2.8B
August US$1.171B 1,171 13 −74.78% (vs Jul 2026) +582.75% (vs Aug 2025) Sharpa, US$669.7M
September US$81M 209 11 −93.07% (vs Aug 2026) −86.30% (vs Sep 2025) dtcpay, US$25M
October US$3.68B 3,685 14 +1,666.2% (vs Sep 2026) +933.7% (vs Oct 2025) Manus, US$500M

Source: Tracxn monthly snapshots. “First reported” is each month’s own tracker; the October snapshot column reflects Tracxn’s later revisions.

The mega-cheque ledger

Strip the year down to its biggest transactions and the pattern is hard to miss. DayOne raised twice, US$2 billion in January and US$2.5 billion in June. Kling AI’s US$2.8 billion and Ant International’s US$1.2 billion made up about US$4 billion of July. Sharpa’s US$669.7 million led August. Supabase appeared in June with US$500 million and again in October with US$150 million. Manus topped October with US$500 million.

Also Read: Southeast Asia startup funding finds a floor, but not a rebound

Add Airwallex (US$320 million), SiliconFlow (US$294 million) and Ajaib (US$270 million), and 11 rounds across ten companies come to about US$11.2 billion — roughly two-thirds of the year’s total as it now stands.

What these deals share is infrastructure: data centres, AI models and agents, developer backends, payment rails, robotics. Consumer internet, the engine of Southeast Asia’s last boom, barely features on any month’s top-deal list.

That tilt is rational. Capital-hungry categories with global demand can absorb large cheques, and investors chasing the AI build-out want exposure to the picks and shovels rather than thin application layers. But it also means the region’s headline number now tracks a handful of capital-intensive businesses far more closely than it tracks the health of its startup base.

Southeast Asian, by postcode

The harder question is how much of this money is Southeast Asian in any meaningful sense. When e27 reported July’s figures, it noted that Kling AI and Ant International are Chinese in origin but headquartered in Singapore. June’s coverage flagged that Supabase is not a Southeast Asia-specific business in the traditional sense.

October’s largest deal makes the point more sharply. Manus moved from China to Singapore in July 2025, sold itself to Meta, saw that deal unwound by Beijing, and has now raised more than US$500 million in a round led by Boyu Capital and IDG Capital, with existing backers Tencent, HSG and ZhenFund joining. IDG Capital makes Tracxn’s list of October’s most active VCs on the strength of that single deal.

Kling AI, Ant International and Manus alone account for about US$4.5 billion of 2026’s funding. That capital is real, and Singapore’s ability to attract it says something genuine about the city-state’s institutions. It says far less about whether a seed-stage founder in Surabaya or Da Nang can close a Series A.

Deal counts refuse to budge

Volume tells the quieter story. Across the ten months, Tracxn logged between 11 and 23 rounds a month (147 in total), or an average of just under 15. Monthly totals swung by thousands of per cent; deal counts barely moved.

Most rounds remain small and early. In January, 11 of 12 were seed or early stage. April had 14 of 16, May nine of 11, June 14 of 17, July 12 of 17, September nine of 11, and October 11 of 14, split between five seed and six early-stage rounds, with just three late-stage deals. In no month with a published breakdown did late-stage rounds exceed five.

October’s smaller deals show the texture of that pipeline. Orochi Network, NEU Battery Materials and Salary Hero are listed at US$8 million each, followed by Ailytics (US$7 million), Parallel Loop (US$6.6 million), Aliena (US$6 million), Blue Whale Energy (US$4 million) and Genie Health (US$3 million).

Also Read: SEA’s venture capital shifts from mega-rounds to AI and SaaS

These are useful businesses in earned-wage access, battery recycling, enterprise AI and health data. They are also cheques that would have passed almost unnoticed in a single week of 2021. The squeezed middle ( the Series B and C rounds that turn promising startups into regional champions) is where the gap sits. As e27 observed in June, a healthier recovery would show steadier month-on-month funding and more Series A and Series B rounds, not just bigger totals.

No investor owns the year

The most-active-investor lists churn heavily from month to month. Iterative led January with three rounds. Beenext, Bluehill VC, Korea Investment Holdings and ORZON Ventures topped February; Asia Partners, Kairous Capital, EDBI and Vertex Ventures led March. Altara Ventures and Kaya Founders each backed two rounds in April, sharing the list with Source Code Capital and Accel.

May’s list was SEEDS Capital, Vertex Ventures, EDBI and Accel, each with a single round. Monk’s Hill Ventures and SEEDS Capital stood out in June; Singtel Innov8, Lollapalooza Capital, Altara and Breakthrough Energy in July; Integra Partners in August; and Vertex Ventures, with two rounds in dtcpay and HiveBotics, in September.

October’s list features Cento Ventures (Salary Hero, Finfra), ADB Ventures (Blue Whale Energy, Finfra) and SG Growth Capital (Ai Lytics, Blue Whale Energy), each with two rounds, plus IDG Capital with Manus. Vertex Ventures is the closest thing the year has to a constant, appearing in March, May and September, with sister fund Vertex Growth backing Acrab AI in August. Accel, Altara, EDBI and SEEDS Capital each feature twice. Even so, no investor has topped a month with more than three rounds.

Two threads run through the churn. State-linked and development capital keeps surfacing — SGInnovate, EDBI, SEEDS Capital, SG Growth Capital and ADB Ventures all feature. And climate is creeping onto the list, from Breakthrough Energy in July to ADB Ventures and SG Growth Capital co-backing Blue Whale Energy in October.

Also Read: Southeast Asia’s funding winter is real. Its building winter isn’t

When public and quasi-public money is doing a growing share of the steady lifting, that is a sign of policy commitment. It is also a sign that private early-stage capital has yet to return in force.

The numbers keep moving

One more caveat matters for anyone quoting these figures. Tracxn revises its monthly data as rounds are disclosed late, and the revisions are large. February, first reported at US$76 million, now appears at US$433 million in October’s chart. March has moved from US$378 million to US$508 million, and May from US$209 million to US$571 million. June has moved the other way, from US$3.75 billion to US$2.81 billion. December 2025, cited at US$491 million in January, now shows US$192 million.

September is the sharpest example. Its own tracker put the month at US$81 million; a month later, October’s chart shows US$209 million. October’s 1,666.2 per cent month-on-month jump is calculated against that revised figure, which may shift again. The 933.7 per cent rise over October 2025 rests on a longer-settled base and is the more meaningful of the two comparisons.

The October snapshot also leaves a gap. Its ten largest named deals add up to about US$701 million, leaving close to US$3 billion of the US$3.68 billion headline unattributed to any round shown in the chart.

What 2026 actually tells founders

Read together, the trackers describe a two-speed market. At the top, a small group of infrastructure and AI companies, many with global ambitions and Singapore paperwork, can raise hundreds of millions or billions in funding. At the bottom, a steady trickle of seed and early-stage rounds keeps the pipeline alive. In between, growth capital remains thin.

For founders, the headline totals are a poor guide to their own odds. The more useful figure is the one that has hardly changed all year: roughly 15 rounds a month.

If 2027 is to bring a genuine recovery, that is the number that has to move. Until then, Southeast Asia’s funding boom is less a rising tide than a few very large ships passing through.

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I automated my entire life with AI agents. Then a 2 am voice note exposed the lie

I spent months building the ultimate autonomous productivity engine to eliminate every bottleneck, until a founder in crisis made me realise that execution is cheap, but presence is priceless.

The terminal window glowed with quiet, rhythmic precision.

By 2:00 am, my home setup had become an autonomous engine. For weeks, every spare hour had gone into wiring AI agents into every crevice of my workflow. Webhooks intercepted partner memos, scripts parsed dense strategy briefs into three-point summaries, and auto-generated follow-ups cleared my inbox before anyone else woke up. Cycle times that once took days collapsed into 90 seconds.

The ambition was intoxicating: sand down every edge, eliminate every human bottleneck, and build an unshakeable fortress of personal productivity. Zero unread pings. Zero friction.

Then an alert pinged through the silence.

It was an audio note from a partner whose startup was burning runway through a brutal pivot. He had sent an eight-minute voice recording from his car. Within 40 seconds, my pipeline ingested the audio, scrubbed the background hiss, generated a crisp four-point risk matrix, and queued a drafted reply:

“Noted the update. Three operational contingencies attached to mitigate board exposure during Friday’s review.”

My thumb hovered over the trackpad to authorise the send.

That was the moment the friction hit. A cold knot formed in my stomach, stopping me cold.

The text was immaculate. The logic was airtight. But in my rush to optimise, I hadn’t even listened to the file myself. I plugged in my headphones and hit play.

There was the sound of car keys rattling against the steering wheel, the background hum of an idling engine, and then a long, ragged exhale before he even spoke. In the third minute, his voice cracked slightly when mentioning his co-founder’s exhaustion. He trailed off mid-sentence, cleared his throat, and tried to force a confident tone that completely collapsed under the weight of panic.

The algorithm had extracted every technical fact, but it was deaf to the human frequency underneath. My system had engineered a masterpiece of clinical detachment to offer a terrified friend. If I hit send, that crisp summary would have functioned like a locked door.

Also Read: The fan vote is broken: Here is what it takes to make people trust it again

In chasing frictionless speed, I had mistaken the sheer volume of output for actual leverage. By automating away all friction, I had nearly automated away the only reason I was in the room in the first place.

I moved the cursor away from Send, closed the draft, killed the execution queue, and dialled his number.

He answered on the second ring, caught off guard. “Did you read the summary? I thought you were asleep.”

“I heard the car,” I said quietly. “Are you alright?”

There was an agonising 10-second silence on the line, the kind of dead air an algorithm treats as dead weight. Then the veneer dropped. For the next 40 minutes, we didn’t touch the risk matrix or look at a financial deck. He talked through the shame of facing his lead investor, the sleeplessness, the fear of failing his team. We navigated the mess together, trading hard, unscripted truths that no prompt could have anticipated.

By the time he hung up, the panic had receded. Trust held firm, and an actual way forward opened up.

Also Read: The sovereign threshold: Why airtight AI decisions are paralysing executive teams

Sitting in the dim glow of the monitors afterward, the lesson crystallised with absolute clarity.

I had spent months trying to turn myself into a faster processor, convinced that eliminating operational drag would make me indispensable. But that night showed me the trap: optimisation is a race to zero. When you automate away your quirks, your hesitation, and your presence, you automate away the only reason people trust you.

I walked away from the endless productivity hack because an agent’s output is only ever an echo of someone else’s playbook. What people actually bet on (what navigates ambiguous chaos, holds relationships together, and sparks real insight) is the uncopyable fingerprint of lived experience and personal presence.

My human edge isn’t a sharper workflow or a clever checklist. My human edge is me.

Let the agents run the logistics. Automate your baseline until the operational floor takes care of itself. But when a decision carries weight, when trust is on the line, and when a relationship matters, refuse the shortcut. Step away from the dashboard, lean directly into the human friction, and do the work only you can do.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsApp, Instagram, Facebook, X, and LinkedIn to stay connected.

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Malaysia carried Southeast Asia’s IPO market in 2026. The rest of the region went quiet

Strip Malaysia out of the numbers, and Southeast Asia’s public markets in 2026 look less like a listing venue and more like a waiting room.

Southeast Asia recorded 56 initial public offerings (IPOs) raising US$3 billion in the first nine months of 2026, according to EY data released on Thursday. That is down from 76 listings and US$3.45 billion a year earlier, a 26 per cent fall in deal count and a 13 per cent drop in proceeds.

Also Read: 48 PE investors, US$3.96B deployed, and not a single IPO exit in five years. Something is broken.

The third quarter was bleaker still. Twenty IPOs raised US$500 million, against 26 listings worth US$2.1 billion in the same quarter of 2025. In money terms, that is a fall of roughly 76 per cent.

One market, two-thirds of the deals

Malaysia logged 38 IPOs raising US$1.62 billion in the nine-month period, up from 37 listings and US$992 million last year. Proceeds rose about 63 per cent. Put another way, Malaysia accounted for 68 per cent of the region’s listings and more than half of the capital raised.

It kept going in the third quarter, too, with nine IPOs raising US$167.2 million, up from eight deals worth US$94 million. Nghia Trung Nguyen (Neil) of Ernst & Young PLT’s capital markets team said the stronger proceeds point to continued investor appetite for quality companies with compelling growth prospects.

The caveat is size. Malaysia’s average third-quarter deal raised under US$19 million. Bursa Malaysia is winning on breadth, not on the kind of blockbuster that moves regional league tables, and this is happening in a country whose Budget 2027 handed startups US$110.4 million while the bigger cheques went elsewhere.

Singapore lists more, raises less

Singapore had eight IPOs raising US$1.28 billion, compared with seven listings and US$1.54 billion a year earlier. More deals brought in 17 per cent less money. In the third quarter, three IPOs raised US$227.6 million, down from six that raised US$1.53 billion, a drop of around 85 per cent.

Chan Yew Kiang, EY’s Asean IPO Leader, credited the Equity Market Development Programme, launched in February 2025, with injecting liquidity into local exchanges. He also said “more needs to be done by corporates to improve liquidity and post-IPO performance.” That is a polite way of describing a market where the region’s most anticipated tech IPO of the year turned out to be a landlord.

The Philippines and Vietnam do not appear in EY’s tally at all. Malaysia, Singapore, Indonesia and Thailand account for every one of the 56 deals, even though GCash operator Mynt won SEC approval in September for an offering of up to US$1.63 billion.

Indonesia’s empty first half

Indonesia’s contraction was the sharpest. Seven listings raised US$121.3 million, against 23 IPOs worth US$919.6 million a year earlier, an 87 per cent collapse in proceeds. EY describes the country’s third quarter as “some improvement”, but six IPOs against nine last year is still a decline. The more striking detail is that six of Indonesia’s seven listings came in the third quarter, which means the region’s most populous market managed one IPO in the whole first half.

Also Read: Why Southeast Asian agritech must build for acquisitions, not IPOs

Thailand was thinner still, with three IPOs raising US$21.3 million, down from eight deals worth US$57.6 million. Two third-quarter listings brought in US$10.9 million. That is a slim runway for an ecosystem where corporate investors are gaining power as venture funding retreats, and where AI group Amity is reshaping its cap table ahead of a planned listing.

EY blames the backdrop

Chan listed the reasons. Regulatory reforms across the region and a muted economic outlook dampened sentiment in the second quarter. Conflicts in the Middle East and near-term uncertainty made aspirants cautious. He also pointed to weak post-IPO performance and the US Federal Reserve’s rate hike.

All of that is real, but most of it applies everywhere. The same macro headwinds did not stop Asia Pacific from posting its strongest numbers in years. The more telling admission is about aftermarket performance: issuers and their bankers have watched recent listings trade poorly and decided to wait.

Chan was cautiously optimistic about one escape route. Regulatory changes in the US and China, he said, could push companies towards cross-border listings in Southeast Asia, although “the process can be long and complex.” For now, that is a hope rather than a pipeline.

Greater China took the lunch

Asia Pacific recorded 399 IPOs raising US$93.2 billion in the first nine months, up 14 per cent in volume and 79 per cent in proceeds. In the third quarter alone, 151 IPOs raised US$45.9 billion, double the US$22.8 billion of a year earlier. EY attributes most of the growth to the Chinese mainland and Hong Kong, helped by southbound capital flows, strong domestic liquidity, and the growing use of anchor investors and pre-IPO financing structures.

Globally, 908 IPOs raised US$290 billion, a 153 per cent jump in proceeds even as deal count slipped 2 per cent. Southeast Asia’s share of Asia Pacific proceeds works out to about 3 per cent, and about 1 per cent of the global total. The average global IPO raised roughly US$319 million. The average Southeast Asian one raised around US$54 million.

For founders, the gap is the story. Capital is flowing to scale, to AI and to deep liquidity pools. The AI exit window is wide open, but Southeast Asia isn’t standing anywhere near it, while India’s IPO boom is rewriting the exit playbookfor the same global investors Southeast Asian startups are courting.

Also Read: Hong Kong and Taiwan founders are cheering the AI boom. Southeast Asia isn’t in the room

Nguyen’s advice to would-be issuers was to be “realistic about market timing and investor expectations.” He said a strong equity story backed by sound fundamentals, governance and a clear growth strategy will decide who lists successfully. Read plainly, the market is rewarding boring, profitable companies, and Southeast Asia’s venture-backed class of 2026 has not yet shown it can be either.

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Start with the problem, not the token: What Wall Street’s tokenisation push means for Southeast Asian founders

During five weeks in the United States, I spent much of my time in New York exploring the intersection of blockchain, finance, and emerging technology. I attended Avalanche Summit, spoke about stablecoins for emerging markets during UN Blockchain Week, and observed how conversations around blockchain were evolving beyond crypto trading.

What interested me most was not which blockchain attracted the most attention. It was a more practical question: what needs to happen before tokenisation becomes a useful financial product rather than another technology demonstration?

For Southeast Asian startups, this distinction matters. The region has entrepreneurs exploring tokenised assets, digital payments, and blockchain infrastructure, but technical feasibility is only one part of building a sustainable business.

Wall Street is exploring a different kind of blockchain market

In March 2026, the New York Stock Exchange (NYSE), part of Intercontinental Exchange, announced a memorandum of understanding with Securitise to support the development of tokenised securities. Securitise was named the first digital transfer agent eligible to mint blockchain-native securities for corporate and exchange-traded fund issuers on the planned NYSE-affiliated Digital Trading Platform. The initiative includes work on ownership records, on-chain settlement, and the operational standards needed for tokenised securities. In September 2026, Ava Labs disclosed that the NYSE had spent approximately a year testing Avalanche technology for potential use in tokenised securities infrastructure.

The significance is not simply that a major exchange is exploring blockchain. It is that the conversation is moving into the infrastructure behind securities markets: who records ownership, how transactions settle, which intermediaries are responsible, and how investor protections are maintained.

These are not problems a blockchain can solve on its own. A token representing a financial asset does not automatically confer legally enforceable ownership, make an asset liquid, or remove the need for compliance. That is where many tokenisation pitches need to become more specific. A compelling demonstration is not the same as a commercially viable financial product.

In October 2026, BNY and Citadel Securities completed what BNY described as the first use of tokenised assets on a major tri-party repo platform: a two-year US Treasury note settled within minutes on BNY’s private digital ledger before being used as collateral for overnight financing. For Southeast Asian startups, the signal is clear: the next opportunity lies not in tokenisation hype alone, but in building compliant infrastructure that makes real assets, collateral, and institutional capital move more efficiently.

Also Read: Asia’s US$4T tokenisation boom: Why the region will lead the global financial revolution by 2030

The technology is only one part of the equation

Consider BlackRock’s USD Institutional Digital Liquidity Fund, known as BUIDL. Launched in 2024 and tokenised through Securitise, the fund expanded to additional blockchain networks, including Avalanche, in November of that year. The expansion demonstrated how a tokenised financial product could be made available across multiple blockchain ecosystems.

Avalanche is also the technology underpinning FIFA’s dedicated blockchain, launched for FIFA Collect in 2025. The platform supports digital collectibles and fan experiences, illustrating a different application from tokenised investment funds. These examples involve different products, users, and business models. They should not be treated as interchangeable proof that every asset or organisation needs its own blockchain.

Instead, they raise useful questions for founders: What does a dedicated network enable that an existing platform cannot? Does moving an asset on-chain improve distribution, settlement, transparency, or user experience? And are those improvements valuable enough for customers to adopt the product? The answers depend on the use case, not the popularity of the underlying technology.

The conversations I joined in New York kept returning to a central question for Southeast Asian founders: how can blockchain move beyond technical demonstrations to solve real financial problems? That is the lesson I would bring back to Southeast Asia: start with the problem, not the token.

Southeast Asia is already exploring the institutional path

The region does not need to wait for New York to invent its tokenisation market.

Singapore’s Monetary Authority of Singapore (MAS) established Project Guardian to bring policymakers and financial institutions together to explore asset tokenisation. Its work spans tokenised funds, bonds, foreign exchange, and other financial products, with attention to interoperability, custody, settlement, and regulatory requirements. MAS has also reported live implementations emerging from the initiative.

This is an important model because it treats tokenisation as a market-structure challenge, not just a technology rollout. Financial institutions need standards, counterparties, operational processes, and a clear understanding of how a new product fits existing rules.

Also Read: Real world tokenisation fireside chat with Anndy Lian: Unpacking the landscape

The lesson for Southeast Asian founders is that regional opportunities will not be identical across countries. Singapore’s financial-market infrastructure and regulatory initiatives differ from the conditions in Vietnam, the Philippines, Indonesia, or Thailand. A product that works in one jurisdiction may need a different legal structure, distribution model, or compliance approach in another.

The bridge between global infrastructure and local markets

New York gave me a closer view of the institutions and infrastructure providers shaping the next phase of blockchain-based finance. My work across Southeast Asian startup communities has also shown me why international connections matter: local founders may have a strong product idea but need access to technical expertise, distribution partners, capital, or regulatory knowledge to turn it into a viable business. The opportunity is not to import every model developed in the United States. It is to understand what those models solve, then identify which problems are relevant to Southeast Asian customers.

For founders, that means starting with customer needs and working backward toward the technology. For investors and ecosystem builders, it means evaluating tokenisation projects on commercial traction, legal clarity, and the quality of their partnerships, not just the size of the opportunity they claim to address. Tokenisation may reshape parts of financial infrastructure, but the technology itself is not the business model.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsApp, Instagram, Facebook, X, and LinkedIn to stay connected.

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Singapore tops a new Commonwealth AI readiness index, but Australia’s results show where the real gap lies

Young Singaporeans are the best prepared in the Commonwealth to ride the AI wave, according to a new index. The more useful lesson for Southeast Asia, however, sits with Australia, the country in third place: having the technology is the easy part.

The Ayre Index, launched this week at the Commonwealth Heads of Government Meeting in Antigua and Barbuda, scores all 56 member states on how well their 15- to 29-year-olds are positioned to benefit from AI. Singapore leads with 77.6 out of 100, followed by Malta on 75, Australia on 71.0, Britain on 70.8 and Canada on 70.2.

Also Read: Malaysia wants 300,000 AI jobs by 2030. Talent will decide if it gets there

The bar is not low. Only 15 of the Commonwealth’s 56 countries meet the study’s readiness benchmark of 53, while 41 fall below it. New Zealand finishes ninth and India eleventh.

Top of a very uneven class

Singapore’s win deserves some context. The Commonwealth is a club of very unequal economies, and Malawi and Lesotho finished last, with only Mauritius, South Africa and Nigeria among the Commonwealth’s 21 African members reaching the benchmark. Beating that field is not the same as topping a global ranking.

The researchers are also careful about what they measured. They caution that the index tracks conditions associated with readiness rather than the AI competence of individual young people. In other words, it scores the soil, not the crop.

Singapore, Malaysia and Brunei are all Commonwealth members, but the published materials do not disclose where Malaysia or Brunei landed. That is a pity for a country where only 37 per cent of 163,000 workers are getting AI training.

Australia’s access-to-jobs problem

Australia’s scorecard is where the index gets interesting. The country scores 8.7 out of 10 for access to technology and 7.5 for digital and AI capability. On conditions that support decent jobs, business creation and the move into employment, it scores just 5.3.

The foundations are also slipping. A 2025 national assessment found that 37 per cent of Year 10 students met the national standard for digital literacy, down from 46 per cent in 2022.

Canberra’s states are responding. Queensland is rolling out Corella, an AI platform for teachers and students in state schools. Victoria has launched an A$8.2 million (about US$5.4 million) programme to train 1,300 workers in AI. That is a meaningful start, but small against an estimated 5.4 million Australians aged 15 to 29.

The same pattern runs through Southeast Asia: high device and app adoption, weaker routes into good work. Banks may insist that AI will create jobs, but the region should read the fine print first, especially as AI reshapes the entry-level tech roles young people have traditionally used as a first rung.

The US$53 billion maybe

Using International Monetary Fund scenarios, the researchers estimate AI could make Australia’s economy A$80.6 billion (roughly US$53 billion) larger after ten years. The range runs from A$40.9 billion in the conservative case to A$120.3 billion in the optimistic one, a near threefold spread.

Also Read: Is our talent pipeline ready for the AI economy? Not in the way we think

That spread is the honest part of the number. Modelled gains of this kind depend on assumptions about adoption, productivity and policy that no index can lock in. “Could” is doing a lot of work.

Professor C. Justin Robinson of the University of the West Indies’ Five Islands Campus put the stakes more plainly. “We need to make sure that the next generation will be able to do more than just consume AI products made elsewhere,” he said. Southeast Asian founders will recognise the worry: Hong Kong and Taiwan are cheering the AI boom while Southeast Asia isn’t in the room.

Who is grading the test

Readers should also know who built the index. The Ayre Think Tank was founded by Antiguan-Canadian philanthropist Calvin Ayre, better known as the founder of online gambling brand Bodog. In 2017, US prosecutors dropped felony charges against him after he pleaded guilty to a misdemeanour charge of being an accessory after the fact to the transmission of wagering information. He is also closely associated with Bitcoin SV, a controversial bitcoin spinoff, and more about the index is hosted on calvinayre.com.

None of that invalidates research built on 1,128 sources covering some 732 million young people. It does mean the index is a privately funded project launched in its founder’s home country, not an independent multilateral assessment, and should be read that way.

Ayre’s own pitch is pragmatic. He told delegates that what matters is giving young people “the skills and the chance to get ahead” to start businesses, find jobs or build something themselves. India, already showing the world what AI will do to jobs and education, is a reminder of what scale looks like. Thailand, where AI literacy is reaching office workers rather than the 63 per cent in informal employment, shows how easily that chance skips most of the workforce.

Also Read: Why some Gen Z graduates are skipping AI degrees entirely, and getting better jobs because of it

The takeaway for the region is not who came first. Singapore and Australia have largely solved access. Neither has yet shown it can turn connected, AI-literate young people into founders and well-paid employees at scale, and as Gen Z needs skills AI can’t replicate more than another AI course, that is where governments should be judged. “Governments now have to decide what they’re going to do about it,” Ayre said. On that, at least, he is right.

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