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When AI agents replace the middle class, Guanxi gets more important

For years, the promise of AI has been framed around productivity, faster workflows, leaner teams, better decisions. But there’s a less discussed second-order effect emerging: AI agents may not dismantle power structures. They may reinforce them.

Not at the bottom. Not at the top. But right in the middle.

The most exposed group isn’t manual labour or visionary leadership. It’s the layer in between, the management and knowledge workers whose roles revolve around processing, validating, coordinating, and repeating structured decisions.

It includes skills that once took years to build:

  • Drafting technical drawings
  • Running financial models and analysis
  • Producing investment memos and research reports
  • Structuring presentations and strategic recommendations

These were once considered hard-earned capabilities. Today, they are rapidly being commoditised.

There was a time when being an analyst meant something.

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Working at firms like McKinsey & Company or Boston Consulting Group wasn’t just a job; it was access to elite thinking frameworks, proprietary insights, and structured problem-solving. They defined how industries thought.

Today, that advantage is eroding.

Their frameworks are public. Their thinking is widely distributed. And more importantly, AI can now:

  • Replicate their structured outputs
  • Synthesise cross-industry insights
  • Generate tailored strategies based on specific contexts

What used to be “top-tier thinking” is now:

  • Searchable
  • Learnable
  • Reproducible
  • Customisable on demand

A founder, junior analyst, or even a solo operator can now generate outputs that resemble what top consulting firms once charged millions for, but faster, and often more tailored.

So the question is no longer: Who has access to the best thinking?

It’s: Who controls what gets accepted?

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When skills become commodities

As AI agents flatten the skill curve, the market gets flooded.

More people can:

  • Build financial models
  • Produce architectural drafts
  • Write investment theses
  • Conduct market research

The barrier to doing drops dramatically.

Which sounds like progress.

But here’s the catch: when supply increases, incumbents don’t just compete. They defend.

If technical skills are no longer scarce, the defence shifts to something harder to quantify.

We’re already seeing:

  • More emphasis on ethics and governance frameworks
  • Stricter compliance layers
  • Additional certifications and approvals

On the surface, these are safeguards.

In practice, they are filters.

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Because unlike technical skills, these criteria are:

  • Hard to measure
  • Open to interpretation
  • Controlled by insiders

And that’s where guanxi comes in.

Guanxi becomes the real moat

When output quality is no longer the differentiator, access becomes the game.

Who gets approved?
Who gets trusted?
Who gets the mandate?

Not necessarily the most capable, but the most connected.

AI agents reduce the importance of what you can produce. They increase the importance of who can vouch for you.

This is how guanxi quietly strengthens:

  • Not through explicit favouritism
  • But through ambiguous systems that reward familiarity over merit

The irony is uncomfortable:
The more meritocratic the tools become, the less meritocratic the system may feel.

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The macro reflection: Systems that thrive on intermediation

Zoom out, and this dynamic doesn’t just exist within companies.

It shows up at the country level.

Take Singapore.

It doesn’t compete on scale manufacturing or raw output. Instead, it thrives as a:

  • Financial hub
  • Regulatory bridge
  • Trust intermediary between East and West

In a world where AI lowers production barriers, this positioning becomes even more powerful. This explains why Singapore move fastest in:

  • AI regulation
  • Institutional controls
  • Usage boundaries in sensitive environments like education

Not to stop AI — but to shape who benefits from it.

AI agents were supposed to level the playing field. In many ways, they already have. But when everyone can produce, the game shifts to who gets recognised. We might not get a more open system; we get a more subtle one.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

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