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ClickPost secures US$6M for global expansion and AI push

ClickPost Founders: Naman Vijay (L) and Prashant Gupta

ClickPost, an Indian logistics intelligence platform, has secured US$6 million in Series A funding led by Inflexor Ventures and Athera Venture Partners.

Riverwalk Holdings and Rebright Partners, an existing investor, also participated.

ClickPost will use the fresh funds to launch new AI-driven modules, fuel global expansion, and bolster its hiring efforts.

Founded in 2017 by Naman Vijay and Prashant Gupta, ClickPost is a multi-carrier integration platform that empowers online retailers to enhance their shipping experience through data-driven insights.

Initially launched as a developer tool to facilitate the integration of courier APIs, ClickPost later pivoted its focus to offering a comprehensive post-purchase experience platform for brands.

Over the years, its services have expanded to cater to all aspects of brands’ logistics technology requirements, including providing accurate delivery dates during the pre-purchase journey, multi-carrier integration, tracking visibility, returns and exchange management, and omnichannel enablement.

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“E-commerce is a space where vertical AI products will see a lot of adoption as brands look to grow more efficiently and compete with the likes of Amazon, which has vast resources to provide a more data-driven experience to shoppers. This puts the onus on SaaS companies like us to provide solutions that keep brands at the forefront of innovation,” said Vijay.

ClickPost has helped fashion retailers convert 35 per cent of returns to exchanges and improve shipping Net Promoter Scores (NPS) by 40 per cent. The firm’s client base includes Nykaa, Puma, Pepe Jeans, Acer, and Supertails, among others.

Over 300 enterprises across India, North America, APAC, and the Middle East use ClickPost’s services.

The company claims it currently tracks over one million shipments daily and aims to achieve a fivefold growth within the next two years.

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Image credit: ClickPost

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