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After failure, rekindling our creativity and finding balance

When our startup Storya shut down after two years, we experienced the emotional whiplash familiar to many entrepreneurs. Our journey went from lofty dreams to pragmatic restraint almost overnight.

We both found our creative engines stalled once the intensity of our startup ended. Praveen stopped drawing and writing stories. “It just feels like an emptiness,” he shared. I have struggled with writer’s block for years, and the pressures of running a startup as founder and CEO didn’t help.

How do you reignite creative work after pouring your all into a project, only for it to fail? It’s a question we and many entrepreneurs, creators and artists face. Burnout is real, but inspiration still calls.

We agree that fear plays a big role

“Fear is what is driving us trying to find the perfect time, perfect thing to get started again,” notes Praveen. After boldly swinging for the fences, it’s tempting for us to play it very safe the next time. But in caution there is also creative atrophy.

“Maybe we just need to find a way to aim for the middle ground,” I suggested.

We recognise the need for a much more pragmatic approach in any new venture. As Praveen observed, we initially had “very big ideas” with Storya but ultimately lacked the grounding in practical business considerations needed to translate that vision into reality.

Also Read: Laws, capitalism, creators and AI

However, while pragmatism is crucial, we don’t want to entirely abandon vision either. As I reflected, “If there is no dream, it’s going to be hard for us to be inspired.” Some dose of idealism is still needed to drive creativity, innovation, and passion.

We aim to achieve more balance by starting with practical steps grounded in market validation. As Praveen suggested, we will “start with something small”, like a simple landing page to engage potential users, rather than jumping into launching and scaling a full product up front. Small, iterative steps first.

But we also want to allow some room for envisioning future possibilities. I advocated for finding a compromise between unrestrained idealism and overly cautious pragmatism. We can retain some bigger vision for where we hope to take an idea long-term without letting it get too far ahead of reality.

In short, practical steps first, but with a touch of idealism for that creative spark. Iterative development initially, but with a bolder vision held lightly to inspire us forward. By blending pragmatism and vision, we aim to build something meaningful, scalable, and fueled by imagination. Our past and present selves will both contribute to this balance.

We debate AI’s role in creative work, too

At Storya, we built several AI tools aimed at helping fiction writers in their creative process. For example, we offered AI-powered illustrations to bring writers’ stories visually to life, and we used AI for automated translation of works into other languages.

However, we grappled with whether these AI tools crossed the line from augmenting creativity to potentially replacing human creative roles. As Praveen pointed out during one of our conversations, “Why in the world is AI solving creativity? I mean, that’s the only thing that humans have.”

He further explained his perspective: “When AI is trying to solve creativity, then who is actually going to do the mundane tasks? We want AI to do mundane tasks so that we can sit, think, and then create.”

Also Read: Creativity at the heart of business growth

I echoed some of the concerns, acknowledging we faced a “moral conundrum” in claiming to help writers while also providing AI tools that could disrupt professions like illustrators.

“I think the trick is really to reanalyse the writing process and the publishing process,” he suggested.

Our debate addressed our doubts about AI’s ideal role in creative fields. At Storya, in our enthusiasm, we aimed very broadly at first to apply AI across multiple facets of fiction writing. But creators like Praveen rightly challenge us to focus AI only on augmenting areas where humans fall short rather than substituting outright for human imagination and artistry.

As we continue exploring the intersections of technology and creativity, we carry this debate forward, aiming to innovate thoughtfully and ethically around AI as a creative collaborator versus a replacement. The human creative spirit endures, and we believe AI is best used to support it.

Striking the right balance will continue to be a journey for us. But reframing failure as learning and letting some dreams slowly back in seems to be lighting the path forward. Our story is a reminder that even after a setback, creativity and balance can still be found.

As we continue processing the lessons from Storya, we hope to spark discussion and community among other founders and creators who have dealt with failure. In an upcoming newsletter, we plan to share some of the creative prompts that helped us reflect on and reframe our journey.

This article originally appeared in the Praveen & Paolo newsletter on tech.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join our e27 Telegram groupFB community, or like the e27 Facebook page.

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These 8 AI companies reveal the different ways the technology makes a difference in our lives

According to data from AltIndex.com, companies within the Artificial Intelligence (AI) sector have raised almost US$50 billion globally so far this year, marking the second-highest figure in the market’s history.

The global AI industry has witnessed remarkable growth, doubling in size over the past three years to reach a value of US$240 billion and attracting a quarter of a billion users worldwide. This surge has captured significant attention from venture capital investors, who have injected billions into AI companies and startups. Despite a slowdown in VC funding, robust fundraising activity persisted in 2023, making it the second-best year for fundraising in the AI market’s history, trailing behind only 2021.

We believe that AI will disrupt different aspects of life, as represented by various industries. Every day, we search for companies set to make a difference and learn how they plan to achieve that. The results are fascinating. In Asia and beyond, these companies are working to transform how businesses operate with their innovation and impacting the daily lives of average Joes and Janes along the way. Most of us are familiar with big names such as OpenAI, but there is more to AI than that.

This list contains eight of those companies. You might want to keep a close watch on them.

Data.ai

Formerly known as App Annie, Data.ai helps companies develop, grow and optimise their digital business with its unique mobile market data insights.

SensorTower acquired it in March for an undisclosed sum. “The acquisition will allow Sensor Tower to broaden its audience and expand its best-in-class offerings to any company that participates in the digital economy – helping bridge the gap between companies and consumers,” Sensor Tower CEO Oliver Yeh said in a statement as reported by TechCrunch.

Also Read: Addlly AI joins Microsoft’s Gen AI Growth Accelerator, pioneering strategic content solutions for businesses

Appier

Founded in 2012, Appier is a software-as-a-service (SaaS) company that uses AI to help businesses make decisions. In November 2023, Appier Chief Strategy Officer Joe Chang spoke to Bloomberg about the role of AI and its business strategy.

“What we do is use AI to make predictions to help our customers drive top-line and bottom-line growth. There are measurable, quantifiable results that the customer can see. We also believe that such a solution is more recession-proof in the current economics,” he says.

Fiddler

Fiddler was named in the World Economic Forum’s Technology Pioneers 2020, a list of 100 early to growth-stage companies from around the world pioneering new technologies and innovations.

The US-based company aims to deliver explainable AI with “trust, visibility and insights built-in.”

Shield

With its AI pilot Hivemind, Shield aims to enable swarms of drones and aircraft to operate autonomously without GPS, communications, or a pilot. The goal is to protect service members and civilians with intelligent systems.

In December 2023, the company raised additional funding in Series F, boosting its total amount to US$500 million.

Datadog

US-based Datadog provides an observability service for cloud-scale applications, monitoring servers, databases, tools, and services through a SaaS-based data analytics platform.

According to Forbes, on November 7, the company reported faster-than-expected growth, sending its stock price soaring 28 per cent.

Also Read: Exploring the boundaries of AI: What AI can or cannot do?

DataRobot

With over a decade of experience in AI innovation, DataRobot aims to empower organisations to accelerate AI from idea to impact. It works with clients in healthcare, manufacturing, retail, and financial services. Some top names in its client list include Warner Bros, Tokio Marine KILN, and CAT; the company is also a partner of Microsoft, NVIDIA, and Google Cloud.

Its latest funding round was a US$300 million Series G investment announced in 2021.

Staple

Staple has developed an ML tool that reads, interprets and extracts structured data from documents faster, more accurately and more affordably than any human can at scale.

In April, the company announced that it had raised US$4 million to streamline global document management.

Dataiku

Founded in 2013, Dataiku aims to enable organisations to deploy AI and machine learning for various use cases, including predictive maintenance, supply chain optimisation, quality control in precision engineering and marketing optimisation.

US-based Dataiku raised US$200 million in a Series F funding round led by new backer Wellington Management in December 2022 after securing unicorn status in 2019.

Image Credit: 123RF

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Introducing BAE: The world’s first AI travel companion by BuzzAR

BuzzAR

Emerging technologies such as GenAI are profoundly influencing our interactions with the world, seamlessly melding the physical and digital spheres. GenAI presents immense potential across diverse sectors like retail, marketing, healthcare, and education. It enriches user experiences, boosts productivity, and fosters boundless avenues for creativity and innovation.

One great practical application of Gen AI in the tourism and geospatial industries is BAE, a digital human powered by BuzzAR. Due to BAE’s hit in Singapore, the team launched baechat.ai, which is a mobile-friendly “digital friend” for tourists and commuters to navigate around Singapore and more.

BuzzAR has emerged as a trailblazer, not only in technological innovation but also in its commitment to diversity and inclusivity. Led by a team of visionary women, BuzzAR is revolutionising the concept of AI avatars, placing a unique emphasis on building a “female first” community. This bold approach offers users a more personalised and inclusive digital experience through its pioneering initiative, BAE (Buzz’s Amazing Entity), serving as the company’s flagship digital human avatar.

Also read: Unlocking Trends: Jobstreet by SEEK’s Hiring, Compensation & Benefits Report 2024

At the heart of BuzzAR’s innovation lies their proprietary Avatar Engine, a cutting-edge technology that powers their digital human AI products. BAE embodies the ethos of the company’s female-first community, representing a culmination of years of research and development, and offering users a seamless and engaging interaction experience.

Through initiatives like BAE, BuzzAR is not only creating technology that promotes diverse representation in media tech, but it also showcases the excellence of female innovators working in the often male-dominated technology landscape.

Championing diversity and inclusivity with BuzzAR

Similar to real humans, BAE and other digital avatars from BuzzAR are imbued with roles, responsibilities, and knowledge. Today’s BAE is capable of proposing a travel itinerary and assisting travellers in navigating new places. But the vision extends far beyond mere navigation – tomorrow’s BAE will be capable of handling bookings and payments, all powered by advanced AI algorithms developed by BuzzAR.

Customer interaction with BAE is designed to prioritise user delight, with a touch of personality that sets it apart. From witty banter to playful Taylor Swift references, BuzzAR ensures that every interaction leaves a lasting impression, fostering a sense of connection and rapport between users and their digital counterparts.

More than just a digital avatar, BuzzAR CEO and Co-Founder, Bell Beh, explained the company’s vision in an interview with CNA that the goal for BAE is to self-teach, self-learn, and self-evolve through artificial general intelligence (AGI). “In our industry, we are all moving towards AGI; Bae is not there yet, but we are moving her towards that direction.”

Also read: 9Unicorns and Venture Catalysts launches the 2nd edition of ProStar in Singapore for growth-stage companies

One of the key principles driving BuzzAR’s innovation is its commitment to inclusivity and accessibility. Unlike some AI avatar companies that rely on proprietary technologies and closed ecosystems, BuzzAR embraces openness and collaboration. They are agnostic to LLM (Large Language Model) models, leveraging open-source frameworks while also developing their own inferences. BuzzAR has set its sights on creating a compact 7B LLM model tailored specifically to meet the needs of travellers, further enhancing the capabilities of BAE and other digital companions.

But perhaps the most exciting aspect of BuzzAR’s technology is its versatility. Integration possibilities are limited only by imagination, with today’s focus on routing and navigation expanding to include restaurant bookings, payments, and even next-day purchases. The potential applications span industries and use cases, offering endless opportunities for innovation and collaboration.

“Tourism is really just a start. As you can see, BAE offers personalised experiences — she can be infused with, say the financial sector. Tomorrow, she can be integrated into immersive educational platforms. She can be anywhere and she can be omnipresent. And I really hope one day we can have BAE not only in Singapore but in the rest of the world,” shared Bell Beh.

Leveraging synergies between geospatial and generative AI

BuzzAR’s BAE tourism prototype was one of the two winners at the Singapore Land Authority (SLA)’s inaugural OneMap GPT Challenge launched in October 2023. BAE was selected out of 41 entries, comprising companies, academia and individual participants. The prototype was unveiled by SLA, the national geospatial and mapping agency, at the Geo Connect Asia 2024.

The OneMap GPT Challenge was launched with the support of the Infocomm Media Development Authority (IMDA) through the Open Innovation Platform (OIP). The challenge sought to explore ways to incorporate AI technologies for innovative solutions on OneMap, the authoritative map of Singapore, extending the benefits of geospatial to a wider community. BAE, the AI travel companion, exemplifies how the combination of artificial intelligence and geospatial mapping visualisation can revolutionise personalised map-based services.

Introducing B.A.E, the AI travel companion

The best way to travel and experience a new country is with a friend. In this case, a digital one. BAE, BuzzAR’s latest development in digital humans, is an AI-powered companion with emotions and expressions, seamlessly interacting with users to offer assistance, recommendations, and engaging conversation.

With BAE, tourists enjoy a seamless and interactive travel experience, from navigational support to personalised recommendations on local attractions, restaurants, hotels, and events.

Also read: Unlock growth and scalability by leveraging data with PatSnap

Imagine having a companion at your fingertips, catering to your needs and preferences while engaging in casual conversation about your surroundings. BAE leverages OneMap APIs for navigation and utilises open datasets from OneMap and recommendations from the Singapore Tourism Board’s (STB) Tourism Information & Services Hub (TIH) platform, alongside insights from OpenAI GPT4’s extensive knowledgebase, to offer tailored tourist itineraries and support queries related to tourism.

BuzzAR envisions these digital humans as the catalyst for the next wave of immersive digital experiences in tourism, hospitality, and real estate.

About Buzz ARVR

BuzzAR – digitising people, places and payments, and transforming customer interactions. BuzzAR is an AR, VR, and AI solutions company developing products that enhance customer experiences for tourism and retail in Singapore and Saudi Arabia. Founded in 2018 by co-founders Bell Beh and Ken Lim, they have since worked with over 10 B2B/B2G clients and partners with over 100 companies in their ecosystems. BuzzAR’s key products include their AR Wayfinder platform, an interactive kiosk that interacts with customers and digitised faces, and their work on LLM-based AI chatbots and self-hosted LLM solutions.

BuzzAR was part of the Singapore Tourism Accelerator in 2020, and the Saudi Tourism Accelerator in 2022 (hosted by Singapore Tourism Board and Saudi Tourism Authority respectively), as well as the recent Google AI Trailblazers programme.

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This article is produced by the e27 team, sponsored by BuzzAR

We can share your story at e27, too. Engage the Southeast Asian tech ecosystem by bringing your story to the world. Visit us at e27.co/advertise to get started.

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How to hack product growth and user acquisition in Thailand

aCommerce, Omise, Eatigo, Flow Account, and Finnomena have all become incredibly popular in Thailand. But how did these digital products from various industries succeed at Thai user acquisition?

This article explores the trends you need to know to effectively target Thai people and how to turn your traditional business strategy into a product growth hacker.

 Search engines continue their reign 

brand discovery in thailand 2024

As kings of brand discovery in Thailand, search engines and therefore SEO cannot be overlooked. Rank higher than your competitors by producing local content that resonates with Thai audiences and accounts for cultural nuances. This doesn’t just include publishing Thai content but also includes meta titles, descriptions, and keywords related to local interests.

Get social proof with review stars

add review star on search results

From experience, adding a review star on Google’s Result Page can increase a website’s CTR drastically, since it adds an element of social proof. Most users are more likely to believe in a product if someone else has found value in it. Here is a tool you can use to generate your own JSON file and get started.

Also Read: Challenges and opportunities for startups expanding to Thailand

Find out what Thai users are asking

Other easy ways to discover commonly asked questions, public sentiment, and what Thai people are discussing online include:

Pantip.com

pantip website thailand

Pantip is basically Reddit for Thais. Members of this Thai web forum engage in debates, seek advice, and share experiences. Over the years, Pantip has evolved to include reviews, articles, and even a marketplace, further broadening its appeal and utility.

AlsoAsked.com

also asked in thailand

Knowing the topics people are searching for is like a magic mirror that allows marketers, SEO experts, and content creators to see their audience’s interests. Tools like AlsoAsked pull frequently asked questions from Google’s “People also ask” feature. 

In the example above, apart from asking about the price of solar panel installations, people also ask about licenses, selling power back to the grid, calculating kilowatts, and more. 

Football, lottery, boxing and horoscopes power the Thai acquisition funnel

For Thais, our favourite pastimes (football, gambling, Muay Thai, and superstition, in no particular order) inform our decisions as consumers and users. With the help of Google Trends, we can prove in real-time that Thai people love looking up our national lottery. And, user-driven content from every popular Thai platform usually includes some form of horoscope-related advice – including e-commerce giant Lazada.

Google trend in Thailand

To achieve product growth in the Thai market, businesses can expect unusual tactics if they want to win over Thai consumers.

Here are some examples:

Horoscope contents in Thailand
Funny social content in Thailand

Bargain hunting overpowers brand loyaltyOnline purchase behaviors in Thailand

Out of the total 18.7 million wage-earning Thai workers, the average person only receives about 20,000 Baht per month. Naturally, this makes Thai consumers particularly price-sensitive. Thai customers tend to show little brand loyalty when a cheaper, comparable option is available. This underscores the importance of competitive pricing and the strategic use of discounts and loyalty programs.

Also Read: AI is the initial substance in a chemical reaction in the next industrial revolution wave: Suradej Panich of Sunday

Here’s how you can leverage that into greater user acquisition:

  • Add a starting price to your tagline: Search engine results pages (SERPs) with cost or price range in the title or descriptions tend to perform better than those without any indication of costs. 
  • Advertise discounts and special coupons: The average Thai user is willing to stop ordering and stop before payment if they think there are coupons and discounts available. Thai consumers end up spending more time researching and forgetting about unfinished orders. Meanwhile, adding a few coupons at the very start of your user flow can drive instant purchases.
  • Target more Android users: Android smartphones in Thailand are available for as little as US$100 – only a fifth of the average Thai salary – which explains why Android OS held an impressive 75 per cent market share in 2023. Businesses aiming to optimise their conversion funnel for Thai audiences should consider strategies that focus on Android users, which dominate their target market. 

More mobile-friendly designs and load speeds 

Digital device ownership in Thailand

Beautiful desktop designs are great, but as of 2023, only 38 per cent of the Thai population used their desktop. However, 100 per cent of people living in Thailand own a smartphone. Greater audience reach and effective product growth rely on a user-friendly mobile app. 

Another factor which is often overlooked by both designers and developers is the load time on a 3G connection. Unfortunately, 2.5 seconds is all it takes for an app or website to be removed from Google’s good user experience Core Web Vitals.

Finnomena, a fintech startup offering investment advice and solutions, finds its success through a mobile-first approach. This caters to the Thai population’s predominant use of smartphones for internet access. Their platform is optimised for mobile devices, ensuring quick load times and an intuitive user interface. This means easier access to investment resources and tools and allows for success beyond acquisition.

Cashless QR payment is king, not credit

Stripe Thailand

The Bank of Thailand reports that only 28 per cent of the 93 million active card-based payment methods represent active credit cards. This figure pales in comparison to the 67 million users registered with QR PromptPay, Thailand’s innovative cashless, QR-powered payment system. If your digital product does not clearly offer QR payments, user drop-off rates will likely increase. 

On the other hand, if your app or e-commerce platform accepts QR payments, you can make a significant impact on your conversion funnel by advertising it clearly. Thai users love convenience, and will gravitate towards a product or service they can pay for, hassle-free.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

Image credit: Canva

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