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Looking at the global market dynamics: Cryptocurrencies, regulatory challenges, and the potential for market abuse

The intertwining of technology with traditional markets has brought both innovation and complexity. As we witnessed in recent market activities, the holiday lull in the US did not stop the wheels of commerce from turning elsewhere.

Futures markets traded in the green, with the Dow, S&P, and Nasdaq futures showing marginal gains, signalling perhaps a cautious optimism or at least a stable pause in a year filled with volatility. However, beneath this surface calm, significant shifts are occurring in regulatory practices and market behaviours, particularly in the realm of cryptocurrencies.

The US financial scene was somewhat muted due to the holiday, but Federal Reserve Governor Michelle Bowman’s comments provided insight into the central bank’s ongoing thought processes. She highlighted a nuanced view of the US economy, acknowledging that while inflation might decline, the risks of an uptick remain, and she needs more assurance before advocating for rate cuts.

This perspective is crucial as it affects not just domestic markets but global ones, with the US dollar index showing a slight decline and gold prices rising, possibly reflecting bets on inflation or a softening dollar.

However, the real intrigue lies in the developments in Asia and Latin America, where the integration of cryptocurrencies into mainstream finance is taking bold steps forward but also encountering significant hurdles.

Thailand’s leap into tokenised securities

Thailand’s Securities and Exchange Commission (SEC) has announced its embrace of crypto, setting the stage for trading in tokenised securities. This move is a testament to the country’s forward-thinking approach to finance, aiming to leverage blockchain technology’s security and transparency to modernise its market infrastructure.

Tokenisation, the process of representing physical or traditional securities in digital form on a blockchain, promises to enhance market liquidity, reduce costs, and increase accessibility. However, this step also comes with its challenges, including ensuring investor protection, navigating regulatory compliance, and managing the inherent volatility of crypto-assets.

The Thai SEC’s initiative could set a precedent for other nations contemplating similar moves, providing a model for how regulatory bodies can balance innovation with oversight.

Also Read: Embracing AI’s promise: Navigating the future of marketing

South Korea’s Upbit in the regulatory crosshairs

In contrast, South Korea’s largest cryptocurrency exchange, Upbit, finds itself under scrutiny. The Financial Services Commission has uncovered over 700,000 violations concerning customer verification, a cornerstone of anti-money laundering efforts. This revelation not only questions Upbit’s operational integrity but also highlights the broader issue of regulatory compliance within the crypto industry.

The swift response from Kim Byoung-hwan, promising a quick conclusion to the case, underscores the urgency with which regulators worldwide are tackling these issues. The outcome of this case could influence how other countries approach similar regulatory challenges, potentially setting stricter standards or leading to more robust compliance frameworks across the industry.

The Argentine scandal: A cautionary tale

The situation in Argentina involving President Javier Milei adds another layer to this narrative. Milei’s promotion of the cryptocurrency $LIBRA on social media, followed by its rapid collapse, underscores the risks of high-profile endorsements in the crypto world. Here, we see not just a market fluctuation but potential market abuse where regulatory oversight might be lacking.

The allegations of fraud filed against Milei highlight the precarious balance between advocating for innovation and ensuring market integrity. The $LIBRA incident, where investors lost millions following the president’s post and subsequent retraction, serves as a stark reminder of the volatility and potential for manipulation in cryptocurrency markets.

This case brings to light several critical points.

Firstly, the power of social media in influencing market behaviour cannot be underestimated. When leaders with significant followings endorse financial products, especially those as volatile as cryptocurrencies, they wield immense influence over market dynamics.

Secondly, it calls for a reevaluation of how public figures interact with financial markets. Should there be clearer guidelines or outright bans on such endorsements to prevent similar occurrences?

Lastly, it emphasises the need for robust regulatory mechanisms that can adapt to the speed and anonymity that blockchains offer, ensuring that the enthusiasm for crypto does not lead to platforms for fraud.

Also Read: Crypto and global finance: A dance of optimism, politics, and market volatility

Looking forward

As we stand at this juncture, the crypto landscape is clearly at a crossroads. On one hand, there’s a push towards integration into traditional finance systems with initiatives like tokenised securities in Thailand. On the other, there’s the cautionary tale of regulatory lapses and potential malfeasance in South Korea and Argentina.

The path forward involves a delicate balance. Regulators must foster innovation without stifling it, providing clear guidelines that protect investors while allowing the market to explore new financial instruments. The industry needs to mature, adopting best practices in compliance and transparency. Investors, too, must become more discerning, understanding the risks associated with these new asset classes.

In conclusion, while the integration of cryptocurrencies into global financial systems offers unprecedented opportunities for growth and democratisation of finance, it also presents significant risks. The cases of Thailand, South Korea, and Argentina illuminate the spectrum of possibilities and pitfalls.

As we navigate this new financial frontier, the lessons learned from these scenarios will be invaluable. They remind us that with great innovation comes the responsibility of great oversight, ensuring that the future of finance is not just innovative but also secure and equitable for all participants.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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Addressing urban congestion: Parkwise lands US$250M to modernise parking in Philippines

A newly established parking infrastructure company, Parkwise Inc., has secured an investment of up to US$250 million to develop modern parking facilities across the Philippines.

The funding comes from PATRIZIA and Mitsui through their APAC Sustainable Infrastructure Fund (A-SIF).

The venture aims to address the critical parking shortage in Philippine cities, particularly in Manila, which ranks among the world’s most congested urban centres. Parkwise plans to construct state-of-the-art parking facilities near healthcare institutions, educational establishments, and transport hubs.

In partnership with established local parking sector leaders overseeing over 80 facilities, Parkwise will incorporate sustainable features into its developments, including electric vehicle charging points and rooftop solar installations. This approach aligns with the growing trend of private vehicle ownership and the transition towards electric vehicles in the region.

Also Read: Soul Parking raises Series A+ funding to expand and explore opportunities in EV space

“The Philippine market presents a significant opportunity for climate-friendly mobility solutions, which are essential for achieving net-zero targets,” explained Saji Anantakrishnan, PATRIZIA’s Head of Infrastructure for Australia and Asia. “Our collaborative approach combines comprehensive expertise to enhance mobility and social infrastructure in this rapidly growing market.”

Parkwise has already launched its first operational facility and has identified several prime locations for upcoming greenfield projects, particularly near hospitals, universities, and airports. These developments are in the advanced planning stages.

Alf Wilson, Director at Parkwise, outlined the company’s strategic vision: “We’re building a comprehensive network of premium parking facilities that addresses both immediate requirements and future demands. Our integrated approach will play a crucial role in advancing sustainable mobility throughout the Philippines.”

The investment represents a convergence of infrastructure and real estate opportunities, according to Phoebe Smith, PATRIZIA’s Head of Fund Management RE-Infra. She notes that this project contributes to PATRIZIA’s ambitious target of achieving at least $4.18 billion in RE-Infra investments by 2030.

This marks A-SIF’s second major investment in the Philippines, following their recent backing of a leading solar energy provider in September 2024. The fund represents the latest collaboration between PATRIZIA and Mitsui, building upon their successful Emerging Market Infrastructure Fund launched in 2008.

PATRIZIA, which currently manages approximately US$60 billion in global assets, brings substantial expertise in parking infrastructure investment. The firm maintains a long-standing investment in International Parking Group, Australia’s largest dedicated parking infrastructure organisation, and aims to expand its total assets under management to US$104.57 billion by 2030.

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The future of visual content in the startup ecosystem

Visual content development is one of the key components that aid in the growth of a business, especially for startups. With the high competition in the industry, startups have to make sure they are always aligned with the recent trends and technologies. The startup ecosystem is bound to change rapidly with the future advancements of technology, changing consumer preferences, and the need for increased reliance on digital platforms.

This article intends to analyse the current trends in visual marketing and content creation, particularly how these changes can help startups bolster their brands.

Personal visual experience

Out of the many existing paradigms in visual content creation, one of the most important is personalisation. Customers do not want simple content anymore. They look for experiences that meet their individual preferences, interests, and requirements. Customers have a wide latitude when it comes to personalisation; it can include anything from regular visual advertisements changing to suit the user’s data, to product videos and images tailor-made to suit certain segments of audiences.

For example, advanced tech tools enabled by AI (artificial intelligence) and machine learning allow businesses to capture user data, understand their behaviour, and create graphics that resonate with their preferences. In this regard, email marketing along with social media advertising can help to achieve closer connections with the desired audience. As a result, startup companies get a stronger bond with their customers and are able to increase customer loyalty and grow conversion rates.

The rise of video content

Video content is regarded as one of the strongest visual forms of communication, and it looks like this will not change any time soon. Startups need video integrated into their marketing strategies like never before since it’s predicted that by the year 2026, more than 82 per cent of all consumer internet traffic will be online videos. Therefore, it is imperative to grab attention by using innovative strategies with videos.

The boom of short-form video content is unprecedented. TikTok, Instagram Reels, and Youtube Shorts changed the standards of content consumption. They have opened doors for startups to accelerate their growth with viral content in the form of shareable, short videos. Live streams are also becoming more popular which gives brands a chance to interact with the audience in real time, showcase products, give tutorials, and conduct Q&A sessions.

Utilising video for marketing allows startups to tell their brand story, demonstrate their products or services, and establish a deeper connection with their customers.

Also Read: The secret sauce of how brands and creators use video for growth and success

Augmented Reality (AR) and Virtual Reality (VR)

AR and VR are no longer limited to games and entertainment. These immersive technologies are becoming increasingly important for marketing and visual content creation. Startups have the ability to use AR and VR to create truly unique and captivating customer experiences.

For instance, furniture startups are already using AR so potential customers can see how pieces would look in their actual environment prior to purchase. Fashion retailers allow consumers to try on clothing or makeup virtually. Startups are able to increase customer engagement and satisfaction through virtual product trials or immersive brand experiences while gaining a competitive edge.

The use of AR and VR in visual content is sure to transform the landscape for startups across various industries like retail, real estate, education, and many more. Startups will look to harness the growing usability of AR and VR technologies as they become more affordable and accessible.

User Generated Content (UGC)

In this era of social media, user-generated content (UGC) has proven to be the best in terms of authentic brand building. Startups can gain massively by getting customers to capture and share their own content. Be it through reviews, social media posts, or pictures of products, UGC offers startups active free promotions and serves as social proof.

To harness the power of UGC, startups need to build a community around their brand and make efforts to engage and encourage them to share experiences. Customers can be incentivised through contests, discounts, or featuring their content on the company’s social media or website, and in turn, they become brand advocates which enhances trust and loyalty.

Interactive visual content

Interactive content has emerged as a leading trend that is predicted to change the way In which startups outreach their audiences. From polls, quizzes, and infographics to gamified versions of content, it allows users to take part actively and not just be passive consumers.

This trend corresponds well with customers’ eagerness to manage their experiences more. Startups can increase user interaction, and website retention time, and glean important information about customers’ tastes by developing functional graphics. Furthermore, customer feedback, leads, or even sales through product visualisers can be captured by interactive content.

Also Read: How video production can boost your brand’s reach

How modern digital tools improve image performance

To satisfy the need for speedy and quality visuals, startups have to automate image performance enhancement processes through sophisticated digital tools. Image-focused businesses stand to greatly benefit from platforms and applications that automate image optimisation, compression, and file conversion. Such automation helps ensure visual content retains quality during optimisation for various devices and platforms while becoming much easier to use and more appealing to users.

The influence of visual storytelling

In the end, brand building within the startup ecosystem will always depend on compelling visuals. Most consumers will interact with a brand that gives a genuinely compelling story told using visuals. Startups can leverage images, videos, or even a combination of both to enact visual storytelling that gives a human touch to their brands to communicate their values better.

Startups should create compelling narratives for their audiences through customer success stories, behind-the-scenes videos, or brand mission graphics. Visual storytelling grabs attention and enables brands to form deeper connections with their customers.

Conclusion

The upcoming years are nothing short of amazing for the startup ecosystem considering the trends of personalisation, video, AR/VR, interactive visuals, user-generated content, and more. These advances pave the way for fresh opportunities for startups to engage their audience creatively and meaningfully.

As digital tools continue to enhance content performance and streamline processes, startups will have more options to easily create visually stunning and impactful pieces of content. Adapting to these changes will be essential to remain relevant in a drastically changing visually oriented and competitive economy.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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5 common mistakes startups make when building their brand identity (and how to fix them)

Establishing a strong and cohesive brand identity is one of the most critical aspects of building a successful startup. Brand identity not only shapes how your customers perceive you but also builds trust, loyalty, and recognition in an increasingly crowded market.

According to Lucidpress, consistent brand presentation across all platforms increases revenue by up to 23 per cent. However, many startups fail to get it right from the beginning, leading to confusion and missed opportunities.

This post explores five common mistakes startups make when defining their brand identity and how to avoid them, along with practical steps and real-world examples from B2B companies that have succeeded by doing it right.

Mistake one: Not defining a clear brand purpose

The mistake:

One of the most frequent branding errors startups make is launching without a clearly defined brand purpose. They rush into the market with a product or service but fail to articulate why they exist beyond profits. Without a well-defined purpose, a brand lacks direction and differentiation in the market.

How to fix it:

Start by asking foundational questions:

  • Why does your company exist?
  • What problem are you solving, and how do you want to impact the world?
  • How do you want your audience to perceive your brand?

Once you have answers, use them to build a clear brand purpose that will guide every decision.

Example:

Look at Slack, a B2B communication platform that identified its purpose as making work-life simpler, more pleasant, and more productive. This guiding purpose set Slack apart from competitors and shaped how they built their product, messaging, and user experience.

Mistake two: Choosing a complicated or inconsistent brand name

The mistake:

A confusing or overly complex brand name can confuse potential customers and hinder brand recall. Startups often choose names that are difficult to pronounce, spell, or don’t align with their mission, which leads to poor recognition and inconsistent messaging.

How to fix it:

When brainstorming a brand name:

  • Keep it simple, memorable, and easy to spell.
  • Ensure the name reflects your brand’s essence or values.
  • Verify that the name can be legally protected and that domain availability exists.

Example:

B2B SaaS company HubSpot chose a simple, yet effective brand name. It’s easy to remember, descriptive of their service (hub of marketing and sales tools), and scalable as the company grew. Contrast this with startups that struggle to rebrand later when they realise their name doesn’t resonate with their audience.

Also Read: Beyond the pitch deck: How founders can leverage personal branding for startup success

Mistake three: Overlooking the importance of brand guidelines

The mistake:

Startups often fail to create a comprehensive set of brand guidelines, resulting in inconsistent visuals, language, and tone across different platforms. This inconsistency dilutes the brand’s identity and makes it difficult to build a cohesive brand experience.

How to fix it:

Establish clear brand guidelines from the start. These should include:

  • Logo usage rules (size, placement, acceptable variations)
  • Color palette and typography standards
  • Tone of voice and brand messaging
  • Image and graphic style

Example:

Mailchimp, a B2B email marketing company, maintains a highly consistent brand identity across its website, app, and marketing materials. Their brand guidelines emphasize a playful yet professional tone, with clear rules on visual elements. This consistency has played a crucial role in Mailchimp’s brand success.

Mistake four: Focusing only on visuals and ignoring brand voice

The mistake:

Many startups focus heavily on the visual aspects of their brand (logo, colours, etc.) and overlook the importance of a consistent brand voice. Your brand’s voice is how it “speaks” to the audience, and inconsistent tone or language can confuse customers and weaken your brand message.

How to fix it:

Define your brand voice early on. Consider:

  • What personality traits should your brand convey? (e.g., formal, friendly, professional, playful)
  • What tone should your communications take in various contexts (e.g., emails, social media, customer support)?
  • Create a style guide that ensures consistency across all written and verbal communications.

Example:

B2B marketing automation company Drift has a distinct, approachable brand voice that is informal yet professional. Their voice is consistent across blog posts, emails, and even customer support, reinforcing their brand as friendly, accessible, and focused on customer success.

Mistake five: Neglecting to evolve the brand identity over time

The mistake:

Some startups make the mistake of sticking to their original brand identity without revisiting or refining it as the company grows. This static approach can cause your brand to feel outdated, misaligned with evolving business goals, or disconnected from customer expectations.

Also Read: Why startups should prioritise brand reputation from day one

How to fix it:

Your brand identity should evolve as your business and market conditions change. Regularly assess:

  • Is your logo still relevant and resonating with your audience?
  • Do your mission and vision statements reflect where your company is headed?
  • Are there new products or services that require you to refresh your brand identity?

Example:

B2B giant IBM has continuously evolved its brand identity over the years. From a traditional hardware company, it transformed into a modern technology and AI leader, updating its logo, mission, and messaging to align with new market realities.

Conclusion: Build a brand identity that stands the test of time

Developing a strong brand identity is not just about creating a logo or choosing colours. It’s about building a comprehensive, cohesive representation of your company’s purpose, values, and voice that resonates with your audience and evolves as your business grows. By avoiding these common mistakes and following the right steps, your startup can craft a brand identity that sets you up for long-term success.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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This article was first published on September 10, 2024

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Beyond the pitch deck: How founders can leverage personal branding for startup success

In the fast-growing world of startups, a polished pitch deck is often seen as the golden ticket to securing funding and forging the path to success. But while a compelling presentation can capture investor attention, it’s the founders themselves who breathe life into the vision. This is because, fundamentally, people want to do business with other people.

In today’s competitive landscape, founders who have cultivated a strong personal brand can make a significant difference in attracting talent, securing funding, and building trust with shareholders, investors and potential customers.

Personal branding for founders goes beyond simply having a social media presence. It’s about strategically crafting a narrative that showcases your expertise, story, founder journey, and the unique value that YOU bring to the table. Investors are increasingly looking for founders who possess not just a great idea but also the leadership qualities and experience to turn it into a reality.

A strong personal brand allows founders to establish themselves as thought leaders in their industry. Social proof is incredibly powerful because it is a way to “show, not tell.” This level of credibility attracts not only investors but also potential employees who are looking to work with an inspiring and authentic leader.

Crafting a strategic narrative

Building a personal brand takes time and consistent effort. Platforms like LinkedIn or Twitter are the best places for founders to position themselves and build a personal brand. There are three keys to success with personal branding on LinkedIn: consistency, content and engagement.

Being consistent with your personal branding is important because it enables you to build a routine that you can follow and capitalise on. Ensure that you are posting at least three times a week; five is recommended. Most personal branders often credit consistency as the key to success because the power of simply showing up every day and creating and delivering output is extremely underrated and undervalued.

Also Read: How to create a great thought leadership article even though you suck at writing

For those who are feeling extra ambitious, contributing to LinkedIn articles within a certain niche – five articles per day – will enable founders to earn “Top Voice” badges, which further cement credibility and status in their network and community.

Balanced content across the funnel

Personal branding content should be balanced across the content funnel. This means that it should consist of a mix from the Top of the Funnel (ToFu), Middle of the Funnel (MoFu), and Bottom of the Funnel (BoFu).

In ToFu posts, you share informative content like blog posts, infographics, and social media snippets that address your target audience’s pain points and introduce them to your brand as a potential solution.

In MoFu posts, you provide more in-depth content like ebooks, webinars, and case studies. This stage is all about showcasing your expertise and establishing yourself as a thought leader.

In BoFu posts, you offer targeted content like product demos, free trials, discovery calls and discounts to convert those leads into loyal customers.

Simply put, think of the content layers this way: awareness ➡ interest ➡ conversion.

Beyond online

Beyond online forums, attending and speaking at industry events is a great way for founders to connect with a wider audience and showcase their knowledge and passion about their field and their business. Founders should be open to speaking with anyone and take advantage of making high-value connections, ensuring that they then follow up with said connections online.

However, simply putting out content online is not enough. It’s only 50 per cent of the job. The other 50 per cent, and arguably more important, is engagement. While posting high-value content is essential, engaging with those who follow, like or comment on any posts and articles are a great way to expand the founder’s network and grow their following.

Founders should focus on sharing valuable insights and perspectives that can benefit their audience, while also using language that is relatable, authentic and natural.

Also Read: Autistic founders, advocates share their vision of a more inclusive workplace

Authenticity is key

Social media can be a powerful tool for personal branding, but founders need to be strategic in their approach. Authenticity is key. Founders should share their stories, challenges, and even failures in a relatable way. This humanises them and allows them to connect with their audience on a deeper level. Building an online community around the brand fosters a sense of loyalty and excitement, which can be incredibly valuable in the early stages of a startup.

Final thoughts

All in all, while a polished and well-designed pitch deck remains an essential tool to secure funding for a startup and forge the path to growth and success, founders who underestimate the power of personal branding miss out on a golden opportunity.

A strong personal brand can be a game-changer for startups, attracting the right talent, securing crucial funding, and building a loyal customer base. By establishing themselves as thought leaders and engaging with their audience in a genuine way, founders can take their startup ventures beyond just the pitch deck.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join our e27 Telegram groupFB community, or like the e27 Facebook page.

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This article was first published on July 22, 2024

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Soft skills: The secret weapon for entrepreneurial success, a roadmap to turn dreamers into doers

Let me be straight with you, fellow entrepreneur. I’ve launched businesses that soared and crashed with the grace of a drunken bumblebee. The scars are badges of honour, lessons etched deep. Here’s the truth I wish someone had slapped me with before I ever dreamt up my first “killer idea”: soft skills are your secret weapon.

Yes, having a brilliant idea is exciting. It’s the fuel that ignites your passion. But that fire needs a skilled hand to navigate it from a flickering spark to a raging inferno. The reality of building a business is a marathon, not a sprint; it’s about grit, resilience, and the ability to connect with people.

Here’s the roadmap I wish I had back then, focusing on the essential soft skills that separate the dreamers from the doers:

Mindset and self-management (your mental operating system)

  • Build a system to learn: Ideas are a dime a dozen. The ability to learn, adapt, and refine is the entrepreneur’s superpower. Develop a system for practising new habits, devouring knowledge, analysing data, and iterating based on feedback. Curiosity is your fuel; be relentless in your pursuit of understanding.
  • Know yourself: Self-awareness is a superpower. Identify your strengths and weaknesses. Are you a solopreneur, or do you thrive in collaboration? Do you have a bulldozer personality, or are you better at building consensus? Understanding your own psychology is crucial for making sound decisions and building a complementary team.
  • Screw up, make it better, bounce back: Failure is inevitable. But wallowing is a luxury you can’t afford. Develop a growth mindset. See setbacks as opportunities to learn. Analyse what went wrong, adapt your approach, and get back in the game. Resilience is the muscle that carries you through the inevitable storms.

Focus and productivity

  • Ditch procrastination: We’ve all been there. The siren song of “just one more email” can derail even the most ambitious plans. Develop strategies to combat procrastination. Prioritise ruthlessly. Remember, progress, not perfection, is your goal.
  • Control motivation and time: Motivation is fickle. Don’t wait for the lightning strike of inspiration. Develop systems that keep you moving forward, even on “off” days. Schedule dedicated work hours. Reward yourself for completing tasks. Track your progress—seeing the tangible results can be a powerful motivator.
  • Creativity: Innovation doesn’t happen in a vacuum. Expose yourself to diverse ideas and perspectives. Brainstorm with your team. Cultivate a culture of experimentation and calculated risk-taking.

Also Read: Beyond the pitch deck: How founders can leverage personal branding for startup success

Relationships and perceptions

  • Create your own tribe: No entrepreneur is an island. Surround yourself with supportive mentors, collaborators, and advisors. Build a network of people who believe in you and your vision. Remember, your network is your net worth.
  • Self-efficacy: Self-belief is contagious. Believe in yourself and your abilities. Project confidence, even when you’re feeling shaky. People gravitate towards those who exude a sense of “I can do this.” Fake it till you make it, but also work on building the skills and knowledge to back it up.
  • Confidence: Confidence inspires trust. However, arrogance is a turn-off. Be confident in your vision, but remain humble enough to learn and adapt. Listen more than you talk.

Idea to execution

  • Goals are not fixed: The business landscape is a living organism. Be flexible. Goals are not etched in stone. As you learn and adapt, your goals may need to shift. Regularly reevaluate your strategy and adapt it to changing market conditions and customer needs.
  • Influence: Great leaders don’t dictate. They inspire. Develop your influence skills. Learn to communicate your vision in a compelling way. Motivate your team to share your passion and work towards a common goal.
  • Say (often) no: You can’t do it all. Learn to say no to opportunities that don’t align with your long-term vision. Focus on what matters most and delegate or outsource the rest.
  • Design your story: Storytelling is a powerful tool. Craft a narrative around your brand and vision. Connect with your audience on an emotional level. People connect with stories, not just features.

How to practice these skills before the hustle

I have spent some time reflecting on these areas and, more specifically, on how you can practice all of these skills before you launch a business. We all struggle to find a system to put it into practice and develop consistency. The good news is that we can train our brains in the same way we train in a gym.

I talk more about these actions together in the book Step Zero – Before the Hustle (How to Prepare Yourself for the Journey of Entrepreneurship).

Also Read: A beginner’s guide to thought leadership

The takeaway

A brilliant idea is a great starting point. However, it’s the soft skills that turn that idea into a reality. By honing your mindset, mastering self-management, building strong relationships, and executing with focus, you’ll be well on your way to building a business that thrives, not just survives.

This isn’t an exhaustive list, but it’s a strong foundation. Remember, soft skills are muscles that get stronger with exercise. Seek out opportunities to develop these skills. Join workshops, attend conferences, and actively practice.

Here are some additional thoughts:

  • Soft skills are attractive to investors: Investors aren’t just looking for a great idea; they’re looking for a leader with the skills and temperament to navigate the inevitable challenges. Demonstrating strong, soft skills makes you a more attractive investment proposition.
  • Soft skills are essential for building a great team: Your company culture is a reflection of your leadership. Developing your own soft skills fosters a more positive, collaborative, and productive work environment. A strong team is the backbone of any successful business.
  • Soft skills are lifelong assets: Whether you’re leading a company, managing a team, or simply navigating your personal life, strong soft skills will benefit you in countless ways.

So, the next time you’re captivated by a brilliant idea, remember this: your soft skills will determine whether that idea takes flight or remains grounded. Start building your soft skills today, and watch your entrepreneurial journey reach new heights.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join our e27 Telegram groupFB community, or like the e27 Facebook page.

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This article was first published on July 24, 2024

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Look outside, grow upside: The advantage of cross-industry hiring

In a world where news of layoffs are reported every now and then — be it in newspapers, news channels or on websites — identifying a trend in hiring seems offbeat. Yet, even now as I write this, organisations across the globe are moving towards a new operating framework — one where skills matter.

This is where the role of cross-industry hiring comes into play. Now, who exactly are these individuals, and why are their talents so important to organisations?

Naturally, there is comfort in bringing same-industry professionals into the team, considering they have the required knowledge, understand the rules of the game, and fit right in the ‘business as usual’ ecosystem. However, these aspects can also be problematic in industries facing a rapidly changing landscape.

Fresh perspectives and innovation

Creativity and innovation are the two pillars that companies lean on to thrive. Diversity in an organisation covers more than just gender, faith or color; it also includes diversity in employees’ experience, expertise and strengths across various industries and domains.

Traditional succession plans such as appointing a top executive’s heir apparent or attracting talent from direct competitors may not be the right approach anymore.

As opposed to a same-industry hire, cross-industry talent — from grassroots level to CEOs and CXOs — get you that zest and zeal with their diverse skill sets, experiences, and perspectives from outside the traditional boundaries of a specific industry.

In practice, organisations may employ a combination of both approaches, depending on the nature of the position, industry dynamics, and their specific hiring needs. What should matter the most to employers is the candidate’s ability to perform the job duties effectively, their relevant skills and qualifications, attitude, and potential for growth and contribution to the organisation.

Take the example of Ulf Mark Schneider. The Chief Executive Officer of Nestle was brought in from the European healthcare company, Fresenius, as he aligned with Nestle’s growth strategy to focus more on healthier products.

Also Read: Skill-based hiring vs industry-based hiring: How should one decide?

A survey by Executive Access found that out of the 800 CXO movements seen in 2022 in India, nearly 37 per cent were inter-industry. This indicates that this trend is slowly but surely gaining traction.

Facing growth challenges head-on

With the global economy experiencing constant fluctuations, given the current geopolitical scenario and interest rate hikes by central banks across the world, staying relevant in a job requires continuous upskilling and reskilling.

Take for instance, most of us are on LinkedIn these days — trying to connect with peers from the industry and build a reliable resume for oneself. There are plenty of certificate courses, too, that we see on the feed and people have been taking them to broaden their skill sets — thanks to the time saved from commuting to work during the work-from-home period.

Reskilling not only enhances your resume, but also introduces you to a network of people from diverse backgrounds — essentially preparing you to be a cross-industry hire.

Hiring people based on their transferable skills rather than just their work history, creates a level-playing field in the industry, and helps companies build diverse talent pools.

Cross-industry hires can bring valuable knowledge and best practices from their previous industries. They can introduce new methodologies, technologies, and strategies that have been successful elsewhere. This knowledge transfer can enhance an organisation’s adaptability by introducing new approaches to problem-solving and facilitating the adoption of best practices from other industries. Such a collaborative environment can also lead to increased creativity, improved problem-solving, and the development of valuable professional networks.

It is time for companies to shed the traditional approach and blend in with this new age trend. After all, an industry can thrive when it leverages its candidates who can analyse, understand and use data to give the firm an edge. These skills are increasingly transferable across sectors.

‘Think out of the box’ is a phrase that people often use, but it’s seldom put to use. People are the key to transformation, and as a developing society, we need to look for them in a broader range of settings.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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This article was first published on July 26, 2024

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Second order effects in AI from DeepSeek AI

A model like DeepSeek was inevitable. The US ban on Nvidia chips forced China to innovate, and they did. Necessity is the mother of invention. When faced with constraints, people find new ways. This is one such example.

But what are the implications of DeepSeek for the generative AI as a whole? Here are some ways this might affect the industry at large.

Accelerating AI accessibility

DeepSeek doesn’t just maintain the pace of AI development; it accelerates it. By making AI more accessible, it helps reach a broader audience faster. This increased accessibility means more problems can be solved using AI, especially as the cost of AI APIs is projected to decrease by tenfold or more in the next six months.

Higher ROI for big capital spenders

For major players like Meta, Microsoft, Stargate, and XAI, the return on investment (ROI) on capital spent will be higher and realised faster. In just six months, all model developers will be able to present their own versions of DeepSeek, driving API costs down significantly.

Debunking the LLM wall myth

Just weeks before DeepSeek’s debut, there was widespread debate about large language models (LLMs) hitting a wall. The answer is now clear: they didn’t. Scaling can occur across various dimensions—compute at training, compute at inference, networking, algorithmic, data, and capital. DeepSeek exemplifies one such dimension.

Also Read: DeepSeeking the future: The ripple effect on tech, crypto, and global markets

Diverse scaling breakthroughs

Not all new scaling breakthroughs will resemble DeepSeek. Some will be significant step changes, while others will be subtle improvements that may never make headlines. However, each contributes to the overall advancement of AI technology.

China’s role in global tech innovation

China, like the US, has a substantial pool of risk capital dedicated to new tech startups, second only to the US the DeepSeek story should serve as a blueprint for other regions with limited risk capital. However, the real cost of DeepSeek will likely exceed the quoted figure of US$6 million.

Impact on GPT-wrappers and trust issues

DeepSeek enhances the margin story for so-called “GPT-wrappers,” transforming them into higher-margin businesses overnight. As scaling continues, margins will improve further, and the application layer will flourish. However, China, as a software exporter, will continue to face trust issues. Long-term adoption of LLMs from China will be hindered by these trust problems, and DeepSeek won’t change that. For more on the vulnerabilities of LLMs, search for “Sleeper Agent Attack in LLMs.”

In conclusion, DeepSeek represents a significant milestone in AI innovation, driving down costs, improving accessibility, and setting the stage for future advancements. While challenges remain, particularly regarding trust and real costs, the potential benefits are immense. The AI landscape is poised for rapid transformation, and DeepSeek is at the forefront of this exciting journey.

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Market wrap: Inflation surprises, geopolitical shifts, and crypto’s resilience amid uncertainty

The global financial markets have been a whirlwind of volatility this week, driven by a hotter-than-expected US inflation report for January, shifting expectations for Federal Reserve policy, and unexpected geopolitical developments. As a journalist with a front-row seat to these unfolding events, I find myself reflecting on the broader implications for investors, policymakers, and the global economy.

The US core Consumer Price Index (CPI) for January came in at 3.3 per cent year-over-year, surpassing forecasts of 3.1 per cent and inching up from the prior reading of 3.2 per cent. This stubborn inflationary pressure has sent ripples through bond markets, equities, and even the nascent crypto space, while President Donald Trump’s surprising move to negotiate an end to the Russia-Ukraine war adds another layer of complexity.

In this article, I’ll unpack these developments, explore their interconnected impacts, and offer my perspective on where we might be headed next.

Let’s start with the inflation data, which has dominated headlines and reshaped market sentiment. The January core CPI print of 3.3 per cent was a stark reminder that inflation, despite the Federal Reserve’s aggressive efforts, remains a persistent challenge. Economists and markets had anticipated a slight cooling to 3.1 per cent, but the unexpected uptick—driven in part by soaring egg prices (up 15.2 per cent in a month), rising rents, and higher gas and food costs—has forced a recalibration.

Posts on X captured the immediate reaction, with many users noting the surprise and speculating on the Federal Reserve’s next moves. One post highlighted that core CPI, excluding volatile food and energy prices, has now remained above 3 per cent for 45 consecutive months, underscoring the stickiness of underlying inflation. This data, confirmed by reports from Reuters and other outlets, has significant implications for monetary policy.

Federal Reserve Chair Jerome Powell, in his second Congressional testimony this week, reiterated the Fed’s commitment to taming inflation but acknowledged that “more work” is needed. His words, while measured, did little to soothe markets, as traders pushed back expectations for the next rate cut from September to December. This shift, reflected in futures markets, signals a growing consensus that the Fed will maintain higher interest rates for longer, a scenario that could weigh on economic growth and risk assets.

The bond market’s reaction was swift and decisive. US Treasuries tumbled across the curve, with the 10-year yield rising 8.6 basis points to 4.621 per cent and the 2-year yield climbing 7.2 basis points to 4.355 per cent. The widening of the 2-year and 10-year yield spread by 2.2 basis points to 27.4 basis points suggests that investors are pricing in a more hawkish Fed stance in the near term, with longer-term yields reflecting concerns about sustained inflation. For bond investors, this is a challenging environment. Higher yields, while attractive for new buyers, mean mark-to-market losses for those holding existing Treasuries.

Also Read: The future of semiconductor manufacturing is regional: Global TechSolutions CEO

From my perspective, this dynamic underscores the delicate balancing act the Fed faces: tightening too aggressively risks tipping the economy into recession, but easing prematurely could allow inflation to spiral further. Powell’s testimony, while reaffirming the Fed’s resolve, left open questions about the pace and magnitude of future rate hikes, leaving markets in a state of heightened uncertainty.

Equities, predictably, felt the heat. US stocks initially fell sharply after the inflation data, with the MSCI US index ending the day down 0.3 per cent. The energy sector was the biggest underperformer, dropping 2.8 per cent, likely due to a combination of profit-taking and concerns about demand in a higher-rate environment.

However, tech buyers stepped in later in the session, helping to pare losses. This resilience in tech, despite rising yields, is noteworthy. It suggests that investors still see value in growth stocks, particularly in sectors like technology, which have been buoyed by strong earnings and innovation.

Yet, the broader market remains vulnerable. The S&P 500’s correlation with other risk assets, including cryptocurrencies, highlights the interconnectedness of today’s markets. Posts on X noted this linkage, with users pointing out that altcoins like Ethereum, XRP, and DOGE saw slight gains alongside the S&P 500, underscoring crypto’s sensitivity to equity market movements. For investors, this correlation is a double-edged sword: it amplifies gains during bullish periods but exacerbates losses when sentiment turns sour.

Speaking of cryptocurrencies, the crypto market has shown surprising resilience amid this week’s turbulence. Bitcoin and other major altcoins posted modest gains on Wednesday, a recovery that coincided with President Trump’s unexpected announcement of phone calls with Russian President Vladimir Putin and Ukrainian President Volodymyr Zelenskyy to negotiate an end to the Russia-Ukraine war.

This development, reported by Bloomberg, marks a shift from previous US policy and has eased concerns about disruptions to Russian crude supplies. Brent crude, which fell 2.3 per cent to US$75.18 per barrel after US crude inventories rose, reflects this easing of geopolitical risk. For the crypto market, Trump’s move is a potential tailwind. Bitcoin, often seen as a hedge against geopolitical uncertainty, benefited from the news, with prices ticking higher. Ethereum, XRP, and DOGE followed suit, though gains were modest.

From my perspective, this recovery is encouraging, but it’s tempered by the broader macro environment. The stronger-than-expected US inflation data earlier in the week had initially pressured crypto prices, as higher rates typically weigh on speculative assets. Yet, the crypto market’s ability to rebound suggests that investor appetite for digital assets remains strong, particularly in light of institutional adoption.

On that note, Goldman Sachs’ latest filing with the Securities and Exchange Commission, published on February 12, 2025, caught my attention. The investment bank reported holding US$2.05 billion in Bitcoin and Ethereum ETFs as of the end of 2024, a significant increase from earlier quarters.

This move, detailed in reports from Cointelegraph and Decrypt, reflects a broader trend of institutional interest in cryptocurrencies. Goldman Sachs’ investments, split between BlackRock’s iShares Bitcoin Trust, Fidelity’s Wise Origin Bitcoin Fund, and Ethereum-focused ETFs, signal a growing acceptance of digital assets on Wall Street.

However, it’s worth noting that Goldman Sachs has historically been critical of cryptocurrencies, with executives like Sharmin Mossavar-Rahmani comparing the recent crypto enthusiasm to the tulip mania of the 1600s. This dichotomy—between the bank’s public skepticism and its substantial investments—raises questions. Is Goldman Sachs hedging its bets, or is it simply responding to client demand?

From my perspective, this tension highlights the evolving nature of the crypto market. Institutional adoption, fueled by a more favorable regulatory environment under the Trump administration, is driving growth, but skepticism persists. For retail investors, Goldman Sachs’ involvement is a double-edged sword: it validates the asset class but also introduces new risks, as institutional flows can amplify volatility.

Also Read: The Trump effect: Steel tariffs, Bitcoin surge, and the future of crypto in Japan and beyond

Shifting focus to Asia, the latest economic data from India adds another layer of complexity to the global picture. Softer-than-expected industrial output and inflation figures have raised concerns that India, one of the world’s fastest-growing major economies, may be entering a softer growth patch.

Asian equity indices were mixed in early trading, reflecting uncertainty about the region’s trajectory. For investors, this is a reminder that global markets are interconnected, and weakness in one region can spill over into others.

From my perspective, India’s challenges underscore the uneven nature of the global recovery. While the US grapples with inflation, emerging markets like India face growth headwinds, creating a divergent policy landscape. For central banks, this divergence complicates coordination efforts, as rate hikes in the US could exacerbate capital outflows from emerging markets.

Looking ahead, the interplay between inflation, monetary policy, geopolitics, and risk assets will continue to shape markets. The US inflation data has dashed hopes for rate cuts in 2025, with traders now pricing in a more hawkish Fed stance. President Trump’s move to negotiate an end to the Russia-Ukraine war is a potential de-escalation, but its impact on energy markets and global risk sentiment remains uncertain. The crypto market, buoyed by institutional adoption and geopolitical developments, is showing resilience, but it’s not immune to macro pressures.

For investors, navigating this landscape requires a careful balance of caution and opportunism. From my perspective, the key takeaway is that uncertainty is the new normal. Inflation, while stubborn, is not insurmountable, but it will require sustained policy efforts. Geopolitical risks, while easing in some areas, remain a wildcard.

And cryptocurrencies, while volatile, are increasingly part of the mainstream financial system. As we move forward, staying informed, critically examining narratives, and remaining adaptable will be essential. The markets, as always, will test our resolve, but they also offer opportunities for those willing to navigate the complexity.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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HD lands US$7.8M to grow HDmall, expand AI chatbot, enter Vietnam

HD, the Bangkok-headquartered company behind HDmall, a healthcare and surgery marketplace in Thailand and Indonesia, has secured US$7.8 million in equity funding.

The funding round included participation from US-based Merck Sharp & Dohme (MSD), SBI Ven Capital, M Venture Partners, FEBE Ventures, and Partech Partners.

Also Read: These former aCommerce execs are building an ‘Amazon’ for healthcare in Southeast Asia

This marks the first investment by MSD IDEA Studio Asia Pacific, an initiative by the MSD Global Health Innovation Fund (MGHIF) and MSD Asia Pacific regional team, invest in a Southeast Asian healthtech firm.

HD will use the money to develop HDmall further and invest in its artificial intelligence (AI) technology.

Since its inception, HD has secured US$18 million in total funding.

HD was co-founded in 2019 by Sheji Ho, Aditya Jamaludin, Raya Chantaramungkorn (all former top executives at Thailand’s leading e-commerce enabler aCommerce), and Frankie Shum (formerly with Ardent Capital). HD connects patients to hospitals, clinics, operating rooms and surgeons while offering healthcare financing solutions to increase access to affordable care and surgeries.

HDcare works with healthcare providers – many already on the HDmall platform – to increase the utilisation of hospitals’ and clinics’ operating room capacities.

HDmall lists over 30,000 stock-keeping units (SKUs) from over 2,500 healthcare providers and several pharmaceutical partners. It has 400,000 paying customers across Thailand and Indonesia and has an annual gross transaction volume of US$100 million.

The healthtech firm targets 5,000 healthcare providers and 600,000 patients by 2025.

Also Read: ‘Airbnb for surgeries’ HDmall gets FEBE Ventures backing to deepen market presence in SEA

The firm has developed an AI chatbot, Jib AI, which uses large language models and has been trained on anonymised healthcare data, transaction data and chat commerce data. Jib AI manages approximately 60 per cent of customer interactions and provides 24/7 responses. The company plans to expand Jib AI’s capabilities to include order and refund processing, assisted checkouts, scheduling, electronic health record checks and medical information retrieval. It will also implement virtual care with expert physicians. Jib AI also helps healthcare professionals handle initial patient triaging and care navigation.

The startup plans to expand into Vietnam and potentially Myanmar, citing the similarity of their healthcare systems. The company sees a market opportunity because of the high percentage of out-of-pocket payments in the region and the increased self-empowerment of users who are searching for health information online.

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