Alipay-backed Chope lays off 65 employees
The layoffs by the restaurant management startup affected 38 from the city-state and 27 across its other markets in Asia; Ziaudeen said the company has been affected by “fast-changing economic conditions” in the last few months.

Doctor Anywhere acquires AHS, adds US$38.8M to Series C round
The investors are Asia Partners, Kamet Capital, Square Peg, IHH Healthcare, EDBI, and OSK-SBI Venture Partners; AHS is a group of 14 medical specialists with a patient-first approach and vision to make specialised care accessible to all.

Singapore is 9th most targeted country for crypto fraud: CoinJournal study
The US is the most commonly targeted country, with 13 hacks and breaches; With 120 incidents, 2022 was the worst for crypto fraud and breaches; this was 26 more than the previous year.

UK’s Activpayroll acquires Malaysia’s Propay Partners for APAC push
Propay Partners offers payroll outsourcing and employee mobility services; Activpayroll offers global services in employee payroll, HR, international payments, and employee mobility to over 1,200 companies across 154 countries.

Gree Energy secures US$3.2M to transform wastewater into biogas
HK-based Earthcare Group is the investor; The Indonesian firm makes biogas solutions financially viable by unlocking access to carbon credit markets, green finance, and renewable energy markets.

BillionBricks closes US$2.45M seed round to build affordable net-zero homes
The investors are Thakral Corporation and ENGIE; The first BillionBricks community, to be launched in the Philippines, will cover over 16 hectares of land, 1,600 homes and have 13 MW of electricity generation capacity.

Solar-as-a-service startup Suryanesia nets US$2M led by Intudo
Suryanesia says it helps clients (mall owners and manufacturers in FMCG, textile, pharma, and plastics) save US$20K-50K annually; It will expand into residential solar and independent power production.

Accelerating Asia invest in Bangladesh startup Shuttle
Other backers are Startup Bangladesh and investors from Bangladesh Angels Network; Shuttle charges less than one-third the price of regular ride-sharing by clubbing four to ten people together in sedans and minivans.

Indonesian group buying platform Radius scores seed funding, rebrands as Bakool
The investors include Kleiner Perkins, Insignia Ventures, Global Brain, and ex-Indonesia Minister Mari Elka Pangestu; Bakool helps increase household productivity by becoming the fresh produce chain for households in small cities.

Telkomsel’s arm Indico injects US$1.9M into health app Fita
Fita’s app allows users to track their meals, log their steps and exercises, and get rewarded; The firm said it has 350K monthly active users, with more than 200 coaches and 200 healthy food recipes on its platform.

Touchstone Partners invests US$1M in Vietnam startup Quqo
Quqo’s B2B platform and SaaS tool enable store owners to browse for the best product offer through a “simplified” procurement process; The has onboarded over 40 distributors, supporting over 5K stores across HCMC.

VinFast secures approvals to sell EVs in US
The company is slated to begin delivering vehicles to customers in the US by the end of this month; The first 999 VinFast vehicles – model VF 8 City Edition – recently arrived in the country.

“Current macroeconomic headwinds weigh heavily on healthcare sector’
Doctor Anywhere Founder and CEO Lim Wai Mun says new technologies such as metaverse could breathe fresh life into healthcare services, creating a more holistic patient experience.

Why SC Ventures believes in building innovation from within
The SC Ventures FinTech Bridge was initially developed to facilitate the sourcing of tech solutions within Standard Chartered.

A year in review: How e27 served the tech ecosystem in 2022
Here’s a little visual snapshot of how far along e27 has come, what we did, who we partnered with and what we are proud of at the end of the day.

Looking at you, 2023: 8 predictions on tech and businesses in ASEAN
As companies race to increase revenue and drive efficiency across their business, personalisation will be the solution for success now.

Destroy your enemies by making them your friends: Kenneth Tan of BeLive
Co-Founder and CEO of BeLive Technology, Kenneth Tan talks about becoming a household name in the space of live and video streaming solutions.

On the way to greatness: A call to support SEA soonicorns on their growth journey
Soonicorns are facing a different challenge than their predecessors. You and your organisation can be part of the solutions.

How to adopt the right engagement model to delight your customers
An effective customer engagement model can mean the difference between holding onto — and even winning customers — or turning them away.

How Localisation Discovery sets up the yardstick for international growth
Global Class companies use an internationalised agile methodology to structure the localisation process and find the right model for a new market.

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Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

The post Ecosystem Roundup: Layoffs at Chope, Doctor Anywhere acquires AHS, Singapore is 9th most targeted country for crypto fraud appeared first on e27.

Singapore-based payments startup YouTrip named 2022 an “eventful year” in a statement. As borders reopened and travels returned to our agenda, the company said that it saw a 10.5 times increase in overseas spending, as well as 10 times spike in user sign-ups year-on-year.

It has recently introduced new products such as YouBiz, which targets startups and SMEs in the region that are aiming to maintain and expand its global footprint through the payments platform.

Apart from launching travel insurance in-app to securing partnerships with Singapore Airlines, Singtel and Booking.com, YouTrip is entering its fourth year with a clear vision of what it would like to achieve.

“Our current priorities are introducing new features and enhancements for YouTrip and YouBiz, expanding our products into more markets in the region, and further strengthening our business through efficiency and cost optimisation so that YouTrip continues to be resilient and well-equipped for impending global macro headwinds,” writes Weijern Lim, CFO at YouTrip, in a written interview with e27.

As startups in Southeast Asia deal with the impact of back-to-back global crises, we aim to look to each other for advice and lessons on how to go through this. And YouTrip is open to sharing their experience. In this interview. Lim shares in detail the valuable lessons that the company has learned, the decisions that it has made along the way, and the kind of mindset that helps them to get to where they are today.

On financial discipline

Lim explains that since the beginning, YouTrup has believed in instilling a strong sense of financial discipline in the business, further strengthening efficiency and cost optimisation through the pandemic.

Also Read: YouTrip raises US$30M to expand to B2B space, enter new markets

He lists down the steps that the company takes to keep operations lean and efficient:

1. Reviewing every cost item to identify areas of cost savings by either eliminating or reducing the costs
2. Renegotiating with major vendors to improve the commercial terms of engagement
3. Adopting flexible work arrangements that enabled employees to work freely and more efficiently
4. Building a robust finance team that looked for ways to automate processes to keep track of costs and deductions

In the matter of renegotiating contracts, Lim explains, “Do a thorough research of the industry pricing, including the vendors’ market position, competitor prices and their portfolio of past clients. Be aware of your working capital needs and negotiate on your payment periods accordingly.”

“Maintain flexibility in your contracts instead of committing to lengthy contracts or high minimums,” he stresses.

As the company behind YouBiz, a tool that helps startups and SMEs in their effort to maintain or expand a global footprint, YouTrip sees the value of having the right tools to help them operate more efficiently. It leverages tools such as Zoom for virtual meetings and messaging platform Slack for work communications, which has been most helpful and productive.

As opportunities to travel re-appears, YouTrip also sees the value in networking at offline events.

“Events are an effective way to interact with like-minded entrepreneurs and businesses in the industry, as well as engage with potential partners, investors and customers. These interactions help build a personal brand for the company, especially as businesses grow increasingly digital,” Lim says, highlighting the importance of researching the event audience and preparing conversation starters before going to an event.

Beyond VC funding

In expanding their business, raising VC funding has always been a popular option for many startups, to the point that it overshadowed the other existing alternatives such as government grants, venture debt, revenue-based financing, and crowdfunding. Meanwhile, these alternatives can help a company to extend their runways.

Lim explains to e27 his experience in applying for grants in the past.

Also Read: Today’s top tech news: YouTrip launches in Thailand, gojek to start test runs in Malaysia

“We have successfully applied for grants in the past, and the experience is generally very positive. Grant applications typically have very clear criteria that are listed out publicly for applicants to follow, so that businesses know what materials they need to prepare for submission,” he explains.

“After submission, there will typically be follow-ups with the respective agencies and institutions requiring certain elaboration or clarification of information.”

The CFO has the following tips for startups that are interested in applying for grants as an alternative to VC funding.

“It would help to do a thorough research of the grants available to your particular startup and industry, and speak to fellow entrepreneurs who have experience or successfully obtained these grants as they are able to highlight the items to lookout for – in particular proposal presentation, documenting key business information, etc – that will best represent the startup, its products and services, as well as the benefits these solutions confer users,” he elaborates.

“Agencies and institutions that offers grants will typically provide a channel (via email or hotlines) to discuss any application queries. If there is anything unclear, the startups should reach out to the agency or institution to enquire prior to submission of the application.”

And lastly, “Keep communications open with the agencies and institutions as support can come in multiple forms, i.e. not all support will come in the form of funding.”

Outside of funding, pivoting into a service-focused business is an option that companies often visit to extend their runway. Regarding this, Lim comments, “Focus on your customers and have them at the forefront of all innovation and product development. Our users’ and their payment needs have always been a priority for us at YouTrip, as we leverage new technologies, develop new capabilities and strengthen our business model.”

Also Read: ‘There is always an opportunity to be found within a crisis’: Ben Mathias of Vertex Ventures

The silver lining

Lim ends the interview with a message on the most valuable lessons that the company learned during the crisis.

“Every challenge is an opportunity. There is a silver lining in every situation, and you will most certainly find new opportunity in every crisis. We’ve stuck by this mantra at YouTrip, staying agile in every circumstance, and thriving even in the midst of monumental changes and uncertainties,” he explains.

The lessons can be compiled into the following four points:

1. Focus on strengths and continue to build on them. “We stuck by our YouTrip mission in delivering the best and most seamless multi-currency cross-border payment experience for consumers and businesses.”

2. Be resourceful and opportunistic. “We encourage colleagues to find better and smarter ways to work, leveraging available resources and collaborating across teams for new opportunities that allow themselves and the business to thrive.”

3. Be financially disciplined as investors look for cost discipline and profitable growth among startups. “Sustainability is equally important to growth.”

4. Keep operations lean and efficient by closely managing various company costs.

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Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

Image Credit: YouTrip

The post The 4 steps that YouTrip has taken to ensure financial resilience in a time of crisis appeared first on e27.

Accessibility-first apps require developers to consider each end user’s unique conditions and challenges. By taking into account different backgrounds and abilities, the app development process becomes more inclusive to wider groups of users.

Not only is this good ethics, but it is simply good engineering principles in general, empowering more people to understand, navigate, and interact with the business and its applications. It also helps organisations comply with regulations gradually widening in scope to include accessibility.

Building accessibility-first apps spur diversity, equity and inclusion (DEI) initiatives, empowering end users by levelling the usability playing field. It is about considering users’ needs from a functional perspective to utilise digital technologies for their benefit better.

Also Read: How the app sharing economy is keeping up with the current trends

If the pandemic has taught us anything, technology can provide customers with a convenient channel to fulfil their needs. However, this is only possible when businesses are willing to have an accessibility-first mindset that prioritises what customers expect out of a product or service.

Building software should be empathetic

According to accessibility expert and JetBrains Developer Advocate Rachel Appel, empathy is a crucial attitude to have when building accessibility-first products.

“Building software that truly fits people’s needs is impossible if you cannot empathise with them properly. If it only fits the needs of you and your team or the focus group you’ve used, you will be leaving behind many humans who use your products,” she said.

During the pandemic, apps built for convenience — purchasing services, making payments, ordering food — became a necessity as they provided people with the services they love without needing physical interaction. This effectively made technology the channel of choice for customers to get what they need.

Even as the pandemic winds down, the need for convenient and user-friendly apps has only doubled. Of late, people are more inclined to embrace e-commerce and food delivery services because of their convenience and ease of access. Both services have a high adoption rate of 92 per cent and 79 per cent, respectively.

The best part about building empathy is that it is as simple as having conversations with family or friends or reading a novel.

“Whether it is novels or human interaction, it provides a window to people’s experiences of the world, even technologies and software. With empathy, you will be able to answer questions like ‘How can I help those who lost their eyesight read their emails?’ or ‘How can I provide a quick resolution to people’s problems?’” Appel said.

Appel also stresses that the accessibility-first mindset “can be especially helpful in providing solutions for those with trouble accessing spaces or those with underlying health conditions. To achieve this, businesses need to determine their users’ strengths and limitations and what features would make their experiences seamless. By bringing these factors into the creation process, disabled users won’t be left behind in harnessing the benefits of technologies and solutions in their daily lives,” she said.

Tools you can use

Another accessibility expert and Split Software Developer Advocate, Chris DeMars, highlights one of the ways businesses can build accessibility-first solutions is to audit their coding.

“Tools like axe DevTools and Lighthouse are designed to assess and score the level of accessibility of new and existing solutions. They also have built-in screen readers that let you test out your tools’ accessibility features without looking at the screen,” he said.

Also Read: User-generated content: Why this social strategy is one you should invest in

DeMars also recommends pairing your web content creation solution with a colour contrast checker, so your website stays compliant with the Web Content Accessibility Guide (WCAG).

“The WCAG is the gold standard in helping users design user-friendly web content that helps users easily distinguish key elements. This is crucial in delivering a positive and delightful experience that can attract new customers to your business. With Chrome’s DevTools, developers can know if their content meets the AA and AAA colour conformance levels which are benchmarks for accessible web content.”

To develop accessibility-first apps, Appel suggests leveraging the following resources:

• The World Wide Web Consortium (W3C) is an international community where members collaborate to build rich interactive experiences accessible to every user. The W3C website has many resources that outline technical specifications and guidelines for creating web content available across people and devices.
• WebAIM is a nonprofit organisation that specialises in empowering individuals and organisations to build content that can benefit users of different abilities. Through WebAim, developers can benefit from on-site and virtual training, consultation, web content evaluation and certification.
• Microsoft’s Accessibility Technology and Tools is another excellent resource for accessibility. Microsoft connects developers with a network of accessibility experts and provides them with the necessary tools and tutorials to help them create accessible documents, marketing messages, mobile apps, and events.

As a final piece of advice, Appel reminds developers that creating accessibility-first applications is not only a kind and humane measure, but it can also create a positive and inclusive engagement which translates to increased sales.

“When you build software that makes it better and easier for those with accessibility needs, it automatically becomes better and easier for those who don’t have accessibility needs. So always design with accessibility in mind,” she said.

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Image credit: Canva Pro

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Today, Singapore-headquartered healthtech company Doctor Anywhere (DA) announced the acquisition of Asian Healthcare Specialists (AHS). A Catalist-listed integrated healthcare provider, AHS is a group of 14 medical specialists with a patient-first approach and vision to make specialised care accessible to all.

The acquisition will allow DA to deliver more holistic healthcare and meet the rising demand for complex, specialised treatment across Southeast Asia.

“This will not only facilitate our cross-border strategy but also allow us to benefit from greater referrals from its network and complementary cross-functional uptake of its services,” says Doctor Anywhere Founder and CEO Lim Wai Mun.

e27 spoke to Wai Mun to learn more about the deal and healthtech industry trends in Southeast Asia.

Excerpts:

Is the acquisition of AHS a reverse takeover deal? How would this deal be mutually beneficial for you?

Doctor Anywhere’s acquisition of AHS is a pure take-private with no intention of a reverse takeover.

The acquisition is a strategic step towards our long-term growth ambitions as we seek synergistic growth opportunities.

This deal enables us to deliver a more holistic healthcare offering, allowing us to vertically integrate into secondary care to meet the rising demand for complex, specialised treatment across Southeast Asia.

Also Read: How telehealth startup Doctor Anywhere stepped up to the COVID-19 challenge

Given fast-rising healthcare challenges, including ageing populations and the rise in chronic diseases, Doctor Anywhere aims to expand its services along the healthcare continuum to provide more holistic healthcare in the region — from wellness, preventative, primary care to secondary (specialist) care.

Can you share more details about this deal? Is it an all-cash deal or a cash-and-stock deal?

The acquisition is a voluntary conditional cash offer for all the issued ordinary shares of AHS, with the deal valued at approximately S$109 (US$80.6) million, based on the offer price of S$0.188.

As part of the offer, the shareholder doctors of AHS also entered into a reinvestment agreement with Doctor Anywhere and have reinvested 35 per cent of the consideration they received from the offer to acquire new ordinary shares in the capital of DA. The offer has since been declared unconditional in all respects as of 10 November 2022 and closed on 15 December 2022.

What will happen to AHS post-acquisition? Will it retain its brand name? What will happen to its top management as well as employees?

Doctor Anywhere intends for AHS to continue its current business activities, and there are currently no plans to (i) introduce any significant changes to the business, (ii) re-deploy any of the fixed assets or (iii) discontinue the employment of any of the existing employees of other than in the ordinary course of business.

How do you plan to integrate DA solutions with AHS services?

AHS’ integration within Doctor Anywhere’s network allows us to deliver a more holistic, one-stop approach to healthcare.

This will not only facilitate DA’s cross-border strategy but also allow DA to benefit from greater referrals from its network (e.g. primary care/consults) and complementary cross-functional uptake of its services.

In how many markets do you operate in Southeast Asia? What are the expansion plans? Do you plan to add more headcounts and expand beyond the region?

Doctor Anywhere is present across six Southeast Asian countries — Singapore, Malaysia, the Philippines, Thailand, Vietnam, and Indonesia. We continue to explore opportunities to expand our business and healthcare offerings across Southeast Asia, which is our focus now.

Also Read: Doctor Anywhere acquires Thai startup Doctor Raksa to add 1M customers to the platform

We continuously look for talent across all areas of our business, including our tech, data science, product innovation roles and healthcare providers (doctors, nurses, pharmacists).

Last year, DA acquired Doctor Raksa in Thailand. How does this acquisition play out? You were looking to expand the medication delivery services to 38 provinces by the end of Q1 2022. Have you achieved this goal yet?

We’ve made good traction in Thailand, including achieving operational improvements and efficiency gains, expanding our suite of healthcare services, and seeing healthy user growth.

What are your exit plans? Is an IPO/SPAC on the agenda yet?

We intend to remain focused on growth and profitability in the near term and have no definitive exit plans.

How are the current macroeconomic headwinds affecting the healthcare industry as a whole?

The current macroeconomic headwinds, including the global shortage of skilled healthcare workers, continue to weigh heavily on the healthcare sector.

Yet, the emergence of COVID-19 and technological disruptions have led many to rely highly on digital tools and online platforms, increasing customer acquisition and personalised engagement opportunities.

What does the advent of Web3 and metaverse mean for the healthtech industry? Do you foresee the advancement of tech changing how we adopt telehealth services?

Technologies like Web3 and metaverse continue to excite and push the possibilities of industries and the world as we know it. As a collective, virtual shared space, such technologies have the potential to transform healthcare in areas such as clinical care and wellness, education and training, collaboration, monetisation, and patient engagement.

Against the backdrop of the healthcare challenges and the pressure of prevailing issues like chronic diseases, ageing populations, and the health workforce shortage, new technologies could breathe fresh life into healthcare services like telehealth and create a more engaging, holistic patient experience.”

Is the global health tech industry on a growth path post-pandemic? What are the regional and global trends in the industry? Where is the healthtech industry, especially the online consultation vertical, headed?

Healthcare and digitalisation are two sectors and trends growing strongly in general, and digital health is growing in tandem, if not stronger than traditional healthcare due to its scalability, with a continued growth trajectory post-pandemic.

Today, we see online healthcare being driven by three main themes:

1. Rural demand for healthcare access
2. Urban demand for efficiency and instant connectivity to doctors
3. Cross-border need for appropriate medical specialist care

While there is greater acceptance and uptake of telemedicine by consumers today, there is an opportunity for digital health solutions to give the space a new shine through more transparency, reliability, and value effectiveness.

Also Read: Doctor Anywhere raises US$4.1M to offer patients easy access to healthcare providers through video consultations

Far from losing its relevance, telemedicine remains a viable and increasingly important form of healthcare delivery (and access to care). Digital health has a good shot at tying up the region’s healthcare, giving scalable, instant access to personalised and value-for-quality healthcare.

We expect this to be sustained, and healthtech itself will need to constantly evolve to keep up with consumers’ needs and demands to provide a greater range of holistic services and offerings to support patients across every stage of health — from prevention to treatment, recovery, and wellness.

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Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

The post ‘Current macroeconomic headwinds weigh heavily on healthcare sector’: Doctor Anywhere CEO appeared first on e27.

As you enter new markets, you must localise to get traction. Global opportunities have become more apparent with the recent shifts in business, so speed and agility are more important than ever.

Yet most companies fail to address the complexities that go into successful localisation.

Why? International expansion is complex. Legacy-minded business leaders often don’t see localisation going much beyond language translation. They assume what works at home will translate to new markets. This leaves their businesses failing to achieve company-market fit in a new market.

However, in our research for our book Global Class, we discovered a new subset of “Global Class Companies” who run into the same problems but have adopted certain best practices. These Global Class companies leverage a set of tactics and best practices to build a business at global scale.

The Business Model Localisation Canvas

Global Class companies use an internationalised agile methodology to structure the localisation process and find the right model for a new market.

To further assist in this process, we have created the Business Model Localisation Canvas (BMLC), a framework that helps companies facilitate localisation discovery, market identification, and identify potential localisations for new markets.

Referencing the image, you can choose categories from the Business Model Canvas, created by Alex Osterwalder and Yves Pigneur, used by many startups as they navigated initial product-market fit, or you can design your own list of elements in the BMLC.

Also Read: The global fintech market: Getting a piece of the pie

The goal is to compile a comprehensive list of elements of your business and operating model and run them through the government regulation and culture filters to develop a new set of hypotheses for how your business will operate in the new market.

By nature, this will highlight the required localisation needed to find traction as well.

Market readiness

After determining that your company is well-positioned and resource-ready for international growth, the next step is to enter an information-gathering phase to figure out where to expand.

This involves a two-step market analysis process that results in a rounded evaluation of target countries. The two steps of the market analysis are:

• Conducted at HQ

• Conducted by travelling to the target country and conducting on-the-ground research (also known as “Localisation Discovery”)

The final aspect of the market readiness step is to establish a preliminary indication of pivots (“localisations”) to be made to your initial market product-market fit to get traction in the new market.

This step is important because if you don’t conduct a thorough market readiness assessment, you might focus on the wrong markets, lowering the return on investment and wasting time.

How should the results of the Localisation Discovery be utilised?

The post How Localisation Discovery is setting up the yardstick for successful international growth appeared first on e27.

Indonesian clean energy company Suryanesia has announced closing its US$2 million seed round of financing led by Intudo Ventures.

Several angel investors also participated, including executives from leading management consulting companies, private equity firms and sovereign wealth funds.

Also Read: This startup aims to make rooftop solar accessible to smaller households with zero upfront cost

The company plans to use the capital to grow its team to accelerate marketing efforts and project delivery. It will also expand into residential solar and independent power production (wind power, battery storage, etc.) in the future.

Founded in August 2021 by Rheza Adhihusada (CEO), Nikesh Shamdasani (Head of Engineering), and Grant Adsit (Head of Business Development), Suryanesia provides commercial and industrial clients access to renewable energy. With its solar-as-a-service solution, Suryanesia finances, installs, operates, and maintains solar power systems on its clients’ rooftops. The clean energy generated helps clients save on electricity bills and reduce their carbon footprint.

Its team performs rigorous structural analyses and provides strengthening recommendations to ensure client buildings are safe for solar panel installation.

Suryanesia claims it helps clients — mall owners and manufacturers in the FMCG, textile, pharma, plastics, industrial goods, and furniture sectors — save between US$20,000 and US$50,000 annually.

Also Read: Why ‘Indonesia-only’ Intudo Ventures believes SEA as one cohesive market is a fallacy

“Our mission is to empower consumers, businesses and governments to harness new technologies and solutions that solve climate change,” said CEO Adhihusada. “As the world’s 4th most populous country projected to be the 4th largest economy by 2050, Indonesia acts as a key battleground in the fight against climate change.”

“Over the next decade, Indonesia will be a driving force for decarbonization. Suryanesia’s solar-as-a-service offerings help commercial and industrial stakeholders reduce their carbon footprint while improving profitability,” Patrick Yip, Founding Partner, Intudo Ventures.

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Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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Coming out of the pandemic and into a war in Europe and now moving towards an oncoming recession, 2022 was no easy year. While the ecosystem and we at e27 were doubling our hustle to recover from the pandemic and move along our pivot decisions, a lot unfolded.

Here’s a little visual snapshot of how far along we came, what we did, who we partnered with and what we are proud of at the end of the day.

Facts and figures

Our social media and readership grew in absolute terms and vastly in engagement rates. We also doubled our article production and brought new community voices from the ecosystem to the platform. The connect requests soared, and we facilitated over 19000 startup-investor connections in 2022 alone.

Also Read: “Consolidation and explosion”: SEA startup investors reveal 2023 trends they are keeping close watch of

Community building

The community is at the heart of everything we do, and this year nearly all our initiatives were directed at serving them deeply. With the ever-expanding Contributor Programme, we also started a work-life balance series to feature our regular contributors and share their life lessons and career stories with others in the ecosystem.

Echelon– our flagship event was brought back with a new format, and the community enjoyed seeing each other in person after a long COVID-19-induced hiatus. And even virtually, we worked with over 100+ ecosystem partners to lead and run innovative projects.

Also Read:  ‘Focus on your north-star vision’: 30 startups speak of their learnings in 2022

Product improvements

As we constantly strive to make the e27 platform robust and comprehensive, this year was many a first. We expanded the connect programme and launched a new tool to submit fundraising news and a Pro Content plan for affordable access to exclusive content. And mainly, the new homepage reflects all the amazing initiatives we work so hard to bring for you. Do check them out and let us know what you think.

Partners in the ecosystem

Our portfolio of ecosystem partners is growing steadily, and we worked with a wide range of tech brands from the growth stage to corporates to government agencies.

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This article was co-produced by Mags Hidalgo.

The post A year in review: How e27 served the tech ecosystem in 2022 appeared first on e27.

The current economic uncertainty has cast a long shadow over companies’ business outlook for the year ahead, with economists revising their 2023 growth forecasts for the ASEAN region.

Amid a heightened emphasis to “do more with less”, agendas in the boardroom have shifted from growth to efficiency. Yet while 74 per cent of CEOs expect economic conditions to worsen in the short term, 83 per cent of CEOs express confidence in the resilience of their companies to withstand economic jolts. 

This confidence may have stemmed from their trust in their technology investments. Just like how automation and cloud technology helped them to pivot quickly and become more robust during the pandemic, they are applying the same lessons to this new phase of global uncertainty.

These times of change have afforded new opportunities for companies to transform their industry, and the investments they make now will determine their success now and into the future. 

As companies double down on their digital transformation journeys, here are some trends that we expect to see in 2023.

Digital transformation will remain at the heart of ASEAN’s growth

Maintaining a durable, resilient business that can drive success now is increasingly challenging with the economic headwinds we are facing.

Whilst we cannot predict everything that lies ahead in 2023, one thing is sure – digital transformation will remain at the heart of ASEAN’s growth. According to IDC, one in three companies in Southeast Asia will generate more than 15 per cent of their revenue from digital products and services, compared to one in six in 2020.

Also Read: How to start and scale an e-commerce business in 2023

We expect more businesses here to aspire towards becoming data-driven organisations, deploying more digital services to drive efficiency, profitability and competitive advantage.

Investment in automation will surge as companies aim to do more with less

Amidst rising economic uncertainty, enterprises will increasingly move beyond isolated use cases of automation to accelerate digital transformation, drive growth, and achieve cost savings to navigate the disruption better.

As an example, the benefits of automation are evident, with Salesforce’s suite of automation technologies saving organisations over 100 billion hours every month. Low- and no-code automation tools also allow organisations to drastically condense their digital transformation timelines by empowering employees from non-traditional tech roles to automate processes and create new services through drag-and-drop digital capabilities without prior coding knowledge.

In 2023, we expect to see more business technologists use such tools to save valuable time and circumvent bottlenecks. The ability for anyone to contribute towards digital transformation initiatives, regardless of background, provides a strong upside for businesses to remain agile in these changing times.

Companies will prioritise vendor consolidation and rethink their approach to efficiency

The average company uses nearly 1,000 applications to run its business and store customer data. This isn’t efficient, effective, or affordable. What’s worse is that it makes the work environment more complex when the goal of technology should be to simplify things.

In 2023 we can expect to see companies prioritising vendor consolidation and reducing the complexity of their technology stack to give a simple 360-degree view of each customer. They will also rethink what it means to be efficient at every level and department.

Companies must commit to continuous innovation to solve customers’ problems, ensure seamless service from anywhere, and adapt to customers’ changing priorities. This, in turn, will provide opportunities for success in the long term.

Personalisation will be the solution to success now

In this digital-first world, every business needs the capability to reach the right customer at the right time. This is becoming all the more difficult as the amount of data created, captured, replicated, and consumed each year is expected to double by 2026.

As companies race to increase revenue and drive efficiency across their business, personalisation will be the solution for success now.

With a seamless hyper-scale real-time data management platform, connecting, ingesting, and harmonising data from any source – physical and nonphysical, and across locations – engagements will enable companies to continuously adapt to changing customer information and needs in real-time.

Whether patient data for healthcare, telemetry data for manufacturing, or shopper data for retail, personalisation will be imperative to producing the most compelling customer experiences and accelerating time to value from data while reducing complexity across the business.

Companies will invest in total experience strategies

The pandemic has revealed the great disconnect between employers and employees. Organisations are under pressure to deliver growth and revenues amidst external headwinds while employees are craving flexibility, clear goals, purpose and connection.

For much of 2022, leaders have expressed concern over the rise of “quiet quitting” due to its negative effects on performance and productivity. However, the term’s popularity points towards broader issues of employee burnout. Digital tools focusing on communication and culture will continue to play a key role in driving productivity and long-term employee retention.

In 2023, organisations will combine customer and employee experience initiatives to increase revenue and retain scarce talent to deliver more agile and resilient business outcomes. With a focus on integration, leaders will seek to connect the systems and processes that support these experiences across the organisation.

Managers will be the greatest connectors between employees and the company

As we continue going through one of the biggest workplace experiments of the century – moving from physical offices to hybrid arrangements powered by digital headquarters – the manager’s role has fundamentally changed.

Also Read: The 5 pillars of digital transformation that meet business objectives efficiently

They are no longer responsible for driving results and productivity but also for supporting employees’ emotional and psychological well-being. With companies grappling with a new reality of work, cultivating great managers will be critical.

They will be the connectors within the organisation to ensure that the needs of employees are heard, so companies can continue to adapt policies per employees’ needs. When managers listen and make their employees feel heard, this brings out the best in employees.

Customers’ preference for sustainable options will drive business decisions

Over the last two years, new expectations have increased in importance to consumers – trust and impact. Salesforce research has found that 88 per cent of consumers now expect brands and retailers to state their values clearly. 64 per cent say they will stop doing business with a company if corporate values don’t align with their own.

This is especially true when it comes to the environment. With the growing impact of sustainability on purchase decisions, companies can no longer afford to see sustainability as just a reporting need. They will need to start making sustainability a core value in their organisation and integrate it into their product roadmap.

Over the coming year, they will also increasingly realise that data-driven insights and improved integration across supply chains will help deliver more efficient and sustainable ways of working. Through investing in digital tools to track emissions, companies will adapt quickly to drive change, supporting the global effort to become net zero.

Companies will invest their training for green and digital roles

As companies across Asia work with their local governments to double down on net zero targets, a severe sustainability talent crunch is emerging, in addition to digital skills.

Salesforce’s digital skills index found that while nearly half of all respondents view digital sustainability skills as important now and in the next five years, only 16 per cent say they have “advanced” digital skills for operating technology that promotes sustainable business activities like tracing, measuring, and analysing climate data within an organisation.

The silver lining for skills in these domains is that they enjoy high transferability. As businesses recalibrate themselves in a post-COVID-19 world, we expect more calls for talent to upskill themselves via various government or company-led initiatives.

An example of that for the Salesforce ecosystem would be our free learning platform, Trailhead. Increasingly, a formal college degree will not be needed to solve enterprise problems.

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Gree Energy, which aims to decarbonise food processors in developing countries by transforming their wastewater into biogas, has secured US$3.2M in a pre-Series A round of investment.

Earthcare Group, a Hong Kong-based single-family office focusing on climate change mitigation, led this round.

This deal comes about eight months after the clean energy firm bagged US$250,000 in funding from Water Unite Impact.

Established in 2013, Gree Energy empowers the food industry to cut methane emissions and treat industrial wastewater by implementing on-site biogas facilities. It makes biogas solutions financially viable by unlocking access to carbon credit markets, green finance, and renewable energy markets.

Also Read: ‘There’s a lack of urgency among companies in achieving net zero targets’: Unravel Carbon’s Grace Sai

Gree’s proof of concept, the Hamparan project already reduces over 30,000 CO2eq emissions annually and generates almost 10 GWh per year of clean and reliable energy for 19 villages in Lampung on Sumatra Island.

More than 1,250 food processors in Indonesia have yet to be equipped with adequate wastewater treatment solutions. This untapped potential represents an opportunity to avoid 50 million tons CO2eq emissions per annum and provide 40 TWh of clean energy.

In parallel, by 2030, Indonesia aims to increase the share of renewable electricity from 13.5 per cent in 2021 to 34 per cent and reduce carbon emissions by almost 32 per cent with its efforts (43.2 per cent with international assistance). Biogas is one of the key cornerstones for addressing this twin challenge.

“Gree’s vision to reduce pollution in the agriculture and food sector and to replace energy generated from fossil fuels is key to mitigating climate change. Gree’s business model is also highly replicable in most agricultural-based economies with growing energy demands, which is the case in large part of the Global South. The growth potential is tremendous,” said Andre Barlian, Co-Head of Investments at Earthcare Group.

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