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Language was never the problem: Inside SEA’s real AI adoption gap

GenAI Partner Kai Yong Kang

Ask most people what is holding back AI adoption in Southeast Asia, and the answer usually circles back to language. Bahasa Indonesia, Vietnamese, Thai and Malay are still treated as the great unsolved frontier for global models, the assumption being that once AI speaks the region fluently, enterprises will follow.

Kai Yong Kang, Partner at GenAI Fund, thinks that framing is out of date.
Global models, he argues, can already hold a conversation, translate, summarise and handle basic customer service across the region’s major languages. The real gap has moved elsewhere — into whether an enterprise can trust an AI system to run inside its business, securely and at scale.

Also Read: The AI revolution in emerging markets: Local models, global impact

“The gap is no longer simply whether AI can speak a Southeast Asian language,” he says. “It is whether an enterprise can trust it to execute a business process accurately, securely and at scale.”

That distinction sits at the heart of a conversation with Kang, whose firm has spent the past year running some of the region’s most active AI builder programmes, from a 3,000-strong buildathon with KFC Vietnam and Tasco, to a venture-building sprint with a toll-collection operator, to advisory work inside Vietnam’s National Assembly.

Where localisation quietly breaks down

Kang’s central argument is that most companies stop localising too early. They translate the interface and assume the job is done. Genuine localisation, he says, runs across three layers: language, culture, and operations, a layer which most companies skip. An AI system might understand exactly what a customer wants and still fail if it cannot pull the right information, apply company policy, or complete the action itself.

GenAI Fund got a close look at this problem through Agentic AI Build Week, a five-day buildathon it created that drew more than 3,000 registered AI builders producing over 400 solutions for enterprises including KFC Vietnam, Tasco and Guardian. A companion report the firm authored, The State of AI Builders in Southeast Asia 2026, drew on 2,719 approved builder registrations across 55 countries. Agentic systems made up roughly 18 per cent of project themes, followed by automation and workflows at 15 per cent, conversational AI at 10 per cent, and retrieval-augmented generation at 7 per cent.

The team that won KFC Vietnam’s F&B track, Twohearts, is Kang’s favourite illustration of the point. Long before the buildathon, the group had quietly been running a chunk of The Joi Factory’s delivery orders through Messenger and Zalo since 2020, giving them an intimate feel for how Vietnamese customers actually order and where a human needs to step in. They turned that muscle memory into an agentic ordering system that pulls live menu data, applies vouchers and loyalty points, confirms orders, pushes them to the point-of-sale system, and hands off anything complicated to a person.

“Teams with direct experience of a workflow often localise more effectively than teams approaching the problem as a purely technical or translation exercise,” Kang notes.

Who should be paying for language data, and who actually is

Southeast Asia’s language-data gap is often framed as a funding problem waiting for a government cheque. Kang’s view is messier: responsibility should be shared across governments, universities, technology companies and enterprises, because data alone was never going to be enough. What’s missing is less about corpora, more about repeatable mechanisms connecting datasets to real institutional problems.

Also Read: Featherless.ai wants to make AI model switching as easy as streaming Netflix

GenAI Fund’s engagement with Vietnam’s National Assembly is the case study he returns to. It began modestly, with an AI and Digital Parliament workshop in March 2025 where local AI startups demonstrated their tools to lawmakers. Within six months, that had turned into an actual deployment, with portfolio company Arcanic AI supplying the technology and telco Viettel backing the wider digital transformation.

By July 2026, a delegation led by Secretary General Lê Quang Mạnh was in Hong Kong studying AI governance and digital government at a programme GenAI Fund helped advise.

On the private-sector side, Kang points to Wash3000, a venture-building sprint GenAI Fund ran with VETC, part of Tasco Group and one of Vietnam’s largest electronic toll operators. Builders got access to live car-wash sites, mapping infrastructure from GoongIO, and VETC’s user base of more than four million people, proprietary context no public dataset could replicate.

The “wrapper” question, and why it misses the point

Southeast Asian founders building on foundation models are routinely dismissed as “just a wrapper.” Kang rejects the premise. Almost every modern software company sits on infrastructure someone else built — cloud, payments, maps — and using someone else’s model doesn’t make a product commercially thin by default. The GenAI Fund report backs this up: 81.7 per cent of participating builders use more than one AI platform, which tells Kang that model access itself has stopped being a moat. The value has migrated to the application layer above it.

Revve AI, a portfolio company building an AI customer-operations platform for contact centres across voice, email, Zalo and Facebook Messenger, is his working example of a defensible application layer. Its edge comes from omnichannel coverage of locally important platforms, deep integration with enterprise systems, a shared AI-and-human workspace for handoffs, and a no-code workflow builder with audit trails and version control.

Crucially, contact-centre managers can rewrite scripts and escalation rules themselves — the enterprise stays in the driver’s seat rather than depending on the vendor for every change. Vietnamese banks including VIB, VPBank and Sacombank are already running it.

“Enterprise customers do not pay for architectural purity; they pay for outcomes,” Kang says. “The real question is not whether a product is a wrapper, but what valuable layer it owns, and whether that value will remain as the underlying models continue to improve.”

If models stopped being the problem tomorrow

Kang doesn’t think foundation-model capability is where the fight will be won or lost much longer. Open-weight releases such as Moonshot AI’s Kimi K3 (a multimodal model with a one-million-token context window) are pushing capability once locked inside a handful of labs out into the open. Southeast Asian builders are already behaving accordingly: the GenAI Fund report found 27.5 per cent use at least one Chinese AI model, rising to roughly 39 per cent among those with three to five years of experience. They are picking models by task, not brand loyalty.

The real bottleneck, in his telling, is adoption — getting an enterprise to trust a system, integrate it properly, and rebuild a workflow around it. The report identified 661 builders already working inside large enterprises, even as 74.7 per cent of the broader community has fewer than two years of AI/ML experience. The talent is there; what’s missing is structured exposure to real problems.

Also Read: AI’s biggest bottleneck isn’t intelligence but fragmentation: i10X co-founder

GenAI Fund has built its business around plugging that gap in three ways: a matchmaking platform pairing over 3,000 AI startups with more than 150 enterprise use cases from companies including Coca-Cola and Shinhan Bank, which the firm says has helped drive over 500 proofs of concept; venture-building sprints like Wash3000 that hand builders real operating environments; and buildathons like Agentic AI Build Week that compress the distance between an enterprise problem and a working prototype into days.

For Kang, that’s the real competitive terrain going forward. “The next competitive advantage will not come from having access to the best model,” he says. “It will come from building the fastest and most reliable path from model capability to enterprise adoption.” In a region still being pitched language fluency as the finish line, that’s a considerably harder and more useful target to aim for.

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The case for hybrid microfinance: Combining AI with social accountability

Earlier this year I reviewed an AI-driven microfinance product being launched in Indonesia by a regional fintech. The model was elegant. It took transaction data from a payments app, layered in mobile usage patterns and a few social signals, and produced a credit score for each individual applicant within seconds. Approval rates were higher than the regional bank’s microfinance arm had ever managed. The cost per origination was lower than a single weekly group meeting. The default rate, in the first two cohorts, was respectable.

The product was being described internally as “microfinance scaled by AI.” It was, in any meaningful sense, not microfinance at all.

The subject of my master’s research, more than a decade ago, was risk management inside Grameen-style group lending in Indonesia. The thing I learned then, and that the AI microfinance conversation in 2026 keeps re-confirming, is this: the social mechanism inside group lending was not a delivery channel for credit. It was the credit. The current generation of AI-driven products is quietly removing that mechanism while keeping the label, what I have started thinking of as the solidarity break.

The model that worked

For roughly five decades, the microfinance model that scaled across Bangladesh, India, Indonesia, and the Philippines worked on a particular set of substitutions. There was no individual credit history, so the lender substituted group solidarity. There was no individual collateral worth seizing, so the lender substituted social pressure inside a peer group of five or six borrowers. There was little enforcement infrastructure, so the lender substituted weekly meetings, public repayment, and the implicit threat of group default.

These substitutions were not poetic. They produced repayment rates above 95 per cent in some of the lowest-income populations in the world, sustained for decades, in markets where conventional credit risk modelling would have rejected almost every applicant.

The discipline that made it work was cross-subsidisation inside the group. The strongest two or three members carried the weakest. The borrowers who could afford to repay early did, partly to maintain the group’s standing, partly because their access to the next loan depended on it.

Also Read: How business lending culture lost its way

What AI changed

Three things have happened in the past five years.

Individual data became dense enough. The behavioural data AI models now have access to, mobile usage, payments, geolocation, alternative income signals, is dense enough that lenders can underwrite individual borrowers in populations where individual credit data was previously sparse. The substitution group lending was designed for is no longer necessary in the same way.

Origination cost collapsed. The weekly meeting, the loan officer’s field visit, the group formation process, all expensive at scale. AI-driven origination is not. The unit economics improve dramatically. So does the temptation to abandon the slower model.

Pricing became personal. AI models price each borrower individually based on their risk profile. Inside a group lending model, every borrower paid the same rate. The strongest members effectively subsidised the weakest. AI-priced lending charges the weakest more, because their individual risk profile justifies it.

Where the math breaks down

The weakest members, exactly the customers microfinance was designed to serve, are now priced individually, at rates that reflect their individual risk without any cross-subsidy. The mathematics of risk-based pricing says they should pay more. The mathematics of social inclusion says they will not be able to. In the gap between those two, what used to be a microfinance product becomes a high-rate consumer loan to a marginal borrower, which is a different financial instrument with a different social function.

The discipline mechanism is also gone. Group lending’s repayment rates were never about underwriting. They were about the social architecture around the loan. An app-based individual loan has none of that architecture. Default behaviour, when it arrives, is not detected by a co-borrower noticing their groupmate is in trouble. It is detected by a model after the missed payment.

What is starting to work

A few institutions are quietly attempting hybrid models.

Group-formed, individually-scored. Some lenders preserve the group formation process, for credit education, mutual support, informal accountability, while still pricing individual members on their own risk profile. The group provides the social architecture. The individual scoring provides the precision.

Pricing floors and ceilings. A small number of institutions, including some sharia-aligned microfinance providers, deliberately compress the pricing range, refusing to price the weakest members above a threshold even when the model would justify it. The cost is absorbed into the institution’s margin.

Community-rated lending. A few cooperative-style platforms are experimenting with community-level credit risk pooling, where members of a defined community vouch for one another at scale, and the platform underwrites against the community signal rather than the individual.

Also Read: Bridging the financial gap: How digital lending is powering financial inclusion in Southeast Asia

What needs to be preserved

Three principles are worth defending.

Cross-subsidisation as design choice. If a product aims to serve the poor, pricing should be designed to subsidise across the borrower base, not to extract from the weakest. AI makes the extraction technically possible. It does not make it appropriate.

Social architecture around the loan. The mechanisms that produced 95 per cent repayment in some of the poorest markets were social, not statistical. Abandoning them in favour of pure algorithmic underwriting trades one risk model for another.

Honest naming. A product priced individually, with no group accountability, no cross-subsidy, and no inclusion floor is not microfinance. It may be a useful product. It is a different product. Calling it by the same name confuses the policy conversation and the regulatory framework.

The macro stakes

Microfinance in Indonesia, the Philippines, Vietnam, and across South and Southeast Asia has been a quiet success of the last four decades. It pulled tens of millions of households into formal credit, built a generation of community-based financial institutions, and produced one of the most replicable models in development finance.

What is replacing it now is not necessarily worse. But it is different. The institutions, regulators, and investors looking at the microfinance landscape in 2026 should be honest about what they are actually building. The label has not changed. The product underneath it largely has.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

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You built the brand, the internet gave someone else access to it

Imagine you are the founder.

You enter the Philippines with no inherited customer base, no branches and no familiar name. You start with a platform and a promise. Then you spend years doing the unglamorous work required to make both credible: securing the right approvals, building local partnerships, educating customers, answering difficult questions and delivering what you said you would deliver.

Slowly, the name begins to mean something. Customers recognise it. Partners take your call. Journalists understand where you fit. Your brand becomes a shortcut for trust in a market where people are understandably cautious about who handles their money.

Then an unrelated platform from the other side of the world begins advertising to the same audience under a similar consumer-facing identity.

Unfortunately, this scenario played out for a business we work with.

To the founder, it feels opportunistic. Someone else can apparently enter the market’s digital attention space without carrying the cost of the credibility you built. A few social-media ads can place two different entities in the same feeds, searches and app-store results.

Whether that confusion is intentional almost does not matter. The commercial and reputational risk exists either way.

The hard part comes after building the app

New financial institutions often describe their advantage in terms of technology: better architecture, faster onboarding, fewer legacy systems. Those things matter, but they are not what makes a customer place money with an unfamiliar institution.

Trust comes from accumulated proof. The institution turns up consistently. Its executives answer questions. Its partnerships work. Customers receive the product they were promised. Problems are handled visibly and responsibly. Over time, the market learns what the brand represents and why it belongs there.

That work is especially difficult in the Philippines because consumers do not experience financial services as neat regulatory categories. The Bangko Sentral ng Pilipinas’ Consumer Finance and Inclusion Survey found that half of Filipino adults owned a formal financial account. Bank-account ownership was 23 per cent, while e-money-account ownership was 36 per cent.

A customer can easily move between a bank, wallet, lending app, employer platform and e-commerce checkout without necessarily knowing which regulated entity sits behind each service. Incumbent banks have the advantage of familiarity. Wallets enjoy frequency of use and word of mouth referral. A new digital bank often begins with neither advantage.

The internet removes geography from brand competition

For decades, two companies with similar names could operate on opposite sides of the world without difficulty. Their customers, distribution channels and media environments rarely overlapped.

Today, with artificial intelligence propelling search, the internet has collapsed that protection. A company does not need local branches, or even meaningful local awareness, to buy access to an audience. Social platforms, search engines and app stores allow an overseas business to appear beside a locally established one almost immediately.

Also Read: Japan is moving into Southeast Asia faster than the West, and most brands haven’t noticed yet

Local incorporation, intellectual property and regulatory approval remain essential. But they do not determine what appears in a customer’s feed. The consumer sees a brand advertisement, not a corporate registry. They type a name, not a licence number.

This can make identity confusion an operating risk, not merely a branding irritation. A customer downloading an app, verifying an account or responding to a service message is making a security decision. When two unrelated services appear under similar identities, the burden of distinguishing them falls on the person with the least information at the most sensitive moment.

What can communications actually do?

Brand ownership belongs with legal and regulatory specialists. The job of communications is to reduce the space in which confusion can occur.

Make legitimacy visible

Do not assume customers understand the difference between a licensed bank, a wallet, a lender and a technology platform. Use the institution’s full regulated name consistently. Make its legal entity, official website, verified accounts, app publisher and regulatory and deposit-protection status easy to find and easy to repeat.

Today, more than ever, these details should not be buried in a footer. They are part of the brand and product’s trust architecture.

Own the verification journey

Communications teams should build content around the questions a cautious customer will ask and an AI might answer: Which app is official? Who operates it? Where can I verify that? How do I know it is a genuine message from the institution I trust? Publish clear answers on the website, help centre, emails to customers, partner channels and app-store pages.

Structure that information so search engines and AI assistants can retrieve it accurately. If machines increasingly mediate discovery, machine-readable identity is now part of reputation management.

Also Read: Your founder brand could add or subtract US$500K to US$1M before you walk into a room: Here’s how

Brief the ecosystem before the confusion spreads

Customers are not your only audience. Partners, customer-service teams, fraud specialists, journalists and creators should also know how to describe your company and how to direct people to official channels. A single identity sheet and an agreed response can prevent five departments from giving five different explanations.

Educate without advertising the other party

The founder’s instinct may be to name the other company and warn the market. Sometimes direct clarification becomes necessary. But a public fight can give an unfamiliar entrant attention, search relevance and an implied association with the established brand.

Start with neutral consumer guidance: how to identify the official institution and where to verify it. Monitor wrong-app complaints, search results, advertisements, customer questions and suspected misdirection. Decide in advance what evidence or level of harm would trigger a named public response.

If that threshold is crossed, lead with verifiable facts rather than conclusions about motive.

Do not let silence create the opening

A brand is not defended only during a collision. It is defended through continued presence. Founders often treat communications as something to switch on around funding rounds, launches or crises. But long quiet periods weaken the connection between the name and the meaning the company worked to establish.

The uncomfortable lesson is that a registered name and a credible platform are not enough. You must remain recognisable, verifiable and present.

The internet democratised access to markets. It also democratised access to other companies’ audiences. Communications cannot make that system fair. It can make it much harder for customers to take the wrong turn.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

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Why Southeast Asian agritech must build for acquisitions, not IPOs

Southeast Asia’s agritech problem is not a lack of ideas. Across Indonesia, Vietnam, the Philippines and Thailand, founders have spent the past decade building tools for farm finance, market access, input distribution, traceability, climate resilience and supply-chain efficiency. Many have proved that technology can work in pockets of rural Asia. Far fewer have shown that these models can produce the kind of exits venture capital needs.

That gap is becoming harder to ignore. According to insights from the “AgTech Investment in Emerging Markets 2025” report by AgBase, Briter, and Mercy Corps, emerging-market agritech is facing a liquidity challenge: capital has flowed into pilots and early-stage rounds, but meaningful exits remain scarce.

Also Read: Agritech investors are learning that infrastructure matters

For Southeast Asia, the implication is stark. If public listings are unlikely to be the main route to investor returns, founders and funders may need to treat mergers and acquisitions (M&As) as the default endgame.

This is not a retreat from ambition. It may be the more realistic way to build durable agritech companies in a region where agriculture is fragmented, infrastructure is uneven, and large conglomerates still control much of the physical value chain.

The venture model meets rural reality

The global funding reset after 2023 exposed a mismatch that had been building for years. During the boom, many agritech startups were encouraged to behave like software companies: grow fast, acquire users cheaply, expand across markets, and worry about profitability later. That approach may work for some consumer internet or enterprise software businesses. It sits less comfortably with agriculture.

In Southeast Asia, customer acquisition often does not happen through online ads or self-serve software sign-ups. It happens through field agents, cooperatives, village leaders, demo plots, credit officers, warehouse operators and traders. Trust is earned over planting seasons, not sales funnels. A farmer may adopt a new input, financing product or digital marketplace only after seeing proof that it improves yield, reduces risk, or raises income.

That makes agritech operationally heavy. Startups frequently need to build or coordinate logistics, storage, quality control, procurement, financing and advisory services before their digital layer can create value. The result is slower scaling, higher upfront costs and less predictable margins than many generalist venture investors are used to.

Indonesia shows what happens when this tension is ignored. The country attracted strong agritech interest before the funding correction, backed by its large farming population, fragmented supply chains and rising demand for food security. But as capital became more selective, companies built on subsidised growth and weak controls came under pressure. Some had to restructure; others struggled to prove that user growth translated into sustainable economics.

The lesson is not that Indonesian agritech is broken. It is that scale without discipline can destroy value. In agriculture, a million registered users with high churn is less compelling than a smaller, stickier network that improves farmer income, controls supply quality, and monetises through processing, trading, finance or retail margins.

Why IPOs are the wrong benchmark

In mature startup ecosystems, an initial public offering (IPO) can provide liquidity, brand recognition and a way for early investors to exit. But Southeast Asian agritech does not yet have the depth of public-market demand, profitability profile or repeatable exit history to make IPOs a dependable path.

Also Read: Agritech’s next business model may not charge the farmer

The report contrasts this with markets such as India, where exits are more multi-modal, supported by deeper domestic capital markets, secondaries and strategic acquisitions. Brazil, meanwhile, has developed a more sophisticated mix of corporate venture capital, rural debt and strategic M&A linked to its powerful agribusiness sector. Africa remains earlier, with more grant-heavy funding and consolidation often taking place between startups.

Southeast Asia sits in a different place. Strategic corporate buyers, such as food processors, plantation groups, input companies, retailers, commodity traders and conglomerates, are likely to be the most credible acquirers. That makes the exit runway narrower, but not necessarily weaker. It simply demands that startups build with those buyers in mind.

For founders, this changes the definition of success. A company does not need to become a standalone public-market giant to be valuable. It needs to solve a problem that a larger player cannot easily fix internally.

Building for the buyer

The most acquirable agritech companies in Southeast Asia are likely to be those that fit into existing commercial rails. Rather than trying to replace incumbents, they become the innovation layer incumbents need.

One obvious area is biological inputs, including biofertilisers, biostimulants and other alternatives that can improve soil health or reduce chemical dependency. These products require research, trials, farmer education and regulatory work. For a large agribusiness group facing pressure from export buyers to lower residues and improve sustainability, acquiring a proven biologicals startup may be faster than building the capability from scratch.

Another is farm management and traceability software. Standalone software-as-a-service, subscription software sold directly to farmers, has often struggled because farmers are reluctant to pay for tools that do not clearly raise income or reduce risk. But software that helps a processor or exporter track produce from farm to buyer can be strategically valuable. As global markets demand better proof of sustainability, food safety and supply-chain resilience, granular farm-level data becomes a licence to operate.

This is especially relevant for Southeast Asia, where smallholders remain central to crops such as rice, coffee, palm oil, fruit and aquaculture. Large buyers need visibility into these fragmented networks. Startups that already have farmer relationships, data systems and field operations can become attractive acquisition targets.

Capital must change too

If M&A is the more likely exit route, the funding model also needs adjustment. Pure equity financing pushes startups towards large valuation jumps and eventual liquidity events. That can distort behaviour in a sector where growth depends on crop cycles, physical infrastructure and farmer trust.

Also Read: Why Indonesia’s agritech winners will be phygital, not purely digital

A more mature capital stack would combine equity with debt, mezzanine financing, concessional capital and strategic investment. Development finance institutions and donors can help de-risk infrastructure or early models in harder markets. Specialised funds and corporate venture arms can then support growth where commercial demand is clearer. Traditional VCs should enter when the path to cash flow or acquisition is visible, not merely when the addressable market looks large on paper.

This sequencing matters because agriculture often requires “phygital” infrastructure: digital tools tied to physical networks. Cold chains, warehouses, collection centres and field teams are expensive, but they can also become defensible moats. A startup that controls quality, trust and last-mile relationships may be far more valuable to a corporate buyer than a digital-only platform with shallow engagement.

The report also points to cash-flow sustainability as an overlooked return pathway. If an agritech company can improve farmer income by 20 to 30 per cent, reduce churn and achieve repayment rates above 95 per cent in agri-finance, it may create room for dividends, structured buybacks or partial exits. These are less glamorous than unicorn stories, but they may be better suited to the sector.

A more realistic playbook

For Southeast Asian agritech, building for M&A means focusing less on vanity metrics and more on strategic usefulness. Startups should prove unit economics early, especially by capturing margins in processing, trading, finance or retail rather than relying only on farmer fees. They should bundle services — inputs, credit, advice and market access — because farmers rarely experience their problems in isolation.

They should also understand which corporate balance sheets might eventually value their capabilities. A traceability startup should know the compliance pressures facing exporters. A biologicals company should understand the procurement needs of plantations and food producers. A financing platform should know where banks, cooperatives or state-linked enterprises lack rural underwriting data.

The broader point is that Southeast Asian agritech cannot simply import the venture playbook used in software markets. Agriculture is slower, messier and more physical. But that does not make it less investable. It means the path to liquidity must match the structure of the industry.

The region’s food systems face real pressure from climate change, volatile prices and rising demand. Technology will have a role in making them more resilient. But for that innovation to survive, investors need exits and founders need capital that does not force them into unnatural growth.

Also Read: From Lagos to Jakarta: Why SEA agritech needs Africa’s “boots on the ground” playbook

The public markets may not open widely for Southeast Asian agritech anytime soon. The strategic buyers, however, are already there — in the mills, warehouses, plantations, ports and retail networks that move food through the region. The next generation of agritech winners may be those that build not for a speculative IPO, but for the moment those incumbents decide they cannot afford to operate without them.

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Compliance is what let the Philippines’ fintech market scale this fast

Every piece written about the Philippines’ digital finance boom follows the same shape: user numbers, wallet adoption, an IPO headline. Mynt, GCash’s parent, has filed for a potential 2026 Philippine IPO that would imply a valuation of roughly USD 8 billion at the upper end of the proposed price range. InstaPay’s monthly transaction volume went from 99.4 million in March 2024 to 693 million in March 2026, a near sevenfold increase in two years. In BSP’s 2024 measurement, digital payments represented 59 per cent of monthly retail payments by value, compared with 20 per cent in 2018.

Read enough of this coverage and you’d think the Philippines got here by moving fast and asking forgiveness later. It didn’t. The regulatory plumbing went in early, well before the growth curve needed it.

Having worked across compliance vendors and the fintechs they serve, I’ve seen the same pattern on repeat. A platform pitches its growth story around user acquisition and product velocity. Compliance runs quietly in parallel, funded once the growth numbers justify the headcount. The platforms that scale without a regulator forcing a pause inverted that order. They built the monitoring and reporting infrastructure before they needed it, not after a deadline made it urgent.

BSP hasn’t been a passive bystander to any of this. In May, it directed BSP-supervised institutions to strengthen AML and counter-terrorism financing controls across merchant payments, aggregators, QR transactions, onboarding, and ongoing monitoring, making clear that banks retain primary responsibility for these risks even when aggregators perform onboarding or monitoring functions. Circular 950 has long required risk-based AML/CFT monitoring, testing, and reporting. The more recent directive puts sharper practical emphasis on whether those controls actually work across payment activity, not just whether they’re documented on paper. Failure to file required suspicious transaction reports can trigger AMLA and supervisory consequences.

Also Read: The Philippines does not need to build AI to have an AI advantage

None of that reads as anti-growth. BSP lifted its moratorium on digital bank licences and raised the cap to ten in January 2025. MariBank became the seventh licensed digital bank in July 2026. Revolut has been discussed as a possible applicant for one of the remaining slots, though that has not been formally confirmed by BSP or the company. A regulator trying to slow the market down doesn’t open more doors while sharpening the rules at the one it already had.

There’s a structural reason this works, and it’s easy to miss because it isn’t in the headlines. The Philippines established interoperable national payment rails, InstaPay and PESONet, under BSP’s National Retail Payment System framework, with QR Ph as the national QR standard. Wallets such as GCash and Maya compete on product and features while also connecting to those shared rails rather than each running a closed loop. Shared standards can make cross-provider monitoring and reconciliation easier, provided institutions actually exchange and use the relevant data. Building the rails was the easy part. Getting institutions to actually share and act on that data is where most compliance teams are still stuck.

The financial inclusion picture is more complicated than the payments headlines suggest. BSP’s own survey work has put formal account ownership at 56 per cent in 2021 and 50 per cent in its 2025 Consumer Finance and Inclusion Survey, a reminder that account ownership doesn’t move in a straight line even as transaction volumes climb. Reaching underserved and rural populations through digital channels can create heightened onboarding and monitoring challenges, particularly where identity, agent, device, and transaction data are limited. Institutions that under-invest in compliance at that end of the market don’t get flagged in a press release. They get flagged later, in an enforcement action.

Also Read: The Philippines doesn’t need more fintech apps; needs rails

Sumsub’s internal data show that 76 per cent of fraud happens after onboarding, not during it. KYC alone isn’t enough. Risk continues well past the point most institutions stop watching. The platforms actually built to scale past this year’s headlines are the ones treating monitoring, not verification, as the product.

It’s easy to look at Indonesia and Vietnam fintechs eyeing this trajectory and see them studying GCash’s growth curve while missing the compliance infrastructure that made it sustainable. Compliance capability is what keeps the regulator from stepping in before you’ve had the chance to scale.

For foreign fintechs and investors watching the Philippines as a template rather than a footnote, the practical takeaway is sequencing, not spend. The compliance build doesn’t need a bigger budget than the growth build. It needs to start at the same time. Any new entrant into a market with ten digital bank operators and a regulator that has just clarified responsibility for AML and counter-financing controls involving payment aggregators is a useful test case to watch. Whether it treats compliance infrastructure as a launch requirement or a post-launch clean-up will say more about its Philippines strategy than any user acquisition target it publishes.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsAppInstagramFacebookX, and LinkedIn to stay connected.

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Will BlackRock continue buying US$200M daily to push Bitcoin past the US$83,000 resistance wall?

The global digital asset landscape currently exhibits notable strength, with total cryptocurrency valuation climbing 1.38 per cent to US$2.7T in a single 24-hour period. This substantial expansion aligns closely with traditional equities, as the broader sector shows a 68 per cent correlation with the S&P 500. Investors clearly interpret these decentralised networks as high-beta risk instruments rather than isolated speculative vehicles. Such tight alignment indicates that macroeconomic liquidity and shifting monetary policy expectations primarily dictate current trajectories. Participants eagerly allocate funds to riskier classes while anticipating favourable financial conditions. This environment creates favourable conditions for sustained upward momentum across the ecosystem.

My analysis suggests that this structural shift reflects a maturing environment where large wealth managers dictate the prevailing trend rather than fleeting retail sentiment. This deep integration with traditional finance validates the long term viability of these networks as a permanent fixture in modern portfolio construction. Institutional allocators now view digital assets as essential diversification tools that capture asymmetric upside during fiat debasement.

Bitcoin leads the sector rally, advancing 1.76 per cent to reach a new trading value of US$80,235.47. The primary catalyst behind this specific appreciation involves relentless accumulation through United States spot exchange-traded funds. These financial products recorded their eighth consecutive day of net inflows, which aggregated US$232.12M on August 27. BlackRock significantly amplified this buying pressure when its iShares Bitcoin Trust executed a US$200.76M purchase on the same day. This specific acquisition signals strong conviction and provides a steady bid for the underlying asset.

Exchange-traded fund reserves have subsequently expanded by US$22B since the middle of August. Large deployments prove that cash-funded rallies currently dominate the market. Such tangible buying provides a much more durable foundation for appreciation than leverage-fuelled speculative spikes. When major asset managers commit this level of funds, they effectively establish a firm floor that limits severe downside volatility during routine corrections. This persistent accumulation pattern demonstrates that traditional finance giants view current price levels as highly attractive entry points for long-term strategic positioning.

Also Read: Who really moves Bitcoin now: nine straight days of Fidelity buying exposes the new power structure

Derivatives platforms significantly accelerated this spot-driven upward trajectory through a rapid liquidation sequence. Trading venues wiped out US$100.04M worth of Bitcoin positions over a single 24-hour period. Short sellers absorbed the majority of the financial impact, as US$67.73M in bearish bets were forced to close. This specific short liquidation volume represents a staggering 168.86 per cent surge from the previous trading session. Overall wiped-out volume also reflects an 85 per cent increase compared to prior daily metrics. These forced buybacks created a powerful feedback loop that pushed valuations even higher. The premier digital asset now faces immediate technical hurdles as it approaches the 50-week moving average situated near US$81,085.

A formidable supply wall also exists between US$81,000 and US$86,000. The asset must hold firmly above the US$80,000 psychological threshold to successfully test the US$83,000 resistance zone. A failure to maintain this crucial support level risks a severe pullback toward the 200-day exponential moving average near US$76,000 following a break below US$78,200. Traders must recognise that overcoming this specific supply barrier requires immense spot volume to absorb the existing sell orders resting at those elevated tiers. Market makers will monitor order book depth to gauge whether buyers possess sufficient capital to clear this overhead resistance.

Ethereum is up 0.97 per cent, reaching a current valuation of US$2,513.71. This specific action perfectly mirrors the overarching trend, in which the total ecosystem valuation advanced 1.85 per cent and the leading asset gained 1.95 per cent. The smart contract network currently functions primarily as a high-beta proxy for general sector strength rather than an independent store of value. The CryptoMarket Fear and Greed Index currently reads 82, which officially indicates extreme greed among participants. This elevated sentiment confirms that bullish expectations permeate the entire ecosystem.

Ethereum faces immediate hurdles near the US$2,600 level after struggling to breach it in recent weeks. Maintaining a position above the US$2,500 support zone remains absolutely crucial for preserving the short-term bullish structure. A breakdown below US$2,450 would inevitably trigger a correlated retracement toward the US$2,400 mark. The network lacks a unique internal catalyst at this precise moment, which leaves its immediate destiny entirely bound to the broader trajectory. Network upgrades and scaling solutions must eventually materialise to decouple its performance from pure beta momentum and establish independent fundamental value. Developers must deliver tangible improvements to transaction throughput to justify higher independent valuations.

Also Read: Bitcoin touched US$81,000: Was that a rally or a forced repricing?

The broader ecosystem experiences significant rotation as regulated access expands rapidly across multiple platforms. Charles Schwab recently expanded its massive US$13T wealth management platform to include direct trading in Solana and Avalanche, alongside Chainlink. This strategic expansion increases regulated access for traditional finance clients seeking exposure to alternative networks. BlackRock also demonstrated immense confidence in the broader ecosystem, as its Ethereum-specific exchange-traded fund attracted US$889.8M in net purchases over eight consecutive trading days ending August 27.

This sustained demand fuels selective momentum across various alternative tokens despite the Altcoin Season Index dropping 2.7 per cent to settle at 36. Bitcoin dominance currently stands at 59.7 per cent, indicating that funds still heavily favour the premier digital asset. Specific alternative tokens demonstrate remarkable independent strength as Solana surges 8.6 per cent and VeChain climbs 11.27 per cent within the same day. These selective gains prove that smart money actively identifies specific utility-driven protocols while ignoring purely speculative projects. Institutional gatekeepers now filter the landscape to offer clients exposure to networks with verifiable utility and robust developer activity. Wealth advisors increasingly recommend these specific altcoins to clients seeking enhanced portfolio returns beyond standard allocations.

Participants now await several crucial macroeconomic triggers that will dictate the next major directional move. Federal Reserve Chair Kevin Warsh will deliver his Jackson Hole keynote address on August 29. Investors will scrutinise his phrasing for dovish indications that might support a decisive break above the US$83,000 resistance tier. Unexpected hawkish commentary risks shattering the current bullish structure and triggering widespread profit-taking.

The financial community will also monitor the Bank of Japan’s September 18 rate decision for potential volatility spillovers. The current rally rests on a sound foundation built upon tangible buying and expanding regulated access. Technical indicators suggest that the sector is showing a slight extension in the short term. A period of consolidation near current elevated valuations appears highly probable before the next major trend continuation occurs. Sustaining daily exchange-traded fund inflows above US$200M will provide the necessary fuel to overcome supply barriers.

My final take is that the structural uptrend remains fully intact, provided that conviction does not waver during these critical announcements. Observers must remain vigilant as liquidity conditions can shift rapidly when central banks adjust future interest rates. Prudent risk management protocols will protect capital during these unpredictable macroeconomic transitions.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsAppInstagramFacebookX, and LinkedIn to stay connected.

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The deepfake threat and beyond: 3 unconventional security crises every founder-led brand must prepare for

My journey began in engineering and corporate leadership, but a deep inner emptiness led me to seek God’s guidance, ultimately discovering an unexpected calling in the healing power of plants and holistic medicine. With only faith, perseverance, and S$10,000 in savings, I left a secure career to pioneer practitioner-grade Western herbal medicine in Singapore, overcoming countless challenges without external funding. Looking back over 27 years, every obstacle has become a lesson in resilience, proving that when you follow your true calling with courage and trust, purpose will always triumph over adversity.

So when you say 27 years ago… well, it has been quite a ride! My practice in phytotherapy (Western herbal medicine) and my product brand have survived all sorts of attempted attacks, including trying to mitigate customs requirements, then again through a manufactured “compliance” complaint, and just recently through AI. Each time taught us invaluable lessons around operational resilience, and the last one? Well, let’s talk about that…

Lesson one: Mitigate single points of failure in the supply chain

Early in the journey, a large portion of my working capital was tied up in premium organic herbal raw materials sourced from a single region. Without warning, a sudden shift in local botanical import regulations regarding some Western herbs such as Ginkgo biloba leaf triggered an immediate blockade. The entire shipment was seized and physically destroyed at the border.

As a lean, self-funded operation, I had no legal department or capital reserves to fight a protracted customs dispute. The loss had to be absorbed completely.

The lesson

Relying on a single supplier can work well, until something goes wrong. When that supplier is disrupted, the entire business can grind to a halt.

A venture-backed startup may have enough funding to absorb the losses or quickly find alternatives. A self-funded business doesn’t have that luxury.

That’s why building a resilient supply chain is essential. Instead of depending on one source or one country, develop relationships with multiple suppliers across different regions from the very beginning. It may seem more costly or less efficient at first, but it provides valuable protection when unexpected events occur.

In my business, the most efficient system is not always the one that survives a crisis. Long-term success comes from building a supply chain that can withstand disruptions, not just one that performs well when everything is running smoothly.

In addition, my personal expertise in herbal medicine helps me a lot. Not being able to import certain ingredients is not a hindrance. I could use alternative herbs that are allowed to be imported, or a combination of herbs, to get the same clinical result.

Also Read: Where AI money is made, and where SEA founders should actually compete

Lesson two: Document everything to shield against weaponised compliance

As the brand grew, a competitor harvested historical data fragments from our digital client inquiries and support conversations to construct a malicious, fabricated compliance report. This triggered a surprise regulatory audit. I spent four consecutive hours under intense interrogation by enforcement officers who systematically inspected every single formulation record, data log, and clinical process in my facility.

While I was completely cleared, the investigators later noted it was a clear case of professional jealousy playing out through the regulatory system; the operational toll was severe. The psychological strain of defending my professional reputation led to a period of severe depression. Fortunately, I could depend on my herbs and a spiritual life to support my recovery, and I took the courage to move ahead, forgive others, and rebuild my practice.

The lesson

The entrepreneur needs to have clarity of mind, be very grounded and know that what he is doing is in accordance with professional ethics. The lesson is to trust that what I am doing is ethical and do no harm to others, especially my clients.

The entrepreneur needs to build resilience in body and soul to ride all such problems and stay steadfast in his or her mission. Therefore, building bodily health, clarity of mind, and a sense of higher purpose are paramount to riding all problems in business.

The entrepreneur also needs to learn how to let go of negative entities, forgive, and have the will to move forward. In order to do so, he or she needs to have a solid sense of a higher purpose. What exactly is my business objective? Just to earn more money or to serve my patients and clients.

Lesson three: Protect your brand from deepfake and AI scams

The latest threat was unlike anything we had faced before. Instead of attacking our supply chain or trying to bypass regulatory systems, the attackers targeted our customers directly.

An international scam network downloaded publicly available videos of me from TikTok and used them to train an AI model that convincingly replicated my voice and appearance. They then created deepfake videos and shared them across social media to promote unauthorised and potentially unsafe diabetes treatments, falsely claiming that I endorsed them.

Also Read: Your founder brand could add or subtract US$500K to US$1M before you walk into a room: Here’s how

Almost overnight, my focus shifted from running the business to managing a full-scale crisis. I had to identify fraudulent accounts, work with social media platforms to remove the fake content, reassure concerned customers, and protect the reputation that had taken decades to build.

This experience showed me that in today’s AI era, protecting a business means safeguarding not only your products but also your identity, your reputation, and the trust of your customers.

The lesson

Generative technology and voice-cloning tools are moving faster than platform content moderation algorithms or legal frameworks can adapt. Brand protection is no longer a passive legal box to check; it is an active, daily cyber-hygiene workflow. If you are a founder building a brand around proprietary expertise, you must proactively establish a clear, verified, out-of-band communication channel for your community to authenticate your true identity. If you haven’t built that verification layer yet, assume an adversarial actor is already testing how easily they can spoof your system.

The ultimate takeaway

When you build a business around your personal expertise, your biggest asset is your name and your face. But that also means you are the target.

Operational crises aren’t just about supply chain delays or server crashes anymore. In an era where data can be weaponised and voices can be cloned, protecting your brand means protecting your identity.

The clear takeaway for any founder is a reminder to link business security directly with personal security. Safeguarding data, reputation, and digital likeness stands as the very foundation that keeps a business upright.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. You can also share your perspective by submitting an article, video, podcast, or infographic.

The views expressed in this article are those of the author and do not necessarily reflect the official policy or position of e27.

Join us on WhatsAppInstagramFacebookX, and LinkedIn to stay connected.

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Ajaib raises US$270M in Indonesia’s biggest tech funding round since 2022

Ajaib co-founders Anderson Sumarli and Yada Piyajomkwan

Ajaib began with a simple bet: that young Indonesians would start investing if opening a brokerage account felt as easy as downloading an app.

Seven years later, that bet has turned into one of Indonesia’s largest consumer fintech platforms, spanning local equities, US stocks, crypto, payments, savings and stablecoin infrastructure. Now, the Jakarta-based company has secured fresh firepower from one of Japan’s most active financial groups.

Also Read: Fintech funding in Singapore drops to US$499M as dealmaking becomes more selective

Ajaib announced today that it has closed US$270 million in equity financing from SBI Holdings, the Tokyo-listed financial services group. The company said the Series C round was significantly oversubscribed and priced at a premium to its 2021 unicorn valuation. It also described the deal as the largest amount raised by an Indonesian technology company in more than four years.

The new financing brings Ajaib’s total funding raised to more than US$500 million. Its earlier rounds were led by DST Global and Ribbit Capital, backers whose portfolios include companies such as Stripe, Robinhood, Coinbase and Revolut. These include a US$153 million in Series B round, which was announced in October 2021.

For Indonesia’s startup ecosystem, where late-stage funding has been harder to secure since the 2021 peak, the deal is notable not only for its size but also for its source. SBI is not coming in as a passive financial investor. It is investing as a strategic partner, bringing experience across brokerage, digital banking, crypto and digital asset infrastructure.

From first-time investors to multi-asset users

Founded by Stanford MBA classmates Anderson Sumarli and Yada Piyajomkwan, Ajaib launched in 2019 with a retail stock trading product that allowed users to open an account by phone in minutes and without a minimum deposit.

That model hit a nerve in Indonesia, where capital market participation has historically been low despite the country’s scale. Indonesia is the world’s fourth most populous nation, with a young demographic profile and a median age of about 30. For fintech companies, that combination presents an obvious opportunity: millions of people are earning, saving and transacting digitally, but many have not yet bought their first stock, mutual fund or bond.

“Our first customers were college students buying one share at a time,” said Anderson Sumarli, Ajaib’s co-founder and CEO. “Those same customers now hold global stocks, crypto and stablecoins with us. We followed our customers, and our young customers were moving faster than the industry.”

That line captures the company’s broader evolution. Ajaib added crypto trading in 2022, and says its exchange has grown into one of the largest in Indonesia. It later introduced US stocks, allowing Indonesians to buy from as little as one dollar, alongside payments and savings services. The company also says it has built stablecoin infrastructure that now ranks among the country’s largest.

Most of its customers now use multiple products, according to Ajaib. That matters because consumer fintechs across Southeast Asia have been trying to move beyond single-use apps. Brokerage, crypto, lending, payments and savings each have different economics, regulatory requirements and user behaviour. But when combined well, they can create a financial services relationship that is harder to replace.

Why SBI’s involvement matters

SBI’s participation gives the round a different complexion from the growth funding that flooded Southeast Asia during the zero-interest-rate years. The Japanese group has spent the past decade building and investing in digital asset businesses globally, while maintaining deep roots in traditional financial services.

Also Read: GoTo’s first profit signals a fintech-driven future

“In this era of tokenisation, the importance of global infrastructure for digital assets is greater than ever,” said Yoshitaka Kitao, Founder, Chairman and President of SBI Holdings. “As a platform that handles traditional financial products together with digital assets, the Ajaib Group is a perfect match for SBI Group’s vision.”

The word “tokenisation” can sound abstract, but the idea is straightforward. Financial assets such as stocks, bonds, gold or funds can be represented digitally on blockchain-based systems, making them easier to divide, transfer or settle. Stablecoins — crypto tokens designed to track the value of currencies such as the US dollar — are increasingly seen by some financial institutions as a settlement layer for digital markets.

For a company like Ajaib, the strategic argument is that the boundary between conventional investing and digital assets may become less clear over time. A user who starts by buying an Indonesian stock may later buy fractional US shares, crypto assets or tokenised financial products. The winners will likely be platforms that can combine trust, compliance, liquidity and ease of use.

“Financial assets, media, compute — over the next decade a lot of it becomes digital tokens, and stablecoins become how it all settles,” Sumarli said. “Every generation ends up with a financial brand it grows up with. We intend to be that brand for this generation, in Indonesia and beyond.”

A crowded but expanding market

Ajaib is not building in a quiet corner of fintech. In Indonesia, it competes with investment and wealth platforms such as Stockbit and Bibit, multi-asset apps such as Pluang, and digital asset exchanges including Pintu, Tokocrypto and Indodax. Globally, its closest reference points include Robinhood, Coinbase, eToro and Revolut, each of which has tried to turn younger retail users into long-term financial customers.

The difference is that Indonesia remains a market where local regulation, payment rails, trust and education matter deeply. A US-style brokerage app cannot simply be copied and pasted into Jakarta, Bandung or Surabaya. New investors need low barriers to entry, but they also need confidence that products are licensed, understandable and suitable. That is particularly important in crypto, where retail enthusiasm in Southeast Asia has often run ahead of consumer protection.

Ajaib’s pitch is that it sits on both sides of the market: a regulated stock brokerage and a regulated digital asset exchange under one brand. If digital finance does converge, that dual position could become valuable. It could also bring heavier scrutiny, especially as regulators across Asia pay closer attention to stablecoins, retail crypto access and cross-border assets.

Southeast Asia’s late-stage test

The round arrives at a time when Southeast Asian startups are being judged more harshly on revenue quality, compliance and paths to profitability. The exuberant funding cycles of 2020 and 2021 created many unicorns, but the subsequent correction forced founders to cut burn, delay listings and prove that large user bases could translate into durable businesses.

Against that backdrop, a US$270 million up round for an Indonesian fintech will be read closely by the market. It suggests that strategic capital is still available for companies with scale, regulatory positioning and a clear role in the region’s financial infrastructure.

Also Read: Ajaib bags US$65M Series A from Silicon Valley VC firm

Ajaib said it will use the new capital to expand its businesses and hire in Indonesia and across the region. The regional element is important. Southeast Asia’s financial markets remain fragmented, but its young, mobile-first users increasingly behave in similar ways: they want low-cost access, global assets, instant settlement and products that fit inside daily digital habits.

The challenge for Ajaib will be turning breadth into depth. Offering stocks, crypto, payments, savings and stablecoins is one thing; making them work together safely and profitably is another. But with SBI now on board, Ajaib has gained not just capital, but a partner with a long-term view of where financial markets may be heading.

For Indonesia’s new generation of investors, the app that once helped them buy a single share is now trying to become their financial operating system.

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fileAI expands in Japan with new backing from SMBC and Singtel Innov8

Enterprise AI has spent the past two years trying to escape the demo room. For banks, insurers, manufacturers and telecom operators, the hard part is not producing a clever chatbot, but getting artificial intelligence to work reliably inside old, messy and highly regulated systems.

Singapore-based fileAI is building for that less glamorous, but more valuable, part of the market. The company has secured investment from SMBC Asia Rising Fund, the corporate venture capital fund linked to Japan’s Sumitomo Mitsui Banking Corporation, and Singtel Innov8, the venture arm of Singtel Group.

The size and terms of the investment were not disclosed.

Also Read: fileAI secures strategic investment from JR East Group’s venture arm to expand in Japan

The funding will support fileAI’s expansion in Japan, where large enterprises are under pressure to digitise legacy processes without compromising governance, auditability or compliance. It will also go towards strengthening the company’s financial services capabilities and the rollout of fileScout, its new product for mapping and using unstructured enterprise data.

Unstructured data refers to information that does not sit neatly inside databases, such as contracts, PDFs, scanned forms, emails, invoices, policy documents, onboarding files and other formats that still carry much of an organisation’s operational knowledge. For companies in sectors such as banking, insurance, logistics and healthcare, these files are often where bottlenecks begin.

fileAI’s core product, fileForge, uses AI to capture, validate, match and reconcile data from such documents, before turning it into structured, audit-ready records that can be fed into enterprise systems.

“AI will become an operating layer for every major enterprise, but that future cannot be built on fragmented data, unreliable outputs or endlessly expanding computing costs,” said Christian Schneider, CEO of fileAI. He said the company’s third-generation processing pipeline and fileScout are designed to help organisations convert complex unstructured data into “trusted intelligence and production-grade workflows”.

Japan becomes a strategic test bed

The investment follows fileAI’s June 2026 partnership with JRE Ventures, the corporate venture capital arm supporting the JR East Group. That collaboration laid the groundwork for fileAI’s Japan presence and focused on applying governed AI agents to legacy contracts and operational documents.

Japan is a logical market for this kind of enterprise AI. The country has some of the world’s largest banks, insurers, industrial groups and transport operators, many of which still manage heavy volumes of paperwork and semi-digital processes. At the same time, an ageing workforce and chronic labour shortages have made automation more urgent.

For Southeast Asian startups, Japan has long been an attractive but difficult market. Buyers tend to be demanding, sales cycles can be long, and trust matters deeply. Corporate venture investors can therefore play a larger role than simply providing capital. In fileAI’s case, SMBC Asia Rising Fund offers access to banking and regulated enterprise networks, while Singtel Innov8 brings links to telecoms, infrastructure and enterprise customers across Asia, Australia and Africa.

fileAI plans to build a local Japan team across sales, engineering and customer success. That is important because enterprise AI deployment is rarely a plug-and-play exercise. Companies need local support to adapt workflows, integrate with internal systems, and ensure AI outputs can be checked, explained and audited.

This is also where fileAI is trying to position itself: not as a general AI tool, but as an infrastructure layer for companies that need AI to behave predictably inside mission-critical work.

From AI pilots to production workflows

Across Southeast Asia, many large organisations have already moved past the question of whether to experiment with AI. The bigger question now is how to put it into production without creating new risks.

Generative AI models can extract, summarise and classify information, but enterprises often need more than a plausible answer. They need traceability: where the data came from, whether it was validated, who approved it, and how it changed downstream systems. In financial services, a mistake in customer onboarding, covenant extraction, regulatory reporting or reconciliation can create compliance exposure.

fileAI says its platform is built around data capture, preparation, governance and orchestration. In simple terms, that means it is trying to turn messy files into clean business records, while leaving an audit trail.

Also Read: fileAI’s US$14M Series A fuels expansion of AI-driven document automation

The launch of fileScout fits into this broader shift. According to the company, the product maps unstructured enterprise data and helps reduce token costs. Tokens are the small units of text processed by AI models; the more tokens a system has to read and analyse, the higher the computing cost tends to be. For enterprises with millions of documents, reducing that load can matter commercially.

This is especially relevant in Asia, where many firms are eager to adopt AI but remain cost-sensitive. A bank, insurer or logistics group may have decades of documents in different formats, languages and systems. Feeding all of that into large AI models without a disciplined data layer can quickly become expensive and difficult to govern.

A crowded global field

fileAI is not alone in chasing this market. Its rivals include automation and intelligent document processing companies such as UiPath, Automation Anywhere, ABBYY, Hyperscience and Rossum, as well as cloud-based document AI services from Microsoft, Google and Amazon Web Services. Large consulting firms and systems integrators also build bespoke automation layers for banks and other enterprises.

Where fileAI will need to differentiate is in deployment depth, governance and regional fit. Global platforms have scale and distribution, but Asian enterprises often require localisation across languages, document formats, compliance expectations and legacy systems. That gives regional players an opening, particularly if they can prove reliability in heavily regulated sectors.

fileAI says it has processed more than 1 billion files across finance, insurance, supply chain, healthcare and core business operations. Its customers include MS&AD, Toshiba, PwC, KPMG, Nippon Paint and Keppel.

For the company, the next stage is about converting that operational track record into a broader regional and global push. Japan appears to be a key part of that plan, both as a major enterprise market and as a proving ground for AI in complex environments.

Boon Ping Chua, Managing Director of Singtel Innov8, said enterprises increasingly need to turn “complex, unstructured information into clean, structured data that enterprises can trust and use at scale”.

Mayoran Rajendra, Managing Director of the AI Transformation Department at SMBC, said the bank sees demand for solutions that unlock value from large volumes of documents and unstructured data, adding that fileAI’s capabilities could support “data accessibility, operational efficiency, and decision-making” in the AI era.

Also Read: Japan is moving into Southeast Asia faster than the West, and most brands haven’t noticed yet

The investment also reflects a broader pattern in Southeast Asia’s AI ecosystem. Instead of competing directly with foundation model giants, more regional startups are building application and workflow layers around enterprise pain points. The bet is that the next wave of AI value will not come from flashy consumer tools, but from fixing the hidden plumbing of business operations.

For fileAI, that plumbing starts with the files most companies already have — and the expensive, manual work still required to make sense of them.

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Ecosystem Roundup: SBI leads US$270M round in Indonesia’s largest tech deal in years

Ajaib co-founders

Ajaib has closed US$270 million in equity financing from Japan’s SBI Holdings, a Series C the Jakarta-based fintech says was significantly oversubscribed and priced above its 2021 unicorn valuation, the largest sum raised by an Indonesian tech company in over four years.

The round brings Ajaib’s total funding past US$500 million, with earlier backers including DST Global and Ribbit Capital, following an earlier US$65M Series A from the same investor group.

Founded in 2019 by Stanford MBA classmates Anderson Sumarli and Yada Piyajomkwan, Ajaib began as a simple stock-trading app for first-time investors and has since expanded into crypto, US equities, payments, savings and stablecoin infrastructure. SBI isn’t coming in as a passive investor — it’s a strategic partner bringing brokerage, digital banking and digital-asset expertise, with chairman Yoshitaka Kitao framing the deal around tokenisation and the convergence of traditional and digital finance.

The raise lands at a moment when Singapore’s fintech funding has fallen sharply and late-stage capital across Southeast Asia has grown harder to secure, signalling that strategic money is still available for companies with scale and clear regulatory positioning. It also follows a broader regional pattern of super-apps chasing profitability, echoed in GoTo’s first profit signals a fintech-driven future.

Ajaib says the capital will fund regional expansion and hiring, as it competes against Stockbit, Bibit, Pluang, Pintu and Indodax at home, and Robinhood, Coinbase and Revolut abroad.

Editor.

REGIONAL

fileAI expands into Japan with new SMBC, Singtel Innov8 backing: Singapore’s fileAI has secured undisclosed investment from SMBC Asia Rising Fund and Singtel Innov8 to fund its Japan expansion and the rollout of fileScout, its new unstructured-data mapping product.

Malaysia’s OSKVI, Affin Hwang launch Pothos venture debt fund: OSK Ventures International and Affin Hwang Investment Bank have launched Pothos Fund I, a three-year venture debt fund targeting revenue-generating, high-growth Southeast Asian companies with stronger cash flows.

Singapore fintech funding falls to US$499M as dealmaking narrows: Fintechs in Singapore raised just US$499 million across 53 deals in H1 2026, KPMG’s Pulse of Fintech report found, a near-decade low, with two-thirds of the total from a single cross-border payments deal.

Rippling triples Singapore office as AI boom fuels global hiring: Workforce platform Rippling is expanding into a new Singapore office as tightening local talent competition pushes Singapore-headquartered firms to build international teams earlier in their growth.

ASEAN battery industry shifts from talk to factories and standards: At the 4th ASEAN Battery Technology Conference in Malaysia, the region confronted the industrial layer behind its EV ambitions, launching a Malaysia-Indonesia NMC-graphene pouch cell as a test of cross-border collaboration.

StashAway buys MakeGoodwill to add digital wills to its platform: Singapore’s StashAway has acquired digital wills platform MakeGoodwill, its first move beyond wealth accumulation, after finding three in four surveyed clients had no will at all.

A*STAR spin-off Bioactivx raises US$3M for synthetic skin grafts: Singapore deeptech startup Bioactivx has raised a pre-Series A round for Bioactiv Matrix, a fully synthetic, shelf-stable skin substitute for burns that needs no cold-chain storage.

Taiwan, Thailand deepen tech ties at Bangkok innovation day: Eleven Taiwanese startups pitched Thai corporates and investors at Taiwan Tech Solution Day in Bangkok, part of a cross-ministry push building on US$870 million in 2025 Taiwanese FDI into Thailand.

Singapore’s Aura launches private equity evergreen fund: The evergreen fund structure offers investors open-ended exposure to private equity without fixed redemption windows, a format gaining traction among family offices and high-net-worth individuals across Southeast Asia.

SEA data centres hit 85% equity raise mark since 2024Tracxn data shows the bulk of regional data centre equity has been raised in under two years, reflecting accelerating infrastructure demand driven by cloud adoption and AI workloads across Southeast Asia.

Philippines and Meta agree on child safety measures after Zamboanga shooting: Following the Zamboanga social-media-linked shooting, Manila and Meta established a rapid response group and new content protocols, a rare instance of a Southeast Asian government extracting platform accountability commitments from Meta.

SEA EV sales accelerate as energy crisis deepens: Rising fuel costs are driving EV adoption across the region, with the energy crisis acting as a structural demand accelerant rather than a short-term spike.

Singapore leads global shopping app install growth at 67%Adjust’s data puts Singapore ahead of all other markets in shopping app install growth, a signal of both consumer confidence and intensifying e-commerce competition in the city-state.

INTERVIEWS AND FEATURES

GenAI Fund: SEA’s real AI gap is trust, not language: Global models already speak Southeast Asia’s languages fine, says GenAI Fund’s Kai Yong Kang; the real barrier is whether enterprises trust AI to execute business processes securely at scale.

SEA isn’t losing the robotaxi race, it’s running a different one: Nevada just licensed 7,000 robotaxis in one announcement; Singapore runs 11. But that caution may be strategic; Grab is training autonomy systems on SEA’s chaotic traffic conditions first.

INTERNATIONAL

Meta’s US$1.8B child safety settlement hinges on flawed age-verification tech: The US state settlement commits Meta to sweeping platform changes, but enforcement depends on age-verification technology that researchers say remains unreliable, raising questions about real-world impact.

Meta agrees to restrict children’s access to apps in US states deal: As part of the settlement, Meta will overhaul default settings for minors across its platforms, changes that could set a precedent for how regulators in Southeast Asia approach platform accountability.

Capital F closes US$17M debut fund targeting the female economy: The fund backs startups serving women as consumers, entrepreneurs, and workers — a thesis gaining ground as gender-lens investing matures beyond ESG optics into dedicated VC strategies.

India’s Airbound raises US$37M to replace trucks with cargo dronesAirbound targets India’s freight sector with high-speed drones, a model with clear application across Southeast Asia’s archipelagic markets where last-mile logistics remain expensive and fragmented.

Amazon shuts down service Bezos once called “artificial AI”: The shutdown marks the end of a product Bezos publicly derided as superficially intelligent — a candid structural admission of the gap between AI marketing and genuine capability.

Bill Gates calls for robot tax and human-reserved jobs: Gates argues that governments must intervene with fiscal and labour policy to manage AI-driven displacement — a position likely to resonate in Southeast Asia, where manufacturing employment underpins economic stability.

Moody’s: AI boom shields Asia Pacific, but cushion is thinning: AI-hardware exports are masking weak domestic demand across the region, Moody’s Analytics warns, as inflation, currency volatility and an overstretched AI rally threaten the buffer.

Japan is moving into SEA faster than the West, quietly: Japanese outbound investment hit US$204 billion in 2025 as brands like Uniqlo and Muji pivot from factory floor to customer base across Vietnam, Indonesia and Thailand.

SEMICONDUCTOR

AI-driven memory shortage won’t ease until late 2027: analysis: HBM demand is crowding out capacity for phones, PCs and consoles as memory shifts from a cheapening component to a rationed one, with relief reaching AI infrastructure first.

Foxconn’s Shunsin to invest US$65M in chip packaging in Vietnam: The investment reinforces Vietnam’s growing role in advanced semiconductor packaging as global supply chains continue to diversify away from Taiwan and China.

OpenAI’s Jalapeño chip built for fast inference at scale: Benchmarks show OpenAI’s in-house silicon outperforms general-purpose GPUs on inference tasks, a move that could reduce OpenAI’s dependence on Nvidia and reshape the competitive AI chip landscape.

CYBERSECURITY

Deepfake scams are the new threat founder-led brands must face: A herbal-medicine entrepreneur’s face and voice were cloned by scammers to push unsafe diabetes treatments, the latest in a string of operational crises she’s learned to navigate.

AI

Nvidia closes in on Hugging Face acquisition: A deal would give Nvidia direct ownership of the world’s largest open-source AI model repository, consolidating hardware and model distribution under one roof and raising immediate antitrust questions.

100-plus AI companies call for action against rogue AI: OpenAI, Anthropic, Google, and over 100 others signed a joint statement urging coordinated global action on AI safety, framing misaligned AI as a near-term operational risk, not a distant theoretical concern.

AI memory crunch threatens Android app performance: Growing on-device AI workloads are straining Android RAM limits, with developers warning that memory constraints could bottleneck AI feature rollouts on mid-range devices dominant across Southeast Asia.

OpenAI’s executive exodus: what explains the departures?: A TechCrunch analysis unpacks leadership churn at OpenAI, pointing to structural tensions between the company’s non-profit origins, commercial ambitions, and Sam Altman’s consolidation of control.

THOUGHT LEADERSHIP

Why SEA agritech should build for M&A exits, not IPOs: With public listings unlikely for the sector, founders should build for strategic acquirers like food processors and plantation groups rather than chase venture-style IPO outcomes.

Agritech investors are learning that infrastructure matters most: Single-point farm apps are giving way to bundled platforms as investors realise physical rails, not software alone, determine which agritech companies actually scale in Southeast Asia.

Agritech’s next business model may stop charging farmers: Rather than billing smallholders directly, a new wave of agritech is shifting monetisation downstream to buyers and processors who’ll pay for traceability and compliance data.

Compliance, not speed, built the Philippines’ fintech boom: GCash parent Mynt’s potential US$8 billion IPO didn’t happen by accident — BSP’s regulatory plumbing went in years before the growth curve needed it, one contributor argues.

You built the brand; the internet let someone else use it: When an unrelated overseas platform began advertising under a similar identity, one Philippine fintech learned that AI-driven search has collapsed the geographic protection brands used to rely on.

The case for hybrid microfinance: AI plus social trust: AI-scored lending is quietly stripping out the group-solidarity mechanism that made microfinance work for decades, pricing the poorest borrowers highest rather than subsidising them.

SEA’s new startup playbook: from velocity to positioning: As AI collapses the cost of building competent products, brand becomes environmental rather than cosmetic — shaping what investors and customers believe before evaluation even starts.

What if you segmented customers before building the product?: Pricing bolted on three weeks before launch is a top reason products fail — willingness-to-pay research belongs upstream, not as an afterthought, one contributor writes.

The Philippines doesn’t need to build AI to gain an edge: As AI absorbs routine BPO work, the country’s next advantage may lie in training workers to judge AI output rather than merely execute tasks.

SEA’s next climate unicorn could be built from farm waste: Biochar sits at the intersection of haze reduction, soil health and carbon removal — with the Philippines and Thailand already generating certified carbon revenue from the material.

SEA’s next century will be built on bridges, not blocs: Rather than choosing between US, Chinese or Japanese technology, the region’s advantage may be becoming skilled at connecting capabilities from all of them, one contributor argues.

ASEAN’s second digital wave runs on megawatts, not software: Johor’s data-centre demand has more than doubled in a year to nearly 3.8GW, exposing a grid-delivery crunch that solar and gas alone can’t fix.

When the buyer is a bot: staying eligible in AI procurement: As B2B purchasing shifts to AI agents, SEA startups have an unusual edge; agents don’t care about brand reputation, only published, verifiable facts.

Taste is the last moat: swapping wearables for wine: After three years optimising a sleep score, one founder found that AI can collapse a learning curve but can’t replace the judgement built from lived experience.

How AI is speeding up Indonesia’s creative economy: A 90-episode microdrama series shot in three weeks shows what’s possible, but flat-dollar pricing on professional AI tools risks locking out most of Indonesia’s 27 million creative workers.

Asian startups have an investor problem nobody is naming: Unlike the US, Asia’s exited founders rarely become check-writing operator-investors, leaving founders stuck explaining validation channels their VCs have never heard of.

Will BlackRock keep buying to push Bitcoin past US$83,000?: BlackRock’s iShares Bitcoin Trust bought US$200.76 million in a single day as ETF reserves expanded US$22 billion since mid-August, with Bitcoin testing resistance near US$83,000.

Who really moves Bitcoin now? Fidelity’s nine-day buying streak: Fidelity clients have been net buyers for nine straight days as regulated ETF flows increasingly set the marginal price of Bitcoin over retail speculation.

Bitcoin touched US$81,000: rally or forced repricing?: A short squeeze wiped out US$260 million in Bitcoin shorts within four hours, but US Treasury bond buybacks doubling to US$4 billion suggest more than pure leverage is behind the move.

Is US$63,750 the only line between Bitcoin and US$62,000?: A surprise US jobs contraction and a major corporate treasury sale pushed Bitcoin below its 50-day moving average, with US$63,750 now the key support to watch.

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