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Ecosystem Roundup: VCs warn the SVB fall will make global recovery even slower

‘The SVB shutdown almost damaged the trust level in Silicon Valley’
The collapse of Silicon Valley Bank will affect startup valuations and make raising large late-stage rounds more challenging, say VCs; On the contrary, it might increase the attractiveness of Singaporean banks.

DBS, Heritas Capital hit US$20M first close of Asia Impact First Fund
The fund has a target size of US$50M and expects to provide growth capital to 10-15 social enterprises in Asia; The fund is managed by impact investment platform Heritas Capital.

Sea Group launches new digibank in SG on invite-only basis
According to the company’s website, users receiving invitations can deposit and earn 2.5% interest per annum; There’s no minimum deposit amount, salary crediting, and minimum spending for account holders.

Meta to slash another 10,000 jobs in latest round
In February, Meta reported a milestone of 2B users for Facebook, but its revenue continued declining; Its metaverse bet cost the company about US$13.7B in 2022.

99 Group grabs US$11M in Series C extension
The investors include OCBC NISP Ventura and Gaw Capital Partners; This investment will support 99 Group to continue its growth and expansion through strategic partnerships and acquisitions.

Auto dealer financing startup Broom bags US$10M to diversify product offerings
The investors include Openspace Ventures, MUFG Innovation Partners, and BRI Ventures; Over the past year, Broom claims to have transacted US$300M+ in inventory through its Buyback scheme.

Intellect seals strategic investment with IHH Healthcare
As a B2B2C mental health company, Intellect focuses primarily on working with employers and industry partners though it still has a ‘sizable consumer-facing app’.

Digital ads firm FunP Innovation Group raises US$3.1M from Foxconn unit
The funds will be used to develop smart retail and cloud services solutions for Indonesia and other APAC countries through FunP’s business unit CacaFly.

Schneider Electric unit joins US$2.7M round of SG agritech startup Agros
The other backers are Gaia Impact Fund, Wavemaker Impact, and Silverstrand Capital; Agros will use the funds to scale in its existing markets, strengthen its leadership team and develop an app streamlining the value chain.

Antler to invest in 30 Indonesian companies in 2023
Since expanding to Indonesia in 2022, Antler has financed 25 startups; Its local portfolio spans 16 sectors, including fintech with Brick, healthtech with CareNow and Healthpro, and edtech with Academix and Eduku.

1337 Ventures names 11 finalists for accelerator with RHB Banking
The RHB Xcelerator aims to link the bank with the region’s tech and startup ecosystem; Nine companies are based in Malaysia, with the remaining two coming from Singapore.

Animoca leads seed round of Saudi NFT marketplace Nuqtah
Nuqtah will use the new funding to expand its business over the next 12 months, focusing on product development, marketing, and talent acquisition.

Dana, Ant Group launch entrepreneurship programme for women
SisBerdaya aims to help female entrepreneurs from Indonesia develop business management and digital skills; The course will consist of a three-month mentorship and competition; The applicants will also receive a token cash prize.

Beyond SG and ID, SEA startups are working their way out of global crises
Despite the slowdown, Singapore and Indonesia continue to top the startup funding list. What does this mean for the rest?

GoWabi aims to be the go-to platform for all health & wellness services in SEA
The PTT OR-backed GoWabi is a SaaS platform and a marketplace that connects beauty, health, and wellness providers with potential customers in Thailand.

How Gevme aims to help event organisers reduce their carbon footprint
It provides tools such as a digital event help centre, digital forms and survey submissions, gamification, and a virtual venue for attendees to engage with.

The most important person I need to sell to is myself: Jeffrey Liu of Jenfi
The Co-Founder at Jenfi discusses finding a healthy balance that allows you to pursue your goals while still enjoying life outside of work.

How GHARAGE leverages resources of its German parent to help Asian startups expand into Europe
GHARAGE, which works in foresight and intelligence, venture building and investing, is backed by global travel retailer and wholesaler Gebr. Heinemann.

Industry giants helping make Echelon Asia Summit 2023 possible
Introducing some of Echelon 2023’s sponsors! Plus, a quick look at some of our speakers and panellists and an update on TOP100.

Thriving Southeast Asia: The unstoppable rise of growth and prosperity
Southeast Asia’s consistent growth, access to capital, and large market size make it an attractive destination for startups.

Why I (still) micromanage
Selective micromanaging is serious stuff, it helps us to give greater value to our clients and stakeholders.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the e27platform, and other prizes. Join TOP100 here.

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‘The SVB collapse almost damaged the trust level in Silicon Valley’

The collapse of Silicon Valley Bank (SVB) — a unique startup-oriented bank — last week caused nervousness globally. There was a panic among startups, VCs and fund managers that have exposure to the SVB.

However, the intervention of the US government and the FDIC (Federal Deposit Insurance Corporation) averted a major crisis. The FDIC announced that all depositors would get all their money back. This was a massive relief for startups. However, this relief may be short-lived, say experts. They warn the startup world to brace for long-term implications.

What are those long-term impacts? Does it add to the woes of startups already undergoing several crises, including the funding winter? How does this affect Southeast Asian startups? What learnings can startups, VCs, and Southeast Asia’s banks make from this episode?

We posed these questions to a few VC investors (former and current). Below are their comments and insights:

Sergei Filippov, Strategic Partner of MGG Solutions Group and former Managing Partner at Morphosis Capital Partners

The SVB shutdown was painful because the bank has a niche, very concentrated customer base among startups, where all clients know each other.

To give you a context, Silicon Valley Bank has about US$157 billion in deposits from 37,000 uninsured accounts (because these deposits are over US$250,000), with an average of US$4 million in each account. It also has over 106,000 customers with deposits of less than US$250,000 (thus fully insured), which accounted for just less than US$5 billion in deposits. This means roughly 97 per cent of the deposits were from 37,000 uninsured accounts, most of which were startup-related.

SVB has branches worldwide (China, Denmark, Germany, India, Israel and Sweden), and its demise could have wiped out startups worldwide because it was a unique startup-oriented bank. But luckily, it didn’t happen. Depositors were saved when on March 12 FDIC announced that all depositors, including those holding over US$250,000 insurance limit, could get all of their money back. So depositors can stop getting the 10th cup of camomile tea daily and get peace of mind. But we can’t say the same about the bank’s shareholders and bondholders (they were not a part of the bailout deal), but that’s another story.

Also Read: ‘The era of easy money is over’: VCs speak of funding winter and exit landscape in Southeast Asia

Southeast Asia doesn’t have SVB-like banks, and their portfolio is much more diversified. So it was a unique story that cannot negatively affect the SEA markets.

On the contrary, it might increase the attractiveness of Singaporean banks.

SVB was an investors’ investor. Its VC and credit investment arm has directly invested in fund managers and portfolio companies (Sequoia Capital, Accel, Greylock, etc.) for over 20 years. At the end of 2022, 56 per cent of loans to VC and PE firms were in the global fund loan banking portfolio. It also provided venture debt.

It was also a networking catalyst because SVB provided a unique ecosystem of events to bring together startups and investors. So if you were a young startup, though not an SVB client, it looked like you almost damaged your trust level in Silicon Valley.

Edward Tay, Associate Professor at UNITAR, Chairman of Infracrowd Capital, and ex-CEO of Sistema Asia Capital

To understand the impact of the SVB collapse, it is essential to know that even though SVB is a conservative bank with a very traditional balance sheet with a loan-to-deposit of about 40 per cent.

To give a perspective and a benchmark, banks such as Citibank and Wells Fargo and many Southeast Asian banks loan out between 50-80 per cent of their customers’ deposits.

A pertinent contributory factor for SVB’s catastrophic failure is depositing most of their customer deposits (US$120 billion) in long-term government bonds; for instance, ten-year Treasury Notes. What is significant is that US Treasury Notes are at yields as low as 0.1 per cent as of March 2020 and have skyrocketed more than 3.75 per cent recently. This results in a massive devaluation in bond prices and affects SVB’s financial stability despite having a conservative balance sheet.

The net result is unrealised losses in SVB’s 2022 annual reports of about US$15 billion, while their capital base is only US$17 billion.

The event has several impacts on startups in SEA. In the short run, listed entities in Nasdaq and NYSE that have origins in Southeast Asia and have a banking relationship with SVB or Signature will suffer in terms of liquidity. They are mostly in biotech and software domains.

SVB has long been considered a significant lifeblood for global tech startups, providing traditional banking services while funding projects and companies deemed too risky for traditional lenders. However, in the medium run, the risk of a contagion of such financial failure spreading to the rest of the financial institutions across the globe is genuine.

Many startups in SEA have limited banking relationships with the region’s financial institutions, such as CIMB, Bank Mandir, Kasikorn Bank, Bank Rakyat Indonesia or DBS, due to their lower corporate credit credibility and risk management measures. Any contagion effects may not affect these tech startups as much as those US-based financial institutions.

Tech startups have already been suffering prolonged inflationary pressures since Q4 last year, and amid a bleak economic outlook, bordering from recessionary to zero growth across SEA, SVB closure significantly impacts their valuation.

This affects their ability to attract promising quality talents who might be able to continue the innovation and sustain the operation through this period of high volatility and market uncertainty.

The true impact on global startups will come via a domino effect via VC firms or sovereign funds, which are highly sought-after clients by US-based and Southeast Asian financial institutions.

Besides valuation down rounds faced by startups, their VC supporters may have banking relationships with these top banking groups. They might suffer immensely if the Lehman contagion in 2007 were to replay again in the SVB and Signature crisis.

I predict the impact of the SVB collapse on global startups will last as long as two years, and a slow recovery will come in Q2 2025.

Also Read: Fund managers have their task cut out right now: Edward Tay

That being said, quality startups with solid revenue and profitability would still be able to attract venture capital and may enjoy a higher valuation at the opportune market sentiments after the initial shockwaves have subsided due to a shortage of such quality startups globally.

Giulianna Crivello, General Partner, Draper Startup House

We’re not fully aware of the effects of the SVB collapse. The fall of the startup and investor ecosystem over a single weekend was damaging, and some of our SEA portfolio companies have exposure. It’s not always entirely material, but we’re already seeing some of our portfolio companies that have paused rounds because the funds they were in due diligence with have been affected, even if they didn’t bank with them directly.

The Fed has initiated the backstop, so there’s at least a sentiment bandaid. Global startups are highly susceptible to macroeconomic conditions, which the SVB shutdown clearly is. Global startups must rapidly act if the situation worsens. History leads us to believe that quantity will contract, but that leaves room for quality.

Global sentiment from the Valley to Singapore has been shaken

It is in these times that fantastic entrepreneurs will prevail. Global sentiment from the Valley to Singapore has been shaken. We are an international fund, and every founder and investor I’ve spoken to is in full reassessment mode. This is the tip of the iceberg.

Vinnie Lauria, Founding Partner of Golden Gate Ventures

In Southeast Asia, investors are closely watching the tech startup scene in crucial markets like Vietnam and Indonesia, part of Southeast Asia’s ‘startup golden triangle’. This is another driver for expatriate Vietnamese to return to the country by founders who benefit from overseas tech experience.

They will move past the SVB issue quite swiftly and focus on opportunities.

At the end of the day, it’s all about looking for the next big opportunity.

Elvin Zhang, Executive Director, Startech Global Investments (Part of Sinarmas Group)

I don’t think enough attention has been paid to the crazy startup multiple, especially in Indonesia. So this collapse puts the startup ecosystem more under the crosshairs of these kinds of events. People will naturally realise that there is quite a bit of a valuation mismatch.

Also Read: Can Chinese VCs be a potential wild card for SEA during funding winter?

The SVB collapse means the startup valuations will get affected.

We tell our portfolio companies, the direct ones and even my personal angel investment portfolio, that you will close whatever fund we can, stop trying to negotiate valuations, and take whatever follow-up funding because it will still go down further.

Justin Lim, Investment Principal at NEXEA (Malaysia)

It will likely affect late-stage rounds as this is the US VCs’ domain. However, where the early stage is concerned, we don’t expect any slowdown, as capital tends to come from onshore investors.

Having said that, raising large late-stage rounds will get more challenging when US VCs and LPs pull back commitments after this rout.

There will be increased regulations for mid-sized regional US banks, likely reducing the threshold where banks are considered systemically important, which undergo stress testing and enhanced reporting with the Federal Reserve. The cap was increased from US$50 billion in assets to US$250 billion in 2018, ironically lobbied by SVB.

In Southeast Asia, there will be limited long-term implications; the region remains investable as always.

Herston Elton Powers, Managing Partner, 1982 Ventures

The fall of SVB has had a minimal direct impact on most Southeast Asian startups. The potential contagion and increased uncertainty will affect investor sentiment and the already challenging fund-raising environment.

The US market is going through a rough patch. This should highlight how attractive Southeast Asia is for investors seeking growth opportunities. Allocators have been on auto-pilot by concentrating their investments in the US and China and missing out on the Southeast Asia growth story.

Investors and startups should take this event as an essential lesson on concentration risk and the need for diversification.

Rajive Keshup, Partner at Cathay Innovation

I don’t see a significant effect. You have two types of companies built in Southeast Asia: regional and global. If you’re building a global one, and the US is part of your go-to-market strategy, then you will likely have had some exposure to SVB in your path. And so, as a result, having some of your deposits, or some of the money you raised, put at risk is concerning.

It’s a moment when we have to rethink our governance around banking: where we open banks and where the sources of uses of cash flow are from.

Southeast Asian and Indian companies are lucky because they have very sound banking in their backdoor, be it with the Singaporean banking system. And so being able to use that, as opposed to potentially other banks in the West, could be an intermediary step that most boards require and take going forward.

The SVB collapse is a warning sign that the banking system is much more fragile than we think. And that bank runs are a legitimate risk and something we should take seriously and consider when building our risk frameworks.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the e27 platform, and other prizes. Join TOP100 here.

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These 6 startups are among this year’s frontrunners for TOP100

TOP100

Registration for TOP100 is now open and we are looking forward to seeing your startup on the list!

TOP100 Program gives you the one golden chance to connect with hundreds of investors, showcase your startup at Echelon, pitch on the TOP100 stage, and access special programs. Find out what’s new in TOP100 and join here: https://bit.ly/TOP100_2023

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Now that Echelon Asia Summit is coming back in full swing, e27 is determined to make one of its key features, the TOP100, one of the best yet!

The TOP100 program is an annual initiative organised by e27 to showcase and recognise the most promising startups in the Asia-Pacific region.

The program is open to exciting new startups from the Asia-Pacific region with innovative ideas that break barriers across different industries. The selection of the TOP100 involves a rigorous screening process, including an evaluation of the startup’s product or service, team, market potential, and traction.

Also read: These 15 startups might just be part of this year’s TOP100

The selected startups are given the opportunity to pitch their business ideas at the Echelon Asia Summit this June 14-15, 2023, at the Singapore Expo. The program also provides exposure to investors, mentors, and potential partners, enabling growth among participating startups and helping them expand their networks across the larger global tech ecosystem.

The TOP100 program has become one of the most prestigious startup competitions in the region, attracting thousands of applicants each year and providing valuable visibility and support to the most promising startups in the region.

6 startups closer to competing at this year’s TOP100

Being a frontrunner refers to startups close to making it to this year’s TOP100 program.

With all the amazing startups sprouting across the Asia-Pacific region’s vibrant tech startup ecosystem, we now present you with 15 frontrunners closer to competing at this year’s TOP100. Get to know them here!

Tictag.io

TOP100Tictag provides high-quality datasets at scale for companies that require it for data or artificial intelligence models. Tictag is a startup born in Singapore focusing on crowdsourcing data annotation. By simplifying data annotation tasks and putting them on a groundbreaking, gamified mobile application, Tictag aims to become the best way for people and companies to work with data.

Whether it’s for powering computer vision AI models or enhancing data analytics systems, Tictag offers high-quality, labelled datasets regardless of industry.

Ailytics

Ailytics enables the construction industry to enhance safety and maximise productivity by leveraging video analytics to provide actionable insights.

Ailyssa is their flagship product, a video analytics solution that can connect to any current CCTV infrastructure to offer real-time warnings, trends, and reports. Ailyssa is used by site staff and managers to evaluate subcontractor performance, track construction progress, educate workers on risky practices, and reinforce company safety standards. End-users such as project managers and safety officers can leverage Ailyssa to have better visibility of their site’s overall safety and progress to make better-informed decisions for their operations.

Healthpro.id

Healthpro is an online platform for hiring top-quality on-demand home healthcare workers effortlessly. Healthpro gathers high-quality healthcare workers through simple processes. Healthpro helps healthcare facilities including hospitals, clinics, lab companies, and home healthcare companies to get healthcare workers like doctors, nurses, midwives, caregivers, and other healthcare professionals. Healthpro is all about empowering healthcare workers through its mission.

Healthpro believes that everyone is capable of great things and the company wants to give everyone the chance to prove it.

Parlon

Parlon is a beauty technology platform where you can discover, book, and buy best-in-price beauty and wellness deals in the Philippines. Parlon has partnered with over 350 salon and wellness brands and 1,500 branches in more than 60 cities and provinces in the Philippines. The company provides its merchant partners with a world-class multi-channel ecosystem, enabling them to accept bookings and payments, not just in the Parlon app and website, but also via the biggest platforms like Grab, Google, and GCash. With their proprietary technology, they have helped their merchant partners go digital by enabling them to sell their deals online and manage their daily operations.

With the widest salon network in the Philippines and expanding soon in Singapore, Parlon is on the road to becoming Southeast Asia’s largest beauty services discovery and fintech platform.

Prefer

Prefer is on a mission to ensure that coffee remains affordable and becomes sustainable. Prefer achieves this by making bean-free coffee. Why? Land suitable for coffee bean growth is expected to halve by 2050. Demand for coffee is expected to increase by 300% in the same time period. It takes 15kg of CO2 to produce 1kg of coffee beans. That is three times more CO2 than an equivalent amount of chicken or pork. Their coffee is more affordable and environmentally sustainable. At Prefer, they create coffee flavours by fermenting surplus food waste. The result looks, tastes, and brews just like ground coffee. Their novel process allows them to make a consistent supply in many flavours, all in a sustainable fashion.

EcoWorth Tech Pte. Ltd.

EcoWorth Tech is an award-winning CleanTech startup in the water remediation and waste management space with the goal of unlocking the potential of waste(water) into worth. The company focuses on turning cellulosic waste biomass into Carbon Fibre Aerogel (CFA), a patented advanced material mainly used in transforming wastewater streams into Waste-to-Worth opportunities. Made from natural and sustainable material, CFA has competitive advantages in being low-cost and non-toxic, with extremely high absorbency and affinity for liquid organics, and actively repels water. EcoWorth Tech addresses the global issue of poor waste recycling, carbon emissions, as well as inefficient treatment of oily/contaminated wastewater. EcoWorth Tech produces Carbon Fiber Aerogel (CFA).

A step closer to the 2023 TOP100

After a rigorous screening process, these startups are a step closer to qualifying for this year’s TOP100.

If you are one of the founders of the startups above, a representative from e27 will be reaching out to you soon to discuss with you the next step in your application process. Feel free to get in touch with us for any inquiries.

Also read: Why your startup deserves to take part in the 2023 TOP100

If you have an exciting startup with innovative ideas that can eclipse the best and the brightest in the region, join the 2023 TOP100 and stand a chance to pitch your ideas to some of the top investors in the Asia-Pacific at this year’s Echelon Asia Summit. Register for TOP100 here.

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Gaspack raises pre-seed funding to launch Web3 comic store Kometh

Gaspack, a Web3 technology startup in Southeast Asia, has raised an undisclosed amount in a pre-seed funding round led by eMerge (the angel investor network of MDI Ventures) and Arise.

500 Global and Tokoin also participated.

The startup will use the money to strengthen its capabilities to empower creators and brands in the Web3 economy through Kometh, a Web3 digital comic publishing platform. It will also look to acquire world-class creators to democratise decentralised intellectual property (IP) development.

Also Read: ‘The SVB collapse almost damaged the trust level in Silicon Valley’

Gaspack’s Web3 comic store Kometh is built on blockchain and allows users to purchase the rights to read the comic and own, collect, trade, sell, and gift comics. Users who wish to purchase comics on Kometh can use their non-custodial wallet to buy True Digital Comics (TDC) on the platform with ETH.

Kometh allows NFT holders to access comics from NFT projects they support to gain benefits and discounts for future comic releases. Users can also subscribe to their favourite comics and receive new content updates directly from the creator.

Kometh leverages Web3 technologies, particularly NFTs, to protect intellectual property, establish ownership over work, and build a loyal community of fans.

Gaspack supports eight creators in launching NFT projects, generating a total Gross Transaction Volume (GTV) of US$12 million in just a year. The startup has also launched its first comic titled “Garden Point” on Kometh, with nearly 17,000 digital copies sold within 1.5 hours.

Also Read: Wonderful world of Web3: What is next for this groundbreaking industry?

“Garden Point” features characters from the blue-chip NFT project Azuki, harnessing the potential of decentralised IP development. Written by Eisner Awards winner Paul Jenkins, this original comic captivates readers with its thrilling storyline and vibrant artwork.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the e27platform, and other prizes. Join TOP100 here.

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Antler to invest in 30+ companies, launch founder residency programme in Indonesia

Singapore-headquartered global early-stage VC firm Antler has committed to invest in more than 30 startups in Indonesia in 2023.

Since the firm’s expansion into Indonesia in 2022, Antler has financed 25 startups. Its portfolio consists of companies from 16 different industries, including healthtech (CareNow and Healthpro), edutech (Academix and Eduku), and fintech (Brick).

Antler is also launching a founder residency programme for Indonesian startups in Jakarta, beginning in June 2023.

The VC firm invites applications from aspiring founders in the pre-idea and pre-seed stages. During the 10-week programme, founders will have access to a vibrant community of business leaders, experienced operators and tech builders, allowing them to connect with potential co-founders.

Antler has received more than 4,000 applicants for its inaugural Indonesian programme, showing a high interest in growth from local founders.

Blue Bird Indonesia CEO Noni Purnomo, Sociolla co-founder Christopher Madiam, and Good Doctor Indonesia CEO Danu Wicaksana are among the mentors who share their expertise and industry best practices at Antler.

“Our companies scale faster thanks to our mentoring, truly global community of founders, advisors and investors, as well as our local presence in 25+ markets we operate in,” said Markus Bruderer, Partner at Antler Indonesia.

BASE, a direct-to-consumer beauty and wellness startup that originated from the Antler programme, recently raised US$6 million in a Series A funding round.

According to Startup Ranking, Indonesia has the highest number of startups in Southeast Asia and sixth globally at 2,500 companies in February 2023.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like a chance to connect with investors, visibility through e27 platform, and other prizes. Join TOP100 here.

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Why I (still) micromanage

They say good bosses don’t micromanage. I can’t wholeheartedly agree.

Micromanagement is a taboo word that gets managers torn between these two extremes. Be too “hands-on”, it stifles the work and creativity of the team. Be too “hands-off”, the company suffers.

We definitely don’t want managers who refuse to delegate and empower, monitor unimportant details excessively, and constantly criticise their subordinates’ work. You can find out how to identify a micromanager here.

Although I don’t check on what time my team clocks in or out or text after work hours on their personal devices, I tell new joiners upfront: “I will micromanage.” *Cue scary music!*

Trust based performance

I’m a firm believer in empowering the team with trust and freedom to develop the road maps towards agreed outcomes.

Researchers found that when managers step into a challenging situation and offer assistance when needed, not to take over or judge anyone, employees find constructive intervention to be valuable. The question then is not of why but how and when.

Also Read: Insights from a Singaporean founder’s journey to Silicon Valley

My role is not to get them to do things the way I want, or worse, take over when we hit roadblocks (the real micromanaging). But to identify gaps and recalibrate regularly towards our goals (my kinda micromanaging).

The O in OKR

It is easy to fall into the busyness trap. Here’s where the Objectives and Key Results or OKRs guide us. Are we doing the right things (effective) and doing things right (efficient)?

If it’s not in the company’s OKRs, we shouldn’t be spending time doing it. We don’t want to be running on treadmills.

Let me share two case studies:

Case study one

We wanted to save cost by reducing wastage in our floral cuttings —  that’s the Objective. So we started several interesting initiatives to relocate waste bins, segregate and store waste, and move racks and palettes. There were a lot of exciting movements!

But no results.

Turns out, we did not have a discipline of tracking and measuring the actual waste and its sources.

Where are the numbers? Why are we busy? And is our busyness contributing towards the Objective?

Case study two

Delivery partners bring our freshest blooms to recipients daily. At one point, a delivery rider had to wait 12 minutes on average to pick up the bouquets at our office.

I wanted to reduce it to one minute or less. This round, we kept a close record of the waiting time by recording it in our dashboard on a daily basis to observe the pattern. We’ve noticed that the waiting time is generally longer during lunch hour when everyone in the team goes out for lunch at the same time. We then tweak our rest hour schedule to a rotation mode so that there will always be someone at the station to attend to the delivery partners. With constant communication and reiterating our process, the waiting time was reduced to less than two minutes.

Through this micromanaging, we were able to add value not only to our clients, but our partners and team benefitted too.

Setting goal posts

Selectively, I hold my team accountable in three main areas:

Progress updates on our dashboard

My team knows I’m very particular about daily and weekly progress reports. Just numbers. No slides and no email reports are needed.

As we work as a fast-paced e-commerce florist, being data-driven is imperative. We run five-ten minutes Scrum meetings to align objectives daily and a weekly meeting under 60 minutes. If the goals are not met, then we zoom into the micro view.

Also Read: Leveraging OKRs in the face of Malaysia’s ‘Great Resignation’

Without tracking the data and milestones, we don’t even know why we succeeded or failed.

Communication on deadlines

I love using trackers. Status updates line up on our Kanban board: to do, pending, in review, completed. I use task management tools like ClickUp and Notion.

I use ClickUp to assign tasks, track progress and collaborate with my team. I’m using the time tracking feature to monitor how much time is being spent on each task and project, which helps me identify the areas for improvement and increase productivity.

On the other hand, I use Notion for note-taking and knowledge management. Notion is my go-to software because it helps me to keep abreast of the team’s information and project goals.

Simply because one outcome delayed snowballs and affects the next team. When we communicate deadline hiccups, we help each other plan ahead and accomplish the goals smoothly.

Exceptional public-facing image

Be it a social media article or a team member representing the company for a meeting, I hold high standards for everything client-facing.

I enjoy complimenting my team when they dress well. When you dress for success, you feel confident, and it shines through. Never underestimate the power of dressing well in business. (Plus, it’s fun!)

Selective micromanaging is serious stuff. It helps us to give greater value to our clients and stakeholders. Besides, it makes work easier for the team by knowing what really matters and is worth paying attention to.

So nope, I don’t want to know how long they went for lunch or to be CC-ed in every email. We’re good.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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How marketing agility fuelled disruptive innovation?

Business agility has become a trending concept in the past decade as a response to the changing business landscape thanks to digital transformation and globalisation.

Business agility refers to business competence to recognise and make fast adjustments to new market conditions and continuously create and promote new values for their stakeholders. Businesses with high levels of agility are believed to be capable of coming up with an effective strategy to deal with changes and gain a competitive advantage over their rivals.

There are several ways for businesses to develop their agility. For example, they can brainstorm and invent new strategies from the inside out using their internal inputs and assets. Additionally, they can also bring about agility using outside processes, gathering and leveraging insights and knowledge from external sources to add new values to their existing products or services.

Eventually, customers are the one who decides the values of the products. Maintaining a clear understanding of customers and their desire and capturing new developments in consumer needs are key to disrupting the current market. In fact, the world’s most innovative companies, such as P&G and Lego, have utilised open innovation to drive their creativity competence.

Expanding to the realm of marketing, marketing agility is considered the extent to which an organisation quickly grasp new changes in the market to adapt their marketing decisions to allow the business to respond effectively to new developments.

Also Read: What companies can do to stay agile in the future of work

Within this process, the most important stage is sensemaking, during which the organisation navigates through the muddy landscape and uncertainties, connecting the dots and identifying the implications of the new trends in order to establish an understanding and create a strong foundation for further actions. Another pillar of marketing agility is iteration which refers to the circular loop to go back and forth throughout the whole process to learn, unlearn, and relearn the situation and make changes as necessary to the marketing plan.

The linkage between marketing agility and disruptive innovation

Marketing agility is applied to all stages of the marketing process, from consumer surveys, product and service development to the final launch of the promotional campaign and feedback collection to revisit and improve the whole process as needed.

As a result, marketing agility enables the organisation to become more proactive and attentive to customer demands, even in this era of fast-changing customer needs and wants.

Considering its fundamental pillars, marketing agility is often linked to disruptive innovation, which enables firms to bring up new products and services that disrupt the market, significantly improving customer experience, lowering costs, and having the potential to drive out uncompetitive firms and existing incumbents. Disruptive innovation also leverages inside out and outside in the brainstorming process, utilises radical and new technologies, and captures newly emerged trends in the market.

Challenges faced by brands in the age of marketing agility

Nevertheless, some researchers have become concerned about the impact of marketing agility on brand consistency. Specifically, some brands might be strongly associated with certain brand images, and marketing agility, with its emphasis on constant changes and adaptation, might threaten the integrity and consistency of the brand, changing their identity and core values to cater to short-lived consumption trends.

Also Read: How to inject agility into your fundraising

In fact, leading marketers made the case that by jumping fast on the bandwagon, companies might make the mistake of sacrificing long-term benefits for short-term gains. Consequently, it is crucial to retain the core brand values which are unique to the brand and are what keep customers coming back.

In other words, marketing agility presents a paradox to brand managers. While it helps to drive revenue and growth, at least in the short term, it may damage the brand from a long-term perspective.

Additionally, another difficulty in achieving marketing agility is the high dependence on certain powerful partners and other third-party associations who are not willing to change. For example, if a company’s product is distributed through a third party’s distribution network, the company might depend on the partner’s willingness to accommodate its product changes/modifications to continue the cooperative relationship.

Finally, due to the high interest in marketing agility, which has become one of the hottest buzzwords of the time, many companies are faced with the question of whether they truly adopted the essence of marketing agility or only implemented the concept superficially. When this happens, the changes occurring in the organisation and its associated product and services are not substantiated in the long run, resulting in a waste of organisational resources.

Hence, to effectively lead a truly agile marketing department, the organisation needs to hire the right marketing leaders who possess both soft skills, technical skills, and long-term visions to pursue the right agile strategy.

In sum, within this fast-changing business landscape, remaining agile is crucial to business survival and enhancing innovation capacity. Nonetheless, businesses must consider the shortcomings of being agile for an effective response strategy.

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DBS, Heritas Capital hit US$20M first close of Asia Impact First Fund

Singapore-based financial services group DBS and Heritas Capital have announced the first close of its newly launched Asia Impact First Fund (AIFF) at over US$20 million.

The anchor investor DBS committed US$10 million, with participation from several like-minded impact-focused family offices, foundations, and corporates. Several high-net-worth individuals, including Tsao Family Office, IMC Group, Ishk Tolaram Foundation, ANF Family Office, Pang Sze Khai (Chairman of Octava Foundation and Octava Pte Ltd), also invested.

The Asia Impact First Fund, launched in August 2022, seeks to support innovative and high-growth social enterprises in Asia.

Also Read: Balancing revenue, impact remains the top challenges faced by social impact startups

The AIFF has a target fund size of US$50 million and expects to provide catalytic growth capital to ten to 15 social enterprises in Asia. These social enterprises would have demonstrated social and/or environmental impact in the fund’s impact themes – improving lives and livelihoods and protecting the environment — as well as viable business growth plans to scale their double bottom line of impact and profitability.

The AIFF is managed by Singapore-based impact investment platform Heritas Capital, and is availed to accredited investors. It aims to achieve capital preservation and/or appreciation with a target internal rate of return of five to ten per cent.

DBS Foundation serves as Asia Impact First Fund’s knowledge partner, providing in-depth expertise, a strong track record, and deep networks in its capacity as a leading champion in Asia’s social entrepreneurship scene.

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.

Heritas Capital is a private equity and venture capital investment firm building a multi-fund impact investment platform that invests in companies across the healthcare, education, environment, and technology sectors.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like a chance to connect with investors, visibility through e27 platform, and other prizes. Join TOP100 here.

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Industry giants helping make Echelon Asia Summit 2023 possible

Echelon

Registration for TOP100 is now open and we are looking forward to seeing your startup on the list!

TOP100 Program gives you the one golden chance to connect with hundreds of investors, showcase your startup at Echelon, pitch on the TOP100 stage, and access special programs. Find out what’s new in TOP100 and join here: https://bit.ly/TOP100_2023

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Echelon Asia Summit 2023 is happening on June 14-15 at Singapore EXPO and we’re looking forward to seeing you there! 

As one of the most highly anticipated events in the tech industry, this year’s Echelon is expecting over 5,000 delegates to attend – now is your chance to connect with the region’s leading entrepreneurs, investors, corporates, and technology enthusiasts.

Join our sponsors

Echelon Asia Summit is made possible by the generous support of its sponsors. These companies play a crucial role in the success of the event and help to ensure that attendees have access to the latest technology and innovation.

Here are some of the sponsors that are helping us make our vision for the 2023 Echelon Asia Summit a reality!

Sendbird

Sendbird believes conversations are at the heart of building relationships and getting things done. The company’s global conversations platform powers over 7 Billion mobile messages and interactions every month. Industry leaders like Paymaya, Traveloka, Carousell, AirAsia, Reddit, and Paytm build with Sendbird chat, voice, video, and live stream APIs to create a differentiated user experience that improves customer retention, conversion, and satisfaction.

Headquartered in California, Sendbird is venture-backed by ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator. We are delighted to once again work with Sendbird, who has been an Echelon sponsor and partner since 2019.

Also read: These 15 startups might just be part of this year’s TOP100

Prudence Foundation

Prudence Foundation is the community investment arm of Prudential in Asia and Africa. Its mission is to secure the future of communities by enhancing education, health and safety. The Foundation runs regional programmes as well as local programmes in partnership with NGOs, governments and the private sector to maximise the impact of its efforts. Prudence Foundation leverages Prudential’s long-term mindset and geographical scale to make communities safer, more secure and more resilient. The Foundation is a Hong Kong-registered charitable entity.

We are once again working with Prudence Foundation on SAFE STEPS D-Tech Awards, to put the spotlight on tech solutions that save lives.

Digital Ocean

DigitalOcean simplifies cloud computing so developers and businesses can spend more time building software that changes the world. With its mission-critical infrastructure and fully managed offerings, DigitalOcean helps developers, startups and small and medium-sized businesses (SMBs) rapidly build, deploy and scale applications to accelerate innovation and increase productivity and agility. DigitalOcean combines the power of simplicity, community, open source, and customer support, so customers can spend less time managing their infrastructure and more time building innovative applications that drive business growth.

A growing line-up of speakers

Echelon Asia Summit will feature a wide range of speakers who are experts in their respective fields. These speakers will be sharing their insights and experiences with attendees, and offering valuable advice on how to drive innovation and growth in the industry.

Echelon Asia Summit 2023

Andre Menezes is the Co-Founder and CEO of Next Gen Foods. Next Gen Foods created the “Ridiculously Good” plant-based chicken called TiNDLE, which is taking the world by storm. In the past two years, Next Gen Foods raised $130 million and launched TiNDLE chicken in 8 different countries.

Wai Mun Lim is the Founder and CEO of Doctor Anywhere, a tech-led health and wellness company on a mission to improve healthcare delivery through innovation and technology.

Alan Jiang is the Co-Founder and CEO at Beam, Asia’s fastest-growing micro-mobility startup focussed on solving short-distance transport needs within cities. Starting with e-scooter sharing, Beam aims to let urban residents move efficiently, reduce their environmental footprint, and have fun as they go from here to there.

Dayu Dara Permata is the Founder and CEO of Pinhome, a property tech and real estate fintech platform that makes property and home search and financing more accessible. Before Pinhome, Dayu Dara was a Senior Vice-President of GO-JEK and the Head of its Lifestyle and Commerce Product Group.

Gavin Chua is the Head of Digital Engagement for APAC at tech and social community giant Meta. He is also a Vice-Chair at SGTech, co-chairing its sustainability drive. 

Speakers from Carousell Group, Glints, and more will be announced soon.

Meet these companies at Echelon

Hundreds of delegates have already secured their tickets to Echelon! Here are some of the companies they represent:

Echelon Asia Summit 2023

Get your tickets to Echelon and get the chance to meet and connect with them there.

TOP100 Startups are heading to Echelon

We’re getting closer to revealing which startups are taking to the stage at Echelon in June! We have recently announced some of the frontrunners, and we’re looking forward to announcing the semi-finalists.

Here are some of the frontrunners of the TOP100 Program:

Echelon Asia Summit 2023

The deadline for application to join TOP100 has been extended! Interested startups can still sign up to join until March 17. The TOP100 Program gives startups the one golden chance to connect with hundreds of investors, showcase their startups at Echelon, pitch on the TOP100 stage, and access special programs. Find out what’s new in TOP100 and join here: https://bit.ly/TOP100_2023

More announcements are coming soon! Learn more about Echelon Asia Summit 2023 and get your tickets here.

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How Gevme aims to help event organisers reduce their carbon footprint

Gevme CEO Veemal Gungadin

The return of in-person events in Singapore and other Southeast Asian countries are a welcome change, however, one must not forget the environmental impact that it may cause.

In an email interview with e27, Gevme CEO Veemal Gungadin explains how the events industry becomes one of the largest contributors to global carbon emissions, accounting for 10 per cent with multiple contributors tallying up to a rather hefty carbon footprint.

The contributing factors here vary from transportation used to attend the events themselves to energy use and waste generation. To clarify, travel-induced carbon footprint for international conferences resulting in more than 2,000 tonnes of greenhouse gasses and the average participant producing between 500 and 1,500 kg CO2e per conference round-trip, according to a recent study.

Does this mean hosting virtual events is a better alternative? Not really. A study showed a one-day virtual conference (on Zoom) with around 200 participants resulted in 1,324 kg of CO2 emissions, roughly equivalent to burning around 680 kg of coal.

“Thus, whether organisers are planning to run physical, virtual or even hybrid events, it’s increasingly imperative that they decarbonise and rethink how they organise their events, adopting greener strategies throughout every step of the event planning process,” Gungadin stresses.

Also Read: ‘There’s a lack of urgency among companies in achieving net zero targets’: Unravel Carbon’s Grace Sai

This is where Gevme comes in. According to Gungadin, there are already platforms that aims to help event organisers reduce carbon footprints. But the problem is that they often consist of different tools that may not integrate well with each other.

“Event organisers are also typically short on time and, coupled with manpower crunches, often unable to spend the time and effort to implement all these various sustainable recommendations,” he says.

“At Gevme, we provide organisers on our platform with an integrated platform that helps them to reduce their carbon footprint in many ways by doing away with some of the classically physical aspects of their events. For example: Reduce waste (paper, collaterals and materials) through our digital tools and collaterals such as digital tickets, badges, name cards, swag bags, brochures and signage for the event agenda,” the CEO further explains.

It also provide tools such as a digital event help centre, the use of digital forms and survey submissions, gamification (including spin the wheel and treasure hunt mechanics) as well as a virtual venue for attendees to engage with.

“Ultimately, we provide event organisers with a comprehensive and integrated platform that allows them to decarbonise their events through omnichannel strategies without sacrificing the event experience for attendees,” Gungadin says.

Gevme acquires its users through partnerships with both event venues and event planners themselves, such as Marina Bay Sands and the Singapore Expo.

“Through these partnerships, they’re able to offer our services to brands looking to run their events sustainably or those looking to inject a digital touch into their events while ensuring a stable infrastructure that works well with other integrations that enhances the event attendee experience,” Gungadin explains.

Also Read: SG Budget 2023: Greater push towards net zero provides opportunities for startups

The next big event

As the company prepares for its next big plan in 2023, Gungadin shares that last year, it had over one million digital attendees for the events on its platform. It saves over 40,000 tonnes in CO2 emissions, equivalent to 1.2 million trees as they did not have to travel to attend the event.

“We also had over two million attendees registering for events using our platform, providing organisers with the ability to impact each attendee,” he continued.

With that secured, in 2023, Gevme plans to align with Singapore’s MICE Sustainability Roadmap–part of the goal to become Asia Pacific’s Leading Sustainable MICE Destination by 2030.

“We will be tracking our own emissions this year, with the goal to become carbon neutral by 2025 and achieve net zero by 2030. We will also be rolling out key features to encourage greater sustainability efforts for the organisers and brands on our platform while enabling them to keep track of their own emissions as well,” Gungadin closes.

Echelon Asia Summit 2023 is bringing together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups get the chance to pitch to 5000+ delegates, among other benefits like a chance to connect with investors, visibility through e27 platform, and other prizes. Join TOP100 here.

Image Credit: Gevme

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