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Singapore’s viAct secures US$7.3M Series A to expand AI-driven safety tech

Singapore- and Hong Kong-based safety artificial intelligence (AI) startup viAct has closed a US$7.3 million Series A funding round led by Venturewave Capital, an Irish impact investing firm.

Other participants in the round included Singtel Innov8, Korea Investment Partners, and PolyU Entrepreneurship Investment Fund.

The new funding, which exceeded viAct’s initial target of US$6 million, will be strategically deployed to advance viAct’s AI capabilities, focusing on more sophisticated models for hazard prediction, environmental compliance, and workforce safety in heavy industries.

Also Read: Workplace safety getting a tech makeover with AI

The latest funding round will fuel its growth into regions like the Middle East and North Africa (MENA) and Europe, further accelerating its efforts to reshape industries with technology that fosters safer, more adaptive, and eco-conscious workplaces.

Founded in 2016, viAct has built a holistic ecosystem of AI-powered technologies, with its “Scenario-based Vision Intelligence”, AIoT, and edge-generative AI solutions to enhance job-site safety and productivity for heavy industries. The firm aims to catalyse transformative impact by redefining paradigms of safety, operational excellence and sustainable innovation across risk-prone workplaces such as construction, oil and gas, manufacturing, facility management, and mining industries.

viAct’s innovations are vital for contractors, manufacturers, and enterprise leaders worldwide as industries embrace automation. Its “Scenario-based Vision Intelligence” solutions have been implemented across hundreds of organisations in sectors, including construction, oil & gas, manufacturing, and mining.

According to a press release, viAct averted thousands of workplace incidents and improved efficiency by double-digit percentages.

Gary Ng, Co-founder and CEO of viAct, stated: “We envision a future where construction is synonymous with innovation, safety, and sustainability. With our cutting-edge AI solutions, we aim to empower every stakeholder to achieve unprecedented levels of efficiency and responsibility.”

Also Read: DualSafe unlocks safety: A smart, two-in-one helmet built for the modern rider

Kum Tho Wan, Managing Director of Singtel Innov8, added: “viAct’s AI-powered platform can leverage 5G networks to enable real-time monitoring, instant alerts, and data-driven insights. By integrating AI with 5G connectivity, viAct enhances operational efficiency, ensures timely and proactive hazard detection, and helps create safer, more responsive work environments.”

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Indonesia rides Asia’s fintech boom through digital payments. But what is next?

Indonesia’s fintech sector is gaining global attention, spurred by the growing appetite for digital payments and a fast-expanding digital-native population. With Asia’s fintech transaction volumes projected to reach US$19 trillion by the end of 2025, Indonesia stands as one of the region’s most dynamic markets in terms of usage and innovation.

According to a recent report by UnaFinancial, the total volume of fintech transactions in Asia climbed to US$16.8 trillion in 2024, up US$2.1 trillion from the previous year. Of this, digital payments and transfers contributed the most to the increase, accounting for 40.1 per cent, or US$834 billion. Digital commerce and banking followed closely, while other fintech services made up a smaller share.

The report identified Indonesia, along with five other Southeast Asian nations, as pivotal to this surge. Collectively, these countries hosted approximately 400 million unique fintech users at the end of 2024. Among them, Generation Z and Millennials formed a growing majority—together accounting for 65 per cent of users, a figure projected to rise to 79 per cent by 2030.

This demographic shift is driving fintech firms to refine their offerings, placing greater emphasis on intuitive design, personal finance tools, and mobile-first services. Indonesia, with its large and youthful population, has become a crucial testing ground for this evolution.

One of the country’s frontrunners in the digital payment space is DANA Indonesia, a platform that has steadily built its reputation since entering the market. Initially facing stiff competition, the company has grown into a key player thanks to increasing user awareness and an ecosystem that extends beyond payments.

Also Read: Empowering Indonesia with fintech: Dede Suherman’s journey

“When we first launched, we were one of the later entrants,” said Vince Iswara, CEO and Co-Founder of DANA Indonesia, during an interview with e27 in November 2024. “It required a lot of marketing effort to convince someone to try DANA.”

That landscape has shifted dramatically. “People have become more educated about the usefulness and value of digital payments. They are willing to try even without incentives,” Iswara added.

He credits this to the market’s broader maturity and the collaborative push by industries and regulators to promote digitalisation.

DANA’s own evolution reflects the changing expectations of Indonesian users. While it began primarily as a payment tool, the platform now offers features such as gold and mutual fund investments, allowing users to begin investing with less than US$1. This accessibility is tailored for a generation of digital natives keen to take control of their finances.

The platform has also expanded its cross-border functionality. DANA users can already pay in countries such as Singapore, Thailand, and Malaysia, and plans are underway to include markets such as Japan, China, South Korea, and India.

“You can now use [DANA] to transact abroad at a more reasonable rate,” Iswara noted, calling this development one of the company’s key milestones. “That, and our path towards profitability, are signals that we’re moving in the right direction.”

Industry analysts agree that such developments are not just about convenience—they signify a deeper integration of digital financial services into everyday life in Indonesia. Mobile-first platforms such as DANA are helping bridge the country’s financial inclusion gap, particularly among the younger population and those outside major urban centres.

Also Read: SEA fintech faces funding slump in Q1 2025, Singapore and crypto buck the trend

Despite progress, challenges remain. Digital literacy, infrastructure gaps, and regulatory alignment continue to shape the fintech terrain. However, ongoing efforts from both private companies and government institutions appear to be paying off.

Indonesia’s central bank has introduced a range of initiatives, including the National Strategy for Financial Inclusion and the Quick Response Code Indonesian Standard (QRIS), aimed at standardising and encouraging digital payment use.

As Southeast Asia’s fintech landscape grows ever more competitive, Indonesia’s trajectory stands out. With a tech-savvy youth population, increasing cross-border interoperability, and platforms like DANA at the forefront, the country is poised to play a central role in shaping the future of digital finance in Asia.

This is why we want you to join us on Tuesday, June 10, from 10:35 AM to 11:05 AM SGT at the Future Stage for a compelling fireside chat titled “Rise of Fintech Titans: Innovate, Adapt, Lead.”

In this session, e27 Editor Anisa Menur Maulani will sit down with Norman Sasono, CTO of DANA Indonesia, to explore how leading fintech players are evolving in response to the shifting market demands and digital transformation. Discover the strategies behind DANA’s growth and what it takes to lead in Southeast Asia’s highly competitive fintech landscape.

Admission is free! Don’t miss this opportunity to gain insider insights from one of the region’s top tech leaders.

Get your passes here.

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Trade War tensions escalate: How China’s jet ban and Bitcoin slips as supply outpaces demand

The global financial markets are navigating a turbulent landscape as of April 16, with risk sentiment taking a noticeable hit due to escalating trade tensions and mixed economic signals. I see a complex interplay of geopolitical manoeuvring, economic data, and market dynamics shaping investor behaviour. My perspective is that while short-term volatility is likely to persist, driven by trade war escalations and policy uncertainties, there are pockets of resilience and opportunity for those who can navigate the noise with discipline and foresight. The current environment underscores the importance of diversification, safe-haven assets, and a keen eye on macroeconomic indicators to weather the storm.

The ongoing tit-for-tat trade war between the US and China continues to dominate headlines and rattle markets. Reports that China has instructed its airlines to halt further deliveries from a major US jet manufacturer signal a deepening of retaliatory measures. This move is not just a symbolic gesture; it directly impacts a key American industry and could disrupt global supply chains in aviation, a sector already strained by post-pandemic recovery challenges.

The decision comes as part of a broader escalation, with China recently raising tariffs by up to 125 per cent on select US products in response to US tariffs announced earlier this month. These developments have contributed to a sharp decline in Wall Street, with the Nasdaq and S&P 500 dropping 4.3 per cent and 3.5 per cent, respectively, in recent sessions. The MSCI U.S. index, down 1.2 per cent on April 15, reflects this pressure, particularly in sectors such as Consumer Discretionary and Healthcare, both of which shed 0.7 per cent. The trade war’s ripple effects are clear: uncertainty is eroding investor confidence, and companies exposed to international markets are bearing the brunt.

Across the Atlantic, the lack of progress in EU-US trade negotiations adds another layer of complexity. Despite hopes for a thaw in transatlantic relations, the talks have stalled, raising concerns about potential new tariffs or retaliatory measures from the European Union. This stagnation is particularly troubling given the EU’s economic challenges, including sluggish growth in Germany and fiscal pressures in France. The failure to reach a deal could exacerbate global trade fragmentation, forcing companies to rethink supply chains and pricing strategies.

Meanwhile, President Trump’s probe into tariffs on critical minerals introduces further uncertainty. Critical minerals, essential for technologies such as electric vehicle batteries and renewable energy systems, are already subject to supply chain vulnerabilities due to China’s dominance in processing. A US tariff on these materials could drive up costs for domestic manufacturers while potentially failing to reduce reliance on foreign supplies, as seen in past trade policies that misfired, like the copper tariffs criticised by analysts for their unintended economic blowback.

Also Read: US-China trade war escalates: Markets and Bitcoin plummet

The technology sector, a cornerstone of global markets, is also feeling the heat. Nvidia’s six per cent drop in late trading on April 15, following US export restrictions on its H20 chips to China and Hong Kong, underscores the vulnerability of tech giants to geopolitical risks. These restrictions, imposed indefinitely, are a significant blow to Nvidia, which has relied on the Chinese market for a substantial portion of its revenue.

The broader implications for the semiconductor industry are concerning, as tit-for-tat measures could disrupt innovation and profitability across the sector. Asian equity indices, already under pressure from deteriorating trade relations, opened lower this morning, reflecting the market’s unease with these developments. The tech sector’s woes highlight a broader truth: in a globalised economy, no industry is immune to the fallout of trade wars.

Amid this gloom, there are glimmers of resilience. The US Financials sector, up 0.3 per cent, has held up well, buoyed by strong earnings from major banks as the first-quarter reporting season gains momentum. Positive earnings suggest that banks are navigating higher interest rates and economic uncertainty with relative ease, providing a stabilising force for markets. Across the pond, UK indices have been a bright spot, with the FTSE 100 and FTSE 250 gaining 1.4 per cent and 1.5 per cent, respectively. The prospect of a US-UK trade deal, hinted at in recent discussions, has fueled optimism, as such an agreement could shield the UK from the worst of the global trade storm. However, I remain cautious about over-optimism here; trade deals are notoriously complex, and the UK’s exposure to EU markets means it’s not entirely insulated from broader trade tensions.

The bond market offers another lens into investor sentiment. US Treasuries saw a reprieve on April 15, with the 10-year Treasury yield slipping three basis points to 4.33 per cent after a period of volatility. The two-year yield, however, ticked up slightly to 3.84 per cent, reflecting mixed expectations about Federal Reserve policy. Investors piling into Treasuries as a safe haven have driven yields lower in recent days, a trend that aligns with fears of a trade-war-induced recession. JPMorgan’s recent increase in recession odds to 60 per cent from 40 per cent underscores this concern, as analysts warn that sustained tariffs could tip the U.S. and global economies into contraction. The US Dollar Index’s 0.5 per cent gain, snapping a five-day losing streak, suggests some resilience in the greenback, likely driven by its safe-haven status. Gold, up 0.7 per cent, continues to benefit from this flight to safety, with prices holding near record highs. Brent crude, however, slid to US$61 per barrel, weighed down by the International Energy Agency’s downgraded oil demand forecast and the broader impact of trade tensions on global growth.

China’s economic data provides a counterpoint to the prevailing pessimism. First-quarter GDP growth of 5.4 per cent and stronger-than-expected March activity data beat forecasts, signaling that Beijing’s stimulus measures are gaining traction. Market participants anticipate further policy easing and fiscal expansion to counter the drag from US tariffs, which could stabilize China’s economy in the near term. However, the beat hasn’t translated into broader market optimism, as Asian equities remain under pressure.

This disconnect suggests that trade war fears are overshadowing positive economic signals, a dynamic that could persist unless there’s a de-escalation in US-China relations.

Also Read: Asia’s AI fintech sector to grow 2.2x in 2025 led by India, China, Singapore

Impact on cryptocurrency

The cryptocurrency market, often seen as a barometer of speculative sentiment, is also grappling with challenges. Bitcoin’s price, at US$67,420 on April 16, is down slightly from US$67,800, with trading volume dropping 10 per cent in the last 24 hours.

Ki Young Ju’s observation that Bitcoin supply is outpacing demand, backed by on-chain data, points to a bearish tilt. The formation of a “death cross” in Bitcoin’s technical indicators—where the 50-day moving average crosses below the 200-day moving average—further signals potential downside. Ethereum, trading at US$1,603, is similarly under pressure, with its RSI at 44.34 and MACD indicating lingering bearish momentum. The broader crypto market’s struggles reflect a flight from riskier assets, exacerbated by the repeal of DeFi regulations, which has paradoxically triggered outflows rather than inflows. The shift of capital to Layer-2 solutions and other blockchains suggests that Ethereum’s dominance in decentralized finance is waning, adding to its price woes.

From my vantage point, the current market environment is a stark reminder of the interconnectedness of global economies. Trade wars, once thought to be blunt but manageable tools, are proving to have far-reaching consequences, from aviation to technology to commodities. Investors are right to seek refuge in safe-haven assets like gold and Treasuries, but they should also remain vigilant for opportunities in resilient sectors such as Financials or regions such as the UK, where trade deal prospects offer a glimmer of hope. The cryptocurrency market’s struggles highlight the broader risk-off sentiment, but disciplined traders could find short-term opportunities in Bitcoin and Ethereum if technical indicators signal a reversal.

Looking ahead, the path forward hinges on policy decisions. A de-escalation in US-China trade tensions or progress in EU-US talks could restore confidence, but the Trump administration’s aggressive stance suggests more volatility lies ahead. The Federal Reserve, caught between inflationary pressures from tariffs and recession risks, faces a delicate balancing act.

My advice to investors is to stay diversified, monitor macroeconomic data like the Empire State Manufacturing Survey—which, despite improvement, still signals contraction—and keep a close eye on earnings reports for clues about corporate resilience. The markets are testing our patience, but with careful navigation, there’s still room to find value amidst the chaos.

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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AI trade compliance startup Dutycast lands strategic funding from GTR Ventures

Singapore-headquartered AI-enabled trade compliance solutions provider Dutycast has announced an undisclosed strategic investment from GTR Ventures (GTRV) and angels.

Dutycast offers AI Trade Agent, a global trade intelligence platform to help companies navigate international markets. Its technology simplifies complex compliance matters such as rules of origin and tariffs with AI precision, reportedly slashing costs by 60 per cent for SMEs and customs agencies. Its product suite features cutting-edge intelligence tailored for trade, including rules of origin facilitators, HS Code classification, tariff calculation, and chat-based product requirements.

Also Read: Accelerating financial inclusion with AI: Unleashing potential with prudence

The startup caters to exporters, freight forwarders, customs brokers, trade lawyers and supply chain consultants.

Dutycast has partnered with top consulting firms such as McKinsey, PWC, and Singapore’s SATS.

Rupert Sayer, co-founder & CEO of GTRV, commented, “Trade compliance has always been a cornerstone of global economic resilience, particularly for a trade-dependent nation like Singapore. Businesses face so many complexities in navigating evolving regulations, tariffs and geopolitical shifts today.

Dutycast allows its customers to better adjust to a turbulent world of tariff wars and uncertainties in trade rules. We’re confident in DutyCast’s ability to leverage the power of AI to provide smart and affordable tools for trade risk and operations management,” he added.

According to the International Chamber of Commerce (ICC), penalties and delays can cost businesses 5-10 per cent of their annual revenue due to non-compliance with trade regulations, highlighting the critical need for robust solutions like Dutycast.

Moreover, 80 per cent of small and medium-sized enterprises (SMEs) face compliance challenges due to limited resources, presenting a significant market opportunity for accessible, technology-driven tools. The ICC also advocates for digital transformation, estimating that digitalisation could reduce compliance costs by 20-30 per cent and enhance supply chain efficiency.

Also Read: AI, GenAI, and beyond: Navigating the next wave of tech investments in SEA

GTR Ventures (GTRV) specialises in trade supply chains. In partnership with Global Trade Review (GTR), a global trade and trade finance intelligence firm, GTRV has a presence in London and Singapore. GTR boasts a proprietary network of over 60,000 decision-makers in trade finance, treasury, and insurance and organises annual events across five continents.

VinaCapital Ventures, launched in 2018, is a technology investment platform focused on investing in promising Vietnamese and Southeast Asian startups, aiming to develop strong technology companies and assist them in building a regional presence.

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Shopping with the stars: 5 reasons why live commerce with celebrities matters

Your favourite celebrity goes live on your screen. “Hey, guys. Just had the most fire demo of the new iPhone. Thoughts?” 

They start responding to you in real-time while they’re casually rambling on about their latest lipgloss, favourite pet food brands, and even that unappetising cake that they just had.

 The interaction feels real, unscripted, and engaging.

Celeb-driven desirability

Celebrities have always had the power to influence what we buy. When a well-known face goes live to showcase a product, it instantly feels more desirable. We’re not just buying a product; we’re buying a piece of their lifestyle.

Take Heart Evangelista, the Filipino actress and fashion icon. She regularly hosts live shopping events on Lazada, where she shares her favorite luxury fashion and beauty products. Watching Heart talk about these items makes them feel more than just products—they become something we want to be part of.

Even in Singapore, stars like Jack Neo, Terence Cao, and Dawn Yeoh have jumped on this trend with platforms such as StarLive, in collaboration with BeLive Technology. Their involvement has turned shopping into an event, something to look forward to, not just another online transaction.

I trust them; I’ve seen them on TV! 

What makes celebrity live shopping stand out is the real-time interaction. It’s not a polished ad; it’s a conversation. Viewers can ask questions, get honest answers, and see products up close. This kind of unscripted interaction builds trust with the audience.

In Indonesia, singer and actress Raisa Andriana frequently hosts live shopping events on Shopee, where she chats openly with viewers about beauty and lifestyle products. It feels like a casual chat with a friend, and that’s what makes her sessions so effective.

Celeb-amped FOMO

There’s nothing like a limited-time offer to get people to click “buy.” Celebrities supercharge FOMO (Fear of Missing Out) by offering special discounts or deals during live streams that viewers can only grab if they act fast. This urgency gets people to make quicker decisions.

Also Read: Why live commerce is here to stay in Asia

For example, Indonesian pop star Ayu Ting Ting frequently hosts live shopping events on Shopee Indonesia. Her high-energy style and exclusive, time-limited deals create a buzz that drives viewers to purchase immediately. In fact, 50 per cent of viewers buy during live events because they don’t want to miss out on these fleeting offers.

Supercharged celebrity fan communities

Celebrity live shopping isn’t just about selling products—it’s about building a community. Fans tune in not just to buy, but to feel closer to the stars they admire. This sense of connection turns casual viewers into loyal followers who return for more live events.

Platforms like TikTok and Instagram even let fans send virtual gifts to their favourite stars during live streams, making the interaction feel even more personal. According to Shopify, live shopping can boost conversion rates by up to 20 per cent, proving that this deeper connection is key to building lasting loyalty.

Celeb-Shoppertainment

Celebrity live shopping makes retail entertaining. Stars don’t just sell products—they bring stories, humour, and a sense of excitement. It’s not just shopping anymore; it’s a show.

For example, Walmart collaborated with Chris Hemsworth in a live shopping event where viewers shopped his Centr workout essentials live. The event offered  an interactive shopping experience with exclusive product insights. This event turned shopping into a star-powered spectacle, keeping viewers engaged and eager to buy.

Celebrity-commerce: Here to stay?

Celebrity live shopping is changing the way we buy. It’s not just about seeing products; it’s about experiencing them through someone you admire. It makes shopping feel more personal, more connected.

Brands that embrace this shift won’t just see higher sales—they’ll build real relationships with their customers. Shopping is turning into an experience, and the brands that understand this will lead the future of e-commerce.

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Image credit: Canva Pro

This article was first published on October 22, 2024.

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From tariffs to Powell’s speech: Will crypto dips and stocks rally?

The recovery in global risk sentiment, spurred by US President Donald Trump’s announcement of a 90-day pause on reciprocal tariffs (except for China), brought a much-needed sigh of relief to equity markets. Yet, beneath the surface, there’s a nagging sense that we’re not out of the woods. The bond market’s volatility, surging inflation expectations, and a weakening consumer sentiment all point to deeper uncertainties that could shape the trajectory of the global economy in the weeks and months ahead.

Let’s unpack this week’s developments and what they mean for investors, consumers, and policymakers.

The US equity markets staged an impressive rebound last week, with the Dow Jones Industrial Average climbing five per cent, the S&P 500 gaining 5.7 per cent, and the Nasdaq Composite surging 7.5 per cent. These gains came after a tumultuous period where markets were rattled by fears of an escalating trade war, particularly between the US and China. Trump’s decision to pause tariffs for 90 days on most trading partners, allowing time for negotiations, was a pivotal moment. It signaled a potential de-escalation, at least temporarily, and markets responded with enthusiasm. The CBOE Volatility Index (VIX), often called Wall Street’s “fear gauge,” reflected this shift, dropping to 37 after spiking above 50 earlier in the week. That’s still elevated compared to historical norms, suggesting investors remain on edge, but it’s a far cry from the panic levels seen during the height of the tariff uncertainty.

The bond market told a different story. The selloff in US Treasuries was striking, with the 10-year Treasury yield jumping nine basis points to 4.48 per cent and the two-year yield climbing 12 basis points to 3.97 per cent. This was the largest weekly surge in yields in over two decades, a clear signal that investors are bracing for higher inflation and possibly tighter monetary policy. The ongoing US-China trade war, despite the tariff pause for other nations, continues to stoke fears of supply chain disruptions and rising costs. When goods become more expensive due to tariffs, businesses often pass those costs onto consumers, fueling inflation. The bond market’s reaction suggests that investors are betting on this scenario playing out, even if equities are basking in the tariff reprieve for now.

Also Read: SEA fintech faces funding slump in Q1 2025, Singapore and crypto buck the trend

The US Dollar Index, which measures the greenback against a basket of major currencies, closed lower last week, adding another layer of complexity. A weaker dollar typically supports commodities priced in dollars, and we saw that dynamic play out with gold soaring past US$3,200 per ounce, a two per cent gain for the week. Gold’s rally wasn’t just about a softer dollar—it was also driven by recession fears and the safe-haven demand that kicks in when trade wars escalate. Similarly, Brent crude oil jumped 2.26 per cent to settle at US$65 per barrel, buoyed by comments from US Energy Secretary Chris Wright about potentially ending Iran’s oil exports to pressure the country over its nuclear programme. Geopolitical tensions, layered on top of trade uncertainties, are keeping energy markets volatile, and that’s something I’ll be watching closely in the weeks ahead.

On the economic data front, the picture is sobering. The University of Michigan’s preliminary consumer sentiment index for April plummeted 11 per cent to 50.8, its lowest level since June 2022. This sharp decline reflects growing anxiety among Americans about the economic fallout from tariffs, rising prices, and uncertainty about jobs and growth. Even more concerning is the surge in inflation expectations, with the one-year outlook hitting 6.7 per cent, the highest since 1981. That’s a staggering figure, and it underscores the psychological impact of the trade war rhetoric and policy shifts. When consumers expect prices to keep rising, they may pull back on spending or demand higher wages, both of which can create a feedback loop that drives inflation higher. For the Federal Reserve, this is a nightmare scenario—balancing growth, inflation, and now trade-driven disruptions.

Over the weekend, the Trump administration added a twist by exempting smartphones, computers, and other tech devices from reciprocal tariffs. This move was a relief for markets, particularly in Asia, where tech supply chains are heavily integrated. Asian equity indices traded higher in early sessions today, and US equity futures pointed to a positive open. The exemption makes sense from a consumer perspective—hitting tech products with tariffs would have driven up prices for everyday goods such as iPhones and laptops, risking a backlash. But it also highlights the delicate balancing act the administration is trying to perform: projecting strength on trade while avoiding self-inflicted economic wounds. I suspect this exemption is a pragmatic nod to the reality that tech is the backbone of modern economies, and disrupting it too severely could backfire.

Looking ahead, all eyes will be on Federal Reserve Chair Jerome Powell’s upcoming speech. Investors are desperate for clarity on how the Fed plans to navigate this inflationary environment, especially with consumer sentiment tanking and inflation expectations soaring. Powell has been cagey in recent comments, emphasising that the Fed is monitoring trade policies closely. If he signals a hawkish tilt—perhaps hinting at pausing rate cuts or even tightening policy to combat inflation—it could dampen the equity rally. Conversely, a dovish stance might boost stocks but risks fueling inflation further. It’s a tightrope walk, and Powell’s words will carry immense weight.

Also Read: Gold soars, stocks teeter, crypto seesaw: The world awaits Trump’s trade hammer

China’s first-quarter GDP and monthly activity data, due this week, will also be critical. The trade war with the US is undoubtedly weighing on China’s economy, and weaker-than-expected numbers could reignite fears of a global slowdown. Given that several markets will be closed for Good Friday, trading volumes may be thinner, potentially amplifying any market moves. My sense is that investors are in a wait-and-see mode, parsing every headline for clues about the direction of trade talks and monetary policy.

The cryptocurrency market, meanwhile, has been a mixed bag. Bitcoin slipped more than two per cent on Sunday, trading at US$83,482 during Asian hours. Ethereum fell below US$1,600, and altcoins showed varied performance. The crypto market’s sensitivity to trade policy signals is intriguing—when tariffs on Chinese electronics were floated, digital assets wobbled, likely because of fears that supply chain disruptions could hit mining hardware or broader tech sentiment. Yet, Bitcoin advocate Michael Saylor remains undeterred, using social media to double down on his “Buy the Future” mantra. His latest post, timed with Bitcoin’s brief rally to US$83,246, underscores his belief that cryptocurrencies are a hedge against economic chaos. I’m skeptical about Bitcoin’s role as a reliable safe haven—it’s still too volatile and sentiment-driven—but Saylor’s conviction is a reminder of the passionate community behind it.

Ethereum’s technical picture offers some hope for bulls. After finding support at US$1,449 last week, it’s hovering around US$1,638. A close above US$1,700 could spark a rally toward US$1,861, supported by a Relative Strength Index (RSI) that’s climbing toward neutral territory. But the risk of a drop to US$1,300 looms if support breaks. XRP, meanwhile, is showing resilience, stabilizing at US$2.14 after a 14.28 per cent recovery. A break above US$2.23 could push it toward US$2.50, though it needs to hold above its 200-day EMA to sustain momentum. These technical levels matter for traders, but the bigger driver for crypto will be macro developments—trade policies, Fed signals, and global growth.

As I reflect on this week, my view is one of cautious optimism tempered by realism. The tariff pause and tech exemptions are positive steps, but the underlying tensions—US-China trade frictions, inflation fears, and consumer unease—aren’t going away. Equities may continue to climb if trade talks show progress, but the bond market’s warning signs and weak consumer sentiment suggest fragility. Gold’s strength and crypto’s volatility reflect a market searching for anchors in uncertain times. For investors, diversification and vigilance are key. For policymakers, the challenge is to avoid tipping the economy into recession while addressing legitimate trade concerns.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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GXS Bank acquires Validus Capital to accelerate SME financing solutions

Singapore-based digital bank GXS Bank has announced the acquisition of Validus Capital, the Singaporean subsidiary of Validus Investment Holdings (Validus Group), following regulatory approval.

The all-cash transaction saw Validus Capital become a wholly owned subsidiary of GXS Bank.

The acquisition positions GXS Business Banking to cater to small and medium-sized enterprises (SMEs) across all stages of their development. The digital bank already provides services to single-ownership businesses through the GXS Biz Account, an operating account with daily interest and no fees, and the GXS FlexiLoan Biz, an unsecured line of credit.

Also Read: Validus secures up to US$50M from HSBC to support Indonesian MSMEs

The integration of Validus Capital, anticipated to be completed by the end of the year, will allow the bank to serve larger SMEs requiring solutions to optimise their cash flow and access timely financing via short-term trade finance and supply chain financing.

All existing loans disbursed by Validus Capital will continue to be serviced without disruption.

Muthukrishnan Ramaswami, Group CEO of GXS Bank, stated: “There are significant synergies from this acquisition. As a bank, we are leveraging our balance sheet strength, digital ecosystem, and regional network to enhance and extend Validus Capital’s digital lending solutions to more SMEs in the region.”

He further elaborated that Validus Capital’s suite of financing solutions will enable GXS Bank to assist SMEs in unlocking cash flows promptly. “Instead of waiting for payment for work done or goods supplied, SMEs will be able to take advantage of our supply chain finance and working capital loans powered by Validus Capital. The sooner they receive capital, the faster they can invest in growth opportunities,” he added.

Also Read: Validus, TTC Group, Do Ventures form JV to boost SME lending in Vietnam

Established in 2015, Validus Capital is one of Singapore’s leading digital lending platforms catering to SMEs. To date, it claims to have disbursed over US$1 billion in supply chain financing and working capital loans to thousands of SMEs in the region.

While the Singaporean business is now part of GXS Bank, Validus Group will maintain its headquarters in Singapore. It will intensify its focus on its core markets in Indonesia (operating under the brand Batumbu) and Thailand. Notably, Validus is now profitable at the group level, a significant achievement for a fintech in the region, with Batumbu having been profitable for the past three years.

Last September, Validus partnered with global banking giant HSBC to raise up to US$50 million in debt facility. The capital is being deployed through Validus’s Indonesian subsidiary, Batumbu, to support local MSMEs and address the country’s financing gap.

GXS Bank, holding a banking licence from the Monetary Authority of Singapore, is owned by a consortium comprising Grab Holdings and Singtel. It operates as part of a regional network of digital banks, working closely with GXBank in Malaysia and Superbank in Indonesia. Validus Group is recognised as a leading SME lending marketplace in Southeast Asia, having financed US$5 billion to SMEs across ASEAN.

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Moom Health raises US$2.7M to drive innovation in women’s wellness

[L-R] Moom Health co-founders Mili Kale and Maya Kale

Singapore-based women’s health supplement brand Moom Health has announced SGD3.5 (US$2.7) million pre-Series A funding round led by Wipro Consumer Care Ventures, the venture funding arm of Wipro Consumer Care & Lighting.

Existing investor DSG Consumer Partners, alongside Racer Ventures (the family office of the Eu family and founders of Eu Yan Sang) and HPRY Holdings (a private investment firm supported by Kuok Khoon Hong, the co-founder and Chairman of Wilmar International) participated.

Also Read: Empowering women in healthtech: The role of technology in driving inclusive workplaces

Moom Health will utilise the newly secured funds to invest in product innovation, bolster its supply chain and team, venture into new markets, and expand its digital and retail footprint.

Furthermore, Moom aims to set new benchmarks in product innovation, community engagement, and research and advocacy within the women’s health domain.

Founded in 2021, Moom Health creates natural remedies for modern Asian women in the form of expert-backed supplements. Whether someone is starting their gut health journey or looking for more natural ways to manage PMS symptoms, Moom’s products and educational resources are designed to provide the quality and clarity women have been looking for in the supplement aisle.

Moom has a presence in Singapore, Malaysia, and Hong Kong.

Also Read: The most-funded healthtech startups in Southeast Asia: A decade in review

“There is a need for products built by the Asian woman, for the Asian woman and it’s amazing to be at the forefront of this movement—especially in the women’s health sector! We have seen tremendous growth in products like Happy Hormones and Healthy V, hero SKUs targeting specific need states (Fertility/PCOS/Postpartum Recovery & Vaginal Health, respectively) of the modern Asian woman, and view that as a ‘wake up call’ that products like these are not only needed, but wanted in the market!,” said co-founder, Mili Kale.

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The product management strategy behind building AI agent platform

Automation is evolving, and AI agents represent the next big leap. However, building a product that truly resonates with users is still an unproven and challenging process.

In a recent episode of the Startup Project podcast, I had the opportunity to dive into this topic with Jacob Bank, Founder and CEO of Relay.App. Our discussion shed light on the intricate product development journey of an AI agent-building platform. Here are some key takeaways for product managers, engineers, and entrepreneurs looking to build AI-first automation products.

The path to product clarity and the power of iteration

Relay.App’s journey highlights the power of iteration and market feedback. The early days were a period of exploration. Founded in 2021 with the vision of enhancing cross-tool coordination using AI, the team experimented with multiple approaches—building eight or nine different prototypes—before landing on a viable product direction.

Initially, the idea was to use AI to bridge gaps between various tools as the number of SaaS tools in any given organisation have been increasing over the last decade. But the real breakthrough came when Relay App shifted its focus to capturing repeated tasks that blend automation with human judgment. This pivot led to the development of a workflow tool that sits between Zapier-style automation and Asana-style task management.

The shift to AI agents

Despite some early traction, the Relay App team recognised a fundamental issue: positioning themselves as a workflow automation tool limited their reach. The “no-code workflow automation” label resonated with a niche audience but failed to capture the broader potential of AI-driven productivity.

This realisation led to a strategic shift—from an AI-powered automation tool to an AI agent-building platform. More than just a rebranding exercise, this represented a fundamental change in product philosophy. Instead of simply connecting tools, Relay.App now provides a platform where users can create intelligent agents that proactively work on their behalf.

Also Read: 4 ways to eliminate pointless tasks from your daily work

Integrations: A core competency, not an afterthought

One of the key takeaways from our discussion was the critical importance of integrations. Unlike other companies, Relay is not considering integrations as an afterthought and are not interested in open sourcing the ability to build integrations for the platform. They believe each integration has to carefully crafted and designed by top-tier engineering talent. For AI agents to function effectively, they must seamlessly interact with the tools that businesses already use.

Relay.App currently supports around 120 native integrations and is working toward expanding this number to 300-500. The goal is to cover essential business categories like email, calendar, messaging, CRM, and marketing automation. They firmly believe the usefulness of AI agents is directly tied to their ability to integrate deeply with existing workflows.

Human-in-the-loop

As AI becomes a bigger part of workflows, maintaining human oversight is crucial. Jacob stressed the importance of a human-in-the-loop mechanism that allows users to review and provide feedback on an agent’s planned actions before execution.

This approach not only builds trust but also enables continuous learning. AI agents can refine their behaviour based on user input, ensuring they align with human intent. Additionally, when AI deviates, users must have the ability to intervene and correct course in real-time. Striking the right balance between delegation and human interaction is essential to making AI augmentation truly effective.

Product-led content and community-driven growth

Relay’s go-to-market strategy heavily revolves around product-led content. Jacob actively creates content—LinkedIn posts, YouTube tutorials—demonstrating real-world use cases for AI agents. This helps users understand the product’s capabilities and lowers the barrier to adoption.

Beyond content, fostering a community is a key part of Relay.App’s growth. By enabling users to create and share templates, the platform has built a cycle of organic adoption where users contribute back to the ecosystem, making the product more valuable for everyone.

Also Read: From silicon to sustainability: Data centres in a warming world

The future of product development: AI-powered teams

Jacob envisions a future where product teams are leaner, more agile, and empowered by AI. Instead of large teams with highly specialised roles, individuals will take on “player-coach” responsibilities—combining strategic vision with hands-on execution.

This shift is possible because AI agents can automate routine tasks, allowing human employees to focus on higher-level problem-solving. The key lies in identifying the right tasks for automation and designing workflows that integrate AI seamlessly with human expertise.

Key lessons and the road ahead

Jacob Bank’s journey with Relay.App offers valuable lessons for anyone building AI-first products:

  • Embrace iteration: Finding the right product-market fit requires constant experimentation.
  • Listen to customers: Market feedback is essential in refining product vision.
  • Prioritise integrations: AI agents must work seamlessly within existing tool ecosystems.
  • Maintain human oversight: A human-in-the-loop model builds trust and ensures better AI alignment.
  • Leverage product-led content: Educating users through compelling content drives organic growth.

As the agent landscape evolves, product teams need to remain flexible and adaptable. By focusing on tangible value, robust integrations, and user-centric design, companies can successfully navigate the challenges of AI adoption and build transformative products.

Relay.App’s experience serves as a reminder: the real opportunity in AI isn’t in the hype—it’s in creating practical, user-friendly solutions that empower people to work smarter and faster.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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Wired for life: How technology is rewriting the human experience

In the digital age, few forces have reshaped our daily behaviour, cognition, and relationships as significantly as technology. It touches everything—how we work, learn, communicate, fall in love, manage money, and even entertain ourselves. But beneath the convenience and innovation lies a deeper transformation: one that alters how we think, interact, and understand what it means to be human.

This is not just a story about screens and software. It’s a story about people—how we live now, how our parents lived before us, and what we might be losing in the pursuit of seamless efficiency. It’s a story of change so quiet, so constant, that we often fail to see its full impact. The longer we go without questioning, the more invisible it becomes. We live surrounded by code, yet we seldom consider how deeply it codes us in return.

Technology is no longer a tool. It’s an environment.

It’s easy to think of technology as something we use—a neutral set of tools designed to simplify life. But that view is increasingly outdated. Today, technology functions less like a toolkit and more like an environment: invisible, omnipresent, and unavoidable. It seeps into the mundane and the monumental, defining not just how we perform tasks but how we perceive the world.

We wake to smartphone alarms and fall asleep to streaming platforms. Between those hours, we navigate a landscape of emails, instant messages, video calls, AI suggestions, fintech transactions, and algorithm-driven content. The result is a life defined not by occasional tech use, but by near-total digital immersion.

Unlike the physical tools of the past—a hammer, a typewriter, a rotary phone—modern technology wraps itself around us, responding to our behaviours, learning our patterns, and shaping our preferences. Our digital footprint is not a byproduct of usage—it is the product. Our choices are constantly guided, predicted, and monetised.

This constant exposure doesn’t just shape our schedules. It shapes us—our habits, attention spans, priorities, and even our values. Our sense of time has warped. Our expectations have shifted. And because it feels normal, we rarely question what it’s doing to us. We live inside it—breathing it in, building our identities through it, one notification at a time.

Work: Productivity gains, boundary losses

In professional life, technology has delivered extraordinary efficiencies. Remote work tools like Zoom, Slack, and Notion have enabled collaboration across time zones. Cloud platforms allow simultaneous editing. Automation cuts down administrative labor. Real-time communication platforms make cross-functional alignment easier than ever. In many ways, we are doing more, faster, and from anywhere.

But these benefits come with trade-offs. The same platforms that allow flexibility also blur the lines between work and rest. Employees are now expected to be reachable beyond business hours. The culture of “instant reply” fosters anxiety, while back-to-back virtual meetings have eroded the value of deep, uninterrupted thinking. Burnout is no longer confined to the office—it follows us home, hiding inside our inboxes and notifications.

The psychological effect of being always connected, yet rarely present, has also transformed work culture. The illusion of productivity often replaces meaningful contribution. We reply faster but think slower. We multitask more but retain less. The workplace has become a place of constant communication, rather than considered creation.

Also Read: Transforming tech performance: A brain-friendly growth approach

Compare this to our parents’ generation, where work ended when you left the office. The boundaries were rigid—but they were also protective. Today, many of us can’t remember the last time we fully switched off. We scroll through emails on holidays, check messages before sleep, and tether our value to the pace of our responses. In trying to stay connected, we’ve lost connection—to ourselves, our rhythms, and sometimes, our purpose.

Entertainment and leisure: Infinite choice, Diminished patience

In entertainment, we’ve moved from scarcity to excess. Where previous generations waited for weekly television broadcasts or visited cinemas for communal experiences, today’s viewers binge-watch entire series in one sitting. Streaming services have created a culture of immediacy. If content doesn’t capture our attention in seconds, we skip.

Games have become immersive social ecosystems. Virtual concerts, in-game events, and expansive multiplayer worlds are now part of the entertainment fabric. Music is available instantly. News, curated by algorithms, is consumed through endless scrolls and five-second clips. Our leisure has become a high-speed buffet.

Yet, paradoxically, this abundance can dilute the quality of engagement. With every option at our fingertips, attention has become fractured. We consume more—but reflect less. The ability to sit with discomfort, ambiguity, or slow storytelling is rapidly diminishing. We swipe through lives, stories, and emotions with the same flick.

Patience—a virtue once practiced in the days of dial-up internet and rental DVDs—is becoming obsolete. Entertainment now competes not just for our interest, but for our attention span, which technology itself has shortened. The result is content that is optimised for immediacy, not depth. And in choosing the quick thrill, we risk losing the lasting memory.

Social interaction: Connection without closeness

Few areas have changed as dramatically as human relationships. Social media allows us to stay in touch with people across the globe. Messaging apps offer instant contact. Dating platforms broaden access to potential partners. In many ways, communication has never been more convenient.

But convenience is not the same as closeness. Relationships today are often mediated through screens, where nuance is lost, and misinterpretation is common. Digital communication flattens emotion, shortens conflict resolution, and favors immediacy over depth. We respond with emojis instead of emotion.

Even among friends and family, in-person interactions have been replaced by emojis, voice notes, and heart reactions. We witness each other’s lives through curated highlight reels, creating an illusion of intimacy while reducing the space for vulnerability.

Loneliness is rising—even in hyperconnected environments. A generation raised on digital interaction often struggles with in-person communication. Conflict resolution, empathy, and emotional literacy are learned less through human models and more through transactional texts. We know how to reply quickly, but not how to listen deeply.

For our parents, relationships required more effort—but perhaps, more presence. Letters, face-to-face talks, and long phone calls built slower, but sturdier bonds. Today’s always-on culture risks producing connections that are broad but shallow. We connect more often, but feel less seen.

The cognitive shift: Comparing generations

To fully appreciate the psychological impact of technology, it’s useful to compare generational experiences. Our parents lived in a slower world. They navigated cities without GPS, relied on memory rather than cloud storage, and maintained social bonds through in-person interaction or handwritten letters.

Also Read: Key insights for tech startups: 6 essential tips to thrive in the industry

Their challenges were logistical: how to reach people, how to access information, how to find opportunities. But these constraints strengthened certain mental faculties—spatial memory, emotional resilience, delayed gratification, and critical thinking. Tasks required planning and anticipation. Mistakes taught patience.

Today’s digital natives live in a different mental landscape. Answers are immediate. Directions are automated. Choices are abundant. While this fosters adaptability and digital fluency, it often comes at the cost of deeper cognitive engagement.

Memory is externalised to search engines. Boredom is eliminated by scrolling. Problem-solving is often bypassed by automation. We don’t need to remember, wait, or struggle. And yet, these very experiences—waiting, struggling, memorising—are the ones that develop resilience, creativity, and insight.

Brains adapt to the environment they’re in. In a fast-paced, notification-driven world, we are training our minds to be reactive rather than reflective. And reflection—not reaction—is where meaning lives.

Fintech, realtech, and the tech that touches everything

Beyond consumer tech, advancements in fields like fintech and realtech are also reshaping human behaviour. Fintech platforms have democratised access to banking and investment. Mobile wallets and peer-to-peer lending have made transactions faster and more inclusive, especially in emerging markets.

Fintech has enabled a generation of self-directed investors. Apps that simplify trading, budgeting, and savings gamify financial literacy. Yet, the same apps can foster addictive behavior. The stock market becomes a game. Cryptocurrencies become high-stakes bets. Financial decisions become more impulsive and less informed.

Realtech—technology that intersects with real estate—has also transformed how we live. Smart homes offer convenience but also raise privacy concerns. Virtual property viewings speed up transactions but reduce human engagement. AI-driven pricing tools prioritise efficiency over fairness. Homes are becoming data centres.

These technologies shape not just economic behaviour, but how we relate to space, risk, and ownership. They make complex decisions seem simpler, but they also remove opportunities for negotiation, personal judgment, and human nuance. The home is no longer just a shelter—it’s a system.

Also Read: Tech career switch: A woman’s guide to upskilling and advancement

Rethinking the role of tech: What are we really building?

As we move further into an AI-powered, hyper-connected future, the key question is no longer what technology can do.

It is: What should we let it do? And at what cost?

Some critical reflections worth asking:

  • Are we using technology to deepen our lives—or simply to distract from them?
  • What habits are we unconsciously developing, and what abilities might we be losing?
  • Are our relationships more frequent but less meaningful?
  • Has convenience replaced resilience?
  • What does “being human” mean when machines start thinking, recommending, and even feeling on our behalf?
  • Are we designing tools for empowerment—or surrendering agency to algorithms?

Technological progress is inevitable. But human progress is not. That depends on how thoughtfully we respond to the world we’re creating.

Because in the end, the future will not be built by tech alone. It will be built by us—our choices, our ethics, and our willingness to remain human in an increasingly automated world. It’s time to decide not just how we use technology, but how we let it shape our lives. The tools are powerful. The responsibility is ours.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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Image credit: DALL-E

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