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WORQ secures US$2.4M to grow its co-working spaces biz through partnerships, acquisitions

Malaysia-based co-working spaces operator WORQ has secured RM10 million (US$2.4 million) in fresh investment from seven follow-on investors, including its returning backer Phillip Capital.

In 2018, the firm had secured RM10 million in a crowdfunding round from Bangsawan Consulting and Phillip Capital.

WORQ, which has also secured loan offers from six banks including Affin, will use the fresh capital to grow its space under management 10-fold to one million square feet, it said in a press note.

The company was founded in March 2017 by Stephanie Ping and Andrew Yeow.

Also Read: Is this the end of the coworking culture?

Since its previous fundraise, the company claims to have grown its footprint 7x and revenue by 560 per cent and has been profitable.

With its sustainable model, WORQ is able to help turnaround loss-making spaces even in quiet locations. It has made an acquisition of another flexible space into its portfolio for this purpose.

It is also looking to inorganically expand its portfolio via acquisitions and partnerships with other co-working space operators and landlords.

The Kuala Lumpur-headquartered firm has expanded its services to include WORQ Enterprise, a space-on-demand division dedicated to consulting and customising workspaces for companies. These integrated solutions help companies save up to a staggering 30 per cent in costs every month.

“WORQ sells office usage to companies one desk at a time, eliminating the need to rent and fit out an office. WORQ’s space-on-demand solutions allow companies to implement a distributed work style. In this new environment, WORQ can sell one desk multiple times over and increase efficiency of space usage,” said Ping.

Also Read: T. Fuad leaves WeWork Southeast Asia & Korea, Samit Chopra takes over as MD

The company will soon be launching its proprietary community app SPARQ to create an online-offline experience for its users.”This spawns local communities everywhere, thereby canvassing the globe with productive hyper-localised communities all over the world. Ultimately, WORQ’s vision is to help people prosper by working together,” Ping added.

The company has earlier received funding from the likes of Cradle Fund, SMG (investment holding company co-founded by the founding partner of Jungle Ventures), and 500 Startups.

According to global real estate giant JLL, flexible office spaces only make up one per cent of Kuala Lumpur’s total office space. JLL estimates that flexible space demand will accelerate due to COVID-19, predicting that 30 per cent of all office space will be consumed flexibly by 2030. WORQ estimates that the flexible office market in Malaysia will grow to RM3 billion (US$722 million) by then.

Image Credit: WORQ

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Can Millennials turn their data into dollars?

data of millennials

Millennials make 75 per cent of the global workforce. But as a generation, they’re deeper in debt, only half as likely to own a home, and more likely to live in poverty than their parents. The same forces that are driving massive inequality between the top one per cent and the rest, are also creating a vast wealth gap between Baby Boomers and Millennials.

So what are the core reasons that drove Millennials to the brink of distress? And what could be the possible respite?

Firstly, its stagnant wages. Median wages grew by an average of 0.3 per cent per year between 2007 and 2017, just as Millennials were beginning their careers. Before that, between the mid-1980s and mid-1990s, wages grew at three times that rate.

While the wages have stagnated, the costs of essentials such as housing and education have been going through the roof. Millennials own fewer homes, the most common way Baby Boomers built their wealth in the past. Education costs have soared. Incremental technological advances are so rampant that many jobs and roles are increasingly becoming obsolete. An average millennial is expected to take a couple of college degrees and change their career at least twice to land a secure job.

Adjusted for inflation, the average college education in 2018 cost nearly three times as in 1978. That expensive college education means that the average graduate carries a whopping US$28,000 in student loan debt. As a generation, Millennials are more than US$1 trillion in the red. In addition, the average young adult carries nearly US$5,000 in credit card debt, and this number is growing.

Also Read: Top 9 data and analytics trends to watch out for in 2020

Millennials are finding it harder than previous generations to save for the future. Among Fortune 500 companies, only 81 sponsored a pension plan in 2017, that’s down from 288 twenty years ago. Employers are replacing pensions with essentially “do-it-yourself” savings plans.

All of this means that fewer millennials are entering the middle class than previous generations.  Most have less than US$1,000 in savings. Many young people today won’t be able to retire until 75, if at all.

So what is the escape?. So what is that one thing that this generation has that can be considered the most valuable weapon in their arsenal?

The answer is data

While this generation is living in distress, on the other side of the coin, markets have never seen the trillion-dollar tech giant sprung up like this before. Through their murky policies, tricky wordings, and sneaky details about consent, tech giants have been collecting insane amounts of data about the millennials.

Whether data is used for targeted advertising, predicting buyer behaviour, deploying AI, or buying or selling to third parties; it is clear that the fortune of these companies is built on the intimate information of the users.

Companies can take a customer-driven approach to information sharing, empowering the consumer to share and rescind their consent. Instead of simply asking for consent, organisations can capture gained consent in an auditable workflow; one which enables an automated and secure digital communication link with the customer.

Also Read: News Roundup: Carousell launches millennial-targeted property platform in Hong Kong

Once consent is secured, companies can build flexible, secure platforms to store and manage the data in a customer-driven way. Next, build digital rights management services that create a digital ‘vault’ for customers to store personal data and give the user an opportunity to monetise the same.

A tech company pays an average of US$208 per day per user for the data.

If the proposed approach is to be implemented a millennial can secure a minimum of US$75,000 per year per company. And the sky is the only limit to how many companies an individual can sign at US$75,000 p.a.

The questions, to trade or not trade?

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Koh Boon Hwee-backed US$100M+ VC fund Altara Ventures to invest in 20-25 firms in SEA

Altara Ventures's General Partners

Altara Ventures’s General Partners

A group of tech and investment veterans, including Koh Boon Hwee, Tan Chow Boon and Seow Kiat Wang, have joined hands to launch Altara Ventures, an early-stage VC fund targeted at the Southeast Asian markets.

Other General Partners of the fund are Gavin Teo and Dave Ng.

“We are targeting a US$100M+ fund and are in the process of fundraising,” General Partner Ng told e27. “We look to invest US$3-5 million on an average in pre-Series A, Series A and selectively some Series B companies. We prefer to lead and are also open to collaborating with other funds as co-investors.”

Headquartered in Singapore, Altara aims to invest in the fintech, consumer, enterprise software, logistics, healthcare and edutech verticals.

Also Read: Koh Boon Hwee’s new US$100M VC fund Credence Partners to invest in Series A, B firms in Southeast Asia

The firm plans to support a total of 20-25 companies operating primarily in the Singapore, Indonesia, Vietnam, Malaysia, Thailand and Philippines markets.

It has already made three investments — Tonik Financial, a digital bank providing consumer banking services in the Philippines; Stashfin, a mobile-first digital fintech providing consumer credit in India; and Senseye, a deep-tech, AI and data science company that provides insights into user cognitive states.

“We want to back passionate founders and entrepreneurs who have strong product and platform innovation, applying technology to solve a large market problem. This is on top of our typical engagement and diligence process for investments selection,” Ng added.

Altara’s Limited Partners comprise a leading financial services institution, a publicly-listed technology corporation and a prominent family office.

The VC firm’s name derives from the English word Altitude and the Bahasa word Nusantara, which is the historical designation for maritime Southeast Asia.

Each of Altara’s five partners brings extensive experience founding, operating and investing in technology startups in Southeast Asia and globally.

Boon Hwee, Chow Boon and Wang are prominent business leaders and serial entrepreneurs in the Singapore ecosystem, with an angel track record of investing in over 100 companies such as Alteon Networks, FreeCharge, Razer, StashAway and many others.

They previously held the roles of senior executives at HP before founding a leading technology company, Omni Industries, which successfully launched an IPO and subsequently exited to Celestica for S$1.6 billion (US$1.2 billion).

The trio also have years of managing private equity investments as Credence Partners.

Teo and Ng are veteran VC investors bringing decades of experience managing venture funds and operating startups in the US and Southeast Asia. Previously, the duo led investments at B Capital Group, where Teo founded the San Francisco office and Ng was a founding director of the Singapore entity, helping to launch its Asian presence.

Also Read: Renowned Singapore businessman Koh Boon Hwee leads Series A in travel startup BeMyGuest

Together, the two invested in several growth-stage companies such as Atomwise, AImotive, Carro, Icertis, Ninja Van in Asia and the US.

Prior to B Capital, Teo invested with Comcast Ventures and managed product at Zynga through the company’s IPO on NASDAQ. Ng was most recently the Head of Southeast Asia for Eight Roads Ventures, a US$6 billion global VC fund backed by Fidelity.

Early this year, three of Altara’s General Partners — Hwee, Boon and Wang — had launched a US$100-million fund Credence Partners.

Image Credit: Altara Ventures

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BigBrainBank raises 7-figure seed funding to allow people to make investments with minimal financial knowledge

BigBrainBank Founder Brendon Yong

BigBrainBank, a Malaysian startup that digitally assists investors in making trading decisions, said today it has raised a “7-figure USD” in seed funding from unnamed angel investors.

The platform, developed using a wide range of Big Data, Machine Learning, and AI technologies, collates years of market information and matches them with an optimised, deep-learning algorithm that generates smart trade suggestions for users.

The goal is to allow ordinary people to make investments with minimal technical or financial knowledge.

Also Read: Singapore’s Bambu secures US$10M to grow its SaaS-based robo-advisory solutions

BigBrainBank is a robo-advisor whose platform comes with a range of tools to make investing easier, ranging from risk level management, news filters, backtesting/market analysis, to social media sentiments.

Its boasts of a feature that notifies users on what to trade and when to trade based on historical data that it claims to have more than 65 per cent accuracy.

The platform also includes multi-channel analysis on commodities, indices, bonds and forex, with plans to integrate multi-broker accessibility in the longer term.

Since the launch in July 2020, BigBrainBank’s core product, The Brain – AI Trade Strategies app, has garnered over 60,000 trial users who registered over the app stores and website, the company said in a press note.

While the platform is designed on a freemium basis, the company charges an annual subscription of US$300 for more advanced features.

Moving forward, BigBrainBank expects to draw in 100,000 more subscribers by the year end.

Also Read: VinaCapital acquires operations of Singapore’s robo-advisor Smartly

As of today most of the current subscribers are from Malaysia, with 20 per cent coming from Singapore, Indonesia, Thailand, Taiwan, and Dubai.

In 2021, BigBrainBank intends to penetrate into new markets in the Philippines and Hong Kong, and thereafter to the rest of Asia.

“Our goal is to raise the standard of peoples living through financial tools and education. We believe BBB will not only allow people to make better investment decisions, it will also allow them to gain all the necessary support they need,” said Brendon Yong, Founder of BigBrainBank.

Image Credit: BigBrainBank

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‘Adopt digitalisation and don’t wait for normalcy to return’, urges Singapore’s Trade and Industry Minister

During the Future Economy Conference and Exhibition (FECE) of 2020 organised by the Singapore Business Federation, Singapore’s Trade and Industry Minister Chan Chun Sing stressed on the importance of digitalisation to push the economy forward.

“Singapore must act now to transform its economy, or risk losing its hub status and see its businesses and worker’s competitive edge erode,” he said.

He further added that companies must prioritise making use of digital methods to go beyond the boundaries put forth by geography.

“Now is the time to re-engineer processes, build a new economy, and transform to create the right opportunities for businesses and people,” he added.

“The faster we adapt, the faster we recover. There is no place for treading water and waiting for normalcy to return. Others will overtake us, and the opportunities will pass us by.”

The virtual conference, which saw a total of 1,000 business leaders attending, had 19 speakers from large companies, including United Overseas Bank, PayPal and PricewaterhouseCoopers, who shared their experiences going digital.

The main focus of the conference was how companies can rebuild their processes using digital tools. According to executive chairman Chris Wei of Aviva Asia “data was the number one key to the company’s digital strategy” in the new normal.

Also Read: Singapore’s central bank announces new hub for SMEs to access business services

Throughout his speech, he also spoke about challenges that he faced while making the transition and said that “culture clash” was one major hurdle.

“It does require leadership, it requires a lot of time, a lot of mediation, to make sure that priorities are aligned,” Wei, said.

In Singapore, throughout the outbreak of the pandemic, many companies have stepped up their efforts to offer help and support SME and MSMEs’.

Companies like Grab announced a pilot programme for hawkers, which delivers food from hawker stalls to customers while other companies like SGTech set up a fund to support Singapore’s small and medium-sized enterprises (SMEs).

Other than that, the government is also reaching its hand out to support small businesses through schemes such as the SMEs Go Digital programme and financial incentives such as the Digital Resilience Bonus for firms that use digital solutions.

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Expanding in Vietnam, this is how FlowerStore blooms through a pandemic

There are several exciting milestones that FlowerStore has achieved within the past few years.

Yes, the COVID-19 pandemic has been challenging for the Southeast Asian startup ecosystem. But for some, it actually opened up doors of opportunities. In May, as Metro Manila underwent a lockdown as a consequence of the global health crisis, online flowers and gifts platform FlowerStore Group actually managed to pull off a successful Mother’s Day campaign in May.

As most offline flowers and gifts retailers were closed, the startup seized this opportunity and managed to deliver tens of thousands of flowers to customers.

In August, at the height of the pandemic in Southeast Asia (SEA), the company announced its second office in Vietnam, a market that they have entered in 2019. Starting off in Ho Chi Minh City, FlowerStore expanded its presence to Hanoi.

“We see that from a demographic point of view it is pretty similar to the Philippines. But at the same time … the marketing costs are actually way lower than Indonesia, and the labour costs are way lower than Indonesia, Thailand, and Malaysia,” FlowerStore founder Saul Molla says.

In this interview with e27, Molla explains how the company sets itself apart and breakthrough a market in a challenging time.

Also Read: BloomThis CEO Giden Lim on the power of flowers and working with a co-founder spouse

A budding potential

FlowerStore Group was founded in July 2018 in the Philippines with the goal to bring affordable flowers to the emerging market.

This year, the company says that it sold out its 20,000 Valentine’s Day delivery slots one week before February 14. The milestone has encouraged the company to increase its Valentine’s Day slots to 100,000 next year.

“Being able to scale up at this level while generating significant positive FCF has always been a challenge in the industry due to high customer acquisition costs (CAC) and promotions to attract consumers. FlowerStore’s strong P&L due to its direct access to the producers will continue to help the company achieve its goals,” it explains in a press statement.

It also stated that its revenue continues to surge while generating positive EBITDA and Free Cash Flow (FCF) unlike traditional fast-growing e-commerce companies in the region.

According to Molla, the company’s focus on pricing and customer experience help them to get ahead of the competition. In addition to providing affordable flowers and gifts that were sourced directly from farmers and suppliers, it also tries to adjust to unique user behaviour in the market.

For example, cash-on-delivery (COD) remains a popular payments option for many markets in SEA. But considering the fact that most customers are buying flowers for gifts, FlowerStore recognises that it would be strange to have the flowers delivered to the recipient’s door and the delivery man asks for the payment.

“Basically, what we do is send one rider to pick up the cash from the customer … And then with another rider, we deliver the order –it is all about making it a seamless experience for the customers. This is something that has received very good acceptance from the market,” Molla says.

Also Read: FlowerAdvisor is building a million dollar business in flowers and gifts

Blooming to the future

Prior to founding FlowerStore, Molla was previously known as the CFO and Head of Business Development of Lazada Philippines, a position that enables him to get a good idea of the e-commerce scene in the region –and what it takes to win it.

With a background in aerospace engineering, he came to the Philippines in 2016 from Spain. He cited boredom of the European market as the reason for his move.

“Flowers and gifting are vertical that is already established in the developed markets. But it’s still completely unattended in SEA, without any market leader,” he explains.

Molla credited his experience at Lazada for enabling him to generate strong customer demand for FlowerStore within the first two years of its operations –especially with floral and gifting e-commerce industry being highly underpenetrated in the region.

In 2019, FlowerStore raised a US$1.5 million seed funding round led by “local family offices with large stakes in the agriculture and real estate industries.”

Saul Molla, Founder, FlowerStore Group

The company used the funding to fuel its Southeast Asia expansion plan and to strengthen its gifting category capabilities.

This year, FlowerStore plans to continue its regional expansion plan.

“We have reached some kind of a sweet spot which we actually weren’t expecting until now … we are at a scale that allows us to have a kind of flywheel of a business, a business that is generating money, that allows us to continue expanding,” Molla says.

“I thought that there was also a good moment, in the sense that it is good to bring kind of positivity to the community when, just a while ago, I was reading about another e-commerce in Indonesia closing down,” he continues.

Today, the company has over 150 team members and delivers thousands of orders across the Philippines and Vietnam.

Image Credit: FlowerStore

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Fertile ground for partnership: How agritech boom in SEA holds a promise for Latin America

agriulture in SEA and Latin America

From the lush rainforests of the Amazon to the majestic Andean peaks, Latin America’s varied topography and diverse climate allow for a thriving agrifood sector that presents many opportunities to agribusinesses and agritech ventures.

However, despite the favourable natural conditions, the industry still suffers from structural weaknesses and underdeveloped technologies. There is thus a gaping hole to be filled by knowledge-intensive agritech businesses that understand the workings of the agrifood sector in emerging economies.

Southeast Asia’s agritech boom may just hold the key to the development of Latin America’s agricultural economy. While the two regions may be separated by geography, culture, and language, they both share the realities of emerging economies and developing agricultural spaces. The rapidly rising innovations and solutions in Southeast Asia’s agritech space may thus hold much promise for Latin America’s agrifood sector.

Latin America’s thriving agrifood sector

The Latin America and Caribbean region (LAC) is widely known for its diverse climate and topography, which allow it to produce a wide range of agricultural commodities. The region covers more than two billion hectares, of which 38 per cent is used for agriculture. It accounts for almost a quarter of global agricultural production and 23 per cent of agricultural and fisheries commodities exports.

Moreover, it receives 30 per cent of the world’s precipitation and generates 33 per cent of the world’s water. This renders the region a great reserve for both arable land and water.

Agriculture is one of the most important sectors of the economy, accounting for an average of 4.7 per cent of the region’s GDP in 2015-2017 and employing an average of 14.1 per cent of the total labour force in 2018.

The region is a major exporter of grains, sugar, coffee, fruits and vegetables, poultry and pork. However, the region is still mostly untapped, and it faces challenges related to sustainability, productivity, financial inclusion and value creation in a context of low international prices.

According to the IADB, climate change will affect agriculture in various aspects related to atmospheric and soil temperature, decrease in topsoil moisture, sea-level rise, CO2 fertilisation, rainfall patterns, changes in pests and diseases.

These, in turn, will make some areas unsuitable for specific crops and will reduce crop yields, increasing production costs. To prevent and mitigate the effects of climate change, innovation is needed in production practices, irrigation systems, soil conservation, water management, genomics, biological and precision technologies.

Also Read: Why agritech startups will call for the next e-commerce revolution

Southeast Asia’s agritech boom

Agriculture plays a pivotal role in Southeast Asian economies, contributing to almost half of the rural income in the region. From the world’s largest exporters of agri-commodities such as Thailand and Indonesia to the innovation hubs of research and development in Singapore, the region presents itself as a thriving agricultural centre.

According to AGFunder, the agri foodtech startup ecosystem in Southeast Asia is one of the world’s fastest-growing markets. The region reported a total of US$423 million invested into agri foodtech startups in 2019 alone, across 99 deals. The biggest deal valued at US$100 million, and YoY investment and deal growth is estimated at 33 per cent and 41 per cent respectively.

A growing number of innovative startups have been paving the way for the advancement and digitalisation of the industry. There are an estimated 100 million smallholder farmers in Southeast Asia, and the booming agritech startup scene has seen the rise of mobile app technology with the potential to aid farmers in utilising and maximising their resources for greater yield.[9]

One such example is Proximity Designs, a social entrepreneurship in Myanmar designing tech tools at lower prices to help farmers improve farm yields.[10] Other promising startups include Indonesian agtech firm eFishery that won the international Get in the Ring pitch competition in 2014, and also bagged VC funding of US$15M in its series B round for the development of its smart shrimp and fish feeding system.

DiMuto, an agri-food trade technology solutions platform from Singapore, has also been on the path of expansion with its recent entry into the Latin American market.

Fertile ground for partnership

As two emerging economies where agriculture plays a key role, Southeast Asia and Latin America are prime for partnership in the agritech space. At first glance, the two regions seem to be unlikely partners separated by geography, language, and culture.

However, take a closer look and we will find more similarities than meets the eye. Both regions have similar population sizes of close to 650 million, shared economic realities, and rapidly growing internet penetration rates that are fueling the accelerated adoption of new technologies.

In the agricultural space, a vast majority of farmers in both Southeast Asia and Latin America are smallholder farmers. Obstacles such as limited access to irrigation, the effects of climate change, occupying marginal lands, limited access to machinery and technical inputs, and lack of financial and insurance support plague farmers in both regions.

Also Read: A comprehensive guide to Indonesia’s agritech ecosystem

However, while Southeast Asia moves full steam ahead with agritech innovations and the adopting of technologies to try and address some of these issues, Latin America continues to trail behind. While agtech in Southeast Asia has received much attention and funds of up to US$423 million, agritech in Latin America continues to represent barely a per cent of overall VC investment in the region and remains one of the most undercapitalised sectors[13].

As technologies continue to develop in Southeast Asia and more innovative startups enter the space, there is great potential for increased cooperation with Latin America. The shared similarities underscore the adaptability of digital solutions across both regions, and the rapid pace of arigtech developments in Southeast Asia holds much promise for the industry in Latin America.

Overall, there is much to be gained on both sides from increased cooperation. Southeast Asia possesses the resources and technological know-how that can advance Latin American society, while Latin America presents itself as a widely untapped market for expanding Southeast Asian businesses with a wealth of raw materials and human capital.

These conditions lay the fertile ground for a partnership between the two regions that may not seem so unlikely after all.

Soft-landing for agtech business expansion

Expanding to new markets presents a wide range of risk factors and obstacles such as cultural differences, language barriers, local business practices, unpredictable regulatory and political environments, valuation challenges and ever-changing tax regimes.

These should not be taken lightly, as the costs of not addressing them properly can outweigh the benefits to be earned. Few companies actually succeed at going global.

In a study done by the Harvard Business Review, the average ROA of companies selling abroad was minus 1 per cent and it took them 10 years to reach more than one per cent with only 40 per cent of the companies averaging more than 3 per cent.

To avoid ill-fated strategies, companies should consider deploying their business through soft-landing, which aims to minimise the risks of international expansion by supporting a controlled launch with limited resources and connecting the company to a network of local stakeholders.

Also Read: How COVID-19 will pave the way for deeper tech cooperation between Latin America, Southeast Asia

This process is best led by a local partner known as a soft-landing facilitator, who is experienced in helping companies scale in the new market.

Some of the benefits of soft-landing for agritech ventures include:

Cost reduction

When entering a new market, the cost of entry can be significant and many times it can exceed business budgets. According to the World Bank no Latin American economy ranks among the top 50 best places globally to do business, and this is in part due to high costs of entry that include paperwork, establishment fees, cultural barriers, and legal procedures among others.  Therefore, having reliable information and the support of a local partner can help avoid cost overrun.

Cultural adaptation

The cultural and business practices in each market determine the way

of doing business. Informality is one aspect of the Agrifood sector in Latin America that needs to be overcome. Language, communication peculiarities and specific local knowledge within each country are keys for a successful landing into a new ecosystem.

Time to market

The time it takes for each company to position itself within a new market will

depend on the level of preparation it has and the knowledge of the entry barriers into the new market. The soft-landing facilitator has local resources that accelerate the operational, commercial and legal establishment, providing access to strategic information, decision- maker contact networks, and talent.

Deployment and reputation

Having a well-reputed local facilitator vouching for the new entrant in the Agrifood sector is crucial when it comes to accessing institutions, local businesses and potential customers. This is why having local professional teams becomes critical for business development and facilitates integration from the beginning.

Peer to peer exchange

Facilitating the direct discussion between companies in the agrifood industry either looking to expand to Latin America or already engaged is part of a fluent and collaborative ecosystem.

Register for How can startups manage their cashflows

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(Exclusive) SmartClean bags US$3.4M funding to bring efficiency into cleaning industry using AI, IoT

SmartClean Technologies, a startup providing IoT- and AI-powered solutions for the cleaning industry, has secured SGD3.7 million (US$2.7 million) in a pre-Series A funding, co-led by SEEDS Capital (the investment arm of Enterprise Singapore) and an unnamed environmental services company in Singapore, its Founder and CEO Lav Agarwal told e27.

Other strategic investors who joined the round are Ecocare (a leading hygiene company in Indonesia) and co-CEOs of Oneberry Technologies (a security automation company in Singapore).

This round, which was closed earlier this year, brings Smartclean’s total funds raised to date to US$3.4 million, which also includes venture debt.

In addition, the venture had raised government grants in the early days of its operations.

Agarwal further added SmartClean is currently in the process of raising US$10 million in Series A from several investors, including a large VC firm with operations in India and Southeast Asia. This round is expected to close in March 2021.

The beginning

SmartClean was founded by Agarwal, Abhishek Mishra (PhD from NUS), and Stella Aw.

The idea for Smartclean occurred when Agarwal and Aw met in late 2016 to discuss the challenges faced by the cleaning company Spotless, which was co-founded by Aw in 2012.

Also Read: This on-demand cleaning startup adjusts with the needs of Singapore’s market

“We quickly realised that lack of tech adaptation is a major challenge and we sensed huge potential for a groundbreaking digital transformation in the cleaning industry,” he said.

The duo brought this idea to Agarwal’s friend Mishra and SmartClean took shape.

Launched in early 2017 at CapitaLand’s IoT accelerator programme, SmartClean is working on “reimagining the next-gen cleaning industry” and building IoT solutions which will monitor spaces, learn from the facility data and autonomously run cleaning operations of properties with a team of cleaners and robots.

“We are on a mission to fundamentally change how cleaning is done today. We equip facility management and cleaning companies with data-driven solutions to deliver the best,” Agarwal claimed.

A sidelined industry

According to Agarwal, cleaning and security form two of the biggest segments of facility management. While the security industry is tech-driven with automated surveillance and command centres, cleaning operations are still done manually, with cleaners going around and doing physical checks and cleaning on a scheduled and periodic basis.

Lav Agarwal, Founder and CEO, SmartClean

“Cleaning is also seen as a dead-end job and hence there are very high attrition rates, thereby becoming a challenge for a cleaning operator to continuously train and deploy new cleaners,” he said. “It’s also hard to standardise cleanliness since there is no real-time visibility, and cleaners are only identifying issues during periodic checks.”

This is where SmartClean’s solutions assume significance.

“The system uses advanced data analytics, Machine Learning and predictive algorithm to compute usage and cleaning requirements, which are used to send alerts to cleaners with detailed work instructions and used by managers to plan resources in advance. This helps the industry to move from scheduled to on-demand operations, increasing productivity by over 30 per cent and improving service quality, resulting in net savings for the organisation,” he explained.

SmartClean is also rolling out a one-stop SaaS platform, called Matrix, for MSME cleaning companies to digitise their back-end operations, including workforce management, contract management, audit and payroll.

The clientele

SmartClean was commercially launched after a year-long trial in 2019 and has  expanded to both commercial and public properties, such as Mount Elizabeth Hospital, Jewel Changi Airport, State Court, NParks, Bus interchanges, and JTC Summit.

It also has ongoing projects in Singapore, India, the UAE, Indonesia and Malaysia, and is starting off in Hong Kong, Australia and Thailand.

Currently, the startup is employing 40 people and planning to grow this number to 80 by the end of this year.

The market size

The cleaning industry is a US$300-billion industry globally, of which 60 per cent is organised commercial cleaning segment. The industry employs around 50 million people and manpower drives 80 per cent of the cost.

Also Read: Singapore’s Solubots unveils self-cleansing disinfecting robots

About 1.2 million people are involved in cleaning operations in India alone, with a total market size of approximately US$10 billion.

Did COVID-19 hit your business?

“Well, cleaning is an evergreen and recession-proof business. In COVID-19 times, the need of cleaning and hygiene has only gone up. As cleanliness and hygiene gained priority, something that was good to have, became a must to have, and so did our solution,” Agarwal replied.

He also shared while SmartClean is seeing good growth, it has been facing challenges commercialising in low-labour cost markets like India, as it’s hard to justify the ROI.

“So, we have worked on market-specific pricing with sensor-as-a-service model which eases the procurement and justifies a positive ROI from almost day one,” he concluded.

Image Credit: SmartClean

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Ohmyhome aims to tackle lack of transparency, unreliable agents issues in Filipino realty market

Singapore-based proptech startup Ohmyhome has announced its official launch in the Philippines, its third market after Singapore and Malaysia.

The company’s full suite of property services, including professional real estate agents and mortgage to renovation, will be available in the country.

It said in a press note that the expansion will bring in several benefits for Singapore property buyers and investors, including an avenue for sourcing real-estate investments in the Philippines.

Also Read: Can SEA’s proptech come back to its pre-COVID-19 glory? Experts speak

Conversely, with the Singapore listings accessible to house hunters in the Philippines, Singaporean homeowners and landlords will be able to reach potential tenants and kickstart negotiations earlier.

As part of the expansion, Ohmyhome will be applying its Machine Learning formula to in-market data to ensure “greater accuracy” for matching potential homebuyers and home tenants, while offering more granular insights into the property market.

Ohmyhome targets to have 2,000 listings and 40 properties transacted in the first quarter of its launch.

Started in September 2016 by sisters Rhonda and Race Wong, Ohmyhome  connects buyers and sellers directly at no cost. The platform boasts of features such as ‘ShoutOut’ and ‘Open House’ to enhance the overall user experience.

Operating on a hybrid model — a do-it-yourself (DIY) platform and fully-fledged agency services — the company aims to tackle traditional property pain points that are rampant in the Philippines real estate industry such as the lack of transparency, unreliable agents, slow feedback, and fragmented property services.

The burgeoning property market in the Philippines holds great potential. As per a recent report, Manila is the world’s top housing market for price appreciation at 22 per cent annually.

In Manila alone, the condominium saw a 11.9 per cent increase in annual average prices in the last three years alone. Metro saw a record 54,000 condominium units sold with steady year on year growth.

“We believe that the Philippines property market will remain resilient as there is a huge unmet demand for housing and investors are still interested in property for long-term investments. When Community Quarantine measures are lifted in the Philippines, we expect to see a surge in property deals arising from pent-up demand from buyers,” said CEO Rhonda Wong.

Also Read: How proptech startup iMyanmarHouse remains profitable despite COVID-19

Ohmyhome launched in Malaysia in July 2019, as part of its expansion plans in the Southeast Asia region.

Since its founding, more than 5,100 homes have transacted through Ohmyhome which represents a combined value of over S$1.6 billion.

In September 2018, Ohmyhome raised US$2.9 million in Series A round of funding led by Golden Equator Capital.

Image Credit: Ohmyhome

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MyMy raises US$2.4M with an aim to become the first shariah-compliant digital bank in Malaysia

Malaysia-based digital payments startup MyMy Holdings has raised over US$2 million from Koperasi Tentera (KT), one of the oldest co-operative banks in the country.

This takes MyMy’s total funds raised so far to US$2.9 million, valuing it at US$12 million.

The fresh capital will be used to introduce new digital financial services to its users, including dividend pay-outs, digital accounts, e-wallets and multi-currency solutions.

Also Read: Malaysia’s central bank grants approval in principle to fintech startup MoneyMatch

“With this large capital injection from KT, we will seek approval for an e-Money license from BNM to operate in the coming months. This is the first step in our journey towards securing one of Malaysia’s highly sought-after Digital Banking Licenses due to be released in 2021,” said Joe McGuire, Co-founder of MyMy.

Founded in 2018, MyMy is a digital payments startup that aims to remove traditional costs and hidden fees associated with financial services in Malaysia. It currently has 160,000 members.

Co-founder and COO Kishore Samuel positions MyMy as not simply an e-wallet but as a “financial services that combine modern technology with traditional values”. Yet is ambiguous on how exactly MyMy plans to do that.

“We aspire MyMy to be Malaysia’s first unicorn and shariah-compliant digital bank,” he told Fintech News Malaysia.

Ever since the onset of COVID-19, global fintech industry has seen an  accelerated growth. While organisations are adopting fintech to increase their efficiency, others are simply adapting to it because of the changes caused by the pandemic.

Also Read: Ecosystem Roundup: SEA leads fintech funding in APAC in Q2; Expect more investments, jobs despite COVID-19: Singapore minister; Vertex invests in Tjetak

MyMy is not the only company benefitting from the shift in trend. Malaysia ia not new to the fintech industry as there have been many players who have come and gone in the region. Some of them include GHL, MoneyMatch, Axiata Digital and more.

Image Credit: MyMy

 

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