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Echelon X: Responsible AI in Southeast Asia: How do we go about it?

As AI technologies continue to advance in Southeast Asia, it is crucial to address the social considerations surrounding their development and implementation.

As part of e27‘s flagship conference, the Echelon X panel discussion, titled ‘Responsible AI in Southeast Asia: How do we go about it?’, delved into a conversation on the ethical and societal implications of artificial intelligence (AI) adoption in the region.

Moderated by Scott Bales, Keynote Speaker and Thought Leader at ODE Management, the panel featured esteemed speakers:

  • Niki Luhur, Group CEO, Vida Digital Identity
  • Jayotika Mohan, APAC Head of Startups & SMB, Google Cloud, Google
  • Yasunori Kinebuchi, Director, NTT
  • Sau Sheong Chang, Deputy Chief Executive, Product and Engineering, GovTech Singapore

The panel discussion explored the nuances of responsible AI, highlighting the importance of ethical guidelines, transparency, and accountability in AI development and deployment. It underscored the need for a balanced approach that maximizes AI’s benefits while mitigating potential risks and ensuring that technology serves society’s greater good.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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As spending becomes realistic, SEA e-commerce is now driven by consumers’ choices instead of supplies

Anchanto CEO Vaibhav Dabhade

In a recent conversation with e27, Anchanto CEO Vaibhav Dabhade discussed the recent trends in the Southeast Asian e-commerce sector and changes since the COVID-19 pandemic. He focuses on the end of the era of supply-led growth in e-commerce.

“What we have seen in the last two to three years is that the inflexion point has been reached,” he begins.

“So, today, the supply-led growth is very much finished. The actual growth of e-commerce is where we are currently, where it is largely driven by consumers’ choices. The demand-driven e-commerce growth phase that we are in today is much slower than when it was supply-driven. We are at the point where e-commerce is becoming more predictable, but we can assess and forecast much better.”

Dabhade also notes that after a period of cash-burning by brands and e-commerce platforms to generate demand through promotions, they have finally toned down to a level of normalcy. “Discounts are getting to a normal level; we also started to see that spending has become much more realistic. Many small businesses survived post-pandemic, but brands that were grown solely by discounts did not.”

“Marketing-led correction has not had a good time since the pandemic.”

Also Read: Ecosystem Roundup: Anchanto raises US$12M; MAS earmarks US$182M more to boost fintech innovation; How Tiki manages to keep employee churn rate healthy

Responding to these changes, Anchanto shifted its focus to adapt to changing market conditions. The e-commerce and logistics solution provider now focuses on the mid-market and enterprise segments of its customers.

To deliver high-quality service, Anchanto educates its customers about the importance of paying a worthy price. “When you start to go with platforms purely driven by discounts, you end up paying more in the long run. Many brands also realise that when they use a logistics company and cheap software, they will eventually struggle. They can’t scale … as they don’t get the needed expertise and depth.”

“This is why we are very cautious about price points. To whom do we sell? How do we sell? At what price point? We’ve been more selective about that lately.”

There is also a greater emphasis on product functionality, as Anchanto promotes its platform as a tool to provide insights, not just to help with logistics or warehousing.

“We give them a much deeper insight based upon the data we have with us, which is helping them to make better decisions.”

On being a growth stage startup in e-commerce and logistics

In a recent interview with e27, published exclusively for Pro members, Dabhade spoke about the key milestones that Anchanto had achieved recently.

Also Read: Thailand’s APX Logistics nets funding from SBI Ven Capital for Vietnam expansion

Apart from operating in 11 countries, the company hired senior roles and entered unique segments such as the B2B and Muslim commerce segments.

According to the CEO, significant milestones that Anchanto has made include hiring senior roles that it has been expecting to do for a long time, such as a Chief People Officer and a Chief Product Officer. It has also acquired customers from specific segments, such as the B2B and Muslim commerce segments.

“We see good tractions coming from the Muslim fashion industry in Southeast Asia,” Dabhade says.

Having raised a US$12 million Series C funding round in 2020 from MDI Ventures and Ascendia, Anchanto claimed to have achieved profitability even back then.

“We are super proud that, in 2023, we grew Anchanto by 42 per cent. We are very, very proud of delivering that level of growth in the current economic situation,” Dabhade says.

“We believe this shows that we are on the right track and can grow further. In a lackadaisical market situation, our business model is working.”

Image Credit: Anchanto

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The great democratiser: DePINs’ biggest benefactors are retail data and physical resource owners

Decentralised Physical Infrastructure (DePIN) is set to become a US$1+ trillion sector over the next decade. Retail users, both merchants and consumers, will benefit the most from this growth. 

Projects like BitTorrent and Tor showed the power of decentralised resource-sharing systems. Emerging DePIN networks are building on this foundation. But their scope is much bigger now, thanks to blockchain, cryptography, and AI. 

Today, a few giant corporations have disproportionate control over the world’s data, as well as hardware and computational resources. One, this is risky, as the recent Microsoft outage showed. 

Two, it’s unfair to the grassroots entities who are the producers of monetisable data and consumers of hardware. They are the real source of value in this sense. 

DePIN can fix this and catalyse a paradigm shift. Users can monetise excess computational or hardware resources or, say, their vehicles’ data. Merchants can accept crypto payments through blockchain-native PoS machines. 

Through all these, retail entities can be more direct, autonomous participants in the phygital economies of the future. DePIN, the Great Democratiser (or access/opportunity equaliser), has thus also been one of the leading crypto narratives in 2024. 

DePINs are here to thrive

Though still nascent, the DePIN ecosystem has both negative and positive forces working in its favour. On the one hand, the downsides of hardware and software monopoly are becoming increasingly visible even to average users. 

There was no need for thousands of people and businesses to remain stranded for hours, losing hundreds of thousands of dollars. This situation would not arise if the world ran on decentralised infrastructure with in-built redundancy and resilience. That’s DePIN’s significance by negation — it is what legacy infra is not. 

As for the positive side, it opens many unprecedented avenues to become valuable in its own right. While seeding torrent files to support peer-to-peer downloads has been possible for years, it does not bring any monetary gains for seeders. DePIN changes that enable incentives over and above goodwill or ideology. 

Also Read: Securing the future: Transforming industries through blockchain’s immutable ledgers

That also means DePINs make monetary incentives for resource contributions the norm and not a choice. Moreover, using DePIN networks makes individuals resistant to censorship and manipulation, especially in crisis times. 

For instance, it’s pretty impossible to execute an internet blackout by shutting down a decentralised WiFi network. Because here, the supporting physical infra — modems, routers, etc. — are distributed across a wide geographical region and are not situated in a single, identifiable, and stoppable location. 

At the same time, communities can become more self-sufficient and reduce living costs by sharing energy via decentralised grids. Smaller businesses can also hedge against depreciating local currencies by using stablecoins or crypto for day-to-day transactions. 

The possibilities are endless. That’s why over 17 million DePIN devices are already in action worldwide, and the sector’s market cap has crossed US$24 billion within a year or two. 

Further, AI’s rapid growth is a strong external catalyst for DePIN’s upcoming growth both on the demand and supply sides. From decentralised compute marketplaces to smart AI-powered sensors, these two are made for each other, so to speak.  

Overall, DePIN is not merely here to stay but to thrive. But like any booming, there is a need for caution. 

What is DePIN and what is not

Once, every crypto project had something to do with DeFi. Then, they fell for NFTs. AI was the next cool kid on the block. Many others came and went by in the past few years. 

Now it’s DePIN’s turn. It has great promise, and existing projects are already showing decent results. Investors and VCs are very interested in this, as well. So naturally, every other project calls itself DePIN. 

Also Read: The emerging crypto trend of 2024: The intersection of AI and blockchain

While the attention and hype are great from a short-term adoption perspective, it’s important to define and recognise what is DePIN and what is not. 

Simply put, a real DePIN project must build and provide some hardware devices: routers, PoS machines, storage systems, etc. ‘Physical infrastructure’ is in the sector’s name, after all. While this seems trivial and obvious, it’s not so in reality. 

Digital-only projects offering decentralised computation, payment services, etc., often stake claims on the DePIN fame. And while they may have great products to offer, they are not DePINs. 

Moreover, DePIN projects must implement distributed governance models based on hardware ownership. Network participants must receive substantial monetary incentives for their contributions. 

DePIN is a fairly new paradigm and recognising its core differentiators from the get-go is important from a long-term growth and stability perspective. 

Last but not least, it’s essential that retail users get a clear sense of why this matters to them and why they must care. 

Although not a ‘number go higher’ game in the literal sense, more retail participation is the key to stronger, more robust DePIN networks. And unlike in legacy setups, it’s best if participants know their stakes as well as duties. Because autonomy without knowledge is incomplete.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join our e27 Telegram groupFB community, or like the e27 Facebook page.

Image credit: Canva Pro

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🇱🇰 From civil war to innovation: nVentures’s Chalinda on the rise of Sri Lanka’s entrepreneurship

Chalinda Abeykoon

Since the end of the Civil War in 2009, Chalinda Abeykoon has been instrumental in shaping Sri Lanka’s startup landscape. He designed the first government-funded incubator, Spiralation, and launched the equity crowdfunding platform Crowd Island. He later joined the Lankan Angel Network, where he, as the CEO, helped attract significant investment, including international investors, to support local startups.

Today, as a Managing Partner at nVentures, a VC fund based in Singapore, he continues to empower entrepreneurs across South Asia.

In this interview, we explore Abyekoon’s experiences, insights, and unique aspects of Sri Lankan entrepreneurship. The conversation offers valuable perspectives on the past, present, and future of entrepreneurship in the island nation.

Edited excerpts:

How long have you been involved in Sri Lanka’s entrepreneurship scene? What initiatives did you take in your initial years? What inspired you to launch nVentures?

I have been involved in Sri Lanka’s entrepreneurship scene since the Civil War ended in 2009. I first joined the government as part of the ICT Agency of Sri Lanka, the apex body at the time, fully funded by the World Bank and under the Presidential purview.

ICT Agency provided small grants to encourage people to start companies because, at that time, we didn’t have an entrepreneurial culture due to the war. People either wanted to leave the country or join one of the existing large corporates and conglomerates.

As the project coordinator, I launched and ran Spiralation for about four and a half years, supporting over 30 companies. I travelled extensively, visiting every state and private university to promote entrepreneurship and organise meetups. We had to encourage people to gather and share their ideas, as there was no existing meetup culture. I was also part of the first Startup Weekend in India, participating in Mumbai, while my friends attended in Bangalore. We held similar events in Sri Lanka.

From 2010 to 2014, there was growing interest in entrepreneurship. By 2014, people were eager to start companies and explore new opportunities.

I then joined Disrupt Unlimited, a fully-owned subsidiary of Brandix, one of the largest apparel manufacturers in the country. It accounts for about 2-3 per cent of GDP and has over a billion dollars in revenue.

Also Read: Small market, big dreams: Meet the 30 Sri Lankan startups that are punching above their weight

At Disrupt Unlimited, I raised a million dollars to invest in technology companies building solutions for the clothing industry. We identified key areas like supply chain and product innovation, provided market insights and customer problems, and invited entrepreneurs to build solutions. We invested in about four or five companies and ran the programme for about two to three years.

As the startup scene grew, companies struggled with angel funding, which was still new. I exited Brandix and, with a few others, launched Crowd Island, an equity crowdfunding platform. We helped companies with pitching and campaign launches, raising about US$700,000, primarily from overseas Sri Lankans. We were profitable, supporting around 10 companies.

In 2019, we faced significant challenges, including the Easter Sunday attacks and a political coup in 2018, which affected our business. The primary source of capital, the Sri Lankan diaspora, became hesitant. By this time, I had accumulated considerable experience.

I was then invited to be the CEO of the Lankan Angel Network (LAN). I joined the LAN in December 2019, attracted about 100 investors, and created the Angel Fund, pooling standard flat amounts from investors.

All investors were Sri Lankans, 30 per of who lived overseas. We deployed the fund to about four or five companies.

In 2020, I took a break and went to Oxford University. Upon returning, I partnered with Imal Kalutotage and Ashok Verma to launch nVentures, a regulated VC fund with a license from the Monetary Authority of Singapore (MAS).

I joined as a managing partner in July, and over the past 24 months, we have made about ten investments in India, Bangladesh, Sri Lanka, Singapore, and the UK.

Why did you incorporate nVentures in Singapore, not in Sri Lanka?

My partners Imal Kalutotage and Ashok Verma have extensive experience in technology, having held regional roles at IBM, Cisco, and HP while based in Singapore. They launched a startup in 2014, which was acquired for around US$15 million, the largest acquisition at the time by a Singaporean soonicorn.

We learned that while product development could happen in Sri Lanka or other locations, having headquarters in Singapore would provide strategic advantages. Singapore offers excellent regulatory governance, a straightforward framework, and a robust operational model.

Ashok is originally from India but has lived in Singapore for the last 20 years. Imal returned to Sri Lanka in 2014. Our strategy leverages the best of both worlds: high-end talent and a great place to build products in Sri Lanka, combined with the regulatory and business benefits of Singapore.

Sri Lanka’s tech industry is really old. How were the early years of the startup scene in the country, and what challenges did it face?

Before 2010, Sri Lanka didn’t have an ecosystem. We had a few companies like Virtusa, WSO2, 99X, and MIT, which built the world’s fastest stock trading platform, later acquired by the London Stock Exchange. However, these were isolated successes driven by individual teams.

The real ecosystem started to emerge around 2010 after the Civil War ended. The major challenge then was encouraging people to start companies, as most aspired to be doctors, lawyers, or engineers. A significant mindset shift was required.

Additionally, there was no culture of sharing knowledge or collaborating outside one’s circle, which is essential for building companies. Software engineers needed to work with business professionals, and fostering community collaboration was a primary challenge.

Another challenge was that early startups were solving problems specific to Sri Lanka, a small market that limited scalability and investor interest. Many successful companies from that era bootstrapped without raising capital and are doing well now.

Currently, we’re in phase three, where Sri Lankan entrepreneurs are solving regional or global problems using local talent, often with an international focus. The pandemic and other factors have accelerated this trend over the last five years.

There are quite a few problems in Sri Lanka for entrepreneurs to solve. What kind of problems did you see initially, and how was the initial interest from entrepreneurs?

Sectors like agriculture, fintech, and education are prime areas right now. We are still early in these spaces. I specifically focus on fintech, but there’s also significant potential in agriculture.

For example, 50 per cent of Sri Lanka’s land is used for agriculture, but its contribution to GDP is only about 6 per cent, so there’s a lot of room for optimisation. We don’t need to reinvent the wheel; we can take lessons from India, Bangladesh, and other parts of the world to move up the value chain and create opportunities.

There’s also a ton of potential in education. In my personal view, the biggest opportunity lies in the B2B segment, regardless of the vertical.

In the past, e-commerce was nascent. The first significant exit was a company called Anything.lk, which was a mix of Groupon and e-commerce. It was acquired by Wow and then acquired by Dialog, the leading telecom company in the country. Now, we have Daraz, which has kind of taken over that space.

What makes Sri Lankan entrepreneurs unique?

Sri Lankan entrepreneurs are extremely resilient and resourceful, shaped by decades of civil war and political uncertainties. This has made them adept at finding innovative solutions despite challenging circumstances. While many consume information from the US and aspire to the flashy, rock-star image of entrepreneurship, we prefer those who are more grounded.

Though smaller than India, the Sri Lankan market offers substantial opportunities due to higher disposable incomes and per capita GDP. This makes it a good market to validate products and develop MVPs. Sri Lanka offers a quality of life and business environment similar to Singapore, making it attractive for startups.

How did local entrepreneurs initially survive without much capital?

There was always a small community of angel investors. However, many early entrepreneurs were encouraged to bootstrap. If you look at South Asia, including India, our economies post-independence grew based on labour arbitrage. The value proposition was to outsource work to us because we could do it cheaper and better.

India is now ahead by about 10-15 years, having moved beyond this model. Large industries like tea, apparel, and tourism in Sri Lanka and similar sectors in Bangladesh and Pakistan heavily relied on labour arbitrage. But now, people don’t want to be low-cost workers. You don’t need a formal education to gain skills; people can learn coding and other skills through resources like YouTube.

This shift creates opportunities for automation, digitisation, and IoT in large organisations. Many of our successful exits were based on products built for these traditional industries. Because of our deep domain expertise, we have a strong foundation for B2B opportunities.

For instance, Sri Lanka’s contribution to the apparel industry is significant. Brandix, a Sri Lankan company, has created the Brandix Apparel City in Vizag, India, which is an entire village converted into an apparel manufacturing hub.

Do you think the startup industry will significantly impact the GDP in the coming years? How is the government supporting this growth?

Absolutely. The government is supporting the startup industry, and initiatives like the recent conference are a testament to that. There’s always the notion that the government can do more, and people will always feel that way in any country.

Personally, I believe in taking the initiative rather than waiting for the government to act. I’ve been fortunate to receive support from Sri Lankans living overseas, and we don’t heavily depend on the government. However, when the government organises events like this conference, they are very much involved.

Top ten 🔥 verticals in Sri Lanka

How supportive is the corporate sector?

The corporate sector engages in some acceleration programmes and other supportive activities. However, I haven’t worked closely with the corporate segment in the last four to five years.

Our strategy has been to identify promising companies, help them set up in Singapore, build their products, and take them regionally from day one. Most of our network is now based in Singapore and its surrounding areas.

But does setting up in Singapore make sense for Sri Lanka from an economic point of view?

Absolutely. Dealing in dollars makes a lot of sense for many of these companies. Working with international clients brings significant value to the economy, as it generates foreign currency and allows employees to earn dollars or other foreign currencies.

Also Read: Climate champions in the making: Meet Southeast Asia’s 30 rising stars in cleantech

This strategy facilitates regional expansion much faster. Building a company is hard everywhere, be it in India, the US, or anywhere else. Despite the support from ecosystems, government, or private sector, it’s always challenging. So, if you’re going to play the game, it makes sense to aim for a bigger market. It’s like playing cricket; you can play on the streets, but aiming for the World Cup is where the real value lies.

Which Sri Lankan cities have the highest concentration of startups?

There are 885 startups spread across Sri Lanka. For this conference, we had startups from 18 or 19 out of the 25 districts in the country. We selected the 50 best startups from about 1,000 companies, and they came from various regions.

Colombo is the primary hub, much like Bangalore or Mumbai in India. The second largest city with a growing startup presence is Jaffna, close to Kerala. However, great companies can emerge from anywhere, even in areas without a robust ecosystem.

For example, we’ve invested in companies from Kuliyapitiya and Bandarawela, both of which are far from Colombo and lack established ecosystems.

In an article, you mentioned there is a need for local founders to develop sales acumen. What initiatives are you undertaking to address this gap?

With our portfolio companies, we work closely with the Sri Lankan diaspora, particularly those who left in the 1970s and 1980s and are now our investors. We connect these investors (LPs) with our portfolio companies to share their knowledge and expertise. We also run curated workshops specifically for our portfolio companies.

For instance, we focus on the fintech market, helping companies understand how to sell products to banks and telcos, which are the major customers. This approach helps build in-house knowledge and sales acumen essential for engaging with these large clients.

Image Credit: nVentures.

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Don’t drink the Kool-Aid: Remembering why we build

While each startup has its own culture, there is also an overarching startup culture. Founders who launch their own ventures inevitably find themselves falling down this rabbit hole, despite their best intentions.  

Some caricature startup culture is hustle porn, but it’s much deeper and more multifaceted than simply glorifying the grind. I would like to single out some of the pillars of startup culture so that founders can focus more on business activities that actually move the needle.

Conflating pitching with business-building

Pitching is an essential part of any startup. Founders must pitch potential employees, users, customers, investors, and in more regulated spaces, government stakeholders. Because pitching is a fundamental part of founder work, they often conflate pitching competitions with actually conducting business. 

Make no mistake: Pitching competitions are not venture-building, even if the judges may be investors or there are monetary prizes at stake. Pitching competitions are artificial constructions — that’s why many of them have a theme (i.e. such as only startups from a certain industry or that use a particular technology) that act as constraints that do not occur in the real world. To wit, most investors do not limit what pitches they receive by vertical or technology – they only care about the best businesses, period.

Also Read: Amidst funding slowdown, these 5 Vietnamese tech startups inspire hope for the rest of the year

Pitch competitions may indeed be exhilarating, but they are distinct endeavours from building a scaleable and successful business. 

Selling cultures that only exist on paper 

Every founder has an idealised version of their product or service — what it would look like if they had infinite resources in time, money, and manpower. In much the same way, founders also have idealised versions of their own culture.

When recruiting early employees and even other co-founders, founders tend to sell this idealised version of their own culture, which may be far different from what is happening on the ground. For example, one founder might preach about a flat structure, when, in reality, the company is micromanaged through him. Another might harp on team-buildings and outings that rarely happen in between the grind of building their business.

Although some amount of salesmanship may always be necessary, founders should not recruit employees based on an organisational culture that is a far cry from reality. 

Expecting the same commitment from early employees 

Founders have much larger skin in the game. Even if they have already raised some angel funding or funds from friends and family, they still own a disproportionate amount of equity. As a result, they put extreme amounts of dedication into building the company, knowing that in the event of a liquidity event — such as a buyout from a larger firm — they would profit handsomely.

There is no inherent problem with this structure. Problems only start to occur when founders expect the same unwavering commitment, loyalty, and drive from early employees, even when their rewards are on a different scale. Many early employees may have stock options, but unless your company becomes Google, these will typically not amount to much of anything: Some may have an even better chance of making money by rolling dice at a crap table. 

Also Read: Unlocking the secrets to successful fundraising: 5 essential reads for startup founders

Because there is this mismatch, founders need to have more grace when evaluating early employees: These talents should not be held to the same standards that they hold themselves.

Drowning out the noise 

All of these problems are symptomatic of a larger trend: Founders — like many in this generation — are focused on fanfare and clout. They pitch in competitions to win prizes and get featured in tech publications. They promote a culture that doesn’t exist to make themselves feel good to both potential and current employees. They drive their employees to work endlessly hard because that’s what gets the pat on the back.

Founders, in short, are often much more focused on building their personal brand than their business. The root problem here is often fear. It’s easier to get likes on Facebook, talk about what separates our startups from others, and crack the whip on employees than it is to answer much tougher questions. 

Do we have a compelling minimum viable product? Have we found product-market fit? Do we have the expertise necessary to capture the market before competitors? These questions are considerably tougher because they require introspection, and dare I say, soul-searching, but they are essential if we want to restore course why we began our startup in the first place: To build something great.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join our e27 Telegram groupFB community, or like the e27 Facebook page.

Image credit: Canva Pro

The article was first published on June 24, 2024

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Echelon X: BigPay CTO Siddharth on unlocking SEA’s embedded finance potential

As technology continues to reshape traditional financial services, embedded finance has emerged as a key enabler, allowing businesses to seamlessly integrate financial products and services into their existing offerings.

As part of e27‘s flagship conference, the Echelon X keynote speech titled ‘Moving Together in the SEA Ecosystem through Opportunities in Embedded Finance’ revealed the transformative potential of embedded finance in Southeast Asia’s dynamic business landscape from speaker Siddharth Ravichandran, Group CTO at BigPay, a free money app with a global-use card.

The talk explored how embedded finance is revolutionising industries in Southeast Asia, presenting real-world examples of businesses integrating financial services into their platforms. It highlighted the benefits of this model, such as enhanced customer experiences, new revenue streams, and improved customer retention.

The talk also explored Ravichandran’s work at BigPay, highlighting new product offerings that enhance the embedded finance sector. He claimed BigPay offers the best exchange rates, tracks and categorises expenses, and facilitates local and international transfers, making budgeting and money management easy.

Ravichandran also addressed the challenges and potential solutions, emphasising the need for strategic partnerships and regulatory collaboration to fully realise the transformative power of embedded finance in the region.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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Ecosystem Roundup: Sri Lanka’s entrepreneurship is on the rise | Indian startups gut valuations ahead of IPO push | VinFast drives to Middle East

Colombo, Sri Lanka (Image Courtesy: 123RF)

Dear reader,

Sri Lanka’s startup scene has undergone a remarkable transformation since the end of the Civil War in 2009, evolving from a nascent ecosystem into a burgeoning hub of innovation and entrepreneurship. Chalinda Abeykoon has been instrumental in this growth, spearheading initiatives like Spiralation, the first government-funded incubator, and Crowd Island, an equity crowdfunding platform. These efforts have paved the way for a culture of entrepreneurship, encouraging Sri Lankans to venture beyond traditional career paths.

Abeykoon’s journey reflects the resilience and resourcefulness of Sri Lankan entrepreneurs, who have navigated decades of civil war and political uncertainties. His work with the Lankan Angel Network and nVentures, a venture capital fund based in Singapore, has attracted significant investment to the region, empowering local startups to thrive.

The strategic advantages of operating from Singapore, coupled with leveraging Sri Lanka’s local talent, have positioned nVentures to make impactful investments across South Asia. Key sectors like agriculture, fintech, and education hold immense potential, with startups addressing regional and global challenges.

Sri Lanka’s startup ecosystem is now characterised by a strong sense of community and collaboration, supported by the diaspora and international investors.

The future looks promising, with an increasing number of Sri Lankan entrepreneurs poised to make their mark on the global stage, driving economic growth and innovation.

Sainul
Editor.

—–

NEWS & VIEWS

Indian startups gut valuations ahead of IPO push
The more conservative stance of companies, such as Ola Electric and FirstCry that are set for public listings, reflects the shift in startup valuations as companies adapt to public market scrutiny.

Malaysia’s Khazanah completes acquisitions of MAVCAP, Penjana Kapital
The sovereign wealth fund said it will begin establishing a National Fund-of-Funds (NFOF) with an initial allocation of $216 million to invest in innovative and high-growth startups via venture capital and private equity funds.

M-DAQ acquires Malaysia’s Easy Pay Transfers for ASEAN expansion
This deal will bolster M-DAQ’s local payment capabilities in Malaysia, creating synergy with its existing B2B solutions for FX and cross-border payments; M-DAQ now has a presence in 7 countries and territories and serves 39K clients worldwide.

Vietnam’s VinFast expands to the Middle East
The opening of its first Middle East showroom in Oman marks a significant milestone in its expansion into the Middle East market; The showroom offers sales for VinFast’s smart electric vehicles, including the VF 6, VF 7, VF 8, and VF 9.

Beep secures US$3.3M to expand interoperable EV charging network in Thailand, Malaysia
The investors include Granite Asia, Farquhar VC, SUTD Venture Holdings, and Wing Vasiksiri; Beep owns and operates Voltality, an integrated ecosystem of charging stations, payment services, and vehicles.

Thailand’s APX Logistics nets funding from SBI Ven Capital for Vietnam expansion
The logistics-tech startup, which expanded into Malaysia, Singapore, and Europe in 2024, is gearing up to extend its digital less-than-truckload network into Vietnam by 2025.

UAE firm invests in Singapore’s cross-border payments startup Aleta Planet
The investor is National Pulse; Aleta Planet will expand its footprint and accelerate its B2B payments expansion efforts in the UAE, Middle East, and Africa; The startup plans to establish a JV with National Pulse to focus on B2B cross-border transactions.

Hong Kong’s Pichi Finance raises US$2.5M in seed funding
UOB Venture Management, Signum Capital, and Mantle Network are the lead investors; Pichi Finance is a trustless points trading protocol offering price discovery to tokens pre and post-TGE.

VinFast starts delivering the mini SUV VF 3 in Vietnam
The EV maker said this early delivery significantly contributes to achieving the target of delivering at least 20,000 VF 3 cars this year; In 2024, the company aims to deliver at least 20,000 VF 3 in Vietnam.

Microsoft now lists OpenAI as a competitor in AI and search
In Microsoft’s annual 10K, OpenAI joined a long list of competitors in AI, alongside Anthropic, Amazon, and Meta; OpenAI was also listed alongside Google as a competitor to Microsoft in search, thanks to OpenAI’s new SearchGPT feature announced last week.

Indonesia’s J&T Express launches parcel delivery service in Saudi Arabia
The prosperity of the global digital economy and new business models, such as e-commerce, have accelerated the circulation of goods globally. This has led to unprecedented growth in the personal parcel delivery business in the Middle East.

FEATURES & INTERVIEWS

nVentures’s Chalinda on the rise of Sri Lanka’s entrepreneurship
Sri Lanka’s entrepreneurs are extremely resilient and resourceful, shaped by decades of civil war and political uncertainties, says Chalinda.

Why SEA lags India in quick commerce race
The key to Indian quick commerce firms’ success is that the players have expanded beyond groceries and FMCG to offer a wider range of product categories; Quick commerce has become a top-of-mind option for grocery shopping and daily needs in India.

Climate champions in the making: Meet Southeast Asia’s 30 rising stars in cleantech
Startups in this space focus on renewable energy, waste management, water conservation, sustainable agriculture, and carbon credits.

As spending becomes realistic, SEA e-commerce is now driven by consumers’ choices instead of supplies
According to Anchanto CEO Vaibhav Dabhade, the supply-led growth era of e-commerce is “very much finished” today.

Echelon X: Responsible AI in Southeast Asia: How do we go about it?
The Echelon X panel discussion highlighted the ethical and societal implications of artificial intelligence (AI) adoption in the region.

Are startups neglecting the future middle-class population in Philippines?
Big brands are winning the upscale and the super mass markets, but we are yet to service the young population that is quickly turning middle class, says Foxmont Capital.

‘Not all is doom and gloom’: Experts on the potential of AI to steal jobs in SEA
AI isn’t a job destroyer; people need to be more accepting of digital and intelligent technologies and optimise them to perform better in their roles.

Book excerpt: How Durreen Shahnaz finds the inspiration behind her impact investment firm IIX
Durreen Shahnaz chronicles the story behind the founding of impact investment firm IIX and the events that inspired her to start the firm.

How BluMaiden uses AI to transform small-molecule drug discovery
BluMaiden solutions probe the vastness of chemical space within the human body, using AI-guided computational genetics and chemistry.

Meta says India is the largest market for Meta AI usage
WhatsApp’s massive 500 million users in India have supercharged Meta’s AI ambitions; CFO Susan Li said during Meta’s second-quarter earnings call that people have used Meta AI for billions of queries since its launch.

Over 100 VCs pledge support for Kamala Harris
VCsForKamala aims to push back against the notion that Silicon Valley has largely embraced former President Donald Trump. On the other hand, Elon Musk, Marc Andreessen, Ben Horowitz and David Sacks have endorsed Trump over the past few weeks.

THOUGHT LEADERSHIP

Will flexitime become the norm in Southeast Asia?
In light of Singapore’s new flexitime guidelines, it’s time to rethink the traditional nine-to-five work model and embrace agile hiring practices.

The essential guide to shares for startups: Ordinary vs preference
This article explains the differences between ordinary and preference shares to help startups decide which to offer during capital-raising.

The future of medtech in Singapore: Innovation amid regulatory challenges
The future of medtech in Singapore is bright, but only if we continue to innovate and adapt to the regulatory landscape.

From hype to habit: Building a startup hyper-focused on retention
Startup founders should see a sale not as an endpoint but as the first step in satisfying, retaining, and growing each customer.

Decoding PR: The essential tool for tech startup success
Every startup needs PR, and starting early is crucial because PR is a marathon, not a sprint; be prepared before you need it.

Embracing clean beauty: A path to conscious consumerism and sustainability
Clean beauty, as a subset of sustainability, focuses on using safe products for both the body and the environment.

FROM THE ARCHIVES

‘The era of easy money is over’: VCs speak of funding winter and exit landscape in Southeast Asia
While the funding winter will continue into H1 2024, SEA remains a bright spot due to its favourable demographics and supply chains shifting to the region.

‘From a cybersecurity perspective, the Asian market still uses legacy tools’
e27 talked to Daniel Bernard, CMO, SentinelOne, which recently launched a US$100M global cybersecurity fund, S Ventures Fund.

Beyond the uber of X: Reimagining on-demand
All across the world and indeed Southeast Asia, consumers are already experiencing the benefits of the next stage of on-demand: information.

Edutech is surging, but here are the 3 issues it is facing
Edutech startup Knovo’s take on three issues that must be addressed to ensure learners can fully benefit from the digitisation of education.

How startups and VCs can propel Indonesia’s energy transition
As Indonesia continues on its rapid path to modernisation, demand for the internet will steadily increase, and so too will its energy needs.

Are large Vietnamese tech enterprises ‘indifferent’ when competing with ChatGPT?
Vietnamese startups have been creating comparable chatbot platforms quite actively ever since ChatGPT was created.

Unlocking angel investing: 6 key steps for making your first investment
In this article, I hope to share several steps that you should consider before cutting that first cheque as an angel.

Image Credit: 123RF.

The post Ecosystem Roundup: Sri Lanka’s entrepreneurship is on the rise | Indian startups gut valuations ahead of IPO push | VinFast drives to Middle East appeared first on e27.

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Lydea Quek: Championing cybersecurity innovation in APAC

e27 has been nurturing a supportive ecosystem for entrepreneurs since its inception. Our Contributor Programme offers a platform for sharing unique insights.

As part of our ‘Contributor Spotlight’, we shine a spotlight on an outstanding contributor and dive into the vastness of their knowledge and expertise.

In this episode, we feature Lydea Quek, Country Manager for Singapore and Regional Sales Director for APAC at Hackuity, whose mission is to transform how organisations in APJ address cyber threats by precisely prioritising vulnerabilities.

Her journey in the tech world is driven by a passion for solving complex challenges, particularly in helping customers navigate the intricacies of their security processes and tailoring solutions to fit their unique needs.

Thoughts, goals, and journey

Quek’s journey in cybersecurity began as a curious learner, intrigued by the cat-and-mouse game between hackers and defenders. Over the years, this curiosity evolved into a passion for protecting businesses from cyber threats. With a cybersecurity career spanning nearly a decade, she has honed her expertise at leading companies like Fortinet, Thales Security, and currently, Hackuity.

Her expertise in risk-based vulnerability management includes observing a shift towards integrating AI and machine learning for more effective threat prioritisation, along with an increased emphasis on automation and orchestration to streamline processes and reduce human error.

She said candidly, “My upcoming professional goal is to expand Hackuity’s footprint in APAC, ensuring our innovations help more organisations fortify their security postures with better precision. Personally, I’m excited about deepening my understanding of AI’s role in cybersecurity and maybe even finding time to train for my next hiking adventure.”

The driving force

“My motivation stems from a desire to share insights from my startup journey and demystify the world of cybersecurity for a broader audience,” Quek remarked. “Contributing to e27 gives me a platform to connect with like-minded professionals, exchange ideas, and hopefully inspire others to dive into this dynamic field.”

She joined the e27 contributor club earlier this year and, through her articles, shares insights into cybersecurity and reflections on her tech journey.

Also Read: Fanny Fajarianti: Leveraging digital marketing to drive SME success

Advice for budding thought leaders

According to Quek, to become a thought leader, one should:

  • Adopt a learner’s mindset: Stay curious, keep exploring, and be open to sharing your unique perspective
  • Prioritise clarity in communication: Avoid jargon and focus on delivering value
  • Utilise storytelling: Weave insights into relatable narratives to make them memorable
  • Engage with your audience: Listen, respond, and evolve based on their feedback

Juggling too many things?

Quek said, “Balancing work, contributing, and personal life as a working mum is indeed a juggling act. I prioritise by setting clear boundaries and focusing on what truly matters.”

She uses time management tools and a structured routine to stay on track. For growth, she invests in continuous learning through formal courses or self-study and ensures she takes time to recharge, whether through exercise, hobbies, or quality time with family and friends.

Staying in the loop

“Staying updated in cybersecurity is like trying to keep up with a high-speed chase. I rely on a mix of industry blogs, podcasts, and webinars. Engaging with professional communities on platforms like LinkedIn and attending conferences also help me stay ahead of the curve. And, of course, nothing beats good old-fashioned networking with peers and industry experts,” Quek noted.

Her recommendations for cybersecurity resources include:

“I’d like to leave readers with this thought: In cybersecurity, the only constant is change. Stay curious, stay adaptable, and never stop learning. Whether you’re just starting or you’re a seasoned professional, remember that our collective efforts make the digital world a safer place. And don’t forget to take breaks and enjoy the journey — balance is the key to sustaining success,” she concluded.

Take a look at her articles here for more information and perspectives on her expertise.

Are you ready to join a vibrant community of entrepreneurs and industry experts? Do you have insights, experiences, and knowledge to share?

Join the e27 Contributor Programme and become a valuable voice in our ecosystem.

The post Lydea Quek: Championing cybersecurity innovation in APAC appeared first on e27.

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Building a better world: Janine Teo’s journey to empower underserved learners

e27 has been nurturing a supportive ecosystem for entrepreneurs since its inception. Our Contributor Programme offers a platform for sharing unique insights.

As part of our ‘Contributor Spotlight’, we shine a spotlight on an outstanding contributor and dive into the vastness of their knowledge and expertise.

In this episode, we feature Janine Teo, CEO of Solve Education!, a non-profit focused on delivering quality education to underserved populations, particularly the Bottom of the Pyramid (BOP) demographic.

Teo is the first Asian to receive the International Intellectual Benefits to Society Award from Mensa International. She also serves as an advisor to the Asian Development Bank on Digital Technology for Development and is a fellow of the University of Pennsylvania’s Global Social Impact House.

Thoughts, goals, and journey

Teo’s journey in the education industry started with a profound belief in education’s transformative potential. Witnessing her mother’s lack of access to schooling fueled her commitment to breaking down barriers to learning for marginalised communities.

After years in corporate positions, she discovered her true passion lay in leveraging technology to create accessible, quality education opportunities. This realisation culminated in the founding of Solve Education!, where she leads efforts to democratise education through innovative technological solutions.

“Looking ahead, my professional goals include expanding our reach to impact more learners globally and continuously innovating our educational tools. Personally, I’ve realised that I have neglected my health while building Solve Education! and it’s time to focus on my well-being. Prioritising my health is essential to sustaining my energy and passion for our mission. By achieving a better balance, I can be more effective both personally and professionally,” Teo reflected.

The driving force

Teo’s motivation to join the e27 Contributor Programme stems from a desire to share her experiences and insights to inspire and empower others.

“By contributing to e27, I can connect with a broader audience of entrepreneurs and innovators, fostering a community of learning and support. It’s a platform where I can advocate for the importance of education and technology in driving social change, which aligns closely with my work,” she said candidly.

Advice for budding thought leaders

Teo advises aspiring thought leaders and contributors to be authentic and passionate about their subjects, emphasising the importance of sharing unique experiences and insights and voicing personal perspectives.

She suggests, “To be articulate and efficient, focus on clear, concise communication and tailor your message to your audience. Regularly practice writing and speaking to refine your skills, and always seek feedback to improve. Lastly, stay curious and continuously learn, as this will enrich your content and keep your contributions relevant and impactful.”

Juggling too many things?

Teo said, “Balancing work, contributions, and personal life is indeed challenging. I prioritise and set clear boundaries to ensure I dedicate time to each area.”

Teo finds that journaling and reflecting helps her stay focused and manage stress. She also makes time for activities that rejuvenate her, such as reading, swimming, and spending time with loved ones. For professional growth, she seeks continuous learning opportunities and engages with mentors and peers for guidance and support.

“Embracing a growth mindset and being compassionate with myself and my team are key strategies that help me navigate this balance,” she adds.

Staying in the loop

In the fast-evolving field of educational technology, staying updated involves reading industry publications, research papers, and reports. Teo engages in professional networks, attends webinars, and collaborates with peers and experts to stay informed. She also experiments hands-on with emerging tech to understand its potential and limitations and volunteers as a startup competition judge to engage with cutting-edge innovations.

Teo’s recommended books include “Learning How to Learn” and “Education for 1.3 Billion” by Li Lanqing.

She regularly shares updates, insights, and valuable information about her work and the sector through her LinkedIn profile and newsletter while also recommending the AVPN (Asia Venture Philanthropy Network) newsletter for staying informed.

Are you ready to join a vibrant community of entrepreneurs and industry experts? Do you have insights, experiences, and knowledge to share?

Join the e27 Contributor Programme and become a valuable voice in our ecosystem.

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Ecosystem Roundup: Byju’s faces insolvency proceedings | Security breach: WazirX loses US$230M

Dear reader,

Byju’s, once India’s premier edtech startup with a valuation of US$22 billion, is now facing insolvency proceedings after failing to pay US$19 million to the Board of Control for Cricket in India (BCCI).

This decision, announced by India’s companies tribunal, marks another significant setback for the company, which has already dealt with leadership changes, investor disputes, job cuts, and a dramatic drop in valuation to under US$3 billion.

An interim resolution professional, Pankaj Srivastava, will now oversee Byju’s management, with CEO Byju Raveendran reporting to him. Byju’s assets will be frozen during the proceedings.

Despite these challenges, Byju’s expressed optimism about reaching an amicable settlement with the BCCI and is reviewing legal options to protect its interests. The company gained significant popularity during the COVID-19 pandemic by offering online education courses and also provides offline coaching.

The insolvency proceedings are a stark reminder of the volatility in the startup ecosystem and highlight the importance of robust corporate governance and financial management.

Sainul,
Editor.

—-

NEWS

Once India’s biggest startup, Byju’s faces insolvency proceedings
The Edutech company, once valued at US$22 billion, will face insolvency proceedings for failure to pay US$19M million in dues to India’s cricket board. In Feb, a group of Byju’s investors, including Prosus and Peak XV, voted to oust its CEO, Byju Raveendran.

Indian crypto exchange WazirX halts withdrawals after losing US$230M
The decision comes after a security breach at the Mumbai-based firm’s multisig wallets; A preliminary investigation had found that a wallet created outside WazirX’s ecosystem had been compromised.

Former top exec at FinVolution Simon Ho joins GoTo as CFO
Ho, who replaces current CFO Jacky Lo, will be based in Indonesia and will oversee all finance and investor-related group functions at GoTo; Ho will subsequently join GoTo’s Board of Directors; Ho is replacing current CFO Jacky Lo.

PEXX secures US$4.5M for its stablecoin-to-fiat payment platform
The investors include TNB Aura, Antler, EMO Capital, and Filecoin; To date, PEXX claims to have transacted ~US$3 million and onboarded customers and businesses, including Web3 companies, exchanges, and media.

Telkomsel Ventures leads data and AI-as-a-service startup Tictag’s Series A round
Tictag aims to simplify data collection and annotation by breaking tasks into manageable portions via its app-based crowdsourcing platform.

Financial marketplace Jeff raises US$2M from Presto Ventures
Jeff is betting on its ability to track users’ alternative data, such as device screen size and email activity, to build a platform that helps Asia’s underbanked population better access financial services.

Ficus Capital invests in Malaysia’s sustainable recycling startup Klean
Klean operates a sophisticated digital container deposit system using AI-powered reverse vending technology; This investment will support Klean’s initiatives in container recovery and expand its network of reverse vending machines.

Bangladeshi B2B e-commerce startup ShopUp aims for Nasdaq listing
ShopUp acknowledges the challenges but remains optimistic that achieving this milestone would attract more foreign investment; ShopUp has secured over US$200M in investments from global investors, including Peter Thiel’s Valar Ventures.

MON Protocol launches new fund to invest in Web3 gaming studios
MON Ventures will look to invest in seed and pre-Token Generation Event-stage blockchain applications, focusing on gaming and infrastructure.

Wittaya Aqua bags US$2.8M to expand its feed-to-farm platform in Asia Pacific
The investors include Yield Lab Asia Pacific, SEEDS Capital, and Future Planet Capital;
Wittaya consolidates existing data points across the seafood supply chain to drive greater profitability, sustainability, and efficiency.

pitchIN to support startups by students, lecturers of Malaysia university UMT
This enables startups to raise funds through the pitchIN platform while receiving support and guidance throughout their fundraising journey.

NUS, CSA launch new centre for cybersecurity innovation, talent development
The centre will bring government, academia, and industry together to catalyse impactful initiatives in the cybersecurity sector.

OpenAI unveils GPT-4o mini, a smaller and cheaper AI model
The company says GPT-4o mini outperforms industry-leading small AI models on reasoning tasks involving text and vision; GPT-4o mini will replace GPT-3.5 Turbo as the smallest model OpenAI offers.

FEATURES & INTERVIEWS

Small market, big dreams: Meet the 30 Sri Lankan startups that are punching above their weight
Sri Lanka has over 880 startups, of which some have already gone global while others have made significant traction in the local market.

How Partior leverages blockchain to offer faster, cheaper cross-border payments
Partior combines tokenised deposits and assets into a single programmable platform to ensure transparency, liquidity, and settlement finality.

Growing in the Philippines: How BuildHub PH crafts its national expansion strategy
BuildHub PH looks at three criteria before deciding on a region in the Philippines to expand its e-commerce business.

THOUGHT LEADERSHIP

Emerging trends in 2024 that will excite your inner geek
This article discusses the recent advances in quantum computing and biological matter, and explores how these innovations will shape the future.

Conquer the B2B SaaS game: 10 content marketing strategies for startups
Content marketing is a powerful tool for B2B SaaS startups looking to generate leads and establish a strong market presence.

Gear up and grow: Key regulatory updates for Malaysian startups in H1 2024
Malaysia’s startup scene faces several new rules on investment, e-commerce, personal data, and cybersecurity.

Embracing neurodiversity: Hiring individuals with autism in Australian workplaces
Employing individuals with autism or other disabilities is not just a legal or moral obligation but a way to build resilient teams.

Bridging the digital divide: How technology is empowering frontline workers in APAC
Frontline managers are the unsung heroes of many industries and play a critical role in managing hourly employees across multiple locations.

Navigating Singapore’s family office boom: Essential strategies for success
Partnering with experienced wealth managers helps family offices tackle challenges and seize opportunities for long-term success.

AI in e-commerce: A threat or an opportunity for jobs in 2024?
AI can process data and execute tasks, but it lacks the creativity, intuition, and strategic thinking that humans bring to the table.

Singapore’s AI-powered future: Reshaping industries and economies
Backed by government support to harness AI for industry transformation, the nation is also intensifying research efforts.

Between data and gut feeling, which one do Singaporean customers trust to make decisions?
Qlik’s report also found that Generation Zs are more wary about the privacy concerns that surround technology.

Uncovering the rise and challenges faced by deep tech startups in Singapore
While considerable work has been done to grow the deep tech startup scene in Singapore, it remains far from the finished article.

AI and automation: Transforming India’s lending landscape
In lending and loan management, AI enables lenders to originate loans faster and better understand customers’ creditworthiness.

FROM THE ARCHIVES

From zero to 90M downloads: Strategies for growing an audience in global markets
We talk about Zenhom’s strategies for entering new markets and why there’s no such thing as “over-communication” in a remote workplace.

US Navy Chief Digital Transformation Officer reveals why most transformations fail
When it comes to digital transformation, Dr Patrick O’Connel highlights the importance of having a steady, strong budget.

How Sipher won high-profile VCs’ hearts even before its blockchain games hit the market
Unlike most blockchain games, Sipher not only aims to onboard the crypto- and NFT-savvy crowd but to introduce it to the traditional gaming community.

The realities of scaling food tech in today’s resource-strapped world
We need to win consumers over on flavour and nutritional quality and encourage them to appreciate alternative proteins as real food options.

The secret sauce of de-risking early-stage venture capital
The conventional venture capital model is fraught with risks, but in order to be successful, it is crucial that de-risking remains at the heart of investment decisions.

The rise of generative AI in digital mental health solution
Digital mental health solutions emerge as conduits between the analytical capabilities of AI and the nuanced realm of human emotions.

In the age of AI, which human skills increasingly stand out?
AI has its limitations and likely for decades, it will not be able to compete with a few critical human skills.

Is generative AI the game-changer for productivity?
While Generative AI can automate various tasks, it cannot entirely replace human creativity, empathy, and critical thinking.

Moosa Genetics boosts beef production in Indonesia through DNA tech, farmer support
Moosa Genetics enhances Indonesia’s cattle industry with advanced biotech, improving meat yield, quality, and sustainability for farmers.

How behavioural science is transforming corporate learning
In the context of corporate learning, behavioural science principles can be adapted to nudge people to accept change positively.

Throwaway gold: How data can tap into the unrealised potential in plastic waste
From data to discarded goods, the plastic waste crisis provides plenty of fuel for an entrepreneur looking to innovate.

The “godfather” of Hungarian startup ecosystem shares the keys to global expansion
Imre Hild, Managing Director of startup advisory firm Global Traction, is widely known as the “Godfather” of the Hungarian startup ecosystem.

This Vietnam startup seeks a place in the crowded alternative protein market for its cricket-made food products
The 500 Startups-backed Cricket One processes 100M+ crickets a month and has shipped its cricket powder to 15+ countries around the world.

Founder of world’s largest wine app reveals key to building a strong global team
Founder of wine app Vivino talks about how the roles of the team need to change as an organisation grows in new markets.

Disrupting consumer engagement models with location-based NFTs technology
Location-based NFTs are a class of digital content, albeit pieces of metadata, that are tagged to real-world locations.

How SMBs can use conversational commerce to boost year-end sales
For brands that have yet to introduce conversational commerce in their platform, I believe that the time is now.

How to tackle employee mental health to build a resilient workforce
World Mental Health Day is the perfect opportunity to reflect on how organisations have supported their workforce.

How companies can manage data privacy in hybrid and multi-cloud work environments
To tackle data privacy risks in a landscape where workflow automation and cloud environments are intertwined, businesses need to do this.

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