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Report: Singaporeans are among the most optimistic about the economic impact of AI

A new global survey conducted by Ipsos and Google has highlighted a growing positive attitude towards artificial intelligence (AI) worldwide.

The study, titled Our Life with AI: From Innovation to Application, surveyed 21,000 individuals across 21 countries, including Singapore. It found that global usage has reached 48 per cent, with enthusiasm about its potential now outweighing concerns.

Among the key findings, the Asia Pacific (APAC) region—where Singapore is included—demonstrated the highest rates of AI usage. This indicates that adoption is particularly widespread in Singapore, driven by the country’s strong digital infrastructure and tech-savvy population.

Singaporean users engage with AI for a variety of purposes, including entertainment, work-related tasks, personal communication, and education. In the workplace, while country-specific data is not explicitly detailed in the report, AI is commonly used for writing and communications, problem-solving, brainstorming, document summarisation, analysing complex information, and learning new topics.

Given Singapore’s status as a regional business hub, enterprises in the country are likely to integrate the tech into their workflows to enhance productivity and efficiency.

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Optimism about AI’s benefits

Singaporeans are not only active users but also among the most optimistic about its impact. The survey indicates that a majority of Singaporeans believe AI will bring significant benefits across multiple areas.

Personal benefits
AI-powered applications are being used to assist with daily tasks, such as online searches, acting as personal assistants, and serving as personalised tutors. These tools enhance convenience and efficiency, allowing individuals to complete tasks more quickly and effectively. AI also plays a role in improving healthcare services by enabling early diagnosis and personalised treatment recommendations.

Economic and business advantages
Singaporeans have strong confidence in AI’s ability to positively transform the economy. Businesses are leveraging AI to improve customer service, streamline supply chains, and enhance decision-making through predictive analytics. AI-driven automation is helping businesses reduce operational costs while boosting productivity and innovation. The technology is also fostering the growth of new industries, creating job opportunities in AI-related fields.

Education and workforce development
AI is playing an increasingly important role in education, with adaptive learning platforms providing personalised instruction based on individual needs. For professionals, AI-powered tools help in upskilling, enabling them to stay competitive in an evolving job market. This has positioned Singapore as a leader in workforce preparedness.

Also Read: Caroline Yap of Google Cloud: AI transformation at scale requires people as much as technology

The government has implemented policies to support AI adoption while maintaining ethical and legal safeguards. Initiatives such as Singapore’s National AI Strategy demonstrate a structured approach to integrating the tech across various sectors, ensuring that the benefits are maximised while potential risks are mitigated.

Given Singapore’s well-established position as a tech-driven economy, its high adoption rates and positive outlook suggest that the country will continue to be a leader in AI innovation. The Ipsos and Google survey highlights a growing global trend towards AI acceptance, and in Singapore, this trend appears particularly strong.

Image Credit: Eddy Billard on Unsplash

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