Singapore-based Mozark, which helps organisations check how their digital services actually perform for real users in the real world, has raised US$40 million in Series B funding.
The round was led by IFC (World Bank Group) and RMB Capitalworks, with Kalaari Capital also participating.
Mozark sells what is essentially a reality check for digital products. Its platform runs scripted user journeys on real devices, across real networks and locations, then turns the resulting telemetry into a diagnosis of where performance breaks — from the app layer down to network infrastructure.
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The company says it now works with more than 50 enterprise and government customers across 20 countries and has executed more than 25 million tests on several thousand live devices.
Why this matters for Southeast Asia
For Southeast Asia, the significance of the round goes beyond another sizable cheque in Singapore. It reflects a broader shift in the type of digital infrastructure attracting investment.
The region’s digital economy has grown rapidly, but reliability remains highly variable outside premium urban corridors. When apps slow down or fail, the consequences extend beyond user frustration. They can mean missed payments, failed logins, dropped telehealth calls, or unreliable access to government services.
Mozark’s proposition is straightforward: measure digital performance as experienced by real users, not as reported by dashboards inside a cloud region. In markets where regulators, telcos, and critical service providers need evidence of service quality across diverse geographies, that distinction matters.
It also helps explain why IFC’s involvement is notable. For development-focused investors, tools that measure digital reliability are increasingly viewed as part of the economic plumbing of emerging markets, rather than simply another DevOps layer.
Where the new capital will go
Mozark plans to use the fresh capital to accelerate expansion beyond Southeast Asia and deepen its technical capabilities.
The company says the funding will support:
- Expansion into priority markets, including the United States and the Global South
- Strategic acquisitions
- Deeper testing and measurement across what it calls the “AI-native stack”, spanning applications, networks, and AI infrastructure
- Development of agent-to-agent communication testing, designed for systems where AI agents — not just humans — exchange requests and execute tasks
According to founders Kartik Raja and Fabien Renaudineau, the need for real-world testing is growing as digital services become more complex.
“AI is accelerating digital services everywhere, but experience quality remains disparate and unreliable,” they said in a joint statement.
Mozark’s Chief Product Officer Chandra Ramamoorthy points to the underlying constraint: traditional testing approaches still depend heavily on controlled environments. “Testing remains constrained by physical infrastructure limitations,” he said, positioning Mozark’s real-device approach as a way to validate performance at scale under real-world conditions, rather than relying solely on lab simulations.
A market shifting from monitoring to proof
Digital experience monitoring has long relied on dashboards and synthetic checks running from data centres. But in the Asia Pacific, the core challenge is increasing variability.
Users frequently switch between Wi-Fi and mobile networks, rely on mid-range Android devices, and access services that traverse a complex chain of CDNs, telco routing, cloud regions, and third-party APIs.
This complexity is pushing enterprises toward tools that can answer more practical questions:
- How does this app behave on a specific handset model in a second-tier city?
- Is latency caused by the app itself, the CDN, the ISP route, or local congestion?
- Can regulators or enterprises independently verify performance claims?
In other words, the market is shifting from monitoring systems to providing user experience.
A growing but still fragmented market
Public analyst breakdowns typically group “digital experience monitoring” within broader application performance monitoring (APM) and observability markets.
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By those measures, Southeast Asia remains a relatively small slice of Asia Pacific spending, though growth is accelerating as banks, telcos, superapps, and governments digitise more workflows.
In practical terms, that places the regional opportunity in the hundreds of millions of US dollars annually, with further upside as AI-driven services increase the cost of outages or degraded experiences.
Mozark is positioning itself in the gap between traditional application monitoring, which often assumes stable infrastructure, and network measurement tools, which rarely capture full application journeys.
This positioning may prove particularly relevant in markets where sovereignty-ready deployments and independent verification are becoming increasingly important.
A competitive global arena
Mozark is entering a competitive field populated by well-funded incumbents and specialised measurement platforms.
Key players include:
- Dynatrace, Datadog, New Relic, and AppDynamics (broad observability and APM platforms)
- Catchpoint and ThousandEyes (Cisco) (internet and network experience monitoring)
- Akamai and Cloudflare (performance infrastructure with measurement capabilities)
- Network and mobile performance specialists such as Ookla and Opensignal
Mozark’s differentiation lies in combining real-device, real-network testing across multiple geographies with an emphasis on independent measurement and deployments designed to meet regulatory and data sovereignty requirements.
A rare Southeast Asian contender
Within Southeast Asia, many vendors provide QA testing or performance monitoring. But few homegrown platforms focus on large-scale, real-world device telemetry across multiple countries, serving both enterprises and regulators.
As a result, Mozark often finds itself competing with global platforms or with in-house monitoring solutions that struggle as systems become more AI-driven and interconnected.
The new funding gives Mozark the runway to prove that its model can scale globally.
The company’s broader bet is that digital experience will soon need to be measured as rigorously as uptime, not simply marketed.
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