e27 is the leading media tech platform at the heart of Asia’s vibrant startup and tech ecosystems. Its comprehensive coverage of the region’s innovation landscape connects entrepreneurs, investors, and industry leaders through news, resources, and impactful events. Central to its mission is Echelon, Southeast Asia’s premier tech and startup conference. e27 hosts it annually to showcase cutting-edge technologies, foster meaningful connections, and drive growth across the region. Through its media platform and flagship events, e27 continues to empower the region’s entrepreneurial community, serving as a vital bridge between global innovation and Asia’s dynamic markets.

As we prepare for Echelon 2025, we are looking back at some of our partners who demonstrate the collaborative and entrepreneurial spirit e27 stands for. One of our consistent partners is Sendbird. It is a global leader in real-time communication and AI-driven customer engagement solutions. Its robust API-first platform, combined with cutting-edge AI capabilities, has revolutionised how companies interact with their customers. This makes it a natural fit for Echelon’s mission to showcase transformative technologies. Through its involvement, Sendbird contributes to a community that inspires startups and enterprises.

Also read: What SendBird does to scale in Asia –and get it right

e27 and Sendbird: Partners in transforming customer experience

e27 has cemented itself as a powerhouse within the APAC region, leveraging its expansive network to drive meaningful connections across the tech, startup, and innovation ecosystems. With a legacy of fostering collaboration and growth, e27’s platform serves as a critical bridge between startups, investors, and corporates, amplifying opportunities in one of the world’s most dynamic markets. Its reach extends beyond just events, providing year-round support to many organisations who want to bring their message closer to their target audience. For instance, Sendbird partnered with e27 to, “Get Ahead in Digital Transformation.”

On 17 May 2023, industry professionals and innovators gathered for an exclusive webinar hosted by e27. Together, they explored the future of digital transformation and customer experience. Held via Zoom, the session provided attendees with invaluable insights into staying competitive in a rapidly evolving business landscape. The webinar featured expert advice on transforming digital customer conversations into meaningful, lasting relationships. It also showcased actionable strategies for enhancing communication and engagement. The event served as a platform for building connections with like-minded professionals, emphasising collaboration and innovation.

Echelon’s entrepreneurial spirit exemplified by Sendbird

Sendbird is an important member of the Echelon community. Its cutting-edge expertise in real-time communication and AI-driven customer engagement aligns seamlessly with the conference’s focus on innovation and technology. By addressing critical challenges like scalability and personalization in customer interactions, Sendbird exemplifies the forward-thinking spirit that Echelon champions. Its robust, API-first platform empowers startups and enterprises to create adaptive, intelligent communication systems. This makes it a perfect partner for the diverse audience of tech innovators, investors, and corporates at Echelon.

Sendbird’s engagement with e27 significantly helped them build a pipeline of potential startup customers across APAC. This is true particularly for high-growth markets like Singapore, Indonesia, and Thailand. This experience also enabled them to quickly gauge the potential and needs of these key markets. The partnership thus set the stage for deeper engagement and tailored support in the region. Clearly, Sendbird’s emphasis on empowering businesses with scalable and adaptive technology resonates with the entrepreneurial ecosystem fostered at Echelon. Its involvement underscores Echelon’s mission to bridge global innovation with local ecosystems, fostering collaboration and driving Southeast Asia’s tech landscape forward.

Also read: Sendbird reaches unicorn status amidst growing need for mobile communications

e27’s commitment to partners and the community

Looking ahead, Sendbird plans to showcase its AI agent capabilities at prominent industry events, including Shoptalk in Las Vegas in 2025. Additionally, the company is actively seeking opportunities to present its solutions at customer service and AI-focused conferences across the APAC region. Through these initiatives, Sendbird is poised to continue leading the next wave of in-app communication. e27 is always ready to support Sendbird in its initiatives to empower businesses to deliver cutting-edge, connected experiences.

e27 remains committed to empowering partners like Sendbird by providing tailored support that aligns with their strategic goals. Through event partnerships, access to new markets, and enhanced visibility within the APAC startup ecosystem, e27 fosters meaningful collaborations that drive growth and innovation. With its established network and expertise, e27 helps partners navigate the dynamic tech landscape, connect with key stakeholders, and unlock opportunities across borders. For organisations aiming to amplify their impact in the region, e27 offers a clear and proven platform to achieve success.

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This article is produced by the e27 team

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