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Scale up your productivity, scale up your business

Higher productivity means you can do more with less, while potentially enjoying greater innovation and profitable growth

Small businesses lack the scale and resources larger businesses have — which is why it’s even more critical for them to pay attention to productivity.

So, what are some of the practical, actionable ways you can improve productivity in your small business?

Here’s a fresh look at why productivity levels drop, how this could affect your business and what you can do to improve and maintain productivity.

Why productivity levels drop

Things like poor organisational structure and culture as well as lack of employee training can have a negative impact on productivity.

In addition, ineffective supervision and communication along with low-morale causing micromanagement could be another potential driving factor behind dropping productivity levels.

Poor task planning and too many unnecessary meetings can lead to distractions, conflicts, and stress that will drain your team’s productivity.

Your team members not having the right tools to support their roles could also have a negative impact on productivity.

How poor productivity affects small businesses

Poor productivity could have wide-ranging impacts on your small business.

It could further lower morale, impede efficiency, and affect growth and profit margins.

You could experience poor sales, reduced customer satisfaction, revenue, and service performance — leading to a compromised bottom line.

High productivity could be the outcome of numerous factors, so the following strategies cover everything from technology to motivation.

1. Provide the right tools and equipment

Having the right tools and equipment could have a significant impact on your team’s productivity by helping them get more done, faster, and more effectively.

For example, Misschu the original Asian street-food “tuckshop” in Australia was looking for a way to increase their productivity.

Everything was labour intensive for Misschu until they adopted food catering software. This helped them to scale their business and grow a lot faster.

2. Implement a continuous improvement system

Improving and maintaining productivity is a continuous process, so focus on continuous improvement rather than setting and leaving it.

You can do this by defining the best practices for your industry and designing your organisation, operations, and processes to meet these targets.

Also Read: This Singapore healthtech company just raised US$25 million for APAC expansion

Regularly seek feedback from employees about areas for improvement, focus on a few priorities at a time and track your results as you go.

3. Plan roles, tasks, and processes effectively

Review the jobs, roles, tasks, processes, and workflows in your organisation and explore ways to become more efficient in each of these.

This could be with the help of technology tools to support improved workflows. Review how your staff structure their workdays and adjust this if necessary.

4. Set clear expectations and reinforce deadlines

Ensure every team member understands their employee responsibilities and has clear deadlines they can work too. A good way to do this is to lay out key duties in an employee handbook.

Managers should take time to communicate their expectations and goals, offer direction and guidance, and follow up to make sure staff members are hitting their targets.

This could make your team members more accountable yet more independent and, in turn — more productive.

5. Create a positive workplace

Review your workplace culture and look for ways to build a more positive work environment.

Also Read: Introducing our 12 most-read contributors so far in 2019

Highly stressful, antagonistic, and adversarial workplaces could be detrimental to productivity.

In contrast, a positive, supportive work environment might better motivate your team to do better.

Final remarks

Productivity can be determined by a wide variety of factors.

In your small business, you could successfully address it by providing the right tools and equipment for your staff.

By valuing productivity, your small business could realise strong growth and sustained profits.

Image Credits: lekstuntkite

e27 publishes relevant guest contributions from the community. Share your honest opinions and expert knowledge by submitting your content here.

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Our Brunei TOP100 champion is set to fly higher than a sea eagle

Track and Roll is ready to Rock N Roll the HR management industry! Oh, and sea eagles are the national animal of Brunei

Just two days after Ho Chi Minh City, the 2019 TOP100 qualifiers arrived in Brunei for a pitching showdown.

This time, Track and Roll Sdn Bhd took home the crown and a free booth at e27’s Echelon Asia Summit on May 23-24.

The Judges’ Choice winners and four other qualifying startups from the Brunei leg will each have a shot at competing with other awardees for over S$100,000 worth of prizes.

In attendance for the event were Javed Ahmad, the CEO of Darussalam Enterprise, a pro-business ecosystem builder, and Pengiran Haji Mohd Hasnan Bin Pg Haji Ali Hassan, the Permanent Secretary of Industry of the Ministry of Energy, Manpower and Industry.

TOP100 is a lot more than a simple pitching competition, and we broke down the entire programme in this article.

Also Read: TOP100 is much more than a pitching competition

Now, let’s find out more about the Judges’ Choice-worthy pitch:

Track and Roll Sdn Bhd

Track and Roll sees itself as a more affordable, easy-to-use solution for Human Resource (HR) management problems.

With its comprehensive services like managing attendance, time-consuming payroll processing and keeping up with important dates, leaves and claims.

Its goal is to empower small & medium enterprises to become an instant HR expert.

This is achieved through modules like centralising employee management, live streaming attendance tracking and electronically managing leave, claims and payrolls — all while supporting employee self-service.

A unique feature is that all these modules can synchronise with Payroll yet run independently.

Also Read: Our Ho Chi Minh City TOP100 winners prove that the Vietnamese dragon is awake

Founded by Simon Soo, Kannan M and Jason Ngo back in January, the company seeks to alleviate HR pain points with its monthly subscription plan. To date, Track and Roll is already rolling with seven pilot companies in both the corporate and industrial sector.

Kudos to the HR heroes for their successful pitch! Now, here are the four startups who qualified:

  1. Kryptix Company – BowlUs
  2. Memori MY Sdn Bhd
  3. Al-Huffaz Management
  4. Grominda Group

Congratulations to these five companies for their outstanding work! Catch e27 at our next roadshow in Hanoi.

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Save yourselves and stop making these pitch deck mistakes

Іt’s а cold wоrld оut thеrе, and sometimes you’ll get a little frosty too

Соmреtіtіоn fоr іnvеstоr funds іs fіеrсе. Тhеre’s а lоt оf tаlk аbоut hоw tо роsіtіоn уоur рrоduсt роsіtіvеlу аgаіnst thе соmреtіtіоn. Вut, hоw dо уоu соmреtе wіth thе thоusаnds оf stаrtuр еntrерrеnеurs lооkіng tо grаb а сhunk оf thе sаmе fundіng рооl?

Оnе wау уоu саn dіstіnguіsh уоursеlf frоm thе mаssеs іs fоr уоur ріtсh tо bе sееn аs а fоrmіdаblе соntеndеr. In other words, gеt іnvеstоrs ехсіtеd.

Неrе’s hоw tо аvоіd thе соmmоn ріtсh dесk mіstаkеs.

1. Don’t pіtсh thе prоduсt – pіtсh thе busіnеss

Іnvеstоrs dоn’t іnvеst іn іdеаs. Тhеу dоn’t іnvеst іn рrоduсts. Тhеу іnvеst іn busіnеssеs.

Іnvеstоrs іnvеst bесаusе thеу wаnt tо gеt а bіg fаt rеturn оn thеіr іnvеstmеnt оnе dау. А рrоduсt dоеsn’t gіvе thеm а rеturn. А vіаblе, рrоfіtаblе аnd sustаіnаblе busіnеss саn.

Іf уоu hаvе trасtіоn, lеаd wіth іt. Тhеrе’s nоthіng bеttеr tо рrоvе thаt уоu hаvе sоmеthіng thаt а mаrkеt wаnts, nееds аnd wіll buу.

2. Avoid vеrbоsе — bе suссіnсt

Тоо mаnу best pitch decks аrе vеrbоsе. Тhеу аrе соnfusіng аnd іnvеstоrs сhесk оut rаthеr thаn wrіtе а сhесk.

Frоm thе vеrу bеgіnnіng рrоvіdе sресіfіс аnd suссіnсt dеtаіls аbоut thе рrоblеm уоu sоlvе, fоr whоm аnd whу уоur sоlutіоn mаttеrs аbоvе аll оthеrs.

Also Read: Scale up your productivity, scale up your business

Rеsіst оvеr соmmunісаtіng. Gеt tо thе роіnt quісklу wіth уоur fіrst slіdе.

3. Shun wоrdу slіdеs — use vіsuаls аnd bullеt pоіnts

Тоо mаnу ріtсh dесk slіdеs аrе расkеd wіth whаt thе рrеsеntеr іs gоіng tо sау.

Еntrерrеnеurs саn rеаd – аnd thеу саn rеаd fаstеr thаn уоu саn sреаk. Іnvеstоrs ехресt уоu tо knоw уоur mаtеrіаl wіthоut hаvіng tо rеаd іt.

Instеаd оf а bunсh оf wоrds оn а slіdе соnsіdеr usіng stunnіng vіsuаls tо mаkе уоur роіnt. Оnlу рut thе рrіmаrу роіnts оn thе slіdе, а sіnglе сrіtісаl роіnt wіll dо.

Grеаt vіsuаls соmmunісаtе а сlеаr mеssаgе аnd еngаgе аudіеnсеs еmоtіоnаllу. Аnd whіlе wе’rе оn thе subјесt оf slіdе рrеsеntаtіоn, dіtсh thе аnіmаtіоns аnd trаnsіtіоns. Тhеу dіstrасt frоm thе fосus оf уоur ріtсh.

4. Don’t fосus оn tесh (оr prоduсt fеаturеs) — fосus оn dіstrіbutіоn

Yоur ріtсh dесk nееds tо shоw thаt уоu knоw ехасtlу whаt іt wіll tаkе tо gеt, kеер аnd grоw сustоmеrs іn а соmреtіtіvе mаrkеtрlасе.

Тhіs іs а сrіtісаl slіdе bесаusе іnvеstоrs wіll wаnt а сlеаr рісturе оf hоw уоu рlаn tо gеt уоur аmаzіng рrоduсt іntо thе hаnds оf lоts оf сustоmеrs.

Вrоаd gеnеrаlіzаtіоns suсh аs “sосіаl mеdіа nеtwоrkіng” іs а tасtіс, nоt а strаtеgу.

Ѕhоw thаt уоu’vе іnvеstеd а lоt оf tіmе аnd еnеrgу іn dеvеlоріng аn асtіоnаblе dіstrіbutіоn рlаn аnd lеvеrаgіng уоur unfаіr аdvаntаgе.

5. Forget onе size fits all — tаіlоr your pіtсh

Тоо mаnу ріtсh dесks аrе сооkіе сuttеr tеmрlаtе-bаsеd рrеsеntаtіоns рrеsеntеd tо аll tуреs оf аudіеnсеs іnсludіng іnvеstоrs, сhаnnеl sаlеs раrtnеrs аnd strаtеgіс раrtnеrs.

Also Read: Our Brunei TOP100 champion is set to fly higher than a sea eagle

Κnоw уоur аudіеnсе. Таіlоr уоur ріtсh tо уоur sресіfіс аudіеnсе. Ноw dоеs уоur busіnеss fіt wіth thе rеst оf thеіr роrtfоlіо?

Dо уоur hоmеwоrk, and smасk your solution іn thе mіddlе оf thеіr іnvеstmеnt “swееt sроt”.

Shаре уоur ріtсh, уоur busіnеss stоrу, tо thе specific аudіеnсе tо whісh іt іs рrеsеntеd.

Іf уоu wаnt аn іnvеstоr tо gеt sеrіоus аbоut уоur busіnеss, gеt sеrіоus аbоut уоur ріtсh dесk.

Lооk аt уоur ріtсh frоm аn іnvеstоr’s реrsресtіvе. Маkе surе еасh slіdе dеlіvеrs а соmреllіng аnswеr tо “whаt’s іn іt fоr mе” аnd “whу shоuld І саrе”.

Тhе mаіn thіng іs tо fосus оn thе mаіn thіng іn thе mіnds оf уоur роtеntіаl іnvеstоrs. Тurn уоur ріtсh іntо а well-told stоrу.

Image Credits: vincentstthomas

e27 publishes relevant guest contributions from the community. Share your honest opinions and expert knowledge by submitting your content here.

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Knowledge sharing platform Tigerhall secures US$1.8M seed funding

The Singapore-based mobile app champions knowledge sharing and gaining soft skill via connection to Asia’s most successful people

Tigerhall, Singapore-grown knowledge sharing mobile app, has secured US$1.8 million in seed funding from investors like US-based strategic learning firm WDHB Inc, Singapore-based asset management firm Paladigm Capital, and a private investor who’s a senior banking executive in Singapore.

Tigerhall said it will use the funding to aim its target at the higher education sector.

Also Read: The Singapore-based startup that wants to cut bad sugar secures US$5M funding

The platform was launched on February 21st, founded by former leading sales and marketing recruiter for Michael Page International Singapore Nellie Wartoft. After her four years stint ended, Wartoft decided to form Tigerhall noticing the gap in people’s soft skill that caused them the job.

“Time and time again I found a mismatch. My clients wanted to hire people ready to hit the ground running with the right skills and knowledge to work in today’s business world but struggled to find them. My candidates had fantastic looking CVs with education from the best schools but couldn’t get the jobs they studied for as they lacked the soft skills and relevant knowledge needed in the fast-changing business world. I created Tigerhall to bridge that gap,” she further explained.

Tigerhall members are given access to bite-sized reads and podcasts which they can access on the go, as well as in-person workshops, mentorship, and private dinners with senior business leaders in Asia.

So far, experts on the platform already include Head of Fixed Income at Bank of Singapore, Head of People at Grab, Vice Chairman of Edelman, Executive Director at UBS, Partner at Deloitte, the former President of AirAsia, and Managing Director of DBS, who are featured every week on the app. Topics include how to manage a co-located workforce, managing a PR crisis on social media, launching products in emerging markets, handling poor performing staff, intrapreneurship, and even how to sack someone, published every day.

Also Read: VinaCapital Ventures invests in Vietnam-based UrBox and Wee Digital

Tigerhall is available on App Store and Google Play and is free to download with a subscription plan as low as 15 Singapore Dollars a month for both corporates and individuals.

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Tokopedia reportedly invests in e-wallet platform OVO

In October 2018, OVO replaced TokoCash as Tokopedia’s official e-wallet feature

tokopedia_new_app

Tokopedia Business Development-New Retail lead Gary Christian (right) with a Mitra Tokopedia user

Several media reports announced that Indonesian e-commerce giant Tokopedia has invested in Lippo Group-backed e-wallet platform OVO.

According to a Tech In Asia Indonesia report, an anonymous source said that Tokopedia has acquired an undisclosed amount of shares in OVO.

Both companies had declined to comment on the report.

Also Read: What Tokopedia does to ensure high quality customer relations management

In October 2018, Tokopedia and OVO announced a partnership that will see OVO’s e-wallet service being available on Tokopedia’s platform, replacing TokoCash as a primary payment feature.

OVO said that the partnership has enabled it to become the largest mobile payments platform in Indonesia by transaction volume and reach.

The company expected to add in Tokopedia’s 80 million monthly active users and four million merchants to its existing user base of 60 million.

More on this story as it develops.

Image Credit: Tokopedia

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Indonesian local media Tempo invests in culinary edu startup Foodizz.id

The startup aims to educate people who are in the culinary business both online and offline

Tempo (PT Info Media Digital), Indonesia’s seasoned media giant, announced that it has made an undisclosed amount of pre-seed investment in a culinary education startup Foodizz.id. The latter provides an online and offline learning platform for 18,000 of its community members with the purpose of educating culinary entrepreneurs.

Also Read: Tokopedia reportedly invest into e-wallet platform OVO

Foodizz.id said it will use the funding to further the service and facilities on the platform to educate all Indonesian culinary entrepreneurs — 5.6 million of them.

“Both Tempo.co and Foodizz.id share a common goal, which is public education,” said Toriq Hadad, the President Director of Tempo.co, during the “Indonesian Foodpreneur: Saatnya Menjadi Raja Kuliner di Negeri Sendiri dan Go Global” (Indonesian Foodpreneur: Time to Become Culinary King in Our Country and Go Global) seminar in Jakarta yesterday.

The new media-focussed investment is said to be a move on Tempo.co’s end to solidify its position as a leading online media portal in the country, Hadad added. Before Foodizz.id, Tempo.co had invested in PT Rombak Pola Pikir, a new media with animated education channel on YouTube called Kok Bisa, a millennials-targeted travel portal Telusuri.id and startup industry news portal Ziliun.com.

“Based on a survey, 90 per cent of culinary businesses that just started don’t survive. If they do survive, most of them only have one to three food stalls and stop growing, which is what this platform seeks to educate,” said Andrew Rian Pamungkas, CEO Foodizz.id.

This investment is also praised by Fadjar Hutomo, the Equity Access Deputy of Indonesian Agency for Creative Economy (Bekraf).

Foodizz.id began operation one year ago and on January 2019 just launched its online class program called “Foodizz Class” which managed to acquire 2,500 plus users and 250 paid users within 30 days after launching.

Also Read: Introducing our 12 most-read contributors so far in 2019

Furthermore, Tempo.co said it will support new media that it has backed with infrastructure to be a launching platform for media that has hiccups in publication and product distribution.

Image Credit: Foodizz.id

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Hong Kong crypto exchange Gatecoin ordered to close by courts

Gatecoin appeared to blame a payment service provider for crippling the company’s finances

Gatecoin, a Hong Kong-based cryptocurrency exchange, was forced to liquidate by an unspecified court on March 13 after a string of problems running the exchange.

The first major incident was a hack in May, 2016 that resulted in the company losing 15 per cent of its crypto-assets (worth around US$2 million at the time). The team suspects the company’s hot wallet (which means connected to the internet) was hacked via a server reboot.

After the hack, Gatecoin struggled to navigate its relationship with the banking industry and turned to a payment service provider (PSP) to help facilitate the transaction process.

It is at this point where Gatecoin appears to blame the PSP provider for its shuttering. In their closing announcement, the company wrote,

“However, that PSP failed to process most of the transfers in a timely manner which in turn almost paralyzed our operation for many months and caused substantial loss on our side.”

Also Read: Indonesian local media Tempo invests in culinary edu startup Foodizz.id

Gatecoin replaced the original PSP with another provider, but claims it did not help because the first company still controlled a chunk of the funds.

At this point, Gatecoin said it could no longer finance its operations and was ordered to liquidate by the court system. The company has been assigned a provisional liquidator who will oversee the re-distribution of Gatecoin assets to their creditors.

The collapse of Gatecoin is the end of a company that claimed to be the world’s first exchange to allow people to buy and sell Ethereum.

Also Read: Tokopedia reportedly invests in e-wallet platform OVO

Photo by farfar on Unsplash

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VinaCapital Ventures invests in Vietnam-based UrBox and Wee Digital

The Vietnam-based VC firm also appoints advisory board chairman

VinaCapital Ventures, the venture capital arm of asset management company VinaCapital just announced that it has made an undisclosed amount of investment in digital gifting platform UrBox and in Wee Digital, AI and biometric-powered fintech startup. Both companies are Vietnam-based companies, as reported by Deal Street Asia.

Also Read: The Singapore-based startup that wants to cut bad sugar secures US$5M funding

“We notice that Vietnamese tech startups are still tackling some of the biggest inefficiencies in doing business. These investments are part of our continued effort to nurture the community and give consumers access to advanced products and services at reasonable costs,” said Khanh Tran, VinaCapital Ventures partner.

UrBox, the digital gifting startup has managed to partner with more than 3,000 retail outlets across Vietnam and with e-commerce sites such as Shopee, Tiki, Adayroi, and Grab. It received pre-seed funding from Vietnam-focussed accelerator and seed fund VIISA prior to this funding round.

Wee Digital, which was founded by serial entrepreneur Christian Nguyen, is said to be the first fintech that applies financial biometrics. This funding is its first VC funding.

Aside from the investments, VinaCapital Ventures also announced the appointment of Philipp Rösler as chairman of its advisory board. Rosler was a former German Vice Chancellor and was an advisor to US-based Founder’s Fund.

For the new role will provide counsel to both VinaCapital Ventures and its portfolio companies.

Also Read: This startup has Maideasy your search for a trained, trustworthy house cleaner in Malaysia

VinaCapital Ventures was launched in late 2018 with a US$100 million injected by VinaCapital to invest in both Vietnamese and Southeast Asian startups.

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The Singapore-based startup that wants to cut bad sugar secures US$5M funding

Nutrition Innovation raises funding from Singapore’s VisVires New Protein (VVNP)

Nutrition Innovation, Singapore-based startup focusses on producing a low Glycemic Index sugar to promote healthier sweetener, announced that it has secured US$5 million funding led by VisVires New Protein (VVNP), foodtech-related VC firm in Singapore.

Besides VVNP, Enerfo the commodity trading company from Singapore and unnamed, UK-based family office also invested, as reported by Tech In Asia.

Also Read: Introducing our 12 most-read contributors so far in 2019

According to VVNP, despite running operation in Singapore, Nutrition Innovation would be its first investment in a Singaporean company.

Nutrition Innovation tries to find the alternative sweetener for food and drink that is cost-effective and not a highly refined sugar or alternative sweeteners.

The startup noted that public knows that refined sugar isn’t a healthy option because it has a rather high glycemic index (GI), which many studies believed to be one of the causes of high diabetes risk and weight gain.

Simply put, this type of sugar is not adding values to a healthy body and has been processed heavily that it’s no longer has the natural benefits sugar supposed to provide, like antioxidants, calcium, and magnesium.

Sugar, both the artificial and natural one can be expensive to produce. So much so that it tends to not be affordable to be commercially offered in bulk and in beverage products.

Nutrition Innovation says that to come for both problems at the same time, it uses algorithms and tech that help to develop a consumable, low-GI sugar on an industrial scale and still retains the naturally-occurring benefits of antioxidants and minerals.

Nutrition Innovation noted that its proprietary algorithm is already rolling out in factories within top sugar-producing countries such as Australia, Malaysia, and Thailand. Their system also is currently being tested for its low-GI in food and beverages by several undisclosed food and beverage companies.

Also Read: Tokopedia reportedly invest into e-wallet platform OVO

Most recently, the company just revealed a new technology that it claims to be able to reduce sugar component of sweetened food and drinks by up to 70 per cent, while integrating healthy substrates such as protein and fibers.

Image Credit: Nutrition Innovation

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Today’s top tech news, March 15: Uber plans to kick off IPO in April

Apart from Uber, we also have updates from Ofo, Mswipe, and a cyber security bill in Thailand

uber_ipo_news

Uber plans to kick off IPO in April – Reuters

Ride-hailing giant Uber is set to kick off its initial public offering in April, according to an exclusive report by Reuters.

Citing sources familiar with the matter, the report said that Uber will issue its required public disclosure (S-1) and launch investor roadshow next month.

The company is set to hit public markets immediately after its competitor Lyft began theirs at the end of March. The two companies had filed confidential paperwork for the IPO “at the same time” in December.

Uber has declined to comment on the matter.

Singapore extends deadline for Ofo to remove bicycles – Tech In Asia

Singapore’s Land Transport Authority (LTA) has extended the deadline for bike-sharing service Ofo to remove its bicycles from the country, from its original deadline of Wednesday this week, Tech In Asia reported.

During this extension period, Ofo’s license will continue to be suspended.

An LTA spokesperson said that the agency’s decision was influenced in part by the company’s success in implementing the country’s new QR-based parking regime, which requires bike-share users to scan a QR code to confirm they have parked their dockless cycle in a designated area.

The company has also informed LTA that it is in “advanced stages of negotiations” to partner its Singapore unit with a third party.

In February, Ofo had its operator’s license suspended for failing to comply with updated regulatory requirements for bike-sharing services, particularly due to its lack of progress in QR-code parking integration and failure to ban users who repeatedly park outside designated zones.

Also Read: Today’s top tech news, March 14: SoftBank, Toyota in talks to invest US$1B in Uber’s self-driving unit

India’s Mswipe raises US$31.7M – Economic Times

India-based mobile point-of-sales (POS) company Mswipe raised around INR2.2 billion (US$31.7 million) in a new funding round from its existing investors, Economic Times reported.

The investors list included US-based hedge fund Falcon Edge, Facebook co-founder Eduardo Saverin-promoted B Capital Asia, technology investment firm Epiq Capital, and DSG Consumer Partners.

The funding round followed the company’s Series D funding round in 2017 when UC-RNT Fund and existing investors invested around INR2 billion (US$28.8 million) into the company.

Thai cyber security bill raises criticism – The Bangkok Post

Thailand’s new cyber security bill, which was introduced just weeks ahead of the country’s first democratic elections since 2014 military coup, has raised criticism for the possibility that it might be used to curb political dissent, Bangkok Post reported.

“Authorities have already penalised scores of journalists, politicians, activists, academics and students under vaguely worded legislation. This new law would entrench the stifling political climate cultivated by the military government,” said Katherine Gerson, a Thailand researcher at Amnesty International.

Image Credit: Jimi Filipovski on Unsplash

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