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This is the story of how two Go-Jek drivers once made me cry

But I swear it was for a good reason

Go-Jek_Indonesia_Singapore_expansion

Disclaimer: I do not cry very easily. It is actually a Herculean task for me to shed a tear, even when I feel sad.

Back when the movie Titanic (1997) was released, everybody seemed to be lamenting about Rose letting go of Jack and allowing him to drown in the ocean. It was a painfully romantic scene, they all said. But my heart remained unmoved. It was a movie about a sinking boat; if you had to cry, then cry for all the victims and the boat company for allowing this to happen. Not for romance.

But one night, in 2016, I was immediately brought to tears when I ordered dinner through Go-Food, the food delivery service of Indonesian ride-hailing giant Go-Jek.

Nothing remarkable happened when I ordered my food; everything was business as usual. I struggle to remember the menu that I had picked, but it was likely from a nearby Chinese restaurant.

This was why it was such a surprise when the driver took more than an hour to deliver the meal. Just as I was about to complain, the door bell rang. I rushed to the door only to be greeted by not one, but two Go-Jek drivers standing in front of the gate.

I was seeing double. I must have been really hungry.

But when Driver One greeted me, I realised that I was not hallucinating: There were indeed two Go-Jek drivers –which was unusual and unlikely. They both arrived at my place using a single motorbike that belonged to Driver Two.

Also Read: Go-Jek and Jokowi share flatteries before Indonesia election

Before I had the opportunity to ask, Driver One explained that he had to deliver the meal by hitchhiking a ride with the second driver.

After he picked up my meal at the restaurant, Driver One was on his way to deliver when he had a flat tire. In the midst of this catastrophe, Driver Two showed up and offered to help him. He happened to be waiting for an order nearby — I imagined under a tree — and saw the whole incident. His friends, who also happened to be hanging out around the spot, even offered to keep watch of Driver One’s motorbike.

Both drivers were very proud of the fact that they managed to complete this task — together.

Now, I always have respect for people who are committed. Especially those who work really hard to fulfil this commitment.

There could be many reasons why the drivers were so determined to deliver the meal on time. Most likely, it involved money. But in my life, I have seen many instances when people failed to fulfil their commitment and not feel ashamed of it. (Yes, we are supposed to view failure positively but I do not think this is the kind of failure we are talking about.)

Also, it takes a certain level of maturity to be genuinely happy about another’s success, especially when you had nothing to gain from it.

This is why the two Go-Jek drivers made me cry that night. Two honest, hardworking gentlemen exercised great teamwork in order to make sure a task got done. They did this despite the fact that the financial gain can only go the first person, and the second person will get nothing but a smile and a thank you.  (And an op-ed on e27, because you are amazing, sir).

When it was first launched, Go-Jek was seen as the answer to many customer pain points. As the years go by, some of these points may stand while some do not.

There have been criticism against the company for adjusting their tariff and making their driver-partners work harder for less. My blood boils every time I hear of something like this, especially when I think of the two Go-Jek drivers that I met that night.

Also Read: Grab wants to take Indonesia from Go-Jek with US$6.5b funding goal

As customers, I believe that it is within our obligation to ensure that businesses are being run ethically and that it remains true to its vision of society empowerment, starting from those who had made their success possible. It can begin from our willingness to pay for their services just a little bit more, and yes, always tip your drivers especially when they do their job well.

I also believe that at this level, the company can afford to increase their tariff and not losing their customers, as it has become such an integral part of many Indonesians’ lives –like Teh Botol.

For many of these drivers, companies such as Go-Jek have made their life better than before. We need them to remain that way.

 

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5 ways Augmented Reality is redefining the gaming industry

By mixing the real with the virtual worlds, AR is creating immersive experiences that allow users to feel that they are interacting personally with their digital environment

Augmented reality is the integration of game visual and audio content with a user environment in real time, unlike virtual reality which creates completely an artificial environment. Augmented reality in the gaming industry uses the existing environment and creates a playing field within it. AR games can be played on smartphones, tablets, and portable gaming system. It is the integration of digital information and overlays new information on top of it.

The first commercial application of AR technology was the yellow “first down” line that began appearing the football games in 1998.

AR technology in the gaming industry provides with an interactive experience of a real-world environment where the objects that reside in the real world are augmented. This revolutionary technology makes a greater impact on gaming while covering other industries like healthcare, e-commerce, retail, marketing, education, military, automotive and much more. This advanced technology is rapidly changing the way the gaming industry works and contributing a lot towards it.

The value of the augmented reality gaming is expected to reach almost $285 billion by 2023

Let’s find out how augmented reality is redefining the gaming industry and making it revolutionary.

1. Rapid Growth of Gaming

Augmented reality is bridging the gap between the users and game developers. This technology has gone beyond face filters and widely adopted by the organisation to provide the user with the ultimate gaming experience.  It incorporates advanced features which make games extremely addictive and leverage developers while encouraging them to enhance their skills. The rapid growth of augmented reality game development helps in developing engaging games and grow the overall gaming market.

2. Make Appealing Games

Augmented reality in gaming industry creates an immersive experience for the users and allow them to feel that they are interacting personally with their digital environment. AR layers digital improvement to provide an existing real-life setting by appealing to the senses. This advanced technology helps to drive the attention of millions of obsessive gamers and deliver an unforgettable experience. It uses computer-generated objects and implements them in real life to convert an engaging and thrilling experience.

Also read: Beyond gaming, these are 6 potentially disruptive uses of augmented reality

3. Better Consoles

Choosing the greatest console is a lot harder than your imagination due to the exceptional gaming market. Augmented Reality in-game development, bringing new opportunities for developers and providing them with advanced technological solutions. For obsessive gamers and developers, there are multiple options available, using that they can make your vision and imagination advance than ever before.

4. Replacing Traditional Gaming

Augmented reality creates endless possibilities in gaming while considering recent trends accurately. It enhances the working of enterprises by providing them with numerous benefits.  It has replaced all the traditional gaming system like Xbox, Nintendo, and PlayStation with new techniques and trends. Its bringing revolution in the gaming industry and introducing new innovations and creativity. These apps are written in special 3D programs which allow users to play level up animation and provides with transforming transactions.

Change of Perspective

AR adds digital representation and data of supplement views of the real world giving user outstanding games. Augmented Reality in Game Development constantly uses smart glasses support, 3D tracking, geolocation and much more to bring innovation and exclusive games. AR core is used to change users view with animated 3D content. Its creative design has more potential than any other technology.

Technologies Used to Build Augmented Reality Games

Mid-generation advancement and technology rise has taken AR game development on another level. For gamers and developers, there are multiple options available, using that they can make your vision and imagination unbeatable. There are incredible game development companies who have started using augmented reality keeping the latest trends in mind all over the world. Discover the mysterious gaming world and indulge yourself in the most exciting play using these technologies:

  • Unity 5
  • ARPA
  • XCode 7
  • Wikitude
  • Vuforia

AR games are designed for multiple platforms. It has blurred the line between what is real and what is computer generated by adding special effects and advanced tools. Not just that It’s changing the forever way of people use and interact with technology. It has taken over the gaming industry by bringing new trends and technology while enhancing user experience.

Also read: Augmented Reality is creating an enormous opportunity for retail businesses, and here are 5 ways online and offline platforms can benefit

Augmented Reality is The Future of Gaming

Every time this advance technology has exceeded the expectations and beaten the estimates of the market by coming up with something really great. It’s a groundbreaking technology which really brings something innovative and creative in the market every single time. Pokemon Go is one of the most loved games of augmented reality. Due to its reputation and marvelous gaming experience it has won the heart of millions. It is favoured with a vision-based algorithm that gives exceptional clarity to object, graphics, and sounds while grabbing the attention of millions.

Augmented Reality is one of the successful technology, which brings digital creation to life. For developers around the world, it’s creating immense opportunities while promising pathbreaking carrier with a course of learning. It has a great contribution towards increasing computing capabilities of our smartphone. It’s an incredible technology, capable of providing a great experience converting a field into a battlefield.

This prominent technology allows gamers to interact with the real world in digital form while experiencing a real-life environment. Technology is changing the world at a rapid phase whole giving gamers a great experience and greater innovations.

—-

e27 publishes relevant guest contributions from the community. Share your honest opinions and expert knowledge by submitting your content here.

Photo by Andreas Kind on Unsplash

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We’re revealing 10 more exhibitors for Echelon Asia Summit 2019!

Don’t miss the second set of companies who will be gracing the halls and showcasing their work at the Echelon Asia Summit 2019

Echelon Asian Summit 2019 Exhibitors

There are lots of great reasons for you to come to Echelon Asia Summit 2019! With more than 15,000 people attending from over 30 countries, the Echelon Asia Summit brings together a full-range of personalities across the field of tech: from tech enthusiasts, to up-and-coming startup founders, and even to leaders and experts! This makes Echelon Asia Summit 2019 the perfect opportunity for you to brush elbows with potential future partners, investors, colleagues, or other like-minded people who might appreciate your ideas!

More than 120 speakers will also be sharing key insights on emerging trends and disruptive technologies across four key stages, namely: Founder stage, Future stage, Capital stage, and the top 100 stage—where 100 of the most promising startups will be pitching live!

Also read: Check this out: first 23 exhibitors for Echelon Asia Summit 2019—announced!

And finally, one of the key features of Echelon Asia Summit 2019 is how it will showcase some of the most brilliant startup products in the region. With 300 exhibitors that will sprawl all over Singapore Expo, participants can witness firsthand how these companies are changing the world.

So without further ado, here is the first set of Echelon Asia Summit 2019 exhibitors!

 

Sneakest

 

Sneakest is every Sneakerhead’s go-to place for all things sneaker related.

 


Sportlyze Sport & eSport Entertainment

 

Sportlyze Sport & eSport Entertainment is a one stop portal for sports and eSport entertainment.

 

fewStones

 

fewStones enables you to personalise videos that can help improve conversion of your sales funnel.

 

White Labs

 

White Labs product Travelstop is a revolutionary platform aimed at modernising and simplifying business travel

 

FS Capital

 

Funding Societies | Modalku is the largest digital P2P lending platform in Southeast Asia, backed by SoftBank Ventures Asia, Sequoia Capital, Golden Gate Ventures and many more.

 

Doropu pte ltd

 

D
oropu pte ltd provides retail sales via internet

 

Collab Partnership

 

Collab is a AI-powered co-founder matching platform that aims to bring together highly compatible founders in a team.

 

InstaREM

 

InstaREM is an international payments platform that aims at making overseas money transfers cost-efficient for individuals & businesses alike.

 

SOCXO

 

SOCXO Solutions (SOCXO) is a leading Advocacy Platform that enables brands to transform their stakeholders into brand advocates.

 

Chainstack

 

Chainstack is the Ultimate Blockchain Control Panel for Business

 

Where to get tickets for Echelon Asia Summit 2019?

 

Catch this stunning set of companies showcase their brilliant work and more at the Echelon Asia Summit 2019! The event is happening from 23 – 24 May, at Hall 3A, Singapore Expo, 1 Expo Drive, Singapore. We don’t want you and your team to miss out on the important insights that will be shared by our speakers there, so get your Echelon Tickets today!

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Today’s top tech news, April 18: Amazon to shut China online store; OYO fires 25 staffers for misconduct

As per iResearch Global, Alibaba’s Tmall marketplace and JD.com controlled 82 per cent of the Chinese e-commerce market last year

Amazon, facing entrenched rivals, says to shut China online store [Reuters]

Amazon.com said it will shut its China online store by July 18, as the US e-commerce giant focuses on the lucrative businesses of selling overseas goods and cloud services in the world’s most populous nation.

The move underscores how entrenched, home-grown e-commerce rivals have made it difficult for Amazon’s marketplace to gain traction in China. Consumer research firm iResearch Global said Alibaba Group’s Tmall marketplace and JD.com controlled 82 per cent of the Chinese e-commerce market last year.

An Amazon spokeswoman told Reuters on Thursday that it is notifying sellers that it will no longer operate a marketplace, nor provide seller services on Amazon.cn.

OYO China fires 25 employees for unethical practices and misconduct [The Economic Times]

OYO Jiudian, the Chinese subsidiary of SoftBank-backed hospitality chain OYO Hotels & Homes, has fired 25 employees, and issued warnings to over 100 more, as the Gurgaon-headquartered company sought to crack down on what it has described as “unethical practices”.

In a statement sent out on Wednesday, the hospitality company, which commanded a valuation of US$5 billion in its Series E funding round, said it had also formed an integrity committee to weed out instances of misconduct and unethical practices, while continuing to double down on corporate governance and ensuring compliance across levels.

Australian VC Square Peg Capital leads US$27M in healthcare startup Aidoc [DealStreetAsia]

Israeli artificial intellegence healthcare startup Aidoc has closed a US$27 million Series B led by Australian venture capital firm Square Peg Capital, it said in an announcement on Wednesday.

The latest Series B round brings Aidoc’s total funding to US$40 million.

The fresh capital raised will be used to grow Aidoc’s technology and go-to-market team to support the demand for its products.

Founded in 2016, Aidoc provides imaging solutions for radiologists to enhance their diagnosis by flagging acute anomalies in real-time. Its solutions are currently deployed at over 100 medical centers and has reviewed a total of 1 million patients – the largest number of images analysed by an AI tool, the startup claims.

Videoconferencing company Zoom prices IPO at US$36 per share [CNBC]

Videoconferencing company Zoom priced its IPO at US$36 per share, above of its already-increased range. That values the business at US$9.2 billion.

Zoom, which is slated to start trading on Thursday on the Nasdaq, had originally given a pricing range of US$28 to US$32, but investor demand was so high for the profitable, fast-growing company, that the offering ended up well above that mark. CNBC had reported earlier on Wednesday that the company would price at the top end of the increased range — US$33 to US$35 — and possibly above it.

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KOKU raises US$2M pre-Series A funding from Tencent’s Jason Zeng

The Singapore-based fintech works with non-bank financial institutions and liquidity providers to allows its technology assisting on faster and cheaper digital money transfer

KOKU, Singapore-based fintech that focusses on foreign currency exchange, announced that it has raised a US$2 million pre-Series A funding led by Jason Zeng, the co-founder of Tencent Holdings who also founded China-based angel investment company Decent Capital.

The funding will be focussed on KOKU’s product development and regional expansion to neighboring countries such as Indonesia, Vietnam, Cambodia, and Myanmar.

With the funding, KOKU said that it will pull its resources to expand and grow FX TechUP Suite. It will offer artificial intelligence technology and machine learning to utilise data for users in the ecosystem.

The immediate plan to execute, the company said, would be improving the technology for non-bank remittance and liquidity providers that it believes will push their business further for the next six months.

KOKU works with non-bank financial institutions including non-bank remittance companies in Singapore, Hong Kong, and the Philippines, and liquidity providers. KOKU’s technology allows these institutions to have a faster, more affordable, digital remittance for their customers.

Also Read: LINE’s Managing Director for Thailand is stepping down

The company said it will also increase its employees to 30 per cent for the next six months to increase the transaction volume from US$10 million per day to US$30 million.

The World Bank’s recent report showcased that remittance sector in 2019 will grow to 4.2 per cent from US$142 billion value estimation in 2018 in East Asia and Asia Pacific alone. KOKU wants to ride on the opportunity to increase the cross-country transaction, digital money transfer, and the overall financial inclusion.

“We are aware that the non-bank remittance and liquidity provider service is a complex business model that requires hard work. But it will be rewarding if we can provide the same facility to these underserved groups and help them in their operation,” said Calvin Goh, founder and CEO KOKU.

KOKU targets to close the Series A round at US$10 million in its first semester this year.

Image Credit: KOKU

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Sarawak shows off startup scene in final TOP100 stop

Our Sarawak winner was Ravenry, a company that wants to connect researchers and companies needing information

Already excited for Echelon? Buy your tickets here! Enter promo code ECHELONFUTURE for free tickets!

When e27 started the TOP100 competition this year, the goal was to find the best young startups Asia has to offer. While this means it is important to visit hubs like Seoul, Bangkok and Jakarta it is equally important to visit the less famous locations.

Startups can come out of anywhere, and one such place is Sarawak, in the Malaysia portion of Borneo. This year’s TOP100 competition proved this statement true as six startups qualified to compete for the overall championship at Echelon Asia Summit 2019.

This year’s winner was Ravenry, a startup that wants to make it easier for regular people to connect with quality researchers.

The pain-point Ravenry is trying to solve is that when an individual or company performs a general search for useful information, it is often inadequate or overly broad. So, the startup wants to become a matching service for the supply and demand side of the industry.

Users send research requests to Ravenry, where the team connects their requests to relevant researchers who provide results within a 48 hour window.

As the winner, Ravenry will be presented with a free booth at e27’s Echelon Asia Summit from May 23-24, 2019. But while they have won the battle, the war is not over. At Echelon, they will be but one of many competitors pitching for over S$100,000 worth of prizes.

Also Read: Listen to these expert speakers at Echelon to know whether blockchain is just a hype or not 

TOP100 is not completely over! We still have one more online pitching competition that will feature startups from places we could not visit this year — including Japan, India and Bangladesh.

The qualifiers

Five other startups have qualified for TOP100 in Singapore!

They qualify for discounted rates for Exhibition booth space in the TOP100 Zone at Echelon Asia Summit 2019 (Offer ends by end of the event day).

Once a qualified startup has purchased the TOP100 booth, they are then also entitled to:

  • A Pitching slot on the TOP100 stage on day 1 of Echelon
  • Intimate investor meetings and inclusion to Corporate business matching
  • 5 Starter Tickets to Echelon Asia Summit
  • Access to the TOP100 Tour in Singapore

The qualifiers are as follows:

  • Trasso
  • Sixteen Resources & Consultancy
  • HQ EZFOOD DELIVERY
  • E POST WORLDWIDE
  • Solaku

See you in Singapore!

 Already excited for Echelon? Buy your tickets here! Enter promo code ECHELONFUTURE for free tickets!

Photo by Deva Darshan on Unsplash

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How this startup uses blockchain to simplify the halal certification process

Indonesia’s up-and-coming halal certification law means that there are 1.5 million businesses scrambling for a certification in the market

whatshalal_startup_profile_a (2)

WhatsHalal signing an MoU with Indonesia-based Sucofindo

Indonesia is set to implement a new regulation on halal certification for various consumer products, from food to cosmetics to pharmacy, by the end of 2019.

Under this new regulation, businesses in the world’s largest Muslim population are required to undergo a certification process and secure a halal label with a grace period of three years. Failure to comply to this new regulation will result in administrative penalties.

With the up-and-coming regulation, there are 1.5 million businesses in the market scrambling for a halal stamp on their products –and this is the opportunity that Singapore-based blockchain startup WhatsHalal is aiming to seize.

In an interview with e27, the company’s director of business development Muhammad Hadi Bin Rahmad explains the two challenges that businesses and governments are facing in the implementing halal certification:

First, there is the lack of a unifying platform that brings together all the stakeholders in the whole supply chain together, from farmers, manufacturers, merchants, to consumers.

Second, there is also the administrative roadblock. “Every single stakeholder in the supply chain have different process and system. It is also very manual and manpower-driven,” the director says.

Also Read: A blessed opportunity: Your guide in understanding SEA’s rising halal tech industry

In the case of Indonesia and its upcoming halal certification regulation, businesses and government are facing a new and unique challenge.

There are currently 17,000 companies that have been certified halal in the market, and the country needs to increase this number to one to five million within the next five years.

WhatsHalal CEO Azman Ivan Tan elaborates the process that companies had to go through in order to secure a halal certification, and how WhatsHalal platform can help ease this process.

WhatsHalal CEO Azman Ivan Tan

First, businesses need to decide on what kind of certification (by which institution) that they want to use. Then they will need to make sure that all of their ingredients come from halal sources; they will also need to understand the ruling and assurance system.

“Normally, these companies would bring on a consultant. After the audit process, in which they may pass or fail, they would feel the need to go back and see the changes that they have to make [before they can get certified],” he explains.

With WhatsHalal, companies begin their journey in using the platform by choosing the market that they wish to operate in. The platform will show to them if they are able to undergo the audit process by themselves, or if they would need a consultant in doing it.

“If it’s too tedious for you, the system will assign a consultant for you. If you’re happy with the consultant, you pay the fee, and the consultant will take over from there. They will upload the ingredients and the blockchain will assist in verifying whether they are halal to begin with,” Tan says.

Also Read: From halal fashion to food, there is a mushrooming number of Islamic startups in Southeast Asia

The main issue that the company aims to tackle is the uncertainty about a particular food product’s halal status.

“In the past, we tend to take the attitude of ‘everything is halal unless otherwise stated’ but then I realised that [customers] do not have a clear understanding of what is halal or not, as not everything that is manufactured today have full ingredients disclosure. You cannot see where the source is,” Tan stresses.

Muhammad.Hadi.Rahmad.Director.Business.Development.WhatsHalal

WhatsHalal Director, Business Development
Muhammad Hadi Bin Rahmad

In addition to the halal certification process, WhatsHalal also provides other services such as on-demand food delivery service.

The startup expands this service through the acquisition of HalalOnClick in 2018.

In the future, it also aims to introduce a halal scanner for end-customers, leveraging on the wealth of data that the startup has acquired and their ability to track a product down to its source.

“The halal certification platform is just the first [of the technology that we are working on]. The second part of the technology is the traceability – it is what set us apart from other companies who are talking about blockchain. We are looking at devices such as IoTs, RFIDs … that we will be putting in places in the supply chain,” Rahmad explains.

Also Read: A Prudential director wants to make Singapore a halal e-commerce hub

“The value of wagyu beef in Japan is that high because of the details available in its certificate,” he adds.

WhatsHalal is currently run by a team of 21 in its offices in Singapore, Kuala Lumpur, and Jogjakarta.

In Indonesia, it has secured a partnership with Sucofindo, a joint venture between the Indonesian government and SGS, a Geneva-based inspection giant.

Currently internally funded, Tan hints that there are already some external parties expressing their interest in investing in the company.

Image Credit: WhatsHalal

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There’s still a big funding gap in Malaysia’s growth-stage startup space: RHL Ventures’s Raja Hamzah

He also says SMEs in the country lack exposure, whether to the corporate world or to regional players

Raja Hamzah, Managing Partner of RHL Ventures

Malaysian private investment firm RHL Ventures has just announced a new US$24.3-million fund. While its previous fund focused only on tech startups across Southeast Asia, the current fund is more broader and sector-agnostic and is targeting only Malaysian startups and SMEs. SME Corp. Malaysia, a central co-ordinating agency under the Ministry of Entrepreneur Development, is a significant investor of the new fund.

According to RHL Ventures’s Managing Partner Raja Hamzah, the VC firm has already identified a few startups for investments.

In a quick chat with e27, he talks about the plans with the new fund and the trends in the startup industry in Malaysia.

Edited excerpts:

You backed primality tech startups with your earlier fund. What prompted you to change the strategy this time and decide to be sector-agnostic? Is it because Malaysia’s tech startup ecosystem has matured and offers enough financial resources to tech startups?

Tech can be used as an enabler for growth for all early-stage companies. We are not forgetting technology, but we are using it as a tool to help companies grow across all sectors. There is still a gap in growth-stage funding across all sectors in Malaysia, including tech, and we aim to bridge that.

Can you explain what you meant by being “sector-agnostic and more broader”?

We see opportunities across all sectors e.g. logistics, manufacturing, services. If we do see opportunities in any of these sectors, assuming the diligence checks out, we will invest.

Can you share the names of the other backers of this fund? How is the partnership with SME Corp. Malaysia going to mutually benefit the two firms? What does this mean for the industry?

We are unable to share specific names due to confidentiality requirements. SME Corp. is the agency in charge of developing SMEs all the way up to the pre-IPO stage. There are significant synergies that can be had with RHL’s investments and SME Corp’s guidance and support to SMEs. It is a game changer for the Malaysian early-stage ecosystem, that there is an investor who can support their business from the early stage all the way up to exit.

How is the new fund going to be fundamentally different from your previous one? Will the average ticket size be the same? How many startups are you planning to invest from this fund?

This new fund will invest in Malaysian startups only. Rather than targeting a specific number of startups, we are committed to deploying capital to a company across multiple growth funding stages, and see ourselves as a partner to our investee companies to help them expand.

Meet the VC: RHL Ventures on sniffing out a good deal and why VCs need to work together

Which sectors are you going to invest from this fund? Do you have any specific industry in mind?

We’ve looked at opportunities across numerous sectors including healthcare, logistics, and the consumer sectors. There are exciting growth opportunities seen across all sectors.

Is your previous fund completely exhausted? How many startups have you backed from that fund?

No, we still have plenty of capital to deploy from the previous Southeast Asian fund.

Malaysia has a thriving startup ecosystem and the VC funding industry is also growing fast. What are the current trends? Are startups still finding it tough to access funding, and is this why startups go to ECFs first?

Despite all the initiatives by both the public and private sector, there is still a big funding gap in the growth stage. The RM 1 billion fund championed by the previous government failed to materialise. With this fund, we aim to bridge that gap.

How is the non-tech startup ecosystem growing in Malaysia? What do SMEs lack? How are you going to help them?

The SMEs in Malaysia lack exposure, whether to the corporate world or to regional players. With our global network of investors across the region and Asia, we aim to help them bridge that gap.

Have you already identified any startups for potential investments?

Yes, we have identified a variety of Malaysia startups to invest in, and are finalising due diligence for these names.

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Do we need a Big Data infrastructure to get with the times?

There were five exabytes of information created between the dawn of civilisation through 2003, but that much information is now created every two days — Eric Schmidt, Google, (in 2003).

Handling huge data sets in applications have many challenges. By now, you probably have heard or mentioned the same statement in every data-oriented team discussion.

Big Data is no longer a growing trend. Last year it vanished from the list of emerging technologies in Gartner’s chart – it last featured on the chart in 2013, described as “peak of inflated expectations” (See below for the comparison).

In fact, Big Data is now time-tested, accepted with a sound, secure, stable architecture. It is synced with information, generating efficient analytics by organisations, ranging from data-oriented start-ups to big technology giants around the globe.

gartner-hype-2013-to-2016

“So, does that mean I should start thinking about Big Data solutions for my existing/new systems?”.

Well, (obviously) it depends.

Given the plethora of tools exhibited on the Internet, there is much more to it than “big data” alone. If in essence, you hold a large “variety” of data, present in large “volume”, through which you need to generate answers with optimum “velocity”, you might be looking at the opening gates, called “the three V’s” of big data.

This might potentially mean that you are ready to look at better solutions that complement your data needs. But that alone is not enough.

Also Read: Malaysia Boleh! for our TOP100 Judge’s Choice winners

Do you need to turn your existing application assets to a bigger store for a theoretically possible performance? How big are your existing data security concerns and how would you deal with the same on the new infrastructure? Is your data “big” enough for these solutions?

These questions bring you to a point where you need to consider a few important things. You realise that preceding the thought of building an efficient big data infrastructure, lies the very need to build a decision on whether to introduce a big data infrastructure or not.

Understanding the ‘Why?’

Microsoft’s MSDN puts it in a very “simplistic” fashion – “Organisations need a big data solution to enable them to survive in a rapidly expanding and increasingly competitive market where the sources and the requirements to store data are growing at an exponential rate.”

Bigdata santa

Moreover, these organisations are looking at solutions to store complex unstructured data which do not have predetermined schemas. Big data solutions do not force a schema onto the stored data.

Rather, you can store almost any type of structured, semi-structured, or unstructured data and then apply a suitable schema when you query this data. Big data solutions store the data in its raw format and apply a schema only when the data is read, which preserves all information within the data.

This is directly in contrast to the way your existing traditional database does it.

Data magnitude determination

Now, let’s determine if your data is big enough. In 1997, the first documented use of the term “big data” appeared in a paper by scientists at NASA, describing the problem they had with visualisation (i.e. computer graphics) as one that “provides an interesting challenge for computer systems: data sets are generally quite large, taxing the capacities of main memory, local disk, and even remote disk.

We call this the problem of big data. When data sets do not fit in main memory (in core), or when they do not fit even on local disk, the most common solution is to acquire more resources.”

Though it was a very vague definition which gradually led us to a more refined one given by Wikipedia today, their reasons to shift to additional resources should be the primary basis of your problem statement.

The next most important factor is what you wish to do with the data you have. The problem with big data solutions is that they are numerous. You get a Swiss knife when all you want is a screwdriver.

Getting the right tool for the right job is often a big challenge to realise with the perspective of cost, efficiency and delivery constraints. Creating an understanding of these factors is a core requirement of big data infrastructure requirements.

Need for advanced analytics

A very interesting case that gives an idea on analytics, is one of a financial services firm which turned to big data in order to better identify which new client opportunities warrant the most investment. The company supplemented its customer demographic data with third party data purchased from eBureau (a provider of predictive analytics and information solutions).

The data service provider appended sales lead opportunities with consumer occupations, incomes, ages, retail histories and related factors. The enhanced data set is then applied to an algorithm which identifies which new client leads should receive additional investment and which should not. The result has been an 11 per cent increase in new client win rates while at the same time the firm has lowered sales related expenses by 14.5 per cent.

Getting answers to complex business problems, analysing existing values to predict faster and better business decisions, creating cost-effective requirements to bring in more customers, exploiting machine learning analytics to make self-learning systems: some benefits that big data analytics brings to the table.

If your data is meant to give you such quick answers that your traditional databases can work out in significant timelines, or worse, cannot come down to these answers at all, then it’s time you start browsing through the inevitable.

Today’s ability to remain agile in the market with these benefits give organisations with DevOps services in this competitive edge that they didn’t have before.

The right time for data transition and security concerns

The data-driven transition must begin with your business goals and objectives. Once you understand your business objectives, you are ready to create a roadmap for leveraging new data sources to help you achieve them.

Jeff Hunter, vice president of the NA Insights & Data practice at Capgemini rightly says “By proper alignment of business and technology, firms can start to systematically go through business process and business models and start to ascertain whether a process contains qualitative elements that could be replaced by quantitative elements.”

Also, technology is not enough to transform your organization into a data-driven organization. Creating a culture that understands data, securing the data and how to use it is just as important.

Also Read: The things online marketplace veterans can teach us

In 2011, Sony suffered a public relations nightmare in the form of a data breach in its PlayStation Network that exposed the personal information of 77 million users of its cloud-based systems. Among many other examples such as these, the challenge of detecting and preventing advanced persistent threats has bought the importance of security responsibilities in light.

Hence, where you start in terms of both data security and technology will dictate the course of your data journey.

Conclusion

Big Data is the right way to look at, provided you know why you need it. Data is evolving and so is the outlook of organisations managing them. Several verticals of technology like IoT Application, Web and Cloud Analytics, Image Processing, Data science etc. have grown to realise the potential of data mining and the ‘magic’ answers they bring to the table.

No doubt, the count of technology solutions provided in this field is growing at a fast pace, but catching the right fish on your application rod is a challenge in itself. There is no debating the fact that big data technologies are evolving rapidly.

Hence the sooner you adapt, the better answers you reach.

Originally published on the Cuelogic Blog.

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Today’s top tech news, April 17: Deskera works with ITE to equip students with tech skills

Also, Aptiv to enter China, and JD.com CEO accused of harassing a student

Deskera collaborates with ITE looking to equip students with tech skills [Press Release]

Cloud-based platform provider Deskera announces its collaboration with the Institute of Technical Education (ITE) to train its students and staff using Deskera’s cloud-based suite of Integrated Enterprise Suite Business Management software to gain digitalisation skills. The modules will include enterprise resource planning, customer relationship management, and human resource management

The parties said that the program will make students digitally equipped and broaden their spectrum for excellent career opportunities among SMEs.

Deskera is among the government’s pre-approved solutions provider for the “SMEs Go Digital Programme”. As a government-supported company, it will provide SMEs with function-specific and integrated digital solutions.

Self-driving vehicle software company Aptiv soon enters China [Techcrunch]

U.S.-based auto supplier and self-driving software company Aptiv has opened a mobility center in Shanghai, China, Techcrunch reported. The company said that the autonomous facility will focus on the development and eventual deployment of its technology on public roads.

The Chinese expansion makes it the fifth market where Aptiv has set up R&D, testing, or operational facilities after Boston, Las Vegas, Pittsburgh, and Singapore.

Also Read: Fintech Adyen partners Singapore Airlines to facilitate digital payment

Even though Aptiv has never had any AV operations in China, it counts its long history in the country setting up manufacturing and engineering facilities. The company in its earlier forms was Delphi and Delco, had an operation in China since 1993 making it ahead in terms of the familiarity of the market.

Aptiv will have self-driving cars testing on public roads by the second half of 2019.
Aptiv Autonomous Mobility President Karl Iagnemma is also the co-founder of self-driving car startup nuTonomy, which is one of the first to launch a robotaxi service in 2016 in Singapore.

NuTonomy then was acquired by Delphi in 2017 for US$450 million. NuTonomy then became part of Aptiv after its spinoff from Delphi was complete.

JD.com’s CEO Richard Liu accused of raping a student [Bloomberg]

An undergraduate student of University of Minnesota accused CEO of JD.com Richard Liu of rape. The victim, identified as Jingyao Liu, was a 21-year-old student at the time of the incident,

Liu filed a civil suit against the chief executive officer of e-commerce giant and the company itself, seeking monetary damages almost four months after prosecutors decided not to press criminal charges.

Liu said that she was attending a doctor of business administration program at the university. A public relations executive allegedly purchased 32 bottles of wine for more than US$3,600 with a company credit card at a dinner leading up to the incident, then paid the dinner tab with the same corporate card, according to the complaint.

Another woman said to be affiliated with JD rode in the limousine while the CEO allegedly groped and pressed himself on the student, before forcibly assaulting her in her apartment after keep supplying her with alcohol at the business networking dinner with more than a dozen Chinese male executives, according to the complaint filed Tuesday in Hennepin County court in Minnesota.

After police arrived at the apartment to investigate, Liu allegedly tried to intimidate her in an exchange recorded on the officers’ body cameras, according to the suit.

Also Read: Indonesian fishery platform Aruna wins Alipay-NUS Enterprise Social Innovation Challenge

The rape accusations have hung over JD.com’s stock since they were made public in September. Liu’s outsize control of voting rights closely linked the firm’s fate to his own. Bloomberg reported this month that JD.com Inc. is preparing deep cuts to its workforce and rescinding some job offers as the Chinese e-commerce giant struggles to revive dwindling morale and rein in losses.

Liu, his attorneys, and JD have denied wrongdoing. Jingyao Liu is seeking “significant compensatory damages” and will also pursue punitive damages against both Liu and JD.com, according to a statement issued by her attorneys.

Juliana Jan succeeding Dzuleira Abu Bakar as CEO Cradle Seed Venture [e27]

Cradle Seed Ventures, the venture capital (VC) arm of Cradle Fund Sdn Bhd, today announced the appointment of Juliana Jan as Acting CEO. Juliana Jan has been with Cradle Seed Ventures since 2004.

The appointment is effective immediately from April 15, 2019, replacing its last CEO for two and a half years, Dzuleira Abu Bakar. CSV will continue its operations in the interim period under Jan’s stewardship.

She has more than 15 years of experience in senior management experience, including a decade of involvement in venture capital funding as well as in market research and grants.

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