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The quiet giants of 2024: Celebrating the success of ‘boring’ businesses

Where high-flying startups and cutting-edge technologies frequently grab headlines, the true potential of ‘boring’ businesses often goes unnoticed. As we set our sights on 2024, it’s these very companies, typically defined by their commitment to fundamental, everyday services and products, that are increasingly emerging as market leaders. This shift towards valuing stability and reliability is not just a speculation but a visible trend in the current market climate. 

Mundane as they may seem, these businesses have consistently demonstrated resilience, profitability, and quiet innovation, often in sectors that lack the glamour and allure of their high-tech counterparts. Their success underscores a crucial business truth: in a world constantly chasing the next big thing, there’s enduring strength and value in the basics.

The understated power of niche focus

A prime example of this is Bored Security, a security management education project. Their recent achievement in negotiating the safe return of stolen NFTs following a significant hack underscores the growing importance of cybersecurity in the increasingly digital economy.

Also Read: Exploring blockchain’s potential impact on the education sector

In an industry often dominated by high-stake heists and spectacular breaches, Bored Security’s focus on education and prevention might seem unexciting, but it is undeniably crucial. Their success not only highlights the necessity of robust security measures in the crypto world but also illustrates how a business focusing on fundamental, often overlooked aspects can achieve significant impact and recognition.

Another example is NewCampus, which offers management training for tech companies. In the fast-paced world of tech, where innovation and disruption are constantly sought after, the idea of management training might seem mundane.

However, NewCampus has shown that even in a sector driven by innovation, the fundamentals of good management are indispensable. As tech companies grow and evolve, the need for effective leadership and management becomes ever more critical. NewCampus taps into this need, providing an essential service that supports the sustainable growth and development of tech companies.

The triumph of ‘boring’ businesses is not limited to education and security management. Consider the success of companies in industries like waste management, supply chain logistics, or even utility services. These sectors may lack the allure of AI, VR, or blockchain, but they are fundamental to the functioning of both the economy and daily life.

Businesses that excel in these areas often enjoy stable demand, clear business models, and steady revenue streams – attributes that can be particularly appealing in times of economic uncertainty or market volatility.

The 2024 outlook: Stability and reliability

As we move towards 2024, the business landscape will likely continue to value and reward these ‘boring’ businesses. The reasons are manifold. Firstly, in an increasingly complex world, there is a growing appreciation for simplicity and reliability. Consumers and companies alike are seeking stability and predictability, qualities that these businesses often provide.

Also Read: Holiday cybersecurity: Safeguarding businesses amidst increased cyber threats

Secondly, the economic climate, marked by fluctuations and uncertainties, may prompt investors and stakeholders to favour businesses with proven, sustainable models over those with higher risk, even if they promise higher returns. The appeal of a steady, reliable business becomes even more pronounced in this context.

Lastly, the evolving societal and environmental challenges will further elevate the importance of businesses that address fundamental needs and services. Whether it’s sustainability, security, or efficient resource management, companies that can offer solutions to these perennial challenges will be well-positioned for success.

Embracing the ‘boring’ brilliance

While the allure of the next big thing will always be a driving force in the business world, captivating the imagination of entrepreneurs and investors alike, the quiet power of ‘boring’ businesses should not be underestimated.

As we look ahead to 2024, it is these companies – with their focus on essential services, stable business models, and consistent value delivery – that are likely to emerge as the true champions in an increasingly volatile market. They represent the backbone of the economy, providing the necessary services and products that maintain the daily rhythm of life and business.

For entrepreneurs, investors, and consumers alike, there’s a growing recognition that sometimes, the most dependable and necessary businesses are those that don’t make headlines for being flashy but for being fundamentally sound and reliably excellent. Their ability to weather economic storms, adapt to changing market needs, and provide consistent value makes them not just safe bets but wise choices for long-term investment and patronage. 

Where sensationalism often overshadows substance, these ‘boring’ businesses stand as testaments to the enduring power of practicality, efficiency, and unwavering commitment to serving fundamental human needs. As such, they are not just likely to survive but thrive in the upcoming years, proving that in the world of business, sometimes the tortoise does indeed beat the hare.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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How is open-source collaboration empowering Asia’s fastest growing markets?

In a world dominated by digital transformation, Asia’s fastest-growing markets are leveraging open-source collaboration to unprecedented heights. To fully grasp this dynamic, it’s essential first to understand the basics and power of open-source software, so let’s do that and then pick apart this topic in more detail.

A swift explainer on open-source collaboration

Open-source collaboration can be a gateway to innovation. It provides a platform where individuals and organisations collaborate to create, develop, and improve software freely shared among users. For example, consider popular platforms like Linux or WordPress; they’ve allowed endless customisation opportunities on a global scale.

Open source is not just about the software we create but also about how we work. This highlights the level of cooperation required in successful open-source projects that turn a profit. So, to understand why Asia’s fastest-growing markets tremendously benefit from this model, you must first grasp the basics of open-source collaborations.

The power of open-source software

Open-source software holds transformative power. Not only does it support technological progress, but it also facilitates democratic participation by enabling everyone to contribute and benefit from community-driven projects.

One direct example is the wide range of applications of the pipe command in Unix operating systems, which showcases how users can create complex commands out of simpler ones with impressive efficiency.

The power emerges when we collaborate on open-source standards to make ordinary technologies accessible and universally compatible. This underscores how collaboration through open source fosters learning, flexibility and innovation, and that’s precisely what Asia’s rapidly growing markets are leveraging today to drive digital development forward at a record-setting pace. 

Therefore, appreciating the potency behind this model assists in comprehending its massive success across Asian economies.

Asia’s fastest-growing markets analysed

As technology evolves, Asia’s fast-paced markets are embracing innovation. Countries like China, India, and Indonesia are investing considerably in the tech industry as a primary driving force.

Also Read: Open source: The secret to boosting Singapore’s startup ecosystem

According to research by McKinsey, while Silicon Valley may stand undefeated as the most prominent name for tech entrepreneurship, Chinese cities Beijing and Shanghai are quickly ascending global rankings. These rapidly developing areas have built thriving digital solutions, from ride-hailing services to e-commerce giants, so they’ve undeniably left a significant imprint on our digital landscape.

In this context, digital transformation is no longer an option but a must-do for Asian economies and the organisations that occupy them. The regions harnessing innovative technologies tend to experience accelerated growth rates. Understanding these pulsating dynamics of Asia’s fastest-growing markets lets us begin recognising how open-source collaboration is crucial in this narrative.

How Asia embraces open-source methods

From startups to multinational corporations, Asian businesses actively integrate open-source technologies into their operations. By reducing costs and promoting innovation, these methods allow for rapid advancement in the market.

Experts believe that open-source software is welcomed in this part of the world because it supports advanced functionalities without significant initial investment. This shows that with open-source tools, companies can accelerate technological development while managing risks and scaling operations cost-effectively.

Also Read: SMEs and startups must make open source security a collective responsibility

Moreover, examples of community-based collaborations indicate their growing preference towards shared intellectual resources. The methodologies encouraged by such organisations primarily manifest how open-source principles seep deeply into Asia’s fast-paced markets. It signifies a collective pursuit to create solutions together instead of individually – thus fostering immense growth opportunities.

Open source and market empowerment connection

The connection between open-source collaboration and market empowerment is incredibly strong. Participating actively in countless open-source projects portrays a company’s employee development, innovation levels, and overall reputability.

For instance, Alibaba Cloud leverages Apache Flink, an open-source system for the fast processing of significant data streams. Their commitment shows how businesses can use these ecosystems to their advantage while contributing to the community.

Furthermore, in this borderless era where information flows freely, Asia has dramatically benefited by integrating best-in-class global technologies with local customisation. Herein lies the immense potential linking open source collaborations with institutional success — with such easily accessible knowledge resources, it becomes significantly easier for Asian markets to expand rapidly while adapting smoothly to technological transformations.

The bottom line

Collaboration is the cornerstone of good business, and the open source epoch has catalysed and enabled this on scales hitherto unseen. Asia’s expanding markets typify this, and it presents a positive outlook for the future of this region.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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Why all leaders need to understand the impact of modern observability

Southeast Asia has seen a heightened demand for observability within enterprises. As digital infrastructure becomes more complex, various industries now rely on observability tools to get a connected, real-time view of all IT performance data to troubleshoot and resolve problems faster.

However, prevailing economic conditions and constrained IT budgets pose challenges in achieving comprehensive, end-to-end observability across the entire technology stack.  C-suite leaders are focused on strategic investments to ensure the best possible business value without sacrificing the customer experience.

The tangible business advantages of technology are often elusive, particularly when communicated to executives who may view it as just another item in the annual budget. In the current climate of cost-cutting pressures, leaders with less technical acumen may not readily understand the merits of observability.

C-suites in favour of observability

The key to making the business case for observability lies in recognising its central role in fueling digital transformation and steering the customer experience.

According to New Relic’s 2023 Observability Forecast, ASEAN organisations record a higher return on investment (ROI) on observability when compared to global peers. Indonesia and Singapore both had the highest median annual ROI of 167 per cent. The median annual ROI in Malaysia was above average at 133 per cent, while Thailand broke even. The median annual ROI across all respondents globally was 100 per cent.

Also Read: How can you build a living, thriving community around your SaaS product?

The study also found that the majority of C-suite leaders are strong proponents of the value of observability – this includes both technical-focused C-suites (82 per cent) and less technical-focused C-suites (74 per cent). The majority of the C-suite respondents (85 per cent) see observability as a key enabler to achieving core business goals to some degree.

However, despite its strong ROI value, more than a third (36 per cent) planned to reduce spending across the board next year.

Unlocking the full business potential of observability

While CTOs and CIOs are inclined to prioritise observability, there’s a need for other C-suite executives to flip the conversation on ROI to fully appreciate the diverse benefits that observability offers.

Observability’s connected overview of data from various sources in a unified platform enables proactive problem-solving. It helps IT teams actively prevent issues, ensure operational efficiency, and facilitate the development of high-quality software to enhance both customer and user experiences.

By providing comprehensive visibility to different teams and functions, observability empowers them to scale systems effectively in response to shifting traffic patterns, all without compromising performance, cost, or end-user satisfaction.

It establishes a singular source of truth grounded in real-time data, bolstering system resilience and optimising performance during peak demand. This, in turn, expedites application modernisation efforts and elevates the overall user experience.

Demonstrating the benefits of observability

Here are key factors to consider when articulating the ROI of observability to the business.

Foster data sharing

Observability encourages teams and business leaders to openly share data and insights. This practice elevates best practices throughout the organisation, enabling the development of benchmarks to compare the relative performance of various units and platforms.

Also Read: Unlocking green fintech prosperity in Asia: Navigating the top 4 challenges

Superior customer experience

Observability’s dashboards focus on metrics that are crucial to customer experience, enabling teams to pinpoint and address performance issues proactively, preventing any potential impact on customers. A superior customer experience not only enhances the bottom line but also aligns with leadership priorities.

According to research on the Observability Forecast, 54 per cent of respondents noted that observability contributes to improved revenue retention, while 41 per cent highlighted its role in supporting business and revenue growth.

Connect KPIs to business impact

While IT Ops teams traditionally gauge observability performance using metrics like uptime and mean-time-to-repair, it’s crucial for business leaders to witness a direct influence on the company’s overall success, including insights into customer satisfaction and financial metrics. Align users’ key performance indicators (KPIs) with these business-related objectives to ensure the direct link between observability data and the bottom line.

Developer efficiency matters

While organisations typically assess the value of enterprise software based on its impact on operational performance and quality, it’s essential to also consider whether it contributes to more efficient goal achievement by developers. Data indicates that full-stack observability yields positive business outcomes, including enhanced operational efficiency and increased productivity.

Providing a view of the genuine business value of observability demands dedicated time and collaborative efforts across the organisation. By presenting a compelling high-level case that aligns with the language and key performance indicators (KPIs) prioritised by a CFO or CTO, IT teams advocating for observability can not only deliver financial gains but also contribute to the continuous enhancement of the software and services delivered to customers.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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Ecosystem Roundup: A snapshot of SEA startups in 2023; LiveIn gets US$8.3M in Pre-Series B

Dear reader,

This is the last working day of 2023. We hope that you get to tie up all loose ends beautifully in your work, before going off to spend the New Year weekend with your loved ones.

In the last week of 2023, we published a compilation of our achievements this year with the e27 Contributor Programme. We also introduced a Startup Ecosystem Roundup that presents a snapshots of the startup ecosystem in 2023 in five Southeast Asian (SEA) countries. Our contributors also give the final kick with their thought leadership pieces on strategic transformation, reviving a failing startup, and the impact of modern observability.

The startup ecosystem remains active. One of the funding news that companies announced is US$8.3 million in Pre-Series B funding round for LiveIn, who plans to accelerate its regional expansion.

It has been a busy and colourful year, and we are grateful to have you in our community. We are looking forward to seeing you again in 2024.

Happy New Year.

Anisa,
Editor.
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e27 launches Startup Ecosystem Roundups for 2023
e27 presents snapshots of the startup ecosystem in 2023 for the following countries: Philippines, Singapore, Indonesia, Vietnam and Thailand

e27 Contributor Programme in 2023: A thrilling journey through growth and innovation
Dive into the journey of the e27 Contributor Programme in 2023, celebrating growth and anticipating exciting innovations for the year ahead

Atomionics champions a more sustainable energy exploration through its virtual drilling innovation
With its Gravio technology, Atomionics captured gravity data to identify potential energy and mining resources underground

Tech revolution unleashed: Navigating emerging trends for strategic transformation
In the tech landscape, our shared responsibility is to ensure inclusivity, leaving no one behind in the transformative journey ahead

LiveIn secures US$8.3M in Pre-Series B funding to accelerate regional expansion
The funding round will be used to fuel the Malaysia-based LiveIn’s expansion into other key cities across the region

Reviving a failing startup: Financial strategies for long-term success
This article explores strategies to rescue struggling startups from bankruptcy, guiding them towards financial stability and long-term success

Startup Genome: Singapore remains top startup ecosystem for clean tech, blue economy
In the Cleantech ecosystem categories, Singapore moved up an impressive 18 places, from number 26 to eight

Navigating the AI landscape in 2024: Why there is an urgency for enhanced governance
There are two points that stand out in 2024, starting with how AI will experience a shift from a “nice-to-have” to “must-have”

Propelling SG businesses towards sustainable future: How to inspire emissions plan creation
There are several steps to encourage businesses to develop emission plan, starting with involving CFOs and finance teams

Tristan Chiappini: A decade of excellence in fintech and digital payments
Explore Chiappini’s journey in fintech, gaining insights on payments, locally preferred methods, and the dynamic industry landscape

Why all leaders need to understand the impact of modern observability
Providing a view of the genuine business value of observability demands dedicated time and collaborative efforts across the organisation

IPO-bound Indian unicorn FirstCry targets US$218M raise
Brainbees disclosed that certain investors are poised to divest up to 54.4 million shares

Indonesia startup shakeout leaves tech firms facing hard choices
Despite setbacks, industry insiders remain optimistic for 2024

Image Credit: RunwayML

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3 things I have learned about the SEA startup ecosystem in the last 8 years

“How long have you been working with e27?”

This is, honestly, my favourite question. I tend to receive them whenever I attend a networking event or meet a work partner in real life for the first time. I love the reactions it triggers; most of them are pleasantly surprised by the fact that I have been working here for eight years. Joining the company in 2015 as a junior correspondent in Jakarta, I am now overseeing the e27 content team from Singapore.

(In case you have been in touch with “Mbak Anisa from e27” in Jakarta and wondered where I have been in the past few years.)

My introduction to the Southeast Asian startup ecosystem began with my work at e27. Throughout the years, I have seen many things going on. Take the example of tech giants such as Gojek. I was there when they first introduced their IDR10,000 flat rate; I was also there when Nadiem Makarim was appointed Minister of Education and when the company went public.

Also Read: What the SEA startup ecosystem needs to know about COP28

In these eight long years, are there lessons about the startup ecosystem (and life in general) that I have learned? Absolutely. They can be separated into three points:

Changes are constant

Phew. What can I say about this one? In the startup ecosystem, changes happen so rapidly that often, the things that are relevant in January may not be cool anymore in … November. It got to the point that sometimes, industry players do not dare to predict more than six months in advance. In 2022, blockchain was all the rage until a major shift happened in November—the launch of ChatGPT was just one of the triggers. After that, we are all eyeing a different innovation, pondering the ways it can affect our lives, and pouring money into it.

After moving to Singapore, I returned to Indonesia for a holiday, and the market was unrecognisable after just a few years. But often, this is a good thing. It shows the market’s ability to adapt to changes and eventually solve problems, opening opportunities for the rest of us.

Community is strength

Unfortunately, life in the startup ecosystem is not always fun, especially if you are a minority. But I learned that one can always lean on the community whenever something bad happens. In terms of business, we may be competitors against each other, but when it comes to safety, there is strength in numbers.

Also, don’t be a [redacted]. People will always find out.

Don’t take yourself too seriously

Last but not least, don’t take yourself seriously. Seriously. This may sound odd. But in an environment where changes happen constantly, you might notice that failures tend to happen more often. You might be so certain that one solution will work until it does not. Being able to laugh at yourself is immensely helpful to get through all the challenges you might find in this ecosystem.

Also Read: Startup Genome: Singapore remains top startup ecosystem for clean tech, blue economy

As we enter a new year, we tend to look back on the things that we have done and what we can carry into the next stage of our lives. As long as I am working in this ecosystem, these are the three things I plan to carry with me.

Let us see if they continue to be relevant next year.

See you in 2024.

Image Credit: RunwayML

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Tech revolution unleashed: Navigating emerging trends for strategic transformation

Man has evolved from taking months or weeks to send a single letter via hand or messenger pigeon to speeding up the process with the invention of the telegraph, then the telephone, and finally, the smartphone of today. This transformation is one of many that underscore how emerging technologies have always been catalysts for global change, shaping our future in unprecedented ways.

As we study the impact, opportunities, and challenges presented by these transformative forces, we must also aim to steer these same forces and their resultant trends to our entrepreneurial advantage. These innovations are more than just novelties; they are the driving forces behind a global transformation.

At this point, it is important to note that change, especially transformational change, is often triggered by a crisis or key events. When we talk about crises in this context, we are not referring to global issues like the pandemic; instead, we are referring to the introduction of disruptive technologies within a company’s ecosystem. Disruptive technologies, such as artificial intelligence, can swiftly propel a company from one state to another, necessitating a transformation.

This transformative journey involves corporate restructuring, human capital transformation, and continuous learning. Corporate restructuring addresses financial crises, while human capital transformation focuses on changing mindsets and cultural elements.

This includes the incorporation of continuous learning as a part of the ongoing process aimed at making companies better at what they do. The evolution toward organisational learning and development is critical for sustained success.

Also Read: How digital payments are transforming the travel experience

Considering the untapped potential stemming from empowered new markets, revolutionised customer experiences, and leapfrogged production efficiencies, the unprecedented growth opportunities for a business are immense — but so are the challenges. In a world now characterised by Volatility, Uncertainty, Complexity, and Ambiguity (VUCA), navigating the technological landscape and its trends demands a strategic approach.

In fact, ignoring or delaying involvement with these advancements is not viable in today’s competitive landscape, if only because of how untenable this approach is in the long run. Companies that do not embrace these changes risk falling behind and facing regulatory issues. They also are in danger of being overshadowed by more tech-savvy and adaptable competitors and of compromising their global competitiveness in an interconnected, tech-driven economy.

Also, the dark side of disruption presents ethical, legal, and societal challenges that require responsible implementation. For example, companies will find themselves grappling with dilemmas related to privacy, data usage, and the potential consequences of their innovations on individuals and society.

At the same time, addressing these challenges is paramount to ensuring that technological progress aligns with ethical standards, legal frameworks, and positive societal outcomes. Naturally, balancing innovation and stability becomes a delicate act in this rapidly evolving technological environment.

Notably, the technology sector’s impact on global Gross Domestic Product (GDP) further serves as a testament to its relevance in the largest economies worldwide. For instance, in the United States, a whopping 24 per cent of economic growth comes from the technology sector.

This trend is not exclusive to developed countries; the tech sector contributes a whopping 16.34 per cent to the GDP of China. Even in countries like Singapore, where the economy is mostly service-based — i.e. more dominated by people than tech — technology continues to play a vital role.

The implications of this are profound. For industrialised first-world economies, technology is a major player, driving growth and innovation. However, for countries aspiring to develop similarly, access to importing or acquiring technology is the crucial factor. The ability to even enter the market for the adoption of new technologies can be a make-or-break factor for economic development.

Also Read: Why Singapore’s traditional sectors need a digital makeover

Delving into trend analysis is then pivotal for organisations, serving as a cornerstone in understanding the evolving narratives of emerging technologies and laying the groundwork for strategic planning.

Organisations armed with this analysis can, therefore, derive strategic responses, and engaging in trend analysis goes beyond staying current; it becomes a proactive initiative that empowers organisations to capitalise on opportunities and prepare for challenges associated with rapid technological adoption.

This awareness is not just for the corporate boardrooms; it is a call to action at the grassroots level, particularly within educational institutions. As we step into a future defined by emerging technologies, equipping the workforce with the knowledge and skills to adapt becomes paramount, too.

Colleges and educational institutions must curate awareness around these technologies, fostering an environment where future professionals are not just prepared for change but actively driving it.

In the grand tapestry of technological evolution, the narrative is not solely written by CEOs and executives; it is co-authored by the workforce, the students, and the educators.

The transformative potential of technology is a shared responsibility, and as we navigate this tech revolution, let us ensure that no one is left behind. Only a collaborative effort, fuelled by awareness and education, will truly unlock the global change promised by emerging technologies.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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Tristan Chiappini: A decade of excellence in fintech and digital payments

e27 has been dedicated to nurturing a supportive ecosystem for entrepreneurs since its inception. Our Contributor Programme offers a platform for sharing unique insights.

As part of our newly introduced ‘Contributor Spotlight’, we shine a weekly spotlight on an outstanding contributor and dive into the vastness of their knowledge and expertise.

In this episode, we feature Tristan Chiappini, VP and Head of Partnerships, APAC at PPRO, leveraging a decade of payments industry experience to enhance PPRO’s global digital payments platform in the APAC region.

A valued contributor since 2020, he has published 10 articles with over 10,000 views. “I have spent many years in the payments industry, and e27 is a fantastic resource for both sharing that knowledge and furthering my own,” he said candidly.

Chiappini shares his personal and professional journey in this episode of Contributor Spotlight.

Thoughts, goals, and journey

Chiappini, whose career in merchant acquiring began with a spontaneous interview at American Express Merchant Services, shares the amusing start. Recruited over lunch, he swiftly learned Excel essentials, passing the test with flying colours and setting the stage for a successful payment industry journey.

“Professionally, 2023 has been a fantastic year for me at PPRO, with more to come in 2024. In terms of personal goals, on top of being the best possible husband and father I can be, I have a few triathlons, cycling events and an ultramarathon planned — I’m always looking for the next challenge. Roll on 2024!”

Also Read: ‘Tis the season to be shopping: Can businesses still capitalise on sales events in APAC?

With over a decade in the fintech industry, particularly at PPRO, he emphasises the importance of catering to locally preferred payment methods. Recognising the impact on conversion rates, user recognition, and trust, he observes this trend unfolding online and in physical stores.

“Seeing Alipay+, WeChat Pay, JCB, and very soon Unified Payments Interface (UPI) in-store these days is common practice. Speaking of UPI, this is a fascinating one, locally in India. In just seven years, it has become the preferred method of digital payment in India, with 230 million active users (40 times the population of Singapore) transacting more than 10 billion in monthly transactions. According to some, UPI is expected to reach a billion transactions a day by 2026-2027,” he said.

He continued, “2024 will be the year UPI goes cross-border both for online, allowing Indian consumer to pay using UPI at global merchants, as well as in-store where Indian travellers can by pay for their duty-free at airports, at hotels and restaurants and tourist attractions using UPI. At the same time, UPI is also connecting inter-regionally into other national real-time payment rails, for example, PayNow here in Singapore and PromptPay in Thailand. This will be a fascinating one to watch next year.”

Advice for budding thought leaders

Chiappini advises budding thought leaders, echoing Moffat Machingura’s wisdom that “the first step is the hardest.” He emphasizes that committing to sharing knowledge initiates an enjoyable process, leading to a deeper understanding of the chosen subject and continuous learning.

Juggling too many things?

“The eternal balancing act! It really comes down to priorities. Spending time alone in silence with your thoughts each day helps you balance all the pressures of the work-life balance. It will always be something you have to work on, along with your own personal development, which in today’s hectic lifestyle often gets neglected,” Chiappini said.

Also Read: What the payments industry should consider when preparing for the holiday season

He underscores that dedicating at least 10 minutes daily to personal and professional growth enriches oneself and contributes positively to one’s company, family, and friends. He also suggests reframing the commitment in this broader perspective for effective prioritization in the future.

Staying in the loop

“Payments and fintech are moving and changing so fast that often books become out of date so quickly that things would have moved on by the time you reach the last page. Committing to spending a couple of minutes a day scanning and reading through the media to keep your knowledge fresh is something I’ve done for years and would always recommend,” Chiappini said.

In his role at PPRO, Chiappini benefits from valuable interactions with experienced industry professionals. With daily readings from various sources and active participation in major trade shows, his genuine interest in the field facilitates easy and comprehensive staying up-to-date on relevant information.

“The payments industry, and fintech in general, continues to be a fascinating and ever-changing industry to work in. There are ups and downs, as we have seen with the mass-scale restructuring projects over the last few years from all of the industry’s largest players, but payments are central to our everyday lives. If we, as payments professionals, can make it simpler and easier for people to transact online, our work is touching and improving the lives of millions, even billions of people — that makes it worthwhile,” he concluded.

Are you ready to join a vibrant community of entrepreneurs and industry experts? Do you have insights, experiences, and knowledge to share?

Join the e27 Contributor Programme and become a valuable voice in our ecosystem. 

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Propelling SG businesses towards sustainable future: How to inspire emissions plan creation

In a recent report, the Association of Chartered Accountants (ACCA), the International Federation of Accountants (IFAC), and professional services firm PwC revealed that 19 per cent of businesses in Singapore have no emissions plan in place despite the climate emergency.

In addition, 70 per cent of those without an emissions plan do not intend to develop one. This trend can be attributed to a lack of awareness or understanding of the importance of such plans or the perception that businesses are not directly responsible for the sustainability agenda.

“The recent COP28 emphasised the need for a swift, just, and equitable transition away from fossil fuels, with an overarching aim to keep global temperature rise within 1.5°C. This agreement and the global stocktake, which calls for significant emission cuts and scaled-up finance, are expected to influence national climate action plans due in 2025,” an ACCA spokesperson wrote in an email to e27.

“These developments could provide a framework and impetus for businesses in Singapore, including those without current emission plans, to develop stronger climate action strategies aligned with global standards and expectations.”

There are several steps that the organisation recommended to encourage businesses to develop their emission plan, starting with involving CFOs and finance teams in emissions reduction planning, as they can integrate climate priorities into business planning and resource allocation. But these finance teams should also be equipped with the skills and expertise to support net-zero initiatives.

Also Read: What is left behind in our conversation on climate change

In addition to that, there have to be clear targets and timelines from the government for the phase-out of unabated fossil fuels and supporting the clean energy transition, completed with ensuring clear pricing signals through a meaningful price on carbon and reforming fossil fuel subsidies to support a clean energy transition.

“Public and private financial flows aligning with the objective of phasing out fossil fuels. Incentives could work if they are aligned with these broader strategies and if they address the specific barriers that businesses face in developing and implementing emissions plans.”

The startup approach

In an interview with e27 in June, Susli Lie, Partner at Monk’s Hill Ventures, spoke about the increasing popularity of startup investors considering elements of ESG (Environmental, Social, and Governance) in deciding a potential investment.

“Traditionally, people care a lot about managing and mitigating risks. So, what damage are you doing to the environment? How much greenhouse gas emissions waste are you producing? What are you doing with that, and how do you treat your people? Those things are all very important, and we track those as well. But we also understand that when we work with companies, there are sometimes ESG-related opportunities that could also lead to commercial success,” Lie said.

Also Read: Evercomm wants to pave the way for corporate decarbonisation success

This seems to align with the idea of encouraging businesses in Singapore to have an emission plan. So what can be done to encourage startups to implement the ESG approach in their business, particularly by including an emission plan?

The ACCA have several recommendations:

– Providing access to knowledge and resources about sustainable practices and their benefits
– Offering incentives such as tax breaks, grants, or subsidies for implementing sustainable technologies or practices
– Facilitating connections with sustainability experts and networks that can provide guidance and support.
– Creating a supportive policy environment that encourages sustainable practices and makes it easier for startups to adopt them
– Recognising and rewarding startups that successfully incorporate emission plans into their operations, which can serve as an inspiration for others

By having an emission plan ready and a generally positive attitude towards ESG, startups in the region might be able to go through the funding winter better and impact how they operate their business.

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Reviving a failing startup: Financial strategies for long-term success

Saving a startup from bankruptcy needs thorough analysis, intelligent decision-making, and effective implementation. In today’s competitive business environment, many companies suffer financial issues that could sink them.

However, with the appropriate strategy and execution, the startup may turn the corner and achieve financial stability and long-term success. This article will discuss ways to save a struggling startup from bankruptcy.

Startups must address financial issues and adopt successful strategies to survive and expand. Startups can improve their financial status and make better judgments by addressing financial challenges.

Cost-cutting, income diversification, and external finance can help firms overcome financial challenges and succeed in the long term. Startups risk bankruptcy without careful financial management.

Startups might fall into debt and be unable to pay their bills without proper action. Losing credibility and trust with investors, customers, and suppliers makes it harder to get capital or revenue. Financial volatility can also strain the founders’ and workers’ mental health, lowering productivity and morale. Failure to address financial difficulties might lead to startup failure and dissolution.

Assessing the situation

Assessing the problem is essential to identify the severity of financial issues and create a viable solution. This requires analysing the startup’s financials, cash flow, and debt. The firm can decrease costs, increase sales, or seek external investment by identifying the causes of financial instability, such as overspending or a lack of revenue.

Financial professionals or consultants should be involved in this assessment to ensure a complete and accurate financial assessment of the startup.

Conduct a thorough analysis of the startup’s financial health

This research should examine the startup’s cash flow, profitability, and debt. It’s crucial to establish whether financial troubles are caused by mismanagement, market conditions, or other factors. After identifying the main concerns, a plan is needed to address them. This may involve cost-cutting, funding, or strategic alliances or acquisitions.

Evaluate the current revenue streams and determine their sustainability

The startup’s customer base, price strategy, and market rivalry should be examined in this study. Assess whether current revenue streams are enough to support the company’s operations and expansion. Market research, client feedback, and diversification or expansion options may be needed. Knowing income stream sustainability helps the startup prepare for the future and make smart financial decisions.

Assess if there are areas for cost reduction or optimisation

Analysis of the startup’s primary expenses is essential for cost reduction and optimisation. The company’s overhead expenditures, such as rent, utilities, and personnel pay, may be examined to minimise waste or negotiate better supplier arrangements.

Startups can also use technology or automation to optimise operations and cut labour costs. The organisation can boost financial performance and better allocate resources to development and sustainability by identifying cost reduction or optimisation opportunities.

Also Read: The growth of business messaging: How it’s improving business performance in Southeast Asia

Developing a financial strategy

Startups need a financial strategy to succeed. Setting financial goals, developing a budget, and using a financial management system to track costs and revenue are required. The company should also diversify its funding to decrease its dependence on one investor or loan. A well-defined financial plan helps the firm make informed decisions and avoid financial risks, improving its chances of sustained growth.

Prioritise cash flow management and establish a realistic budget

Startups can ensure sufficient funding for expenses and investments by regularly monitoring cash flow and following a realistic budget. This will assist the company in meeting its financial goals without cash problems.

A realistic budget will also help the business deploy resources and identify cost-cutting opportunities. Paying attention to cash flow and setting a reasonable budget is crucial to financial stability and success.

Explore potential avenues for increasing revenue

The startup can boost its cash flow by researching revenue-generating opportunities. This could involve diversifying its products or services to appeal to more clients or targeting new markets or demographics. These techniques can boost sales and cash flow, boosting the company’s financial stability and long-term success.

Consider seeking external funding options

Startups seeking capital may consider loans or investments. This money can be used for expansion, hiring, or marketing and advertising. External funding can help the startup grow faster and succeed longer. The startup must carefully assess these funding options’ terms and conditions to ensure they match its goals and financial capabilities.

Cutting costs

Cutting costs is another way startups can manage their finances. Startups can free up resources for expansion by cutting overhead, superfluous subscriptions, and outsourcing jobs. Cost-cutting can also help firms become more efficient and sustainable, improving their financial health. Startups must routinely evaluate their expenses and discover ways to cut costs without sacrificing quality.

Identify non-essential expenses and develop a plan to reduce or eliminate them

Startups should first identify non-essential expenses like office supplies, fancy office premises, and staff benefits and create a plan to cut them. Cutting these unneeded charges can drastically lower initial costs and improve their financial situation. This may involve renegotiating supplier contracts, shrinking offices, or tightening expenditure policies. These strategies will save startups money and promote efficiency and prudent spending.

Negotiate with suppliers for better terms or discounts

This may involve reevaluating contracts and researching alternative suppliers for better pricing or terms. Negotiating with the startup’s purchasing power can cut expenses and save money over time. Startups may also benefit from strategic supplier alliances to improve procurement and receive exclusive prices. Startups can save money and improve their finances by negotiating with suppliers.

Consider outsourcing certain tasks or functions to save on overhead costs

Startups can cut costs by outsourcing jobs that don’t need hiring and training new staff or buying expensive equipment and infrastructure. Startups can focus on core business activities while benefiting from specialised service providers’ expertise and cost savings. Outsourcing also allows startups to scale and adapt to changing demand and business demands. This cost-cutting technique can help the firm develop financially.

Also Read: Team performance unlocked: Harnessing chronotypes for startup synergy

Improving efficiency

Eliminating procedures and streamlining processes can boost efficiency. Startup productivity task completion time, and resource savings can improve.

Investing in technology and automation can streamline operations and boost efficiency. Startups can automate repetitive activities, decrease errors, and boost productivity with technology.

Lastly, promoting efficiency and constant improvement in the company can boost long-term profitability. Encourage employees to suggest process improvements and execute regular performance assessments to boost startup efficiency.

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LiveIn secures US$8.3M in Pre-Series B funding to accelerate regional expansion

LiveIn, a provider of affordable long-stay rental property solutions in Southeast Asia, today announced that it has secured US$8.3 million in its pre-Series B funding round led by Wavemaker Partners and InterVest, with participation from Malaysia Debt Ventures Berhad (MDV), Jungle Ventures, and CAC Capital.

The funding round will be used to fuel the Malaysia-based LiveIn’s expansion into other key cities across the region. It is set to enter Vietnam and Indonesia by 2024.

Founded by Keek Wen Khai (Khai) and Joey Lim, LiveIn offers affordable yet quality long-term rental options through an online-to-offline platform.

In a press statement, the company said that it is on track to onboard 10,000 rooms onto its platform while maintaining high occupancy rates in its existing markets Malaysia and Thailand. Presently, the company is run by a team of 120 employees across Malaysia, Thailand, and Singapore.

Also Read: Set sail with intellectual property: Your business’s journey to success

LiveIn said that its unique approach to long-term property rentals has proven to be successful, boasting an impressive average occupancy rate of 90 per cent in Malaysia and Thailand. This model not only generates higher rental income for property owners but also offers tenants access to affordable, quality furnished housing. Simultaneously, it ensures scalability and profitability for LiveIn.

In terms of product update, LiveIn has streamlined its tenant onboarding process while enhancing its property management services such as fully furnished units, dedicated concierge services, and community events.

The company is keen on introducing new service features and forging strategic partnerships to reinforce its market position. As part of its strategy, LiveIn aims to expand into new urban areas to meet the evolving needs of young urban residents.

“Our team is energised by the recent injection of funds from our investors. It is a clear indication of their confidence in our ability to penetrate new markets aggressively and address the needs of our existing markets. We are witnessing a massive surge in demand for affordable long-stay rentals, with young people seeking more autonomy and quality living spaces. This new round of funding empowers us to direct more resources towards developing innovative service offerings that cater to the needs of our property owners and tenants, positioning them for success,” said LiveIn Co-founder and CEO, Khai.

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