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How this project uses artificial intelligence to help develop restaurants’ menu

A beef rendang wrap from the Wrap Bstrd menu

In times of global health crisis like this, where many countries are facing either partial or even full lockdown, one of the things that we miss the most is visiting restaurants. For me personally, my favourite part about dining in is seeing the menu –and wondering the process that they had gone through to develop them.

But today, I learned how artificial intelligence (AI) and data analytics can play a part in developing a well-loved restaurant menu.

Meet Wrap Bstrd, who dubs itself as the first F&B brand and dark kitchen in Singapore to be driven by AI and data analytics.

As a result of a partnership between tech-driven F&B company Ebb & Flow and AI solutions company SQREEM Technologies, Wrap Bstrd offers a range of wrap dishes that were developed combining behavioural data capabilities and pattern analysis with the skills of chefs, creative professionals, and branding experts from the two companies.

In an email interview with e27, SQREEM Technologies CEO and Co-Founder Ian Chapman-Banks explains how the company’s evaluation of over 200,000 individual data points to map behaviours and trends of distinct consumer groups in Singapore allowed the team at Ebb & Flow Group’s Dark Kitchen Lab to analyse customer journeys, predict demand, and map behavioural intent to purchase.

Also Read: 3 of the strangest uses of artificial intelligence that could make sense in the future

“What this means is that everything that went into the creation of Wrap Bstrd was derived from our ability to pinpoint the exact tastes and preferences of office workers in the CBD area – local comfort food that comes in convenient packaging,” he says.

How exactly does this process better than the conventional way of menu development?

According to Philipp K. Helfried, Chief Investment Officer at Ebb & Flow Group, it starts with enabling the company to take a lot of the guesswork and manual research out of the usual process required to build out F&B brands from the ground up.

“The ability to analyse 200,000 data points and convert these into actionable insights means we are able to glean a very specific direction to work towards when crafting our brands, and the menus. This way we can augment the creativity of our chefs by giving them the tools they need to make sure their recipe is a hit with a very specific demographic; in this case, office workers in the CBD area,” Helfried elaborates.

“Our use of data and analytics also spans more than just the creation of the menu, it also informs our decisions with regards to branding, and marketing; how, where and when we reach our audiences. It also allows us to trial new concepts and brands at a fraction of the cost of conventional methods, so we can test out new menus and fail fast with very minimal cost impact,” he continues.

Also Read: Artificial intelligence has been flourishing incredibly in these 5 Southeast Asia technology hubs

Technology in your plate

 

In their Artificial Intelligence Trends to Watch in 2020 report, CBInsights revealed some of the biggest themes to come up in the world of AI this year: from commercial deepfakes to AutoML to tackling small data problems in AI.

Implementation of AI in industries such as F&B –especially later when businesses will try to survive the aftermath of COVID-19 pandemic– might also present an unprecedented urgency to it.

Chapman-Banks is certain that the use of AI in F&B industry will be a trend in the future.

“In the F&B sector, AI or tech is traditionally only used to simplify operations. But we plan to go one step further and use it to craft concepts, develop brands, inform marketing decisions and even help companies make key strategic and business decisions,” he says.

“If you are able to not just know, but really know what your customers want, your course of action becomes much clearer. Which means you can innovate that much faster,” he adds.

Also Read: Artificial intelligence is a key consideration for companies looking to adapt operations to optimise user experience

But as a tech company, SQREEM is aware that the barriers of adoption amongst non-tech business include lack of information.

“Non-tech businesses may not be aware of the possible use cases,” Chapman-Banks points out.

Together with Ebb & Flow, SQREEM is set to launch at least eight AI-driven delivery-only brands.

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Afternoon News Roundup: Singapore’s central bank MAS extends digital bank licenses assessment

 

Sequoia Capital invests in Korean grocery startup Kurly

South Korea-based grocery delivery startup Kurly has closed a US$150 million Series E funding round with Sequoia Capital (existing investor), Hillhouse Capital and DST Global, according to TechCrunch.

According to news publication Korean Investors, this round has valued the firm at around US$780 million.

The five-year-old startup, which raised US$113 million in its Series D round last year, has raised about US$346 million to date, according to CBInsights.

MAS extends assessment of digital bank licenses due to COVID-19

The Monetary Authority of Singapore (MAS) announced today that it will extend the assessment period for the award of digital bank licences.

Successful applicants will be informed in the second half of 2020, instead of June 2020 as originally intended.

The total number of applicants until now stands at 21.

As per a statement, MAS said that the delay would allow applicants to dedicate resources towards managing the effects of the COVID-19 on their businesses.

“The global escalation of the COVID-19 pandemic since then has prompted the implementation of enhanced safe distancing measures in Singapore, and many companies are allowing staff to work from home to the extent possible,” read the MAS statement.

“Given these developments, MAS will extend the assessment period for the award of digital bank licences,” it noted.

TranSwap to launch borderless virtual accounts in US, EU, UK, Indonesia 

TranSwap, a payments platform for businesses, is launching a new feature offering free Global Borderless Virtual Account (GBVA) in the US, European Union, the UK and Indonesia.

Through GBVA, customers will be able to easily track transactions and enjoy transparency in fees and exchange rates, claims the company.

“By launching GBVA, we can help businesses, especially SMEs and startups, to accelerate their growth into new markets. They will be able to streamline payment and collection processes through a virtual account, all through a few clicks on our online platform,” said Benjamin Wong, Co-founder of TranSwap.

India’s BigBasket snags US$60M to deliver groceries

Bengaluru-based grocery delivery platform BigBasket closed US$60 million in a fresh financing round from investors such as existing investor Alibaba, according to KrAsia. Other participants include South Korea’s Mirae Asset and UK Government-owned CDC Group.

Also Read: Afternoon News Roundup: SPH, Snapask partner for online learning; Swiggy amasses US$43M

The new funds will help BigBasket keep up with timely delivery due to the surge in demand owing to the country’s current lockdown situation until April 14, with further chances of extension.

“The round materialised about two weeks ago. It’s a much-needed capital for Bigbasket that has been witnessing a surge in demand due to COVID-19,” a source familiar with the matter told Entrackr.

Other similar food delivery apps like Swiggy and Zomato have also made the pivot to delivering groceries and have each raised significant funding.

Image Credit: Goh BL

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Morning News Roundup: Aerodyne invests in Middle East drone provider

Aerodyne makes strategic investment in Middle East’s drone solutions firm FEDS

Malaysia-based Aerodyne Group, a provider of drone-based asset management solutions, has made a strategic investment in FEDS Group Holdings, a drone solutions provider in the Middle East.

The transaction details were not disclosed.

This investment would allow Aerodyne to leverage on FEDS’s growth trajectory and financial performance to further enhance value for its shareholders.

In the Middle East, FEDS provides premium turnkey aerial inspections of infrastructure assets in the energy utilities, geospatial survey, public infrastructure, and telecommunications sectors.

This strategic investment is part of Aerodyne’s two-year global plan, which will potentially see the completion of seven M&As within the period.

In December 2019, Aerodyne announced a similar strategic alliance with Measure UAS in America.

SFA collaborates with MAS, others to support fintech industry affected by COVID-19

Singapore FinTech Association (SFA) today announced the results of the recently-conducted survey with its members on the impact of COVID-19 on the fintech industry.

SFA has been working with the Monetary Authority of Singapore (MAS) and key ecosystem partners, including National Trades Union Congress (NTUC) and NTUC’s e2i (Employment and Employability Institute), on initiatives to save jobs and fintech companies.

The key findings of the survey are:

  • 81.2 per cent of respondents have implemented business continuity plans (BCP)
  • 47.8 per cent of respondents feel that COVID-19 has had a significant impact on their business.
  • Larger fintech companies seem to cope better with COVID-19 as compared to their smaller counterparts with less than 20 employees

Also Read: Singapore’s SFA signs MOU with ASEAN’s AFIN to promote fintech marketplace APIX

Top-3 areas which fintech companies need immediate assistance on are:

  • Advice on available government grants
  • Fund raising
  • Lead generation

Commenting on the survey results, Chia Hock Lai, President of SFA, said, “We urge fintech companies to take this opportunity to future-proof their business, build up new capabilities and seize new opportunities during this period. Singapore will emerge as a stronger fintech hub as the ecosystem is standing united to overcome the challenges of the COVID-19 pandemic.”

In response to the survey findings, SFA will be working closely with MAS and key ecosystem players like NTUC and e2i to address the main issues of saving fintech jobs through job redesign and upskilling of workers, lowering business cost through the new Financial Sector Technology and Innovation (FSTI) Digital Acceleration Grant for fintech.

Startups can obtain a co-funding up to US$120,000, which can be used for digital solutions and services, facilitating sales with an external auditor to come up with a new self-assessment framework, and funding stimulation through one-on-one access with investors.

Wavemaker Partners adds Gavin Lee to lead the investment team

VC firm Wavemaker Partners has announced that it has appointed Gavin Lee as a new Partner. Lee will be responsible for building the investment team at Wavemaker and is responsible for all investment-related activities.

Lee has led and participated in more than 100 investments and actively supports several Wavemaker’s portfolio companies including Shield and eFishery.

He started his career in venture capital with Matrix Partners China and Infocomm Investments, a Singapore government venture firm now called SGInnovate. He graduated with a BA in Financial Economics from Columbia University and is currently completing his Executive MBA in Finance at Tsinghua University.

CIMB, iSTOX to expand access to private capital markets through DLT

The Singapore branch of CIMB has signed an agreement with ICHX Tech, the operator of the capital markets platform iSTOX. The partnership will allow CIMB clients in the ASEAN region access to a faster, more flexible, and efficient way to raise funds at a lower cost.

iSTOX is the regulated capital markets platform available in any major financial centre to support the one-stop issuance, custody, and secondary trading of digitised securities.

Leveraging on the power of advanced smart contract and distributed ledger technology (DLT) to streamline the issuance and trading process, iSTOX allows investors and issuers to connect directly and removes barriers that have prevented a far greater pool of investors from access to private capital markets opportunity.

Picture Credit: Aerodyne

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5 common productivity challenges affecting remote worker and how to overcome them

remote_work

Right now, the world is divided into two kinds of people: those who managed to nail down working from home, and those who still struggle with it.

Let’s face it.

Working from home has been imposed on most of us with a vengeance. During this pandemic period, it is mandatory to flatten the curve. And we must all cooperate with the best of our abilities to help the world heal faster.

Remote work is just one way of it. In fact, the interest in the search term ‘remote work’ has tripled during the past three months.

Source: Google Trends

Unfortunately, there are several challenges that remote work brings along with it. If you don’t put a lid on these challenges at the earliest, your productivity is going to plummet and your boss might assume that you are slacking at home.

Let’s not make situations so worse.

In this short blog post, I am going to discuss the five most prominent remote work challenges and what you can do to overcome them.

Also Read: How I built a business across three countries with only remote workers

Distractions

If you are someone like me, most probably the kitchen counter would be your work desk. And it will have an abundant supply of snacks which acts as a constant distraction from the pile of work that keeps growing.

If you are living with your family and children, there is also the constant noise and interruptions that you will have prey too.

Well, that is our first challenge to tackle — distractions.

Easy fix

You could be an intern who has just got into your first job or a CEO who has decades-long experience. It doesn’t matter which level of the corporate ladder you are at when you are working remotely; you need a proper workspace.

An ideal workspace for remote work is one where you have minimal distractions, has comfortable seating and a surface to put your work equipment on.

The kitchen counter is definitely not that, neither is the couch or the bed. You need a table and a chair to be productive while working remotely. Of course, you can keep carrying your work to the kitchen counter, couch or bed. Just don’t make them your workspace.

A dedicated workspace helps you prepare psychologically for work. It also helps set a boundary between personal life and work, although both are under the same roof now.

Also Read: (Infographics) Advantages and disadvantages of remote working

Cybersecurity

At work, our IT team would have set up the state-of-the-art IT security systems that would have protected your hardware, software or data from being threatened by cybersecurity criminals.

But, when working from home, especially when you connect to the internet using a private broadband connection, you may not enjoy the same level of cybersecurity.

As per the Techrepublic report, there has been a 667 per cent massive spike in COVID-19 related scams, phishing emails and so on. It is easy for even a seasoned internet user to fall prey to them.

Furthermore, Zoom, which rose to stardom as the go-to tools for virtual conferencing, has also become a hotspot for hackers. A Mashable report suggests that a Zoom security bug can let attackers steal your Windows passwords.

From a personal level and also from an organisational level, these are tough cybersecurity challenges of remote work that should be addressed on priority.

Easy fix

A virtual private network (VPN) is a trusted form of connecting to the internet wherein your device’s internet connection will be routed through a trusted VPN private server then the server provided by the Internet Service Provider (ISP).

It ensures that all the data you send and receive online is not eavesdropped or manipulated by hackers or any unauthorised personnel. In fact, most organisations have been assigning dedicated IP to their employees to thwart cybersecurity threats.

There are also other benefits of using a dedicated IP.

You will be automatically added to your employer’s whitelist. That solves the problem of user authentication for specific tools, databases or such confidential information that you could be trying to access from your home network.

In short, VPN solves the dual problem of cybersecurity as well as improves your access to organisational data.

Also Read: Why you shouldn’t resist collaboration and remote work

Collaboration

Like or hate it, collaboration takes a hit when you are working home.

There is some X factor to face-to-face communication that makes collaboration so easier. Be it fetching a file from a colleague or giving knowledge transfer to a new project — things are more natural when there is face-to-face communication.

One of the toughest (and most prominent) challenges of remote work is the lack of direct interaction. You have to use virtual communication channels like chat, email, voice calls or video calls with fake backgrounds to communicate.

Even with all of these, your message may not get appropriately conveyed since you are not physically present.

How can this challenge be tackled?

Easy fix

The only resort to stay on the same page with a team while working remotely is to use project management tools. There are tons of such tools available online (both free and paid). Some of the best ones in the market are Trello, Basecamp, Slack, Evernote, etc.

Also read: Why remote working is the future for startups

Most of these tools are web-based and thus spare you from the need to download any software or configure them. The only difficulty would be to add team members and make them habitual to using it regularly.

Productivity

Given the many distractions that a home has — the comfy couch, the easily accessible bedroom, the hobbies and crafts that you did not have time to attend to earlier and so on, it is bound that you will get distracted.

When distractions intervene, productivity falls off the cliff into a deep pit. Also, while working remotely, you do not have the sight of your employees as well. This gives some sort of freedom to slack around in your own way.

Easy fix

Maintaining productivity while working from home is not a difficult task. All you need is a bit of preparation.

At the office, the flow of events and the environment might have made your stock of things-to-do and keep going like a well-oiled machine. While at home, you might need a proper plan, perhaps your own to-do list for the day to get things done.

Don’t mind putting pen to paper and writing it down. It has some magical way of ensuring you stack on track.

If that doesn’t work, go for digital alternatives like Google keep, Papier, Microsoft To-do, Trello, Wunderlist and the likes.

Also Read: The future of remote work is happening now, here’s how to make it work for you

Personal well-being

Remote working has several overlooked downsides to it.

Some of them are loneliness caused due to isolation, the need to be always available and for some, even a nagging feeling of insecurity.

These personal well-being issues might seem trivial at first. But, if they are contained at the earliest, they can grow in monstrous proportions causing your entire life — both personal and professional along with it to tumble down.

Easy fix

Having a support system of friends, colleagues and family can help tide over the isolation-caused well-being issues.

To begin with, use the time to get in touch with your near and dear ones with whom you have gotten far due to work and the routine of life.

In fact, the internet is strewn with images of video calls that are bringing together entire families and co-workers who are geographically scattered.

Final Thoughts

Remote work is going to stay, at least for a while. The world as a whole needs some time to heal.

While you are working remotely, you will be bombarded with distractions. You will face cybersecurity issues that you never knew existed. You might even find it difficult to rein in work from colleagues who were easy to work with earlier.

All these challenges cannot be solved in one shot. You have to address them separately, one at a time. Once you have conquered these challenges, you will be able to improve your work productivity, maybe even better than while at work.

Register for our next webinar: Best practices for communications during the COVID-19 crisis

Editor’s note: e27 aims to foster thought leadership by publishing contributions from the community. Become a thought leader in the community and share your opinions or ideas and earn a byline by submitting a post.

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Image credit: Victoria Heath on Unsplash

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News Roundup: Indonesian online trucking startup Webtrace secures seed funding led by Prasetia Dwidharma

Prasetia Dwidharma leads seed funding round in Indonesian online trucking startup Webtrace

Indonesia’s online trucking startup Webtrace has secured an undisclosed seed stage funding, led by VC firm Prasetia Dwidharma, with participation from Astra Ventura.

The company said it plans to use the funds to strengthen its marketing and customer acquisition strategy as well as to expand sales headcount.

Erwin Subroto, CEO and Co-founder, said: “Webtrace aims to help those companies by using its technology and solution, to be more efficient in cost saving as well as improving the utilisation rate, productivity, and safety; by implementing IoT sensors and solution that will generate various real time data and analysis.”

Although the characteristics of Indonesia’s geography are a combination from land, sea, and air, land transportation remains the primary way good are moved goods and it touches the lives of nearly the entire population.

In addition, trucking is the physical backbone of e-commerce, and person-to-person shipments, with spending on overland logistics estimated to reach US$290 billion by 2020.

Edutech startup Lido secures over US$7.4M in funding led by BAce Capital

India-based edutech firm focussing on live online tutorials Lido Learning has raised over US$7.4 million in Series B round led by Ant Financial-backed BAce Capital.

The company said it plans to use the funding to expand its offering to Indian students in tier II and tier III cities with more curriculum-focussed subjects, as well as modern skills like analytical thinking, critical reasoning, communication, collaboration, and creativity

According to Outlook India, Lido is BAce Capital’s first edutech investment in India, as part of a strategy to continue investing in early stage companies in emerging economies in India and Southeast Asia.

Also Read: (Exclusive) Indonesian edutech startup Gredu raises Pre-Series A funding round to help ease teachers’ workload

Lido has a community of students, tutors, and parents connected by its technology to make education more accessible. With the COVID-19 lockdown taking place, Lido offers to connect expert teachers to students across the country in subjects such as mathematics and science tutorials for Classes V to IX in ICSE and CBSE syllabus.

LiveIn launches Pay What You Can (PWYC) programme addressing COVID-19’s vulnerable community

LiveIn, a property-technology company for a long-stay term, has launched a PWYC (Pay What You Can) scheme to its existing tenants and any individuals affected by the COVID-18 situation.

This scheme provides access to discounted rooms for LiveIn, which is aimed at helping those who have gotten furloughed, terminated, retrenched, or have undergone a loss of business and/or revenue during the MCO which began on March 18, 2020.

Through this arrangement with the owner-partners, LiveIn is open to invite more home seekers to come onboard and rent rooms with a ‘Pay What You Can’ afford basis, provided they have the necessary supporting documents required.

LiveIn was established in 2015. It provides property care services for homeowners and room-rental solutions for accommodation seekers in the Klang Valley with hassle-free convenience.

According to CEO and Co-founder Keek Wen Khai, the LiveIn Assist Rent-Relief Program can be found on LiveIn’s social media channels.

NUHS launches AI bot to assist instant information access to COVID-19

The National University Health System (NUHS) and Bot MD have announced a partnership to launch the NUHS-Bot MD A.I., a clinical assistant app for frontline medical staff to instantly search for hospital specific information including COVID-19 guidelines and operational directives.

Also Read: Indonesian founder develops CE-approved rapid self-test kit priced at US$10 for COVID-19

Over 500 healthcare professionals, including doctors, nurses, pharmacists, and medical social workers from NUHS have benefited from the first-phase roll-out, with plans to expand access to more than 3,000 staff across the NUHS healthcare cluster.

The NUHS-Bot MD A.I. assistant is a chatbot that instantly answers questions from hospital staff about hospital protocols, COVID-19 operational directives, drug dosage information, drug formulary, and even on-call rosters. It also allows hospital staff to record their temperatures by integrating the daily temperature reporting form within the Bot interface.

The NUHS-Bot MD A.I. assistant is accessible on any smartphone device and serves as a 24×7 virtual assistant that benefits hospital clinical staff, allowing them to access healthcare information anytime and anywhere, even when they are off duty. The smartphone app also allows hospitals to build custom clinical tools based on their own guidelines and protocols.

Photo by frank mckenna on Unsplash

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How AI is helping Tiki address price hike, fraud, product quality issues during the outbreak

While governments and private sectors across the world are engaged in a battle to curb the novel coronavirus, some use this epidemic as an opportunity for profiteering. Complaints of unjust and exorbitant pricing of products on e-commerce platforms have prompted market regulators to crack the whip on several e-commerce companies. 

In Southeast Asia, many marketplaces, such as Tokopedia (Indonesia), Lazada (Thailand), Sendo, Tiki, and Shopee Vietnam were pulled up by regulators for exploitation during the epidemic. 

While companies like Tokopedia took swift action by closing thousands of online stores that were selling personal protective equipment at exorbitant prices on its marketplace, some others imposed fines on sellers. 

There are some others, who have leveraged new-age technologies to address this issue. Tiki is one such company, which came up with several novel products to mitigate the price hike on its marketplace. 

Also Read: How Vietnam’s e-commerce firm Tiki is tiding over COVID-19 crisis

The Vietnamese e-commerce giant has introduced Artificial Intelligence-based features and strict audit to provide customers with the best products in terms of quality and prices, as well as preventing hoarding.

“Online shopping is one of the safest and most-convenient solutions to meet the daily shopping needs of consumers, who are under the lockdown. However, consumers are worried about the price hike on some marketplaces, as well as the poor quality of the products,” Tiki CTO Tridiv Vasavada said. “As a technology company, we have fully exploited and applied technologies to control the quality and price of the products, as well as to mitigate hoarding.”

‘Winner system’ and ‘buy box’

The company has introduced two new features on its marketplace — ‘winner system’ and ‘buy box’ — to provide the best possible offers to its customers.

Tiki CTO Tridiv Vasavada

What it does is that when an item is offered by multiple sellers on the platform, Tiki puts a score on every offer by using “Regression AI”-based mathematical models. The tool takes into account various factors, such as price competitiveness, delivery speed, return and cancellation trends of the seller, and the proximity of the stock to the location of the customer. The offer that scores the highest — whether it is from Tiki’s own seller (Tiki Trading) or a third-party seller — is presented as the primary offer to the customer.

Tiki Trading proactively attempts to secure as much inventory as possible for such stock-keeping units (SKUs) and places the inventory near the high-demand clusters, ensuring the stability of product prices.

“Technology is used to price the offers by comparing prices from a diverse set of marketplaces. This system is currently applied to approximately 300 SKUs and we will extend this to 50,000 more soon,” revealed Vasavada.

Now, to detect and remove poor quality products, Tiki has developed an AI-based Investigation Tool, which collects and processes a huge volume of data, including customer review, rating, return and cancellation rates. 

It has also built a prediction model to detect fraud and automatically turn off/remove fail-to-meet-standard products. 

This technology helps reduce 6x processing time with an accuracy rate of 90 per cent, according to Vasavada.

Lastly, to avoid the hoarding of products, Tiki’s system has set a certain limit to the number of products on each SKU a customer can purchase.

“Some users may circumvent this limitation by creating multiple accounts to place one order every minute. To tackle this, we have built a fraud detection system (FDS), which uses a variety of encoded customer data, from demographics to shopping behaviours, and applies AI models to predict within a couple of seconds, whether or not a customer is fraudulent,” he continued. 

This system is applied to each and every order placed on Tiki and able to be scaled up to thousands of orders in event of rapid demand rush on particular SKUs such as medical products.

Vasavada hopes that a combination of smart pricing, optimised inventory placement and fraud prevention will offer daily necessities and medical supplies to as many customers as we can at fair prices from reliable sellers.

Besides technologies, audit activities on Tiki are continuously implemented to ensure the quality of products and sellers. 

“During our audit process, sellers are required to provide their business licenses or household business certificates to fulfil the seller registration on Tiki. Besides, sellers are requested to prove product origins and authenticity through eligible certificates before products are onboard.

Tiki also keeps tracking customers’ feedback to remove violation products and sellers. The strictest penalty is the permanent removal of violation stores on Tiki,” he concluded.

Image Credit: Tiki

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e27 Webinar: Why silence is not golden

communication_webinar

The pandemic is undoubtedly going to go down in history books and it is high time we accept the fact that even in the post-COVID-19 era, life is not going to be the same.

At such times, one cannot simply resort to silence and “going with the flow”. There may not be many areas under our control these days, but what we say –and how we say it– certainly is. What every organisation and individual really needs is a structured plan to tackle the “new normal”.

Very well put by Puja Bharwani from Antler at the latest e27 Webinar, “Over-communication is the need of the hour.” For the first time, the whole world is facing the same issue in struggling with the pandemic. This makes the role of empathy in communication even more integral. Since we are all in the same boat, being empathetic comes easily.

Also read: e27 Webinar: Work-from-home or work-from-office, which is better?

Leaders, be it for organisations or even countries, have a greater need to feel calm and secure as everyone will be looking to them for answers. Hence, equipping them with a streamlined and contextual flow of messages will be a long way in addressing worries and keep the show going on.

Entrepreneurs may have to manage expectations and openly communicate at various levels– to investors, employees, customers, and even their families.

In this quarantine period, making up for face value and human connection can be crucial. Even it means simply making more video calls or leveraging video technology to send out key messages. Gary Koay from the video production company, Shootsta, also shared his tips on how to create these messages optimally.

If you missed the insightful webinar, check out the video recording and let us know your thoughts at contact@e27.co

Image credit: Volodymyr Hryshchenko on Unsplash

 

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Afternoon News Roundup: Indonesia’s Investree nets US$23.5M; Thailand’s RISE raises US$8M

RISE raises US$8M seed round after posting rapid growth since its inception

RISE, a tech-enabled corporate innovation platform, has announced the closing of a US$8M seed financing round, led by Metro Company Limited, D2C Inc. (Japan), and Chanwanich Company, among others.

Additionally, RISE has announced plans to scale its services beyond Thailand to Singapore, Indonesia, and Malaysia.

“For us, speed is the winning key in the game of innovation. With the global network of RISE, we strongly trust that RISE is able to connect best-in-class tech startups via its Global Accelerator programme to collaborate with our internal team in order to accelerate our innovation,” said Keibun Go, Global Business Alliance Head of D2C.

Founded in 2016, RISE has been growing rapidly and claims to have now hit USD 1 billion in impact through its platform across Thailand. Currently, the company has a network of more than 400 corporations, 2,000 startups, and over 20,000 corporate innovators globally.

Investree raises US$23.5M to support SMEs in Indonesia

Investree, a B2B marketplace for financial lending in Indonesia, has secured US$23.5 million in a Series C funding round, co-led by MUIP, the venture arm of Mitsubishi UFJ Financial Group, and BRI Ventures.

With the new funds, Investree plans to further develop its services to support small and medium-sized enterprises (SMEs) in Indonesia and to expand activities in the Philippines and Thailand.

“Southeast Asia has significant potential in terms of SME lending, and we see that Investree already has a proven strategy and management expertise that really makes it the standout player in the fintech lending industry in Indonesia and wider Southeast Asia as it grows overseas,” said Nobutake Suzuki, President and CEO of MUIP.

Singaporeans spend more on entertainment products during COVID-19 crisis: Revolut report

As much as 55 per cent of Singaporeans spend on entertainment-focused products during the COVID-19 crisis, says a Fintech super app Revolut, with most users ending up buying digital goods, specifically video games, with Steam Games (+104 per cent) and Nintendo (+82 per cent) seeing the highest increase.

The report is based on data gathered between February 2 and March 31, 2020.

There were also more purchases seen in apps and software as more working professionals begin work from home. Some of these include Zoom (+200 per cent), VPN subscriptions (+20 per cent), Skype (+18 per cent) and LinkedIn subscriptions (+22 per cent).

Although foreign in-store transactions saw a decrease of 34 per cent, local in-store and e-commerce saw a spike of growth (30 per cent and 35 per cent respectively).

WeWork sues SoftBank for pulling out of US$3B deal

Commercial real estate company WeWork has sued SoftBank for pulling out of a US$3 billion deal on the ground of ‘pending criminal and civil investigations’ surrounding the company and its co-founder Adam Neumann, say a CNBC report.

According to the deal drafted in November 2019, Softbank would buy US$3 billion in shares from existing shareholders, and SoftBank jointly agreed with the co-working company to set performance milestones that would be met in exchange for the secondary liquidity

Softbank retaliated saying that several of the milestones agreed in the contract was not met by WeWork.

“Nothing in the Special Committee’s filing today credibly refutes SoftBank’s decision to terminate the tender offer. Several of the conditions the Special Committee, WeWork, Adam Neumann, SoftBank and SoftBank Vision Fund agreed to last October as requirements for completing the tender were not met as of April 1, 2020,” said a SoftBank spokesperson.

“Their filing today is a desperate and misguided attempt now to rewrite that agreement and to rewrite the history of the past six months,” the person added.

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WeWork’s Special Board Committee said that it “regrets the fact that SoftBank continues to put its own interests ahead of those of WeWork’s minority stockholders,” according to a press statement.

BRI Remittance joins hands with Everest to enable Europe-Indonesia money exchange

Decentralised digital payments SaaS provider Everest has announced a partnership with BRI Remittance, a subsidiary of Bank Rakyat Indonesia, to execute money exchange across Europe-Indonesia borders.

Everest aims to stop the neglect that those unidentified individuals face when banks and financial systems don’t provide services due to the lack of identification. The company’s device-free solution can identify people and transfer value, covering 196 countries and 4,000 different IDs.

“BRI Remittance’s vision is to be the leading global money service provider. To accomplish this mission, we established joint co-operation with Everest, the leading solution combining KYC, AML, compliance, and digital money movement, all through an integrated blockchain platform,” said BRI Remittance Executive Director Gigieh Perkasa.

This strategic partnership is also expected to increase business relations within the Indonesia-Europe corridor.

Image Credit – RISE, Revolut,  Eloise Ambursley

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