(L-R) Komerce co-founders Satriyo Budi Utomo, Nofi Bayu Darmawan, and Syaefullah Syeif
Komerce, an e-commerce enabler for small-to-medium enterprises (SMEs) in Indonesia, has received an undisclosed investment from Bukalapak co-founder Achmad Zaky and 500 Global.
The funding will allow Komerce to accelerate product development and customer acquisition. “This investment will help us develop our products and expand into new markets. We believe that e-commerce has great potential to help SMEs in Indonesia thrive,” said CEO Nofi Bayu Darmawan.
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Founded in 2020 by Darmawan, Syaefullah Syeif (COO), and Satriyo Budi Utomo (CTO), Komerce offers remote team development, shipping aggregators, e-fulfilment, omnichannel SaaS, and customer relationship management. Headquartered in Purbalingga, Central Java, the startup serves SMEs looking to start and expand their e-commerce business, especially those facing operational efficiency challenges.
SMEs can use its solution, Komtim, to hire and onboard remote talent, offering competitive salaries for roles such as live streamers, customer support, marketplace administrators, performance marketers, and social media managers. Through the Komclass service, Komerce upskill and trains SMEs to foster growth.
Komerce also drives cost efficiency and complex operational management for shipping (Komship), warehousing (Kompack), and omnichannel and marketplace operations (Komplace).
As many as 25,000 SMEs are registered and transacting on its platform, with over 2 million transactions recorded in 2023.
Also Read: What is next for Indonesian e-commerce scene after GoTo, TikTok Indonesia merger?
The startup claims to have achieved profitability in early 2023 and hit 300 per cent year-over-year (YoY) revenue growth throughout 2023 compared to the same period in 2022.
The number of online sellers in Indonesia reached 3 million individuals, or approximately 38 per cent of total business operators, in 2022. This is expected to increase in 2024. The mapping of online sellers is still dominated by major cities in Indonesia, providing an opportunity for Tier 3 and Tier 4 SMEs to leverage the online sales trend and potential.
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