(L-R) imBee Co-Founders Leo Wong and Ken Chu
Hong Kong-headquartered chat management platform imBee has raised US$5 million in Series A funding led by global VC firm DCM.
The startup, incubated by the Hong Kong Science & Technology Park Corporation (HKSTPC), will use the capital to go deeper into existing markets and expand its footprint in the Asia-Pacific region.
Ken Chu, CEO of imBee, said: “We look forward to using this capital to expand product features, such as digital know-your-customer (KYC) and identity verification, and bring the imBee experience to companies across Asia Pacific.”
Through imBee multi-chat management platform, financial and professional services firms (banks, securities companies, insurers and property developers) can collaborate and communicate internally and externally on a single interface.
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With easy drag-and-drop flows, the self-service platform eliminates unnecessary barriers within internal team operations, boosts productivity and generates revenue.
External communication channels, such as WhatsApp Business API, WeChat, Facebook Messenger, and Instagram, can now be integrated into an all-in-one platform linked to a company’s internal communication system.
imBee’s capabilities also include integrations with Microsoft Teams and its existing native workflow engine with over 360 applications, i.e. Salesforce, Hubspot, to streamline communications between internal and external customers.
imBee’s platform is built on the AWS cloud infrastructure to provide high-level data security. Hence, companies can meet security requirements and fulfil their data governance and compliance needs.
On Monday, Fano Labs, a partner company of HKSTPC and provider of an AI voice analytics system, announced a funding round from AEF Greater Bay Area Fund managed by Gobi Partners GBA.
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