Digital solutions help increase convenience and redefine our lifestyle on a daily basis. But with the advantages also comes a slew of associated risks.
The growing prominence of digital IDs makes these solutions more valuable, as we shift towards performing transactions that involve sensitive information online. As more business and consumer transactions are being mainstreamed into the digital space, user identification and verification are expanding their role as critical components to legitimate transactions, ultimately fostering business success.
From opening bank accounts to purchasing goods and services online, having the comfort and safety of security solutions in the digital stack is crucial. It expands the practice of trustworthy online transactions through the protection of sensitive data and maintaining the privacy of key information, thereby shielding businesses and users from the threats associated with data theft.
For businesses, it is important to place this identification layer through trusted solutions during the digital customers’ onboarding process. This goes hand in hand with providing a seamless user experience, enabling convenience and minimising friction for customers.
As such, delivering a quality user experience for customers can be achieved too. Opting into digital ID solutions also provides ease by streamlining the information input process through digital identity storage and making it usable across different web platforms. Essentially, this makes it easier for users to fill out forms, submit documents, and log into web accounts using one’s sensitive user data.
The first and leading digital identity and signature startup in Indonesia
A pioneer of digital trust in Indonesia, Privy is the country’s first and leading digital identity and signature startup with its own Digital ID solution.
Aiming to deliver a new and seamless application process for both merchants and their customers, Privy has been trusted by over 30 million verified individual users, enabling each to prove their identity as they register for public services. This encompasses various services such as banks, financial services, healthcare systems, offices, public transport, gyms, etc. — all of which are using their Privy ID both online and offline.
Over 1,700 enterprises also benefit from the solutions of Privy’s provision of a more robust digital security layer, including industries such as banking, fintech, healthcare, insurance, education, and enterprise-facing businesses.
Privy has come a long way since it was founded in 2016, garnering multiple awards and certifications that validate its provision of trust and security. It is listed in Indonesia’s Financial Service Authority (“OJK”) as an e-KYC (electronic Know Your Customer) provider and is licensed as a Certificate Authority by the Indonesian Ministry of Communication and Information.
Privy also has a Cooperation Agreement with the Directorate General of Population & Civil Registration (Dukcapil), being the only digital signature provider that succeeded in passing the regulatory sandbox program of Bank Indonesia, the Indonesian Central Bank. It is also ISO-certified for its Information Management Security.
Privy has fortified its place as the go-to digital security solution for digital businesses and customers in Indonesia.
Privy’s suite of products
Specifically, Privy offers different products to enable digital security for businesses and individual users. Privy has an enterprise suite that enables businesses to manage end-to-end verification, document production, templates, storage, workflows, approvals, signatures, and reminders that can be accessed across various digital operating systems.
The application also has an API that enables an integration for a better customer experience through streamlined user registration and document signing which can be embedded into the client or merchant’s own application. Even companies who do not use cloud or SaaS solutions as part of their IT security policy can still benefit from Privy’s security innovations through their Privacy Middleware software application — ensuring that relevant digital information remains on-premise.
PrivyPass is another solution that can be embedded in one’s business website and app, leveraging on the 30 million existing verified Privy users with their Privy IDs, allowing businesses to deliver frictionless user onboarding.
Proven track record
More businesses are gaining business confidence online through Privy. Organisations like AXA, Allianz, Telkom Indonesia, XL Axiata, Manulife, Generali, QNB, Bank BRI, Bank Mandiri, GoTo Financial, BliBli, JD.ID, Kredivo, Akulaku, WWF, Rohto are all part of the company’s growing list of enterprise customers. Supply chain financing service AwanTunai also uses Privy to sign over a thousand documents monthly with an added layer of trust. Its COO, Windy Natriavi, recommends Privy’s products to others.
Privy CEO Marshall Pribadi is confident in Privy’s ongoing mission to expand a trustworthy, secure and convenient experience online. He shared that over the last 5 years, Privy continues to show massive and positive growth despite the pandemic where enterprise customers grew 17.5x to more than 1,700 as of this writing. The team has onboarded more than 30 million individual users and the number of signed documents using Privy grew by 58x to more than 80 million.
On top of the existing industry verticals they are serving, they are also developing solutions for industries like tourism where Privy’s digital identity can be used for check-in at airports, hotels, and registration at tourist attractions.
“In the healthcare sector, we are also developing collaborations with hospitals so that all patient registrations to the signature process can be done with Privy”, Pribadi shares.
Anyone in Indonesia can register for Privy by downloading the Privy app, enabling consumer convenience by skipping repetitive registration processes across digital platforms. Entities can also register for their EnterpriseID. For more information about Privy’s various solutions and use cases, visit https://privy.id/.
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This article is produced by the e27 team, sponsored by Privy
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