The world today is locked in an Artificial Intelligence (AI) race, and Singapore is working to leverage its position as a tech hub in the Asia-Pacific to be a leader in this technology. For one, over SG$20 million (US$14.8 million) will be allocated in the next three years to increase the number of SG Digital Scholarships and overseas internships in AI roles.

The government has also pledged to invest up to SG$500 million (US$370 million) to secure high-performance computing (HPC) resources for AI innovation and capability building. These initiatives are just two examples of how the country is aiming to establish itself as a critical player in the global tech landscape.

However, meeting the demands of AI workloads will require accelerated IT and high-performance computing (HPC) architectures. That is because power consumption and heat generation from AI chips are significantly higher than conventional IT equipment. For data centres that power AI applications, traditional cooling technologies might not have the capabilities to address these workloads.

Meanwhile, the power is subject to voltage sags, spikes, and complete failure during transmission and distribution, which therefore may interrupt computer operations, cause data loss, and damage equipment. As we are gearing towards AI compute age, knowing what cooling and power methodology and solution is key to ensure we keep the AI compute operating at their optimum performance without degradation or disruption.

Singapore’s unique challenge

It is a pivotal moment for the collective effort to find solutions that will shape Singapore’s future. The demands for AI coincide with rising power challenges and decarbonisation requirements.

For instance, Singapore’s heavy reliance on natural gas for electricity — approximately 95 per cent of its energy supply — poses a barrier to the integration of renewable energy sources. This dependence limits the ability to diversify energy portfolios and reduce carbon footprints effectively.

Compounding this issue are Singapore’s limited land area and high population density, which present obstacles for large-scale renewable energy projects. With little room for expansion, finding solutions that balance energy needs with sustainability goals becomes increasingly complex.

Unlike many of its regional peers, who also have high population densities, Singapore also has to contend with limited land area. That means limited space for data centres that are pivotal to AI workloads, as there is no shortage of competing uses for land. Singapore also has to grapple with limited freshwater resources.

Also Read: GenAI’s twisted impact on the creative world: Navigating chaos to find new order

These unique circumstances imply that the country’s policymakers have had to be cautious about how to encourage data centre growth. The recent lifting of its moratorium on new data centres is proof of the selectiveness needed for the realities facing Singapore. Simply put, the country needs more data centres to continue to support technology innovations but not at the cost of resource efficiency.

Rethinking infrastructure and cooling methods

These challenges put the industry at an inflexion point. In regard to thermal management, for instance, there will need to be more deployments of liquid cooling solutions, as air-cooling technologies alone cannot efficiently support higher-density workloads. With the demands of the digital space set to escalate, it is crucial for data centres to adapt continuously, leveraging innovative solutions and operational efficiencies to meet the future head-on.

Since standard cooling systems cannot handle the heat created by GPUs based on the latest demands for AI computing, most installations will necessitate the introduction of the newest liquid-cooling technologies into the data centre and eventually enterprise server rooms. In the near future, rack densities exceeding 100 kW per rack will become widespread and on a massive scale, necessitating significant capacity improvements throughout the entire power train, from the grid to the chips in each rack.

Significant investments are required to modernise the infrastructure required to power and cool AI systems. Incorporating liquid cooling technology into uninterruptible power supply (UPS) systems is also essential for maintaining a steady power supply, which is necessary for coolant distribution’s mechanical demands. The ideal temperatures for facilities and equipment can be maintained by dependable cooling systems.

In terms of energy, there are emerging bring-your-own-power (BYOP) options to meet growing data centre demands. The role of the uninterrupted power supply (UPS), for example, can transform into a dynamic energy resource that creates an “always on” environment. Till now, data centres have largely been purely electricity consumers.

However, with recent advancements, future data centres could be a stabilising element to the local grid. The ability to shift loads, to start fuel cell systems, and to share energy from large battery energy storage (BESS) will also change how data centres move from consumers to partners in stabilising the future grid.

Also Read: Embracing AI in Southeast Asia: The strategy for avoiding cost overruns

Partnerships within the industry can also facilitate efforts to address these challenges. For instance, Vertiv is collaborating with NVIDIA to offer expertise in critical power and cooling infrastructure with advanced computing capabilities. This provides a comprehensive solution that includes high-performance power and cooling technologies to address  the demands of AI applications, including high-density heat removal and energy efficiency.

Becoming future ready

With AI adoption critical to continuous innovation, the need for robust, AI-ready infrastructure solutions will be necessary. This includes pre-engineered systems that can be deployed up to twice as fast as traditional setups, allowing businesses to respond swiftly to market changes and technological advancements.

Despite significant challenges, Singapore has all the potential to become an AI hub. That will, however, depend on addressing sustainability concerns, leveraging forward-looking infrastructure, and prioritising continuous learning. The good news is that the country already has the potential to realise these imperatives. Through its continued commitment to resilience and a focus on innovation and sustainability, Singapore can realise its vision and set a precedent for others in the region and beyond.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join us on Instagram, Facebook, X, and LinkedIn to stay connected.

Image credit: Canva Pro

The post The AI age is changing the data centre industry – Here’s how Singapore can pivot appeared first on e27.

The Current AI wave defines itself as a transformative era impacting all industries and everyday applications. Drawing parallels with my experiences navigating previous tech waves, such as mobile, where being mobile-ready was imperative for survival, a similar story emerges for the current AI wave. 

The question I want to pose here is not just about the disruption AI itself brings, but more crucially, how it distinguishes itself from the past mobile wave, what are the most important aspects of relearning and how Gen AI will help reshape human connections and ease our digital burnout.

Riding the AI wave

In 2009, I developed one of the first geolocation mobile apps, aiming to enhance connections by connecting strangers based on shared interests. Initially viewed as a novelty, by 2024, mobile apps had become the primary medium for connecting and engaging with others. While it’s now easier to connect with like-minded individuals, we’re undeniably losing touch with the simplicity of genuine conversations with strangers.

Amidst the AI wave, we face a familiar dichotomy: the promise of deeper, more meaningful connections juxtaposed with the risk of increased social isolation due to advanced algorithms introduced by Gen AI on social media platforms. Addressing this challenge requires AI applications to prioritise genuine connections while tackling societal fragmentation through thoughtful design and implementation.

The Gen AI deal

The mobile era has undeniably brought remarkable progress, extending access to information and connection even to remote populations in Africa. However, it has also introduced significant challenges. Despite this, I am confident that Gen AI has the potential to alleviate these issues and drive transformative change.

Here are key principles to consider when designing any social system:

Peak scrolling, swiping, and zoomification

My life’s work has focused on leveraging technology to create more meaningful human connections within communities. Through GST, I organised 135 global gatherings using only WhatsApp chat groups, email, and event link RSVPs to bring people together worldwide.

However, with the onset of the COVID-19 pandemic and the subsequent ‘Zoomification’ era, we now face a saturation point in technology characterised by decision fatigue and digital overwhelm.

Also Read: AI assistant or replacement? A PR pro’s take on using ChatGPT

While we have the potential to connect with anyone across the planet, the challenge lies not just in accumulating connections but in navigating this abundance to cultivate meaningful engagements. A 2020 Pew Research Center study revealed that almost half of Americans believe dating has become more difficult in the past decade, with users of dating sites or apps reporting frustration over endless swiping, scrolling, and mundane text conversations without finding meaningful connections.

AI brings simplification

Gen AI provides a straightforward solution for reducing decision fatigue and endless scrolling and swiping. Its promise lies in streamlining our digital lives, aiding in data curation, and minimising friction points. By integrating intelligence into daily activities, Gen AI has the potential to facilitate more nuanced connections tailored to individual circumstances, personal values, missions, and goals.

Unlike mobile apps with numerous screens and buttons, Gen AI offers a simple response to a single prompt question, such as ‘Who should I talk with today?’ by incorporating all learned parameters for a personalised recommendation.

AI functions like a super-creative brain

At its core, AI’s effectiveness hinges on quality data — the fuel that powers its capabilities. However, foundational models like GPT4, Gemini, and Claude rely on the same internet data, potentially leading to similar responses. The key lies in obtaining the best data possible. While tech giants possess abundant information about individuals, it’s scattered across various online platforms, hindering its usefulness for Gen AI apps.

However, Gen AI has the potential to bridge this gap by learning from user interactions and enabling matches based on nuanced personality traits. Yet, comprehensive data on people’s character and personalities remains scarce. This highlights the critical role of data in AI. As AI continues to drive change, it prompts anyone wanting to create a Gen AI app to reevaluate data flows and create a magical, creative Gen-AI experience with meaningful data.

Make magic with Gen AI

AI is not new; it is actually very old, but the reason that we got a breakthrough with chatGPT and Gen AI is not the tech itself but the magical experience it has created for users. One interesting approach to designing Gen AI-driven products is through ‘frankersteining’ — coming up with a magical Gen AI experience and merging it with established mobile user dynamics with a proven track record. For instance, while point systems or badges have been successful in many social products, envisioning Gen AI magic that could enhance these badges opens up a world of possibilities.

Personalised connections for problem-solving

Now, using these principles, I launched Agent-A to create communities with Gen AI. Our focus is on creating personalised matches between professionals and forming communities, starting in South Asia and Southeast Asia, that align with individuals’ personalities and skills.

Agent-A acts as a personal AI matchmaker, utilising advanced Gen AI frameworks to connect professionals facing similar industry challenges. Moreover, it breaks language barriers, understanding over 100 languages for accurate matches across cultures.

Also Read: What will the third-wave of artificial intelligence look like?

As we accumulate data, Agent-A will create collective matches based on skills, personality traits, and shared problem-solving interests. It automatically connects individuals, facilitates real-life meetings, and executes events or meetups without the need for organisers. This represents the future of collaborative problem-solving, revolutionising how people come together to tackle challenges.

Gen AI everywhere 

Traditional mobile apps and information systems pale in comparison to the capabilities of Generative AI. Large Language Models (LLMs) excel at inferring responses based on prompts and probabilities. However, as AI continues to evolve, it is poised to revolutionise every aspect of our lives by achieving higher levels of reasoning and self-awareness.

In the near future, AI will be ubiquitous and seamlessly integrated into every information system and hardware device. Data will flow effortlessly between these systems, serving as AI’s lifeblood to continuously learn and enhance response accuracy.

AI will evolve into a highly dynamic entity, akin to biological systems, capable of adaptation and learning. Individuals will train their personal AI to understand preferences better and shield against persuasive AI influencing decision-making processes.

Understanding our future necessitates viewing human existence as a collective of information processing systems, much like cells receiving signals, integrating information, and coordinating responses. Think of a future where you will prompt, and it will create the most magical result and, in probability, the best suggestion ever made at the moment in time.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram group, FB community, or like the e27 Facebook page

Image credit: Canva

This article was first published on March 21, 2024

The post From peak scrolling to personalised communities: The Gen AI solution appeared first on e27.

Elon Musk may hate it, but there is no doubt that hybrid and remote work is here to stay for Southeast Asian (SEA) teams. Research by McKinsey has shown that SEA workers prefer a hybrid mixture of on-site and remote work setups. Employees are overwhelmingly looking for flexibility and work-life balance, but at the same time, maintaining a strong connection to their organisation and colleagues. However, many are finding this is not always the case.

Despite the surge in usage of communication and collaboration tools during the COVID-19 pandemic, many businesses are failing to effectively communicate their hybrid work policies to their teams. Workers are left feeling adrift by their managers, unsure about when and where they are expected to work, leading to confusion and decreased productivity. 

Between hybrid and remote teams, problems of communication can be a source of endless frustration for employees and managers. The classic phrase of the pandemic ‘you’re on mute’ still regularly makes an appearance on many video calls.

Even four years after the beginning of the pandemic, businesses across the world still struggle to maintain clear and consistent communication across dispersed teams and time zones. 

Zooming in: Navigating hybrid hurdles in SEA work culture

Collaborating solely remotely can also create friction between team members. The tone is much harder to gauge from the written text than it is from verbal communication, which can lead to many miscommunications. People may come across as more direct and brusque on a messenger platform, and things like cultural nuances and non-verbal cues are easily lost in a long stream of text. 

Meanwhile, one of the biggest hybrid pain points for business leaders is the loss of the so-called ‘water cooler’ moments. These are the informal office interactions that help foster relationships and collaboration, as well as spark occasional inspiration.

Also Read: Connecting clouds in SEA: How to ensure interoperability in the hybrid and multi-cloud context

Losing these opportunities to connect easily with your colleagues is detrimental to the critical tasks of teamwork and brainstorming. If hybrid organisations fail to build these collaborative environments, they will find themselves with reduced engagement, strained knowledge sharing, and difficulty building rapport.

It is also worth bearing in mind that while SEA markets may be close geographically, there are some significant disparities between internet and mobile data speeds. Singapore boasts the fastest mobile and internet speeds at 88.91 Mbps and 277.57 Mbps, respectively. Its neighbour, Indonesia, however, lags with 25.37 Mbps in mobile speeds and 29.43 Mbps in internet speeds.

Charting your tech journey through hybrid hurdles

Navigating these hybrid work challenges in SEA can be a headache for business leaders, but technology is, thankfully, making the process easier. Drawing up a technology roadmap means choosing the right communication platforms for various needs, whether that’s video conferencing, instant messaging, project management tools and full-scale cloud enterprise resource planning (ERP) platforms.

Collaboration is more than just teams talking to each other. It is about real-time collaboration, document sharing and secure accessibility across devices. These are the mechanisms that allow teams to work together effectively, meet deadlines and create business success.

Organisations should be open about their expectations from employees in a hybrid environment. This requires fostering open communication and information-sharing within the organisation. Leaders should be transparent about their business expectations and plans through regular team meetings, knowledge-sharing sessions and feedback forums.

They should also invest and advocate for training employees on effective communication skills in a hybrid environment. This includes mastering technology tools, practising active listening, and building virtual relationships.

Unified communication tools for a mobile workforce

Once these cultural steps are in place, then leaders and IT procurement officers can examine their technology stack. For the modern workplace, unified communications-as-a-service (UCaaS) is increasingly used to manage large, disparate teams across locations and markets.

Also Read: Is hybrid work arrangement the future of work?

UCaaS are end-to-end solutions that include integrated video conferencing, instant messaging and online collaborations for project management. These bring together the holy trinity of collaboration: rapid response, clear communication and room to create into one platform. Optimised for smartphone-first and mobile workforces, UCaaS helps connect people remotely, wherever they are. 

Due to the global pull encouraging more workers back to the office, many UCaaS solutions now come with features such as interactive meetings. Hybrid teams can re-create a fully in-office experience with features like polls, whiteboards, and breakout rooms for dynamic and engaging virtual meetings.

Harnessing UCaaS for enhanced team communication and productivity

UCaaS project management tools also help facilitate task assignments, progress tracking, and team communication within a centralised platform. Seamless collaboration on documents and projects in real-time is now possible through file-sharing and tracking.

UCaaS and collaboration technology are constantly innovating. Simple virtual meetings are now being infused with everything from full collaboration tools to transcription and even artificial intelligence. Leaders who consider the full spectrum of collaboration technology, even down to something as simple as file-sharing, will be the ones reaping the most benefits from their teams, regardless of whether they are in the office or at the beach. 

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join our e27 Telegram group, FB community, or like the e27 Facebook page.

Image Credit: Parabol via Unsplash

This article was first published on May 7, 2024

The post Charting a clear course: Building effective communication in SEA’s hybrid work era appeared first on e27.

Governments around the world often depend on bonds to fund infrastructure and services, but the path for citizens to invest in these securities has historically been fraught with barriers. Libeara, a fintech platform founded by former banking executive Aaron Gwak, aims to change this by democratising access to government bonds and fostering a culture of savings.

“At its core, our goal is to make eligible investments more accessible,” says Gwak, who previously spent over 13 years at Standard Chartered Bank overseeing debt origination in ASEAN. “Accessibility is not just about whether you can access something—it’s about eligibility. Do you know what you’re buying, and should you be buying it?”

Libeara’s platform enables governments to issue bonds directly to citizens in low denominations, eliminating unnecessary intermediaries. This approach not only stabilises government funding but also provides citizens with a secure and straightforward investment option.

The platform features bank-grade security, comprehensive compliance controls, and a seamless user experience across web and mobile applications.

Gwak highlights the rationale behind this innovation: “Government bonds are almost your birthright. You live in a country, earn and use its currency. Why shouldn’t you be able to lend money directly to your government instead of depositing it in a bank that lends it on your behalf?”

Also Read: The next fintech innovation will be a customer-led phenomenon

This philosophy underpins Libeara’s mission. Traditionally, investing in government bonds has been cumbersome, requiring significant thresholds that exclude retail investors.

“The costs of KYC and regulatory compliance often make it infeasible for securities companies to cater to small investments,” Gwak explains. Libeara seeks to address this by lowering these barriers, allowing even modest investors to participate.

Driving change with tech

Libeara’s tech extends beyond direct bond purchases. The platform also supports tokenised government bond funds, offering investors an alternative route to participate in this market. In collaboration with a licensed fund manager in Singapore, Libeara enables customers to buy tokenised fund securities.

“The biggest advantage of token technology is twofold,” says Gwak. “First, it reduces the need for intermediaries. Second, it enhances mobility. Tokens are not just records of investments; they can also be utilised for other purposes, enabling greater flexibility.”

By tokenising investments, Libeara aligns with broader trends in the financial sector. Gwak recalls the earlier days of manual processes in banking and sees tokenisation as the natural evolution of securities management: “Behavioural changes will follow technological advancements. As systems articulate investment opportunities more clearly, adoption will grow organically.”

Libeara’s initial milestones include proof-of-concept projects in Singapore, the Philippines, and Hong Kong.

“In 2021, we realised this was a venture-class problem,” Gwak reflects. “Our technological, legal, and securities expertise allowed us to articulate a clear vision, which ultimately led to Libeara’s creation.”

Also Read: How the global growth of fintech defies age and gender

These early projects demonstrated the platform’s potential to streamline access to government bonds, even across borders. “For instance, if you’re in Singapore and want to invest in Indonesian government bonds, the process is often complicated,” Gwak notes. Libeara simplifies such transactions, providing a direct pathway for retail investors.

The path ahead

Despite its promise, Libeara faces the challenge of educating consumers about digital assets and tokenised securities. Gwak acknowledges that societal adoption of new technologies requires time and effort. “Education is crucial, but so is demonstrating the practical benefits. Life becomes easier for individual investors when technology reduces complexity,” he says.

Regulators also play a pivotal role. Drawing parallels to the Monetary Authority of Singapore’s approach to consumer protection, Gwak emphasises the importance of informed investment decisions: “It is not just about whether you can buy something; the first question should always be whether you should buy it and if you understand it.”

Libeara’s broader mission is to bridge gaps in financial inclusion. By enabling governments to issue bonds directly to citizens—both domestically and abroad—the platform fosters a deeper connection between individuals and public finance.

“Government bonds are securities that everyone should be able to own, but access and eligibility have historically been mismatched,” Gwak asserts. “We are working with governments to change that dynamic, ensuring citizens can invest in their nation’s future with ease.”

As Libeara continues to expand its footprint, its focus remains on empowering individuals through accessible, secure, and innovative investment solutions. “This is not just about technology; it’s about reshaping the way we think about savings and investment. The trajectory is clear, and we’re excited to be part of this transformation,” says Gwak.

—

Image Credit: Libeara

The post Easing access to government bonds: Libeara’s vision for financial inclusion appeared first on e27.

The first step to having a successful business is having a deep comprehension of the market. In 2025, numerous trends such as AI, sustainability, remote work and health tech are disrupting industries and providing a plethora of possibilities for business people. Choosing what startup should I start depends on aligning your skills and passions with these evolving demands.

Trends are always shaped by technology changes, customer behaviour changes and new regulations. You can generate innovative business ideas, which address pressing issues and appeal to your target market or market segment by researching and clarifying your concepts. Subsequently, this will assist you in generating lasting solutions for currently relevant issues and in being adaptable to upcoming changes in the business world.

The article goes on to explain how you can formulate strategic innovative business ideas tailored to the trends of 2025, helping you build a relevant and future-proof startup.

Understanding market trends in 2025

Tracing market tendencies is the first part of being successful, so if you ask yourself what startup should I start in 2025, then this is the thing to focus on. The market landscape is rapidly changing and being able to predict these changes can enable you to better strategise your idea.

AI will continue transforming industries with innovative business ideas such as automation or personalised services, this will go hand in hand with the fact that treating the planet as a priority is no longer an option and consumers have started to value eco-friendly products over anything else as a result of the shift towards greener energy. According to NIQ’s latest sustainability study, 69% of global consumers say sustainability matters more to them now than it did two years ago, yet barriers like cost, accessibility, and unclear information hinder their ability to live more sustainably.

With workplaces in a remote setting becoming a standard, there will always be a need for better automation tools that increase productivity and enhance communication among team members. While during all of this, health tech solutions such as wearables and mental apps being at the forefront will start redefining what wellness looks like.

All of these changes have the common denominator of technology, as they allow for creating unique business ideas that aid in solving people’s day-to-day issues. Though consumers are shaping these changes too, for now, consumers are more inclined towards convenience, transparency and ethics when making a purchasing decision. Furthermore, the opportunities in compliance sectors are being intensified due to regulatory changes that are more focused on data privacy and environmental requirements.

Starting with valid research is very important when approaching a startup. One needs to comprehend their target audience, analyze existing competitors and verify their concept against actual customers. This is to ensure that you are not just trying to be part of a bandwagon but that you are solving real problems. By completing these tasks, you will not only mitigate risks but would also enhance your ability to create a robust business that is prepared for the future.

Evaluating your skills and interests

When thinking of a startup idea, it becomes crucial to ask yourself what business should I start? Identifying your abilities, interests, and expertise areas that your business idea encompasses becomes highly important. Research from CB Insights shows that five per cent of startups fail due to burnout/lack of passion, often because founders pursue ideas disconnected from their strengths or interests.

It requires a great deal of effort to be an entrepreneur, and the success of your business would largely hinge on how well those seamless skills match with the requirements of the target market. If you’re doing something that you love, then all the invincible frustrations will equally drive you to do better.

Also Read: Navigating the future of crypto: How can we truly tap into the blue ocean of altcoins as we step into 2025?

As you assess your hobbies and your skills, keep these important questions in mind about yourself:

• Which industries interest you the most? Check the industries where you have some experience or sectors in which you have some interest. It can be technology, health, sustainability, or any other thing that you are passionate about because passion can dramatically alter the outcomes of your startup.
• What are your competencies? Are you creative, good with technology or an excellent manager or leader? Pinpoint the specific attributes which you find make you one of a kind and analyse how this can be beneficial in solving problems or adding value in the area you want to specialise.
• Would you be able to embrace the new trends? Today’s market requires fresh ideas and concepts. Embrace new innovations so that new trends do not render your business concept redundant.

Successful startups often stem from founders who match their skills with the market’s demands. For example, Airbnb’s founders, with backgrounds in design and tech, leveraged their expertise to create a platform that revolutionised the hospitality industry. Similarly, companies like Tesla have thrived because their founders’ deep passion for innovation in clean energy matched a growing market need.

Top startup ideas based on 2025 market trends

2025 is sure to have some of the most avid business concepts that capture unique market trends. If you find yourself pondering the question, “What startup should I start?” then make sure to take a glance over these five incredible business ideas.

• AI-driven solutions

The new era of time-saving tools is ushering in an explosion of AI-centric automation, content generation and bespoke services-focused startups. And in 2025 these AI-based tools won’t just be cool, they will be an absolute necessity. Just imagine constructing software that would allow companies to save minutes in dealing with an unnecessarily complex interface.

• Sustainability and green technology

The worldwide shift towards sustainable and eco-friendly living principles has opened up incredible possibilities for startup businesses, such as providing new energy sources, environmentally friendly goods, and even carbon offset technologies. From solar-powered devices to zero-waste packaging, green startups are both lucrative and meaningful as consumers are more conscious about their environmental footprint and are willing to try what is on the market.

• Health and wellness

Though there is an influx of health and wellness tech now in the health sector, it isn’t going away anytime soon. AI health can ease the aging process by providing virtual as well as wearable tech that keeps track of health. As people become more health-conscious and invest in their wellness, there are many new startups every day that can better one’s life and help foster long-term loyalty.

• Remote work solutions

With remote work now the norm, there’s a huge demand for tools that enhance collaboration, productivity, and workforce management. Whether it’s a unique virtual office platform or a project management app, your startup could help businesses thrive in a decentralised world.

• Education technology

There is more to e-learning than schools, and that is what has made its development so captivating. The market now is rich with game-based learning, professional skills building, and specialised courses that have great potential. If education is an area of your interest, then the current trends bring great scope for innovative business ideas.

Starting a business based on these trends does not only enhance your ability to be more competitive since it will also guarantee that your startup remains up to date. Which of these concepts do you find intriguing? The most important aspect is undertaking the needed efforts and imagining what the future requires and delivering it.

Also Read: East Ventures: SEA can expect a significant surge in AI-first startups in 2025

Validating your startup idea

How do you tell the difference between a good and a terrible business idea? Well, I can tell that starting your own business is challenging but fun, but the question remains how can you forecast whether your idea will flourish? Anyone who has gone into the business knows that a crucial step to launching is validating your startup idea to mitigate loss and future complications. Here’s how you can do it.

• Conduct market research

When planning a safe start-up or a new business model, it is important to approach it through market analysis ensuring its relevance and competitiveness. Take advantage of tools like Google Trends or Statista. Carry out surveys and delve deeply into the discussions as a mean to understand the potential needs of your future consumers. Remember, understanding the market can help you decide what startup should I start.

• Identify your target audience

Who do you think will benefit after solving a problem? Start by describing your customer segments based on their demographics, behavioural patterns and pain points. Imagine your ideal customer and develop a buyer persona around them. It will be easy to come up with unique business ideas tailored to real-world needs.

• Test your idea with an MVP

An MVP is a version of your product that is enough to provide feedback and improve on your original model. It minimises the risk of making a huge monetary investment while getting feedback on innovative business ideas. Try building a landing page or creating a prototype of your enterprise. Once released, take note of audience reactions and adjust your plan as needed.

Planning for growth and sustainability

When creating a startup, there’s the need to plan for sustainability and growth which are some of the factors to guarantee success over the years. Look at how future-proofed your business will be by concentrating on scalability. This entails guaranteeing that all your processes, technology and team can meet higher demands without succumbing to wear and tear. Scalability really should be the cornerstone that remains foundational whether you are starting to explore your unique business ideas or deciding on what startup should I start.

Another area that is equally paramount in 2025 is raising funds. With the entrance of innovative business ideas, there are more alternatives available than ever before such as venture capital, bootstrapping, or crowdfunding. By crowdfunding, you’re able to eliminate the risk of ideas that don’t work for you while also getting money for the one that does.

Also Read: 2024: The year personalised learning became a reality

On the other hand venture capital connects you to experienced investors who will fund you while bootstrapping allows you to grow while maintaining control of your company. Follow a path that fits your vision.

And finally, be flexible. The tides are constantly changing, meaning what worked yesterday will not work tomorrow. Be conscious of the dynamic marketplace and customers’ preferences. Therefore, have data-based information on the consumers so that you can make changes to your offerings to ensure that you stay relevant.

Conclusion

In 2025, the best startup opportunities will align with emerging trends like AI, sustainability, health tech, and remote work solutions. By focusing on unique business ideas and exploring innovative business ideas that match your skills and market demands, you can create a future-proof venture. The key is to stay adaptable, validate your ideas, and plan for scalability. Remember, the right startup for you is one that not only leverages market trends but also fuels your passion and solves real-world problems.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join us on Instagram, Facebook, X, and LinkedIn to stay connected.

Image credit: Canva Pro

The post What startup should I start based on market trends in 2025? appeared first on e27.

Modern business logic tends to favour the bigger, the faster, the more resource-rich. That often applies, but in Asia—a region of diverse economies with a shared push for digitalisation—it doesn’t tell the whole story. Here, small and medium enterprises (SMEs) thrive in a digital economy defined as much by agility as by size.

Across Asia, SMEs make up a staggering 99 per cent of all enterprises. They aren’t just prevalent—they are engines of employment, responsible for over 60 per cent of jobs in the region, according to the ASEAN SME Policy Index (ASPI) for 2024.

More striking still is the contribution these SMEs make to the digital economy: 35–45 per cent of gross domestic product (GDP), a proportion that will only grow as SMEs continue their digital transformation. In fact, 90 per cent of SMEs are projected to reach basic digital intensity by 2030, driven by national initiatives like Singapore’s SMEs Go Digital program and Malaysia’s Digital Economy Blueprint.

Why such prominence? Partly because Asia’s vast diversity demands it. While large corporations can address broad market needs, SMEs are far better equipped to serve the specialised demands of specific regions. For example:

• Banking and finance: In the Philippines, underserved rural communities require banking solutions tailored to their unique financial circumstances. These solutions often involve micro-finance platforms and mobile banking innovations to serve those without access to traditional financial services—drastically different from the high-end banking infrastructure set up by major institutions in Singapore, a global financial hub.
• Agriculture: Indonesia’s agri-food sector provides fertile ground for SMEs to fill crucial gaps. From IoT-powered fish farms to drone-assisted crop management, these innovations help modernise farming, enhancing productivity and sustainability. Yet, due to the sheer diversity of needs, these opportunities often slip past larger companies. And while effective on a local scale, such technologies aren’t always scalable—they can be irrelevant in places like Singapore, where agriculture is nearly nonexistent in its urban sprawl.
• Telecommunications: In Asia’s most remote regions, 5G is a distant dream due to a lack of basic telecom infrastructure. For those living off the grid, SMEs can offer creative alternatives like laser communication systems, bypassing traditional infrastructure to deliver reliable connectivity. It’s a niche need that large telecom companies often overlook, but one that SMEs are uniquely positioned to address.

Also Read: Small steps, big impact: How SMEs can champion ESG initiatives

These are just a few examples that underscore one of the key advantages SMEs have over their larger counterparts: agility and speed. Larger firms, with entrenched processes and hierarchies, often struggle to pivot quickly. SMEs, with leaner structures, are more nimble, able to iterate and innovate rapidly—an essential trait in a region where digital literacy is advancing as fast as demographic shifts.

Despite their contributions, SMEs across Asia face formidable challenges. The ongoing funding winter has slowed access to growth capital, while economic pressures push larger companies into spaces once dominated by SMEs. Moreover, the very nature of SMEs—small, resource-constrained, and often sector-specific—makes them vulnerable to external shocks, be it pandemics, trade tensions, or economic downturns.

Still, there is a silver lining. From a policy perspective, governments are increasingly recognising the strategic importance of SMEs. Initiatives like ASEAN Access aim to enhance internationalisation opportunities, while a surge in business shows and tech events focused on SMEs reflects grassroots momentum.

One of these events is GITEX Asia, set for April 23–25, 2025, at Marina Bay Sands in Singapore. Expected to be among the biggest tech events in Asia, GITEX Asia promises to dive into the ongoing conversation about shaping the next wave of innovation for startups, SMEs, and more.

Individually, SMEs may be small, but collectively, they form the backbone of Asia’s digital economy—proof that bigger isn’t always better.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join us on Instagram, Facebook, X, and LinkedIn to stay connected.

Image courtesy of the author.

The post Tech SMEs play key role in fuelling Asia’s digital economy boom appeared first on e27.

The post Creating agile workspaces: Why flexibility is key in today’s manufacturing landscape appeared first on e27.

Since joining Docquity a year and a half ago, my journey has been marked by a relentless pursuit to support healthcare professionals across Southeast Asia with digital solutions built around:

• Education
• Community
• Productivity and growth tools
• Employment opportunities

The healthcare sector is a realm of immense potential.

Yet, every opportunity must be approached with precision and care, considering the profound impact on human lives.

Navigating this industry presents challenges, especially given the stringent compliance and regulatory landscape.

However, the silver lining is the industry’s accelerating shift towards digitalisation.

Our recently published report, Docquity Pulse Check 2023: Decoding a Doctor’s Learning and Engagement Habits, is a testament to this transformation.

The insights from this report have been a beacon of encouragement for my fellow startup founders in healthcare, offering tangible evidence of the industry’s significant strides toward a digital future.

The digital learning paradigm

The report reveals that 91.1 per cent of Southeast Asia’s doctors continue to participate in digital learning events, with the frequency of attendance at these digital events being notably higher (3.9 times per month) compared to in-person events (3.0 times per month).

This inclination towards digital learning is prevalent among both identified learning cohorts—digital dominant and in-person dominant learners, each displaying unique engagement behaviours but converging in their participation in digital learning.

Also Read: Revolutionising healthcare in Vietnam: The reality of healthtech unveiled

Digital healthcare evolution

The alignment of digital healthcare’s growth trajectory with doctors’ learning habits is a testament to the evolving healthcare landscape in the region. The majority of the region’s doctors (65.9 per cent) prefer to participate digitally in hybrid learning contexts, driven significantly by the convenience of on-demand content, with more than half (52.9 per cent) of doctors favouring digital learning due to their overwhelmed schedules.

Impact on the health tech ecosystem

These findings are exhilarating for the entire health tech ecosystem of Southeast Asia. The irreversible digitalisation of healthcare and the substantial market share of digital indicate a ton of opportunities for companies to innovate and improve the quality of doctor interactions.

The nuanced preferences in learning styles and the balanced approach to industry outreach, blending digital and in-person interactions, are crucial clues for shaping the future of health tech in the region.

Peer-to-peer digital networks

The emergence of digital peer-to-peer networks as vital support systems, with 48.4 per cent of doctor interactions in the region occurring virtually, is indicative of the multifaceted role of digital platforms in professional exchanges and social support.

These interactions are reflective of the diverse needs of the healthcare workforce and are crucial in alleviating the stress of strained healthcare workforces.

In summary

The findings from the Docquity Pulse Check 2023 report are quite insightful, providing a glimpse into the future of the health tech ecosystem in Southeast Asia.

The prevailing digital learning preferences, the rise of digital peer-to-peer networks, and the alignment of digital healthcare growth with learning habits are exciting developments, signalling a promising future for health tech innovations in the region.

By embracing these insights, the health tech ecosystem in Southeast Asia is poised to shape and lead the future of healthcare and education in the region.

To delve deeper into the survey insights and to explore more about the evolving learning habits, peer-to-peer interactions, and opportunities for industry engagement in the health tech ecosystem of Southeast Asia, access the full report here.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram group, FB community, or like the e27 Facebook page

Image credit: Canva

This article was first published on October 2, 2023

The post Decoding digital preferences: A glimpse into the future of health tech ecosystem in SEA appeared first on e27.

Web3 has emerged as a game-changer, promising a decentralised, user-driven internet. But what lies ahead for this transformative technology?

As we move toward 2025, Web3’s potential to redefine industries, reshape economies, and empower individuals continues to unfold. Yet, challenges around scalability, security, and adoption remain.

Explore the opportunities, hurdles, and the exciting road that Web3 is paving for the future.

What is Web3?

Web3 is the buzzword reshaping conversations about the internet’s future. Often described as the third generation of the internet, Web3 aims to build a decentralised, user-centric ecosystem, putting individuals at the core of digital interactions. 

“Web3 is becoming the collective term for blockchain, crypto, decentralisation & hope for a better internet,” says The Alternative UK, reflecting the optimism around this transformative paradigm.

At its core, Web3 introduces key elements that define its vision:

• Decentralisation: Power shifts from centralised authorities to distributed networks.
• Blockchain: The backbone enabling transparency, trustless transactions, and immutability.
• Smart contracts: Self-executing programs that eliminate the need for intermediaries.
• Tokenisation: Digital assets that drive new economic models and enable innovation.
• User sovereignty: Ownership of data, identity, and digital assets remains with individuals, fostering privacy and independence.

Matt Weatherall, Incubation Lead at RADAR, aptly notes, “Web3 is still very much in its formative years. It’s not clearly defined; it’s a work-in-progress.” This underscores both the immense potential and the evolving nature of Web3 as it continues to take shape.

By 2025, Web3 could become the defining framework for a new digital economy, unlocking opportunities across industries and fundamentally altering how we interact online. It’s not just an upgrade—it’s a movement toward a more democratic and equitable internet.

Web3: Evolving the network economy

Web3 is not just a technological upgrade; it represents the next phase in the evolution of the Network Economy—a megatrend defined by decentralisation, collaboration, and digitalisation. The global Web3 market, valued at US$2.25 billion in 2023, is projected to grow at an astonishing CAGR of 49.3 per cent from 2024 to 2030, according to Grand View Research.

To fully grasp Web3’s potential, it’s crucial to situate it within the broader context of the Network Economy, which has been reshaping industries over the past decade. The Sharing Economy, with platforms like Airbnb and Uber revolutionising the way resources and services are shared. These systems bypass traditional structures in favour of peer-to-peer networks, enabling greater efficiency and accessibility.

Similarly, crowdsourcing and collaborative models, exemplified by Wikipedia, highlight the immense power of collective intelligence. By pooling resources and knowledge from diverse communities, these platforms have transformed how problems are solved and information is disseminated.

While the Network Economy has thrived, it still relies on intermediaries—be it companies like Uber or banks facilitating transactions. Web3 takes this further, eliminating intermediaries through blockchain and decentralised technologies.

By leveraging Web3, users gain direct control over their assets, data, and interactions. No longer must they rely on a central authority to mediate transactions or validate ownership. Instead, decentralised systems offer transparency, security, and autonomy, empowering individuals to fully participate in a distributed digital economy.

Also Read: How Web3 will revolutionise borderless banking in Southeast Asia

Web3 doesn’t just evolve the Network Economy—it redefines it, laying the groundwork for a truly decentralised, user-driven future. As blockchain and decentralised applications gain traction, we are witnessing the emergence of a new paradigm where ownership, collaboration, and value creation align seamlessly with the principles of the digital age.

Blockchain: The magic that makes Web3 a reality

Blockchain has added crucial elements to Web3, transforming it into a groundbreaking evolution of the current model.

• Trustless systems: One of blockchain’s most powerful features is its ability to facilitate transactions without relying on trust between parties. Thanks to encryption and the transparency of distributed ledgers, blockchain enables seamless exchanges where intermediaries are no longer necessary.
• Transparency and immutability: Blockchain ensures that every transaction is publicly verifiable. Once data is recorded on the blockchain, it is immutable, meaning it cannot be altered or deleted. This guarantees the integrity of the data and builds a foundation of trust in digital ecosystems.
• Programmable money: With blockchain technology, cryptocurrencies like Bitcoin and Ethereum are not just digital currencies—they’re programmable. This means transactions can be automated without the need for third parties, streamlining processes and reducing costs.
• Smart contracts: These self-executing contracts automatically enforce the terms of an agreement, eliminating the need for intermediaries and reducing transaction costs. By doing so, they enhance efficiency and help foster trust in decentralised environments.
• Digital assets: With blockchain, digital assets such as cryptocurrencies and NFTs (Non-Fungible Tokens) have gained mainstream traction. These assets allow individuals to own and trade values directly, cutting out traditional intermediaries and giving users more control over their digital wealth. This surge in digital assets is directly linked to the rise of crypto wallets as more individuals seek to engage with these assets.

According to Consensys, by 2024, over half the populations in countries like Nigeria (84 per cent), South Africa (66 per cent), Vietnam (60 per cent), the Philippines (54 per cent), and India (50 per cent) are reported to own a crypto wallet. This reflects a growing global interest in blockchain-based assets.

In the Americas, the US leads with 43 per cent, and Turkey stands out in Europe with 44 per cent. This widespread adoption of crypto wallets showcases how blockchain’s capabilities in securing, managing, and enabling digital assets are empowering users worldwide, giving them more control over their financial futures.

Blockchain is not only enhancing trust; it is enabling Web3 platforms to expand beyond traditional sectors, leading to the creation of innovative applications across multiple industries. As these technologies continue to mature, we’re only beginning to see the transformative potential of Web3.

Web3 security: The key to a trustworthy decentralised future

As Web3 technologies continue to evolve, ensuring robust security is becoming a critical component for the sustainable growth of blockchain networks, smart contracts, and decentralised applications (dApps). 

Web3 security is rapidly gaining momentum as one of the most crucial fields in the Web3 ecosystem. Over 200 companies are currently dedicated to securing blockchain networks and decentralised applications, employing more than 5,000 professionals.

The sector’s growth rate of 153.11 per cent highlights the increasing demand for advanced security measures to support Web3’s scalability and longevity. This exponential growth emphasises the pivotal role that Web3 security will play in realising the potential of decentralised technologies and protecting users’ assets and data.

Also Read: How to scale voluntary carbon markets with DeFi and Web3

Kitty Horlick, COO of Rarilabs, articulates a transformative shift in Web3 security, “Self-sovereign identity, where users have full ownership over their personal data, will empower people to engage securely across dApps without relying on centralised identity providers.” This fundamental change in how identities are managed will not only foster greater participation in decentralised governance and digital economies but will also unlock new opportunities for individuals to control their digital presence across platforms.

The integration of secure self-sovereign identities allows users to interact with social media, gaming platforms, and productivity tools without depending on centralised servers. This decentralisation enhances privacy, security, and autonomy, aligning with Web3’s overarching goals of providing user-centric platforms that prioritise control and freedom over personal data. As the Web3 ecosystem continues to scale, the evolution of Web3 security will be instrumental in building a safe, trustworthy, and user-friendly decentralised internet.

The convergence of DeFi and fintech in 2025

Web3 is fuelling the rapid growth of decentralised finance (DeFi), which promises to revolutionise the financial landscape by offering services without intermediaries such as banks. While DeFi is still in its early phases, it has already made significant strides, with more than 170 companies and over 9,000 professionals dedicated to improving wallet security and enhancing the user experience.

The annual growth of DeFi wallets, at 79.17 per cent, underscores their increasing importance in the broader Web3 ecosystem. These wallets are not only secure platforms for managing digital assets but also act as gateways to decentralised financial services like lending, borrowing, and yield farming, all without the need for traditional financial institutions.

This evolution could democratise financial services, offering greater access to capital and opportunities for individuals who have historically been excluded from the traditional banking system. DeFi has the potential to break down barriers to financial inclusion, providing a more accessible and open financial ecosystem for users worldwide.

June Ou, CEO of Provenance Blockchain, captures the momentum of this transformation, “2025 is the year DeFi takes off its training wheels and rides straight into the fintech fast lane. For too long, DeFi’s been that brilliant-but-awkward kid in the corner — full of potential but too complicated and a bit intimidating for the average person. That’s all about to change. Next year, we’ll see fintech and DeFi collide in a way that’s impossible to ignore.”

As the convergence of DeFi and fintech accelerates, the landscape is poised for dramatic change. In 2025, DeFi will evolve beyond its experimental phase, becoming a mainstream player in the financial sector. This intersection promises to simplify and democratise financial services, offering users a seamless experience and a wealth of new opportunities to engage with decentralised finance.

In conclusion, Web3 is more than just a buzzword—it’s a transformative force that has the potential to redefine how we interact with the digital world. As we approach 2025, the opportunities it presents for decentralisation, user sovereignty, and innovation are undeniable. However, the journey to mainstream adoption is not without its challenges, including scalability, security, and regulatory hurdles.

—

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

Join us on Instagram, Facebook, X, and LinkedIn to stay connected.

Image credit: Canva Pro

The post Navigating Web3: Challenges and triumphs on the path to decentralisation appeared first on e27.

 

Artificial Intelligence (AI) is reshaping industries, changing how businesses operate and innovate. For startups and small and medium-sized enterprises (SMEs), AI offers a chance to compete on equal footing with larger organisations. By delivering data-driven insights and automation, AI drives growth and streamlines operations. This special series by e27 highlights how SMEs are leveraging AI to adapt to today’s fast-paced business environment.

In this instalment of e27’s AI Leader Content Series, James Chisham, Vice President of Product Management at Oracle NetSuite, shares insights on why SMEs need to embrace AI, strategies for overcoming adoption challenges, and how this transformative technology can level the playing field for smaller businesses.

How AI transforms SME operations

AI’s potential lies in its ability to make businesses smarter, faster, and more efficient. For SMEs, this means automating routine processes like data entry, enabling employees to focus on higher-value tasks. AI-powered insights also allow businesses to make data-driven decisions, from forecasting sales to identifying market trends.

Customer engagement is another area where AI excels. Tools like generative AI chatbots and machine learning (ML) models deliver personalised, human-like interactions, enhancing customer satisfaction and loyalty. These innovations enable SMEs to scale their customer service efforts without massive overheads, ensuring they remain agile and competitive.

By automating repetitive tasks, streamlining workflows, and delivering personalised customer interactions, AI empowers SMEs to compete on a level playing field with larger enterprises. Modern AI tools integrate seamlessly into existing systems, making adoption smoother than ever. For SMEs, embracing AI isn’t just about keeping up—it’s about unlocking growth and staying ahead.

Why SMEs hesitate to adopt AI

AI has the power to revolutionise industries, yet many SMEs hesitate to adopt it due to some concerns about cost, complexity, and safety.

The number one thing still is lack of understanding. There’s been such an avalanche of AI information and how it can do all these wonderful things. Because an SMEs primary focus is running their business, then they start thinking: do we assign people to look at this specifically? Do we divert them away from important work to look at it? And then you get into the realms of do we need data scientists and people to manage data and things,  all of a sudden that’s a heavy lift for them. So, I think there was definitely a big learning curve.

I think the other thing that we see commonly is that we have lots of organisations cropping up building businesses around AI itself. So, they’ll have these people knocking on their door saying “wow, look at us! Great capability.” And again, you have to weigh that up in terms of understanding what that solution does and if there’s an additional cost, and then that makes that difficult as well.

Thirdly, there was a lot of talk around what AI will generate for you. Can we rely on that? Do we feel safe in entrusting our business data to an AI machine? Because you want your data secure, only accessible by you. You want your model running on your data, you want to be sure about the results that it’s bringing back.

Also read: Are we stressing ourselves out amidst AI adoption

…and why they shouldn’t

While not fully unfounded, there are many ways that SMEs can challenge and work around these misconceptions. Technological advancements have democratised AI, offering tools that are cost-effective and easy to use. SMEs can now adopt AI solutions without overhauling their operations or hiring dedicated data scientists.

Adopting AI doesn’t have to be overwhelming. SMEs should start small, focusing on targeted proof-of-concept projects to test AI’s potential in specific areas of their operations. Establishing clear goals and measuring ROI ensures that these early efforts deliver value and build confidence in scaling further.

By leveraging modern tools with built-in AI capabilities, SMEs can quickly achieve tangible benefits without the burden of high costs or complexity. This approach allows businesses to integrate AI into their workflows naturally and sustainably.

How Oracle NetSuite weaves AI into their systems

The one thing that we’ve done as a business at Oracle NetSuite is looked at our technology from the ground up. In terms of the way that our users consume AI, we want to have it in the fabric of the workflows, of the things that they do every day. We call it advise and assist. So, advise is delivering insights and assist is delivering productivity. Certainly, for an SME, that productivity angle is really important, because typically they may be running with lean finance departments, operations, departments, etc. When we talk about analysing business data and informing decision making, we want to free up users to do that more value-add work.

Our technologies run on Oracle Cloud infrastructure. Within that you get all of that compute power and the AI models that an enterprise customer would would receive. We wanted to very much make our AI consumable, and just have it in the fabric of our customer systems so SMEs can also have that kind of experience.

AI adoption requires understanding and data — always, data

The first challenge is just even understanding how they can leverage it. What areas of their business is it really going to drive impact? Because you don’t want to use AI just for AI’s sake. For many SMEs, the biggest challenge is understanding how AI fits into their business model and whether their current infrastructure supports it.

Successful adoption begins with building a solid foundation, particularly around data. We firmly believe the best AI is fuelled by the best data and that AI is only as effective as the data it’s trained on, which makes consolidating business data across functions—such as accounting, HR, and sales—a critical first step.

Also read: Why sustainable power starts with data

A lot of SMEs will probably know the feeling of having pockets of information and data in spreadsheets and various other systems. Cloud-based platforms that integrate AI capabilities simplify this process. These platforms eliminate the complexity of siloed systems and offer SMEs the scalability needed to grow. Investing in these solutions not only supports AI adoption but also lays the groundwork for long-term operational efficiency and innovation. There is also the security aspect, because you want your data to be secure. Our value at Oracle NetSuite is you bring that data into our suite because you want to be able to rely on that data and know that data is the single source of the truth.

Get your technology foundations right for better AI adoption

SMEs should get their tech stack in order and look to adopt a cloud solution to be able to get the most of their AI. If you get the technology foundation correct, then that’s not only going to power your growth as a business, but also power your growth into adopting AI.

For smaller businesses with these growth ambitions, adopting an integrated cloud based platform like Oracle NetSuite will allow them to reap the benefits of embedded AI capabilities at no additional cost. It also reduces complexity as it connects their data across the business and automates core business processes, which goes back to having data that fuels their AI. Ultimately, when you get to the point of adopting AI, you’ll  get some very, very quick wins in terms of automating some of those very manual business processes. And then you can build on that foundation as you come along.

As with most impactful things, AI adoption requires investment for sustainable scaling

Commit to invest. When a business starts, they’re really trying to grow their business very quickly. They’re using a spreadsheet or maybe a small package that they’ve got from somewhere, but then very quickly, as their business grows, they find that they’re in a position where they can’t manage the business effectively. They’ll have some new staff, they’ll have a new department, they very quickly might need to move to a new market because of the growth, and then they realise they need something to support their growth.

Adopting new technologies generally takes some kind of investment, and it usually takes a bit of time for you to realise a return on that investment. SMEs should definitely look to choose tools with AI built into the software and not bolted on. Have that AI in the fabric of the software and everything that you do; don’t try to bolt pieces on because you’ll then bring in additional complexity into to the whole process. So that way, you’re going to get some immediate value from from AI, likely with a limited cost as well.

Also read: Breaking barriers: iFLYTEK’s insights into AI’s role for SMEs

Oracle NetSuite on what’s next for SMEs and AI

The future of AI for SMEs is brimming with possibilities. Over the next three to five years, advancements in generative AI and low/no-code tools will further democratise access to this technology. AI will continue to level the playing field for SMEs and allow them to compete with larger businesses, who arguably will have more people and bigger budgets. SMEs will be able to automate content creation, streamline workflows, and integrate seamlessly with emerging tools like personal AI assistants. These innovations will not only enhance operational efficiency but also enable SMEs to offer differentiated, personalised customer experiences at scale.

The boundaries of AI technology, we can’t even see the edge of it right now. But ultimately, at the core, AI will help customers do more with less, increase revenue, expand margins, and create healthier businesses that can flourish in any economic environment. The growth is exponential; there’s going to be a lot happening. But I’d always tie it back to you have to start with the right foundations.

 

Oracle NetSuite, a global leader in cloud-based business management software, empowers SMEs to streamline operations, enhance decision-making, and scale efficiently. It is the leading integrated cloud business software suite, including business accounting, ERP, CRM and e-commerce software. By embedding AI into its platform, NetSuite provides SMEs with advanced tools to drive growth and innovation.

—

This article is part of e27’s special series on Artificial Intelligence for Startups and SMEs, where we explore the transformative power of AI in helping startups and small and mid-sized enterprises navigate today’s competitive landscape. Stay tuned for more insights from industry leaders in upcoming editions.

The post Leveling the playing field: Oracle NetSuite on AI’s role for SMEs appeared first on e27.