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Visa’s new US$100M fund to back generative AI startups working on commerce, payments

Global payments major Visa has launched a new US$100 million fund.

The fund will invest in the next generation of companies focused on developing generative AI technologies and applications that will impact the future of commerce and payments.

It is unclear if the new initiative will seek to invest in Asia/Southeast Asia.

The firm’s global corporate investment arm, Visa Ventures, will lead this initiative. The VC firm has been investing in and partnering with companies driving innovation in payments and commerce since 2007.

Also Read: How to stay creative in the age of Generative AI and Web3

The payments honcho has been using AI for the past several years and considers this initiative an extension of this experience to drive innovation in payments, create value for partners and clients and enable and empower global commerce.

Generative AI is an emerging subset of AI that is built on Large Language Models (LLMs) to develop artificial general intelligence capable of generating text, images or other content from large sets of existing data when given prompts.

“While much of generative AI so far has been focused on tasks and content creation, this technology will soon not only reshape how we live and work, but it will also meaningfully change commerce in ways we need to understand,” said Jack Forestell, Chief Product and Strategy Officer, Visa.

Visa facilitates transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.

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Empowering women entrepreneurs: Breaking stereotypes, building success

In the ever-evolving landscape of startups, have you ever encountered a startup community exclusively designed for men? The chances are slim. Yet, the concept of startup communities tailored exclusively for women entrepreneurs might still appear unusual or unnecessary.

But let’s delve into this further.

Why do we have startup communities focused on empowering women entrepreneurs? The answer is simpler than it may seem: the entrepreneurial journey is not a uniform experience for all.

Gender biases, restricted access to finance and technology, and the prevailing male-dominated venture capital landscape combine to create unique challenges for women entrepreneurs. For this reason, the creation of nurturing environments is pivotal in helping women navigate these challenges.

But we want to be clear about one thing — communities for female entrepreneurs are never a question of their capabilities as founders.

Embarking on a business venture is a formidable task, laden with numerous highs and lows. However, for women entrepreneurs, this journey is particularly arduous. A plethora of systemic barriers, significantly greater than those encountered by their male counterparts, stand in their way. This intricate web of challenges originates from deeply entrenched factors that perpetuate gender disparity.

Beyond stereotypes: Challenging perceptions of women-led businesses

Women entrepreneurs frequently embark on business ventures with a lens focused on creating an impact or contributing to societal betterment.

A recent study from the Global Entrepreneurship Monitor showcased a rise in the Total Early-stage Entrepreneurial Activity (TEA) rate for women in the US, increasing from 13.6 per cent in 2020 to 15.2 per cent. Remarkably, 70.5 per cent of surveyed women stated their entrepreneurship was motivated by a desire to effect positive change.

Also Read: #She27: Celebrating 27 women shaping the future of tech

Despite this, some investors might erroneously view these businesses as profit-secondary, emphasising social impact over financial gains. This misguided perception perpetuates the notion that such enterprises are akin to charities or more suited to philanthropic ventures or financing. This is a mistake.

Breaking the mold: Disrupting the male-dominated venture capital landscape

Despite progress made towards gender diversity, the venture capital arena remains predominantly male-dominated. In the UK and Europe, for instance, approximately 67 per cent of investors lack women in influential investment decision-making roles.

This lack of diversity directly impacts the opportunities extended to women entrepreneurs, and again, we believe a misunderstanding in the nature of some businesses. Why is this? Traditionally, investors invest in what they know or a defined area of expertise.

Following this line of reasoning, when women embark on creating new businesses in domains that lie beyond these customary realms of specialisation, they often struggle to find investors who understand their mission, the opportunity presented and the potential market.

This makes these businesses seem more ‘risky’ to potential investors. This glaring inequity necessitates inclusive practices and a level playing field. In Southeast Asia, only 1.2 per cent of total venture funding in the region went to female-only founding startups.

Tailoring financial support: Recognising gaps

Based on the challenges outlined above, we also believe that addressing the news of female founders can’t be solved nor should be solved in venture funding alone.

Also Read: How this introvert started a community of women investors in SEA

Personalised loan terms, adaptable repayment options, and financial education materials tailored to their specific circumstances might be necessary along with more public sector support, grants and programs to sit beside continuing education and attempting to attract more women to venture funding.

Furthermore, financial institutions might lack the expertise needed to develop products and services aligned with the distinct challenges and prospects faced by women entrepreneurs. These challenges could encompass varying risk profiles, divergent business life cycles, and unique trajectories of growth.

By deeply understanding and addressing these multifaceted challenges, supportive communities play a pivotal role in nurturing the growth and success of women entrepreneurs and serving as an interface between the public sector, venture capital and financial services. This is precisely the role we embrace at Harriet.

Serving as a dynamic and purposeful hub, our connectivity platform functions as a central meeting point, bringing together a diverse array of inspirational female founders. Through Harriet, our mission resonates in facilitating meaningful connections, fostering collaborations that empower women entrepreneurs, and sharing valuable information enabling them not only to survive but to thrive within the competitive funding landscape.

In conclusion, the need for supportive communities catering to women entrepreneurs arises from the distinct challenges they face in the entrepreneurial journey. By challenging stereotypes, disrupting male-dominated spheres, and providing tailored financial support, we can foster an inclusive environment where women entrepreneurs can flourish.

It’s high time to recognise their invaluable contributions and create a thriving ecosystem that benefits everyone.

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How to unlock the potential of conversational commerce in Asia Pacific

Global cloud communications platform Infobip has commissioned the latest market research prepared by Leading IT market research and advisory firm IDC. The IDC InfoBrief titled ‘Revolutionising Customer Experience through the Power of Conversational Commerce’ highlights the rising role of AI-powered conversational commerce and omnichannel communication platforms in the Asia Pacific region.

The InfoBrief not only highlights the importance of customer-centric strategies but also provides a guide for brands to successfully adopt and leverage conversational commerce, ultimately maximising value for both businesses and customers.

Digital native customers are setting higher expectations and exercising greater control over how they engage with brands, becoming equal stakeholders in the Customer Experience (CX) ecosystem. This has resulted in brands moving away from traditional transaction-level experiences to relationship-based ones. Cloud-based solutions enable brands to provide the end-to-end customer journeys that customers desire in this digital age.

With the shift in customer communication preferences, there is a noticeable increase in conversational interactions. Recent statistics demonstrate that brands adopting an omnichannel approach and delivering an end-to-end experience have higher chances of enhancing loyalty and customer lifetime value.

Also Read: How e-commerce brands can tap into the US$600 billion social commerce market potential

Capitalising on the advancements in artificial intelligence, conversational commerce has gained significant traction among businesses in the Asia Pacific region, utilising Communication Platforms as a Service (CPaaS) as its core foundation. Studies have also shown that since the start of the pandemic, the APAC region has seen an addition of 60 million digital consumers who are here to stay.

Rising demand for conversational commerce

Conversational commerce relies on Communication Platform as a Service (CPaaS) as a crucial tool, empowering organisations to seamlessly integrate real-time communication features (such as voice, text, video, instant messaging, and social media) into their internal and external applications using developer-friendly API as building blocks.

Software as a Solution (SaaS) tools, such as smart chatbots powered by the cloud, are also on the rise as organisations recognise their inherent benefits in delivering personalised interactions and improved customer experiences.

For example, during the Singles’ Day in 2022, communication interactions in the Asia-Pacific region accumulated over 70 million within the Infobip platform. Total interactions within the platform increased 21 per cent compared to 2021 and surged 46 per cent compared to other days in November. WhatsApp interactions alone on Single’s Day grew 29 per cent in 2022 compared to 2021.

The power of CPaaS and SaaS-based solutions enables businesses to provide a seamless customer journey that’s visible across multiple touchpoints. This reflects a general pattern among businesses in Asia Pacific adopting a more conversational theme with their customers to gain benefits such as increased ROI and customer engagement.

Conversational commerce also empowers local businesses to branch out globally through automated messaging and cloud customer support. A study by Facebook and Boston Consulting found that Malaysians (26 per cent) are among the highest number of respondents who had undertaken a conversational commerce transaction.

Drivers of CPaaS investment across Asia Pacific

This upward momentum in customer-centric business strategy among brands across the Asia Pacific reflects their current mindset and expectations. Despite a few countries averaging 50 per cent – 59 per cent in CPaaS usage, the vast majority of organisations in the region (70 per cent) plan to increase communication platform spending over 2023-24 in order to provide unique, unparalleled customer experiences to the region’s growing social media users, who are mostly young, active, and aware of the power of their own influence.

Also Read: Empowering retailers: The transformative potential of  digital shelf in e-commerce 

Although all countries plan to invest in CPaaS and SaaS solutions in the near future, their motivations for doing so can greatly differ. Singapore and Indonesia businesses aim to bring about enhanced customer experiences and create new revenue streams, while those in China, Thailand, and the Philippines are more motivated to improve and mobilise their business processes, as well as look towards domestic and international business expansion.

This is likely due to the latter countries’ overall higher adoption rate of CpaaS solutions (above 60 per cent) and booming retail and e-commerce segments. In Malaysia, 56 per cent of organisations are already using CpaaS solutions and 73 per cent more are already planning to increase their communications platform spending throughout 2023 and 2024.

Organisations planning to embark on their conversational commerce journey will need a good, experienced partner, as not all solutions are equal. Platforms with omnichannel capabilities are ideal as they are essential for building meaningful, high-quality customer engagement. Easy integration capabilities are also necessary because these ensure better customer experience as well as compliance with security and audit policies.

Finally, CPaaS platform providers must be agile enough to respond to new use cases and tech that can help drive business growth. Infobip is ready to help elevate businesses through conversational commerce so that they are on par with the top businesses in Asia Pacific.

To learn more about the benefits of conversational commerce and how it has influenced industries across the Asia Pacific region, click here.

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Qatar firm JTA leads Indonesian MSME lender Investree’s US$231M Series D round

Indonesian fintech lending platform Investree has secured EUR 220 million (US$231 million) in a Series D funding round led by JTA International Holding by establishing a joint venture (JV) with the Qatar-based firm.

The company’s Series B and C investor, SBI Holding, also participated in the round.

The JV, called JTA Investree Doha Consultancy, will serve as the Middle East hub for the lender to offer digital lending technology solutions, one of which is an AI-based credit scoring service.

The partnership will also allow both firms to bring innovative technology built in Indonesia to empower MSMEs in Qatar, the Middle East, and Central Asia.

Also Read: Investree completes acquisition of Amar Bank, increases stake to 18.4 per cent

Investree will use the new capital to expand its products and services and increase collaboration with various partners to provide more innovative digital solutions for MSME players.

The company last raised US$23.5 million in a Series C funding round in March 2020, led by MUFG Innovation Partners and BRI Ventures. Previously, the company received US$10 million in funding from the Swiss asset manager responsAbility Investments.

Founded in 2015 in Jakarta, Investree provides digital financial solutions to largely underbanked MSMEs who previously faced difficulties securing loans without collateral from traditional financial institutions. It provides four products: invoice financing, working capital term loan, buyer financing, and microproductive loan for ultra-micro entrepreneurs.

As of October 2023, Investree Indonesia claims to have recorded a total loan disbursement of US$916.30 million in productive loans.

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Revolutionising education: Exploring the metaverse’s uncharted potential

It’s something we’ve heard a million times before, but that doesn’t make it any less true; screens dominate our lives, and our attention spans have been dwindling in response — a point emphasised by a recent article in TIME magazine

Nowhere are the issues of attention spans and screen time more fervent than amongst our children and youth. Children tuning out on education is at an all-time high, especially when everything else around them evolves at a breakneck pace whilst our approach to education remains firmly rooted in the early 2000s.

Thus, the question of how to make education engaging and effective looms large. While digital transformation in education is underway, merely digitising traditional methods falls short of an actual solution.

That solution, however, might be found in a realm that transcends digitisation — the metaverse.

This unexplored terrain offers a unique approach to education, one that marries immersive experiences with experiential learning, promising to reshape how we educate the generations to come.

A metaverse gallery showcase

Imagine a realm where avatars, physical representations of yourself in the virtual metaverse, are the gateway to knowledge. Your avatar, your personal online presence, becomes the bridge, allowing students and educators to interact seamlessly.

A dynamic environment that adapts to lesson content enriches engagement and comprehension, surpassing the confines of traditional education. With the metaverse, the newest iteration of the internet, we may have just that.

A 3-D-enabled digital space that uses virtual reality, augmented reality, and other advanced internet and semiconductor technology to create lifelike personal and business experiences online, the metaverse is breaking down barriers between physical classrooms and virtual learning spaces.

In the metaverse, learning borrows a page from gaming, a strategy that resonates strongly with today’s digital natives. The likes of Roblox and Minecraft are popular examples which effectively illustrate the concept of gamification of learning.

Also Read: Navigating the evolving landscape of blockchain regulation in the metaverse era

By incorporating gaming elements, the metaverse transforms learning into a game-like experience, eliminating social barriers and nurturing active participation. A familiar environment breeds comfort, making education accessible and enjoyable.

Case study: Phoenix Asia Academy of Technology’s metaverse classroom

A groundbreaking example of metaverse integration is the inaugural metaverse classroom at Phoenix Asia Academy of Technology. Breaking free from traditional constraints as the first-ever metaverse classroom in Malaysia, this immersive space redefines education, with efficiency replacing time-bound limitations, while students enjoy an immersive and dynamic learning environment. The metaverse empowers students to voice their opinions without fear, creating a safe space for exploration and active engagement.

But the hitherto untapped potential of the metaverse means that there is more to explore.

  • Diversity, equity, and inclusion amplified: Customisation within the metaverse empowers educators to tailor lessons to individual experiences, fostering a diverse and inclusive learning environment.
  • Empowering modern learners: The metaverse’s digital familiarity bridges the gap between educators and digital natives, enhancing the educational experience.
  • Immersion through mirror worlds: Integrating mirror worlds elevates experiential learning, enabling students to immerse themselves in real-world contexts fostering understanding and application to real-life situations.

A real-time example of this was witnessed at Taylor’s University’s event, The Show, an exhibition of clothing designs by the university’s Bachelor of Fashion Design Technology students held entirely in the metaverse. This groundbreaking initiative, in collaboration with Mitoworld, ushered students into a realm of participatory learning, redefining how knowledge is acquired and applied.

Using Mitoworld as the content creation tool, students of the Bachelor of Interactive Spatial Design course designed a virtual space for their classmates in the Fashion Design Technology course to display old and new designs and live stream their ongoing work.

Beyond giving them a chance to highlight their talents in all their glory, the students also added a special twist to the day — a unique catwalk feature enabling students to have (virtual) models strut their stuff on the metaverse.  

Metaverse designed by students of Taylor’s University Bachelor of Interactive Spatial Design

Through the seamless integration of the metaverse, students embarked on an immersive journey where they actively crafted their educational experience. By leveraging the metaverse’s capabilities, The Show transcended conventional boundaries, fostering engagement and innovation in unprecedented ways.

This success story underscores the metaverse’s potential to catalyse dynamic learning environments, enabling students to forge their own paths of discovery and learning.

Also Read: Breaking gender barriers in the metaverse: Women pioneering emerging tech

The metaverse’s uncharted potential beckons, promising a brighter horizon for education. Its integration fosters a generation of learners who are not only proficient in digital literacy but also adaptable to an ever-changing landscape. Educators, too, can rise above traditional pedagogies, embracing an immersive realm that nurtures interaction and engagement.

Countries like Japan, South Korea, and Taiwan have illuminated the path with satisfaction rates of 98.5 per cent, emphasising the metaverse’s success. However, its full potential hinges on collective effort within the educational ecosystem. Crucially — from a Malaysian perspective — this includes partnerships with institutions like the Ministry of Education (MOE), Ministry of Higher Education (MOHE), and Malaysia Digital Economy Corporation (MDEC).

Jun.C, Chief Metaverse Officer of Virtualtech Frontier, leading a workshop

These initiatives underscore the crucial role of partnerships between associations, government bodies, and educational stakeholders. Collaboration is key to realising the full potential of metaverse education. Associations and government agencies are joining forces to drive the metaverse initiative forward, recognising its power to revolutionise education in ways previously unimagined.

In conclusion, the metaverse isn’t just an innovation; it’s a revolution. Its fusion of digital fluency, experiential learning, and immersive environments has the potential to reshape education for the better.

The journey ahead requires the collective efforts of educators, institutions, and government bodies, working hand in hand to unlock the metaverse’s boundless educational possibilities. Together, we pave the way for a future where learning knows no bounds and potential knows no limits.

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10 essential steps to unlock your neuroscience-backed leadership mindset

Being a successful leader can make all the difference between triumph and failure. But what if you could enhance your leadership skills by using insights from neuroscience?

This article combines practical aspects of startup leadership with neuroscience-backed tips to provide you with an all-inclusive guide. Let’s dive into the ten habits that can transform you into a highly effective and inspiring startup founder.

Habit one: Setting clear goals and priorities

When goals are well-defined, the brain releases dopamine, which thrives on clarity and structure. In a startup, time is a precious commodity, and it is crucial to set clear, actionable goals and break them down into manageable tasks. Prioritising these tasks allows everyone to be aligned with the startup’s mission and tap into the brain’s natural reward system.

Habit two: Effective communication

Mirror neurons play a crucial role in our ability to understand the actions and emotions of those around us. In a startup setting, communication is key to success. From investor meetings to product updates, keeping your team informed is crucial. By maintaining an open dialogue, you can activate mirror neurons and encourage a culture of empathy and trust.

Habit three: Building strong relationships

Did you know that oxytocin, also known as the “bonding hormone,” has the ability to strengthen social bonds? As a leader, you’re not just a boss but also a valuable team player. It’s crucial to invest time in getting to know your team members beyond their job descriptions. This allows for the release of oxytocin, which in turn creates a supportive work environment that is essential for the success of any startup.

Habit four: Continuous learning and self-improvement

It is imperative to commit to continuous learning to stay ahead of industry trends and remain competitive. Neuroplasticity, the brain’s ability to reorganise itself by forming new neural connections, plays a significant role in lifelong learning. By leveraging neuroplasticity, you and your team can enhance your adaptability, acquire new skills, and improve problem-solving abilities. Therefore, it’s essential to create a culture of continuous learning to achieve success in the long run.

Habit five: Taking calculated risks

The prefrontal cortex assists in evaluating risks. Startups are inherently risky, but calculated risks can lead to high rewards. It’s important to evaluate potential outcomes and consult your team to engage the prefrontal cortex, which results in better decision-making.

Also Read: The neuroscience of startups: Unlocking the brain’s potential for business success

Habit six: Empowering and delegating

Empowerment is a powerful tool that can stimulate the reward pathways of the brain. As a founder, it can be tempting to oversee every detail of your business, but micromanaging can be counterproductive. Instead, it’s better to delegate tasks to team members based on their strengths.

This not only frees up your time to make strategic decisions, but it also motivates your team and activates their brain’s reward system. By empowering your team and allowing them to take ownership of their work, you create a positive and productive work environment that benefits everyone involved.

Habit seven: Leading by example

Observational learning activates the mirror neuron system. As a startup founder, your actions set the tone for your team. If you burn the midnight oil, your team is more likely to follow suit. Leading by example taps into the brain’s mirror neurons, making positive behaviours easier to emulate.

Habit eight: Adaptability and flexibility

Cognitive flexibility is the ability that allows people to switch between different tasks, concepts, and perspectives with ease. This neurological strength is crucial for adaptability, problem-solving, and decision-making.

In the dynamic and unpredictable world of startups, being adaptable and flexible in your leadership style and business strategy can be a valuable asset that enables you to navigate through unexpected challenges and opportunities.

Habit nine: Resilience and perseverance

The ability to be resilient is crucial. It allows you to manage stress and overcome setbacks that are inevitable in such a dynamic environment. Furthermore, being resilient helps regulate stress hormones in the brain, which can positively impact your overall well-being.

By demonstrating resilience, startup leaders set a powerful example for their team members and create a culture of perseverance and determination.

Habit ten: Emotional intelligence

The amygdala, a part of the brain, plays a significant role in regulating emotions. When managing a startup, stress is inevitable. However, having emotional intelligence can help you maintain a level head and make rational decisions. Additionally, emotional intelligence enables you to understand your team’s emotional state, which is crucial for creating a healthy work environment.

In conclusion

As a startup founder, you experience both excitement and challenges. However, by incorporating neuroscience-backed habits into your leadership style, you can effectively navigate the complexities of startup life. This not only helps you build a prosperous business but also enables you to assemble a team that is neurologically wired for success.

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Aampe attracts US$7.5M to turn apps’ marketing messaging into a personalised experience

Aampe Co-Founder and CEO Paul Meinshausen

Aampe, an AI-native user engagement platform for consumer mobile apps, has secured a US$7.5 million pre-Series A funding round led by Matrix Partners India and Peak XV Partners.

This brings the US- and Singapore-based startup’s total funding raised to date to US$9.3 million.

The new capital will support product development and fuel growth.

Established in 2020, Aampe turns an app’s marketing messaging into a personalised experience through agentic AI that tracks and adapts to each user’s individual responses, clicks, and subsequent actions in response to each message they receive.

Also Read: Running on empty: What happens when AI models run out of data?

Marketers can then collect the insights gained about users within a simple dashboard to understand individual user preferences, behaviours, and motivations.

Improving those marketing processes boosts user engagement and conversion rates while reducing the time and effort required to manage traditional rules-based systems.

Aampe currently serves over 50 million users monthly through its enterprise customers, such as HAAT, IntelyCare, PayU, Swiggy, and ZALORA. It says it is growing its customer base across Asia, Europe, and North America.

“AI dramatically alters how we build software, making the older’ rules engine’ generation of software increasingly obsolete,” said Paul Meinshausen, Co-Founder and CEO of Aampe. “Marketers have been forced to define rigid paths for their users that ignore their individuality and diversity. Generic segmentation leads to frustration, reduced engagement, and slower growth. Aampe has created a way for CRM AI agents to iteratively learn user preferences and then adapt and respond to those preferences optimally, unlocking the benefits that better customer experience provides.”

“Customer engagement and marketing technology has been an early beneficiary of advances in AI and machine learning, and Aampe is a clear front runner in enabling organisations to adopt personalised and result-oriented communication to drive growth,” said Aakash Kumar, Managing Director of Matrix Partners India.

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Is ChatGPT taking over financial management?

Chat GPT financial management

Ask anyone about the most notable recent tech innovations, and you’ll likely hear ‘ChatGPT’ mentioned. This OpenAI’s generative AI tool has been turning heads for its ability to swiftly generate real-time responses to user queries on the internet.

It comes as no surprise that the generative AI market could eventually boost annual global GDP by 7 per cent, resulting in an almost US$7 trillion increase over a decade. This increase can be achieved by improving businesses in three main areas:

  • Labour cost savings: AI can decrease the number of employees by automating tasks and processes.
  • New business opportunities: AI can help businesses identify new opportunities for growth and innovation.
  • Improved decision-making: AI can help businesses make more informed and data-driven decisions.

More than improving business operations, ChatGPT’s advanced algorithms and machine learning capabilities have also enhanced the finance industry, further providing accurate financial analysis, forecasting, and risk assessment.

This raises a crucial question for many: Will the emergence of such advanced technology replace the need for human expertise, especially in finance management?

What can ChatGPT bring to finance management?

Before delving into ChatGPT’s potential impact on the finance industry, let’s understand the basics of financial management. Financial planning and Analysis (usually referred to in short as “FP&A”) involves planning, forecasting, and budgeting while aligning these aspects with investors, key management and operations.

A key element of this management is building a robust financial model, which is crucial for startups for two main reasons:

Firstly, startups often have limited financial resources and prioritise conservative spending for a longer runway.

Secondly, when seeking investment, investors typically expect a well-developed model to gauge the company’s growth trajectory.

One potential area where ChatGPT can disrupt this scene is by offering guidelines and templates for small startups. Given ChatGPT’s ability to gather web data, it can be seamlessly integrated into financial processes, simplifying data analysis, as well as enhancing accuracy in forecasting and trend spotting. All within minutes and at an affordable cost.

Under the freemium model, ChatGPT is largely free for the average user, with premium features available for a marginal fee of SGD$20. Compared to engaging a consultant, which could cost thousands, using the AI tool becomes a no-brainer.

Human touch: AI’s missing link

ChatGPT, however, faces limitations in handling financial complexities. While it can work with numbers and formulas, it lacks the nuanced contextual understanding, human judgment, intuition, and insights of experienced financial professionals.

Additionally, the firm’s priorities are influenced by its founders, who have their emotions, beliefs, and personalities. Hence, reaching financial decisions isn’t always straightforward and often requires negotiating among key stakeholders.

While AI can provide numerical data, aligning these numbers with management’s priorities and making sense of them is another challenge.

AI lacks an in-depth understanding of a business’ intricacies, offering only generic advice. It cannot replace the critical human insights that encompass market trends, industry knowledge, and nuanced decision-making.

Why trust and accountability defy AI replacement

It is also highly unlikely for AI to replace the crucial aspects of trust and accountability. Entrepreneurs often value the expertise and reputation of human professionals, who can be held accountable for their advice and decisions, establishing trustworthy relationships that go beyond automated systems. Unlike human experts, AI systems typically do not offer guarantees or accept liabilities.

From a security standpoint, cybersecurity stands out as the primary concern with AI use. It’s noteworthy that the second most common response among those experiencing reduced returns from AI implementation is their uncertainty about the extent of vulnerability to AI-related risks, such as data protection and privacy.

For example, the synthetic data created by generative AI can come across as real data, which may give away the data source or seemingly identify  specific individuals or corporations (even without naming them directly.)

Another issue would be the management of the data collection; a study has shown that about 11 per cent of individuals share personal or confidential work information with AI-related applications – these data are not only stored in the servers of AI companies but are also used in the process of generating data for the public’s use.

Due to the hype and demand for such services, alongside a relatively new field of work, it is plausible that many providers (in a bid to collect data) skim through security policy enforcements, resulting in little or no oversight over such risks as user confidentiality.

Our ‘Skynet’ days have yet to come

In conclusion, while ChatGPT or AI are powerful tools, it’s crucial to avoid becoming overly dependent on them for business operations.

Rather than seeing AI as a complete replacement, businesses should acknowledge that human expertise can complement these tools.

By harnessing the strengths of AI-driven financial analysis alongside human judgment, startups can benefit from both worlds: efficient data processing through AI and strategic decision-making guided by human experts.

While ChatGPT and similar AI technologies promise valuable capabilities for startup financial management, they can’t replace the human element of relationships and emotions.

The human touch adds depth,  adaptability, trust and nuanced decision-making, which complement the analytical power of AI. These intangible factors also play a role in team ownership and satisfaction, fostered through collaboration among stakeholders.

Instead, AI should primarily automate routine and repetitive tasks, freeing up workers to focus more on meaningful decisions and priorities. While this shift may lead to job displacement in certain industries, AI can also, on the flip side, create new opportunities, such as telemedicine, or expand existing areas, like agriculture tech.

Companies can therefore harness AI’s full potential to enhance their financial capabilities while involving human experts to ensure ethical and appropriate implementation.

Businesses may still find value in outsourcing their financial capabilities to agencies for cost savings and effective financial management, whether they choose to integrate AI or not.

(Note: ChatGPT did not write this article)

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Ecosystem Roundup: Investree raises US$231M; GoTo scores US$150M; 3AC co-founder arrested

investree_launch_ph (1)

The Investree management team with investors

Dear Pro member,

Investree’s recent EUR 220 million (US$231 million) Series D funding round, led by JTA International Holding, marks a significant milestone in the company’s growth trajectory. This positions Investree to expand its digital financial solutions for underbanked MSMEs.

The establishment of the JTA Investree Doha Consultancy joint venture deepens Investree’s foothold in the Middle East and enables it to empower MSMEs across multiple regions using advanced technology such as AI. This strategic partnership with JTA opens up possibilities for cross-border innovation and financial inclusion.

Since its inception in 2015, Investree has been instrumental in bridging the financing gap for MSMEs, particularly in Indonesia. It has disbursed over US$916 million in productive loans as of October 2023.

With this latest funding round, Investree looks to continue making a impact on the financial landscape for MSMEs, both in Indonesia and beyond, by fostering innovation, facilitating growth, and ultimately improving livelihoods.

Sainul,
Editor.

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Qatar firm JTA leads MSME lender Investree’s US$231M Series D round
SBI Holding also co-invested; Investree also formed a JV with JTA that will serve as the Middle East hub for the lender to offer digital lending technology solutions.

GoTo scores US$150M to boost financial inclusion, sustainability across Indonesia
The partnership also includes non-financial support to help GoTo transition its fleet of driver-partners and delivery partners to EVs.

Startups in Singapore raise US$121M over 12 rounds in Sept: Tracxn report
The top deals of September 2023 were bolttech’s US$50 million, Chitose Bio Evolution’s US$21 million, AWAK’s US$20 million, Novelship’s US$9.5 million, and Mythic Protocol’s US$6.5 million.

MARS Growth launches first equity fund with US$500M initial commitment
The venture debt fund, Dragon Fund I, will make growth equity investments private, tech, and tech-enabled firms, with deal sizes between US$20M and US$100M; It will initially focus on Asia Pacific.

Hong Kong VC firm CMCC Global raises US$100M in first close of Web3 fund
The Titan Fund will target early-stage startups in three areas: infrastructure, fintech, and consumer applications such as gaming, metaverse, and NFTs.

Visa’s new US$100M fund to back generative AI startups
The fund will invest in the next generation of companies focused on developing generative AI technologies and applications that will impact the future of commerce and payments.

Rainforest secures US$21.5M funding, reports 9x growth in FY2022 revenue
The investors are Canopy Tropics, Monk’s Hill, Insignia Venture, and January Capital; Net loss for FY2022 was US$10M compared to US$2.1M in the prior year.

Singapore police appear to confirm arrest of 3AC co-founder Su Zhu
Zhu was apprehended in Singapore last week; He will spend four months in prison under an arrest order after he did not comply with an order to cooperate with investigations into Three Arrows Capital.

AI-native user engagement platform Aampe attracts US$7.5M
Lead investors are Matrix Partners India and Peak XV Partners; Aampe enables marketers to collect the insights gained about users within a dashboard to understand individual user preferences, behaviours, and motivations.

Temasek Trust, DBS Foundation launch fundraising platform for impact startups
Through the platform Co-Axis, impact startups can raise capital from private investors, such as venture capitalists and private equity firms, but also public funds and philanthropists.

Earth VC joins Israeli agritech startup Treetoscope’s US$7M seed round
Treetoscope provides farmers with advanced irrigation insights while applying AI and sensors to measure plant water consumption in real-time; The company plans to expand to Asia in the upcoming years.

Altara, Gentree Fund co-lead Kita Agritech’s US$3M seed round.
The company supports local farmers by financing their agricultural inputs and directly procuring their goods for distribution to various enterprises, such as hotels, restaurants, and food manufacturers.

MADCash bags US$1.1M to provide zero-interest micro funds to female founders
The investors are Artem Ventures, MSW Ventures, and ScaleUp Founders Fund; It will use the funds to enhance its online platform using AI technology and explore expansion opportunities within Southeast Asia.

A day after ban, TikTok Shop’s Indonesia sellers are staying put – for now
After the government banned e-commerce transactions on social media, TikTok Shop has shut down in the country starting 6 pm SGT on Wednesday.

Shariah fintech firm Alami raises funding, appoints new COO
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SEA’s conglomerates lose edge against pure-play companies: report
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Southeast Asian startups attract multi-million investments in September
Regional startups, including Automera and Kiddocare, raised over US$100 million in September 2023, propelling diverse sectors toward growth.

Driving change: Mober’s journey towards sustainable green delivery
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Social food app Drigmo looks to revolutionise restaurant discovery, connection
Drigmo enables users to organise their places with custom tags and bring their lists to life by adding personal memories through notes, pictures, and videos.

Runa Capital plans to propel Asian deep-tech startups onto the global stage
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Marc Mercuri on how blockchain revolutionises gaming for players, creators
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Why fintech companies should learn about customer retention from e-commerce companies
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What do you need to know about the eco-gender gap
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What can LKY teach you about identifying and building your first 100 fans
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How to unlock the potential of conversational commerce in Asia Pacific
Latest research: APAC companies boost cloud investments for enhanced customer experiences and operational efficiency.

Empowering women entrepreneurs: Breaking stereotypes, building success
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This founder’s story is the only optimism you need amidst the upcoming tech slowdown
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Understanding the significance of Cybersecurity Awareness Month
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Empowering Singapore’s future: SMEs need to embrace renewable energy solutions
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10 essential steps to unlock your neuroscience-backed leadership mindset
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Will the new digital banks sound the death knell for traditional banks?
According to a prominent fintech entrepreneur in Malaysia, customers will be willing to ditch their existing banks for the new entrants.

BoomGrow: Transforming Malaysia’s food landscape with hyperlocal indoor farming
Founded by Jay Desan and the team, BoomGrow pioneers indoor farming, providing affordable, clean produce and aims for sustainable expansion.

The post Ecosystem Roundup: Investree raises US$231M; GoTo scores US$150M; 3AC co-founder arrested appeared first on e27.

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Fintech investments in SEA see record drop in Q3: Tracxn

Funding raised by fintech startups in Southeast Asia in the third quarter of this year plunged 74 per cent to US$229 million from US$887 million in the same period last year, making it the lowest-funded quarter since 2020, according to a Tracxn report.

On a quarter-on-quarter basis, fintech investments declined 48 per cent.

The drop is largely due to the absence of late-stage rounds in Q3 2023, Tracxn said in the Geo Quarterly Report: FinTech SEA – Q3 2023. This can be attributed to several factors that have affected the SEA economy, including the rising interest rates, macroeconomic factors and fear of reduction in startup valuations, declining global demands for manufactured goods, and the early onset of El Niño impacting agriculture.

The region’s fintech startup ecosystem received its highest funding in Q4 2021, and it started witnessing a steady decline after Q2 2022.

Also Read: Why fintech companies should learn about customer retention from e-commerce companies

The fintech vertical secured US$203 million in early-stage funding in Q3 2023, a 55 per cent decline from US$452 million in Q3 2022 and a 37 per cent drop compared to Q2 2023.

Seed-stage investments in Q3 2023 stood at US$26.3 million, a plunge of 73 per cent from US$98 million raised in Q3 2022 and a 27 per cent drop over Q2 2023.

Cryptocurrencies, insurance IT and investment tech were the top-funded sectors in the third quarter of 2023. Cryptocurrencies received funding of US$71.5 million in Q3 2023, a fall of 4 per cent compared to US$74.4 million in Q2 2023 and a drop of 8 per cent from Q3 2022.

Internet-first insurance platforms, payments and alternative lending were the most affected segments in Q3 2023 in this space, with a plunge of 100 per cent, 69 per cent and 87 per cent compared with the funds raised in Q2 2023.

No new fintech unicorns emerged in Q3 2023, no US$100 million+ rounds were reported, and no new companies went public. Six acquisitions took place in Q3 2023, a growth of 20 per cent from five acquisitions in Q3 2022.

East Ventures, Y Combinator, and 500 Global are the most active investors in this space. Y Combinator, Hashed and Binance Labs were the top investors in seed-stage rounds for Q3 2023. Patamar Capital, Lightspeed Venture Partners and Peak XV Partners were the most active investors in early-stage rounds in Q3 2023.

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