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WORQ closes pre-Series B round to expand co-working spaces in Malaysia

Stephanie Ping, CEO and Co-Founder of WORQ

Malaysia-based coworking and flexible space provider WORQ has closed an undisclosed amount in a pre-Series B funding round from global asset management firm Phillip Capital.

Investors in this round include the Leong family office of property developer Mah Sing Group.

The funding raised will be used for space expansion. As per a statement, WORQ is currently on track to double its space under management by the end of 2023 and aims to triple that space to 450,000 sqft by 2025.

Also Read: There is an opportunity in every winter: Stephanie Ping of WorQ

Founded in 2017, WORQ aims to make real estate more accessible by offering office spaces designed like Google’s, making real estate available to users through a space-as-a-service approach.

In 2023, the company claims to have achieved an 80 per cent revenue growth while maintaining mid-teen net profit margins. The firm said the demand for flexible office space is on the rise, with growing interest not only from its traditional clients like tech startups and SMEs but also from global companies expanding into the region.

“We have built a network of one-stop business centres that serve as vital infrastructure for foreign and local business formation in Malaysia,” said CEO Stephanie Ping.

Ping also sees this as a pivotal element in the job creation cycle, fostering upskilling and knowledge transfer to support Malaysia’s long-term sustainable development through high-income job opportunities.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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PR’s unchanging essence: Human connections amidst AI and automation

In a world marked by rapid technological advancement and the relentless march of artificial intelligence (AI) and automation, it might seem paradoxical to suggest that the heart of public relations (PR) remains rooted in human connections.

Yet, as we at iOli have discovered, even amidst the tech revolution, the essence of PR continues to thrive on genuine human connections and a personal touch with clients and media. Our approach is one that marries tradition with innovation, recognising that while AI and automation have transformed the PR landscape, they have not diminished the irreplaceable value of human relationships.

The resilience of human connections

The digital age has brought forth transformative changes in PR, reshaping how businesses and individuals communicate with their audiences. AI-driven tools now help us analyse vast amounts of data, identify trends, and even draft press releases. Automated social media management platforms schedule posts with impeccable precision, and chatbots respond to inquiries around the clock.

While these technological advancements undeniably streamline many aspects of PR, they cannot replace the emotional intelligence and nuanced understanding that human PR professionals bring to the table.

It is important for PR practitioners to embrace these technological innovations as valuable tools in our PR arsenal whilst also understanding that PR is fundamentally about people.

Also Read: Empowering women entrepreneurs: Breaking stereotypes, building success

In an era where automation is often seen as the way forward, our commitment to maintaining the personal touch is our way of ensuring that the core values of PR are preserved. It’s a delicate balancing act between tradition and innovation, and it is what sets us apart.

The essence of PR lies in building relationships, fostering trust, and understanding the unique needs and perspectives of clients and the media. It’s about more than just disseminating information; it’s about creating connections that resonate.

While AI can help us identify media contacts and suggest communication strategies, it can’t replicate the empathetic conversations that human PR professionals engage in daily. It can’t understand the subtle nuances of tone, body language, or unspoken emotions that play a crucial role in effective communication.

One of the most vital aspects of PR is storytelling. Crafting compelling narratives that capture the essence of a brand or a client’s message requires an innate understanding of human psychology and emotions.

While AI can assist in data analysis and content generation, it cannot replace the creativity, empathy, and intuition that humans possess when it comes to storytelling. The ability to weave a narrative that resonates with the target audience and elicits an emotional response is a uniquely human skill that remains at the heart of PR.

Furthermore, the value of human connections in PR extends to crisis management and reputation repair. When a crisis hits, clients need more than automated responses and pre-programmed statements.

They need a trusted partner who can navigate the storm with them, offering genuine support and reassurance. The human touch in crisis communication is what can turn a potential disaster into an opportunity for redemption and growth.

Also Read: 5 common challenges marketing professionals face today

Media relationships are another cornerstone of PR success. While technology can help identify potential media contacts, it is the cultivation of genuine relationships with journalists and editors that leads to meaningful coverage.

Balancing tradition and innovation

Building trust and credibility with the media requires personal interactions, an understanding of their preferences, and a keen awareness of the stories that resonate with their audience. These connections are built over time through shared experiences and mutual respect.

In our approach at iOli, we embrace technology to enhance our efficiency and effectiveness, but we never lose sight of the fact that PR is fundamentally a human endeavour. We invest in ongoing dialogues and development for our team members, emphasising the importance of emotional intelligence, communication skills, and the ability to adapt to evolving media landscapes.

The synergy between tradition and innovation is evident in the way we blend old-fashioned relationship-building with cutting-edge data analytics. We understand that AI can help us identify emerging trends and target our outreach, but it is our human professionals who interpret the data, craft the messages, and establish the connections that truly matter. The two elements complement each other, creating a holistic approach to PR that combines the best of both worlds.

As I tell all my students and everyone who is listening, the PR landscape will continue to evolve in the digital age, but it is essential to recognise that the heart of PR lies in human connections. While AI and automation have transformed the industry and offer valuable tools, they can never replace the emotional intelligence, creativity, and empathy that human PR professionals bring to their work.

At iOli, we remain traditional in our commitment to genuine relationships while equally innovative in our use of technology. We believe that this balanced approach is the key to delivering exceptional results for our clients and maintaining the core values of PR in a rapidly changing world. In the end, it’s the human touch that makes all the difference.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Image credit: iOli Communications

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Grab-backed Good Doctor shifts focus to Indonesia after US$10M funding

Good Doctor CEO Danu Wicaksana

Indonesia-based telehealth startup Good Doctor has secured US$10 million in a series A funding round led by MDI Ventures, with participation from existing investor Grab.

With the capital, Good Doctor plans to expand its services across Indonesia, aiming to provide access to one doctor for every family while achieving profitability within the next 18 months.

“The new funding will be used for several things, including tech platform development, especially to cater to our enterprise clients. We’ll also utilise the investments for new product and services development, as well as for company operations,” said CEO Danu Wicaksana.

Founded in 2018, Good Doctor allows customers to consult doctors online, buy medicines from Health Mall, and book offline doctor appointments at hospital partners.

Also Read: Healthtech data: The race for new oil in Southeast Asia

The funding shift has transformed the healthtech startup’s corporate structure, with MDI and Grab becoming minority shareholders, effectively ending the joint venture that included SoftBank Vision Fund and China’s Ping An.

Following its exit from the Thai market in February, Good Doctor has redirected its full focus to Indonesia. The startup claims it has experienced positive growth in Indonesia, operating both as a standalone app and as part of GrabHealth.

Good Doctor’s strategy within GrabHealth is geared toward individual consumers, while its standalone app primarily caters to enterprise clients.

The company boasts partnerships with over 2,500 doctors and 4,500 healthcare facilities, including pharmacies, hospitals, clinics, and official health laboratories. These partnerships serve a customer base of over 2,500 companies and 15 million users in both the B2B and B2C sectors.

Looking ahead, Good Doctor aims to enter the business-to-government segment and advocate for integrating telehealth services into Indonesia’s health insurance program, BPJS Kesehatan.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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Fintech funding in Q3: Indonesia witnesses 94% plunge while Vietnam sees 190% surge

Fintech funding raised by Indonesian startups plunged 94 per cent to just US$21 million in Q3 2023 from US$352 million in the same period last year, according to a Tracxn report. The fintech investments in Q3 2023 saw a 7 per cent drop from the previous quarter.

The sharp decline is due to the absence of late-stage investments in Q3 2023.

Seed-stage funding for the last quarter stood at US$1 million, a 94 per cent decrease from Q3 2022 and an 87 per cent drop from Q2 2023.

Also Read: Fintech investments in SEA see record drop in Q3: Tracxn

No new fintech unicorns emerged in Indonesia in the past two quarters, as against one new unicorn in Q3 2022. Further, only one acquisition was recorded in Q3 2023.

Payments and investment tech were the only funded sectors in Q3 2023. Payments startups raised US$20 million, a 92 per cent drop from US$250 million in Q3 2022. On the other hand, investment tech companies secured US$1 million in Q3 2023, an 82 per cent decline from Q3 2022. There was no funding in Q2 2023 in this space.

East Ventures, Mandiri Capital Indonesia, and Alpha JWC Ventures were the most active investors in the Indonesia fintech landscape. Iterative was the most active investor in the seed stage during Q3 2023, while SWC and XCV were the most active early-stage investors.

Furthermore, the fintech sector in Indonesia is showing a downward trend, with only US$343 million raised in 2023, the lowest in the last five years.

In contrast, the Vietnamese fintech startups secured US$29 million in funding in Q3 2023, a 190 per cent growth from Q3 2022 and a massive jump of 2,800 per cent from US$1.1 million raised in Q2 2023. This is despite the lack of late-stage rounds in Q3 2023.

The fintech sector in Vietnam attracted early-stage investments worth US$28 million in Q3 2023, a growth of 1300 per cent when compared with US$2.5 million raised in Q3 2022. Seed-stage funding stood at US$1.1 million, similar to Q2 2023, but fell 86 per cent from US$8 million raised in Q3 2022.

Also Read: The future of Indonesia’s payment services: 3 predictions for the advancement of direct debit

Alternative lending, banking tech, and insurance IT were the top-performing segments in the overall Vietnamese fintech sector in Q3 2023.

There was no activity in terms of IPOs and unicorns in Q3 2023. No local fintech companies went public in Q3 2023, and no new unicorns emerged. Further, only one acquisition occurred in Q3 2023, as against one in Q2 2023 and none in Q3 2022.

Y Combinator, Thinkzone, and Resolution Ventures were the most active institutional investors in Q3 2023.

Copyright: hanoiphotography

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1982 Ventures hires former MDI Ventures exec as Regional Lead, to hit first close of US$50M Fund II in early 2024

Amiyandra Suratman

1982 Ventures, an early-stage VC firm in Southeast Asia, has appointed Amiyandra Suratman as Regional VC Ecosystem and Platform Lead based in Jakarta, Indonesia.

In this role, she will support the fund with strategic stakeholder relations, including portfolio companies, Limited Partners, and corporate and ecosystem partners.

The hiring comes as 1982 Ventures prepares to launch its second fund, targeted at US$50 million. According to Founding Partner Herston Powers, the VC firm has raised about a quarter of the target and expects to hit the first close in early 2024. Fund II will look to invest in 30-35 startups across fintech and tech infrastructure.

Also Read: 1982 Ventures invests in fintech platform for social commerce sellers Orderfaz

Suratman brings extensive experience in managing partnerships, building platforms for startup founders and supporting corporates in fostering collaboration with the VC and startup ecosystem. Previously, she managed Strategic Synergy at MDI Ventures, the corporate VC arm of Telkom Indonesia. She managed the synergy between MDI’s startup portfolios and state-owned enterprises and programmes.

Before MDI, Suratman held senior roles in sales, business development and partnerships at Innovation Factory Block71 Jakarta, a partnership between the National University of Singapore and Salim Group. She established a series of accelerators, market access and corporate innovation programmes.

Established in early 2020, the fund focuses on seed-stage fintech startups in Southeast Asia. By the end of 2021, the company said that its portfolio firms had made nearly 3x return, with first-round investments in Brick, Infina (YC S21), Homebase (YC W21) Wagely, Go Zayaan, Lista, Bluesheets, and Monit, among others.

1982 Ventures is backed by global institutions, MNCs, major family offices, general partners of leading VC funds and unicorn founders.

Last year, 1982 Ventures announced the final close of its debut seed fund with over US$20 million in committed capital. It is backed by the family office of an Indonesian conglomerate, Trihill Capital, US fintech unicorn Carta, Genting Group’s venture arm, US fund of funds First Close Partners, and rali_cap.

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Circular raises US$7.6M funding for electronic gadgets subscription service

(L-R) Circular Co-Founders Pantha Roy, George Oliver, Nick Ramsay, and Yaniv Bernstein

Circular, a Y Combinator-backed subscription service focused on high-end consumer electronics, has closed its seed funding round of US$7.6 million, led by AirTree Ventures, at a US$30 million valuation.

YC Continuity Fund, Global Founders Capital, Partech Ventures, and January Capital also co-invested. Additionally, notable angels, including the founders of PropertyGuru, Funding Societies, Stashaway, Carousell and Nutmeg, also joined the round.

With these funds, Circular is expanding its offerings in Singapore, doubling down on its expansion in Australia, and scaling its B2B offering to address the underserved startup and SME segments in both markets.

Also Read: How brands are crafting communities through the art of visual storytelling

Founded in Singapore in 2021 by Nick Ramsay, George Oliver, Pantha Roy, and Yaniv Bernstein, Circular offers customers subscriptions on a wide range of premium tech devices with free damage protection that covers up to 90 per cent of the repair cost.

Through a flexible and affordable monthly subscription, the startup allows customers to sustainably access the latest tech gadgets at a fraction of the cost. Adding to its core categories of phones, tablets and laptops, Circular recently began offering popular gaming products as part of its Singapore catalogue.

The company claims to have grown 3X in the last 12 months and plans to grow 3X more across Singapore and Australia in the coming year.

Circular’s business model maximises value while minimising waste by ensuring each device is utilised until the end of its usable life. By offering refurbished devices, in addition to brand-new options, and partnering with industry-leading specialists in refurbishment, Circular helps ensure that the precious resources used in the production of consumer electronics are put to good use by being brought back into market circulation until the end of its product life cycle.

Moreover, cost-savings are passed on to the consumer, allowing Circular to package unique and attractive subscription offerings. Using the iPhone 15 Pro Max 256GB as an example, subscribers can save up to SG$955 compared to purchasing the phone outright from Apple, with no device protection.

“The problem of tech device underutilisation is huge, and Circular aims to help curtail it with our subscription model. By keeping products in use for longer – and keeping precious materials out of landfills – we hope to gradually shift patterns of consumption and reduce our collective burden on the environment,” CEO Ramsay said.

Image Credit: Cicrular

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Ecosystem Roundup: 17LIVE going public via SPAC merger, Layoffs at Spenmo

Dear Pro member,

The proposed acquisition of 17LIVE Holding by Vertex Technology Acquisition Corporation marks a significant move in the live-streaming entertainment industry. The deal, valued at S$925.1 million (US$676 million), is set to create a formidable entity, with VTAC to be renamed 17LIVE Group Limited.

17LIVE Holding, which operates the 17LIVE live-streaming platform, has made substantial inroads in the live-streaming markets of Japan and Taiwan, with expanding footprints in several other countries. It has leveraged AI-powered personalisation to connect users with relevant content, a strategy that has paid off with strong market shares.

The decision to list the combined entity on the Singapore Exchange Securities Trading (SGX-ST) positions 17LIVE for accelerated growth, especially in Southeast Asia and the US, as it taps into high-growth markets.

With profitability in sight and a solid user base, this strategic move indicates confidence in the live-streaming sector’s potential and its role in the entertainment landscape.

VTAC’s CEO sees 17LIVE as a company poised for significant growth, and 17LIVE’s chairman underscores the importance of SGX-ST listing for the company’s expansion plans.

This merger underscores the live-streaming industry’s vitality and potential in the digital entertainment realm.

Editor,
Sainul
=======

Vertex Ventures’s blank-cheque firm VTAC proposes merger with 17LIVE
The deal is worth up to US$676M; The combined entity will be listed on the SGX-ST, and the listing will fuel 17LIVE’s expansion into markets such as Southeast Asia and the US.

Spenmo lays off staff in bid to become profitable
The Singaporean fintech firm will lay off ~60-70 employees across APAC; In late 2022, Spenmo reportedly conducted its first round of layoffs in a bid to extend its runway amid the market downturn.

Coinbase secures MPI license from MAS Singapore
Coinbase will now be able to offer its Digital Payment Token services to retail as well as institutional players in Singapore; A survey says, 32% of its Singapore residents have owned/are owning cryptocurrencies.

VNG CEO assures staff US listing will happen, just not yet
The firm postponed its highly anticipated IPO in the US; According to VNG CEO Le Hong Minh, the reason was investor readiness – or the lack thereof – for an Asia tech IPO.

Indoor farming startup BoomGrow secures pre-Series A funding
Gobi Partners is the investor; BoomGrow turns repurposed shipping containers into ‘machine farms’ to grow pesticide-free vegetables with a reduced carbon footprint.

Global economy is taking a turn for the worse: Zoho CEO Sridhar Vembu
The Russia-Ukraine war and its impact on supply chains, high inflation rates, and the US Federal Reserve’s aggressive interest rate hikes are causing fears of a recession in the US, adding to the sector’s worries.

NDC joins forces with Quest Ventures to bolster startup ecosystem of Philippines
For this collaboration, the NDC will leverage its newly established iHub, which is the headquarters of the Startup Venture Fund and Philippine E-commerce Platform.

Gojek seeks to grow customer base with launch of GoRide Transit for multinational level
The new feature allows riders to book multimodal trips integrated with public transport in a single transaction; It was rolled out early this month and officially launched on Friday.

India’s national logistics portal exposed sensitive personal data, trade records
Called the National Logistics Portal-Marine, the website made the sensitive and private data public due to misconfigured Amazon S3 buckets; It also carried a JavaScript file that included login credentials into the web source code.

Brazil rolls out blockchain-based digital ID
Rio de Janeiro, Goiás and Paraná will be the first states to issue identification documents on-chain; The entire country should be able to issue identity documents through blockchain technology by Nov. 6.

Scammy dental insurers use artificially generated deepfake in Tom Hanks ad
Hanks emphasised that AI-generated content possesses a startlingly realistic quality, rendering it nearly indistinguishable from genuine performances, capable of deceiving audiences.

BIS applies DeFi principles to cross-border wCBDC tests
The project’s proof of concept successfully tested the cross-border trading and settlement of hypothetical euro, Singapore dollar and Swiss franc wCBDCs between simulated financial institutions.

Amazon faces backlash as AI-generated book rip-offs hit shelves
The surge of AI-generated content on Amazon alarms authors like Margaret Atwood and Viet Thanh Nguyen, who fear their works are used to train AI models without their approval, payment, or acknowledgement.

How to raise a Series A in today’s market
The statistics show that the Series A deployment is down 60% over the last year and a half; The amount deployed per Series A is down 25% from US$10M to US$7.5M.

Sam Bankman-Fried trial starts soon, but how did he get here?
The crypto industry as a whole suffered from FTX’s collapse, which was the first of many. BlockFi filed for Chapter 11 in November 2022, as did Genesis Global Trading in January.

Inmagine CEO discusses AI’s impact on content creation and ethical considerations
In an e27 Q&A, the Inmagine Group CEO explores AI’s transformative influence on content creation, stock photography, and graphic design industries while addressing ethical concerns.

How can you build a living, thriving community around your SaaS product?
Being a SaaS product founder, it is important to build a community around your product and keep it alive and engaging with the help of a community platform.

A glimpse into the future of healthtech ecosystem in SEA
Digital learning trends, peer networks, and healthcare’s alignment with learning habits bode well for health tech innovations in the region.

Exploring the ‘Phygital’ world where digital and physical realms converge
Navigating the exciting realm where digital and physical worlds merge, reshaping industries and accelerating innovation.

100 million inbound travelers in Saudi Arabia to access ChatGPT in Arabic via BuzzAR
Choco Up to provide US$5M funding to fuel BuzzAR’s expansion in Saudi Arabia, serving ChatGPT in Arabic to a targeted 100 million inbound travellers.

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Connecting clouds in SEA: How to ensure interoperability in the hybrid and multi-cloud context

Cloud architects in the Asian region are facing challenges in their attempts to integrate disparate clouds into their infrastructure. These challenges often arise due to the decentralised nature of cloud adoption within organisations, mirroring the global trend.

Regularly, these challenges stem from the fact that individual teams and departments have created cloud environments from the bottom up. Very often, these are isolated solutions from different SaaS (Software as a service)/cloud providers for dedicated problems.

As a result, many companies now have patchwork cloud environments without any particularly systematic approach. A further pain point in cloud optimisation is the diverse levels of regional adoption – given that Asia is a vast and diverse continent with varying levels of cloud adoption across different countries and industries.

Cloud providers must grapple with the deployment of geographically cost-efficient data centre locations and differing regional compliance, regulatory requirements and trends. Cloud users need the best performance and greatest reliability in their connections to cloud resources, wherever they are based, at an acceptable price.

Unexpected extra costs, such as “cloud egress” costs (the fees a cloud provider charges you to transfer data out of their cloud when shifting any data from one cloud environment either back to their own infrastructure or onto other clouds) add a further headache.

To add insult to injury, it is now becoming clear that, due to changes in business processes, data and workloads holed up in one cloud environment are essential for systems and applications running in other clouds within differing regions in Asia. This decentralised adoption is influenced by the diverse market conditions across Asian regions, resulting in patchwork cloud environments using services from different Asian and global providers, which cannot interoperate per se.

An oversimplified conclusion might be to revert to a single-cloud policy and build everything anew on one cloud provider’s infrastructure. But even cloud-native companies that use a greenfield approach (starting off with a one-cloud strategy), not to mention companies that have migrated from legacy to the cloud, reach a size where a multi-cloud strategy becomes a commercial and operational advantage.

A single-cloud policy is a recipe for vendor lock-in and represents a single point of failure for critical business processes. So, robust multi-cloud is the advisable option. Therefore, the clouds need to be made interoperable.

In a nutshell, a process of translation between the infrastructure of cloud providers is necessary. Interoperability is needed on all of the software layers, as well as – perhaps most fundamentally – on the network layer.

Achieving interoperability on the software layers is a task for SoftwareDev or DevOps – e.g., including whether the data formats fit, whether the same data structure and business logic are being used, whether there is an API (Application Programming Interface) in place so that the software components can interact with each other, and for the interpretation of data.

However, in this article, we will focus on how to create a harmonised cloud environment on the network layer, offering the resilience and flexibility of hybrid and multi-cloud combined with the ease and latency of a single cloud.

Connecting to clouds via the internet — limited security and controllability, plus hidden costs

There are only a few methods for connecting clouds to one another. Firstly, it is possible to purchase Internet gateways from each of the cloud providers available in Asia and have the data (randomly) traverse the public Internet to get from one cloud to the other. In this scenario, there is no control of data paths, performance, or security, an unacceptable risk for critical data, workloads, and systems.

This raises concerns about the limitation in both security and control within the Asian region, given its diverse regulatory landscape and the importance of data sovereignty. A more secure method would be to set up virtual gateways for each of the clouds being used and deploy a VPN (e.g., IPSec) tunnel between the clouds.

Also Read: Beyond the cloud: Entering the Web3 horizon for greater security

This encrypts the traffic, but the data still needs to flow over the public Internet. Latency can, in this scenario, become unacceptably high, resulting in poor performance, time-outs with potential data loss, increased overhead to manage many end-to-end tunnels, and a lack of connectivity resilience.

What’s more, cloud egress costs are substantially higher when the data traverses the public Internet. Companies operating in the Asian region should carefully evaluate their cloud connectivity strategies, considering options like local/regional peering points and content delivery networks to mitigate the financial burden associated with data egress costs.

Direct connectivity to clouds for seamless, secure, and cost-efficient data transfers

A more robust option, suitable for handling sensitive company data, is to implement direct connectivity on the IP layer using the direct connectivity service of the respective cloud provider (e.g., Azure Express Route, AWS Direct Connect, etc.).

Each cloud provider offers its own direct connectivity service, and their cloud egress charges are much lower over this service than for data transferred over the public Internet. In fact, it has been conclusively demonstrated that it is less expensive to use private network connectivity to clouds if the company has more than a mere 25 megabits per second (Mbit/s) of traffic. Once a company exceeds this amount, the private connectivity pays for itself.

In this scenario, the data pathway is controlled to the handover point to the company network, and the public Internet is bypassed. This enables flexible bandwidth scaling, increases security, reduces latency, and eliminates the pain point of high ingress fees.

The easiest and fastest way to directly connect to multiple clouds is via a distributed Cloud Exchange, as it is possible to access all clouds at once with one single connection to the exchange. If the company has servers and routers set up in a colocation facility that has Cloud Exchange capabilities enabled, a simple cross-connect to the Cloud Exchange platform is all the company needs.

If the company infrastructure is in a non-enabled data centre, then connectivity can be purchased to the exchange, and from there, a single access again suffices. Once Southeast Asian companies take the initiative to connect to a distributed Cloud Exchange platform, then it is possible for them to interconnect directly and securely with each specific cloud provider.

Best practices for cloud connectivity

Directly interconnecting with cloud networks in this way is a best practice in itself, whether we are talking about a multi-cloud setup or a hybrid-cloud scenario. Such a scenario can be combined with SLAs (Service Level Agreements) and performance guarantees, and cloud egress costs can be reduced by 50 per cent or more compared to transporting data via the public Internet.

A possible further optimisation is to interconnect the clouds with each other using direct connectivity. Some Cloud Exchanges offer a virtualised cloud-routing service, which interconnects the direct connectivity services of each cloud provider directly on the platform, ensuring the shortest pathway between the clouds.

This offers the lowest latency between the different clouds, ensuring seamless, secure, and the most cost-efficient data transfers between clouds. For pure cloud2cloud scenarios, it is not even necessary to have an infrastructure in an enabled multi-tenant data centre because some cloud-routing services can exist both as stand-alone connectivity between clouds or as part of a hybrid-cloud setup to connect private on-premises equipment.

Having set up direct connectivity to and between clouds, one last step from the network perspective would be to clarify the need for encryption. Some cloud service providers offer encryption through the edge of their network, others do not.

Also Read: How to manage multi-cloud complexity: A strategic guide

Here, IPSec offers a good possibility to encrypt data through to the company’s cloud environment, if required. In addition, MACsec can be used to encrypt the connection between the company’s and the cloud provider’s network devices.

Conclusion: Finding pain relief for cloud headaches

In order for Southeast Asia and other regions of the Global South to gain an equal footing in the global digital economy, they require a comprehensive set of policies that prioritise economic development while also taking into account sovereignty issues.

In terms of data sovereignty relating to the cloud, a cloud-routing service, which can either be booked directly over a Cloud Exchange or by going through a systems integrator or managed service provider (MSP), is an excellent way to alleviate the insufficient performance between two applications running in different clouds.

A cloud-routing service can be connected directly to the company infrastructure, ensuring that all data moving to, from, and between clouds flows over the cloud providers’ direct connectivity service, also dealing with the discomfort of high cloud egress fees.

Beyond that, the benefits of routing between clouds include having a secure, virtually dedicated domain so that packets do not traverse the public Internet. The company is also no longer vulnerable to vendor lock-in because it is much easier to move workloads from one cloud to another.

Finally, a cloud router also makes it much easier to take a “best of breed” approach: to take services from, say, five different cloud providers without the need to worry about the network layer. It simplifies the management of multi-cloud and hybrid-cloud scenarios so that attention can instead be focused on business objectives.

Once Asian companies recognise the importance of direct connectivity as part of their cloud strategy, it will enable them to move forward with their digital transformation strategies. The result will be that cloud usage will be advanced, and enterprises in Southeast Asia will have a level playing field on par with infrastructure outside of the Asian region.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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Empowering the future of Singapore: The need for SMEs to embrace renewable energy solutions

The energy landscape in Singapore has been evolving at an increasing pace, with a focus on sustainable renewable energy at its core. From a firm reliance on oil and gas, the country has been embracing various sources of renewable energy.

Working towards the Singapore Green Plan 2030, organisations have been looking at ways to adapt their energy policies and function in tandem with the plan. Small and Medium Enterprises (SMEs), which form the backbone of our vibrant economy, are no exception.

These businesses help to contribute significantly to our nation’s prosperity, innovation, and employment, and it is of paramount importance for them to seek a variety of sustainable energy solutions and plans to help the country’s progress towards a greener future.

Profiting with policies

Whilst the aim of the adoption of renewable energy is to achieve a goal of net zero emissions by 2050, SMEs in Singapore might still struggle in even taking the first step on this journey towards a more sustainable future.

A major setback that countries across the region and the world have observed when adopting green technologies has been the upfront costs. Early adopters of renewable energy have stated that these costs have been a major hurdle in enticing more enterprises to embrace green energy, but global projections foresee a reduction in costs in the time to come for these technologies.

Despite this, many enterprises work with modest capital and wonder if the long-term benefits of embracing renewable energy sources would be worthwhile. To help alleviate the situation, the government of Singapore has set in place various policies and incentives to help bolster the adoption of these solutions.

Also Read: What is left behind in our conversation on climate change

With a variety of grants, subsidies, and tax incentives catered to SMEs across the board, these companies can rest easier knowing that the government is enabling them to transition into sustainable energy solutions. With these incentives, SMEs will face a significant reduction in the upfront costs of adopting these green technologies, helping them get started in their journey towards a greener Singapore.

Harnessing the sun

While we understand the cost constraints that come with the adoption of new technologies, the long-term benefits of embracing such solutions save more money in the long run.

The benefit of harnessing solar energy helps SMEs greatly, especially with the country of Singapore being located so close to the equator, ensuring a steady stream of daylight throughout the year. The adoption of this technology helps SMEs reduce their electricity bills whilst enhancing their sustainability profile, which is also an attractive incentive for venture capitalists and businesses looking to invest in companies with the potential to grow thanks to a sustainable infrastructure set in place for the long haul.

For SMEs that cannot afford their own PV systems, there are various other options to help make use of clean energy via solar installations, such as Power Purchase Agreements (PPAs). Enterprises can look at entering partnerships with renewable energy developers, such as LHN Energy, to purchase renewable energy over a period that is convenient for the company, which then allows them access to clean energy bar the upfront costs of infrastructure installations on their respective premises.

A notable case study to consider is the recent 15-year Power Purchase Agreement (PPA) between Management Corporation Strata Title No. 695 (MCST 695) and LHN Energy. LHN Energy will invest in, supply, and install an approximately 352kWp Solar PV System on the rooftop of the building that houses the Textile Centre of Singapore. The renewable energy generated from the solar PV system will partially meet the building’s energy demand, reducing its carbon footprint and marking another step forward in the creation of a sustainability-conscious Singapore.

“Our drive behind this endeavour is a dual commitment: strategically managing our electricity expenses while playing our part in preserving a habitable environment for future generations. We’ve selected LHN Energy as our trusted partner due to their competitive offerings and shared sustainability vision, assuring us of their capacity and dedication to bring our green vision to fruition,” said Mr Teo Chee Ho, Stanley, Chairman of MCST 695.

Benefiting the brand

Prioritising sustainability provides companies with a competitive advantage. By demonstrating a commitment to environmental stewardship, SMEs can enhance their brand image, attracting a wider customer base, both locally and internationally, whilst securing partnerships with other like-minded businesses and, of course, potential investment opportunities from family offices and venture capitals.

Also Read: ESG empowerment: Fueling Malaysia’s SMEs for a sustainable future

Embracing the myriad varieties of sustainable energy solutions also helps to encourage creativity and innovation within SMEs. It indubitably necessitates the futureproofing of your business, creating a forward-looking approach that looks at fostering a culture of adaptability and resilience that SMEs require to face the challenges imposed by the rapidly evolving business landscape of Singapore.

An example of ways that SMEs can look at improving their sustainability initiatives, apart from the installation of solar panels or the purchase of clean energy, is also the adoption of Electric Vehicles (EVs). A growing number of enterprises are replacing internal combustion engine vehicles with EVs for their fleet of vehicles to reduce the carbon footprint further whilst also installing and providing EV charging infrastructure for their employees and the community at large.

Embracing such solutions not only helps to enhance the brand’s image but is also a necessary step forward in the right direction towards a greener Singapore.

For a better tomorrow

In conclusion, the adoption of renewable energy solutions is fast becoming a necessity rather than a choice for SMEs and bigger enterprises within Singapore.

It not only offers economic advantages, ensures regulatory compliance with various governmental policies, and enhances competitiveness at a local and international level, but it also most predominantly contributes towards a greener and more sustainable future.

As the country looks to bear the standard of sustainability and innovation within the region, SMEs need to play their part in embracing these solutions. Through the reduction of their carbon footprint and environmental impact, SMEs can help mitigate climate change to preserve our planet for a brighter and more sustainable tomorrow for future generations to come.

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Understanding the significance of Cybersecurity Awareness Month

Cybersecurity is a concern in today’s digitally connected world, as the growing dependence on technology has heightened threats to our online safety and privacy. To address these challenges, Cybersecurity Awareness Month is celebrated every October to promote awareness of the importance of cybersecurity.

In this article, we’ll explore what Cybersecurity Awareness Month is all about, why it matters, and how to get started.

What is Cybersecurity Awareness Month?

Every October, we celebrate Cybersecurity Awareness Month. It’s an important initiative that aims to raise awareness about cybersecurity and promote safe online practices. This annual event is a collaborative platform for individuals, organisations, and governments to come together to educate the public about cyber threats and the steps needed to stay safe online.

Cybersecurity Awareness Month started back in 2004, The Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA) are partnering to create resources and messaging for organisations to use when they talk with their employees, customers, and memberships about staying safe online. Over the years, it has gained recognition worldwide, becoming a global campaign dedicated to protecting our digital world.

Cybersecurity awareness means being cautious in everyday situations, like understanding the risks when browsing the web, opening links, using email and social media, or just being online. With Cybersecurity Awareness Month, it is hoped that every individual and organisation can better understand the importance of implementing cybersecurity practices in their daily activities to prevent cyberattacks.

Why is cybersecurity awareness important?

Cybersecurity incidents come at a high cost, and the frequency of cyberattacks continues to surge annually. Failing to educate yourself, your employees, or your customers on cybersecurity can pose substantial risks.

Also Read: The state of cybersecurity in 2023: How APAC organisations can stay ahead of the curve

A recent survey conducted by Cloudflare involving over 4,000 cybersecurity leaders across Asia revealed some concerning statistics. A staggering 78 per cent of them had faced at least one cybersecurity incident in the past year, with only 38 per cent feeling adequately prepared to fend off these threats.

Furthermore, approximately 63 per cent of respondents disclosed financial losses amounting to at least US$1 million due to these incidents, while 14 per cent endured losses surpassing the US$3 million mark within the last 12 months.

Cybercriminals exhibit remarkable adaptability in devising new strategies to circumvent security measures, infiltrating organisations through deceptive emails and websites. They are a global menace, with the capability to exploit vulnerabilities wherever they may exist.

As per data from the Singapore Police Force, the first half of 2023 witnessed a staggering 70 per cent surge in fraud and cybercrime cases compared to the same period in 2022, with a total of 24,525 reported cases. Although the monetary losses reported by victims showed a slight dip, amounting to S$334.5 million (US$245.7 million) in 2023, down 2.2 per cent from S$342.1 million in 2022, the threat remains alarmingly potent.

These cybercriminals employ diverse techniques and often operate incognito for prolonged durations. Cybercrimes are frequently automated and exploit unpatched vulnerabilities in organisational systems. These wrongdoers have easy access to tools within the dark web, enabling them to deceive unsuspecting users. By fostering a culture of cybersecurity awareness, there is a collective hope that the number of online fraud victims will see a decline.

How to get started with cybersecurity awareness?

You don’t have to be a cybersecurity expert to participate in Cybersecurity Awareness Month. Also, not everyone needs to grasp complex concepts such as ransomware rollback or advanced persistent threats (APTs). However, there is essential information that you should understand to help you stay safe online, both at work and at home. To kickstart your journey in cybersecurity awareness, consider these steps:

Use strong passwords and a password manager

Strong passwords are important for protecting your data. To simplify password management and create strong passwords, consider using password managers. These tools not only generate secure passwords for your accounts but also provide a convenient way to store and manage them.

Also Read: How to achieve cybersecurity independence in Southeast Asia

Turn on multi-factor authentication (MFA)

Unfortunately, it’s crucial to go beyond just using passwords. Nowadays, we must enable multi-factor authentication (MFA) to reduce the risk of hacking. Make sure to activate MFA on all your online accounts that provide this feature, with a particular focus on email, social media, and financial accounts. 

Learn to recognise phishing

Phishing scams, conducted through emails, SMS, and calls, pose the most significant threat to data security. Unless it’s necessary, refrain from sharing sensitive details or credentials via phone or email, and avoid clicking on links or opening attachments from unfamiliar sources. Learning to identify phishing signs and promptly reporting such incidents to your IT department plays a vital role in safeguarding both data and devices.

Update software regularly

The simplest way to maintain your devices’ is by keeping the software up to date. Make sure your operating systems, antivirus software, web browsers, and applications are regularly updated. Additionally, stay informed about the latest cybersecurity threats and trends, as cybercriminals frequently adapt their tactics, and it’s essential to keep your defences current.

Conduct risk assessment

To enhance your cybersecurity, start by conducting a thorough cyber risk assessment in your organisation. This assessment helps identify weaknesses in your digital setup and lets you focus on fixing the most critical issues first. It’s like finding and fixing the most important problems to make your online presence more secure.

Final thoughts

In conclusion, cybersecurity awareness is just the beginning. To ensure its effectiveness, it’s essential for everyone to adopt and actively practise cyber-secure behaviour in both their professional and personal lives. The awareness you cultivate this month can benefit you and others throughout the year, from awareness to cybersecurity culture.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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