With emerging technologies changing the way we live, play and work, many industries find themselves at a standstill: adapt or risk losing. With this ethos throbbing at the heart of many industries, businesses are now faced with new challenges and opportunities in their pursuit of growth and staying competitive. Among these businesses are Micro, Small and Medium Enterprises (MSMEs) that operate as the lifeblood of many economies.
MSMEs are crucial for a diverse range of reasons, but their paramount importance lies in their role as major contributors to employment, innovation and economic stability. These enterprises serve as vital engines of economic growth, particularly in local communities and emerging markets, playing a pivotal role in accommodating market demands. Furthermore, MSMEs are known for their agility and innovative spirit, often leading the way in developing new products, services and business models, which drive economic progress and ensure competitiveness in a rapidly evolving global economy. Yet, these enterprises frequently find themselves contending with certain challenges that disrupt the way they do business such as supply chain fissures that pose a barrier to flourishing in an increasingly digitised environment.
Traditional supply chain practices, which were once adequate for MSMEs, now struggle to keep pace with the demands of an increasingly interconnected and data-driven global marketplace. As a result, many MSMEs are finding themselves at a crossroads, struggling to adapt to this fast-changing environment.
Thankfully, with new technologies, MSMEs can better navigate challenges in the supply chain sector, enabling them to operate more efficiently and deliver products and services in a more stable, secure and effective manner.
Bolstering B2B Marketplaces with the right kind of technology
One of the primary challenges faced by this sector is the technological education gap among MSMEs. Despite limited digital infrastructure, access to high-speed internet and online payment gateways is essential for ensuring the seamless operation of B2B e-commerce platforms.
On the other hand, efficient logistics and timely distribution are subject to geographical conditions and limitations, and overcoming these hurdles requires a strong ongoing relationship with suppliers. Working capital is tied up in inventory, which must be regularly replenished, leaving the stores lacking products. These conditions can make sustaining a shop difficult and even harder to grow.
As a result, retailers are facing issues due to disconnected supply networks. This challenge can be fixed by harnessing technology to connect retailers straight to the brands where they can access supplies.
PriyoShop is stepping up to the plate to change the landscape
Enter PriyoShop, a Bangladesh-Singapore-based on-demand B2B marketplace that empowers retailers by connecting them directly to suppliers to fix the fragmented supply chain. PriyoShop is a pure tech-driven E-Commerce B2B Marketplace connecting retailers directly to suppliers (e.g. Product Manufacturers or Wholesalers).
The business model is pretty simple. PriyoShop connects brands and suppliers directly with MSMEs through their platform and makes money through take-rates. Their platform provides a digital catalogue to MSMEs so that the latter can access all the brands and distributors in a single overview. Also, part of their platform features includes a place where brands and distributors can upload and manage their stock-keeping units (SKUs) and orders. This makes it all the more efficient for businesses to conduct inventory through a seamless merchandising structure, allowing merchants to arrange inventory in their stores or warehouses according to product SKUs.
PriyoShop’s core mission is to empower retailers and streamline the supply chain
PriyoShop achieves this through direct retailer-supplier and retailer-big brand connections, with technology playing a role to address connecting all vital parts of the market.
According to Asikul Alam Khan, Founder and CEO of PriyoShop, “Instead of fighting with other digital commerce in the red ocean market, we decided to partner with the small retailers and make them the hub of digital commerce.”
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He added, “PriyoShop is betting that its unique marketplace approach would eventually give it the edge in the B2B e-commerce space in Bangladesh.” This system’s edge above other solutions is its emphasis on convenience, transparency and reliability in the platform.
The advantages of the PriyoShop platform
While the marketplace model is common in consumer e-commerce, the opposite is true in the B2B sphere. Almost all of the other tech players in Bangladesh’s supply chain industry have opted against the marketplace model in favour of an inventory-carrying approach involving companies sourcing goods from principals and directly selling them to retailers.
PriyoShop, on the other hand, connects players within the supply chain without holding its own inventory. Instead of acting as a distributor, the company allows wholesalers to list their products and sell directly to retailers on the PriyoShop app.
PriyoShop boasts a user-friendly and complete interface to serve a complicated market
As the fastest-growing B2B e-commerce platform in Bangladesh, PriyoShop has pushed out a product that can compete in this digital transformation.
After joining PriyoShop, retailers can now save time and money and can boost their revenues by at least up to 20%. With its user-friendly interface, retailers have access to real-time inventory tracking, order management and analytics. Security measures are also in place to ensure safe transactions and data protection.
PriyoShop is committed to its MSME-friendly approach, often catering to a wide selection of retailers including mom-and-pop shops. Mehedi Hasan, an owner of a small retail store in Bangladesh, stands as a testament to this experience. Previously, Hasan needed to collect goods from different sources to cater to his customers. Other than that, he had to deal with different types of problems like not having price transparency, dealing with logistic issues and many more.
With the help of PriyoShop, Hasan explained, “We don’t have to run to markets to purchase goods. PriyoShop gave us shopkeepers lots of facilities to satisfy our customers by selling goods with easy and punctual deliveries.”
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On the other hand, Mohima, another shopkeeper running a Mudi dokan (a mom-and-pop shop) in Dhanmondi in the small area of Dhaka, shared, “Having more variation in products allows me to fill up the store so the customers will keep coming because more variation means more customers.” She added, “They don’t want any hassle. If my store has everything that they need, it will make them loyal to me and my business.”
Overall, PriyoShop has been a game-changer for Mohima and other retailers like her. “Now I don’t need to go to several markets to collect many products. I find all my necessary needs in PriyoShop App to cater to my customers. It helps me to grow my business and makes me financially more solvent. Now I can support my family more than ever in terms of money and time.”
Revolutionising B2B e-commerce in Bangladesh and beyond
The conventional approach of in-person negotiations and physical transactions is steadily evolving into the emerging trend of B2B e-commerce facilitated by digitalisation. This shift is reshaping the landscape of trade, offering numerous advantages and opportunities to those involved.
The ambition of PriyoShop to embolden businesses is not limited to Bangladesh. Khan explained, “We want to empower all the MSMEs of Bangladesh as well as Southeast Asian countries. Currently, we are catering to Bangladesh, and the dream is global.” PriyoShop recently has experienced an astonishing 15x growth in terms of Gross Merchandise Value (GMV), and an impressive 12x growth in revenue since our last round of funding. This remarkable success is a testament to the hard work and dedication of our entire team, as well as the trust and support from customers and partners. Currently, PriyoShop is raising funds to reach 10x growth and launching fintech to boost MEMEs’ buying capabilities.
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PriyoShop understands the financial challenges faced by MSMEs. To address this, the platform is currently in discussions with various banks and financial institutions to provide credit facilities to MSMEs. This support will enable retailers to invest in their businesses, expand their product offerings, and grow their operations.
To learn more about how PriyoShop can simplify the MSME supply chain, visit its website http://priyoshopretail.com/ and get in touch via LinkedIn here.
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This article is produced by the e27 team, sponsored by PriyoShop
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