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Qashier banks US$10M Series A financing for domestic, international expansion

Qashier Co-Founders Christopher Choo (L) and Franklin Zhao Liang

Qashier, a Singapore-based provider of point-of-sale (POS) and payment solutions for small and medium businesses, has secured US$10 million in a Series A funding round led by Delivery Hero Ventures and IFP Securities.

Antler Elevate and Cocoon Capital also participated.

The funds will enable Qashier to accelerate its growth in its four Southeast Asian markets (Malaysia, the Philippines, Thailand, and Singapore), expand into new international markets, and strengthen its product ecosystem.

Also Read: How Qashier plans to continue on supporting SMEs with its product innovation

Christopher Choo, Co-Founder and CEO of Qashier, said: “Our mission is to empower small and medium-sized businesses with the tools they need to succeed, and we believe that our products are the perfect solution for restaurants and retailers looking to grow and thrive in today’s digital economy.”

Started in 2019, Qashier provides businesses with one integrated smart point-of-sale and payment solution comprising customer loyalty, inventory management, an online ordering system, and other offline-to-online tools.

Since its inception, the fintech startup claims to have processed over US$1 billion worth of transactions and empowered over 6,000 businesses across Southeast Asia with its integrated hardware and cloud-based software solution that streamline business operations.

Its focus sectors are retail, F&B, beauty, events and service companies. Its clients include SneakerCon and Gastrobeats in Singapore, BLACKPINK concert in Malaysia, Wanderland Music and Arts Festival in the Philippines, and Disney 100 Village at Asiatique in Thailand.

In February 2023, the company launched Qashier app, a freemium POS and payment solution that provides SMBs with an accessible, user-friendly solution to managing their business and transactions from their smart devices. It also recently launched the Qashier X2, its latest flagship smart POS terminal, and the lightweight and portable QashierXS.

Also Read: Qashier raises US$4.7M from Exor to take its smart POS machine to Malaysia

Furthermore, Qashier offers an event management solution that can be customised to meet the unique needs of each event.

The company plans to continue investing in research and development to deliver more innovative solutions to regional and beyond businesses.

In December 2021, Qashier bagged US$4.7 million from Exor Seeds, the venture arm of European conglomerate Exor. It bagged a US$900,000 financing round from Cocoon Capital and San Francisco-based Hardware Club a year earlier.

Image Credit: Qashier.

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Executing a winning ecosystem strategy: What we can learn from Arm and its upcoming IPO

Arm CEO

Rene Haas, Arm’s CEO

The upcoming Arm IPO stands out in a starkly quiet and depressed IPO market.  And as we look at this ray of business sunshine, consider how and why Arm has been so successful.

It’s one word: ecosystem

This isn’t just my armchair analysis, it is core to Arm’s corporate narrative and strategy.  In their own words:

“If you are familiar with Arm, you have likely read or heard the term  “Arm Ecosystem” at some point. …..No other business ecosystem comes close to this group of silicon, system and software companies responsible for shipping more than 250 billion Arm-based chips to date.

Remarkably, Arm itself has never actually produced a chip. It was an ecosystem strategy at its early outset and continues to be one of the biggest, and most successful ones to date. Consider that at least 90 per cent of smartphones produced globally today have Arm designs in them (and thus pay royalties to Arm). For “higher-end smartphones” the market penetration and share is a remarkable 99 per cent.

This is in stark contrast to players such as Intel, with a capital-intensive, vertically integrated business model.

Don’t just find your tribe, build it

What can learn from this and how could we apply this thinking in order to accelerate and scale our own businesses?

Arm started its journey as an in-house project (in Acorn Computers) to design more efficient Reduced Instruction Set Computing (RISC) chips. The need for lower-cost, small-size, energy-efficient chips was just starting to take off.

The design side however was daunting due to the resources required.  So they found a solid partner (VLSI) who provided the design automation kit. This combined with out-sourced foundry technology gave Arm its efficient, and partnership-led beginnings.

This did not change Arm’s extremely modest resources, especially when compared to vertically integrated giants like Texas Instruments. As they decided on their business model and strategy they were tempted to go the “fab-less” route that Qualcomm or Broadcomm had gone. But this OEM model would eventually put them in competition with TI, Motorola or Intel.

They then made a critical decision on their ecosystem-led journey: they would be both “chip-less and fab-less”. The business model would be to specialise and design RISC processors with low power consumption, smaller size, and low cost, with the adaptability to take on new applications.

The semiconductor ecosystem partners would incorporate these designs into their own products.  This new category they defined as Process IP.  It is chip-less and fab-less and is as much about what they decided not to do.

Also read: What you ought to know ahead of Grab’s IPO

This strategy enabled neutrality with both the OEMs as well as prominent semiconductor players, and as we fast forward to today, the business model remains around:

  • Upfront license fee. Partners can access tech and build their own chip designs;
  • A royalty fee if any of the designs go into the final product.

“Ecosystem Partners” today now number over 1,000 companies, from foundries such as TSMC, Intel, and Samsung, to Operating Systems (OS, Android, Linux, Windows…).

Not only are they “across the entire stack”, but they drive joint problem-solving initiatives, where competitors can share resources and drive a mutually beneficial outcome.

Also read: The hidden danger in SPACs. Is the hype worth the risk?

Arm’s CEO emphasizes this philosophy with statements like “We are the ecosystem of ecosystems”, and “We are the Switzerland of the electronics industry. We don’t try and pick the winners.”

If we dig a little deeper into Arm’s strategy and key decisions a few key areas stand out:

  • A unique approach to “the problem” and innovation centred around it.
  • How to continually push the design improvements of processing chips? And do this in a “fab-less” model and where they are not producing the final chip?

This has to be one of the greatest examples of a “lean start-up” mentality.  This meant creating a unique business model and set of revenue streams. It meant creating an entirely new category and approach around Processor IP.

This was mapped and aligned to an ecosystem strategy from day one. The ecosystem is not only a major part of the solution but is core to both the company strategy as well as the unique category the company created.

As you consider your own ecosystem, what strategy and business model will be at its heart?  Arm’s is a “co-opetive” model that enables players to simultaneously compete, yet cooperate on very defined initiatives of GTM steps.

While there are other permutations, the four most prevalent models to consider are:

Model Dynamics Example
Symbiotic Customer fulfilment requires close cooperation and integration. SAP
Marketplace Platform/infrastructure for open marketplace and transactions. Alibaba
Co-opetive Players compete in the market, but the Ecosystem provides value for participation in it. Arm
Value Chain Domain expertise and value at key junctures, enabling customer fulfilment. Competition at these points of delivery. Tesla

This means that Arm plays a key role and responsibility as the Ecosystem Coordinator. It requires a huge level of focus around it. It is as much as “what we will not do” as what we will do. At many junctures, the Arm management team made decisions to not pursue an attractive revenue opportunity that would taint the ecosystem messaging and positioning they had carefully built up.

And if you take a look at Arm’s messaging/positioning, campaigns, partner assets, and events….they put in an extraordinary amount of effort around maintaining and deepening the ecosystem.  This has to be a big part of your thinking and resourcing. Consider how you will consistently monitor and assess your ecosystem and its constituents. Build an ecosystem tracking and optimization capability from the outset.

Arm has also consistently delivered a compelling Blueprint as the category leader, showing where and how technology and innovation will evolve.  This is sometimes available products and solutions (or GA soon), but also products not built yet.

By showing this clarity of vision, and showing the Blueprint into the future, it demonstrates their category and ecosystem leadership.  It plants a flag before other players do, and Arm is the one seen leading and innovating.  Just take a look at their roadmap today with Cloud, AI, and Automotive as clear areas of innovation and focus.

And finally, think about how consistently Arm has communicated their point of view around this problem they are solving, and the ecosystem and unique category that has been created.  It is not a tagline or short-term initiative. It is intrinsic to who they are and what they stand for.

One of the obvious, key rewards for this is the huge valuation attached to their upcoming IPO

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Flux Series: Where industry leaders discuss actionable insights and disruptive technologies

Flux Series

In today’s fast-paced and increasingly digital world, the Southeast Asian tech startup ecosystem finds itself at a standstill: Innovate and pivot towards sustainability and profitability, or risk becoming unfundable and failing as a business.

As an ecosystem enabler dedicated to supporting startups from across the region in their growth journeys, e27 is launching a new program called Flux Series. Inspired by the concepts of convergence, interconnectivity, and the constant flux of knowledge necessary to building an empowered community of tech players, Flux Series aims to provide a platform for knowledge-sharing among leaders in key areas of business.

Also read: Strategic content via e27 amplifies CMI’s goals beyond numbers

At its core, the Flux Series is a curated, intimate, and focused convergence of top industry leaders. The program is designed to facilitate an exchange of ideas among key figures in business to engage in active learning sessions, enabling access to in-depth knowledge and actionable insights that can propel sustainable growth and profitability for your brand.

With e27’s commitment to driving startups to sustainable growth through knowledge-sharing, Flux Series is our way to put a spotlight on important topics and help equip startups with the necessary tools and skills that can help them navigate the complex world of business.

Marketing leaders at the centre of Flux

For the premiere edition of the program, the e27 team is zooming in on the exciting world of marketing and the possibilities that lie ahead for the industry. Flux Series: Marketing Leaders is a one-day conference designed to help marketing professionals from all over Southeast Asia harness and leverage AI’s capabilities in exploring marketing capabilities while fostering a collaborative space for industry pioneers to drive innovation to achieve sustainable growth among their respective organisations. The event is happening in Jakarta, Indonesia on November 15, 2023.

The Flux Series: Marketing Leaders is not just another conference; it is an exclusive and focused gathering of top industry leaders who are at the forefront of marketing and technology, designed to provide a unique experience for all attendees to witness the best and the brightest in the industry as they tell it all.

The event offers a slew of features, including content stages where attendees can witness some of the most talented leaders in marketing from across the region share their unique perspectives on today’s marketing landscape. Moreover, attendees get access to growth-oriented in-depth knowledge and actionable insights that can drive sustainable growth and profitability for their brands in ways that are shaped by technology and innovation.

Also read: Redefining customer engagement via real-time interactivity

Moreover, Flux Series: Marketing Leaders helps empower participants with practical insights on how to harness the power of AI in their marketing endeavours. From understanding the latest AI trends to implementing AI-driven strategies, participants will gain a comprehensive understanding of how to leverage AI effectively — and more importantly, to test and practice the knowledge they learn right there on the spot!

Connecting with fellow marketing leaders and tech experts is also an important part of every startup’s growth journey. Learning and leading alongside other senior-level marketing professionals means that you can workshop action plans, foster collaborations, spark new ideas, and open doors to potential partnerships. Flux Series: Marketing Leaders offers this unique networking opportunity to connect with industry peers who have helped shape and usher some of the most recognisable brands in Southeast Asia today — all happening at the Flux Series.

The crucial role of disruptive technologies like AI in today’s marketing

Why marketing, you may ask?

Marketing isn’t just about creating catchy slogans and eye-catching visuals; it’s a dynamic process that encompasses understanding consumer behaviour, crafting compelling narratives, and delivering personalised experiences. In the digital age, where consumers are bombarded with information, effective marketing cuts through the noise to engage and connect with the right audience. It shapes brand perception, drives customer loyalty, and ultimately impacts the bottom line.

As competition intensifies, staying ahead in the marketing game requires embracing cutting-edge technologies such as AI. At its core, Artificial Intelligence is a disruptive technology that is revolutionising how businesses approach key areas like marketing. AI-powered tools and algorithms can analyse vast amounts of data with unprecedented speed and accuracy, uncovering valuable insights about customer preferences, behaviour patterns, and market trends.

Also read: e27-Visa partnership fosters corporate-startup collaborations and growth

This data-driven approach enables marketers to create highly personalised campaigns that can resonate with individual customers, enhancing the overall customer experience. From predictive analytics that foresee market trends to chatbots that provide instant customer support, AI has become an invaluable asset to engaging one’s customers.

Join Flux Series: Marketing Leaders in Jakarta

As the premiere edition approaches, the promise of active learning, expert insights, and collaborative brainstorming awaits all those who recognise the potential of disruptive technologies in shaping the future of marketing.

So, what are you waiting for? The Flux Series: Marketing Leaders pre-launch tickets have already sold out and we are gearing up for an exciting roster of participants to join us at this landmark event. Don’t miss your chance on this exciting opportunity and get your tickets now.

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Want to meet today’s most exciting marketers from across the region? Join the Flux Series or become our partner in Jakarta, Indonesia on November 15, 2023, and be a driving force in the AI-powered marketing revolution. To learn more about the event, you may visit the official Flux Series: Marketing Leaders page.

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Exclusive: Proptech company iMyanmarHouse acquires used cars listing portal CarsDB

(L-R) iMyanmarHouse Group Founder and CEO Nay Min Thu with CarsDB Co-Founder Wai Phyo Kyaw

Leading online real estate marketplace iMyanmarHouse has acquired Myanmar-based used car listing platform CarsDB.

The details of the deal remain undisclosed. “We can’t disclose the deal details for now due to a non-disclosure agreement,” Nay Min Thu, Group CEO of iMyanmarHouse, told e27.

The acquisition is part of the proptech company’s diversification strategies. It has expanded iMyamarHouse’s user base and catalysed cross-platform interactions, creating a one-stop digital destination for both real estate and automotive enthusiasts.

Thu said that the two firms have a combined user base of over 520,000, over 12,000 registered agents/agencies/car dealers, and 150 employees.

“The synergy between iMyanmarHouse and CarsDB has surpassed our expectations, resulting in a synergistic effect that has redefined our online presence,” he added.

Founded in 2013, iMyanmarHouse is an online real estate marketplace connecting buyers, sellers, and renters in the real estate market. To date, over US$435 million worth of properties have been transacted via iMyanmarHouse.

iMyanmarHouse claims it has 24x the monthly traffic size of its nearest competitor, based on the traffic data for July 2023 from Similar Web.

Also Read: A refugee in Germany in the 80’s, this entrepreneur is now back in Southeast Asia to achieve his dreams

According to Thu, iMyanmarHouse has been able to maintain profitability since 2019. “We are going full steam again and have doubled our staff count. We will actively be looking for new opportunities in other verticals as well.”

CarsDB was founded in 2012 by three Myanmar friends in a Singapore apartment as Myanmar’s first online auto marketplace. It competed fiercely with Motors.com.mm — a Rocket Internet venture — in the country. Rocket Internet later left Myanmar in 2016 and shut down its auto site.

CarsDB raised several rounds from Frontier Digital Ventures (founded by Shaun Di Gregorio and Patrick Grove, formerly from iProperty in Malaysia) and Emerging Market Entrepreneurs (EME).

The company was valued at US$8.7 million when it raised its last round of funding in 2018.

According to Similar Web, CarsDB has 7x the monthly traffic size of its closest rival.

Image Credit: iMyanmarHouse.

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How Ridge aims to introduce AI tech to small businesses in the F&B sector

The Ridge team at ALAB Demo Day event

As AI technology becomes more popular, various startups in Southeast Asia (SEA) are exploring different use cases for its implementation. Many of them are helping small- and medium-sized enterprises (SMEs) to embrace this technology, including Ridge.

“Analytics, not just AI, is inaccessible for SMEs in the Philippines, many of which were forced to go digital due to the pandemic. Unfortunately, not many can take advantage of their data asset as building data capabilities is costly and time-consuming,” explains Ridge Co-Founder and CEO Jason Dolorso in an email to e27.

“Ridge aims to democratise analytics and AI by streamlining the process from data ingestion and processing to actionable business insights and AI model integration. This challenges the current status quo of hiring data consultants to build an organisation’s data capabilities by building an analytics platform that businesses can use out-of-the-box.”

Ridge focuses on the Food & Beverage (F&B) sector by empowering restaurant owners to use AI-driven insights for operational efficiency, enhancing menu optimisation and promotions, and ultimately driving profit maximisation.

“Initially, we collaborate closely with our proof-of-concept clients to gather insights into their main pain points while identifying their data preprocessing and transformation requirements,” Dolorso explains the process of product development.

“Next is to find key data points important for restaurants. These shared points become the basis of our product, making sure our analytics and AI features benefit the businesses we serve.”

Also Read: Driving financial inclusion in the Philippines: Why last-mile communities are key to winning the battle

Ridge said that it is currently working with restaurant chains all over the Philippines. It plans to roll out its prototype by September so that the company can receive feedback and add new features based on it.

“As of now, we are directly approaching chain F&Bs as our early adopters. Eventually, we plan to expand through strategic partnerships, including collaborations with Point-of-Sale (POS) providers,” says Dolorso.

Despite having a start with the F&B industry, Ridge would not stop there. It plans to scale its technology to other verticals such as e-commerce, retail, pharmaceuticals, and fintech. According to the company, while these companies may have different markets, KPIs and use cases, they require the same infrastructure, technology and implementation.

“The grander vision of Ridge is to democratise analytics and AI throughout the country. As we progress, we foresee Ridge as an analytics platform adopted by businesses spanning diverse industries, enabling them to make informed, data-driven decisions,” says Dolorso.

“Where businesses can be ‘powered by Ridge’ – equating to optimised processes, best-in-class products, and guaranteed customer satisfaction.”

Behind the technology

The Philippines-based Ridge was co-founded by three seasoned talents in the field of data and AI. Each of the co-founders holds a master’s degree in data science and brings a diverse range of expertise to the table.

Dolorso has a background in before transitioning to data science and data governance. CTO Dennis Diego has a background in software development, while Chief Growth Officer (CGO) Cedric Corro is a data science and educator.

Also Read: How Salmon aims to promote financial inclusion with AI banking in the Philippines

“Although we’re just starting out, we’ve already engaged with renowned names in the F&B sector. Additionally, we’ve been incubated with Archipelago Labs. This partnership has provided us with invaluable support, resources, and guidance to bring Ridge to life. We successfully concluded our demo day on August 12. This event provided us with the platform to introduce Ridge to potential investors and partners, a noteworthy milestone in our early journey,” Dolorso says.

Ridge is currently bootstrapping its business, though the company is open to fundraising in the future, primarily seeking strategic partners to help it maximise its existing technology.

“Our main goal for this year is to test and refine Ridge alongside our early adopters. Paving the way for our beta launch, followed by the full go-live scheduled for the next year,” Dolorso closes.

“We’re closing our final list of PoC clients that will be able to use Ridge at no cost while having our team as de facto data consultants during this phase.”

Image Credit: Ridge

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