Editorial note: We are republishing some of the best work that the team has done throughout the years. Today, Alamanda Shantika is known as the founder of Binar Academy. We did this interview when she just left Go-Jek.

When Alamanda Shantika joined Go-Jek in 2014, the ride-hailing startup was just beginning its journey. At the time, the only means in which to get their service was through a call centre.

An engineer and a graphic designer by training, Shantika’s job was to build a mobile app that allowed users to contact ojeks (motorbike taxis) for services such as food delivery or personal shopping.

“My mother asked me, ‘Are you sure you want to do this, taking care of ojek drivers?’ and I changed my mind for a while,” she once explained at a startup event. “But Nadiem [Makarim, Go-Jek CEO] immediately persuaded me to change my mind.”

The startup then became a big hit in 2015. It secured unicorn status in 2016 after raising more thanUS $550 million in funding, and branched out into at least eight offices in Jakarta, Jogjakarta, and even Bangalore after the acquisition of Indian companies C42 Engineering, CodeIgnition, and Pianta.

Also Read: Should you take Grab or Gojek? Founders reveal how they scale their business

Last week, Shantika resigned from the company, leaving the public wondering why she decided to leave – and where she was going.

After a short silence, the 27-year-old sat down with e27 to discuss her new role, leadership style, and her passion in helping others succeed.

Here is the edited excerpt of the interview.

What pushed you to leave Go-Jek and start anew?

We can say that it was all because of Go-Jek itself. All the dreams that I have managed to realise now are all thanks to Go-Jek.

When I started with Go-Jek, I did not have dreams as big as I have now, but then I see how Go-Jek has become a role model for Indonesia … People are looking up to Go-Jek, especially at startup events.

It was as if my baby was already born and had started to learn to walk. Now it’s time for me to raise new babies–helping new babies to be born through 1000 Startup.

So what exactly you are going to do in 1000 Startup?

The main idea is to help with the big picture of the programme itself, how to become better, and identify any improvements that we can make.

I will be speaking from the perspective of someone who had built a startup. For example, how does one built an engineering team?

We already have a pool of young talents who are ready to build their own startups. But in the end, they need guidance on the execution. That’s the part that I am going to play.

Also Read: Grab vs Gojek: Whose strategy should you follow?

You have been dubbed by the media as “the mother of ojek drivers” due to your friendly approach in dealing with Go-Jek drivers. You even had a special Whatsapp group to communicate with them. What is your approach to leadership in a team?

One thing that I learned in Go-Jek is that leadership is all about adding value to various people, and also about creating new leaders. Before that, I was far from being in that stage. [It was] only in Go-Jek that I learned the idea that a leader must create new leaders.

This is why I am leaving Go-Jek in order to build another one thousand startups, and to create more leaders than [I would be able to at] Go-Jek.

What is the most valuable lesson you had in Go-Jek, that you are going to implement in your new job?

There are many things that I learned from Nadiem: his fearlessness, his speed. One of Go-Jek’s company values is to be ‘fast and fearless’. He always told us to turn our anxiety into power.

Like when we were about to launch a driver app, everybody was saying, “There’s no way you can give ojek drivers an Android device!”

But our fearlessness enabled us to continue, and it turned out we were capable of it. So when I left Go-Jek, I told everyone that you should remain fearless. There are many issues that we are facing, but you have to be fearless, dare to speak up.

Go-Jek was a turning point in my life.

It turns out that we live not only to make money. It was great to be able to help people, which is why now I want to be able to help more people.

Working in 1000 Startup will be like doubling what I have created in Go-Jek. Go-Jek was able to support the life of 250,000 people; imagine if we can build another one thousand just like that.

Also Read: Developing: Go-Jek and taxi company Blue Bird to announce partnership

So what will happen in 1000 Startup in the next year? What is the greatest challenge the movement is facing?

We have added several new additions in the hackathon stage.

There is also the need to remind participants that they should not be doing it to follow a trend. I always say, “It’s cool to be Nadiem, but it’s never easy.” Are you mentally ready to do this? Being a CEO is more than just paying people’s salaries.

I am also taking an advisory role for a startup in the fashion industry.

I founded my own startup called Pentool Studio, which buids e-commerce websites for local fashion companies. I have always been into fashion, and I want to build a fashion hub where people can gather to design products. I have a manufacturer called Nama Studio, and also a production service called Pijar Imaji Indonesia.

These are all places to train myself, to continue on putting myself in the position of a founder.

There is also this kid named Rio; he sells newspapers at this traffic light in Pondok Indah. I often eat together with him on weekends because I’m single (laughs).

Rio is going to enter junior high school soon, and he told me that he does not want to sell newspapers anymore. So I thought, what can these kids do to support themselves? I thought about creating a library like I did in high school, but what they need now is to make money.

So I initiate this Es Potong Royong programme. We are going to help with branding and social media marketing, and we are going to create a comic series about these street kids’ journey.

We will mentor these kids on how to run the business. It will basically be a social franchise.

I noticed that in your work, you tend to approach the grassroots level communities. There is always an element of social business.

It started from childhood. My father ran a safe house for street kids, and he always brought me to meet with them.

What’s the legacy that you want to leave behind for Indonesian tech startup community? How do you want to be remembered?

I don’t want to be remembered, actually. At least not as a person. I’d rather be remembered by the knowledge I’ve shared.

There is just one legacy that I want to leave behind: In this life, try to live for as many people as possible. Don’t just live for yourself. There are many who need our help.

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This article was first published on October 4, 2016.

Image Credit: Alamanda Shantika

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If there is one takeaway from the last couple of years, it would be that technology has taken a front seat in allowing businesses to define their workplace, one that works for their employees and their brand.

Hybrid working remains a fixture in the workplace. It is no wonder that in the current workplace setting, demands of doing business have evolved, leaving organisations scrambling to cater to the ever-evolving demands inherent in this global transformation. As expectations and demand grow for this new way of getting work done, businesses today face a new reality – to adapt or to risk being left behind in this digital evolution.

As a spin-off of a major tech corporation, we have also encountered the challenge of facilitating a smooth transition for our employees in key areas: work productivity, employee experience, and improved accessibility to technology, given our decision to adopt the hybrid work model permanently.

In our case, the cornerstone of this transition has been the establishment of a people-focused culture that fosters enhanced collaboration—an aspect that is frequently disregarded in traditional workplaces. Yet, this issue is not unique to our organisation, and many organisations across industries grapple with it.

Having witnessed both the opportunities and obstacles brought forth by remote and hybrid work, there are a few key insights that we have gained that can help other organisations frame their hybrid work modernisation strategy.

Dedicated leadership

Fully embracing hybrid work takes time and effort and will not come without challenges. While the integration of technology from big data and cloud to Artificial Intelligence (AI) can play a huge role in supporting businesses in their productivity levels, having clear direction and commitment from the leaders of the organisation is crucial for hybrid work success.

Also Read: Beyond buzzwords: How climate tech startups can create an impact in green recovery

Before anything else, it is crucial that leaders address the underlying reasons for change. They must come together to develop a unified vision for the business, ensuring that their teams are aligned and working together to address the strategic priorities of the organisation. Workplace transformation transcends titles, departments, and in many cases, time zones, making it crucial for leaders to solicit input and help from stakeholders across the organisation.

Leaders should also foster a growth mindset among their people to ensure that they, too, understand the importance of continuous improvement, including their relationship with technology. Employees will need clear direction, unwavering commitment, and continued reassurance from leadership at every stage of the journey.

By remaining relentlessly devoted to transformation efforts, providing ongoing updates and guidance, and engaging employees across your organisation, the leadership team can co-create a sustainable workplace model that evolves as the company grows.

Hybrid work modernisation is an organisation-wide transformation which seeks all hands on deck to establish new processes for the hybrid environment. This endeavour can inspire action, encourage acceptance, and support an organisation in implementing change at a large scale.

Culture must be at the forefront of change

Often overlooked, adaptive culture is one of the factors that empower an organisation in its workplace transformation. When we launched Kyndryl, we built our culture based on trust, which became our way of life.

Even with the physical separation inherent to hybrid work, which can complicate and hinder the full potential of engagement between employees, we hosted Culture Exchange, an online brainstorm that invited employees from around the world to share ideas and feedback on the culture they’d like implemented for our new company.

Using this information, we identified six core principles that serve as building blocks for The Kyndryl Way. These cultural tenets underpin everything we do, from the way we engage with and increase value for customers to how we organise ourselves and work.

 

And as we consider our daily work, we continually seek avenues to reinforce the symbols, behaviours, and systems that strengthen our culture. For example, to help bring the values of “Flat” and “Fast” to life, we’re eliminating processes that prioritise approval over accountability.

Also Read: Towards an inclusive society: Singapore-based startups that are building solutions for people with disabilities

Unless approvals are mandatory, these tools and checks will be permanently removed, from our workplace systems, giving decision-making authority to those who work most closely with customers.

In addition, we opened up platforms where we could share with people our workplace transformation plans and connect with them on their journeys through change. We kept them in the loop of progress within the organisation and created digital collaboration hubs where they could find news, FAQs, best practices, and quick links to application-specific insights and training to support their day-to-day tasks.

There is no doubt that it takes a substantial investment of time and capital to establish an adaptive company culture. However, when elements of inclusive workplace culture are blended into your digital transformation strategy, employees and customers will reap the benefits.

Create the ultimate tech environment

Although technology may seem like the predominant component of any digital transformation, the reality is that employees are the heart of workplace modernisation.

It is crucial to look into the employees’ experience and performance based on the current technology that buoys the workforce and creates a technical blueprint that can elevate the hybrid work experience for all. Consequently, selecting the right technology partner becomes one of the most critical business decisions you will face to successfully execute your hybrid workplace modernisation.

The digital tools provided to employees will significantly impact individual performance, which in turn, can directly influence the success of the business. For Kyndryl, we wanted to deliver a robust suite of collaboration tools that would enable our employees to work and serve customers seamlessly, whether they’re in the office, out in the field, or working from any other location.

It was essential that the devices and applications we chose for our technology stack would make it easy for every individual to contribute to meetings, share ideas with and receive feedback from their teams and others and interact with colleagues, partners, and customers around the world.

We also saw value in shifting from a conventional cybersecurity posture into creating a resilient network that combats persistent cyber threats. As a result of this change, over time, our employees will take on an increasingly important role in the process by actively managing and thwarting attacks, all while improving internal efficiencies — something I would encourage other organisations to consider doing.

Hybrid work modernisation is a journey, not a destination. Businesses must stay informed on employees’ workplace needs and make the right investments in the appropriate tech stack to allow everyone to thrive and truly build and maintain a diverse workforce.

With this approach, I am confident we can embrace the future of work, reimagine what is possible, and create a more resilient and flexible workforce for generations to come.

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Temasek’s portfolio value sees US$6B loss in FY 2023
The company also posted a -5.07% slump in one-year total shareholder returns; The slump is attributed to challenging global market conditions, including a reversal of gains in key sectors and heightened geopolitical tensions.

Doctor Anywhere’s FY 2022 revenue up 62%, losses widen to US$33M
Expenses for operating activities, which jumped 170% to US$27.9 million, mainly drove the healthtech company’s losses; DA reported a revenue of US$38.2 million, up 62% from 2021.

Antler partners with Khazanah, to invest in 30+ Malaysian startups over next three years
Its inaugural Venture Generation Programme in Malaysia will begin in October 2023; Antler will also provide Malaysian startups access to its global platform and network.

Indonesian agritech startup Eratani bags US$2M seed funding
The investors include SBI Ven Capital, Genting Ventures, and Orvel Ventures; Eratani supports a network of 20K rice farmers with supply chain management, crop distribution, agricultural assistance, and funding.

China unveils provisional rules for generative AI
The rules require generative AI providers to adhere to core socialist values, which prohibit everything from pornography and terrorism to racism and content that threatens China’s national security.

KarirLab secures funding to help fresh graduates navigate the job market
The lead investors are Alpha JWC Ventures and M Venture; KarirLab bridges the gap between students, universities, and employers by providing a career development and management platform.

1982 Ventures invests in fintech platform for social commerce sellers Orderfaz
Orderfaz is designed to help brands and sellers improve online sales conversion rates in Indonesia’s booming social commerce market.

East Ventures backs immersive game-based learning platform SoLeLands
SoLeLands takes a multiplayer online role-playing game genre to provide an engaging learning experience through hyper-localised settings.

Meet the 55 finalists vying for prizes worth US$1.9M at SMU’s LKYGBPC competition
The 11th edition of LKYGBPC received 1,000 submissions from 1,100 universities, including Harvard University and Imperial College London, across 77 countries.

Razorpay launches payment gateway in Malaysia via Curlec
Now Curlec by Razorpay, the service allows businesses to accept payments and automate payouts. It also marks the first international launch of a payment gateway for Razorpay, which serves 10 million businesses in India.

Co-founder of Indian crypto unicorn 5ire to depart over internal dispute
Vilma Mattila didn’t clarify the exact timeline of her upcoming departure, but she said her resignation was due to “other co-founders making the management and financial decisions” without her consent.

Indonesia’s OJK appoints new boss to oversee fintech, crypto
Hasan Fawzi will also serve as a commissioner for the OJK from 2023 to 2028; A law passed in December 2022 gave OJK the responsibility of supervising Indonesia’s crypto industry.

Hmlet rebrands to Habyt, names ex-Uber head as APAC CEO
This follows Hmlet’s merger with the German company of the same name in April 2022; Former Uber and CloudKitchens executive Jonathan Wong has been appointed Asia-Pacific CEO.

AI-generated content, generative AI can improve metaverse experience: BIGO
Generative AI can power intuitive chatbots that can respond with human-like responses, providing users with a seamless and more immersive virtual experience

‘Climatetech startups can help SMEs bridge sustainability, digital transformation’
The major issue lies in the fact that businesses view sustainability and digital transformation in silos and not as intertwined, says Felix Berndt of Paessler.

Exploring the game-changing role of AI in online courses
AI has the potential to provide a higher quality online course experience by making it more personalised, interactive, and efficient.

Rethinking wastewater treatment to support Singapore’s ambitious water goals
One area with immense potential for enhancing water self-sufficiency lies in improving industrial wastewater treatment.

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The growing presence of female leaders in the global business landscape has been an inspiring trend in the past decades. Women have been underrepresented in leadership roles for too long, and it is encouraging to see shifts in trends as female leaders make their mark, shattering the glass ceiling and creating unparalleled impacts.

To illustrate, among Fortune 500 companies, the number of female CEOs reached a new record of 52, accounting for 10.4% of the CEOs featured in the list. As leaders, women bring unique skill sets that can significantly transform the workplace culture for the better, leading with compassion, ethics, and respect, and strengthening workplace diversity and inclusion in ways that foster innovation, imagination, and business resilience. 

When it comes to female leadership, New Zealand has long been known as a champion of equality and inclusivity. In 1893, it became the first country to grant women the right to vote — a revolutionary move that sparked similar movements around the world. The country is also ranked 4th out of 156 countries on WEF’s Global Gender Gap Index, showcasing its strong commitment to gender equity. Subsequently, New Zealand prides itself on creating an inclusive and values-led business environment that puts it at the forefront of sustainable innovation.

In line with the country’s sustainability strategy, apart from striving to achieve its ambitious net-zero carbon emissions goal by 2050, businesses in New Zealand also prioritise responsible investment which generates a positive impact on society and the environment while generating strong financial returns. These macroenvironment conditions set a perfect stage for New Zealand to become a nurturing incubator for female-led businesses.

Strides for empowering female leadership in business

Despite the positive changes in women’s representation in leadership, women still experience various challenges as they seek new heights in their careers due to their lack of two fundamental enablers: confidence and connections. Hence, organised by New Zealand Trade and Enterprise (NZTE) last month on 7 June 2023, the 2023 InvestHER Singapore Investment Showcase — an all-female founder-focused event — was launched to empower female leaders and entrepreneurs by providing them with opportunities to present their business projects and make valuable connections with key regional stakeholders in the ecosystem.

Also read: Tsunagu Research Project 2023: Empowering the youth in science and technology

The InvestHER 2023 showcase featured inspiring pitches from 7 successful women leaders, highlighting their achievements and progress in the investment and entrepreneurship space, ultimately shining the spotlight on the New Zealand tech and businesses landscape. The event provided an excellent platform to celebrate female representation within different industries while also highlighting the unique challenges faced by women in business today.

The participating businesses covered a wide range of industries including new construction materials, cosmetic and pharmacological sectors, healthcare, and so on. These businesses are as follows:

• Dr Olivia Ogilvie, co-founder and CEO of Opo Bio Aotearoa, a deep R&D initiative involving supplying cells exclusively from New Zealand to the cultivated meat industry. Olivia, a Research Fellow at the University of Canterbury, conducts postdoctoral research on cultivated meat policy aligned with the Office of the Prime Minister’s Chief Science Advisor, all of which are part of her passion for technology commercialisation and the future of food.
• Zarina Bazoeva, co-founder and Managing Director of Neocrete, a company built with the mission of making buildings more durable and sustainable, with a long-term goal of delivering carbon-negative concrete. Zarina, an experienced Business and Financial Advisor, founded Neocrete with the goal of redefining construction to create stronger and more durable concrete made with volcanic ash to address environmental challenges in the construction space.
• Karyna Young, Chairperson of EnPot, whose EnPot technology helps reinvent smelters into virtual batteries capable of providing valuable storage and backup power to the world’s electricity grids. She has over 20 years of experience supplying manufacturing, maintenance, and consulting services to Aluminium Smelters worldwide, overseeing the Heating R&D team and emerging markets, and holding the seat of Chief Executive of the Yunca Group.
• Andrea Taimana, Founder and Chief Science Officer of Organic Bioactives, a business that identifies and elevates the bioactive potential of ingredients, using proven scientific methodology in the formulation of cosmetic and pharmacological sectors. She is an award-winning cosmetic chemist and L’Oréal innovation winner, specialising in developing innovative skincare bioactives from unique native New Zealand botanicals, exporting them globally while incorporating her knowledge of Te Reo Māori and Rongoa Māori for a blend of cultural tradition and advanced cosmeceutical innovation.
• Grace Glass, co-founder of Natural Paint Co, which worked with leading paint chemists and created natural, plant-based paints and oils that far exceed industry standards, while solving colossal sustainable and ethical issues within the industry. Grace, a former nurse, founded Natural Paint Co in 2015 to transform the chemical coatings industry by creating environmentally friendly, high-quality paints that surpass market standards and address sustainability and ethical concerns, reshaping the industry.
• Dr Angela Lim, CEO and co-founder of Clearhead, a one-stop-shop online mental health platform empowering humans to find the help they need through simple and secure access to mental health and healthcare services. She is a Paediatric doctor with Harvard research experience who founded Clearhead to utilise AI in transforming access to care. Clearhead’s AI empowers individuals to manage their well-being, while also assisting businesses in addressing workplace well-being through data insights and a global network of mental health professionals.
• Dr Sandra Grau Bartual, Founder and CEO of RespirAq, a heated humidifier with an integrated filter that is able to switch within 100 milliseconds between a super-hydrophilic state (to capture moisture during expiration) and a super-hydrophobic state (which returns the moisture during inspiration) for patients on artificial ventilation. The Spanish-born 33-year-old has published several journal articles and authored and patented three international inventions during her academic career, which ultimately led her to founding RespirAq with the goal of commercialising a groundbreaking medical airway humidification technology.

“I had the pleasure of speaking at the InvestHER Singapore Investment Showcase — which showcased some of New Zealand’s amazing wāhine-led businesses. The InvestHER event will bring together investors, key ecosystem players, and women-in-business champions to connect and build relationships to help bring these businesses to the world,” expressed Rino Tirikatene, New Zealand’s Minister of Trade and Export Growth, and Minister of Courts.

The movement behind InvestHER 2023 aims to provide support and guidance for businesswomen who are looking for ways to scale up their operations or launch new projects. The event also opened opportunities for mentorship, networking, financial advice, and potential partnerships and collaborations tailored towards empowering female leaders on their growth quests. Furthermore, the event enabled female founders to showcase their products and services as well as their growth plans to a slew of investors, which could potentially yield long-term partnerships.

Also read: The future of farming is in Asia: iFarmer is changing a 10,000-year old trade

In addition to spotlighting female founders, InvestHER 2023 saw an emphasised importance towards sustainable development-oriented business ideas and practices. For instance, Organic Bioactives attempts to source all of its ingredients from New Zealand by regenerative harvesting. The company has developed an award-winning green proprietary extraction method which removes the need for chemical solvents. Furthermore, the company sources botanicals from local remote indigenous communities that are applying traditional harvesting practices passed down to ensure the upholding of environmental and social responsibilities in accordance with their traditional customs. 

This unique collaboration offers employment opportunities for female indigenous harvesters and enables them to support their local communities. Organic Bioactives demonstrates how businesses can be sustainable whilst providing premium and 100% natural cosmetic active ingredients both locally and globally, aligning with New Zealand’s broader business culture built on values that prioritise doing good while doing well. In representing the New Zealand story, Organic Bioactives holds the “New Zealand FernMark” Licence issued by the New Zealand government to further promote authenticity and trust in their business and the products they offer to the market.

Exploring scale-up and growth opportunities between New Zealand and Singapore

“Singapore is one of New Zealand’s most significant trading partners, with whom we have a complementary and dispute-free trade relationship,” shared Rino Tirikatene.

Singapore and New Zealand have a long-standing relationship, with Singapore being New Zealand’s largest trading partner in Southeast Asia and the fourth-largest globally. The two countries saw a total of NZD $10,407 million in two-way trade in 2022. This strong partnership has been built on mutual trust, historical ties, and shared ambitions for growth and prosperity. In fact, New Zealand’s fierce appreciation of the land and desire to deliver a sustainable economy for future generations complements Singapore’s national sustainability movement, paving opportunities for collaboration to drive productive, sustainable economies across the world.

New Zealand is known as a global thought leader on climate change and sustainability issues. This is perhaps most visible in the country’s ambitious commitment to also reach net zero carbon emissions by 2050, and in the fact that they are already 85% of the way towards a fully renewable electrical grid.

In recent years, there has been increasing emphasis on leveraging technology for economic development in both Singapore and New Zealand. With its world-class infrastructure, well-developed talent pool, and access to global markets, Singapore is uniquely positioned to be a great partner for tech companies looking at expanding into the region or exploring new opportunities across Southeast Asia Pacific (SEAP). Both countries also share common goals such as doubling down on digital transformation initiatives which further enhance their ability to collaborate through knowledge-sharing and best practices exchange between both economies.

Also read: How Anapi’s D&O Insurance protects new startup founders

Finally, it is worth noting that collaboration between the two nations has extended beyond traditional sectors such as trade and manufacturing and into new areas such as HealthTech, AgrifoodTech, CleanTech, and FinTech to accelerate their digital transformation. Other areas for cooperation include Creative Services, Edutech, and Learning and Development to engender powerful synergies for digital readiness. 

InvestHER 2023 is one of the many initiatives that embolden transnational partnerships between New Zealand and Singapore, enabling a mutually beneficial relationship between the two countries while supporting each other’s initiatives in the context of empowering female leaders in business as well as cultivating a culture of sustainable development.

To find out more about the work of the investment team at NZTE, please visit: https://www.nzte.govt.nz/page/invest-or-raise-capital-with-nzte 

About NZTE

Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) is the New Zealand government’s international business development agency.

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This article is produced by the e27 team, sponsored by Allison+Partners

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APX (Asia Pallet Express), a Thailand-based trucking hub-and-spoke network, has raised an undisclosed sum in pre-Series A funding led by ORZON Ventures.

The capital will be used for team expansion, penetrating international markets, and strengthening the logistic platform.

APX provides door-to-door cargo transportation services through its network with modern platforms for LTL (less-than-truckload) and palletised cargo services. It aims to build a connected truck transport network in Thailand and the ASEAN region to improve logistic efficiency while reducing CO2 emissions and the number of trucks needed on the road in the long run.

Also Read: AI-generated content, generative AI can improve metaverse experience: BIGO

Currently, APX’s platform supports transportation to and from anywhere in Thailand while also planning to expand to Malaysia and Singapore. It enables local and regional trucking companies to use their assets more efficiently and economically.

Uwe Dettmann, CEO and Founder, said: “This funding will enable us to remain at the forefront of our industry, pursuing new technologies and products that will benefit our community of stakeholders.

“Looking ahead, we’re going to expand our team and accelerate product development. We’re also exploring strategic partnerships to help us reach new audiences and bring our mission to more people who can benefit from our offerings,” he added.

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