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Shoppertainment in Vietnam fuels e-commerce profitability

The COVID-19 pandemic encourages not just the rapid expansion of e-commerce but also the shift in consumer preferences from in-store to online buying. However, instead of just buying, consumers frequently prefer to seek out novel, stimulating experiences.

Therefore, e-commerce will be a solution that every company should work towards to boost marketing effectiveness and boost sales.

The trend of online buying in e-commerce

The use of social media, such as Facebook, Tiktok, Instagram, and Zalo, to sell products online has become more popular instead of just selling on separate e-commerce sites. According to Retailasia (2021), shoppertainment is about to become a shopping trend in Southeast Asia.

About 82 per cent of shoppers discover new or different brands to purchase online through short videos, and 55 per cent make a surprise purchase based on these videos, despite having a shopping list in hand.

The Vietnam e-commerce White Paper also demonstrates that the number of individuals who watch advertising read comments, and read reviews on the website is a factor in why consumers pick Google AdWords websites or apps for their online buying. Network accounts for 29 per cent and 41 per cent, respectively, of online shoppers.

When electronic communication is an unavoidable development in e-commerce, it can be seen that shoppertainment has become a shopping trend not only in Vietnam but also in Southeast Asia. Because it not only makes customers’ online buying more convenient but also gives businesses a chance to develop future business plans.

The e-commerce “shoppertainment” trend

Trends in consumer entertainment and chances for shops to interact with customers in Vietnam. The practice of shoppertainment’ has spread throughout Southeast Asia, not only to Vietnam. Vietnam’s e-commerce is expected to rise on average by 29 per cent between 2022 and 2025, from US$14 billion in 2022 to US$52 billion in 2025.

Also Read: Hybrid work becoming the status quo in SEA except in Vietnam: Report

The COVID-19 pandemic has actually been demonstrated recently. The year 2019 accelerated the demise of conventional commerce and marked the emergence of e-commerce by promoting the movement of consumer behaviour from traditional (offline) to online. 

Shopping and entertainment are frequently combined, but this is the way that shopping will develop in the future as e-commerce takes centre stage. Consumers constantly strive to keep up with the rising trends in online shopping, not only by making purchases but also by engaging in unique and immersive experiences.

Trends Vietnam claims that using celebrities as brand ambassadors or “burning money” on discount codes to keep customers and make them loyal is not a sustainable strategy for shops. By using shoppertainment, an entertainment platform that combines shopping, you can become a significant part of consumers’ lives. Shoppertainment will blur the lines between selling, entertainment, and consumers’ daily lives through immersive interactive experiences like live streams, photos, videos, and video games.

The Vietnam e-commerce white paper in 2020 also demonstrates that global B2C e-commerce revenue is anticipated to rise from US$4,280 billion last year to US$6,388 billion in 2024, in addition to the significant expansion in the number of internet users engaging in online shopping.

Which, it is anticipated that Southeast Asia alone will grow from $62 billion in 2020 to US$172 billion in 2025. the percentage of new online shoppers among all online shoppers in China. Vietnam has the highest percentage (41 per cent) in Southeast Asia.

Shoppertainment makes a breakthrough

In the last two years, Ms. Bao Ngoc (Ho Chi Minh City)  has become acquainted with online shopping applications introduced by colleagues. It took two-three minutes, and she ordered and paid for all the necessities for the family, from cooking oil, spices, food, and soap. Previously, with the same amount of goods, she had to spend a few hours going to the market and supermarket.

She also formed the habit of hunting discount codes and watching flash promotions. From the beginning of 2019, the trading floors created interactive games and then exchanged prizes, Ms. Ngoc also participated regularly. “Every day, I spend a few minutes playing. Many games hosted by famous comedians and actors help me both relieve stress and collect coupons to save family expenses,” Ms. Ngoc said. 

More sensitive to technology, Quoc Minh (Hanoi) also actively participates in Facebook groups to share online shopping experiences. He is especially interested in topics such as how to play to increase his chances of winning and which games have high reward values… Thanks to that, he often buys expensive items such as technology products and functional foods that are cheaper than the listed prices.

Conveniences from shopping combined with entertainment for consumers

Shoppertainment gives consumers information about products, as well as being able to discover products before shopping, helping consumers experience product quality and easily choose the right product. Consumers prefer to shop for products, such as clothing, from live streams because they are more realistic when viewing the product in a picture.

Also Read: ChatGPT becomes the helper or killer to all occupations in Vietnam

The combination of shopping and entertainment helps consumers interact with sellers, as well as other consumers, through information sharing or direct interaction at live streams, videos, and video games. Integrated on the sales website and easily chat to support and answer all questions of consumers.

According to the sharing from Lazada customers, shopping with participation in games and watching live sales helps consumers have a pleasant experience after working hours, taking care of stressful families, in addition to receiving promotions.

Some shortcomings in the shoppertainment trend in the domestic market

To satisfy the demands of online shopping and experience the quality of products before shopping with the best service, however, “shoppertainment” is not for all Vietnamese shops; rather, it is only for those who truly grasp it. Because if reality differs from what retailers portray it to be, consumers will inevitably turn against them.

Shoppertainment is a new e-commerce trend, and Vietnam is a developing market. Vietnamese retailers must, however, think carefully about their marketing strategies if they want to win the trust of their clients, which begins with treating them well.

They must realise that “shoppertainment” is the secret to success if they want to establish themselves as a destination for shopping, leisure, and entertainment.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

Image credit: Canva Pro

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Meet the 18 investor-judges for this year’s TOP100 Program

TOP100

Use our special promo code: GO for 75% off your Echelon tickets!

The 2023 Echelon Asia Summit is happening at the Singapore EXPO on 14-15 June 2023. Are you a startup founder, investor, corporate, or tech enthusiast? Don’t miss out on one of the most anticipated tech conferences in the region! For more information, visit the official Echelon page.

The Echelon Asia Summit, organised annually by e27, hosts the prestigious TOP100 program, aiming to showcase and honour the most exceptional startups in the thriving Asia-Pacific region. This renowned initiative extends an invitation to inventive startups throughout the Asia-Pacific area, celebrating their revolutionary concepts that challenge traditional norms and push beyond established limits. Through a rigorous selection process, the TOP100 meticulously evaluates each startup’s offering, team, market prospects, and progress, ensuring that only the most deserving candidates are chosen.

Also read: Echelon: Exploring the future of fintech in Southeast Asia

Selected startups will showcase their business ideas at the TOP100 Program during the Echelon Asia Summit on June 14-15, 2023, at the Singapore Expo. This program goes beyond pitching, fostering connections among participants, investors, mentors, and partners to drive accelerated growth. As the region’s premier startup competition, the TOP100 Program has gained recognition, attracting thousands of applicants seeking visibility and support in the vibrant Asia-Pacific startup ecosystem.

To aid in the selection of the top startups, judges with extensive experience and expertise from renowned VC firms and funds have been enlisted. These judges bring years of knowledge in evaluating startups across various sectors, ensuring a comprehensive assessment process.

Introducing the 18 investor-judges

Selected from our pool of e27 Pro Connect investors, these individuals have been carefully chosen for their extensive experience, industry knowledge, and domain expertise. Categorised according to their respective sectors, these investors will be assigned to groups of startups that align with their specific verticals.

  1. Khairu Rejal, Principal (SE-Asia), Investible, an Asia-Pacific-based venture capital firm investing in technology companies globally, from pre-seed to growth and beyond.
  2. Sejung Yun, Investment Manager, Colopl Next. ​Colopl Next is the venture capital arm of the Japanese gaming company, Colopl. Having invested in over 190 companies around the world, with offices in Tokyo and Seoul.
  3. Kevin Yu, Founding Partner, XCEL NEXT Ventures. XCEL NEXT is an early-stage venture capital firm with a presence in Taipei, Singapore and Silicon Valley.
  4. Herston Powers, Managing Partner, 1982 VC. 1982 Ventures is based in Singapore and focuses on investing in early-stage tech start-ups across Southeast Asia with a core focus on seed-stage, fintech in Indonesia, Vietnam, the Philippines and Singapore.
  5. YekSoon Lok, Founder and Managing Partner, Awesome Ventures. Awesome Ventures is a venture capital firm that invests in wonderful B2B technology businesses from the Seed to Series A stage.
  6. Will Klippgen, Managing Partner, Co-Founder, Cocoon Capital. Cocoon Capital is an early-stage venture capital firm focusing on early-stage, B2B enterprise tech companies across Southeast Asia.
  7. Jessica Koh, Director of Investments, Vertex Ventures SE/India. Vertex Ventures Southeast Asia & India invests in high-growth start-ups seeking their first round of institutional venture capital funding across Southeast Asia and India.
  8. Nick Cocks, Managing Partner, Velocity Ventures, a venture capital firm with a unique focus on the Travel and Hospitality sector in Southeast Asia across five different verticals.
  9. Mike Lim, Partner, TRIREC. TRIREC is a decarbonisation VC based out of Singapore investing globally into early-mid stage start-ups seeking to solve environmental challenges for our future.
  10. Mameaw Sapprasert, Managing Partner, 500 Global/Orzon Ventures. 500 TukTuks is a leading Seed to Pre-Series A investor focusing on Thailand and SEA promising startups.
  11. Cami Lu, Operating Partner, Sunsino Venture. Sunsino Venture Group specialises in early-stage startup investment with disruptive innovation and business model innovation.
  12. Joseph Mocanu, Managing Partner, Verge. VERGE is the world’s first venture capital fund focused on impactful global health technologies at their earliest stages.
  13. Julien Mialaret, Operating Partner, Eurazeo Smart City Fund II. Smart City II is dedicated to new technologies and digital innovation in sustainability. They support companies in advanced mobility, logistics, new energy, circular economy, industry 4.0, property tech, and construction tech.
  14. Regina Ho, Senior Associate, Rakuten Ventures, one of the world’s leading Internet service companies, provides a variety of consumer- and business-focused services.
  15. Darren Soh, Head of Gharage APAC, Gharage. GHARAGE, backed by leading global travel retailer and wholesaler Gebr. Heinemann, builds and invests in start-ups within travel and retail with the mission to turn travel time into valuable time for global travellers.
  16. Simran Hathiramani, Investor, January Capital. January Capital invests in early-stage and high-growth technology companies that are powering the digitisation of commerce in Asia.
  17. Georgios Monoarfa, Investor, TNB Aura. TNB Aura is a Singapore headquartered venture capital firm investing in and helping to build the future of Southeast Asia
  18. Jeff Ng, General Partner, Transcend Capital Partners, an ESG-conscious VC fund that invests in diverse leadership teams in Asia. It was founded by a group of experienced entrepreneurs, investors and corporate financial professionals who have gone through the startup, expansion, fundraising and exit cycle.

Meet these investors in person or connect online

Also read: Crafting compelling narratives: A communication workshop for TOP100 Semi-Finalists at Echelon Asia Summit 2023

Get to know these investors during the Echelon Asia Summit where they will be judging startups on June 14 at Singapore Expo. If you are unable to attend in person, you can still connect with them through e27 Pro Connect by simply clicking the links on their profiles and clicking “connect.”

To find out more about Echelon Asia Summit 2023 and register for the event, please visit the official page.

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Ecosystem Roundup: Sea disbands venture unit | Binance, Nansen lay off employees

Sea Group disbands investment arm
The arm, Sea Capital, stopped new equity investing in 2022 with leadership moving on in May, while Sea itself is placing less priority on investing given market conditions.

SG-based Trirec taps Thai energy firm to launch cleantech fund
The new fund, called Energy Ignition Ventures, has a minimum fundraising target of US$100 million for its first vehicle; It will look for companies tackling greenhouse gas issues in the agri, mobility, buildings, and energy sectors.

SG blockchain intelligence firm Nansen lays off 30% of staff
Nansen was touted as the “Bloomberg for digital assets,” helping crypto investors make informed decisions through its intelligence platform; Companies like OpenSea, Polygon, and Google currently use its platform.

Binance conducts layoffs amid crypto market downturn
The layoffs come during a downturn in the overall cryptocurrency market and after a period of rapid expansion for Binance, which has sprawling global operations.

Stockbit, Fullerton jointly acquire asset management firm Ayers Asia
Stockbit, Fullerton, and Ayers will collaborate to develop quality investment solutions for a broad spectrum of investors across retail, intermediaries and institutions in Indonesia.

Ringkas raises US$3.5M to digitalise mortgage process in Indonesia
The lead investors are East Ventures and Crestone Venture Capital; Ringkas will use the fresh funds to advance and scale its platform across multiple cities in Indonesia and the secondary market.

India ranks 5th in countries with most AI investments
In 2022, the total investments in AI startups in India was US$3.24B, which puts it ahead of the likes of South Korea, Germany, Canada and Australia; Countries that are ahead of India in the list include the US, China, the UK and Israel.

Sequoia India leads US$5.7M round for climate tech startup Newtrace
Newtrace is developing a new type of electrolyzer, which is used to create green hydrogen from renewable electricity; It says its electrolyzers have lower costs and higher efficiency than what is commonly used in the market.

SG’s workforce management platform Hybr1d nets US$3.2M
The investors are Global Founders Capital, MS&AD, 468 Capital, and 1982 Ventures; Hybr1d enables businesses to streamline their IT and HR processes, ranging from onboarding, procurement, and managing devices globally to leave and attendance management.

Apar Technologies invests in Singaporean data analytics firm BigTapp
BigTapp empowers businesses to transform data into actionable insights, driving better decision-making and improved business outcomes; It will enable Apar to achieve its strategic growth objective of doubling its customers within three years.

Amili gets East Ventures backing to expand into Indonesia
Amili provides gut microbiome sequencing services, aiding healthcare professionals in improving patient care and developing probiotic formulations tailored specifically for Asian consumers.

Social networking platform WeGoWhere bags US$1.2M
The investors are 500 Global, Goodwater Capital, Peng T. Ong, and Antler; The app helps users find out what friends are planning ahead of time, discover nearby meetups, and allow them to organise in-person gatherings.

Crypto.com receives license to offer digital token services in SG
With this license, the crypto exchange can continue to extend its digital payment token services to customers in Singapore; Other notable licensed players include Coinhako and DTC.

MPFunds secures US$1.1M to expand its funded trader programme in Asia
The fresh funds will be used by MPFunds to expand into the wider Asia Pacific region and scale up the platform to cater to a diverse and rapidly-growing audience.

Ant Group expands Alipay+ integrations in Thailand
By adding support for the e-wallets, Ant Group aims to help more Asian tourists have a smooth travel experience in Thailand, as it’s a popular travel destination.

SDTA revamps venture building programme for deep-tech startups in SG
The nine-month programme will be segmented by new venture tracks, mentorship from SDTA’s senior advisory board, and access to the market through key Alliance Partners.

Communication workshop for TOP100 Semi-Finalists at Echelon Asia Summit 2023
This interactive workshop for TOP100 Semi-Finalists will provide insights to help startups navigate the complex media landscape in SEA.

Echelon: Exploring the future of fintech in Southeast Asia
Learn all about how fintech has reshaped financial services in Southeast Asia at this year’s Echelon Asia Summit — straight from the experts!

‘Lack of the right team could break your business’
FreshToHome Founder and COO Joseph recounts his roller-coaster ride and how a good samaritan came to his rescue when he almost gave up.

The ownership is with the leadership to be honest and respectful
Each tech professional’s responsibility is to upskill themselves and remain relevant in the job market, says the KarmaV Co-Founder, Madhura Moulik.

Myth busters: Buy Now Pay Later edition
BNPL has grown in popularity because it offers additional flexibility at a time when many people are feeling financially insecure.

Greentech revolution: Catalysing software’s success to drive a sustainable future
The delivery models and enterprise-wide integration associated with the software must also mature and manifest for Greentech.

Empowering startup entrepreneurs: Harnessing benefits of Web3
While Web3 offers numerous benefits, it’s important to note that it is still an emerging field with its own set of challenges.

New research report: The nexus between elite university education and startup funding
Our research underscores the importance of postgraduate education from prestigious universities during the later stages of fundraising for startups.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the platform, and other prizes. Join TOP100 here.

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Unleashing growth, learning, and networking at Echelon 2023

Echelon

Use our special promo code: GO for 75% off your Echelon tickets!

The 2023 Echelon Asia Summit is happening at the Singapore EXPO on 14-15 June 2023. Are you a startup founder, investor, corporate, or tech enthusiast? Don’t miss out on one of the most anticipated tech conferences in the region! For more information, visit the official Echelon page.

This year, Echelon is not just focused on bringing thought leaders, innovative startups, industry experts, and tech enthusiasts together. Through a carefully curated lineup of luncheons, networking, and workshop events, this year’s summit offers an unrivalled platform for attendees to embark on an immersive growth experience!

Here’s a quick look at the sessions happening this year (NOTE: all events require an invitation):

  1. CleverTap: Road to Profitability: Retention Marketing for Growth Workshop & Private Networking Luncheon (Day 1)
  2. Skills Bridge: Personal Branding for Founders: Authentic Growth and Trust-Centered Success Workshop (Day 1)
  3. Zendesk: Private Networking Luncheon: The Rise of the Experience Economy (Day 2)
  4. Prudence: SAFE STEPS D-Tech Network Private Lunch (Day 2)

CleverTap: Road to Profitability: Retention Marketing for Growth Workshop & Private Networking Luncheon (Day 1)

In the ever-evolving world of business, growth leaders and entrepreneurs face a pivotal challenge: staying successful amidst the rapid shifts in consumer behaviour. To tackle this obstacle head-on, Echelon presents two impactful sessions that shed light on the transformative potential of retention marketing strategies.

In a workshop conducted by Jezreel Teng, we will dive deep into the realm of retention marketing and growth campaign strategies – From acquiring new customers to fostering loyalty and driving long-term growth, all campaigns require a fresh perspective in today’s landscape.

Also read: Meet the next 12 frontrunners for this year’s TOP100 program

Additionally, in the current business climate, where budgets are tighter and consumers are more discerning with their spending, businesses face the challenge of growing profitably. In a luncheon hosted by Marc Antoine Hage, will explore the road to profitability through retention marketing for growth over lunch!

Skills Bridge: Personal Branding for Founders: Authentic Growth and Trust-Centered Success Workshop (Day 1)

In the competitive realm of startups, building trust is a pivotal factor in attracting customers and investors alike. If you’re seeking ways to instill confidence in your capabilities and amplify your value proposition, look no further than the transformative potential of personal branding.

During this dynamic workshop, you’ll be guided through a step-by-step process, empowering you to define your unique value, pinpoint your target audience, and craft a compelling personal story. With a focus on effective communication strategies across both online and offline platforms, you’ll learn to curate your digital image and message, aligning them with your desired identity. Additionally, you’ll get to explore how leveraging AI can assist in creating authentic content that articulates your ideas, ensuring that your creative and strategic thinking shines through.

Zendesk: Private Networking Luncheon: The Rise of the Experience Economy (Day 2)

The Customer Experience (CX) has gained significant prominence in the business landscape, thanks to the rise of the Experience Economy. Companies are realizing the need to revamp their approach and deliver exceptional experiences to customers in order to stand out in a fiercely competitive market.

Also read: Echelon: Empowering Southeast Asia’s HealthTech revolution

Zendesk is hosting a Private Networking Luncheon to discuss why and how companies that place CX at the core of their strategies are better positioned to differentiate themselves, forge stronger customer connections, and outshine their competitors!

Prudence: SAFE STEPS D-Tech Network Private Lunch (Day 2)

This year’s edition of the SAFE STEPS D-Tech Awards emboldens the organization’s mission to build more resilient communities through the use of technology, empowering innovators to come up with solutions that predict, mitigate, and respond to disasters.

Prudence is hosting a private networking lunch following the SAFE STEPS D-Tech 

Awards Finals Pitching where the Top 6 startups out of 110 applicants, go through 3 rigorous rounds of judging sessions, to share their innovative solutions that help save lives before, during, or after disasters! 

Echelon Asia Summit 2023

Also read: A sneak peek into the companies attending Echelon Asia Summit 2023

Through engaging panel discussions and hands-on workshops led by industry experts, Echelon fosters personal and professional development for individuals at all stages of their entrepreneurial journey. Beyond the acquisition of invaluable skills and knowledge, the networking events provide a vibrant environment for visionaries, investors, and innovators to connect, collaborate, and build meaningful relationships that can shape their future success. 

Echelon places a strong emphasis on the power of networking. Connecting with like-minded individuals and industry leaders not only expands your professional circle but also unlocks a multitude of collaborative opportunities.

Please note that all sessions above require an invitation, if you would like to be a part of it, send us an email at contact@e27.co. Looking forward to seeing you there!

To learn more about Echelon Asia Summit 2023 Side Events and sign up for the event, visit the official page here.

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Expert speak (Part II): The new world of tokens and ICOs — what it means for your startup and VCs

In the first part of this interview, experts Pankaj Jain and Nitin Sharma — both of whom have earlier worked in the venture capital industry for years — touched upon Bitcoin,  blockchain, Ethereum and decentralisation. In this part, the duo dives deep into the crypto world and Initial Coin Offering (ICO) and what it means for the startup investment ecosystem.

Below are the edited excerpts:

What are altcoins or tokens? What does it mean to own a token?

These are two different things but people are using the terms interchangeably. Generally speaking, alternative coins (altcoins) are cryptocurrencies created as alternatives to Bitcoin. Proponents of altcoins believe that having alternatives to Bitcoin is important to create competition, spur more innovation and mitigate risks.

Pankaj Jain

Nitin Sharma

They believe that this will make the crypto ecosystem stronger, akin to how different world currencies (USD, EUR, JPY, etc.) exist in the fiat world. Litecoin, Dash and Zcash are some of the more popular altcoins.F

The important thing to understand is that altcoins run on separate blockchains with differences in their protocols. For example, Bitcoin and Litecoin run on different blockchains, and the cryptographic details underneath can vary.

As you’ll recall from the earlier part of the discussion, the world of cryptocurrencies relies on a decentralised network of nodes which are continuously and collectively solving cryptographic problems, reaching consensus, validating transactions and adding them to the blockchain.

Also Read: Crypto traders rejoice! HKCEx’s Bitcoin ATM network takes altcoins

Differences such as block lengths can lead to different rewards for solving these cryptographic problems; this translates into different transaction costs that would apply when a particular currency is used. So, for example, Litecoin is supposed to work better for smaller transactions (versus Bitcoin) because its underlying protocol supports faster transactions for smaller fees.

Tokens, on the other hand, are usually defined for use on top of a particular blockchain like Ethereum. Ethereum tokens are what are talk about nowadays in the context of ICOs, and the idea is that the Ethereum platform itself provides the launchpad for all these tokens, without needing them to create their own individual blockchains.

For a rough analogy, think of Apple’s developer tools for the App Store that lead to hundreds of thousands of different applications.

Tokens can provide certain utility, as if they were the “currency” inside that particular platform or economy, and these are called “utility tokens”. In any such use case, tokens are the fuel (the “gas”) or the price to access the protocols or perform an action.

In other cases, they can in some way be equity-linked or even debt-linked. Most tokens today are built on top of the Ethereum blockchain and comply with what’s called the ERC20 standard. Owning a token is equal to holding something which could potentially be very valuable over time in that ecosystem.

The other key reason for their popularity is that they are marketed as a liquid commodity often traded on crypto exchanges, so you’re betting on something disruptive without tying down your money in an illiquid startup.

So, can anyone create these new currencies or tokens?

Theoretically, but not practically. Since decentralisation is the beauty of the crypto world, any group can talk about launching an altcoin.

There are around 800 or so out there. But only a few like Bitcoin matter for now. Any such project has to get interest from nodes to be able to create a large functioning blockchain which can validate and record transactions while guaranteeing speed. Obviously, there has to be market awareness or a new angle for why it’s better than simply using Bitcoin. The currency has to see some large scale adoption and tradeability on exchanges.

Tokens don’t have these challenges because they are defined specifically for use inside a platform or ecosystem. Yet, of course, for the token to be meaningful and necessary, it still has to enhance the value for users of that platform by leveraging the tenets of blockchain.

Give us a couple of examples of interesting new tokens.

The most interesting tokens in our opinion currently have to do with reimagining the basic infrastructure of the Internet through a blockchain lens.

Take a token like FileCoin or Storj, for example, which presents a concept of distributed data storage where, instead of relying on a centralised cloud storage provider (Dropbox or Amazon or Google), data is stored securely across the user network wherever excess capacity is made available. So hypothetically, millions of users can get tokens as a reward for offering space, and arguably the security risks are lower.

                                                                               Source: Filecoin.io

Similarly, a token called Basic Attention Token (BAT) — aligned with a new browser called Brave — is very interesting. The idea is that today, users like us are subject to advertising and we provide hundreds of hours of “attention” every month to various sites or apps. We do so largely via platforms controlled by the likes of Google or Facebook. So users like us provide the community or network effect that powers Google or Facebook, but most of the economic value flows to them, and not to content creators.

Brave talks about a blockchain-based browser where user behaviour will be anonymously captured and advertisers will be able to pay viewers for their attention in the form of BAT. So, you fundamentally decentralise the network and make it about direct interactions between users, publishers and advertisers vs. the current centralised framework.

                                                                    Source: Basicattentiontoken.org

(Note: Filecoin is a new coin or cryptocurrency with its own blockchain, and BAT on the other hand is an ERC20 token issued on top of the existing Ethereum blockchain. Also, none of this should be taken as an investment recommendation).

Another successful ICO was for Civic, which offers the vision of an on-demand identity verification token. Imagine that instead of passing on personal information every time you log in somwhere, or doing so with social authentication (Facebook or Google) in many different places, your sensitive data would never leave your device. Instead, a dynamic Civic ID was passed along to prove your identity.

We’re not saying these new models are ready or proven yet to work at scale, but they are interesting ways to reimagine the status quo.

That being said, the craze has gotten so out of hand that a number of dubious projects and strange coins or tokens are being floated. These have very little to do with blockchain, and in some cases may not even have any business logic. CB Insights pointed out a few funny ones.

                                                                               Source: CB Insights

Let’s talk about Initial Coin Offerings or ICOs. What is an ICO and how does it work? Can you walk us through an example?

Start by thinking about crowdfunding, like in the Kickstarter or Indiegogo worlds. An ICO is a funding mechanism that is based on issuance of tokens and raising money via a crowdsale (similar to prepaid revenues in the crowdfunding format). In the ICO, a company or foundation typically issues a token which represents a self-enforcing smart contract that has been programmed according to a whitepaper.

Also Read: Infographic: What’s an Initial Coin Offering (ICO), and how does it impact the fintech and cryptocurrency industries?

The company started by demonstrating the advantages it gets from being decentralised on the blockchain. Let’s take Brave’s ICO for example. In their case, they had also created and launched a product (a browser). They argued in a whitepaper that a new blockchain-based system directly connecting advertisers, publishers and users would be better than today’s status quo.

They talked about better privacy, load times and the ability for consumers to get paid for reading content. They argued that a new token is required to make this happen. They called this BAT and explained what it does, why it is critical and how it would be transacted between parties.

Tokens, as we discussed, represent an internal currency (roughly speaking) within a company’s platform. While this can sound like typical virtual credits or in-app currency, a better way to think about the token is that it’s the price to access the underlying protocols.

Tokens can be either utility tokens that are critical to the functioning of that project, or in some way tied to a claim on equity returns from the company. The idea is that if the platform can truly disrupt the industry via the application of blockchain, the tokens will rise in value and can be a good investment, especially for users who believe in the platform and can participate in the crowdsale. Arguably, the token holders will grow the company’s ecosystem and bring in new users resulting in a network effect down the road.

Coming back to Brave, they defined uses for BAT in terms of acquiring ad slots in the Brave browser, or even inside other browsers or messaging apps, or for micropayments for digital goods bought.

The best projects create technical documentation and Github repositories with some code, and bring together a team and advisors, including some from the crypto world. Many projects also do a pre-ICO sale (often with traditional VC investors) before going to the broader market for a token sale.

In parallel, there is legal and tax structuring work, and for some projects, this can be a significant cost. There is also the writing of an ERC20 smart contract which runs on the Ethereum blockchain, and a security audit of the contract if need be. The project is announced to the community, and marketed via crypto sites and forums, apart from social channels like Reddit, Slack and Telegram to build awareness and provide clarifications.

Finally, there is a token sale platform used for the actual buying of tokens from the company in exchange for BTC or ETH which is transferred to the company’s address. When the sale is concluded, the tokens are issued and delivered to the buyer’s ERC20-compatible wallet address via a smart contract.

In Brave’s case, it sold one billion tokens. They also created a development team pool of 200 million tokens and a user growth pool of 300 million tokens. These pools will allow them to incentivize developers and consumers to spur activity and create the network. In 30 seconds, they were able to collect 156,250 ETH which amounted to about $35 million at the time. (Note that this was an exception rather than the rule).

Do ICOs raise money in dollars or cryptocurrencies? Can the average person participate in ICOs?

For the most part, companies that do ICOs collect payments in Ether (ETH) or Bitcoin (BTC), and in some cases, they allow USD as well. Regarding your second question, while we are not offering any investment recommendations here, it is true that many ICOs can allow average buyers to participate.

Interested parties should do their diligence and check this case by case; in some cases, they are only open to accredited investors or have a minimum amount. Assuming someone wants to participate in an ICO token generation event (also called tokensale or crowdsale), they’ll usually first need to figure out buying Ether and Bitcoin somewhere and in the ICO, they’ll transfer the amount in exchange for tokens from the company.

How is an ICO different from typical VC fundraises?

Obviously, this is extremely different compared to a typical VC fundraise. You are raising the money from users and a large community of believers from the crypto world, rather than institutional venture funds.

The mechanism as we pointed out is very different – it’s far more open, the overall process can be sometimes faster than a VC round (keeping technical prep work aside), and you may not give up equity. You are also taking on the responsibility of delivering value in these tokens, and have to be comfortable with the volatility in Bitcoin or Ether, besides volatility in the price of your own token.

It’s a very interesting new way to overcome the legacy challenges of VC funding, but we should note that it’s still early and no actual new token project has seen validation at scale yet.

How big is this market now, and is the bubble sustainable? How are investors doing diligence around the key risks with these ICOs?

ICOs have grown tremendously in the last couple of months, with over US$2 billion raised thus far in 2017. As per data from CB Insights, not only has traditional venture funding to blockchain been eclipsed by ICO funding, the ICO market also seems to be larger than the size of the total early-stage VC market right now. A large source of capital is the wealth that early investors and miners in the crypto world hold today, since BTC alone is close to US$70 billion in market cap.


We don’t think this is a fad, though there are several indications of a bubble. In the long term, ICOs should be a viable path to funding projects that rely on the blockchain.

At the moment, most of the cryptocurrency price rise and rush of money into ICOs are both speculative in nature. And they feed into each other. ICOs provide a good use case for crypto and an option for large crypto holders to diversify or experiment, and in turn the growth of the ICO market boosts usage and demand for crypto, especially ETH. Basically, this is creating a new ecosystem.

There are a lot of scams, and new investors should be very careful. In our estimate, only about 20 per cent of the recent ICOs are raising any significant sums. There are a number of ICOs where the business premise itself, the team quality or the way the process is run is highly questionable. There are also real security hazards since there is no recourse by design, for BTC/ETH gone to a fraudulent address. Most new investors are following hype without basic diligence, and this is not sustainable.

Those who are closer to the crypto world are asking questions like: Is blockchain critical for this project? Is this platform better with decentralization? Is there even a need for a token? Is the token a real utility token or just a way to raise money? Is the token a security subject to securities laws?

For the diligent, there are certain online review sites that can help. Good projects usually have code or detailed documentation in Github repositories accessible for public review. At the very least, reading the whitepapers in detail can reveal something about the motivations and backgrounds of the team and the soundness of the business plan.

What is the role of regulators?

This is a raging debate right now, and regulators worldwide are figuring this out as we speak. Many ICOs like to clarify that their tokens do not confer any rights or stakes, and hence are not intended to be securities.

The central question is whether tokens – even when they are defined as “utility tokens” – are being invested in with the expectations of returns. If so, should they be regulated under existing securities laws or will they need altogether new guidelines?

Blockchains and beyond: This short video explains how Chinese NEO blockchain aims to solve real-world problems

In the US, for example, something called the Howey test has traditionally been used to define whether something is a “security”, but it’s not exactly applicable for blockchain-based crowdsales. The US Security and Exchange Commission (SEC) has started to clarify their stance, indicating that in some cases, the token sales will need to be registered with the SEC. They may also restrict which exchanges the tokens can trade on. The next few months will be interesting to watch.

Why did China ban ICOs recently? How does this affect the future outlook?

There may be a few different explanations ranging from wanting to “pause” (vs. outright ban) and take stock of how certain ICOs are clear scams, or what regulations should generally apply to ICOs, to worries about the outflow of capital and money laundering, to long-term implications for monetary policy control.

It looks like almost US$800 million of cryptocurrency was raised via ICOs in just eight weeks in July and August, so clearly the market was overheating too quickly. Earlier this month, the People’s Bank of China effectively put a halt to ICO activity and asked ongoing ICOs to return crypto deposits collected. A few of the largest exchanges also stopped functioning.

It’s hard to imagine China not aiming for a leadership role in the blockchain world, so our guess is that new licensing regulations are coming soon. This should be a good move in the medium to long term, since it will very likely clean the market of substandard projects and scams. It could also spur jurisdictional competition as other countries offer more ICO-friendly policies.

What advice do you have for any startups in the region that might be thinking about ICOs?

Please don’t be swayed by the hype. In a way, ICOs should be one of the harder – not easier – ways to raise money because the bar for decentralisation, blockchain relevance and implementation/prototypes should be very high. The market is correcting rapidly. Only about 20 per cent of the projects raise any substantial sums.

Crypto investors are now well aware of the low quality of many projects, and are becoming far more discriminating. The recent moves by China and the risk of more regulatory scrutiny in other countries further makes them sensitised to the risk. Going forward, we anticipate that serious blockchain projects will raise maybe even larger sums on average and mediocre ones will fall flat.

Doing an ICO properly involves some cost and thorough legal vetting. If you’re trying to raise any significant amounts (let’s say more than a couple of million dollars), it’s very likely that you will want investors from the US, China or the EU, so you need to carefully consider how your tokens would or would not fall under the purview of respective securities laws. Since many tokens are being offered essentially as investment opportunities, it’s possible that they will need to comply with existing securities laws before new ones are drafted specifically for ICO tokens.

You also need to find the right kind of advisors. Beware of online scams or individuals who sell you a story about completing your ICO, without having the right experience or credentials. You should also be paranoid about the security of the wallets in which you receive the cryptocurrency from the public, and the protection of private keys. The smart contract must also be well programmed and tested so that unintended actions or transactions don’t happen.

What do ICOs mean for the future of VC funding?

For a few years now, the VC funding model has been under pressure from several directions: Kickstarter-like crowdfunding sites, AngelList syndicates and microfunds at the seed-to-Series A stage, and new entrants like PE, hedge funds, strategics and sovereign funds at the later stage.

Decentralised funding via ICOs is one more development in that direction. The important takeaway is that cryptocurrencies and ICOs have the potential to disintermediate VCs to some degree while also allowing a new class of angel investors to emerge.

VCs are no longer the only gatekeepers for early-stage capital. Many more parties can get into companies very early, typically the domain of VCs and angels. With ICOs, it crosses borders and allows ideas to find backers anywhere on the planet, rather than trying to get an introduction to a VC or angel, driving down to Koramangala (Bangalore) or Sand Hill Road, pitching them and going through a process to try close funding.

All this being said, ICOs are still mostly a phenomenon rooted in the crypto community. Taking the esoteric nature of blockchain and the crypto community into account would suggest that ICOs aren’t going to replace traditional VC funding in the foreseeable future.

Also, let’s not forget that good VCs do add tremendous value through their experience and networks which can’t be replaced by ICOs. However, much like seed funding has changed and evolved, we expect early-stage VC will also need to evolve rapidly.

How has the venture ecosystem embraced the rise of cryptocurrencies or ICOs?

This is happening in a number of ways.

  • Several Silicon Valley VC funds have been directly investing in blockchain startups and exchanges like Coinbase for a few years. Many VCs personally hold crypto.
  • 50+ crypto hedge funds that pool and trade various digital currencies and tokens, have appeared on the scene – and VCs have backed some of these like MetaStable, Pantera and Polychain.
  • VCs are beginning to invest in the equity rounds pre-ICO or the pre-ICO sale of tokens (e.g. FileCoin). The idea here is that these are investments with the same high risk – high reward profile, but with the benefit of liquidity.
  • Many have backed separate venture funds created with a blockchain-specific angle (e.g. Blockstack Signature Fund).
  • AngelList has introduced CoinList to enable ICO funding for its community.
  • It’s also interesting to note that some of the ICO funded ventures like Tezos have themselves turned into quasi-VCs after raising a lot of capital.

How do you plan to create more awareness around crypto tech in the region?

We are doing our bit to meet startups and developers and share learnings from our networks in the US and elsewhere. We’ll create more content and continue to follow this space from a fundamental perspective. We are happy to support the growing community on social channels (Telegram, Slack, Twitter, Facebook) in any way we can, or work with the community around hackathons, discussion forums and other networking events.

Jain is a veteran investor who has seen both the hedge fund and venture worlds. He started his career at Long Term Capital Management (LTCM) and until recently, built and headed 500 Startups India where he invested in over 60 startups across the US, India, Bangladesh, Jordan and Europe. He tweets @pjain

Sharma is an ex-founding member and Principal at Lightbox (a US$200 million VC fund focused on India), and was also previously a VC in the US at NEA besides being an early employee and head of business development at EverFi, one of the largest edtech platforms in the US. He tweets @nitinsharma1

Lead image: lightboxx / 123RF Stock Photo

The article was first published on September 28, 2017.

The post Expert speak (Part II): The new world of tokens and ICOs — what it means for your startup and VCs appeared first on e27.