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Scaling up? Here’s the 5-point health check for hyper-growth businesses

Building a hyper-growth company is a challenging task that requires flexibility, constant questioning, and pivoting, as well as a large amount of confidence, capital, and energy. To assess the quality and health of such businesses quickly, the five-point health check for hyper-growth businesses is an efficient and proven tool.

It consists of five checks based on many decades of professional experience: a clear and understood vision and strategy; a focus on creating future value; a long-term asset focus; the establishment of a mega-culture; and an assessment of the true level of investor support.

Like regular health checks for athletes or mature people, business leaders and coaches can use the tests to check on a fast-growing business without slowing its growth down.

Check #1: A clear and understood vision and strategy

Tell me “who we are,”, “what we stand for,”, “how we differ from the competition,” and what makes us unique.” or how to assess the existence of a clear vision and company strategy.

A clear vision and strategy are essential for building a high-growth company. They provide direction, align everyone towards a common goal, prioritise activities, identify potential roadblocks, and create a focused and disciplined approach to business.

A well-defined and understood strategy aids in the effective allocation of resources and the development of contingency plans to overcome challenges, whereas a clear vision motivates employees and attracts investors. A clear vision and strategy, when combined, lay the groundwork for long-term success.

The Check

Ask a few random employees, managers, or the CEO to describe the company’s core values, the problem it addresses, its competitors or equivalent businesses, and why our business is superior. If the results are inconsistent, the design process needs to restart.

Check #2: Future value creation

How does the future look? “Or how do you assess a company’s ability to create value in the future?” High-growth companies must have a clear future focus in order to achieve long-term sustainability. Most businesses have a complex set of these data points, but they arrive too late and only reflect the past.

Forward-looking reports, such as total revenue for the period ahead signed up, upcoming customer signups or cancellations and the impact on financials and cash forecasts, are missing. The best analogy is being in a race car; the race car represents a fast-paced company.

Also Read: How to balance rapid growth and sustainability as a startup founder

A driver in such a race car requires a large windscreen (forward-looking information) to see what is ahead. If a driver only uses the rear mirror (financial reporting packages), obstacles are only discovered after the fact, which is too late. With vital, timely information, high-growth companies can build strong teams that can execute the company’s strategy and drive growth.

High-growth companies can continue to create value and drive growth in the long run by staying ahead of the curve and adapting to changing market conditions.

The Check

Examine and extend the daily, weekly, and monthly reporting packs and board reports for future-oriented financial and operational information.

Check #3: Long-term asset focus

“Do we have a long-term asset focus, or are we just chasing revenue or share price fluctuations?” or “Are we concentrating on assets and their protection and growth as a business?”

CEOs who only look at the share price and base all of their decisions on short-term share price movements are setting the business up for failure. The share price is determined by business results and the market’s belief in future success. Financial results are the result of a company’s investment in assets and moats, which ensure future financial success and drive share price growth.

A large and growing customer base, recurring revenues, a strong brand, a clear value proposition, a competitive technology platform, a world-class team, and other assets all contribute to future results.

The Check

Examine the daily, weekly, and monthly reporting packs, as well as board reports. Is the emphasis solely on delivering financial results against budgets or also on constructing assets and moats to protect the assets? Is the incentive structure geared towards asset creation or short-term financial results?

Check #4: Mega-culture

“Do we have a true mega-culture that fuels and protects our growth?” or “How do we fare in a BBQ or hotpot test?”

Creating a mega-culture is critical for building a successful and sustainable business. A mega-culture is a culture that is deeply embedded in a company’s values, beliefs, and behaviours and permeates all aspects of the organisation.

It necessitates a clear and understood company vision and direction that cascades down into individual focus and reward systems, the presence of a high-performance team (not a work group, but a team), leaders who serve rather than managers, clear company values, and company confidence. This type of culture inspires and motivates employees, fostering creativity and innovation and driving long-term success.

The Check

Pay attention to what employees and leaders say at company events, such as a company barbecue. Pay attention to how they describe their company, their peers, and their leadership in social settings outside of work, such as a barbecue dinner. Only in such circumstances are people truly candid about their feelings. If, after hearing the speech, you feel compelled to join, the company has passed the BBQ or hotpot test.

Employees who are excited to bring their loved ones to the event and discuss their work reflect the company’s strong and positive culture. If, on the other hand, employees are hesitant or dissatisfied with their jobs, it may be a sign that the company’s culture needs to be improved.

Check #5: Solid investor support

“Does the company have complete investor support?” or “What story does the share price or the investors tell?”

Also Read: Why Japan’s tech leaders are eyeing Thailand as a 2023 growth market

Investor support is critical for high-growth businesses. Investors can help you achieve your goals by providing capital, expertise, and industry connections. It is critical, however, to select investors who share your values and future vision. Investors who share your mission and values are more likely to support your long-term, sustainable growth.

A long-term, depressed share price indicates that there is an underlying issue. While managing the share price should not be the primary focus of a company’s leadership, strong asset creation and investor relations should result in an appreciation among investors or, where applicable, the capital market.

Investors dislike shifting sand and changing stories, so consistency is critical. Investor confidence requires evidence that the strategy works as well as clear progress reports with well-defined metrics.

The Check

Check the share price of publicly traded companies to see why it has reacted to certain news in the way that it has. Speak to key shareholders and try to understand how they see the business for all companies, listed or not. Have they grasped the direction and value creation? Is the investor relations messaging consistent, or are we changing direction, and message, on a regular basis?

Final thoughts

In summary, the five-point health check for hyper-growth businesses is an efficient and proven tool that can help business leaders and coaches assess the quality and health of a fast-growing company quickly. By using this tool, leaders can ensure that their business is on the right track towards long-term success.

Note: “Hypergrowth” means annual revenue growth of 40 per cent or more.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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Meet the e27 Connect investors that invested in SEA in April first half

In Southeast Asia, the first half of April saw several equity investors joining investment deals across sectors. As expected, most of the companies that raised funding in the period have been seed-stage and early-stage startups.

We have compiled a list of the 13 Connect investors (those who have been verified by e27 and agreed to receive connection requests from startups) that have invested in Southeast Asian tech startups from April 1 to 15, 2023.

AppWorks

Based in Taiwan, AppWorks is a startup community and VC firm built by founders for founders. As a VC, AppWorks manages three VC funds, typically investing in seed to Series C companies. It funds 20 deals a year.

Its portfolio firms include Lalamove, Dapper Labs/Flow, Animoca Brands, 91APP, Figment, Carousell, ShopBack, Tiki, 17LIVE, and KKday.

It invested in Indonesian property rental startup Travelio last week.

SC Ventures

SC Ventures is a business unit in Standard Chartered to enable innovation, invest in disruptive financial technology and explore alternative business models. It primarily invests in fintech companies that enable forward-thinking capabilities and manages Standard Chartered’s minority stakes in its fintech partners. Its other focus verticals are AI, blockchain, finance, insurtech, and mobile.

Also Read: The week that was: A snapshot of the top news stories published in April 2nd week

Last week, it invested in Singapore-based fintech startup BetterTradeOff.

Wavemaker Partners

Wavemaker takes a portfolio-building approach to early-stage (seed to Series A) investing. It usually starts with a US$100,000 to US$200,000 cheque and follows on until US$1 million. It has 15 member funds across four continents.

Wavemaker Group is a multi-faceted cross-border venture capital firm founded in 2003. The firm is dual headquartered in Los Angeles and Singapore and has raised over US$580M across multiple funds. In Southeast Asia, Wavemaker focuses on enterprise and deep technology companies.

Its Singapore-based investments include Luxola (acquired by LVMH), ArtofClick (acquired by Xurpas), and Pie (acquired by Google).

The VC firm backed TablePointer, an energy-efficiency-as-a-service (EEaaS) startup in Singapore, last week.

Global Founders Capital

GFC is a stage-agnostic investor. It invests in seed and Series A, or participates in later rounds. Its focus verticals are agritech, AI, AR, VR, Big Data, consumer, e-commerce, education, finance, gaming, ICT, logistics/supply chain, mobile, productivity & CRM, real estate, SaaS, sports, and travel.

GFC co-invested in Indonesian tech-enabled fitness startup Fit Hub last week.

East Ventures

East Ventures is a seed to early-stage venture capital firm based in Singapore, Indonesia, and Tokyo. Founded in 2010 by the co-founder of Mixi.jp and other prominent investors/entrepreneurs in Asia, it has invested in over 150 companies, ranging from internet startups to commerce, social, game, and mobile services.

It invested in Legit Group and Fit Hub last week.

Trihill Capital

Trihill Capital is an innovation-focused fund investing in seed-to-growth industry disruptors in Southeast Asia and public equities globally. It targets solution-oriented companies and transformative founders across sectors and stages.  Its investment strategy combines bottom-up and top-down approaches, combining fundamental research with technical and macro overlays.

Trihill Capital is affiliated with one of the leading agriculture companies in the region and is based in Singapore with a satellite office in Jakarta.

It participated in Fit Hub’s raise last week.

AgFunder

Based in Silicon Valley, AgFunder is a new kind of VC firm built on proprietary technology and a global ecosystem of over 85,000 subscribers. It invests in exceptional and bold founders building the next generation of agrifood technology companies that will transform our food system.

It joined a funding round of TablePointer last week.

ENGIE New Ventures

ENGIE New Ventures was founded in 2014 as the corporate venture capital fund of global energy provider ENGIE. Its €180 (US$197) million fund is dedicated to making minority investments in technology startups that complement existing activities and resources to spur internal innovation within ENGIE.

MDI Ventures

MDI is a corporate venture capital initiative by Telkom Indonesia which is based in Jakarta with operations in Singapore and Silicon Valley. MDI combines a VC model with services in providing companies from Telkom Group with access to operational assistance and help in building startups’ growth engines after making a financial investment.

Also Read: The week that was: A sneak-peek into the top news stories published in April first week

The focus verticals are digital ads, payment solutions, and cloud computing, Big Data, media services, digital life, mobile apps, e-commerce, and IoT. It works closely with global accelerators and venture firms to bring proprietary technologies from other mature markets into various businesses of Telkom Indonesia.

It joined the round of TablePointer last week.

Winter Capital

Winter Capital is a global growth equity firm founded in 2015 by Goldman Sachs EM senior alumni. With US$1.4 billion under management across three funds, Winter Capital focuses on growth equity investments in consumer industries going through technology-enabled change. The funds invest globally in fast-growing tech companies in four select verticals: financial, healthcare, education, and consumer services.

It co-invested in a financing round of Legit Group last week.

ORZON Ventures

ORZON Ventures, powered by OR (#1 Oil and Retail company in Thailand) and 500 TukTuks, invests in promising Series A-B startups in Thailand and Southeast Asia under the theme of mobility, lifestyle, smart retail, health & wellness, and tourism. Startups in ORZON portfolio can accelerate their growth via OR ecosystem and at the same time, gain access to 500 Global’s network and expertise. In other words, the fund will invest in startups that meet the needs of future mobility solutions or those that respond to the new changing needs of the modern lifestyle, such as F&B startups, travel, health, wellness, and other digital lifestyle solutions.

It is an investor in Travelio’s latest round.

Leet Capital

Leet Capital is an equity crowdfunding platform that helps bridge high-potential companies to passionate investors. It also runs Leet Academy which focuses on providing startups access to knowledge of starting, running, and scaling a business in the digital age. It leverages both 1337 Ventures and Leet Academy to provide advisory and growth capital solutions to high-growth startups and SMEs via ECF and other relevant capital sources and channels through its MOOC programmes or monthly events.

It invested in Qmed’s round in the first week of April.

SBI Ven Capital

Founded in 2007 and based in Singapore, SBI Ven Capital is a private equity firm that invests in financial services and technology sectors across Asia. It works with financial services and technology companies that are looking to raise equity or equity-linked financing; have market-leading products, processes and/or technology; and backed by a strong team with whom SBI Ven Capital can partner.

As of December 31, 2021, SBI Ven Capital is managing US$549M.

It invested in Fresh Factor’s round in April’s first week.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the platform, and other prizes. Join TOP100 here.

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Why you should battle the traffic and Meetup with us in Manila

e27 Regional MeetUp Philippines

e27’s Regional MeetUp 2023 seeks to gather regional disruptors and innovators and bring the latest insights on the regional tech startup ecosystem straight into their respective homes — our next stop: Philippines.

We’ll see you at WeWork Menarco Tower, BGC Taguig City on Tuesday, 18 April. What to expect, you might ask?

The e27 MeetUp in the Philippines features a panel discussion with the topic “Southeast Growth Series: How can the Philippines’ tech ecosystem grow sustainably and where are future growth drivers”, with speakers Katrina Chan, Executive Director at IdeaSpace and QBO; Kristine Ongcangco, Founder and CEO of Parlon; Franco Varona, Managing Partner at Foxmont Capital Partners; and Mohan Belani, CEO and Co-Founder of e27; with moderator Christine Galolo, General Manager of e27.

Also read: Meet the e27 Connect investors that invested in SEA in April first half

This event is an excellent opportunity to connect with the local tech startup community at Manila, share insights with experts and your peers, and potentially get free tickets to the Echelon Asia Summit happening on June 14-15 in Singapore.

The e27 MeetUp is also a great opportunity to explore how you can work with the e27 community – and e27 – to help you achieve your goals.

This is an invite-only event. If you would like to be a part of it, leave us your details in this form.

This event is brought to you by e27, in partnership with WeWork and WebEngage.


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BetterPlace acquires Malaysian on-demand frontline workers firm Troopers

The founder of Betterplace and Troopers following the singing of the deal

BetterPlace, SaaS-based frontline workforce management platform in India, has announced the acquisition of Malaysia-based Troopers, a provider of on-demand, pre-screened, part-time frontline workers to enterprises.

The transaction details remain undisclosed.

The deal will allow BetterPlace to accelerate its presence and establish a stronger foothold in Southeast Asia. It will integrate Troopers’s automated gig matching and rostering features into BetterPlace’s SaaS platform.

Founded in 2017 by Joshua Tan and Kelvin Lee, Troopers is a digital HR tech platform for flexible work. It works with a range of brands across Malaysia to meet the needs in terms of on-ground activations, offline marketing, merchandising, in-store promotion, logistics, warehousing, concerts and shared services.

Also Read: Meet the e27 Connect investors that invested in SEA in April first half

Since its app launch in 2021, Troopers claims it has garnered over 180,000 verified users.

It claims to have helped over 50,000 gig workers in Malaysia find employment since its inception.

BetterPlace has developed an AI-powered platform that provides matchmaking capabilities for companies seeking skilled candidates for gig and full-time positions.

In addition to hiring and applicant-tracking software solutions, the company also offers remote onboarding, rostering, and digital upskilling capabilities for enterprises.

The latest deal follows BetterPlace’s recent expansion in the region by acquiring Indonesia’s blue-collar workforce fulfilment platform MyRobin.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the platform, and other prizes. Join TOP100 here.

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Forge Ventures leads US$1.3M pre-seed round of Mito Health

The Mito Health founders

Singapore-based healthtech startup Mito Health has secured S$1.7 million (US$1.3 million) in seed funding.

Forge Ventures led the round, with participation from angels, including the founders and executives of ShopBack, Carousell, PatSnap, Glints, SingLife, Rainforest, ErgoTune and OhMyHome.

Mito Health was co-founded by Tee-Ming Chew, Kenneth Lou, Joel Kek, and Dr Ryan Ware. Chew and Kenneth previously co-founded and exited Seedly, while Joel Kek earlier led engineering teams at TraceTogether at GovTech. Ware is a former surgeon.

Also Read: How big data in healthcare influences better patient outcomes

The startup augments medical expertise with AI to create personalised health plans for customers based on their diagnostic results and wearable data. It guides users through rigorous optimisation cycles throughout their member experience using digital coaching in the areas of diet, exercise, supplements, and sleep.

Mito aims to serve the health-conscious demographic and individuals looking for strategies to maintain their health beyond annual checkups and supplements. The initial focus is Singapore, with plans to expand regionally into other developed markets.

CTO Joel Kek said: “Imagine having an always-accessible medical team that understands you well, helping you to improve health and performance. This currently exists for athletes and the ultrawealthy. Mito Health makes this accessible by combining deep medical expertise with advanced AI models.”

Also Read: Meet the e27 Connect investors that invested in SEA in April first half

“Personalised, preventative strategies are key to extending lifespan while preserving the physical and cognitive quality of life, and AI will pave the way to the widespread accessibility of bespoke care,” added Chief Medical Officer Ryan.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the platform, and other prizes. Join TOP100 here.

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TablePointer raises US$2.3M to enter new markets with its IoT, AI-based energy efficiency solutions

TablePointer Founder Jason Tang

 

(An earlier version of this article wrongly mentioned the fund raised as US$3M. It has now been corrected.)

TablePointer, an energy-efficiency-as-a-service (EEaaS) startup in Singapore, has received over US$2.3 million in an oversubscribed seed funding round led by Wavemaker Partners, AgFunder, and ENGIE.

The funding will be used to add new features and product modules and enter fast-growing markets in Southeast Asia.

TablePointer helps businesses become more energy efficient through its EEaaS model. It provides IoT and AI solutions for energy efficiency at no upfront costs and manages their implementation, monitoring, and maintenance. Its plug-and-play energy efficiency technology primarily targets the food and beverage industry.

Also Read: This eco-friendly and energy-efficient air-conditioner cools you, not your room

By helping its customers reduce their energy consumption, TablePointer is helping to reduce greenhouse gas emissions and combat climate change.

Steve Melhuish, Chairman of TablePointer and Founding Partner, Wavemaker Impact, said: “The F&B industry has been slow to adopt sustainability solutions due to perceived lack of rapid ROI. TablePointer addresses this problem by offering a plug-and-play solution that provides immediate tangible savings and significant reduction in greenhouse emissions without any upfront costs. This has led to fast adoption by both small independent outlets and some of the largest most recognisable F&B chain brands.”

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the platform, and other prizes. Join TOP100 here.

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7 lessons from building a 7-figure SaaS business with just 1 engineer

You don’t need millions in VC funding to build a sustainable company. In fact, companies like eBay, HP and Dell were originally bootstrapped

At CodeInterview, we built a profitable seven-figure ARR business with minimal outside capital (cash still unused) and an average engineering team size of one. 

Along the way, we learned valuable lessons about building a lean company that I’ll share with you today. These are difficult times, especially for tech, so I hope these lessons will help you de-risk your business and come out of this crisis stronger than before. 

Here are seven lessons from building a seven-figure SaaS business with just one engineer.

Before starting

Before starting CodeInterview, I was running a dev agency working with clients like Microsoft, Nokia and ESPN.

My focus was on hiring engineers and building teams so I needed a way to quickly and accurately evaluate developer skills. This was back in 2014 so I couldn’t find any out-of-the-box solutions to this problem, especially when hiring remotely. 

So we built a simple tool for coding assessments to use in-house. This evolved into CodeInterview, a full-featured platform with programming tests, interviews and take-home projects. 

When we started selling it to other companies, it was much easier to develop new features and find the right people to talk to. This was because we understood the problem and actively used it in our own recruiting. 

Also Read: What founders need to watch out for before joining a startup accelerator

So rather than building in the dark, the lesson here is to scratch your own itch. This makes it easier to hit product-market fit without wasting time and resources on building the wrong things. 

Early feedback stage

To get early feedback, I offered CodeInterview to existing clients and some of my friends who were in senior engineering positions. It turned out that some of the must-have features we came up with had to be killed. 

Ever since then, one of our key priorities has always been ease of use and this led to a great benefit when building a lean company — very few customer support requirements. We have been able to effectively serve 60,000+ users so far with just one customer success specialist. 

So the lesson here is don’t be afraid to kill features — you will end up with a more intuitive product that doesn’t expand your overhead with each new customer. 

Investors or mentors? 

As mentioned in the intro, we did raise seed funding when starting CodeInterview. This was mostly to get access to people like Tim Draper, Ravi Belani and Steven Tamm (ex-Salesforce CTO) who became our investors. 

The first introduced us to some of our key customers. The latter taught us about selling to engineering teams at large organisations like Google and Adobe.

Another one of our investors, The Alchemist Accelerator, gave us a structured B2B sales curriculum and paired us with Kevin Ramani, ex-Head of Sales at Close.io, as our sales coach. 

So early on, try to pair up with the right advisors and investors in order to gain access to more than just money — the skills and intros we got proved invaluable for us even to this day. 

Finding the right marketing channel

I have seen startups spending thousands of dollars per month in PR early on. It’s a mistake. You need to focus on finding early adopters who are looking for your product, ideally in a well-defined niche. 

As Paul Graham says: “Build something 100 people love, not something 1 million people kind of like”. 

Now, let’s look into our own experience in more detail. 

One of our biggest advantages has been simply having a relevant brand and domain name. As of writing this article, the term “code interview” has 1,600+ monthly searches and we always rank in the top 3 results, largely because of our domain name. 

Also Read: Navigating a recession: How founders can protect revenue as funding dries up

Of course, some of this search volume consists of people looking for our brand name but the majority are likely interested in the topic — either as a candidate or an employer. 

Our domain name is also giving us an advantage in many related terms like “code interview tool” or “online coding interview tool” which are super relevant keywords for us. 

So, if possible, try to purchase a descriptive domain name and aim for search traffic with high-value and low competition. You may find SEO works a lot faster and cheaper than expected, especially when compared to channels like PR. 

Subscriptions are the holy grail

Although we started getting a consistent stream of users, monetisation was still difficult. 

What really moved the needle was the introduction of a pay-as-you-go model. We found out that many of our users are senior engineers just exploring different solutions. Committing to a monthly or annual subscription usually involved getting their finance and procurement teams on board which was a big barrier. 

The pay-as-you-go model (paying US$5 per interview) allowed customers to expand usage, often using their personal credit card, before getting management buy-in. This means they had a chance to integrate the product into their hiring flow before committing to a subscription. 

When the main users turn into power users, it gets much easier to get buy-in from other stakeholders.

The key lesson is that while subscriptions remain a good way to boost the value of your business and make it more predictable, you should explore other pricing models that may be a better fit for your company.

On hiring people

As we grew, the temptation to hire additional full-time employees was high. There are endless projects you want to start or recurring tasks to complete which, at a surface level, seem like great reasons to expand your team. 

And this is exactly what many tech companies did – leading to mass layoffs in 2022 due to overhiring throughout the pandemic. In order to keep overhead low and increase your chances of surviving an economic downturn, you should carefully plan the roles you truly need. 

Here’s a bit more from our experience: 

Instead of expanding our in-house team of 4, we relied on short-term contractors and external advisors to help guide our internal team. We hired generalist employees and specialised contractors to mentor us or execute directly. 

For example, we have some very senior engineers from companies like Microsoft and Meta on our advisory board helping our product team with issues like scaling and software architecture. We also have external consultants to help us with growth and SEO. I’ve personally had a sales coach and stay connected with peers and mentors to help with strategy. 

Here’s the rationale: a young cash-deprived startup can not afford to hire expensive experts for everything. Instead, hire high-energy generalists who are hungry for learning and have an “I can do anything” attitude. But make sure you connect them with the right experienced coaches.

This approach has helped us remain profitable and in a stable position even now – as other companies are scrambling to raise cash and keep up with high labour costs.

Our key lesson is this: hire generalist employees and specialist consultants to guide them in order to stay lean and profitable. 

The right mindset

I started my career very early, running my dad’s small retail shop in Karachi, Pakistan. This was a transformative experience as you have to focus on profitability and cash flow every single day. 

Also Read: Insights from a Singaporean founder’s journey to Silicon Valley

I found this very helpful when building a lean SaaS company. If you don’t want to rely on investors’ money every six months (and want to make fundraising easier), you need to obsess over profitability. 

This is not just related to costs. You should also focus on sales from day 1. Not only do you get to monetisation faster, but you will also naturally prioritise features users are willing to pay for and avoid wasting time on activities that don’t generate revenue. 

So obsess over cash flow and profitability – this is a key reason why many successful companies (bootstrapped or funded) were able to build for the long term and overcome adverse economic climates. 

Conclusion

It still feels like we have a lot to do (and learn) at CodeInterview. 

However, we have come a long way since starting in 2015. Looking back, we can see the decisions that helped us the most. In many cases, these lessons confirm common startup knowledge. But so often common knowledge is not common practice. 

I hope this article will serve as a gentle reminder to stay lean even when you have the opportunity to expand — both product and team-wise. 

And if you’re still early on in your journey, you may find things to repeat and mistakes to avoid, especially when starting a B2B SaaS company with little or no external investment. 

Lastly, if there’s one thing to remember here, it’s this: avoid the temptation to overspend when things are going well in your company. External events that will slow you down are practically inevitable so you have to be prepared to face these adversities.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram groupFB community, or like the e27 Facebook page

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How to balance rapid growth and sustainability as a startup founder

As a startup founder, achieving growth is critical to building a successful business. But equally important is achieving sustainability — building a business that can continue to grow and thrive over the long term. Balancing these two goals is a significant challenge that requires careful consideration and planning.

Prioritise customer acquisition and retention

By focusing on building a strong community of loyal customers who value your product or service, you can achieve sustainable growth over the long term. Companies like Airbnb have prioritised customer experience to achieve sustainable growth, building a strong community of hosts and guests who trust and value their service.

To achieve this, prioritise customer feedback and use it to improve your product or service. Engage with customers to understand their needs and pain points and use that information to improve customer satisfaction and loyalty.

Prioritise ethical business practices

Companies like Patagonia have prioritised ethical practices throughout their supply chain, from sourcing materials to manufacturing to customer service. This commitment to sustainability and ethical practices has helped the company build a strong reputation and attract loyal customers.

Develop a set of values that guide your business practices, and ensure that all employees and stakeholders are aligned with those values. Communicate those values to customers and stakeholders, and ensure that all business practices align with them.

Funding

Consider sustainable funding sources that align with your long-term goals. Companies like Warby Parker have used sustainable funding sources to achieve growth while maintaining business control. They raised funding from investors who shared their values and vision for the business and have been able to maintain their focus on sustainability and customer experience as they have grown.

Also Read: Exploring the evolving VC landscape: An insightful outlook on venture funding in 2023

Look for investors who share your values and vision for the business and prioritise long-term partnerships over short-term gains. Consider alternative funding sources such as crowdfunding, venture debt, or revenue-based financing that align with your long-term goals.

Product development

Companies like Slack have focused on solving a real problem for their customers — communication, and collaboration in the workplace. By providing a product that addresses a real need, the company has achieved rapid growth while focusing on sustainability and customer satisfaction.

Focus on identifying real problems your customers face, and develop products or services that address those problems meaningfully. Use customer feedback and data to drive product development decisions and ensure that all product features and enhancements align with your long-term goals.

Maintaining a balance between short-term and long-term goals

Companies like Shopify have balanced short-term growth goals with a long-term focus on sustainability and customer satisfaction. They have achieved rapid growth through strategic partnerships and acquisitions while focusing on building a sustainable business model that provides value to their customers.

Prioritise short-term goals that align with your long-term vision, and ensure that all decisions are made with a focus on short-term and long-term goals. Avoid making decisions that prioritise short-term gains over long-term sustainability, and be willing to make short-term sacrifices to achieve long-term success.

Balancing growth and sustainability is a critical challenge that all startup founders face. By prioritising customer acquisition and retention, ethical business practices, sustainable funding sources, product development that solves real problems, and maintaining a balance between short-term and long-term goals, founders can build sustainable businesses that achieve both rapid growth and long-term success.

By doing so, they can grow their companies in Southeast Asia while contributing to a more sustainable future.

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How to shape Singapore’s attractiveness in deep and frontier tech

Singapore has overcome vast odds to ignite an entrepreneurial ecosystem and high-tech industries from the ground up in just a few decades.

The Little Red Dot’s skilled workforce, the capacity for long-term planning, dynamic government support, and international business environment have been critical drivers to shaping both its modern economy and a regional fundamental science powerhouse: NUS and NTU both maintain a tight grip on the top spots in academic global rankings.

But like so many competing nations, Singapore faces difficulties in reaching a critical size in frontier tech and supports its handful of early-stage gems to cross the maturation stage and the valley of death.

Characterised by a small home market, an early maturity with regards to deep science-driven venturing, and a geographic and cultural distance from top frontier tech-hubs such as San Francisco, Boston, or Tel Aviv, Singapore makes great efforts to attract the talent, technologies, and capital necessary to complete this emerging ecosystem.

A limited range of financial and venture-building instruments needed to attract a diverse investor base, experienced entrepreneurs, and top operating partners adds to the picture.

Global research institutions spend billions every year exploring, developing, and testing new technologies with the hope of bringing them to market. However, while basic science provides numerous avenues for promising ideas and expertise in fields like sustainability or healthcare, a range of structural, intellectual, and financial barriers make their maturation complex and broadly painful for founders.

Those include a scarcity of funding and talent compared with consumer tech, misaligned incentives, and risk appetites among researchers and investors alike. Consequently, many ventures flounder once they reach the maturation phase before market players — investors and corporations — are willing to engage.

Let’s face it. Frontier tech discoveries typically face 100:1 odds of making it through the first commercialisation steps. Expensive product maturation efforts, investor pressure, and protracted time frames have made traditional investors risk-averse.

This leaves vast funding gaps at an early stage that create both innovation and economic challenges. The problem is acute all over South-East Asia but resonates singularly in Singapore, where the ambitions are big, science is world-class, and frontier tech R&D is deliberately being nurtured so that its outcomes can be pillars of the future national economy.

To counteract this structural complexity and move to the next level, the frontier tech sector in Singapore needs to produce more promising research ventures that are geared towards commercialisation and international growth.

Also Read: Unleashing Singapore’s smart city potential: A gateway to limitless opportunities

In particular, recognising that the country will always remain a small and remote global platform with regard to the significant markets new frontier tech startups will likely target, a combination of targeted efforts could leverage the nation’s strengths and address some of its shortcomings.

Boosting the attractiveness for researchers and builders alike

There is no question that frontier tech maturation and productisation should be driven by specialists, with the aid of seasoned entrepreneurs and operating partners. But the innovation-to-productisation cycle only partly overlaps the process of venture creation.

While having a team of scientists leading the go-to-market is somehow prevalent in Singapore, academics often lack the experience and incentives required to competitively translate their work into commercial products.

Yes, they can learn. But the learning curve is generally steep, and it often has an irremediable impact on the productivity — and, down the road, the market timing and competitiveness — of the spinoff.

Organising execution ‘relay races’ and dynamically building the right team at the right time are paramount. Not all academics are made to be science entrepreneurs, but most can make substantial contributions to emerging startups. There is always a catch for the academics ready to cross the entrepreneurship Rubicon.

Let aside the fact that publishing academic research is still considered the ‘bread and butter’ of academic life —technology maturation is a demanding activity and hardly compatible — basic science in Singapore just provides more stability and funding visibility.

Even if the country had more frontier tech startups today, the reality is that the public sector would always be a black hole for talented research professionals, be they Singaporean or foreigners. To counterbalance this effect, official joint positions between universities and startups or venture builders can be tested.

In addition, introducing innovative incentive mechanisms that factor spinoff experiences in—e.g., new KPIs for academics seeking tenure — can entice more candidates to contribute to the ecosystem.

Second, the country faces difficulties attracting experienced frontier tech entrepreneurs, venture builders, and operating partners. Unfortunately, even highly generous expatriate packages to motivate the move may not convince this crowd. They are primarily incentivised to live and work in cities like San Francisco, Boston, or Tel Aviv, associated with massive work and learning opportunities, which in turn contribute to their personal branding, experience, and network building.

By contrast, Singapore’s small domestic market structurally offers fewer opportunities to build a world-class network. To counteract this, new immigration schemes targeting seasoned frontier tech entrepreneurs and operating partners would be a great addendum to Singapore’s gamut of immigration tools.

For example, applicants demonstrating a solid track record could be granted a 3-year work visa— yes, you need visibility to build frontier tech— associated with an ‘entrepreneurial grant’, i.e., the possibility to be financially supported to incubate Singapore-based projects in their field.

This status could even open the door to bringing additional talents to work on science-driven products (i.e., opportunistic pooling) and an expressway to raise early-stage capital. The program can be designed to incentivise this frontier tech AAA crowd to ignite and expand startups from Singapore and incorporate the associated expertise into the local entrepreneurial ecosystem.

Unlocking the private funding market

Frontier tech fundraising in Singapore can be challenging due to the limited types of financial instruments available to the investor community and the few domestic options open to promising startups.

Although the government has long introduced generous tax schemes to incentivise private R&D, spending has been relatively low over the last decade, broadly amounting to 25–45 per cent of gross frontier tech spending (note: it varies following the industry).

While these proactive policies are commendable and a blessing for many innovation projects, we tend to notice that good ideas failing to tick government checklists have nowhere else to turn. Also, researchers, entrepreneurs, and corporate executives alike point out that application processes for public grants have many restrictions in terms of fund allocation, and excessive reporting, and usually take months to complete.

Also Read: How Singapore is leveraging technology to become a sustainable fashion hub

Those frictions can be eased by working hand-in-hand with domestic grant administrators and technology transfer offices to simplify the playbooks used today to allocate and track the available public funding.

For frontier tech private equity to be successful in South-East Asia, a new investor base is poised to emerge with a strong understanding of the region’s current strengths and weaknesses and the journey ahead.

To create this scene, Singapore needs to develop new and creative vehicles to attract capital.

Establishing a series of early-stage hybrid vehicles (e.g., venture builders) and frontier tech venture capital firms is one of the best ways to do so. Making domestic funding available early in the process would reduce the number of startups seeking overseas financing, with the underlying risk of flipping the company abroad in the first months or years.

While some public funding contributions are expected to be necessary to make a dent —especially for venture building that concentrates more operational risks — it is critical that those funds end up primarily financed by the private sector over time so that they can be truly competitive with each other.

While frontier tech startups in Singapore are still seen as not producing sufficient financial returns for their level of risk or suffer from a lack of information or local track record given the novelty of their markets, the country may want to support the emergence of new vehicles with first-loss capital to attract large, institutional investors and corporations.

The new vehicles should not be divided by sector but rather by funding avenues and investment philosophies. In particular, while the country is home to numerous family offices and philanthropic capital, the lack of flexible investment vehicles has sidelined this market segment.

There is a massive opportunity to bring them in.

Encouraging more international collaboration and networking

In the frontier tech fields, Singapore would benefit from more exchanges with the US, Europe, Israel, and China. They host the global capitals for frontier tech research, development, and private equity. Establishing business landing pads in top-tier hubs like San Francisco, Boston, or Shenzhen would allow researchers and entrepreneurs to network with and market their technologies to investors and corporations with the support of the Singapore government.

This is key and goes way further than networking and soft landing. For a frontier tech entrepreneur, focusing — for example — on the US market requires a team with a deep understanding of the local regulations, the product development procedures, and, more generally, the industry’s current state.

Most early-stage startups cannot afford to hire or develop these expensive resources by themselves, so there is a need for mechanisms to share the costs. Ideally, the venture builders and operating partners that Singapore can attract should support these efforts: they are expected to be familiar with these foreign markets and have strong networks there. They would bring unique perspectives to the conversation.

As collaboration becomes even more critical to modern innovation, a standardised frontier tech talent development and exchanges system would foster greater international cooperation, socialise science entrepreneurs into multi-disciplinary research and productisation, and eventually attract more talent and funding in Singapore.

Thus, the establishment of publicly subsidised talent transfer and support programs to complement the work done by the private sector would be a great addendum.

Also Read: How Singapore’s entrepreneur network can sow the seeds for tomorrow’s brightest stars

As an illustration, the French public innovation agency bpifrance recently officialised an open platform supporting frontier tech CEOs in the constitution of their advisory boards, with 1,500 seasoned entrepreneurs and executives already registered to support early-stage startups. Singapore can efficiently orchestrate a similar scheme; government subsidies may be necessary at the start to cover the contributions of the first generation of advisors and accelerate.

In the case of frontier tech, scientists, engineers, entrepreneurs, and business and finance professionals all provide different but equally necessary spheres of expertise. Any future ecosystem success hinges on its ability to make the most of these collaborations.

From incentivising academics, supporting the emergence of new investment vehicles, and stimulating international exchanges to attract seasoned entrepreneurs and operating partners, Singapore is to leverage new frontier tech policies and devote significant efforts to broaden the local pool of dynamic entrepreneurial human capital over the coming years.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Equatorial Space is on a mission to make space launches cost-effective and eco-friendly

A Dorado rocket

While they hail from diverse backgrounds, countries and continents, they all share the same dream and vision: to build better rockets to benefit the whole civilisation.

They are now about to materialise their dream.

“We are at the onset of the new space race: one driven by the commercial enterprise as much as nation-states. We want to play a part here rather than spectate when others achieve great things in space,” Simon Gwozdz, Founder of Equatorial Space Systems, tells e27.

Equatorial Space, headquartered in Singapore, is a rocket propulsion and space launch startup. Its mission is to enable space access at greatly reduced risk, cost and environmental impact compared to incumbent solutions.

The venture was founded in 2017 by Gwozdz, Jamie Anderson, and Praveen G. A National University of Singapore (NUS) graduate, Gwozdz previously worked as a Motor Transport Operator at the Singapore Armed Forces. Anderson was Head of Rocket Propulsion at Gilmour Space Technologies in Queensland. At the same time, Praveen G worked at the Centre for Advanced 2D Materials at NUS, involving the application of graphene in composite materials.

Also Read: Singaporean rocket company Equatorial Space secures US$1.5M seed funding

Equatorial Space is currently working on its Dorado commercial-sounding rocket family to provide low-cost space access for science experiments, technology demonstrators and academic payloads.

A sounding rocket doesn’t achieve the velocity required to enter orbit and provides just a few minutes of exposure to the space environment and microgravity. Sounding rockets are typically used in the launch of science experiments that range from atmospheric and magnetospheric sample collection to deep space radiation monitoring.

According to Gwozdz, Dorado uses entirely new propulsion technologies to deliver superior performance, safety, and eco-friendliness. “Dorado is a responsive launcher designed to deliver small payloads into suborbital trajectory by mid-2024. It is designed to be 100 per cent explosives-free, and ships fully inert for easy deployment to any range in the world.”

Dorado is a hybrid rocket, which burns liquid oxidiser and solid fuel to produce thrust. Separating these two ingredients into separate states of matter eliminates the risk of accidental mixing and activation, making them safer than any other type of rocket.

Hybrids are very cost-effective because, unlike purely liquid-propelled rockets, only one liquid has to be delivered to the combustion chamber where the solid-state fuel already awaits. This reduces cost by two-thirds compared to similar-sized rockets.

Simon Gwozdz, Founder and CEO of Equatorial Space Systems.

“Historically, hybrid rockets have been limited by the performance and properties of the solid fuels available,” he says. This is the very problem Dorado solves using its proprietary formulation. This enables hybrid rockets to achieve performance similar to that of other rockets at a fraction of the cost and complexity.

“Dorado is the first such technology to find its way into commercial use, becoming the highest performing, most affordable and lowest risk vehicle of its type in the world,” he further shares.

Dorado comes in two versions: a single-stage and a two-stage configuration which will be flown in 2025.

The startup is also working on Volans, a family of modular, low-cost space launch vehicles designed for capacities of up to 500 kg to Low Earth Orbit. Volans will deliver payload directly to a clients’ chosen inclination at their own convenience and at a low cost.

Accessing test locations a daunting challenge

Being a part of a new ecosystem always comes with exciting opportunities. However, the challenges can be daunting.

“Developing a new propellant combination requires years of trial and error to bring it to operational readiness,” he states. “Our biggest challenge has always been accessing test locations. Our test locations are all overseas for practical reasons.”

The travel restrictions imposed during the COVID-19 crisis in Asia also took a heavy toll on Equatorial Space. “Asia Pacific saw some of the longest and toughest travel restrictions on earth. While our competitors in the US and Europe continued to advance, we narrowly averted closing down as we were running out of funding,” he shares.

“With the great help of our friends up north, we still managed to complete a proof-of-concept launch of our technology in Malaysia in December 2020. It was the first launch of a commercial prototype rocket in the region,” he adds. “I continued travelling to pursue funding and traction, and spent nearly two cumulative months in isolation over that time.”

How does Equatorial Space ensure the safety and reliability of its rocket launches, particularly for academic payloads and scientific experiments? “There’s no other way to eliminate any gremlins in the design, individual components and subsystems and the integrated vehicle than detecting them through a series of stringent tests, including the final and most exhilarating part — the qualification launch,” Gwozdz says.

While Dorado is critical for Equatorial Space, it has bigger goals in mind: to pave the way for orbital launch services for satellites, a booming industry set to triple in the next decade.

“Dorado will also serve an important function testing new components and technologies before their deployment in orbit onboard satellites and deliver an invaluable learning experience to the next generation of space systems engineers who use suborbital flights for training,” he explains.

Also Read: From aerospace engineer to building Google’s first int’l presence to cross-border investing

Late last month, Equatorial Space bagged US$1.5M in seed funding led by Elev8.VC, with participation from SEEDS Capital and Masik Enterprises. This funding will help the company to win partners.

“We have been approached by several companies, from Australia, Southeast Asia to Europe, for potential partnerships for our Dorado rockets. With the latest round of funding, we will be able to offer a reliable delivery timeframe to all potential buyers,” Gwozdz says.

For Gwozdz and the team, their ‘space’ journey has just begun. They are on a big mission: “We want to change the face of not just space launches but also create a foundation for a fairer and more equitable space economy for all humanity in the next decade,” he signs off.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the e27platform, and other prizes. Join TOP100 here.

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