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Southeast Asia is experiencing a “wave” of technology company layoffs

The global wave of layoffs has hit US tech companies like Meta, Amazon, and Twitter and is finally breaking out in Southeast Asia.

Southeast Asian technology firms are now conducting widespread layoffs, following the lead of the major US technology giants. The most recent companies to decide on major layoffs in the last 30 days are GoTo Group, Glints, and Carousell. Over the previous six months, Sea Group has experienced the largest layoffs in the area, laying off more than 7,000 workers.

“Founders are being cautious by managing costs in this environment to ensure they can afford to last through the end of 2024. There are signs that we are entering a recession. As a result, customer demand is likely to be slower in 2023,” said Jia Jih Chai, Co-Founder and CEO of Singapore-based e-commerce brand aggregator Rainforest.

In a note to Carousell employees, CEO Quek Siu Rui admitted to making “serious mistakes”. He said he was “too optimistic” about the post-COVID-19 recovery and underestimated the impact of growing his team too quickly.

What raises the raging wave of layoffs?

The majority of the businesses that are experiencing mass layoffs, according to Bhima Yudhistira Adhinegara, director of the Center for Economic and Legal Studies (Celios), are “pandemic beloved children”.

Also Read: Startups that can reflect and pivot in time will thrive during funding winter: Ivan Ong of AFG Partners

Their overconfidence in upcoming growth has led to an overstaffing problem. Industry executives assert that even if COVID-19 regulations are relaxed, customers won’t go back to offline retailers. But it did turn out that way.

The pandemic-induced growth boom for tech corporations has now abruptly ended. Early this year, US-based venture capital firms were forced to change course and put profitability before quick development as a result of the recession. This produces a domino effect that prompts unexpected cost-cutting initiatives.

Companies are pooling their resources to restructure and create a more suited workforce as they struggle to obtain financing due to rising interest rates and high inflation at the moment.

Chris Kaptein, the managing partner of Singapore-based venture capital company Integra Partners, claimed that this year’s skyrocketing capital costs had forced businesses to focus on sustainable growth rather than spending money recklessly.

Why is Southeast Asia being impacted by such huge layoffs

First off, following several boom years, the global technology sector in general and Southeast Asia, in particular, are in a challenging position because of dim global development prospects as well as complicated geopolitical and legislative situations.

According to Chai, the founders are being careful given the current circumstances, so they must control and restructure their operations and business endeavours to secure development in the future. There are numerous indications that the local technology sector is about to suffer a downturn, and 2023 customer demand may decline as a result.

Journalist Alex Kantrowitz of Silicon Valley said, “I find it surprising that businesses believe the COVID-19 pandemic-related alterations in human behaviour would never go away. Because it seems to reason that as soon as you’re allowed to eat at restaurants and hang out with pals outside, you’ll use Netflix, Facebook, Shopify, and Amazon less frequently.” The error of “it’s going to be forever,” thinking has been made by tech companies.

Third, Southeast Asian technology firms reduce workforces for sustainable growth as opposed to “burning cash to grab market share,” freeing up funds to restructure and cultivate a more qualified workforce.

When will the layoffs “wave” subside?

The majority of the leading tech firms in Southeast Asia are still in the red, and even those that are predicted to turn a profit will take some time. This suggests that cost-cutting measures will be maintained in the foreseeable future by Southeast Asian technology enterprises.

Yanjun Wang, the corporate director for Sea, said the most recent personnel reductions were a part of an “ongoing effort,” indicating Sea may make additional reductions. The cost-cutting initiative is “a continuing initiative that management is focused on,” according to Grab’s CFO, Oey.

People anticipate that the pattern of tech job losses in Southeast Asia will persist as rising inflation continues to put pressure on world economies and weaken the financial environment.

Opportunities or challenges?

Many in the IT industry think this is not necessarily negative news because large layoffs will aid in choosing the best team, encouraging long-term sustainable growth. Additionally, the majority of the recently reduced staff is “non-technical” workers. This change will enable high-tech workers to earn more money.

Also Read: How to support startups to survive the ‘tech-winter’

According to economists, the majority of the major tech firms in Southeast Asia are still in the red, and it will take one to two years for them to break even. Also, the weakening financial environment is a result of underdeveloped economies and growing prices. As a result, staffing and expense reductions will keep happening. Analysts determined that the current wave of layoffs in technology is just temporary because this is an adjustment period.

According to Kaptein, there is also a chance for software entrepreneurs to recruit and keep people, as they did only a few months ago.

Overall though, computer expertise in the area is still hard to come by, so many businesses are turning to telecommute to cut costs. To make it simpler to handle if the financial situation is uncertain, they also prefer to sign labour contracts with technology workers with a fixed duration, often one year.

Prospects since layoffs happening

A new report by Glints (Singapore), one of the biggest job marketplaces in Southeast Asia, claims that technology businesses are looking to Vietnam and Indonesia for top tech expertise. They want to create a decentralised, superior workforce that boosts productivity and reduces costs.

Southeast Asian technology companies have had to cut costs and lay off employees as a result of the reduction in the money that has been mobilised and the dangers associated with the global economic downturn.

Further waves of layoffs and plans for restructuring will follow this initial round. Technology companies are in an adjustment period where they can reorganise their personnel and define long-term business and development goals rather than quickly but unstably chasing market share.

Global and regional macroeconomic headwinds are expected to continue to develop in the short term, making 2023 another challenging year for tech businesses. Nevertheless, this situation is expected to pass quickly as the region is projected to witness growth in the medium and long term.

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Ecosystem Roundup: Kredivo defies the trend to raise ~US$270M amidst funding winter

Kredivo Co-Founder and CEO Akshay Garg

The gist: Kredivo raises ~US$270M Series D equity round
The investors: Mizuho Bank, Square Peg Capital, Jungle Ventures, Naver, GMO Venture, and Openspace Ventures
The products: Kredivo offers online and offline BNPL, personal loans, and credit cards, soon-to-be-launched neobank Krom.

The gist: PH startups raise over US$1B in 2022, says a Foxmont Capital report
The specifics: Under-US$5M deals dominated in 2022
Global comparison: Worldwide VC investments shrunk by 37% in 2022, with a 27% decrease in SEA
Promising 2023: 17 investments are already made into Philippine startups in Q1.

The gist: FTX to retrieve US$404M in settlement with investment fund Modulo
The backstory: The amount was allegedly moved by FTX founder Sam Bankman-Fried to investment fund Modulo Capital
What is Modulo: It was founded early last year by his acquaintances Xiaoyun Zhang and Duncan Rheingans-Yoo.

The gist: Chilean VC 30N Ventures rolls out US$50M fund, to invest in SEA
The focus: 30N Ventures primarily focuses on the fintech, foodtech, and retail sectors
Cheque size: US$2M on average.

The gist: SG fintech startup Thunes raises US$30M
The investor: Global hedge fund Marshall Wace
The product: Thunes is a global cross-border payment network. It currently supports 79 currencies, enables payments to 126 countries, and helps to accept 285 payment methods.

The gist: axes staff, shuts offices in Singapore, Malaysia
The reason: The layoffs were a reaction to the turbulence in global markets over the past few months
What does it do: XanPool offes fiat-gateway software solutions for exchange.

The gist: QR payment solution for restaurant consumers qlub bags US$25M
The investors: Al Dhabi Capital and UAE-based family offices
The markets: It operates in four continents, with a significant presence in Australia, KSA, Singapore and the UAE.

The gist: SG proptech firm Ohmyhome raises US$11.2M from Nasdaq IPO
The details: It issued 3.6M ordinary shares at US$4 apiece
The product: Ohmyhome connects buyers and sellers directly at no cost, with operations in the Philippines, Singapore, and Malaysia.

The gist: Vingroup Chairman’s GSM invests in Grab competitor Be
The details: Be Group and GSM will partner with VPBank to offer exclusive policy deals for Be drivers to rent or purchase VinFast electric cars and motorbikes.

The gist: Archireef secures funding to restore degraded marine ecosystems
The investors: Purpose VC and Carbon Zero
The product: Archireef’s 3D-printed terracotta-based reef tiles were recently deployed to aid coral restoration in the Arabian Gulf off the shore of Abu Dhabi.

The gist: SG’s digital mental health firm ThoughtFull raises US$4M pre-Series A
The investors: Temasek’s Sheares Healthcare, Vulpes, and The Hive SEA
The product: ThoughtFull offers personalised content, progress-tracking tools, and professional support through video calls and text-based mental health coaching.

The gist: French AI company SESAMm expands into SEA, opens office in SG
The product: SESAMm analyses 20B+ documents in real-time to generate insights for controversy detection on investments, clients and suppliers, and ESG and positive impact scores.

The gist: Business sans Borders startup Proxtera raises seed funding
The investors: Ant Group, CerraCap Ventures, and EDBI
The product: Singapore-based Proxtera offers a digital platform aiming to make MSMEs’ cross-border trade easier.

Features, authored articles, Echelon stuff

‘The challenge for female leaders is to get their voices heard’
Lisa Gibbons of Blockchain Advocate says not to be afraid to take several paths; we all end up in the same place, so the paths to get there should be varied and full of adventure.

Dezpax helps Thai F&B businesses find eco-friendly food packaging solutions
The ORZON Ventures-backed Dezpax has over 7,000 clients and has partnered with over 100 packaging solutions factories in Thailand.

‘Infra, talents are challenges faced by finance industry in adopting AI’
Provenir GM (APAC) Bharath Vellore says a key benefit of using AI for fraud detection is its ability to get smarter with each transaction it processes.

How businesses can take a step forward in their move towards net zero
As tackling the impact of climate change becomes more urgent, the next critical decade must focus on pathways.

15 startups that are among this year’s frontrunners for TOP100
From our diverse pool of applicants, get to know these 15 unique startups that are a step closer to competing at this year’s TOP100.

Exploring the impact of organised cybercrime on small businesses
Organised cybercrime is a big business, with cyberattacks on the rise; learn why businesses must invest in strong digital security measures.

You’re destined to fail if you don’t do this 1 thing when building international teams
In our conversation, Sébastien Marotte talks about the importance of diversity in building international teams.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the e27platform, and other prizes. Join TOP100 here.

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Echelon Asia Summit is back! Get to know our PR partner

PRecious Communications

It has long been the ethos of Echelon, under the stewardship of e27, to function as a connector that bridges founders, corporates, investors, and other ecosystem stakeholders together. Now that Echelon Asia Summit is poised to be back this year bigger and bolder than ever, it takes a whole team of collaborators to take the experience to another level. As such, we are partnering with a number of reputable organizations to take this dream to life.

With that, we are proud to announce a renewed partnership for the upcoming Echelon Asia Summit 2023 technology conference. PRecious Communications will be collaborating with e27 to assist the conference through press relations, ensuring that we reach out to a wider group of audiences through PRecious Communications’s networks, keep the event well-publicised, and ensure that attendees are informed about the latest trends, insights, and developments in the tech industry.

Bridging the global startup ecosystem

Echelon Asia Summit 2023 is one of the premier events for technology professionals, bringing together experts from around the world to share knowledge and discuss the latest trends and innovations in the Southeast Asian tech startup ecosystem. This year’s conference will feature keynote speeches, panel discussions, and workshops on a wide range of topics, including artificial intelligence, blockchain, digital healthcare, and other emerging digital trends.

Also read: 15 startups that are among this year’s frontrunners for TOP100

As part of the partnership, PRecious Communications will be working closely with e27 to develop a comprehensive press strategy that will highlight the conference’s key themes, speakers, and highlights. Their expertise in press relations will help us reach a wider audience and ensure that the conference is a huge success.

Moreover, PRecious Communications will be conducting a PR workshop for startup attendees and exhibitors that are interested in honing the craft and improving their communication channels. Through PRecious Communications’ help, e27 hopes to bolster and embolden a broader tech startup audience to help nurture and nourish the region’s vibrant ecosystem.

Join Echelon Asia Summit 2023

For more information about the Echelon Asia Summit 2023, visit https://e27.co/echelon/asia2023/

About PRecious Communications: PRecious Communications is a leading PR firm that specializes in technology. With years of experience in press relations, the company has helped countless clients achieve their goals by reaching out to the media and promoting their brands.

Also read: These 6 startups are among this year’s frontrunners for TOP100

About Echelon Asia Summit: It is a leading technology conference that brings together experts from around the world to discuss the latest trends and innovations in the industry, share expert knowledge, and provide opportunities to network with peers. The event is a must-attend for anyone in the tech industry looking to stay ahead of the curve.

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SaaS marketplace for airline industry Mystifly closes US$8M pre-Series B round

(L-R) Mystifly Co-Founders Rajeev Kumar and Bharat Goyal

Singapore-based B2B SaaS and marketplace for the airline industry, Mystifly, has concluded its pre-Series B funding round at US$8 million.

The funding round was led by Cornerstone Venture Partners (CSVP) and joined by earlier investments from RSI Fund I, Jenfi, and Crusade Partners.

Mystifly plans to use the funds to expand its presence in Singapore and enhance its data and technology capabilities.

Also Read: Beyond Singapore and Indonesia, SEA startups are working their way out of global crises

Founded in 2009, Mystifly offers multi-source shopping that unifies airline offers, order management, and payments on a single platform. This enables it to provide discovery, ticket order management, ancillary sales, post-booking services and payments for over 700 airlines, including 200+ low-cost airlines, airlines moving to new distribution, and traditional full-service Airlines.

The firm’s products empower over 3,000 clients globally. Its customers include online travel agencies, loyalty programmes, e-commerce platforms, fintech firms, travel management companies, travel agencies, concierge businesses, wholesalers, and aggregators. Some names are Priceline, American Express Leisure Travel, JPMorgan Chase, Travel Perk, Kiwi, MakeMyTrip, Paytm, Agoda, and EaseMyTrip.

Mystifly has offices in Singapore, the UK, the US, and India.

Echelon Asia Summit 2023 brings together APAC’s leading startups, corporates, policymakers, industry leaders, and investors to Singapore this June 14-15. Learn more and get tickets here. Echelon also features the TOP100 stage, where startups can pitch to 5000+ delegates, among other benefits like connecting with investors, visibility through the e27platform, and other prizes. Join TOP100 here.

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Keep an open mind, there are many good opportunities out there: Paul Thomas of SEEK

As the dreary funding winter soars, at e27, we are kickstarting a new article series Line of Hire to understand an organisation’s culture and hiring philosophies to empower tech workers with the right growth tools to enable business owners to attract talent.

Paul Thomas is the Asia Chief People and Culture Officer of SEEK, which operates leading employment platforms JobStreet and JobsDB. In his role, he develops and executes human resource strategy in support of the overall Asia business plan and strategic direction.

Thomas is an experienced HR practitioner, bringing over 35 years of broad regional experience in sales, sales training, manufacturing, human resources, and general management across multiple industries.

He obtained his Bachelor’s Degree in Biochemistry from UKM in 1989 and completed his MBA from the University of Hull, UK, in 1996.

Thomas discusses his company’s culture and hiring philosophies in this candid interview.

What personality traits/qualities do you look for in potential employees?

Our SEEK values are passion, team, delivery, and future, and these qualities underpin our success and the attributes we look for in our people. We want motivated team players who are passionate and eager to take ownership and have a drive for pace and progress, and think and act for the long term.

We also significantly emphasise diversity, equity and inclusion in our search for talent. By embracing people from different races, religions, age groups, abilities and backgrounds, we can foster a culture of creativity with fresh perspectives, new insights and varied skill sets that enable us to be more productive and more competitive while creating a more positive workplace for all.

By embracing these values, we can fulfil our purpose as an organisation and, at the same time, create real value for our customers. In doing so, we are enhancing jobseekers’ experience in searching for a new role, making it easier for employers to hire the right talent and SEEK a better workplace.

How do they fit into your company culture? Tell us a little more about it.

Our culture is built on a shared passion for our purpose, customers, and community. We seek to challenge the status quo and on achieving real, tangible results for our customers today while striving to anticipate what the future may hold so that we have the agility to help job seekers and organisations adapt quickly to changes.

Also Read: Be open about ways to grow and expand your skills: Cheryl Liew of Monk’s Hill Ventures

It is a refreshing environment for our people. It presents many exciting opportunities, whether you’re new to the workforce or a seasoned leader with decades of experience.

In Asia, we have a big ambition to help 500 million people to develop their careers with five million organisations by 2025. To achieve this, our people are the key.

We welcome talent who share the same beliefs, passion and zeal and are committed to mutual respect for each other as we work towards a common goal of creating a positive impact for our customers and community.

How do you foster transparency and encourage achievement at SEEK?

We firmly believe in building trusting and meaningful connections among SEEKers at all levels. To foster workplace transparency, we have introduced monthly town halls and “Ask Me Anything” sessions where employees are encouraged to ask the leadership team any questions they may have with the assurance of a safe environment to speak up.

Additionally, our employees are encouraged to share their thoughts and concerns anonymously through our bi-annual employee engagement surveys, which are then addressed directly by the leadership team, and action is taken to address any matters that arise.

By living out these practices, we strive to create an environment where SEEKers feel seen, heard, respected, trusted and valued, fostering a strong sense of unity among all employees.

Do you have a mental health policy? What does that look like?

The mental health of our employees is a top priority, and as part of this commitment, we have an employee assistance program to help with life’s challenges. This programme provides confidential counselling services where our employees can seek the help of trained and qualified external professionals.

We partner with trusted local service providers and cover the costs directly so that our employees do not have to pay out-of-pocket expenses. To ensure confidentiality, the invoices sent to SEEK exclude identifying information from those seeking help.

WFH or WFO, or hybrid?

Flexibility has always been a fundamental part of how we work at SEEK. It’s more than just when and where we work, but more importantly, it’s about creating an environment that meets the needs of our people, different teams and the business.

We have adopted a hybrid working model where employees can choose to work in the office an average of two to three days per week. Although SEEKers value the flexibility of working remotely, they also value face-to-face interaction with their colleagues.

This is aligned with findings from a recent report we just released with Boston Consulting Group, titled What Jobseekers Wish Employers Knew: Unlocking the Future of Recruitment, which found that 62 per cent of the respondents in Southeast Asia said they prefer to work hybrid, but interestingly, only 11 per cent want fully remote. This implies that many people still value in-person interactions and want to come together a few days a week to cultivate deeper connections.

To offer our employees an even greater work-life balance, we have also implemented remote working models where they can work remotely from different locations for up to four weeks per year.

We’ve also designed an Ongoing Remote Working policy for our Technology, Strategy, Product and AI teams. Around half of the roles are eligible to work remotely from any country in our APAC footprint.

How should a tech worker prepare for the funding winter?

I feel for those impacted by the recent bouts of tech layoffs. However, I would also like to encourage those affected to stay strong and that this is not the end. Tech talent is still in demand in sectors such as banking and insurance. These industries are expanding, and they need people with tech skills who can help them advance their growth agenda.

It is also an opportunity for them to take stock and re-evaluate what they want over the next few years and what they value. Keep an open mind; there are many good opportunities out there, even if these may not be the ones that would immediately come to mind.

How do you measure the performance of your employees?

Our performance review framework focuses on outcomes and behaviours equally, aiming to enable quality performance conversations and improve people’s experience at work. This encourages an open culture of asking for, giving and receiving feedback, which helps everyone to be curious and continue to adapt and grow.

Also Read: Keep learning and building relationships during funding winter: Richard Yan of Airwallex

That’s why even though we only have mid-year and full-year formal performance reviews, the results of the review sessions are never really a surprise because the feedback is given all year round.

Beyond remuneration outcomes, our performance review framework is closely linked to an individual’s career, progression, and learning opportunities – because we know that learning never stops, no matter your level.

When hiring, will you consider a moderately skilled person with great honesty or a highly skilled person with less honesty?

Honesty and integrity are fundamental qualities of great talent – and they aren’t just limited to roles that work with people or involve handling sensitive information.

Take software engineers, for example. They may have an individual contributor role. Still, suppose they lack honesty and integrity in their work. In that case, they may cut corners just to meet deadlines, which could lead to security vulnerabilities that impact the company’s reputation and business.

Hence, I would hire a moderately skilled person with a strong work ethic, which is much more valuable in the long run, especially as our culture prioritises building trust as we support each other to succeed.

Do you encourage ‘intrapreneurship’ at SEEK?

We are huge believers in intrapreneurship, and that’s why we conduct hackathons on a bi-annual basis, where SEEKers from across the business work together to create innovative products, concepts, prototypes or business case that helps SEEK to deliver our purpose.

These ideas need not be around something big, new and shiny; they could also be something as practical as a fix for an existing back-office problem or process. The aim is to foster a culture of creativity that drives innovation, an entrepreneurial spirit that is dear to us as an organisation.

How do you support upskilling for your employees?

We have a range of internal and external learning and development opportunities to support SEEKers in reaching their full potential.

For example, we organise Careers Day every six months, encouraging SEEKers to keep their diaries free to focus on developing their career plans and participate in career development activities. 

During this time, we hold panel discussions featuring senior leaders sharing their career journeys, knowledge and experience. Selected senior leaders will also provide one-on-one private career mentoring sessions across functions, geographies and job levels.

Our engineering team has a weekly “Sharpening the Saw” knowledge-sharing session on Friday afternoons where members can learn from one another on the latest tech-related skills, foster stronger relationships and build camaraderie.

Externally, SEEKers can also upskill and reskill anytime with our learning and development partner, Go1, the world’s largest professional learning and development platform, which hosts over 150,000 courses from renowned education providers. For SEEKers undertaking further education and development, we offer paid study and examination leave.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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