A portion of Vietnam’s young people is being impacted by the nation’s burgeoning e-commerce industry in terms of lifestyle and purchasing patterns.
Social networking, quick videos, and live broadcasts are powerful influences on a large number of young people who shop online. They enjoy experimenting with new things, are happy to share goods with friends, and can save money by making joint purchases.
Vietnamese recent shopping habits showed prospects for e-commerce development
With a young population and a sizable Internet user base, Vietnam is growing to be the second-largest market in Southeast Asia. The regulatory bodies’ data indicates that by the end of 2022, the percentage of Vietnamese citizens accessing the internet is anticipated to reach 75 per cent due to the growing market size.
A maximum of 74.8 per cent of users are active at once. Internet users have done some buying online. As a result, it is predicted that 57 to 60 million people will purchase online, or around 58.5 to 61.6 per cent of Vietnam’s entire population.
Vietnamese consumers spend a total of US$12.42 billion on online purchases in 2022, an increase of 13.5 per cent over the previous year. There will be over 51 million Vietnamese consumers who shop online. Google and Bain & Company predict that by 2025, Vietnam’s digital economy will be worth more than US$52 billion and rank third in the ASEAN region.
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Before 2025, Vietnam is expected to own Southeast Asia’s second-largest e-commerce market, right after Indonesia. Vietnam currently has a medium purchasing size of US$26, higher than the two most populous countries, Thailand (US$25) and Indonesia (US$18).
Vietnamese buying the whole world on e-commerce platforms
When it comes to today’s youth, also known as generation Y, Z, or millennials, e-commerce is such a common concept that questions such as “Do you deliver online?” have become commonplace or “I’m at home, school, or work; you may deliver it there” has become the normal conversation.
A group of young women at the office are grouped around a smartphone during lunchtime and are chatting about something; or, in the cosy setting of a coffee shop, a girl is paying close attention to the smartphone screen. Young people who know how to use technology to get ready for real life are the ones who are not completely involved in the virtual world.
Instead of going shopping together, groups of working women may prefer to purchase household goods at a discount online. Together, they shop online to not only save time and money on purchases and delivery charges but also to benefit from additional discounts and convenience.
While waiting for her friend to arrive and sip coffee, the girl who was alone had time to order some school or cosmetic materials to be sent home. Instantaneously, it appears that daily tasks like leaving for work, school, or social engagements have never been disrupted by shopping. Since a time that we are unsure of, e-commerce has snuck into every nook and cranny of life.
Instead of wasting time on the streets, many people now prefer to shop at online marketplaces like Tiki, Lazada, Adayroi, and Shopee. Significant benefits of e-commerce include the variety of product categories, ease, and cost-effectiveness. Fast delivery services with a variety of options also dramatically alter customer habits.
Untold online shopping stories – Vietnamese real experiences
N.M. is a mother of a two-year-old son. She discovered that a lot of her coworkers aggressively sent the group join link when they went shopping. N.M. described her purchasing experience by saying, “E-commerce brings the whole world to me through some clicks.” She began to “shop online” over time, discovered affordable things and developed the habit of placing orders with pals.
This is taken to mean that promoting things to others, doing business with them, and exchanging experiences have all turned into hobbies for many people. Consumption of goods and services online has gradually changed from “buying shopping” to “shopping while playing.”
Shopping development and “like-minded friends” in consuming habits have become a required course for many young people in the field of internet buying.
Hung, a 23-year-old freelance businessman in Hanoi, admits that Covid-19 has only slightly altered his purchasing patterns. “Because I was unable to leave the house, I soon became accustomed to shopping online. Maybe I’ll keep doing this behaviour when the translation is finished. E-commerce is quite practical and helps my family and me keep in touch with fewer individuals. Lazada is one of the online stores I use frequently since they ship quickly, offer lots of coupons, and make payments simple”.
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Khanh Linh, a 26-year-old bank employee, was recently “lost” on the e-commerce platform but has since developed into a “loyal consumer” at these exchanges. The young girl bought everything, including tiny items like hair ties and jewellery boxes, as well as spices, kitchenware, snacks, toothpicks, lipsticks, and home decor. Khanh Linh’s account on an e-commerce site reached diamond status after being active for about three months.
Unstoppable online shopping means wider opportunities
There is no denying the promise of e-commerce, particularly in Vietnam, where young customers dominate the industry and are expected to grow. The e-commerce movement is altering customers’ shopping behaviours across a wide range of categories in both rural and urban settings.
Although Vietnamese consumers like online shopping, it should be highlighted that the majority of the things they buy are inexpensive due to their continued concern about product quality issues and secure payment methods.
The aforementioned benefits, together with the increasing consumer trend toward e-commerce, provide a stepping stone for companies to grow in this industry. Startups with interest in the industry perceive significant development potential. To compete with popular e-commerce platforms in the Vietnamese market, you must, however, offer consumers amazing innovations.
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