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Singapore’s data annotation startup Tictag nets US$1.3M pre-Series A

open data

Singapore-based Tictag, a startup aiming to make data easy and accessible, has raised US$1.3 million in pre-Series A funding, led by M Venture Partners. Investible, East Ventures, Farquhar Venture Capital, and Sam Gibb (Managing Partner of Resolution Ventures) also co-invested.

Tictag plans to use the money to accelerate its expansion across Asia and enhance its technology. The startup already has operations in Singapore, South Korea, and Indonesia.

Founded in 2019 by Artificial Intelligence professionals Kevin Quah, Lee Jin and Low Yihang, Tictag aims to solve the data preparation problem faced by companies working with machine learning models. It converts complex annotation tasks into simplified bite-sized, gamified ‘quests’ on a mobile app platform.

In other words, Tictag reduces the complexity of data annotation and converts data into assets by empowering companies to collect, classify, and annotate data of all types accurately while maintaining affordability.

Also Read: Differences between AI and Machine Learning, and why it matters

In the process, companies can avoid heavy investment in developing in-house AI and ML tools and teams to collect and structure unstructured data.

Tictag, an IMDA Spark company, supports most data annotation types, including Bounding Polygons, Audio Transcription, and Named Entity Recognition.

At the same time, Tictag enables its app users, known as Taggers, to earn monetary rewards by performing simple data annotation tasks wherever, whenever.

“With this investment, we’re setting our sights on growing not only our customer base but our Tagger base and technology across Asia, tapping into the diverse experiences of our new strategic investors,” Quah CEO Tictag said. “We’re one step closer to our vision of a world where everyone can benefit from working with data.”

Besides, Tictag is launching its audio data collection and image data collection features. Companies needing to form original or bespoke quality audio rapidly and image data datasets can tap on Tictag’s platform at scale.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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True Global Ventures’s Web3-focused follow-on fund TGV4 Plus hits US$146M first close

TGV4 Plus

TGV4 Plus

True Global Ventures 4 Plus (TGV4 Plus), a Web3-focused fund run by Singapore-based distributed ledger technology (DLT) equity fund True Global Ventures, has announced the first close of its US$146 million follow-on fund.

The fund will continue to double down on its existing investees. It might also invest in other late-stage Web3 deals opportunistically.

Also Read: True Global Ventures injects US$10M into NFT metaverse game The Sandbox

Founded by an international group of angel investors, TGV 4 Plus invests in Web3 primarily in late-stage Series A, B and C across three verticals: entertainment & gaming, financial services, infrastructure & data analytics/Artificial Intelligence. 

It has invested in unicorns and other renowned firms, including Animoca Brands, The Sandbox, Forge, Chromaway, Coinhouse, GCEX, Chronicled, and Dedoco

The fund covers 20 cities in North America, Europe and Asia. 

“The base fund has been a fantastic success, but we are still only in the starting blocks of Web3. We believe that our early winners will grow even stronger. With the follow-on fund, we allow our partners to invest more into these companies,” says Fredrik Adolfsson, General Partner of TGV4 Plus. 

General Partner Dušan Stojanović added: “We raised the money in record time in four months, and we believe this is the best time to invest during market corrections. I would say that it is much easier to see more clearly who the winners are now. This has created a high confidence level amongst our investors who have seen a large GP Commit and the first call being executed very quickly.”

Also Read: The art of blockchain: What is the NFT craze all about?

Last September, TGV 4 Plus closed its fourth fund at over US$100 million to invest in blockchain companies, primarily in the Series B and Series C stages.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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Synergizing a corporate, a tech unicorn and startups with a corporate-backed accelerator programme

In today’s competitive market, it is important for startups and companies of any size to maintain their competitive edge and stay relevant. Corporate-startup partnerships have become increasingly popular to leverage each other’s strengths.

Corporates have abundant resources, from funding and access to talents that startups need. The agility of startups with fresh new ideas and solutions is something that corporates lack due to rigidity and structure. Corporate-startup partnerships create a win-win situation for both to positively impact the entire industry. 

Corporate-startup partnerships are vital to Sunway Group’s journey to becoming the region’s model smart sustainable city, integrating technology and innovation towards creating a safe, healthy and connected environment for the community to live, work, learn and play.

To drive these initiatives forward, Sunway iLabs was launched to foster entrepreneurship and stimulate market-driven innovations, to help entrepreneurs become more competitive in this rapidly changing environment.

About Sunway iLabs

Launched five years ago, iLabs has created an ecosystem that includes startups, students, staff and researchers to build ideas with the same vision of evolving the city to the next level. These are the core elements for iLabs’ flagship corporate startup programme, the Sunway iLabs Super Accelerator.

Also Read: ‘There’s no one-size-fits-all for corporate innovation, experimentation is key’: Sunway Group’s innovation chief

The new partnership with Carsome, Carsome Mobility Lab, will offer the same corporate-startup benefits to startups disrupting the auto ecosystem. 

“We are truly excited over this partnership with Sunway iLabs, as this is the first-of-its-kind accelerator in the Southeast Asian region to identify, partner and scale innovative startups. It is an honour for us to be supporting and boosting the entrepreneur and automotive communities through this unique programme. This is another huge step towards Carsome’s vision of creating the most trusted vehicle ownership ecosystem, powered by technology and data,” said Eric Cheng, Co-Founder and CEO of Carsome.

In partnership Carsome and Sunway iLabs, the Carsome Mobility Lab, a South East Asia auto-focused ecosystem accelerator that aims to boost the entrepreneur and automotive community has been launched.

This partnership aims to contribute to Malaysia and South East Asia’s growth in the automotive industry by enabling startups to tap into Carsome’s domain expertise and Sunway’s vast network of resources and thriving ecosystem.

The support given by Carsome and Sunway iLabs does not stop at funding and networks, but an end-to-end process where startups will have the opportunity to validate, and test solutions and business models in Sunway City Kuala Lumpur and Carsome’s locations. 

There are two tracks in this programme:

Pre-accelerator

Selected startups will go through an intensive two months period filled with workshops, mentorships and business introductions with the Carsome Group and other industry leaders in the Sunway ecosystem.

Accelerator

The top startups will spend two months working on the synergies with Carsome and Sunway and executing the offered solutions within the ecosystem and ultimately making an impact in the auto ecosystem in South East Asia.

Why an auto-ecosystem focused accelerator?

Malaysia’s automotive industry has been an attractive outlook for automotive companies. The industry plays a big role in the country’s GDP contributing around 4% in 2021 and is the third-largest automotive market in ASEAN.

As the trend is moving towards digitalisation, it has driven the establishment of new startups that are introducing new solutions and business models which will shape the automotive industry in the years to come.

Also Read: This family office has launched a startup accelerator with a mission to protect, restore biodiversity in SEA

Even though the market is saturated with marketplaces, motor insurance aggregators, after-sales services and car rental platforms, there are many opportunities that are untapped in this fragmented market. With this programme, the aim is to ultimately bring the best innovation into the industry and benefit the consumer’s vehicle ownership journey. 

What startups are we looking for?

Financial Services

Startups that have creative offerings for consumers including financing, warranty, insurance and etc.

Sustainable Mobility

In line with our commitment to Sustainability Development Goals (SDG), we are looking for startups who are offering green transport system solutions, e-mobility, sustainable vehicle ownership and sustainable tech.

Blockchain and NFT

NFTs have been a buzzword in recent months and we have seen significant growth of adopters in Malaysia. We are looking for startups who offer solutions on security, transparency, tracking, tokenisation and automotive gamification on Web3.

Artificial intelligence (AI) and machine learning (ML)

The use of AI and ML would significantly reduce human errors and with advanced technology, processes would be streamlined and benefit repetitive tasks in the automotive industry. The areas we are looking to improve would be driving insights, understanding consumer behaviour and personalisation through SaaS, analytics and the internet of things (IoT).

Connected automotive ecosystem

Startups that have solutions on integrated automotive solutions, personalised driver/owner experience, vehicle maintenance management, and driver safety and experience.

Aftermarket automotive design and hardware

Startups that have solutions for aftermarket lighting, vehicle accessories, collaborative design, voice and sound tech, automotive 3D printing and hardware.

Vehicle support marketplaces and providers

Startups focusing on eCommerce marketplaces for vehicle parts and services. 

How to join the programme

The programme is currently open for applications and startups are being referred to the business units on a rolling basis. Interested startups can apply to the programme here through the Sunway iLabs website. Applications close on the 4th of July, 2022.  

For more information and application, head over to the website here.

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Why Musk’s remote-work policy at Tesla does not apply to tech startups

This article is published as a part of a partnership with Recruitery. Recruitery is an all-in-one hiring platform that provides headhunt, payroll, taxes, and compliance solutions for remote teams in SEA.

Elon Musk, the most potent entrepreneur globally, has just stirred a controversy last week with emails to “everyone” at Tesla, urging everyone to return to work at the office. This is a brave yet risky move because this policy tends to disregard the 60 per cent of Americans with remote-capable professions who wish to work from home all or most of the time after COVID-19, according to a 2022 Pew Research Center study.

However, there is a fact we can never refuse. Musk is inspiring with his perspectives and actions, especially to founders worldwide.

The question now is, is it a signal that after the pandemic, remote working is not probably an ideal option anymore? How can we absorb this news and apply it to our startups?

Why can Tesla CEO, Musk defy the majority?

Even with the harsh public criticism, Musk has his own rationales behind his decision. 

Each company has its unique culture, and the CEO has the power to determine what works best. Tesla creates tangible products and has factories, which is very different from the software industry as it may require an “office-centric” culture.

Musk has formed an intense work style since day one. If Tesla has to thrive, it has to run fastest and smartest with focus and intensity unlike any other.

There are many things to do and not to do from a car being manufactured and delivered to the customer. And it’s challenging to make that happen in a young company, but many highly-motivated people go to extreme lengths.

Will this decision affect the retention rate at Tesla? Yes.

Will it be significant? Not sure. Because there are some exclusive privileges.

First, Musk has a famous personal brand with his disruptive thinking and impressive achievements. Hardly any other person has exerted as much influence over such wide-ranging industries that could shape the future of the global economy: social media, space travel, autonomous driving, electric transportation, and artificial intelligence. Everyone who worked under him landed at some of the great places.

Also Read: Why a recession is a good time to start hiring globally

Secondly, Tesla has one of the best-designed and innovative products in the world. Their electric cars accelerate the world’s transition to sustainable energy, which will revolutionize the industry and bring positive environmental changes. No matter how remote-work policy at Tesla is, there is still a massive number of top talents aiming to work at Tesla.

If your firm is not Tesla, you should not act like Musk

There was a humorous anecdote; when my startup friend obtained this information, he asked his team, “Should we follow this?”

Of course, if your company is not Tesla, you shouldn’t act like Musk.

There are two key reasons why Musk’s policies will not apply to tech startups. 

First, startups won’t be able to scale fast because potential talents increasingly prefer hybrid or remote jobs. The organisation’s management must adapt to these changes to sustain a talent pipeline. After the COVID-19 outbreak, the world and labour market have altered.

Particularly in the tech industry, employees in this field are becoming more flexible; they are in high demand all over the globe. They always have alternative options to consider besides your company.

Microsoft’s Work Trend Index indicates that hybrid working is the favoured working approach globally in the expected time. According to a Microsoft analysis on the rise of the “hybrid workplace” in Vietnam, up to 81 per cent of employees, particularly young Gen Z workers, desire to continue working remotely. 

Second, letting employees work at an office definitely won’t help you save operational costs, which should be considered one of the top priorities given a possible recession in 2022.

For example, think about how much money it would take to operate a permanent office. Specifically, offices must be furnished with desks, chairs, couches, and other essential equipment. Not to mention the employees’ coffee, water, and snacks throughout the day. 

According to McKinsey & Company Global Management Consulting, not only is hybrid working comfortable for workers, but it also reduces organizations’ operational expenses by up to 30 per cent. 

In particular, in the previous article, we should prepare for a recession to come, which is why global hiring is on the rise, leading to remote work being unavoidable.

In summary, the answer to the issue of whether Musk is committing an offence is “no”! It was just inapplicable to other technology startups.

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Looking back and moving forward: Leave a Nest at 20

Knowledge Manufacturing

Top left: George Yoshida, Takuro Sano, Shuichiro Takahashi, Yukihiro Maru, joe Inoue, Kazuhiro Yoshida, and Masahiro Ikegami. Mid row from the left: Daigo Fujita, Jun Sese, Akitaka Wilhelm Fujii, Hiroyuki Takahashi, and Yoshinobu Osaka. Lower row: Jack Wratten, Michael Maekawa, Yev Aster Dulla, Abdul Hakim Bin Sahidi, Kihoko Tokue, Yuko Ueno, and Ravi Ramanujam

When it comes to innovation, the Asia Pacific region is full of both emerging businesses and constantly growing legacy companies. Part of the region’s strength in this respect lies in its relatively young demographic, which at the same time takes up a large chunk of the global population. In 2020 alone, over a hundred leading unicorns came from Asia.

The innovative economy in the Asia Pacific is largely driven by science and technology, and the way this interacts with a desire for development. In the past two decades since the onset of the millennium, projects in the region such as the Hyper Interdisciplinary Conference and the NEST Career Design Seminar Series have tapped into the region’s talent pool to create opportunities for innovation and help harness the vibrant tech ecosystem’s full potential.

“Knowledge Manufacturing” in the market of ideas 

These projects reveal an important, though sometimes understated aspect of technological advancement for social change: research and “Knowledge Manufacturing”. More than one’s educational background, knowledge-based factors can pique an inquiring mind that already has the propensity to explore business. The issue lies in how to bridge the gap between the desire for knowledge and applying those ideas in practical means. Upon addressing this, unique solutions for present gaps in the market and society at large can be made, as seen in the thriving startup landscape in the region and even across the globe.

Also read: Kristal.AI expands to ESOP liquidity offerings

But how can research and the market be combined in such a way that makes the most out of both worlds? That’s where “Knowledge Manufacturing” companies like Leave a Nest come in. Founded in 2002, Leave a Nest has since provided an interdisciplinary knowledge-based platform that allows experts from various fields, particularly science and technology, to come together with startups, and vice versa. 

Leave a Nest: “Advancing Science and Technology for Global Happiness”

Leave a Nest’s goal is to bolster innovation through knowledge. Through a QPMI (Question, Passion, and Mission) lens, Leave a Nest is able to act as a science bridge communicator between research and academe, and the market to produce top solutions for social change. This stems from the company’s roots as a science and research organisation first and foremost, but also, at its core, a business geared towards improving the world’s quality of life by making use of concepts and sensibilities. The company provides “Knowledge Manufacturing” as its main service. 

With the vision of “Advancing Science and Technology for Global Happiness,” Leave a Nest aims to not only promote progress in the evolutionary sense but also enable global progress using science and technology. In its various projects, Leave a Nest has acted as a bridge communicator between businesses that have the power to improve society through research and the academe. Linking the two seemingly distinct industries is what makes the business unique. 

Leave a Nest’s latest programmes and projects

For instance, Leave a Nest has taken a lead role for the past 20 years in the Hyper-Interdisciplinary Conference (HIC) happening in six countries across the ASEAN region, which brings together innovators to discuss their research and work for social change. In 2022, the HIC’s theme was to think beyond what currently lies on the horizon and look even further for greater innovations. With an interdisciplinary approach to modern-day issues such as healthcare, the environment, and sustainability, the conference successfully gathered experts in the fields of science and technology, as well as other interested participants, such as researchers and students.

Also read: JTC bolsters Southeast Asian innovation through LaunchPad

Additionally, Leave a Nest has also supported startups in groundbreaking fields like deep tech. With one of Leave a Nest’s platforms, TECH PLANTER, up-and-coming businesses interested in exploring deep tech can find the support necessary in setting off their initiatives.

The platform is best for startups that are still finding their footing in their field and want to work hand-in-hand with a solid research and development background. As an accelerator programme, TECH PLANTER is unique in that it doesn’t have a set time frame for participating startups to access resources and mentorship. This makes it perfect for long-term exploration and growth. The TECH PLANTER Asian Final is coming up in August as well.

Ways forward

For its 20th anniversary, Leave a Nest — operating under the mission “To be the Most Effective ”Knowledge Manufacturing” Group in the World” —​​ envisions leading a new era of ideas and innovation. Taking off from the company’s goal to help create sustainable businesses globally and “Advancing Science and Technology for Global Happiness”, Leave a Nest continues to endeavour growth in the startup ecosystem by means of research and scholarly pursuits, utilising science and technology as the primary basis for change.

In its 20th-anniversary press release to Nikkei, Leave a Nest discloses that they aim to do this by pursuing “Questions with Passion”, which in effect results in the process the company calls “Knowledge Manufacturing.” Becoming the bridge between disciplines from the university and business practice will continue to be the company’s vision moving forward.

Knowledge Manufacturing

Leave a Nest also recently held a director’s summit in which main directors from the Leave a Nest group especially in the fields of education, human talent development, and investment were invited to share ideas on how the organisation can help shape the next 20 years through projects and various forms of support and partnerships.

In its commitment to promote innovation through scientific bridging and communication, Leave a Nest has expanded its reach through other countries in the Asia Pacific (Singapore, Malaysia, and the Philippines) as well as in the UK and the US. It also continues to engage startups and research organisations and experts alike through its various projects. Among these milestones were the recently concluded HIC 2022 and TECH PLANTER.

Also read: Top 5G Startups in 2022 Announced

The visualisation of this commitment can be seen in Leave a Nest’s new corporate logo, which reflects the company’s move towards “front leaning, dynamism, and edge strength.” The logo was unveiled on May 1st of 2022, just in time for Leave a Nest’s 20th anniversary on June 14. Moving past simply responding to change, the company’s logo reflects spearheading and leading innovation in the years to come. This also solidifies the company’s goal to create a network of passionate individuals that will create change and growth for the rest of the world.

To learn more about Leave a Nest’s recent projects, you can check out Hyper-Interdisciplinary Conference (HIC) and TECH PLANTER.

– –

This article is produced by the e27 team, sponsored by Leave a Nest

We can share your story at e27, too. Engage the Southeast Asian tech ecosystem by bringing your story to the world. Visit us at e27.co/advertise to get started.

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Into the metaverse: How to extract real business value from the hype?

With the metaverse market in the Asia Pacific expected to contribute US$1.04 trillion to the region’s GDP by the next decade, the scale of conversation and appetite for the metaverse has been enormous, this is despite not having a universal consensus around what exactly and how this innovative technology works.

This speaks to an interesting question, one that is perhaps more pertinent than defining the metaverse, do businesses necessarily need to fully understand the metaverse before moving to tap its potential?

Perhaps not, as the journey towards the metaverse is more of an evolution rather than a revolution. The APAC region, in particular, steering the mobile-first gaming paradigm with its estimated 1.62 billion gamers, is well-positioned to capitalise on this trend as gaming is often thought to be the centre of today’s metaverse.

Beyond gaming, the COVID-19 pandemic has also hastened the shift online, and to mobile for that matter, across sectors like work, payments, retail and even our day-to-day communications. The metaverse in that regard seems like a logical next step, where the real and virtual worlds become more intertwined.

In APAC at least, it is clear that accommodating the metaverse does not require a complete overhaul of the business. With the pandemic driving digital transformation to the top of many business priorities, most organisations here already have digital strategies in place and are actively seeking to capture the opportunities within the digital paradigm, and these same opportunities serve as the perfect gateway into the metaverse.

Attempting to exactly and fully define the metaverse before integration plays into the view that metaverse adoption is a sweeping, once-and-done initiative. We know from experience that this is not true, given how quickly technology advances.

Also Read: How the metaverse opens new opportunities for education

Cases in point: 4G is very quickly giving way to 5G and now 6G, while cloud adoption has heralded the rise of organisations born and built on the cloud. Instead, an iterative approach that uses a series of small steps, each with practical deliverables, can help an organisation benefit expediently from the metaverse, tapping the digital foundation that has already been set.

Here’s how to get started:

Step 1: Understanding how the metaverse fits into business needs

As with any new business undertaking, research is key. Organisations should not launch a metaverse initiative simply for the sake of jumping on the bandwagon, but rather ensure that the initiative will address a specific business need and provide a return on their investment.

This can range from returns like new revenue streams, improved customer experiences, or better employee training.

For example, organisations often find opportunity in the real-time interaction and immersion offered in the metaverse, characterised by second-to-second reactions and feedback loops that provide instantaneous insights about their audiences.

With these insights, businesses can then better understand the interests and intentions of their customers, partners or even employees, and continually provide a hyper-personalised experience tailored to what they seek.

While such returns might not always be easy to measure financially at the get-go, metaverse enthusiasts in the region might be glad to know that a recent study found nearly half of those surveyed in Singapore and Australia are interested in socialising, working and shopping in a 3D virtual space, a prospect that business leaders are hard-pressed to ignore.

Step 2: Translating the data generated into long-term outcomes

Keeping in mind that it is data that will fuel the digital future, the next step is for organisations to find ways in which metaverse data can be funnelled to support user experience requirements in the long term.

It is a two-way street: on one hand, the ability to continuously track what users are doing in the metaverse provides an in-depth understanding of user context, which is key to driving ubiquitous and spatial computing such as augmented reality (AR) and virtual reality (VR) technologies forward.

On the other hand, the enhancement of these technologies, in turn, facilitates the collection of data in the virtual world. The more data an organisation has, the more effectively it can generate meaningful user experiences highly relevant to each individual user.

At this stage, organisations may need to stop and consider how to integrate the metaverse into existing legacy systems in a way that translates to maximal long-term value, even if it means reshaping their business models to accommodate the metaverse.

Step 3: Putting in place metrics centred on user experience

80 per cent of APAC consumers reported that the quality of customer service they receive impacts their purchase decisions in 2022, underlining the importance of placing users at the centre of all decision-making. The metaverse should be no exception.

Also Read: How luxury brands are experimenting with the metaverse

This means that users should not be the core metric organisations apply to evaluate the success of their metaverse initiatives, but rather how they facilitate an experience that is both relevant and meaningful to each user.

Data privacy and trust also becomes increasingly important as a metric for user experience in the metaverse’s approach to digital identity, as data detailing users’ contexts and intentions is essentially free for the taking.

With a recent study revealing that most APAC businesses will outpace the global average in terms of investing in customer experience management and customer data technology in 2022, it seems that organisations in the region are primed for metaverse success.

While capitalising on this advantage, it remains critical to acknowledge that the integration of the metaverse necessitates constant re-examination, updating, and improvement over time. After all, new metaverse technologies will continue to be introduced, business conditions continually evolve, and competitors may eventually catch up.

With the APAC region already leading the pack, what’s there to wait?

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Sequoia Capital launches US$850M fund to ‘double down’ in Southeast Asia

Sequoia Capital, one of the most prominent VC investors globally, today announced the launch of a new US$850 million fund targetting startups in Southeast Asia.

Sequoia SEA Fund I will invest actively at the seed, Series A, and growth stages in companies across the region, it said in a blog post.

“We will continue to bring our large portfolio specialist teams to partner with founders in their crucible moments. We will continue to support seed-stage companies and women founders with programmes like Surge and Spark. And we will double down on initiatives to collaborate across our ecosystem — with founders, governments, co-investors, and partners — to help our region emerge larger, healthier, and more sustainable than ever before,” Sequoia Capital said.

The company has simultaneously announced the launch of a US$2 billion early-stage venture and growth fund for India.

Also Read: Why Musk’s remote-work policy at Tesla does not apply to tech startups

Sequoia Capital is one of the most active global funds with a number of investments in the region. Since the launch of its regional operations in Singapore ten years ago, the firm has invested in several firms, notable among them are Gojek, Tokopedia, Traveloka, Kopi Kenangan, GuadangAda, Biofourmis, Insider, eFishery, and Appier. It also runs the Surge programme out of Singapore.

Sequoia Capital is also excited about the growth of the Web3 industry in the region. “In the last couple of years, we have witnessed the emergence of a thriving Web3 ecosystem and new waves of innovation in markets like Vietnam, the Philippines, Thailand and Malaysia.”

“We are excited for what the next decade and beyond will bring, and we look forward to partnering with more of the daring founders of today to thrive in the largest markets of tomorrow,” it said.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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Cryptocurrency: Hero or villain for the payment industry?

The payment industry is a fragmented one. Singapore has more than 500 payment companies; some provide just remittance services, while others offer multiple payment solutions.

Smaller companies often offer limited payment solutions, such as QR codes and/or POS machines, limiting their scalability. While bigger players could scale but often offer a closed-loop payment ecosystem to protect their business.

As a result, merchants often have to register with multiple payment companies, which takes up to three days for each registration. The fragmented payment industry is eating into merchants’ already razor-thin margins.

Based on the Singapore Payments Roadmap report, 18 per cent of merchants interviewed said cost is a major challenge, while 20 per cent cited slow settlement speed, and 13 per cent cited security.

Some payment companies are working to provide more options but most partner with other companies licensed to provide specific payment activities. This partnership model doesn’t resolve merchants’ pain points of registering with multiple platforms, nor the slow settlement speed and cost, since it still revolves around fiat and the traditional settlement method.

Alternative payment to tap into new customers

A possible solution could be using cryptocurrency. Blockchain technology enables the whole transaction to be decentralised, so no third-party settlement is required, which speeds up the settlement time for merchants.

As a result, merchants can receive and transfer funds almost instantly. Generally, crypto transaction costs are also lower than traditional payments.

Also Read: Crypto loans: Having your cake and eating it too?

For merchants, accepting cryptocurrency could open new customer segments. A recent survey found that around 16 per cent of Singapore’s adult population holds some form of cryptocurrency, and the country ranked sixth in crypto ownership among the 22 countries surveyed.

Out of the 16 per cent holding crypto, merchants could tap into two distinct customer segments: millennials who are tech-savvy and adventurous and crypto natives.

Millennials are more likely to own cryptocurrency and try new things, including using crypto to pay for goods and services. Charles & Keith and Novelship announced that they would accept crypto as payment, partly to target their customers, mostly millennials.

Crypto natives, especially early investors in crypto, are looking for new ways to enjoy their newfound wealth on high-value, luxury products. With the current global crypto value between US$2-3 trillion and further growth is expected, this population is expected to increase.

Cryptocurrency challenges

The most common concern about cryptocurrency is the risk of money laundering due to its anonymous nature. The Monetary Authority of Singapore (MAS) is actively reducing the money-laundering risks related to crypto.

MAS has clamped down on unlicensed crypto operators and requires licensed operators to adhere strictly to the travel rule, which requires sharing both beneficiary and originator identities and information.

Second, crypto is a volatile asset that could mean huge risks. One way to counter the threat is to partner with payment providers who offer instant crypto ramping into fiat based on a quoted price. This minimises the fluctuation risks since merchants would not be holding onto the crypto.

The third concern is the lack of standardised protocol or crypto used for payment. The most common crypto available as payment is Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and USDC.

Also Read: How CoinDCX aims to be India’s gateway to the broader global crypto ecosystem

Most of them are transferred via the ERC20 or TRON20 network. Customers need to convert their cryptocurrencies to ones the merchants accept before they can make a crypto purchase. This might turn away some crypto users who prefer to hold onto their crypto than convert to the merchant-preferred crypto to make purchases.

What’s ahead for cryptocurrency as payment?

Traditionally, the payment industry revolved around the fiat ecosystem. With the rise of crypto, companies are innovating and exploring outside the confines of the fiat ecosystem.

For merchants, while many are adopting the wait-and-see approach to how crypto payment will evolve, some are going in head-first to tap into its potential to speed up transaction time, reduce costs and open up new customer segments.

Using crypto has risks but also offers opportunities for innovation and growth. The crypto payment industry is just starting. Together stakeholders should join forces to learn, adapt and evolve to make the crypto payment process safe, secure and seamless.

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The heart and science of venture capitalism and why its more relevant than ever

I’ve often been asked how we built up Alpha JWC Ventures to where it is today and how we have come to build strong partnerships with our founders and portfolio companies.

In the same vein, I have also been asked why we have sometimes chosen to invest in a startup (an underdog, in my view) that others have seemingly steered away from.

What exactly is our investment approach in a startup or, more accurately, in a founder. Contrary to many beliefs, venture capitalism is not just a numbers game. To us, venture capitalism is a confluence of heart and science.

Changing for the better

The venture capital ecosystem is in a more mature stage compared to circa five years ago. Valuation and such were not as meaningful and robust as it is today. There is also more capital available to founders these days, and it is easier (than before) to raise money for seed funding. 

Also Read: Searching for gold in the silver economy: A venture capital perspective

But people have changed, and so have ideas and ideals. Founders’ missions are not just to drive revenue but to also make a lasting impact and drive positive changes in their societies.

This means that founders’ expectations of VCs have evolved accordingly; they are now (rightfully so) more demanding of the quality of the VCs they partner with and what value add they bring. That inadvertently also shapes how we make investment decisions and connect with founders.

The science of investing

Data and numbers

Before investing in a startup, we need to determine a sound valuation of the startup by looking at growth, financial feasibility and product-market fit.

We do this by looking at many data points and tapping into our deep market understanding and experience in the Southeast Asia landscape to assess if an idea would succeed.

Founder evaluation

Next, the most important part is assessing the founder(s). The idea is important, but the founder is critical to the company’s success. We emphasise the founder’s clarity of thought and the ability to maintain it in all situations to achieve key goals and lead a team.

In the startup journey fraught with changes and challenges (some expected, some not), the founder’s vision, finesse in taking action and making tough decisions will make or break the company. 

A great founder or leader will naturally attract a high calibre and inspire the team to back them up throughout the journey.

The heart of investing

Now comes the hard, or should I say ‘heart’, the part where every VC is guided by their values and motivations. 

Values and trust

Our firm’s values are critical in guiding how we engage with founders and how we can build a relationship of trust with them. When we hold ourselves to a high standard of integrity, we become trustworthy to all our stakeholders.

Only when there is trust can deals be made with confidence, speed, and at a low cost. Case in point, we recently closed a deal in two hours (between three meetings) because of mutual trust between the founders and us.

Focus on founder over numbers

At Alpha JWC, sustainable growth is crucial to us. We focus on the long-term fundamentals of the business rather than short-term vanity metrics.

In addition, we also care about how the organisation grows, and we understand that the founder is the key factor for the company to flourish. That is why our prerogative to be a trusted partner helps founders become even better leaders.

Also Read: The world is flat, but SEA is a (growing) bowl of venture capital and startup talent

Don’t get me wrong. The performance of our fund is very important. But we believe even more strongly that if we take care of our founders and stay committed to them through highs and lows, it puts them in a better state of mind and emotion to lead the company confidently. In short, we do well only when our founders do well. 

Every end is a new beginning

It is not all wins and successes, of course. The ‘heart’ part also comes in when things don’t work out. We treat our founders with as much integrity and dignity when the startup needs to be wound up.

We think about how to help them end the journey, support their team who will be displaced, and how we can learn from the experience. The startup may end, but not the relationship. And we have (and will continue to do so) reinvested in some of these founders. 

Conclusion

We enjoy and believe in what we do at Alpha JWC because we greatly respect our founders for the sacrifices, time, and heart they pour into their startups.

We are excited to work every day, knowing we have a part to play (however big or small) in supporting our founders in their endeavours. So is it more heart or more science in venture capitalism?

To me, it is equal parts. I believe logic needs to guide our passion and obsession with our founders. In short, the science needs to validate the idea, and the heart needs to support the founder. 

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What lessons can crypto investors draw from the Luna, UST episode?

Due to the global geopolitical and macroeconomic turmoil, financial markets are in significant uncertainty. UST and Luna are probably the first major ‘crypto victims’ of this turmoil.

The crashing of the stablecoin UST and its sister currency Luna has been an eye-opener for many, especially crypto enthusiasts expecting to make a killing out of their investments. Many experts believe these course corrections are inevitable and necessary for cryptocurrency’s long-term future. They anticipate that these adverse conditions may continue, wreaking havoc across all asset classes.

“Over the short term, this event is negative for crypto and stablecoins, as many investors were affected by the crash. However, at the same time, not all stablecoins are created equal, and others have remained resilient and even increased their market share throughout this volatile period. Crypto is still a nascent industry and will learn lessons from Luna/UST to build more resilient protocols,” says crypto expert Bobby Ong.

While the market has dipped significantly in the last six months, investors should ensure that if they’re planning to take a long position, they’ve also taken the necessary risk management measures.

Also Read: UST, Luna crashes: Can regulation alone restore investors’ confidence in cryptocurrencies?

What are these measures? In other words, what lessons do these crashes teach investors and crypto enthusiasts?

e27 spoke to some experts and industry watchers in the cryptocurrency space. Below are their comments:

Yong Li Khoo, Research Analyst at Nansen Alpha, a blockchain analytics platform

Diversification is an equally important (or if not more important) strategy in crypto as in traditional financial markets. Proper diversification can reduce portfolio volatility significantly and cushion your losses if any of these tokens go down to zero.

Investors should always conduct their due diligence and take anything they read online with a pinch of salt.

Real-time alerts tracking large token price movements or transfers can be a lifesaver. The Nansen Smart Alert feature allows on-chain flow and token transfer monitoring. For instance, Nansen Smart Alerts can receive notifications of any abnormal on-chain activity, such as irregular withdrawals from liquidity pools.

As part of investor due diligence, monitoring on-chain data can complement one’s trading strategy and portfolio management. Nansen’s on-chain data lets investors get a clearer fundamental picture of the market and understand what smart money is doing.

For example, it allows you to see where funds are moving to, identifies new projects or tokens, perform due diligence and trace transactions down to the most granular level.

Bobby Ong, Co-Founder and COO of CoinGecko, an independent cryptocurrency data aggregator

When investing in crypto, it’s always important to do your own research (DYOR) and avoid blindly following cult leaders. While there were LUNA-bulls actively promoting Luna/UST, there were equally dissenting voices pointing out the flaws in the core mechanism on Twitter. Before making investment decisions, it’s essential to understand the facts surrounding a token.

Eddie Thai, General Partner, Ascend Vietnam Ventures

  • Don’t believe anybody who says they can return 30 per cent regularly and risk-free.
  • Ensure that projects that reach a certain scale have sufficient safeguards in place.
  • Diversify, generally. Only invest what you can afford to lose.

Chris Sirise, Partner at Saison Capital

Proper risk management is essential. Events like UST and Luna crashes serve as a reminder that building an understanding of cryptocurrency fundamentals is a constant and ongoing process.

Kenrick Drijkoningen, General Partner at Web3 investor Play Future Fund

Do your homework before venturing out on the risk curve. Apart from the majors, a lot in this industry is still early-stage experimentation. Good ideas will naturally survive and become the extensive networks of the future.

Also Read: What the fall of Terra Luna and the Asian financial crisis have in common

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