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Looking at you, 2023: 8 predictions on tech and businesses in ASEAN

The current economic uncertainty has cast a long shadow over companies’ business outlook for the year ahead, with economists revising their 2023 growth forecasts for the ASEAN region.

Amid a heightened emphasis to “do more with less”, agendas in the boardroom have shifted from growth to efficiency. Yet while 74 per cent of CEOs expect economic conditions to worsen in the short term, 83 per cent of CEOs express confidence in the resilience of their companies to withstand economic jolts. 

This confidence may have stemmed from their trust in their technology investments. Just like how automation and cloud technology helped them to pivot quickly and become more robust during the pandemic, they are applying the same lessons to this new phase of global uncertainty.

These times of change have afforded new opportunities for companies to transform their industry, and the investments they make now will determine their success now and into the future. 

As companies double down on their digital transformation journeys, here are some trends that we expect to see in 2023.

Digital transformation will remain at the heart of ASEAN’s growth

Maintaining a durable, resilient business that can drive success now is increasingly challenging with the economic headwinds we are facing.

Whilst we cannot predict everything that lies ahead in 2023, one thing is sure – digital transformation will remain at the heart of ASEAN’s growth. According to IDC, one in three companies in Southeast Asia will generate more than 15 per cent of their revenue from digital products and services, compared to one in six in 2020.

Also Read: How to start and scale an e-commerce business in 2023

We expect more businesses here to aspire towards becoming data-driven organisations, deploying more digital services to drive efficiency, profitability and competitive advantage.

Investment in automation will surge as companies aim to do more with less

Amidst rising economic uncertainty, enterprises will increasingly move beyond isolated use cases of automation to accelerate digital transformation, drive growth, and achieve cost savings to navigate the disruption better.

As an example, the benefits of automation are evident, with Salesforce’s suite of automation technologies saving organisations over 100 billion hours every month. Low- and no-code automation tools also allow organisations to drastically condense their digital transformation timelines by empowering employees from non-traditional tech roles to automate processes and create new services through drag-and-drop digital capabilities without prior coding knowledge.

In 2023, we expect to see more business technologists use such tools to save valuable time and circumvent bottlenecks. The ability for anyone to contribute towards digital transformation initiatives, regardless of background, provides a strong upside for businesses to remain agile in these changing times.

Companies will prioritise vendor consolidation and rethink their approach to efficiency

The average company uses nearly 1,000 applications to run its business and store customer data. This isn’t efficient, effective, or affordable. What’s worse is that it makes the work environment more complex when the goal of technology should be to simplify things.

In 2023 we can expect to see companies prioritising vendor consolidation and reducing the complexity of their technology stack to give a simple 360-degree view of each customer. They will also rethink what it means to be efficient at every level and department.

Companies must commit to continuous innovation to solve customers’ problems, ensure seamless service from anywhere, and adapt to customers’ changing priorities. This, in turn, will provide opportunities for success in the long term.

Personalisation will be the solution to success now

In this digital-first world, every business needs the capability to reach the right customer at the right time. This is becoming all the more difficult as the amount of data created, captured, replicated, and consumed each year is expected to double by 2026.

As companies race to increase revenue and drive efficiency across their business, personalisation will be the solution for success now.

With a seamless hyper-scale real-time data management platform, connecting, ingesting, and harmonising data from any source – physical and nonphysical, and across locations – engagements will enable companies to continuously adapt to changing customer information and needs in real-time.

Whether patient data for healthcare, telemetry data for manufacturing, or shopper data for retail, personalisation will be imperative to producing the most compelling customer experiences and accelerating time to value from data while reducing complexity across the business.

Companies will invest in total experience strategies

The pandemic has revealed the great disconnect between employers and employees. Organisations are under pressure to deliver growth and revenues amidst external headwinds while employees are craving flexibility, clear goals, purpose and connection.

For much of 2022, leaders have expressed concern over the rise of “quiet quitting” due to its negative effects on performance and productivity. However, the term’s popularity points towards broader issues of employee burnout. Digital tools focusing on communication and culture will continue to play a key role in driving productivity and long-term employee retention.

In 2023, organisations will combine customer and employee experience initiatives to increase revenue and retain scarce talent to deliver more agile and resilient business outcomes. With a focus on integration, leaders will seek to connect the systems and processes that support these experiences across the organisation.

Managers will be the greatest connectors between employees and the company

As we continue going through one of the biggest workplace experiments of the century – moving from physical offices to hybrid arrangements powered by digital headquarters – the manager’s role has fundamentally changed.

Also Read: The 5 pillars of digital transformation that meet business objectives efficiently

They are no longer responsible for driving results and productivity but also for supporting employees’ emotional and psychological well-being. With companies grappling with a new reality of work, cultivating great managers will be critical.

They will be the connectors within the organisation to ensure that the needs of employees are heard, so companies can continue to adapt policies per employees’ needs. When managers listen and make their employees feel heard, this brings out the best in employees.

Customers’ preference for sustainable options will drive business decisions

Over the last two years, new expectations have increased in importance to consumers – trust and impact. Salesforce research has found that 88 per cent of consumers now expect brands and retailers to state their values clearly. 64 per cent say they will stop doing business with a company if corporate values don’t align with their own.

This is especially true when it comes to the environment. With the growing impact of sustainability on purchase decisions, companies can no longer afford to see sustainability as just a reporting need. They will need to start making sustainability a core value in their organisation and integrate it into their product roadmap.

Over the coming year, they will also increasingly realise that data-driven insights and improved integration across supply chains will help deliver more efficient and sustainable ways of working. Through investing in digital tools to track emissions, companies will adapt quickly to drive change, supporting the global effort to become net zero.

Companies will invest their training for green and digital roles

As companies across Asia work with their local governments to double down on net zero targets, a severe sustainability talent crunch is emerging, in addition to digital skills.

Salesforce’s digital skills index found that while nearly half of all respondents view digital sustainability skills as important now and in the next five years, only 16 per cent say they have “advanced” digital skills for operating technology that promotes sustainable business activities like tracing, measuring, and analysing climate data within an organisation.

The silver lining for skills in these domains is that they enjoy high transferability. As businesses recalibrate themselves in a post-COVID-19 world, we expect more calls for talent to upskill themselves via various government or company-led initiatives.

An example of that for the Salesforce ecosystem would be our free learning platform, Trailhead. Increasingly, a formal college degree will not be needed to solve enterprise problems.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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Gree Energy secures US$3.2M to transform wastewater into biogas in Indonesia

Gree Energy, which aims to decarbonise food processors in developing countries by transforming their wastewater into biogas, has secured US$3.2M in a pre-Series A round of investment.

Earthcare Group, a Hong Kong-based single-family office focusing on climate change mitigation, led this round.

This deal comes about eight months after the clean energy firm bagged US$250,000 in funding from Water Unite Impact.

Established in 2013, Gree Energy empowers the food industry to cut methane emissions and treat industrial wastewater by implementing on-site biogas facilities. It makes biogas solutions financially viable by unlocking access to carbon credit markets, green finance, and renewable energy markets.

Also Read: ‘There’s a lack of urgency among companies in achieving net zero targets’: Unravel Carbon’s Grace Sai

Gree’s proof of concept, the Hamparan project already reduces over 30,000 CO2eq emissions annually and generates almost 10 GWh per year of clean and reliable energy for 19 villages in Lampung on Sumatra Island.

More than 1,250 food processors in Indonesia have yet to be equipped with adequate wastewater treatment solutions. This untapped potential represents an opportunity to avoid 50 million tons CO2eq emissions per annum and provide 40 TWh of clean energy.

In parallel, by 2030, Indonesia aims to increase the share of renewable electricity from 13.5 per cent in 2021 to 34 per cent and reduce carbon emissions by almost 32 per cent with its efforts (43.2 per cent with international assistance). Biogas is one of the key cornerstones for addressing this twin challenge.

“Gree’s vision to reduce pollution in the agriculture and food sector and to replace energy generated from fossil fuels is key to mitigating climate change. Gree’s business model is also highly replicable in most agricultural-based economies with growing energy demands, which is the case in large part of the Global South. The growth potential is tremendous,” said Andre Barlian, Co-Head of Investments at Earthcare Group.

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Indonesian group buying platform Radius scores seed funding, rebrands as Bakool

Bakool Founders Ivan Darmawan and Stephanie Wongsoredjo

Radius, a group buying platform for fresh produce in Indonesia, has secured an undisclosed amount of seed funding and rebranded to Bakool.

The capital was provided by Kleiner Perkins, Goodwater, Insignia Ventures, Global Brain, former Minister of Indonesia Mari Elka Pangestu, and others.

Customer data shows greater demand for fresh produce products than their focus on dry goods in Indonesia. This data aligns with the US$80-billion addressable market for food commodities in tier-2 and tier-3 cities.

Ivan Darmawan and Stephanie Wongsoredjo founded Bakool in response to the needs of households in these cities amidst the COVID-19 pandemic.

Y-Combinator-backed Bakool helps increase household productivity by becoming the fresh produce chain for households in tier-2, tier-3, and rural cities. It operates without physical stores but instead has an agent network. The platform helps lower the costs of fresh produce, save more time for households on going to markets, and increase incomes for their agents.

The startup targets cities with GDP/capita lower than US$7500. These cities primarily access fresh produce through offline, traditional wet markets. They also have a 50 per cent lower income but pay similar prices for fresh produce compared to Jakarta.

Also Read: Casa Mia Coliving secures US$1.3M seed funding to expand its local and regional footprint

“Our agents have made three times their previous income, and we are expanding fast. In the long-term, we want to become the Whole Foods for rural Indonesia without having offline stores,” said Darmawan.

“Bakool is tapping into the massive underserved opportunity around fresh produce accessibility for tier-2, tier-3 and rural cities in Indonesia, which already amounts to a significant business, even capturing a portion of the market,” said Yinglan Tan, Founding Managing Partner at Insignia Ventures.

“Bakool’s mission of increasing household productivity is a much-needed focus for technology businesses in the country. This mission will bring long-term returns to the national economy and has potential repercussions for future generations in having a better quality of life,” said Elka Pangestu.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

Image Credit: Bakool

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Accelerating Asia, South Asia Tech invest in Bangladesh startup Shuttle

The Shuttle team

Bangladeshi transport-tech startup Shuttle has announced raising US$1.5 million in new funding led by South Asia Tech, a growth-stage VC fund focused on logistics and e-commerce startups in the region.

State-run VC fund Startup Bangladesh, investors from Bangladesh Angels Network (BAN), and existing backers, including Accelerating Asia, participated.

The new round brings Shuttle’s total investment to date to US$2.5 million.

Also Read: Bangladesh’s ride-sharing, bus ticket booking app Shohoz raises funding

“The new funding will help us expand our footprint across the country through further investments in tech, product and team,” said Shuttle’s Co-Founder and CEO Reyasat Chowdhury.

Shuttle started its journey in 2018 with pre-seed capital from Robi Axiata.

A ride-hailing startup, Shuttle claims it charges less than one-third the price of regular ride-sharing by clubbing four to ten people in sedans and minivans.

After its initial success with providing women-only services, Shuttle later added unisex and B2B offerings to bring convenient and affordable daily commutes for middle-income people in Bangladesh.

More than 30,000 university students and office-goers are registered on the platform, with the majority being women. The company has also worked with over 50 organisations (B2B clients), including the largest multinational companies.

The firm is set to launch a new service, Shuttle for School, for students in Dhaka.

The startup has a total addressable market of US$13.5 billion in Bangladesh.

Also Read: Earned wage access startup wagely nets US$8.3M pre-Series A to grow in Bangladesh

Shuttle’s other investors are SBK Tech Ventures, South Korean VC firm The Ventures, the BAN, and local/global angels.

In addition, the company also received an impact-matching grant from Biniyog Briddhi, a public-private development partnership between the Embassy of Switzerland in Bangladesh, Roots of Impact, and LightCastle Partners.

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On intrapreneurship: Why SC Ventures believes in building innovation from within

Alex Manson, Head of SC Ventures

There are many ways an organisation can promote innovation to serve their customers, and intrapreneurship is one that SC Ventures choose to champion.

“The concept of intrapreneurship is anchored in our belief that solutions to seemingly intractable customer challenges often reside within the bank’s workforce itself. No one is more well-placed to solve these challenges than our employees; they work closely with customers and clients daily, and as a result, have a deep understanding of needs,” explains Alex Manson, Head of SC Ventures, in an email to e27.

“However, it isn’t always easy to bring these ideas to life and this is something that intrapreneurship addresses directly. With intrapreneurship, we are putting our people and their ideas first, providing them with everything from mentorship to capital, to help bring these concepts to fruition. Intrapreneurship is also Standard Chartered’s commitment to fast-tracking innovation from within — allowing employees to tap into the bank’s significant resources to sandbox and scale their projects.”

To realise this vision, the company is running the SC Ventures FinTech Bridge, a platform that was initially developed to facilitate the sourcing of tech solutions within Standard Chartered. Designed to bridge the disconnect between startups, experts, and corporates, according to Manson, the programme is now a borderless community that is open to portfolio companies as well as aspiring founders in Standard Chartered.

Since its inception in 2018, the platform has seen over 2,800 members; 34 challenges seeking tech solutions, expertise, or investors; 20 pitches in the Pitch Arena; and more than 140 connections made.

In this interview, Manson explains to e27 how SC Ventures implement intrapreneurship within its organisation and the kind of opportunities it is looking for in 2023.

Also Read: Ascend Vietnam Ventures’s early-stage fund AVV Alpha exceeds US$50M target

A deeper dig into intrapreneurship

Manson explains further about the intrapreneurship model that SC Ventures implemented, starting from the reason behind its founding.

“Our intrapreneurship model is designed to empower employees to solve problems, improve the status quo, and to create new business models. The programme is standardised and modular so business and functional leaders can easily engage with the Intrapreneurship Programme – and engagement of Intrapreneurs and business/functional sponsors speaks to the success of the programme,” he says.

“For Intrapreneurs who are looking to create a new business, our model is designed to ensure that our potential founders are given the wherewithal to endure uncertainties and remain resilient in the global economy. SC Ventures ensures that the innovations pioneered by our Intrapreneur Venture Leads will lay the foundation of the new economy,” he continues.

The process of participating in the programme is as follows:

“Our FinTech Bridge programme forms a core tenet of our intrapreneurship model, as we continuously welcome new ideas by having challenges and encouraging individuals and teams to submit their proposals on an ad-hoc basis,” Manson explains.

Once a proposal is submitted to the SC Ventures FinTech Bridge, the intrapreneur induction process kicks off. Individuals or teams with interesting solutions to an existing problem statement are put through a bootcamp to prepare them for a panel pitch. This bootcamp includes rigorous rounds of refinement, research, validation, wireframing, and prototyping processes which will be incorporated into the final panel pitch.

Also Read: How Signal Ventures aims to sail towards new opportunities in global maritime tech scene

Prior to their panel pitch, successful candidates will gain access to SC Ventures’ coaches. Following the pitch, they will have access to additional resources beyond just funding, such as Incubation Coaches and Industry Experts.

A pitch is being reviewed based on the following indicators:
– Does the idea solve a problem for the bank (internally) or the wider industry (externally)?
– Is the idea both feasible and viable?
– Is the idea crazy? Does it have the potential to disrupt the sector?
– What will the intrapreneur learn from this programme? Are they highly committed and engaged?

It is important to note that fulfilling just one of these criteria is enough for an idea to be accepted into the programme. Upon completion of the curriculum, the intrapreneur’s pitch is assessed using the same standards applied to any startup or funding pitch.

The programme has developed successful case studies such as Cardspal, a one-stop daily lifestyle app operating in Singapore.

But like many other initiatives, implementing entrepreneurship in an organisation comes with its own challenges.

“More often than not, intrapreneurship programmes within big organisations fail because of a lack of discipline and structure – the kind that SC Ventures brings to the table. Aside from bringing bank-level expertise and resources to aspiring intrapreneurs, we provide intrapreneurs with certified coaches that guide them through a standardised journey with a proven, tried-and-tested methodology that ultimately results in a VC-ready pitch,” Manson explains.

“Our programme is both standardised and modular, which means that we can flex, experiment and pivot as we learn and the programme evolves. With a more structured approach to managing the programme, we have the ability to look at each aspect of the programme and enhance it.”

Also Read: SEA’s VC landscape will soon get more specialised, says ADB Ventures

What is next for SC Ventures

When asked about what is next for SC Ventures, Manson starts by explaining the organisation’s stance on new, exciting verticals such as Web3.

“SC Ventures sees Web3 as the frontier of the new economy and today, we have several intrapreneurs in our programme tackling the challenges and developing solutions in this space. As the ecosystem surrounding blockchain, crypto, non-fungible tokens, and other digital assets continues to evolve, we have seen promising new ideas revolving around the future of these concepts,” he says.

“In general, we don’t want to narrow our focus on a specific type of innovation and look only at on-trend solutions and technologies. By doing that, we would blind ourselves to opportunities that may come from other areas.”

As the year 2022 draws to a close, Manson also shares plans for the next year.

“We intend to double down on our Intrapreneurship Programme, refining the curriculum to be even more user- and outcome-focused. We want to ensure that the employees involved have a fantastic experience, learn exceptionally valuable skills and feel rewarded for having the courage to join the programme and complete the process,” he explains.

“For 2023 onwards, SC Ventures is exploring offering Intrapreneurship-as-a-Service to Standard Chartered’s clients. We currently have one Proof-of-Concept (PoC) in action and will be kicking off the second in November 2022. Thus far, the first PoC has received excellent feedback from the client and we’re looking to extend this service to more, effectively inculcating a culture of deeper collaboration, co-creation and innovation in the wider financial services sector,” he closes.

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Image Credit: SC Ventures

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How to combat festive season fraud with ease

The festive season is one of the busiest times for businesses as consumers come out in full swing to shop for great deals.

As Asia Pacific’s e-commerce sales are expected to double nearly by 2025, reaching US$2 trillion, it is clear that more and more consumers have grown accustomed to shopping online, thanks to high internet penetration rates. The end-of-year shopping season in 2021 saw a 260 per cent jump in sales in the lead-up to Single’s Day in October.

Simultaneously, the booming industry is also attracting fraudsters looking to take advantage of a growing sector.

Online payment fraud losses are expected to exceed US$206 billion over the next five years, driven mainly by identity fraud. With the spike in shopping during festive online seasons, fraudulent actors will likely target e-commerce merchants to capitalise on the increase in sales.

How fraudsters take advantage of the holidays

There is a rise in sophisticated fraud tactics, such as promotion abuse, when fraudsters take advantage of limited-time offers by misrepresenting themselves, often by creating multiple accounts. Promotion abuse can cause significant losses to retailers, with more than half of e-commerce companies experiencing increased promotion abuse. This can be particularly impactful during festive seasons when brands are more likely to run promotions.

Other common fraud attacks, particularly during the festive seasons, include account takeover attacks and chargeback fraud. Takeover attacks refer to instances where a cybercriminal accesses a consumer’s login details and takes over an account, using it to make fraudulent transactions and purchases.

Chargeback fraud, on the other hand, is when consumers fraudulently attempt to secure a refund using the chargeback process. Instead of contacting the merchant directly for a refund, consumers dispute the transaction with their bank, thus initiating the chargeback process.

Also Read: What the payments industry should consider when preparing for the holiday season

Merchants often have limited tools to capture tell-tale signs like synthetic IDs, IP addresses, and even how long an email has been in use. These are crucial factors for determining whether the consumer is genuine. Investing in fraud prevention technology is more critical than ever, protecting merchants from excessive losses.

The effects of fraud can be devastating for businesses, from reputational costs to loss in revenue and return on marketing dollars. It is safe to say that fraud is more than just lost revenue; the time is now for businesses to ramp up their security measures.

Keeping you and your customers safe

The threat landscape will only grow increasingly complex; businesses need to better align their defences against the speed of changing fraud techniques. In the case of fraud, prevention is better than mitigation.

Promotion abuse cases can be cut down dramatically when businesses follow stringent Know Your Customer (KYC) guidelines and verify new accounts in real time.

This involves validating the data entered during the sign-up process, from email addresses to phone numbers and physical addresses, followed by validating the relationships between that data and implementing additional verifications.

These additional steps risk creating friction points in a legitimate customer’s online shopping experience, which can drive cart abandonment. KYC can be combined with other solutions to identify genuine customers seamlessly.

Digital identity verification, driven by artificial intelligence and machine learning, evaluates multiple identity elements and if they’re linked to a genuine person. This happens quickly, in the background, without impacting the consumer experience. These tools also offer a more accurate analysis rate, resulting in fewer false positives of fraud for legitimate customers.

The APAC e-commerce industry is only going to continue its growth trajectory. For merchants looking to remain competitive and provide great customer experiences, they must shore up their fraud capabilities while staving off fraudsters, all without sacrificing the seamless experience consumers expect from brands when shopping online.

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Alibaba fund, Gobi, Earth VC back AI-powered all-electric and self-driving robot Clearbot

Clearbot provides an AI-powered all-electric and self-driving robot

Clearbot provides an AI-powered all-electric and self-driving robot

Clearbot, a Hong Kong-based robot-as-a-service company focusing on the marine sector, has closed an undisclosed seed funding round with Alibaba Hong Kong Entrepreneurs Fund and Gobi Ventures.

Earth Venture Capital, Asia Sustainability Angels, and CarbonX Capital also co-invested.

The startup will use the funds for product development and R&D to improve operational efficiency in different environmental conditions and expand further into Southeast Asia.

Also Read: ‘Climate tech: SEA needs more time to improve startup quality, attract capital’, says Earth VC’s Tien Nguyen

Clearbot will also invest in research to turn data into insights for clients in compliance with ESG standards, allowing them to optimise their business practices for sustainable development in the marine sector.

Established in 2020, Clearbot provides an AI-powered all-electric and self-driving robot which automates pollution recovery, surveillance and rescue, and goods delivery in urban waterways intelligently and without manpower.

The data obtained from Clearbot will help companies and governments identify potential areas of improvement within their operations and help them develop a deeper understanding of their current performance to make informed decisions on how to improve their business in the future.

Combining autonomous navigation with data analytics and on-demand solutions, the startup has developed the first autonomous electric vessel capable of operating autonomously across multiple waterways at unprecedented speed and efficiency.

The startup’s latest Clearbot Neo model, created with Razer Inc., is available in Hong Kong and India, with more than ten bots already operating in these regions.

Also Read: There’s a mismatch of investment and entrepreneur focus in SEA’s climate tech: Steve Melhuish

“Civilisation thrives aside the water flows, which are our resourceful rivers and oceans. But we are destroying and polluting them with millions of tons of plastics and garbage every year. As 95 per cent of plastic in our ocean is transported by ten major rivers, eight of which are in Asia. The war against climate change cannot miss the operations towards ocean technology,” Linh Nguyen, General Partner of Earth Venture Capital,” said Linh Nguyen, General Partner of Earth Venture Capital.

“As the founders are both Gen Z, Clearbot is truly created by and for the next generation, who will be at the frontier in our battle against climate change,” Nguyen added.

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Climate conferences won’t save us: Building your own climate solution (Part 2)

In the first piece of this three-part series, I proposed areas of action that a business can focus on to kickstart its decarbonisation journey. However, if you can’t act because you haven’t found the perfect solutions to help your business “go green”, it may be time to switch from browsing to building mode.

First, stop waiting for the perfect find to roll around. It likely doesn’t exist, so don’t let “perfect” be the enemy of “good enough”. Expand your search criteria and get creative in the face of scarcity.

Are there no good options, or have you just not found them? So many tech solutions exist in the market today. Still, they may be marketed for a different industry, be in another geographical region, or have terrible SEO rendering them tough to find. 

If in doubt, ask an expert who understands the space, and often solutions will appear. When I ran an open innovation programme to decarbonise the shipping industry, we found exciting solutions in other sectors that could solve marine challenges but hadn’t even considered maritime as a target client base – now they have new product lines and investors because we showed them the potential use-case for shipping.

At SecondMuse, our team running The Incubation Network finds hidden-gem solutions to the plastic pollution problem in every Southeast Asian market we work in because we engage communities at the grassroots level, engage entrepreneur support organisations as partners, and understand that alone we don’t have the answers, but collectively we can see farther.

A hands-on approach for bottom-up solutions

If, even after broadening your horizons, the solutions you find still come up short, consider engaging the ones who come close and help them get over the line.

Also Read: How carbon in the metaverse can help solve the real-world climate crisis

At times, the technology is sound, but the business model doesn’t fit your needs, or there is some other (completely valid) barrier to adoption. We as a society have to invest in understanding and overcoming these adoption gaps just as much as we invest in developing new innovations and technology.

Regular businesses can play a huge role in bridging these gaps by becoming customers and partners of the best solutions and engaging with or advising the less ideal ones to make them more business-friendly.

Think of how powerful (and useful) it can be to give these climate solutions specific feedback, suggest other possibilities, and even brainstorm better ways forward. Simply saying “no” without any of these other steps doesn’t serve anyone: you still don’t have your solution, and the ones you’ve spent time finding + vetting have no clue how to get better.

Where are the climate solution gaps?

Having reviewed hundreds of startups and worked with close to a dozen corporations to craft partnerships that lower their carbon footprint, I have seen specific friction points come up again and again.

Yet they aren’t entirely impossible, so here are some common gaps I’ve seen and ideas for working through them:

Cost

The clean green solution is often more expensive than the status quo, a concept Bill Gates calls the green premium. How do you bring that down? It depends on what is driving the costs, but unless the problem is the technology (too early = unreliable or too expensive), there is often a way around it. 

If it’s the cost-per-unit, can you work with customers to produce in volumes they can afford or find like-minded businesses to join their adoption journey to reduce costs for all?

Also Read: How the ‘Paris agreement’ for plastic is accelerating climate justice in SEA

If it’s a CAPEX issue, could switching to a subscription model, getting a supplier with friendlier payment terms, or finding a financial partner that enables instalments/payment plans to help make this more affordable to adopt?

Convenience

Modern life has been optimised for making everything ready to use, always available, and easy to dispose of; it’s incredibly wasteful but straightforward, so more environmentally friendly options (e.g. reuse/refill models instead of single-use) can feel like too much effort by comparison.

How do you make it easy for businesses or consumers to adopt? Anything that reduces the steps required is reasonable.

In software, you see this with interoperability (instead of forcing customers to adopt new processes or dashboards, ingest the data they have as is and connect everything with APIs); with physical products or consumer choices, consider automatically latching the new desired behaviour onto an existing built-in habit/norm, changing the default choice to the one you want (so they need to opt-out instead of opting-in), or putting a small cost to the undesired behaviour (people take fewer plastic bags when they see they’re being charged 10 cents for one).

Context

Sometimes, engineers create technically marvellous products but are disconnected from the realities of operation. If you see a solution that technically solves the problem but doesn’t fit your commercial or operational models, it provides the context required to achieve a better design.

Many times, the founders you’ll work with are open to adjusting if they can see that working with you opens up a larger opportunity to work with many others in the same sector.

Final thoughts

These are just some of the gaps you’ll find in the market, and even though you work to address them, you may still find yourself falling short of sustainability targets. The climate crisis is one of great complexity: ultimately, we don’t just need better solutions; we need better systems.

In the final part of this three-piece series, I’ll explore how we can take bigger-picture climate action that transcends these steps at the individual or entrepreneurial level.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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Ecosystem Roundup: Amber raises US$300M; Joseph Tsai in talks to offload stake worth US$260M in Alibaba

41 VCs commit to invest US$1.5B in VN startups by 2025
The investors include Altara Ventures, Golden Gate, Antler, Beenext, Cocoon Capital, and VinaCapital; As per DealStreetAsia research, local firms raised US$2.5B in 2021 compared to nearly US$380M in 2020.

Singapore’s crypto firm Amber raises US$300M Series C
The investors include Fenbushi Capital, unnamed crypto-native investors and family offices; The funding comes after it was reported earlier this month that Amber Group laid off “hundreds” of staff.

Alibaba co-founder in talks to offload stake worth US$260M in firm
The shares are equal to nearly 8% of Joseph Tsai’s total assets in the Chinese firm; Tsai is the third-largest shareholder after Japanese investor SoftBank and Alibaba co-founder Jack Ma.

Amazon faces US$280M suit from Vietnamese manufacturer
Gilimex says the US tech giant has scaled back orders after it already boosted capacity; Gilimex says it had already invested an eight-digit US dollar amount into manufacturing facilities after sealing the deal with Amazon.

Filipino social commerce startup SariSuki raises US$12.7M
The investors include Kickstart Venture, Openspace Ventures, SIG, GFC, and Foxmont; SariSuki is a community group buying platform for daily essentials and groceries.

Digital health-science firm Aktivolabs scores US$10M Series A
The investors include Mitsui, Adaptive Capital, and SEEDS Capital; The firm harnesses real-time digital health data elements in a low-touch, cost-effective manner with measurable actuarial and actionable value to life and health insurers.

Indonesia’s sharia SME lending firm ALAMI raises funding
The investor is Beneva, an arm of beauty company ParagonCorp; ALAMI has over 111,000 P2P investors involved in almost 10,000 projects across the nation.

AI-powered self-driving robot Clearbot raises funding
The investors include Alibaba HK Entrepreneurs Fund, Gobi Ventures, and Earth VC; Clearbot automates pollution recovery, surveillance and rescue, and goods delivery in urban waterways intelligently and without manpower.

Payoneer secures approval to expand payment offerings in Singapore
Once received, the payment institution license from the MAS enables the company to offer services such as mass payout and card offerings for companies located in Singapore, according to a statement.

“Consolidation and explosion”: SEA’s investors reveal 2023 trends
Some 2022 trends will remain relevant, but there are different ways that SEA startup investors want to seize these opportunities.

‘Focus on your north-star vision’: 30 startups speak of their learnings in 2022
What these Southeast Asian companies did do to weather the many crises that defined the year 2022 and remain relevant?

Hong Kong rolls out Asia’s first crypto ETFs
Its new ETFs CSOP Bitcoin Futures and CSOP Ether Futures track cash-settled Bitcoin futures contracts and Ether futures contracts traded on the Chicago Mercantile Exchange.

Web2 vs Web3 people: Disruption amid decentralisation as blockchain goes mainstream
Mainstream adoption has resulted in professionals and experts from different industries wanting to transition to Web3.

How great leaders embrace uncertainty and ambiguity
Repeated exposure to high levels of uncertainty can throw entrepreneurs on an emotional rollercoaster, potentially impacting their mental and physical health.

How to combat festive season fraud with ease
The effects of fraud can be devastating for businesses, from reputational costs to loss in revenue, says Nick Stipp, VP and GM (Asia Pacific) for Ekata, a Mastercard company.

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Doctor Anywhere acquires Asian Healthcare Specialists, adds US$38.8M to Series C round

Singapore-headquartered healthtech company Doctor Anywhere (DA) has acquired Catalist-listed integrated healthcare provider Asian Healthcare Specialists (SGX:1J3).

Asian Healthcare Specialists (AHS) is a group of 14 medical specialists with a patient-first approach and vision to make specialised care accessible to all. Its 12 specialist clinics across multidisciplinary specialities comprise orthopaedics, ophthalmology, dermatology, urology, gastroenterology, otorhinolaryngology, anaesthesia, family medicine and rehabilitation.

A statement said the acquisition will enable Doctor Anywhere to deliver more holistic healthcare and meet the rising demand for complex, specialised treatment across Southeast Asia.

Doctor Anywhere has also announced a US$38.8 million Series C1 financing round led by international life science investor Novo Holdings. Existing shareholders also participated, including Asia Partners, Kamet Capital, Square Peg, IHH Healthcare, EDBI, and OSK-SBI Venture Partners.

The funding will be used to accelerate growth and partly fund the acquisition of AHS.

Also Read: How telehealth startup Doctor Anywhere stepped up to the COVID-19 challenge

The latest round comes just over a year after Doctor Anywhere raised a US$65.7 million Series C. This brings the total capital raised by the firm to nearly US$140 million.

“With consumers across the region seeking higher quality and more personalised care, acquiring AHS strengthens our capabilities beyond our successful primary care services. This will enable us to deliver more integrated, holistic care and greater value for our users,” said Lim Wai Mun, Founder and CEO of Doctor Anywhere.

“We continue looking for synergistic opportunities and targeted acquisitions of critical healthcare assets across the region,” added Wai Mun.

Launched in 2017, Doctor Anywhere is an omnichannel healthcare company that aims to make healthcare accessible and efficient for everyone. Its digital platform bridges gaps in the healthcare ecosystem through technology and innovation, enabling users to manage their health effectively through its mobile app.

In November 2021, Doctor Anywhere acquired the Thai telemedicine platform Doctor Raksa to deepen its presence in the Kingdom by expanding its medication delivery services.

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