A bottom-up approach to any organisational structure is refreshing as technology giants gain significant power share over all aspects of our lives. A new way to give everyone a voice has massive appeal, especially across the Web3 ecosystem, where communities enjoy autonomy and self-direction.

From platforms for freelance workers to decision-making around the most advanced DeFi protocols, DAOs have given us a way to put decision-making in the hands of everyday members and users.

The rules for a DAO are most often encoded into the blockchain code, removing intermediaries and allowing for the design of a transparent, truest environment. This effectively allowed groups of individuals with similar values or complementary skill sets to organise themselves. 

Now that DAOs have started creeping into wider company governance conversations, let’s look at what you may not know about DAOs. 

The largest decentralised exchange in the world is a DAO

Uniswap, one of the most widely used and admired projects in the world of Web3, is the biggest DAO in the world. Using the UNI token, holders govern the community voting, protocol fees, and proposals. Uniswap announced US$165 million Series B funding in October and has a market capitalisation of US$3.6 billion. 

DAOs are a playground for social experiments

Decentralised social media tools provide a way for DAOs to offer their members new ways of interacting, new voting mechanisms and create ever-evolving organisations, rather than the static social media platforms that groups engage with today.

How can we build better social tools to cut through the noise and clutter within our social forums today? Many Web3 projects, especially, are hyper-aware of what their members want. 

Also Read: ‘DAOs aren’t different from community-building efforts seen in Web2’

“We’re working with a number of Web3 projects innovating for their DAO communities. They are establishing trust through new tools like verified credentials, open-source community forums and comments within their own DAO applications. It’s all about providing open and accountable communications,” says Orbis Protocol Co-Founder Baptiste Greve.

You can govern virtual planets

Just last week, the leading blockchain game, Alien World, announced the introduction of DAO planets. In what they have called Planet Syndicates, players can battle for the planetary rule using their NFTs. Not only can players collect and trade NFTs, but they can also compete to earn Trilium, the in-game currency. The community can then use these governance tokens to vote on different aspects of the game.

You can rally support even to buy the most sacred documents

In November 2021, a very unique DAO began to make the headlines as a group of individuals came together under the umbrella of Constitution DAO to raise US$40 million in cryptocurrency to bid on one of only thirteen copies of the official US constitution. There were 17,000 individuals with a mean donation of just over US$200 each. 

Ultimately they lost out to hedge fund manager Ken Griffin, CEO of Citadel, who swooped in with a winning bid of US$43.2 million. The bids were refunded to the group, with fewer gas fees, which put a bit of a damper on overall proceedings.

The world of DAOs can be dangerous

Maker DAO, the largest decentralised financial protocol, came into the news for the wrong reasons when co-founder Nikolai Mushegian was found dead in Puerto Rico last week. The co-founder had been vocal in his anti-government views and even posted a prediction that he would be killed three days prior to his drowning. 

There is no further news at this stage, with MakerDAO refusing to comment out of respect for his family.

Even DAOs are trying to save the planet from a climate disaster

DAOs are funding the future of regenerative projects. As with many Web3 organiSations, there are plenty of individuals who want to see a brighter future and believe that blockchain provides the infrastructure that can allow us to create a more transparent, sustainable path.

Also Read: Zignaly’s DAO aims to remove boundaries from your crypto investment portfolio

Kimbal Musk, the brother of Elon, has jumped into this market with The Big Green DAO. With this DAO it is hoped that nonprofits can take power into their own hands to distribute grants to relevant green food and tech industries.

You can make music with some of your favourite artists

The world of music continues to be disrupted with new Web3 business models as musicians take a more hands-on approach to managing their music, rights to their music and revenue from music-affiliated activities.

StemsDAO encourages music collaboration through gamified music experiences and creating new social environments for music producers, songwriters and fans. Within this new DAO, members can collaborate to create music, purchase music, collect NFTs and own a piece of a song. 

UkraineDAO, for fast fundraising

UkraineDAO was set up by the founder of the band Pussy Riot Nadya Tolokonnikova, and UK-based activist Alona Shevchenko, and raised almost US$7 million in ETH to support Ukraine’s war effort. The funds were raised through the sale of NFTs of Ukraine’s flag.

DAOs are at their best when they harness crypto people around a legitimate cause, and that’s what Ukraine DAO did: it raised money quickly and then sent it to the cause quickly. Shevchenko told Decrypt: “This is exactly what DAOs are for, making change offline in the real world harnessing the power of blockchain.”

BitDAO, access to the largest treasuries in the world

Designed to support the growth of decentralised finance, BitDAO shares capital from its treasury to support long-term projects, technology, education and events. The treasury has been growing at an enormous speed, reaching roughly $2 million per day earlier this year. 

DAOs act as exciting new business structures for teams discovering the world of Web3. Operating on a transparent voting mechanism with access to funds has the potential to help fund the future of many creative industries today. DAOs focused on film production, startup ecosystems, art, and recruitment are rapidly changing the way decisions are made in creator-led economies.

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Investments plateau across SEA in 2022 as recession looms
While the year started slowly in terms of funding activity, data from November 2021 through November 1, 2022, showed that the investment landscape was at its busiest in March, which saw US$3.9B in deals in the region.

Indonesian agritech firm TaniHub slashes more jobs
A source told Tech in Asia that a significant number of staff across almost all departments have been told they’re being let go by the company; This is the second publicly known wave of layoffs carried out by TaniHub this year.

GoTo may cut 1,000 jobs amid economic slowdown
The reduction will see staff from all functions affected and represents about 10% of GoTo’s workforce; Sources say the announcement of the layoffs to employees may happen in the coming weeks.

Vietnam’s F88 secures US$60M loan, eyes IPO by 2024
US$50M came from Lending Ark, while the additional US$10 million was provided by Lendable; The firm currently offers vehicle title loans, distribution of life and non-life insurance, bills payment, mobile money, and e-wallet top-ups.

Indonesian digital KYC firm Privy raise US$48M
Investors are KKR, MDI Ventures, GGV Capital, and Telkomsel Mitra Inovasi; Customers use Privy to open bank accounts, apply for insurance products, and secure loans without physically signing papers.

SG’s Spenmo said to be negotiating down round with investors
This comes less than a year after the spend management company closed its US$85.35M Series B led by Tiger Global; The move to negotiate a down round takes place against the backdrop of a major correction for many of Spenmo’s fintech peers.

Vickers Venture’s SPAC merges with Scilex
Scilex is focused on acquiring, developing and commercialising non-opioid pain management products for treating acute and chronic pain; The combined entity operates as Scilex Holding Company on November 11.

Singapore’s audio, video transcription app Auris AI raises US$1.3M
Tokyo university’s VC arm led the round; Since its beta launch in Dec 2021, Auris AI claims to have garnered over 90K users (content creators, media companies and freelancers) across 200 countries.

Education-focused fintech firm Rootopia secures US$1M pre-seed capital
The investors are Genesia Ventures, ThinkZone Venture, and BK Fund; Rootopia helps students to address their tuition and fees needs; It connects angel investors with parents who need funds for their children’s school fees.

ASEAN central banks sign MOU to boost cross-border payments
The central banks of Indonesia, Malaysia, Singapore, Thailand, and the Philippines have inked an agreement to bolster regional payment connectivity; The cooperation will include initiatives centred around QR codes and fast payments.

Japan’s Line messaging service launches Web3 game platform Game Dosi
Game Dosi is an all-in-one Web3 gaming platform that lets game companies launch NFTs; It aims to provide engaging games that users can enjoy intuitively and solutions to enable game developers to create their games more easily.

US Justice Department asks Binance for information on FTX
The department is pressing Binance for details on its recent discussions with beleaguered crypto exchange peer FTX; Binance has also been contacted by European regulators.

3 ways DeFi can improve how businesses operate and grow
Identity verification and know-your-customer processes become more efficient because of the transparent nature of the blockchain technologies that smart contracts are built on.

How Ringkas replaces paper-based mortgage application process in Indonesia with digital tools
Ringkas allows a customer to fill in just one application form digitally and submit it directly to as many banks as she wants; Ringkas is backed by 500 Global, Iterative Capital, Creative Gorilla Capital, Teja Ventures, and Init-6.

Do ride-sharing apps exacerbate digital exclusion?
The sharing economy has helped millions of people worldwide with new income opportunities where resources are not easily accessible.

Reimagining tuition: How tutors can stay ahead of an evolving learning system
All in all, like any other industry that has been around for a long time, tuition centres must be proactive in embracing and initiating change to remain competitive.

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Every day, people will visit various websites, and we never know whether the websites are secure or not. A report stated that websites experience around 94 attacks per day, and this attack can turn a credible website into a harmful one. The one that is designed to steal information from users. 

This attack can happen to any kind of organisation or business. But, small businesses are at the greatest risk for cyberattacks because of their limited budget for protection and recovery, plus most of them assume that they won’t get attacked. Actually, malicious websites not only attack businesses directly, but they can also slip through your employees and steal your data.

With the current economic situation, business owners will think carefully about what they spend their money on. And if they work in the technology industry, they should consider the malicious attacks that might come to them.

Here, we want to share some impacts of malicious websites for businesses and the best practices to overcome them.

Malicious attacks impact on business

Disruption of the company’s operations

Malicious software infections can disrupt critical business processes. The opportunity cost of this abrupt shutdown can range from a few hundred to thousands of dollars.

Also Read: Why firms need a multi-layered approach to cybersecurity

Once fraudsters have gained access to your company’s network, they can take over the system and prohibit you from serving consumers. They can also alter critical data, wreaking havoc on your system. Hackers can also obtain information about your proprietary processes and sell it. Worse, they can take R&D data and delete it from your system, rendering it unrecoverable.

Client dissatisfaction

All businesses keep their clients’ information on their computer system, from contact information and purchase history to credit card and bank details. During an assault, all of these pieces of information are compromised.

Hackers can exploit stolen information from your customers to steal from them, subject them to attacks, or commit crimes using their identities. Clients will lose faith in you if investigations reveal that your system was responsible for the leak. This will result in contract cancellations, significant financial losses, and potential legal ramifications.

Permanent damage to your reputation

You have worked tirelessly to develop your company’s reputation since its inception. You made it a point to provide your clientele with high-quality products and services in order to make them happy. However, if your network gets hacked, all of your efforts will be forwarded.

Failure to protect your customers’ data will reflect poorly on you. You will not only lose your current clientele, but you will also lose their future business. Furthermore, this occurrence may deter potential consumers who are afraid of having their data stolen and exposed.

Legal action against your business

When you gather data from your customers, you must inform them that their information will be stored and that this information will be protected. 

You are correct in your assumption that cyber litigation is primarily focused on prosecuting cybercriminals. In Australia, on the other hand, people have the right to sue you if you violate the Privacy Act 1988 or the Australian Consumer Law. They may even sue you for breach of contract and negligence. Furthermore, if the breach is substantial or you have been repeatedly compromised, the government may impose penalties and punishment.

Best practices to keep your websites safe

A report discovered that roughly half believed their hosting providers’ incorporated security safeguards. In truth, it is your job to secure your website. Fortunately, taking simple security precautions does not have to break the bank. Begin by following the guidelines below to safeguard your website against viruses.

Also Read: Strengthening cybersecurity measures in the face of Web 3.0

Be thoughtful about which plug-ins you use

Do you really need that plug-in that counts the number of visitors to your site? Maybe—or maybe not. Stick to the plug-ins you need to build out your website, and splurge on one or two premium ones if they’re vital to it. Plugins aren’t inherently bad or to be avoided; just don’t go overboard. The more you use, the more you need to update.

Keep your CMS, plug-ins, and themes updated

One of the most fundamental protection steps you can do to boost website security is to keep your CMS up to date because CMS will also update its security system, which will also prevent malware-infected WordPress.

Ensure submission forms include a CAPTCHA

CAPTCHA can save you from going through hundreds of spam submissions and also block bots looking for vulnerabilities or entry points into your site. All it takes is an unprotected contact form for a bot to inject code that allows hackers to access your customer information or even hijack your website entirely.

Use a website malware scanner

Website malware scanners aid in the detection and removal of harmful software as well as the patching of vulnerabilities.

They will defend your website from malware by scanning for and eliminating risks, ensuring that your visitors aren’t disrupted by a crashing site, poor speeds, or an unsettling warning from Google informing them that the site is contaminated and banned.

Install an SSL certificate

Sites having an SSL certificate can be identified by a lock logo followed by “https.” These certificates do not provide website security in and of themselves, but they encrypt data passed from the website to the server.

Use a website security

Website security is just as important as a website malware scanner. But this will help you easily manage your business websites and employees because you can check whether your employee is entering malicious websites or not.

For small businesses that don’t have an IT team, subscribing to website security that already includes the security service will be beneficial to them. Let’s protect this tech environment from malicious attacks!

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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UOB The FinLab has announced 12 startups selected for its inaugural The Greentech Accelerator, which includes pre-seed and seed startups across five countries in Malaysia, Thailand, Indonesia, India and Singapore – with seven of them based in Singapore.

The first cohort of startups was shortlisted from over 150 applicants across 45 countries, with a total funding support of US$105,00 (SG$150,000) to tackle real-world challenge statements in the areas of energy efficiency, zero-waste supply chain and carbon management and reporting.

The accelerator programme was launched in May 2022 and culminated in a Showcase Day at this year’s Singapore Fintech Festival Labcrawl last October 31, 2022.

Meet the 12 startups from the inaugural cohort

The 12 selected startups were put through a three-month Greentech Accelerator Programme between August to October 2022, focused on scaling their greentech solutions by offering curated masterclasses, business matching, mentorship and partnership opportunities with UOB’s network. 

The 12 startups are:

Alterpacks uses organic waste to create biodegradable and compostable material to combat plastic packaging.

CO2 Connect (CO2X) Pte Ltd is founded by three innovative multi-award-winning Singapore-based companies with a shared passion for technology for sustainability.

HydroNeo is a smart farm management system that optimises aquaculture production by providing state-of-the-art technology and tailor-made solutions.

Jejak.in is a climate tech company with the sole objective of accelerating climate action by leveraging the power of technology – carbon calculator, trees and carbon monitoring, and carbon exchange.

KrossLinker is a deeptech advanced material company that designs and develops advanced energy-efficient material, ‘aerogel’, for thermal insulation applications.

Pantas provides customised end-to-end solutions to help companies calculate, manage and disclose their carbon emissions as well as access climate-themed investments and financing.

Accacia is a carbon reporting system to track Scope 1, 2, and 3 emissions at asset, portfolio and entity levels Al-enabled carbon management platform for the Real Estate sector, including Scope 3 and embodied carbon measurement.

Red Dot Analytics (RDA) is an Al-powered technology solutions provider that aims to bring research-backed Al and digital twin solutions to help organisations digitalise and optimise their data centre solutions.

Resync owns Al-driven Intelligent Energy Efficiency for Smart Buildings and Offices solutions using in-house developed ML models that enable plug & play integration, real-time control, energy savings and carbon footprint reduction.

TAVA supplies bioplastic products, cups/lids/straws made from cornstarch.

T-RECs.ai offers a full suite of services to manage Renewable Energy Certificates (RECs) for enterprises by providing comprehensive and cost-effective green solutions for companies’ Sustainability Journey.

Upcyde transforms or upcycles agricultural waste by designing usable products by being able to control and manage the supply chain, both upstream to downstream, and processing the vast volume of agricultural waste.

Also read: Meet the 10 winning X-PITCH 2022 startups who were announced in the Metaverse

The inaugural UOB The FinLab Greentech Accelerator

The Greentech Accelerator fast-tracks the development of sustainable technology solutions by providing access to masterclasses, industry networks and world-class mentors.

The programme helps solution providers tackle real-world pain points from SMEs and corporate partners to co-create solutions for partnerships and pilot projects, helping them kick-start their journey to a more sustainable business model.

“According to the 2022 ASEAN SME Transformation Study by UOB, Accenture and Dun & Bradstreet, 65 per cent of SMEs within ASEAN have indicated sustainability to be an area of importance and concern due to increasing pressure from consumers. The Greentech Accelerator has responded to this challenge and demonstrated the power of cross-border collaboration and co-learning.

“For the past three months, these innovative greentech startups have benefited immensely from the fresh perspectives, knowledge and guidance of well-established companies. They are well on their way to being key supply drivers of sustainable technology to help businesses, big or small, adopt eco-friendly practices, technology, and green financing. The FinLab is proud to have provided these startups mentorship and opportunities to tailor and scale unique solutions to meet the ESG needs of local and international businesses,” said Shannon Lung, Head of The FinLab

UOB The FinLab and e27 Pro Connect Partnership

Earlier this year, e27 and UOB The FinLab partnered together to provide its startups access to e27’s platform providing access to relevant tools, insights, and connections to boost their visibility and growth. The FinLab startups will receive complimentary 30 days of access to Pro Connect and a one-time 40 per cent discount after that. 

Pro Connect is one of the e27 Pro membership plans that gives its members access to 500+ active and verified investors and tools to assist startups in discovering and connecting with the right investors for their fundraising goals.

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Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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The F&B industry can be challenging to manoeuvre. Prior to the global pandemic, Enterprise Singapore shared that only around 60 per cent of small F&B businesses make it past the five-year mark. The ever-changing rules and rising business operating costs in recent months mean these challenges are set to continue.

While trying to scale my café business, Crown Coffee, I have personally experienced the key challenges that have plagued F&B businesses for years.   

One of the most prominent challenges faced by the industry is the shortage of skilled manpower. F&B jobs are shunned by many and turnover rates are notoriously high. New employees have to be hired and trained frequently, adding to the myriad of costs that F&B owners have to worry about. This comes on top of another challenge that plagues all business owners – rising rental costs, especially in prime locations.  

Another key challenge is the fact that, as humans, we simply cannot physically produce something of the exact same standard of quality over and over. Humans tire, and this could inevitably affect the quality of work.

Your favourite barista, despite his/her years of experience and training, could be having a bad day, and the cup of coffee that you look forward to daily might not taste as good as it usually does. The inconsistent quality could result in less-than-ideal consumer experiences, costing owners their customers’ loyalty and making it nearly impossible to scale the business.  

Also Read: Why robotics is just entering its prime phase

These challenges are exactly why F&B entrepreneurs need to explore how unmanned retail solutions, which include robotics and artificial intelligence, can be integrated into day-to-day operations.

Robotics and Artificial Intelligence: The unmanned retail solution

Robots are not new to us; they’ve been around for the last 30 years in factories producing cars, laptops and more. By taking the technology a step further and combining robotics with artificial intelligence, F&B owners can solve the aforementioned challenges, significantly improving their chances of maintaining and even scaling their business in the long run.  

Through integrating a robot, that is programmed for efficiency and consistency into operations, owners stand to increase the business output, regain control of the quality of F&B served, and resolve the need for physical staff to be present throughout operating hours, all of which contribute towards significantly reducing operational costs.  

Take Ella, Singapore’s first robotic barista that was built from scratch by Crown Digital, for example. Ella is meticulously programmed and is unparalleled in her efficiency, consistency and efficacy. She can make 200 cups of coffee per hour and operates for 23 hours daily.

Apart from her stellar ability to create over 300 coffee combinations, Ella is also aided by an artificial intelligence-enabled vision system which monitors operations round-the-clock, looking out for abnormalities, such as spillage.  

Ella engages in deep learning and predictive analysis, which helps with supply chain needs, including replenishments at the kiosk, ensuring that stock levels are always sufficient to fulfil orders. She is supported by an Internet of Things (IoT)-connected software that plays a significant role in customer satisfaction.

Customers can order and pay directly from Ella’s mobile app, meaning they do not need to queue and save a vital few moments on their morning commute. The app allows for hyper-personalisation, enabling Ella to serve customers their coffee just as they like it, with no surprises, only consistently good coffee that brings comfort every single day.   

Robots like Ella are able to function as a phygital bridge between technology and in-person experiences. Beyond the regular app ordering consumer journey, Ella was recently a part of the tangible experience for the proof of attendance token at the Singapore Fintech Festival.

Attendees were able to mint the token and receive a unique proof of attendance protocol (POAP) NFT from open-source blockchain Tezos, along with a cup of artisan coffee from Ella. All in all, Ella is an unmanned retail solution. She autonomously takes on and executes repetitive tasks perfectly, while allowing us to remotely monitor operations.

She also operates in a predictable manner, which helps to facilitate better planning for the business. While human employees may err, fall ill and have varying levels of productivity, Ella’s maintenance can be scheduled in advance to ensure that she efficiently churns consistently good cups of coffee.  

Unmanned retail solutions – Enhancing the human connection

Some business owners may shy away from robotics, thinking that the presence of robots will take away the human element of businesses. I beg to differ, the human experience will always continue to thrive. At the heart of every business is an owner driven by a passion for putting a smile on their customers’ faces by making their day with a sumptuous meal or an excellent, warm cup of coffee.  

The goal of Integrating unmanned retail solutions like Ella into businesses is to allow mundane, repetitive tasks to be automated to a high degree of consistency, user experience and quality. In doing so, we enlarge the space for human craftsmanship to be more and do more without compromising on the satisfaction of our customers.  

Also Read: Southeast Asia paves the way for new value in robotics

F&B staff can then focus exclusively on other less mundane tasks and invest time into interactions with their customers without distractions. Ella’s also a wonderful conversation starter, it’s not a rare sight to see our customers engaging with employees, expressing their fascination for Ella and asking questions to quell their curiosity.  

Ultimately, the technology complements the art of craftsmanship. It serves to enhance and never replace the human touch.  

Potential to be unlocked

There is so much more that can be done with robotics and artificial intelligence to create other types of unmanned retail solutions, even beyond robotic baristas.  

This is one of the reasons why, at Crown Digital, we are exploring how Ella could be refitted for other sorts of F&B operations beyond coffee, maybe even for the preparation of cocktails or piping hot bowls of ramen.  

We are also looking at white labelling to support larger F&B operations with their digitalisation efforts by providing Ella’s hardware and software and assisting with the backend integration.  

While the initial cost of integration may be steep, unmanned retail solutions function as a key enabler for the automation of businesses, allowing them to overcome manpower challenges and reduce costs while increasing output, quality and consistency to boost customer satisfaction and loyalty. These unmanned retail solutions give business owners a better shot at longevity in the F&B industry.  

It’s time for us to embrace the new normal and welcome robots into our daily lives. The possibilities are endless and unparalleled – robots are here to stay!

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Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram group, FB community, or like the e27 Facebook page

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