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Cryptocurrency: Hero or villain for the payment industry?

The payment industry is a fragmented one. Singapore has more than 500 payment companies; some provide just remittance services, while others offer multiple payment solutions.

Smaller companies often offer limited payment solutions, such as QR codes and/or POS machines, limiting their scalability. While bigger players could scale but often offer a closed-loop payment ecosystem to protect their business.

As a result, merchants often have to register with multiple payment companies, which takes up to three days for each registration. The fragmented payment industry is eating into merchants’ already razor-thin margins.

Based on the Singapore Payments Roadmap report, 18 per cent of merchants interviewed said cost is a major challenge, while 20 per cent cited slow settlement speed, and 13 per cent cited security.

Some payment companies are working to provide more options but most partner with other companies licensed to provide specific payment activities. This partnership model doesn’t resolve merchants’ pain points of registering with multiple platforms, nor the slow settlement speed and cost, since it still revolves around fiat and the traditional settlement method.

Alternative payment to tap into new customers

A possible solution could be using cryptocurrency. Blockchain technology enables the whole transaction to be decentralised, so no third-party settlement is required, which speeds up the settlement time for merchants.

As a result, merchants can receive and transfer funds almost instantly. Generally, crypto transaction costs are also lower than traditional payments.

Also Read: Crypto loans: Having your cake and eating it too?

For merchants, accepting cryptocurrency could open new customer segments. A recent survey found that around 16 per cent of Singapore’s adult population holds some form of cryptocurrency, and the country ranked sixth in crypto ownership among the 22 countries surveyed.

Out of the 16 per cent holding crypto, merchants could tap into two distinct customer segments: millennials who are tech-savvy and adventurous and crypto natives.

Millennials are more likely to own cryptocurrency and try new things, including using crypto to pay for goods and services. Charles & Keith and Novelship announced that they would accept crypto as payment, partly to target their customers, mostly millennials.

Crypto natives, especially early investors in crypto, are looking for new ways to enjoy their newfound wealth on high-value, luxury products. With the current global crypto value between US$2-3 trillion and further growth is expected, this population is expected to increase.

Cryptocurrency challenges

The most common concern about cryptocurrency is the risk of money laundering due to its anonymous nature. The Monetary Authority of Singapore (MAS) is actively reducing the money-laundering risks related to crypto.

MAS has clamped down on unlicensed crypto operators and requires licensed operators to adhere strictly to the travel rule, which requires sharing both beneficiary and originator identities and information.

Second, crypto is a volatile asset that could mean huge risks. One way to counter the threat is to partner with payment providers who offer instant crypto ramping into fiat based on a quoted price. This minimises the fluctuation risks since merchants would not be holding onto the crypto.

The third concern is the lack of standardised protocol or crypto used for payment. The most common crypto available as payment is Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and USDC.

Also Read: How CoinDCX aims to be India’s gateway to the broader global crypto ecosystem

Most of them are transferred via the ERC20 or TRON20 network. Customers need to convert their cryptocurrencies to ones the merchants accept before they can make a crypto purchase. This might turn away some crypto users who prefer to hold onto their crypto than convert to the merchant-preferred crypto to make purchases.

What’s ahead for cryptocurrency as payment?

Traditionally, the payment industry revolved around the fiat ecosystem. With the rise of crypto, companies are innovating and exploring outside the confines of the fiat ecosystem.

For merchants, while many are adopting the wait-and-see approach to how crypto payment will evolve, some are going in head-first to tap into its potential to speed up transaction time, reduce costs and open up new customer segments.

Using crypto has risks but also offers opportunities for innovation and growth. The crypto payment industry is just starting. Together stakeholders should join forces to learn, adapt and evolve to make the crypto payment process safe, secure and seamless.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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The heart and science of venture capitalism and why its more relevant than ever

I’ve often been asked how we built up Alpha JWC Ventures to where it is today and how we have come to build strong partnerships with our founders and portfolio companies.

In the same vein, I have also been asked why we have sometimes chosen to invest in a startup (an underdog, in my view) that others have seemingly steered away from.

What exactly is our investment approach in a startup or, more accurately, in a founder. Contrary to many beliefs, venture capitalism is not just a numbers game. To us, venture capitalism is a confluence of heart and science.

Changing for the better

The venture capital ecosystem is in a more mature stage compared to circa five years ago. Valuation and such were not as meaningful and robust as it is today. There is also more capital available to founders these days, and it is easier (than before) to raise money for seed funding. 

Also Read: Searching for gold in the silver economy: A venture capital perspective

But people have changed, and so have ideas and ideals. Founders’ missions are not just to drive revenue but to also make a lasting impact and drive positive changes in their societies.

This means that founders’ expectations of VCs have evolved accordingly; they are now (rightfully so) more demanding of the quality of the VCs they partner with and what value add they bring. That inadvertently also shapes how we make investment decisions and connect with founders.

The science of investing

Data and numbers

Before investing in a startup, we need to determine a sound valuation of the startup by looking at growth, financial feasibility and product-market fit.

We do this by looking at many data points and tapping into our deep market understanding and experience in the Southeast Asia landscape to assess if an idea would succeed.

Founder evaluation

Next, the most important part is assessing the founder(s). The idea is important, but the founder is critical to the company’s success. We emphasise the founder’s clarity of thought and the ability to maintain it in all situations to achieve key goals and lead a team.

In the startup journey fraught with changes and challenges (some expected, some not), the founder’s vision, finesse in taking action and making tough decisions will make or break the company. 

A great founder or leader will naturally attract a high calibre and inspire the team to back them up throughout the journey.

The heart of investing

Now comes the hard, or should I say ‘heart’, the part where every VC is guided by their values and motivations. 

Values and trust

Our firm’s values are critical in guiding how we engage with founders and how we can build a relationship of trust with them. When we hold ourselves to a high standard of integrity, we become trustworthy to all our stakeholders.

Only when there is trust can deals be made with confidence, speed, and at a low cost. Case in point, we recently closed a deal in two hours (between three meetings) because of mutual trust between the founders and us.

Focus on founder over numbers

At Alpha JWC, sustainable growth is crucial to us. We focus on the long-term fundamentals of the business rather than short-term vanity metrics.

In addition, we also care about how the organisation grows, and we understand that the founder is the key factor for the company to flourish. That is why our prerogative to be a trusted partner helps founders become even better leaders.

Also Read: The world is flat, but SEA is a (growing) bowl of venture capital and startup talent

Don’t get me wrong. The performance of our fund is very important. But we believe even more strongly that if we take care of our founders and stay committed to them through highs and lows, it puts them in a better state of mind and emotion to lead the company confidently. In short, we do well only when our founders do well. 

Every end is a new beginning

It is not all wins and successes, of course. The ‘heart’ part also comes in when things don’t work out. We treat our founders with as much integrity and dignity when the startup needs to be wound up.

We think about how to help them end the journey, support their team who will be displaced, and how we can learn from the experience. The startup may end, but not the relationship. And we have (and will continue to do so) reinvested in some of these founders. 

Conclusion

We enjoy and believe in what we do at Alpha JWC because we greatly respect our founders for the sacrifices, time, and heart they pour into their startups.

We are excited to work every day, knowing we have a part to play (however big or small) in supporting our founders in their endeavours. So is it more heart or more science in venture capitalism?

To me, it is equal parts. I believe logic needs to guide our passion and obsession with our founders. In short, the science needs to validate the idea, and the heart needs to support the founder. 

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic.

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What lessons can crypto investors draw from the Luna, UST episode?

Due to the global geopolitical and macroeconomic turmoil, financial markets are in significant uncertainty. UST and Luna are probably the first major ‘crypto victims’ of this turmoil.

The crashing of the stablecoin UST and its sister currency Luna has been an eye-opener for many, especially crypto enthusiasts expecting to make a killing out of their investments. Many experts believe these course corrections are inevitable and necessary for cryptocurrency’s long-term future. They anticipate that these adverse conditions may continue, wreaking havoc across all asset classes.

“Over the short term, this event is negative for crypto and stablecoins, as many investors were affected by the crash. However, at the same time, not all stablecoins are created equal, and others have remained resilient and even increased their market share throughout this volatile period. Crypto is still a nascent industry and will learn lessons from Luna/UST to build more resilient protocols,” says crypto expert Bobby Ong.

While the market has dipped significantly in the last six months, investors should ensure that if they’re planning to take a long position, they’ve also taken the necessary risk management measures.

Also Read: UST, Luna crashes: Can regulation alone restore investors’ confidence in cryptocurrencies?

What are these measures? In other words, what lessons do these crashes teach investors and crypto enthusiasts?

e27 spoke to some experts and industry watchers in the cryptocurrency space. Below are their comments:

Yong Li Khoo, Research Analyst at Nansen Alpha, a blockchain analytics platform

Diversification is an equally important (or if not more important) strategy in crypto as in traditional financial markets. Proper diversification can reduce portfolio volatility significantly and cushion your losses if any of these tokens go down to zero.

Investors should always conduct their due diligence and take anything they read online with a pinch of salt.

Real-time alerts tracking large token price movements or transfers can be a lifesaver. The Nansen Smart Alert feature allows on-chain flow and token transfer monitoring. For instance, Nansen Smart Alerts can receive notifications of any abnormal on-chain activity, such as irregular withdrawals from liquidity pools.

As part of investor due diligence, monitoring on-chain data can complement one’s trading strategy and portfolio management. Nansen’s on-chain data lets investors get a clearer fundamental picture of the market and understand what smart money is doing.

For example, it allows you to see where funds are moving to, identifies new projects or tokens, perform due diligence and trace transactions down to the most granular level.

Bobby Ong, Co-Founder and COO of CoinGecko, an independent cryptocurrency data aggregator

When investing in crypto, it’s always important to do your own research (DYOR) and avoid blindly following cult leaders. While there were LUNA-bulls actively promoting Luna/UST, there were equally dissenting voices pointing out the flaws in the core mechanism on Twitter. Before making investment decisions, it’s essential to understand the facts surrounding a token.

Eddie Thai, General Partner, Ascend Vietnam Ventures

  • Don’t believe anybody who says they can return 30 per cent regularly and risk-free.
  • Ensure that projects that reach a certain scale have sufficient safeguards in place.
  • Diversify, generally. Only invest what you can afford to lose.

Chris Sirise, Partner at Saison Capital

Proper risk management is essential. Events like UST and Luna crashes serve as a reminder that building an understanding of cryptocurrency fundamentals is a constant and ongoing process.

Kenrick Drijkoningen, General Partner at Web3 investor Play Future Fund

Do your homework before venturing out on the risk curve. Apart from the majors, a lot in this industry is still early-stage experimentation. Good ideas will naturally survive and become the extensive networks of the future.

Also Read: What the fall of Terra Luna and the Asian financial crisis have in common

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

Copyright: peshkov

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How Chinese EV startups are zipping into international markets (Part 2)

While Chinese electric vehicle firms made their first overseas push in Europe, they may find more long-term potential and profits in developing nations of the Global South. Conditions are enticing for sales of Chinese vehicles in developed countries, and its markets such as Southeast Asia and Africa that could provide the engine for lasting success.

Since automobiles have traditionally been seen as a globally connected sector, China has been attracting foreign carmakers into its export strategy to absorb larger parts of electric vehicle global value chains. The country gradually relaxed joint venture requirements to make it more appealing to foreign automakers, boosting the nation’s car part exports.

But this is just a half of China’s overarching strategy to supercharge the sector. As stated by Gregor Sebastian, an analyst at Mercator Institute for China Studies, in his post last September, the country does not look to only serve as a critical supplier of new energy vehicles. It also wants to groom national champions into global champions, electric car brands that perform feats globally.

This is urging Chinese startups to mull over their effective internationalisation paths.

Internationalisation strategies for Chinese electric vehicle startups

Previous studies often suggested that innovative Chinese enterprises prefer developing countries to developed countries when opting for internationalisation destinations as they can leverage their cost advantages. This seems not to be true in the field of electric vehicles.

Chinese startups, including NIO and Xpeng, decided to export their full-fledged electric cars first to developed markets such as Europe and the U.S. This is because these firms need to consider other market factors such as reasonable infrastructure availability, notable state subsidies, and proper income level of people to make sure that their internationalisation strategy works.

“All this naturally means that Western Europe becomes an attractive market for anyone taking electric vehicles,” said Kartik Gopal, a global electric vehicle industry specialist at the International Finance Corporation (IFC), a part of the World Bank Group.

That example represents the first common internationalisation strategy: export the whole car. Sam Olsen, a Singapore-based Co-Founder of the strategic consultancy MetisAsia and a commentator on Chinese-Western relations, brought up other strategies for electric vehicle startups.

Also Read: Carsome acquires majority stake in Singapore’s CarTimes Automobile

One is to control the technology and connectivity platform. Another is to dominate the electric vehicle portions, particularly crucial sections.

“I think that it’s much more likely China will make a lot of money from electric vehicles lately, but the way they will do it in the developed world is by dominating the car parts industry,” said Olsen.

Those, however, are just a part of the big picture. When it comes to scaling up globally, there is always a need for a supporting ecosystem. The next challenge is how to finance these technologies, how to make cars more cost-effective, and how to build those electric vehicle infrastructures?

“I think fundamentally the core technology know-how has now matured, and therefore the next is about scale-up, which attracts capital,” said Gopal. “Subsidies are promoting electric vehicles, but the next hurdle is that when people want to buy, many of them want loans on these, but the financial institutions are a bit hesitant. That’s the gap.”

He further explained that banks still find it quite challenging to finance electric vehicles today because it is still unknown technology with no resale markets. This issue is not unique to China. It also happens in India, Indonesia, Thailand, and many other Asian markets, lowering the speed of firms’ market acquisition and expansion.

Technical standardisation comes as the next profound problem, especially when various vehicle types and market sectors are looking to transition to electrified transport as quickly as possible.

“The U.S., China, Europe, and Japan, all have their standards. There used to be local certifications for every market you’re playing, and it’s extremely important,” stated Simon Hou, CEO and Co-Founder of XCharge, an electric car charging pile developer based in Beijing.

“We want to adapt to every single market certification to ensure that we provide the most qualified and the best product.”

In each market, XCharge has to carefully review its specific standard and develop an R&D team dedicating a lot of time to understand standards, implement procedures, roll out testing and obtain certifications.

All in all, the two forces working hand in hand are regulatory bodies encouraging the standardisation of all the different components and market pressure that requires standards to be applied as quickly as possible.

“We have to deal with challenges around interoperability of technology for both fleets and private customers,” said Nadur of bp Ventures. “It’s imperative then for the industry actors to find the right standard that enables that affordable, clean, and reliable transition.”

“The pressure is to ensure that this energy transition essentially leaves no one behind,” she added.

Europe comes as the first stop

In the developing new energy vehicle industry, Chinese carmakers, particularly electric ones, are mostly eyeing the European market for improved brand awareness, as reported by Yicai Global.

Chinese manufacturers of electric vehicles are establishing local operations in Europe to build up respectable brands on the continent. For example, Great Wall Motors and Lynk & Co have formed European entities that handle research and development, sales, and management activities.

Also Read: China’s mounting economic problems are a cautionary tale for western markets

SIn Shanghai, SAIC Motor has also launched four electric vehicles in Europe and started to record fruitful results. Last year, the firm sold 21,000 MG models, a threefold increase over the previous year.

As Europe has always been heavy in terms of net-zero obligations, electric vehicle buyers in those countries can benefit from high subsidies and a comparatively well-developed charging network. This enables a more open mindset when it comes to deciding to experiment with a new electric vehicle brand for daily use.

China’s automakers also have government support to master European safety ratings, allowing firms to build innovative products and deliver them quickly to the end-users.

But the most competitive edge that Chinese brands have over Volkswagen, BMW, and other European brands is, perhaps, China’s ability to provide mobile apps and a supporting digital ecosystem to service global buyers and keep them up to date with developments of their electric vehicles.

XCharge, a China-based innovative charging solution provider with an office in German, underlines its unique selling point as having charging products that are “well-connected with the device and well-managed on the backend; of a service platform.”

NIO, a Chinese multinational automotive company headquartered in Shanghai, also opened a few showrooms in Europe that are contemporary and well-branded to pique people’s curiosity and offer pick-up and delivery services and mobile servicing. This is different from the direct sales model of Tesla or the car dealership network in Europe.

“They [Chinese electric vehicle startups] are trying to bring over the existing sales strategies from China into the European markets,” said Sebastian. “I think they need to make sure that they use their strength, but they also need to make sure that they don’t just copy what has worked in the China market and not adapted to local consumers.”

This strategy, for the time being, needs more time to validate itself.

During the globalisation process of Chinese electric vehicle firms in developed markets, another concerning problem may be the high-quality maintenance and customer support requirements of end-users, as stated by Li Bo, Ventures Principal and General Manager of Shell Ventures Company Limited, which invested in XCharge in 2021.

“A startup typically lacks the resources and enthusiasm to address so many areas, and spreading the firm too thin might lead to unanticipated issues,” she said.

Southeast Asia to be a lucrative supply chain partner

As China and the ASEAN share geographic proximity, the two sides have naturally built long‑term bilateral trade relationships over decades, and we’re expanding rapidly as their economies flourish.

“Southeast Asia is going to be an excellent market, most likely for China’s electric vehicle manufacturers,” said Sam Olsen.

Since 2009, mainland China has become ASEAN’s largest trading partner, with the total value of trade in goods in 2020 amounting to US$516.9 billion, accounting for 24.7 per cent of the region’s foreign trade. As these trade activities ramp up, the ASEAN market is also among the top destinations for China’s outward foreign direct investment, with six ASEAN countries in the top 20 by the end of 2020, according to the Statistical Bulletin of China’s Outward Foreign Direct Investment.

This implies that China is likely to invest in electric vehicle infrastructure for this region to support its internationalisation strategy, especially when the whole car-making industry in these countries has yet to develop.

“If they [Chinese firms] know that they can sell electric vehicles in millions of units, this is a very good business investment,” Olsen added.

In February 2020, China’s Great Wall Motor took over GM’s auto facility in Rayong, Thailand, and announced last year that it was ready to launch electric vehicle models in the country. A few days ago, Chinese carmaker Wuling also launched its locally-assembled Wuling EV in Indonesia, taking advantage of the archipelago’s incentive programme to ramp up vehicle electrification.

In April this year, China’s battery giant CATL also teamed up with Indonesia’s state-owned groups to build a nearly US$6 billion battery complex. Previously, China has been known for its momentous investments in the archipelago’s nickel, copper, and other ores utilised in electric vehicle production.

Once the infrastructure is set up, the vehicle form comes as the top concern for a successful Chinese electric vehicle expansion in the region. While four-wheelers are being sold predominantly in developed markets such as Europe, in developing markets such as India, Southeast Asia, or Africa, two-wheelers, and in some cases, three-wheelers, are more prevalent.

Also Read: Grab, Hyundai launches their first electric vehicle service in Indonesia

“Of course, challenges are infrastructure and people’s ability to buy,” said Gopal. “But you also need to create unique battery packs or different data for a motor solution and make it suitable for those markets.”

This means core technologies also need to adapt to create uniquely suited products for each market. For instance, in Europe, carmakers have to deal with cold conditions to keep the battery bombs. But in Asian markets, they need to figure out how to keep a battery cool when it is even 45 degrees outside.

Local policies also add to the mix, potentially attracting products to come into a particular market. For instance, electric vehicles imported from China enjoy zero per cent import tariffs in Thailand under a bilateral agreement between the two countries. It makes Thailand a particularly appealing market for Chinese electric vehicle exports in the region.

Some might think of SEA countries would rather build their homegrown electric vehicle champions, but experts see that this is not likely to come to fruition.

“I think we’ll find it very expensive for any Southeast Asian country that wants to build a car,” added Olsen. “There isn’t a domestic manufacturer; there’s no real domestic experience creating cars in ASEAN.”

Look at Thai electric vehicle firms as an example. Thailand’s Vera Automotive developed a battery electric vehicle called V1 but produced them in large quantity in China by Geely before exporting them back to Thailand. While the firm is Thai, production is established outside of the country, mostly due to the gigantic cost of entering automobile manufacturing.

But from another perspective, Southeast Asian countries can instead look at this sector and answer whether or not they can involve in the component manufacturing, if not the full vehicle production.

For example, Indonesia has a significant number of nickel mines that are used in lithium-ion battery production. The archipelago may want to exploit that not just to supply electric vehicle manufacturing in Indonesia, but also to export that to other markets in the region.

“It’s not the same as going to European countries where there is a lot of hostility and distrust of China,” said Olsen. “There are many people [in Southeast Asia] happy to do business with China. This going to be very successful.”

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Mighty Jaxx acquires statue digital collectible firms Kinetiquettes, PLAYe for “multi-million dollars”

From L – R: Kelvin Chan, Woon Chong, Adeeb Md (Co-Founders, Kinetiquettes), Jackson Aw (Founder and CEO, Mighty Jaxx), Bryan Tan (Chief Strategy Officer, Mighty Jaxx), Chris Sng (Founder, PLAYe)

(L -R): Kelvin Chan, Woon Chong, Adeeb Md (Co-Founders of Kinetiquettes), Jackson Aw (Founder and CEO, Mighty Jaxx), Bryan Tan (CSO of Mighty Jaxx), Chris Sng (Founder of PLAYe)

Mighty Jaxx, phygital collectibles company in Singapore, has acquired Kinetiquettes, a statue collectible firm, and PLAYe, a specialised direct-to-consumer platform of consoles, video games, collectibles, and action figures.

The deals are worth multi-million dollars, Mighty Jaxx said in a statement.

The announcement, following its recent over US$20 million Series A+ funding, is part of Mighty Jaxx’s growth strategy to extend its capabilities in and beyond the future of collectibles. The startup has raised over US$40 million to date.

Kinetiquettes and PLAYe will continue to operate independently while actively collaborating under the umbrella of Mighty Jaxx’s management. The deals will allow all the three companies to collaboratively evolve, develop better technical expertise, and increase product offerings.

“The physical collectible has always been our core business. While that will not go away, the intention is to take what we have and amplify it digitally and phygitally. The acquisition of Kinetiquettes and PLAYe moves us closer to our creative vision of working towards connecting all our fandoms onto the MightyVerse,” said Jackson Aw, Founder and CEO at Mighty Jaxx.

Also Read: Mighty Jaxx raised US$10M in a Tencent-led round to grow its designer toys and collectibles biz

“We are looking to develop real-life experiences, the MightyVerse, digital collectibles and work towards a true hybrid phygital offering via our platform that will reimagine the full-experiential journey for all fans and create value for them,” he added.

Kinetiquettes works with renowned video game and anime publishers, such as Capcom, SNK, and Crunchyroll, and collaborates with top artists and sculptors. It will offer opportunities for Mighty Jaxx to develop a new product. Kinetiquettes will bring cult gaming IPs like Capcom’s Street Fighter, Monster Hunter, SNK’s King of Fighters, Arc System Work’s Guilty Gear and the wildly popular anime titles Attack on Titan and My Hero Academia.

At the same time, PLAYe is a specialised DTC platform for video games, action figures, trading cards, and collectibles. As an authorised channel for Sony Playstation, Nintendo, and Xbox, PLAYe breaks the barrier between online and offline geek shopping, providing thousands of games, collectibles and action figures to its legions of fans.

The PLAYe acquisition offers an opportunity to leverage its DTC channels. Its established B2B network in the world of pop culture will greatly enhance the visibility of Mighty Jaxx products in stores and supplement PLAYe’s offerings to create and complement a bigger community of avid game enthusiasts and collectors.

Founded in 2012, Mighty Jaxx designs and produces digital and phygital collectibles in partnership with individuals and brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas. It claims to ship millions of phygital collectibles to over 80 countries worldwide yearly.

Also Read: What lessons can crypto investors draw from the Luna, UST episode?

It is building an integrated platform to empower future pop-culture brands with the end-to-end supply chain of collectibles, including artist development and incubation, proprietary IP operation, and providing global consumer access with new retail.

Fundraising or preparing your startup for fundraising? Build your investor network, search from 400+ SEA investors on e27, and get connected or get insights regarding fundraising. Try e27 Pro for free today.

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