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Tokyo Stock Exchange-listed Giftee invests in loyalty, rewards platform TADA

Japanese e-gifting company Giftee and its Malaysian and Vietnam subsidiaries have announced an investment into TADA Network, a loyalty and rewards platform provider in Indonesia.

The TADA investment marks Giftee’s second significant investment outside of Japan and is part of its expansion in Southeast Asia.

TADA will allocate the funds to enhance its loyalty and rewards platform and expand in Southeast Asia.

In addition, Giftee Malaysia and Giftee Mekong started a business collaboration with TADA in Malaysia and Vietnam. As the first step of the collaboration, TADA’s platform has been linked to the e-gift service of Giftee Malaysia and Giftee Mekong. This will provide new solutions that help improve customer loyalty for Giftee Malaysia and Giftee Mekong’s customers.

In addition, Giftee will expand the eGift Service and eGift Platform business in Southeast Asia beyond the Malaysian and Vietnam market in collaboration with TADA.

Also Read: Canada’s WeCommerce acquires Singapore’s loyalty SaaS startup Stamped for US$110M

Founded in 2010, Tokyo Stock Exchange-listed Giftee provides an end-to-end solution, from e-gift issuance to distribution.

In 2018, the company set up the subsidiary Giftee Malaysia. In 2021, Giftee Malaysia and Mekong Communications Company formed a joint venture in Vietnam, called Giftee Mekong.

TADA is an end-to-end loyalty and rewards platform that helps businesses accelerate growth sustainably and develop and execute loyalty and rewards programmes. Additionally, TADA connects businesses to collaborate within its network. It is a solution integrated with other platforms to create an ecosystem around customer funnels. The company also has a presence in the Philippines.

With over 400 clients, TADA is currently serving companies across verticals, from banking, insurance, consumer goods to restaurants, other service providers. Its clients include AXA, Allianz, DBS, UOB, Castrol, Exxon, Kalbe Nutritionals, and Erha Dermatology.

Last year, Giftee invested in AdEasy, an online marketplace for offline advertising in Malaysia.

Image Credit: Giftee

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Why the digital ecosystem is key to transforming the insurance industry

insurtech SEA

As insurtech companies grow in influence, they are revolutionising and reinvigorating the legacy insurance industry.

With the use of advanced technologies such as blockchain, AI, chatbots, big data and other digital tools, insurtech is systematically making insurance more accessible to more people than ever before.

These innovative companies are streamlining many traditional insurance functions and creating new product offerings that appeal to younger, digitally savvy underbanked consumers and micro-business owners.

One example of insurtech streamlining services is their use of robo-call channels to stay connected with customers and sign them up for new insurance policies, leading to an impressive conversion ratio of more than one per cent.

From my experience of working with them in Southeast Asia, it is clear that insurance products will continue to be offered not only in offline retail stores but also through a customer’s journey on mobile apps and websites.

This focus on hyper-personalisation, which offers contextual micro-insurance products with low coverage periods and low premiums, is key to the sector’s future success.

Also Read: How insurtech is changing the game in Southeast Asia

In 2020, insurtech in Southeast Asia registered growth of more than three times in gross-written premiums in 2020 compared with 2019. I expect to see in the near future more investment in the InsurTech sector, such as the recent investment in bolttech.

There will also be a surge in the creation of joint ventures and long-term strategic partnerships between insurance companies and digital platforms, such as the tie-up between Tiki and AIA in Vietnam, while there will be an accelerated expansion of US and China-based insurance companies in the region in 2022 and beyond.

The business models of insurtech will evolve based on the insurance coverage and the regulatory framework in different countries.

Broadly, these will include aggregator platforms that connect the insured with insurance companies, as well as the introduction of broker licences that leverage offline and online distribution channels and a model of underwriting based on digital substrates and the rewriting of insurance policies.

Who does what in the new insurance model?

It will be incumbent in the months ahead for insurtech and legacy insurers to sort out their roles and responsibilities to better serve the industry as a whole. Insurtech companies, for instance, are partnering with other digital companies such as lending and payment platforms.

The latter are transaction driven with a high level of customer engagement and large customer networks.

The partnerships help leverage strong distribution and marketing channels with innovative, bite-sized insurance products. The focus on innovation in distribution models will be key in low insurance coverage countries such as Indonesia, Vietnam and the Philippines.

As they evolve, these platforms will leverage behavioural and transactional data to create more personalized forms of insurance.

For their part, the legacy insurers are more skilled in underwriting risks, have more experience with the regulations and possess strong balance sheets, which enable them to better address unpredictable events and disasters.

At the same time, they will push for risk-based pricing for micro-insurance and auto insurance products as the losses will be calculated for each identified customer segment level.

What’s ahead for the insurance industry

The partnerships will not be without challenges. Insurtechs should focus on launching specific products for different customer segments as the approach of legacy insurers of one product fit-for-all segments is not sustainable.

Margins in countries such as India and Indonesia will be low, but protection and health products will still have margins as high as 50 per cent.

Also Read: ‘SEA is lagging behind in the growth of insurtech, financial advisory, embedded finance’: Ganesh Rengaswamy of Quona Capital

Indeed, throughout the Asia-Pacific, roughly 90 per cent of consumers who own auto, home, health and life insurance policies “are open to the idea of an ecosystem of services”, according to a 2019 report titled Making the Most of Asia’s Insurance Boom by global management consultant Bain & Company.

Both insurtechs and legacy companies alike must be mindful of the existing regulatory framework and, in particular, raise a flag over data protection considerations.

To deal with such concerns, a number of jurisdictions have set up so-called regulatory sandboxes. The Monetary Authority of Singapore, for instance, defines its sandbox as a place that “enables financial institutions and fintech players to experiment with innovative financial products or services in a live environment but within a well-defined space and duration”.

The State Bank of Vietnam, the country’s financial regulator, also plans to open a regulatory sandbox for fintechs in 2021.

The regulatory framework in India and Southeast Asia will eventually recognise the convergence of business models of different categories of players in the insurance industry.

For instance, online aggregators offering insurance products from other insurance companies will likely get a broker license and open offline retail stores to provide experience centers for customers to help resolve their queries or service requests.

To participate in the growth of the insurance sector beyond tier 1 cities in Asia, insurtech and insurance companies will need to contribute to the development of an ecosystem to provide diverse product suites that are relevant for underbanked and unbanked consumers and micro-businesses.

They will also have to innovate in the distribution of their insurance products.

The existing broker community of legacy insurers may transition as influencers that could see customers approach them for micro-insurance products. However, they will continue to sell complex insurance products in the near future.

While engagement with customers will increasingly be through digital channels, the acquisition of high-value customers is likely to continue as face-to-face interactions for the next five years.

Despite the expected growing pains and regulatory hurdles to overcome, the convergence of insurtech companies and legacy insurance firms means that millions of previously excluded people will finally have access to simpler, more personalised and affordable coverage options.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Vietnam’s Clevai bags US$2.1M to bolster AI-driven adaptive learning

Clevai

Clevai, a Vietnamese after-school tutoring platform for K-12 students, has secured US$2.1 million in a pre-Series A financing round led by Singapore-based Altara Ventures.

Existing backers including Vietnam and SEA-focused VC FEBE Ventures and New York-based marketplace investment firm FJ Labs also joined, according to DealStreetAsia.

The fresh funding will be utilised to strengthen Clevai’s live-streaming infrastructure and improve AI-driven personalised learning capabilities. The startup will also press ahead IP with the goal of serving 20,000+ students. It claims to receive supports of advisors from Harvard, Oxford, and Google for this target. 

e27 has reached out to the company to find out more details about the funding round and their plan.

Founded in 2020 by CEO Tran Manh Thang and two other co-founders, Clevai is an AI-enabled, after-school tutoring platform for students from kindergarten (K) and the 1st through the 12th grade (K-12). 

The edutech startup’s flagship product, Clevai Math, provides live-streaming classes in mathematics with teachers from the country’s “top-tier schools”. It also offers assistance from AI to help students do additional and practical exercises.

Also Read: Edutech is surging, but here are the 3 issues it is facing

According to the company’s website, its adaptive learning approach will analyse the learning history of each student and deliver custom learning experiences through timely feedback, resources, and pathways to ensure the best individual progress.

As per a Bain & Company analysis, Vietnamese parents view education as the primary means towards a successful career. The average Vietnamese family spends approximately ~20 per cent of disposable income on education, compared to 6 – 15 per cent in other Southeast Asian peers.

As the pandemic forces students to stay at home and schools to massively adopt online learning, a slew of Vietnamese edutech startups have raised capital in 2021. They include educational services provider Equest (US$100 million investment from KKR), AI-powered language app Elsa (US$15 million Series B led by Vietnam Investments Group), Educa Corporation (US$2 million Series A from Alibaba-backed eWTP), Marathon Education (US$1.5 million in seed funding), and most recently CoderSchool (US$2.6 million pre-Series A led by Monk’s Hill Ventures).

By the end of 2023, the Vietnamese e-learning market is expected to be worth over US$3 billion, according to Ken Research, with the increase in the number of foreign players entering the market.

Image Credit: 123rf

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Crowdfunding for startups: Where to begin and how to go about it

crowdfunding

The founder of a company not only needs to study the market well, come up with an excellent business idea and understand how to generate income with its help but also find money to launch a project. There are various options for raising funds, each of which is associated with certain consequences.

In the late 2000s, a new alternative for people looking to start a business became available: crowdfunding. Since then it is still gaining momentum. For instance, in May 2021, the Tencent-backed Chinese startup Waterdrop, known as the leading GoFundMe-style crowdfunding platform for medical bills, raised US$360 million through its IPO on the New York Stock Exchange.

Crowdfunding is a method of raising funds when large groups of individuals combine tiny individual investments to generate the cash required to get a business or project off the ground.

Individuals, non-profits, or startups can launch campaigns for specific causes, to which anybody can donate.

How does an entrepreneur procure funds for a startup? 

Funding a startup

Obtaining funding for your startup is difficult, especially if you have no product or service to sell. People will not believe your concept.

The bad news is that you won’t get funds for your business from anyone who doesn’t believe in your concept. There are a few typical sources of seed funding that can help you kick-start your business.

  • Personal investment 

Self-financing, also known as self-funding, is the initial stop on their entrepreneurial path for many businesses, not only startups. There are no debts or sponsors involved, only you and your commitment, which gives you complete control over the company and is an excellent alternative if your startup is at the concept or pre-seed stage. 

  • Friends and family

You can also start your search with the so-called three F’s: Friends, Family, and “Fools.” These folks have the most faith in you with the least amount of proof, so If you choose this pathway, try to be upfront about the dangers and never ask for more than somebody can afford to lose.

  • Venture and angel capitalist 

They are often high-net-worth investors who want to support startups with both money and skills. They frequently like taking on the role of advisor and being hands-on with the growth of their portfolio company. 

  • Grants for small businesses

Small business grants, which are often considered the closest thing to the “free money” you could ever get for your startup, are a form of startup finance that does not require repayment, unlike debt, and does not require a part of your equity, as opposed to venturing capital.

  • Startup incubators  

Most business incubators offer coaching, office space and even assist startups in meeting with angel investors. Generally, they merely incubate and mature businesses for them to apply to accelerator programs.

  • Crowdfunding 

Crowdfunding is one of the most secure methods of raising cash because no one is going to ask you to return it. They just want the goods or services that you committed to providing.

Check out Kickstarter, Indiegogo, and Patreon, and you’ll find that these are some crowdfunding sites that allow the audience to get items to help support a company.

Also Read: In brief: SEEK invests US$48M in JobKorea, ZILHive Accelerator unveils new cohort, Rodeo raises crowdfunding

Crowdfunding for startups

Most fledgling companies struggle to obtain funding. Venture capitalists reject many early-stage firms for several reasons and borrowing money from banks or wealthy family members is not a good strategy.

Crowdfunding changes the game by reducing dependence on conventional and sometimes exclusive means of financing.

If you need funds to get your project off the ground and personal finances or friends and family aren’t an option, crowdfunding could be the way to go.

This type of financing has grown in popularity over the last decade, so much that the transaction value is expected to show an annual growth rate (CAGR 2021-2025) of 2.62 per cent resulting in a projected total amount of US$1.2 billion by 2025, notwithstanding that sites, such as Kickstarter and GoFundMe are pre-financing of products, art, music, and films, software, or scientific research, are based on tiny contributions.

Trending right now (September 2021) tabletop roleplaying game set Avatar Legends: The Roleplaying Game pledged a US$50,000 goal raising more than US$9 million.

After you’ve launched your campaign and proposed your idea, anybody who believes in it can give, lend money, or purchase equity shares, depending on the sort of crowdfunding you choose to employ. The goal here is to have an engaging origin narrative that will entice contributors or investors. 

Crowdfunding for startups works by collecting donations in exchange for a particular incentive, it can be in the form of free items, special discounts, early access to new products, premium merchandise, the opportunity to join the team, or even becoming a big capital investment.

It may be accomplished through several channels, most notably social networking sites or crowdfunding platforms.

Although many companies and campaigns have found success by using this financing technique, bear in mind that selecting the correct form of crowdfunding is critical to achieving your goals. 

Common crowdfunding mistakes

Crowdfunding can be an excellent way to generate funds for your new startup, but there are some common mistakes that startups should avoid. The most common error a company makes when entering the world of crowdfunding is to believe that it is all about money. That, however, is not the case.

Eugene Zhukov, the founder of Joon July, the company that helps startups to prepare for crowdfunding, observes that one thing that people should understand about Kickstarter is that it’s a great place to find all sorts of things, sometimes useless, but very cool and unusual nevertheless.

The project made “just for fun” has the best chances of success. A common mistake happens when companies come to do something serious.

They invest a lot of money and time to fine-tune the product quality, in the hopes that it will bring in millions for their must-have gadget.

Also Read: How your face can determine the funds you raise (while crowdfunding)

The main challenges, especially for tech founders, are marketing and sales. If you don’t know how to get media coverage– no one will know you or what’s more, give you any money. Last year, already there were around 1,000 campaigns launching each day.

All media outlets are overwhelmed with press releases. Some journalists at TechCrunch and Engadget typically receive anywhere from 3,000 to 5,000 press releases every day.

So if you planned to spam them, there is some bad news. Even with the very best of press releases and PR agencies, no materials are not being read. 

Crowdfunding has become a big industry, and marketing expenses have exploded. Still, the press remains the driving force for such campaigns. Zhukov gives an example that when his company had worked with Looksery (was acquired by Snapchat for US$150 million), their Kickstarter was solely a press and marketing story, and it had not received any substantial investments before that.

Another key to success is a crowdfunding campaign pitch. On the online platform, it’s the only page that tells supporters about your campaign.

You’ll never accomplish your goal if you don’t pay attention to creating that proposal one-of-a-kind. The entire presentation is essential, from developing a suitable storyline to creating a decent video and pledge chart. 

“There are so many parts of a journey of a creative project that often people don’t focus on”, says Kickstarter CEO Aziz Hasan. “It’s hard to make businesses that really try to create that type of value for fuzzy ideas rather than very clear projects that are ready to be sold”.

Don’t underestimate the influence of social media marketing in today’s crowdfunding campaigns. It’s more than simply a platform to collect leads.

It’s a location where you can boost your credibility. For instance, merely creating a Facebook page with frequent activity will not help your campaign.

Instead, if you try to spend money on Facebook advertising to get more people to sign up for your campaign launch, you will be able to build a list of prospective backers.

“A crowdfunding campaign can be just another opportunity for founders to make their startup more recognizable, demonstrate their product, test their skills and services before the actual market entry”, suppose Tressa Whitman, a marketing director of digital agency Reverence Global.

Many companies neglect pre-marketing campaigns, which are crucial since they perform the best for outreach. You can raise awareness faster before you launch if you use the appropriate services.

As a result, on launch day, you will be able to immediately capture the attention of potential supporters who were previously intrigued by your campaign. 

Also Read: In brief: Vynn Capital invests in Velotrade; Babydash raises US$300K crowdfunding

Using the crowdfunding strategy, several credible businesses have found success. Here’s what you can get from Kickstarter, in order of probability and value:

  • Declare your product to the market
  • Acquire feedback from the audience
  • Build a community
  • Get money

Many people, unfortunately, are looking for things in the opposite order, points out Zhukov. Investors in Silicon Valley, also,  often suggest trying a crowdfunding campaign to fully understand whether anybody actually wants the product.

Getting feedback is much cheaper this way than pouring millions in production and marketing. So you need to decide for yourself: Is it all for the money, or the glory?

Crowdfunding initiatives are also distinct in their potential to pique the curiosity of new users and increase engagement.

Because it is necessary to engage the audience to be successful, campaigns give an excellent platform for raising awareness for a company, brand, item, or service.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

Join our e27 Telegram group, FB community, or like the e27 Facebook page

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In brief: Upstage raises US$27M in funding, Mobile Premier League is now valued at US$2.3B

Upstage raises US$27M in Series A funding round

The company: Seoul-based artificial intelligence startup Upstage announced that it has raised US$27 million in Series A funding round led by SoftBank Ventures Asia and Company K Partners. The funding round also included the participation of other investors such as TBT Partners, Premier Partners, Stonebridge Ventures, and Primer Sazze Fund.

The plan: The startup plans to use the funds to recruit “a large number” of AI specialists and developers to accelerate the development of its ‘AI Pack’.

The company: Headquartered in Seoul, Upstage enables companies to easily adopt AI solutions that standardise and automate their key tasks. The is developing the ‘AI Pack’, an integrated AI solution.

Mobile Premier League raises new funding, values at US$2.3B

The story: Mobile Premier League (MPL), Bangalore-headquartered e-sports and skill gaming platform, announced that it has raised a Series E round of financing led by Legatum Capital at a pre-money valuation of US$2.3 billion. Existing investors including Sequoia, SIG, RTP Global, Go-Ventures, Moore Strategic Ventures, Play Ventures, Base Partners, Telstra Ventures, and Founders Circle Capital also participated in the round.

The plan: MPL will use the funding to support its global expansion plan, invest in its homegrown technology, and drive continued growth in the Indian market.

The company: Headquartered in Bengaluru, MPL also has offices in Jakarta, Pune, New Delhi, Singapore, and New York. It has over 85 million users across India, Indonesia and the US. It was founded in 2018 by Sai Srinivas and Shubh Malhotra. The gaming platform currently employs over 800 personnel.

Also Read: Crowdfunding for startups: Where to begin and how to go about it

1Export raises US$800K in seed funding round led by Foxmont Capital Partners

The story: 1Export, a tech-enabled exporting company based in the Philippines, has raised a US$800,000 seed funding round led by Foxmont Capital Partners. The funding round also included participation of a consortium from the Manila Angel Investors Network and Kerubin Capital, IdeaSpace Foundation, Singapore based Iterative and other private investors.

The plan: With the new investments, 1Export aims to develop and improve its order handling capabilities, marketing services, financing, and other third-party integrations within its platform.

The company: 1Export was founded in 2016 to help MSMEs in the Philippines grow their business and expand in different countries using digital tools and platforms. In June 2021, the company said it generated around US$500,000 in export sales, accounting for 0.2 per cent of the total Philippine exports. It currently lists 450 supplier partners on its platform and distributes an overall volume of 4,000 tonnes of products, which are a mix of food and non-food products. 1Export plans to expand to 60 countries by the end of 2022.

BuzzAR raises US$630K in funding from Choco Up

The story: Singapore-based deep tech startup BuzzAR announced that it has raised US$630,000 in funding from Choco Up, a revenue-based financing and growth platform.

The plan: This funding round will enable BuzzAR to further develop localised marketing campaigns across APAC, the US and China as the firm ramps up B2B partnerships in response to rising demand.

The company: Founded in 2018, BuzzAR is a technology firm offering AR and AI solutions to Fortune 500 companies in Singapore and China. It is part of the Singapore Tourism Accelerator 2020/2021. BuzzAR’s vision is to augment places and faces, connecting the next billion users by 2025. Through its AR Billboard, BuzzAR has offered gamified wayfinding to its Fortune 500 enterprise clients.

Also Read: 500 Startups is now 500 Global, closes US$140M global flagship fund

Asumsi raises US$700K from East Ventures

The company: Indonesia-based multiplatform media company Asumsi announced a US$700,000 funding round from existing investor East Ventures.

The plan: The investment aims to further expand Asumsi’s media operation and escalate the engineering team to create a more interactive platform. The company is targeting to launch a live-streaming platform by mid-2022.

The company: Asumsi is a multi-platform digital media company that covers current affairs, politics, and social issues and targets the Indonesian youth segment. The company said that it reaches more than 10 millions audience per month through various social media channels.

It also said that its revenue has grown 10 times (year-on-year) since its last funding round in September 2020, which was also led by East Ventures.

Image Credit: tanewpix

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