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How Malaysia’s first unicorn Carsome practiced compassion to grow in the face of adversity

Carsome CEO

It has been an interesting six years building Carsome into what we are today. We have been on a journey to digitalise Southeast Asia’s used car industry and elevate the car buying and selling experience through innovation and technology.

Over the years, we faced many challenges, and the COVID-19 pandemic brought along a new set of obstacles. Most of us would know people who are struggling financially, mentally or physically, in these hard-hitting times.

I have been lucky to meet so many people from all walks of life through my role at Carsome, and I’d like to believe that we are doing our utmost best in each encounter to help those we met.

Carsome was built based on this idea to help consumers have a better experience when buying and selling cars. Ultimately, we want to support people to move forward in their lives, even if it means helping those in need and believing that we can make a difference by supporting the community in meaningful ways.

We want to be part of a thriving community that beats the odds together.

Taking care of our own people

During these difficult times, fellow Carsomers have shown true loyalty in ensuring that the business runs as smoothly as it can, notwithstanding the challenges of working from home, lockdown restrictions and at the same time battling a pandemic that threatens our health.

They are the backbone of Carsome, and their health and safety are our top priority. With this in mind, we recently launched our very own team member vaccination drive to ensure the safety of both our employees and our customers.

Carsome’s team member vaccination drive, led by our HR Director, Mohd Afifi bin Zahari (middle), aims to ensure the safety of our employees, partners and customers.

The initiative helps our employees, who have not already secured appointments through the national vaccination programme, get their vaccination faster. It also helps us play a part in helping the country reach herd immunity and return to normalcy in our daily lives.

At the time of writing, close to 150 Carsome Malaysia employees and Carsome Academy students have or will be vaccinated through this initiative.

We are also extending our vaccine supplies to our partners across the chain to help them get vaccinated at a faster rate so that we can work together to ensure the safety of everyone in the entire used car ecosystem – from suppliers, retailers to customers – and keep each other protected.

Also Read: Malaysia’s Carsome raises US$19M Series B round to strengthen presence in Indonesia and Thailand

Helping businesses get back on their feet

As much as it affects individuals and families, the pandemic has also hit many businesses hard. So we came up with the Used Car Dealers Buy-Back Program, where we help our partner-dealers by buying back the cars they bought from Carsome at the same price they paid.

To date, under the program, we have repurchased cars from more than 10 dealers at a total value of close to MYR1 million.

We hope to help our partner dealers maintain cash flow and liquidity to sustain their businesses in the pandemic via this program.

Giving youth a little push in the early days of their careers

Then there are fresh graduates –-what a challenging time to enter the working world. Many need a car to get to their first jobs –especially when private vehicle ownership is preferred out of hygiene and safety concerns– and the reality is that with no credit history, it is hard to get a loan approved by conventional banks.

We decided to give these graduates a little boost through our graduate auto-financing program. As long as they graduated in the last five years with at least a degree, they need an employment offer letter and a comfort guarantor with no minimum requirements, something different from the traditional guarantor required by common banks, to get a loan to purchase a Carsome Certified car.

We hope with this financing product; graduates will be able to move forward in life with one less hurdle.

Caring for the community where we operate in

Amid all our day-to-day challenges, it is easy to forget that we have already endured nearly two years of the pandemic, and everyone faces difficulties of a different kind. A recent country-wide movement that caught our attention was #BenderaPutih, which calls upon those desperately needing help to display a white flag outside their homes.

Despite facing struggles of their own, many Malaysians rose to the occasion to help. This reminded us that humanity is not lost and inspired us to support the #BenderaPutih initiative.

To aid the cause, we began an internal donation drive to buy essentials for our 48 volunteers to deliver to those in need. We also collaborated with SESO, a local non-profit enterprise against food poverty. As their transportation partner, we have been helping SESO to deliver food and supplies to various Klang Valley locations they identified.

In fact, just last weekend, we have sent out more than 100 care packages courtesy of HappyFresh, to those in need.

Make it #CarsomeCares

We have been humbled by many stories of families in need, businesses trying to stay afloat and some businesses having to close down in these difficult times. #CarsomeCares reminds us of our caring and compassionate core, which we channel through our initiatives to help society as best we can, and we welcome everybody to join us.

I am very proud of the Carsome family and their strong support for #CarsomeCares; this reverberates with what the company believes all around. I look forward to doing more with Carsomers in this regard – let us all get through this together.

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NOICE, a podcast network founded by Indonesia’s minister, nets ‘7-figure USD’ funding

Indonesia NOICE

NOICE, a multi-vertical audio platform for Indonesian listeners, announced today it has secured an undisclosed ‘7-figure USD’ in pre-Series A round co-led by Alpha JWC Ventures and Go-Ventures.

As per a press statement, Kinesys Group, Kenangan Fund, and several unnamed business angels participated in this round.

Additionally, the company has announced that former Google Asia Pacific’s executives Rado Ardian and Niken Sasmaya joined NOICE as its CEO and CBO, respectively. 

According to CEO Ardian, NOICE will use the new capital to build the platform’s new live audio feature, develop original content and hire talents across the region to accommodate users beyond Jakarta. 

It also plans to expand its content distribution, set up content creation and monetisation tools and increase in-app community engagement.

NOICE is owned and operated by Mahaka Media Group, which was created by Erick Thohir, Indonesia’s minister of state-owned enterprises. 

Also read: The 27 Indonesian startups that have taken the ecosystem to next level this year

Launched in June 2018 as a radio streaming platform, NOICE streams local audio content, including radio, music, audiobooks and podcasts, to registered listeners across Indonesia.

NOICE differentiates itself from its global rival Spotify through the platform’s hyperlocal in-house content.

“Our USP is our high-quality original content that is only available on NOICE with numerous talented content creators, ranging from imaginative first-timers to well-known celebrities,” said CBO Sasmaya. “These individuals realise their dreams by showcasing their artistic skills across a range of genres, such as comedy, music, religion, horror, parenting, lifestyle and edutainment.”

According to the company, NOICE is “Indonesia’s largest podcast network”, with 800,000 people tuning in and 100+ original shows being broadcast. 

By Q3 2021, NOICE boasts over one billion minutes of audio content streaming, showing high levels of engagement and consumption on the platform.

“While digital content consumption has been growing in Indonesia, there is a significant gap in the audio content vertical, especially for hyper-local content. As more people are working, learning and being entertained at home, demand for quality content has increased exponentially,” said Aditya Kumar, SVP of Investments at Go-Ventures. “NOICE is well-positioned to address this unmet need, becoming Indonesia’s leading audio platform.”

NOICE said it clocked a 144 per cent surge in the number of users over the past year, which was achieved “without any major marketing spend.”

Last year, the startup received funding from Alpha JWC Ventures and Kinesys Group.

The audio streaming market has ramped up over the past years in Indonesia. According to Nielsen research, in February 2020, more than 3.6 million Indonesians is listening to podcasts. 

Meanwhile, the global streaming platform Spotify also witnessed a 149 per cent increase in Indonesian users from June 2019 to June 2020, alongside a 220-per-cent hike in music streaming across Southeast Asia.

Image credit: NOICE

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MaGIC graduate PABLO AIR — Leveraging drone technology for social impact

By definition, an unmanned aerial vehicle (UAV), which is commonly known as a drone, is an aircraft without any human pilot, crew or passengers on board.

These pilotless sophisticated machines come across as extremely new-age but the origin of the concept of drones can be traced back to as early as the mid-1850s when Austria used unmanned balloons during a war. 

Although originally built for military purposes, drones have seen rapid growth and advancements and, in the digital era, made a break to consumer electronics, especially after the Federal Aviation Administration (FAA) granted hundreds of new exemptions for companies to operate drones in the U.S. through FAA Part 107 in the year 2016, helping push the commercial drone market growth forward all over the world

The bustling market of commercial drones in APAC

According to reports, the unmanned aerial vehicle market is estimated to grow from USD 27.4 billion in 2021 to USD 58.4 billion by 2026, at a CAGR of 16.4% with the Asia Pacific projected to account for the largest size of the UAV market during this period. Drones also have a wide range of applications across different industries, such as entertainment and recreation as well as logistics.

Today, almost all YouTubers and Vloggers can be easily spotted handling drone cameras at exotic holiday destinations to shoot content. Sports reviewers leverage drones to get aerial images of games while sports coaches use them to analyse team formations and train players. In the logistics industry, drones help in several ways — from saving in distribution costs to faster deliveries and reducing urban traffic to helping cut down on carbon dioxide emissions. Drones are efficient in that they can work 24 hours, 365 days a year. According to Statista, the commercial drone revenue in the Asia Pacific is expected to reach 3667.69 million USD.

Tapping into the burgeoning drone market and the emerging trends in this industry in APAC, key stakeholders from around the world are making strides in the region. One of the leading players is PABLO AIR, a drone software developer based in South Korea. Established in 2018, PABLO AIR has a keen focus on providing the most sustainable drone delivery service for the global community and people who need equal social benefits, such as medicines and emergency kits.

The founder of the company, Mr Youngjoon Kim decided to launch PABLO AIR after he watched a drone art show conducted by Intel for the Pyeongchang Winter Olympic. He did extensive research on the UAV security system and found his vision for a global society with his own built technology.

“We have strengths of Ground Control System (GCS), communications utilisation, and Flight control system. These technical features enable us to operate multiple drones in real-time for delivery purposes, regardless of the flight circumstances such as offshore operation. Most importantly, PABLO AIR is focusing on Environmental, Social & Governance (ESG) to use their skills for positive social impact and also obtained social impact and smart logistics funds for Pre-Series B funding,” shared by Chanjoo (Derek) Lee, Chief Operating Officer from PABLO AIR USA.

Envisioning a global business environment empowered by holistic drone solutions

PABLO AIR International, INC. office, Thunderbird University in USA: Moses Koyabe, Chief Strategy Officer, Youngjoon Kim, Founder, Chanjoo (Derek) Lee, Chief Operating Officer from the left

PABLO AIR is actively involved in exploring global business opportunities and empowering partners with holistic drone delivery solutions that cover entire business operations in terms of software as well as hardware. Key stakeholders, including VCs and investors, see potential in this idea. In August this year, PABLO AIR obtained US$ 11 million in accumulated funding through series A and pre-series B. The most recent pre-series B round closed at US$8 million.

“We are backed by an individual investor Mr Lee Soo Man, the founder of SM Entertainment, and major Korean VCs and corporations as Strategic Investors (SI). Our investors found our vision of global business based on our reputation and successful use case in South Korea,” shared Derek. The company is planning to use this recent fundraise for global business expansion with a keen focus on Southeast Asia and the USA.

Also read: Want to strengthen your communities? Facebook and e27 are here to help

PABLO AIR also attributes its success to the Malaysian Global Innovation And Creativity Center or better known as MaGIC, through their virtual Global Accelerator Programme (GAP). This online programme focuses on accelerating local and international startups from all over the world, with an interest to expand their business in the ASEAN region, enabling them to be investment-ready in 3 months. 

Derek said, “MaGIC allowed us to develop our strategy for the ASEAN market expansion. The region has huge potential in terms of population and economic growth, and this is what caught our investors’ ears. While participating in a series of meetings with the cohorts, I was able to gain a better understanding of how the startup ecosystem in Malaysia works. During this process, I was happy to learn that MaGIC supports and guides startups’ success, regardless of the startup’s origin country and/or stage.”

Entering Southeast Asia through Malaysia to create real social impact

With the new capital and insights learned from MaGIC, PABLO AIR is all set to enter the Southeast Asia market with their starting point as Malaysia, followed by Indonesia, Vietnam, and then the rest of the region. 

Malaysia is gearing to develop an ecosystem not limited to UAVs and drones, but also VTOLs and autonomous flying objects for the local and export markets. The country sees a lot of potential in the drone market backed by an abundance of local talents. Supporting this are reports even before the pandemic suggesting that Malaysia is the emerging drone hub in the region. As such, the size of the drone tech sector is expected to grow three times larger by 2025.

For PABLO AIR’s Derek, Malaysia is not only a promising market but he also has a deep passion for the country as his family in law are all based there. “My vision through PABLO AIR is to help Malaysian people and the local community who can be supported by our drone solutions with mutual partnerships with the local government,” he shared.

Also read: 32 startups raise US$108M in 9Unicorns-VCats maiden Global Demo Day

PABLO AIR also plans on leveraging the deep relationships between the Korean government and the ASEAN region. With the Korean government’s New Southern Policy and the free trade agreement between Korea and ASEAN, this vision can be realised smoothly. At the heart of PABLO AIR’s drone solutions and expansion into the region is real social impact.

“This expansion will allow us to achieve our humanitarian mission using our drone technology to help people who are in need. When it comes to social benefits that are offered by our drone technology, enhanced approachability to people in isolated areas (currently 80km coverage proven from our previous demonstration) will greatly help state governments and social benefits that are currently widely spread. It will enable them to centralise their current governance and data and improve important aspects like medicine supply chains and more,” shared Derek. “We believe that our technology and team will be valued more when we provide direct benefits to the local community including government bodies and citizens,” he added.

How MaGIC is enabling startups with social impact to grow

The last session of MaGIC virtual Global Accelerator Programme (GAP) Cohort 05, Demo-Day

MaGIC’s core vision is to enable a vibrant and sustainable startup and social enterprise ecosystem built on impact-driven innovation and inclusivity. In line with this vision, they are helping startups from different parts of the world that are leveraging technology to create real social impact by providing them with insights, knowledge, a better understanding of markets, and networks of key stakeholders, such as other startups, VCs, and investors.

PABLO AIR attributes a lot of its success to the GAP cohort 05 where they were able to build great partnerships with MaGIC and other participating startups. 

Also read: Gotrade: fractional investing powering access to US stock in 150 countries

“While pursuing these partnerships, we were able to learn more about the industry. For example, we are now an Innovation Acceleration Network (IAN) partner from NTIS who can support us to have Proof-of-Concept (PoC) to prove our technology and business model using drones. This strategy will make a huge differentiation against global competitors. We are expecting to optimise our technology and global business model after the PoC and we are confident that this will enable future partnerships with various government authorities and corporations. Moreover, we would like to actively build more partnerships with the assistance from MaGIC to prove and commercialise our technology in the Malaysian market.”

MaGIC has helped startups like PABLO AIR to build an actual business plan towards the ASEAN market and take action to make it happen. If you are a social impact startup keen on expanding business in Southeast Asia, be a part of MaGIC.

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This article is produced by the e27 team, sponsored by MaGIC

We can share your story at e27, too. Engage the Southeast Asian tech ecosystem by bringing your story to the world. Visit us at e27.co/advertise to get started.

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‘Meat’ing the needs of the alternative protein space in Singapore

alternative protein

Meeting the protein needs of a projected population of 10 billion people by around 2050 in an inclusive, sustainable, and nutritious manner is a significant challenge, but one that is achievable.

Transformation of the food value chain is essential, with experimentation in the novel food space playing an important role.

Meat is a major component in the consumption patterns of most people in the world as it is perceived as a nutritious source of protein.

It is this critical importance of meat to the sustainability of the food system that so much attention is paid to trends in meat consumption and the alternative protein space.

Evolving consumer demand for alternative protein

With conversations around environmental and welfare issues gaining traction in Asia, more people are understanding the impact of a meat-heavy diet on health and the environment.

As consumers continue to lean towards sustainable and healthier products post-COVID-19, the next decade sees a potential tipping point where alternative protein may go from being “niche food” to “mainstream food” in this region.

Even before the pandemic, Singaporeans have been considering healthier options with two in five adopting a flexitarian diet. With consumers in Asia being no strangers to the idea of alternative protein, Singapore is well-positioned to be the ‘Silicon Valley of food’ in the region.

In Singapore, the city-state’s sovereign fund Temasek has invested close to US$5 billion into the agrifood sector, backing corporates and startups in areas such as agri biotech, alternative proteins, vertical farming and commodities.

Apart from this, over 15 alternative-protein startups have set up a base in Singapore according to Enterprise Singapore (ESG).

The science of food security

The concerted push towards research and development (R&D), utilisation of innovative and sustainable technologies, and biotech-based food and ingredients fuelled the potential to diversify and strengthen our food security.

Underpinning these developments is innovation, which plays a pivotal role in ensuring sustainability and accelerating local food production efforts.

Also Read: SGProtein to launch large-scale production facility to accelerate Singapore’s alternative protein market

Food development and manufacturing have been recognised as key sectors of the global economy. On a local level, Singapore has been working towards its vision of being a food and nutrition hub in Asia.

Initiatives such as FoodInnovate have brought together several agencies, such as Enterprise Singapore and Agency for Science, Technology and Research, to develop a repository of resources for local food companies to create and commercialise food products on a larger scale, at a rapid pace.

Singapore– the rising food tech nerve centre

While there has been an increasing adoption of alternative proteins, more investments and resources are needed. For instance, the Singapore government has also shown continued support for this sector by taking a major step to commit S$144 million (US$107 million) for investments in strategic sectors such as urban farming and alternative proteins.

This has, in turn, enabled local consumers to have access to a wide variety of meat-free brands that are now readily available.

The alternative protein industry is set to play a bigger role in our diets and in reshaping our food system, with meat-free options gaining popularity today. Meeting the needs of this growing demand and sector calls for greater collaboration in the food technology sector.

Ultimately, pointing towards a need to fill in the gaps when it comes to equipping the local workforce with the right skill sets and companies with the necessary capabilities to level up in the food technology industry.

Pathways to success

For food manufacturers, the common roadblocks include the lack of quality facilities, equipment being expensive, huge opportunity costs and high minimum order requirements from third-party manufacturers.

Set up to plug the gaps in the market for small batch production, SIT partnered with Enterprise Singapore and JTC to unveil a brand-new small-batch food production facility, FoodPlant, that will enable local food players of all sizes to trial new products on a smaller, more cost-effective scale.

The new facility will provide a much-needed boost to food manufacturers looking to innovate and scale the rollout of new products, post-R&D while reducing capital and operating costs through shared facilities and services.

With many hurdles to cross in Singapore’s journey towards establishing itself as an Asian alternative meat hub, educational institutions can also contribute by nurturing the local talent pipeline for the sector as the regional appetite for alternative proteins continues to soar.

Consumers form the first impression of any food during their very first taste of it. Therefore, it is key for manufacturers to create products that do not compromise on taste and mimic texture that bears a close resemblance to meat.

High Moisture Extrusion Technology for Meat Analogues (HMET) is essentially the first step towards producing meat analogue products – plant-based products that are similar to conventional meat in terms of texture and appearance.

Plant protein such as wheat gluten, soy and pea are put through an extruder machine, which uses heat and shearing to alter the protein structure to yield product textures that resemble muscle meat – a “basic requirement” to attract more meat-lovers to try out alternative protein products.

Also Read: Revolutionising the food industry with Malaysia’s StixFresh

With an aim to further build the expertise of local food companies and to see more players adopting this technology, SIT is the first university in Singapore to offer a Continuing Education Training course on HMET to the public in a practical, hands-on setting.

This is a specialised course for food tech professionals on high moisture extrusion, a process that texturises plant-based protein into viable meat alternatives.

By supporting food tech professionals with an avenue to hone in-demand skills, educational institutions can groom the local talent to meet evolving industry requirements.

At the same time, they can inspire students to pursue a wide variety of professions much needed in the food industry, ranging from food and flavour technologists to sensory specialists and production engineers.

In Singapore, significant collaborations between educational institutions and industry players help local enterprises build capabilities and foster an ecosystem that fuels the development of new food products to meet the growing demand for alternative meats.

Ultimately, such initiatives address food sustainability challenges and support the future of food in the city-state.

Editor’s note: e27 aims to foster thought leadership by publishing views from the community. Share your opinion by submitting an article, video, podcast, or infographic

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Image Credit: nandrey85

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Accenture selects 3 SEA startups for its 2021 FinTech Innovation Lab Asia-Pacific

Global professional services company Accenture has named three Southeast Asia-based fintech startups in its list of 11 startups that have been selected into the 2021 FinTech Innovation Lab Asia-Pacific programme.

The startups are:

Alpha Fintech (Singapore)
The startup enables merchant service providers to access any product provider across the merchant service lifecycle via a single solution ecosystem, standardized into one abstraction layer. This helps providers monetise previously hidden data assets to facilitate cross-selling and better manage financial portfolio risk.

Perx Technologies (Singapore)
The startup is a category-creating lifestyle marketing SaaS platform that helps enterprise and digital-native brands deliver continuous and meaningful engagements and experiences in the mobile-first economy to monetize customer actions by creating personalized, last-mile interactive digital experiences that generate revenue.

PT Ayopop Teknologi Indonesia (Ayoconnect) (Indonesia)
Indonesia’s largest API marketplace and leading financial APIs developer, Ayoconnect builds and operates the necessary infrastructure for embedded finance while simultaneously enabling developers and companies to choose from a wide range of financial white-label products.

Also Read: Building Malaysia’s fintech ecosystem

Other companies on the list are Advanced Alternative Investment Systems Ltd (Canada), Asiabots (Hong Kong), CONTRENDIAN Limited (Hong Kong), Diginex (Hong Kong), IPification (Hong Kong), Lagoon (Israel), Qantev (France), and Seleya Technologies (Hong Kong).

The 12-week accelerator programme by Accenture provides fintech startups with mentorship from leading financial institutions to help them fine-tune and scale their businesses. It has received more than 1,350 applications since it was launched in 2014; its 59 alumni companies have raised more than US$716 million in venture financing.

Receiving submissions from 28 countries, this year’s programme is run in collaboration with Hong Kong Cyberport who is providing the startups with the opportunity to participate in the Cyberport Incubation Program (CIP). The two-year programme will provide selected startups with a range of business, professional and mentorship support.

The program will culminate in November when the participants will present their solutions at a virtual Demo Day to an audience of venture capitalists and financial industry executives.

Image Credit: ©siraphol/123RF.COM

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