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Understanding how the internet has changed business with Greg Zen

How people do business has changed over the last 30 years, and the internet has been an incredible catalyst for such change. Learn from Greg Zen, an entrepreneur and futurist exactly the why, how and what that’s changed.

We discuss:

  • Introduction of the internet
  • Dot-com bust
  • Recovery and 9/11 mini-crash
  • The rise of social media and accelerators
  • What the future might look like
  • And more!

If you don’t see the Apple player above, click on a link below to listen directly!

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If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!

For show notes and past guests, please visit our site.

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This article was first published on We Live To Build.

Image Credit: Michal Czyz on Unsplash

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Outreach strategy: How to run sales campaigns that get results and don’t burn your leads

lead_generation

Cold emails, cold calls, and cold messaging are dead. How many times have you heard it? If you believe these channels are indeed dead, then all marketing channels are. The real problem is how cold outreach works today. Scrape the contacts. Set up automation. Spam them all. Pray that somebody will reply. Rinse and repeat.

Let’s be clear: this is not an outreach; it’s spam. And this approach is dead. To have success with cold outreach, you should:

  • Be very clear who your ideal customer profile (ICP) is, the buying committee structure, and how they typically buy products like yours
  • Warm-up and engage the entire buying committee
  • Leverage intent data to seize the moment and reach out at the right time to the right people
  • Master social selling
  • Personalise your outreach

In this article, I’ll skip the ICP part assuming you have it, and share with you practical examples of warming-up programmes, social selling and personalised outreach.

Start with warming up a buying committee before the outreach

People buy from people they know, like, and trust. When I discuss this inevitable law of marketing with my clients’ marketers or SDRs, they always nod their heads in agreement. My next question usually makes them numb:

If you know and accept this, why don’t you warm up and build a relationship with your target accounts before reaching out to them?

Here is a step by step guide:

Connect on LinkedIn with the entire buying committee (or on another channel they hang out), engage with their content, and start conversations

First, connect with the champion, and give a “value-add,” not just a generic connection. Try to set up a call to learn more and see how you can help them. Help deliver more value and build a real relationship, don’t just sell them.

When the relationship is built, connect with the decision-maker. Here is an example. Now the key persons inside your target organisation are aware of you and your product. You built trust and relationship, and once there is a need, you’ll be the first company they look to. Of course, like any relationship, this one needs to be nurtured.

Also Read: 5 email outreach tips to aid your startup marketing efforts

Invite your prospects for an interview (podcast, YouTube, or use their quotes in a blog post)

On this step you kill two birds with one stone. Here’s why:

You deliver value up front by giving a PR to your target account.
You build a relationship and learn more about the goals and needs of your target job role.

You analyse if there is a match between your product and their needs. You introduce your product and ask your prospect if they know anybody in their network who might be interested so you can get priceless intros. I learned the process from James Carbary.

Warm up your target accounts with targeted ads on Facebook and LinkedIn

If you have a spare budget, add your target accounts to one of your custom audiences on LinkedIn and Facebook, and retarget them with your best top-of-funnel (TOFU) content and bottom-of-funnel (BOFU) content

Involve target accounts into discussions on social media.

If you regularly post content on LinkedIn, tag your accounts in the posts that might be relevant to them or dm them with a link to the post asking for their opinion.

Host a warm up virtual event

Before making an outreach, try to run an event where you can introduce (not pitch) your product and make your audience aware of the way you solve their challenges. You can manually invite your target accounts. Here is how.

Leverage intent data to reach out at the right moment

To significantly improve your outreach campaigns’ positive reply rate, you need to leverage intent data and set up outreach triggers.

Here are the three most efficient ways to use the intent data:

IP-identification

IP-identification software (like Albacross or Leadfeeder) demonstrates to you what web pages your target accounts viewed, how much time they spent on your website and on what stage of the buying journey they are.

By knowing this, you can adopt outreach strategy with the right CTA:

  • Share case studies or articles for those that are at the awareness stage, and ask if that is helpful. Try to establish a relationship, and ask: why were you searching for this article or product?
  • Share comparison reports, webinars, market research, or case studies for those who are considering alternatives.
  • Share case studies and suggest a free consultation to those on the decision-making stage. Usually, these are the people who visited your product/service page several times and spent some decent time on it.

Here’s an example of an outreach trigger you can set up:

If a company visited your product page several times and spent 30 minutes on your website, it is a good signal they are doing research and might be interested in chatting with you.

Also Read: How to increase at least 15 per cent ROI by running a successful email outreach campaign

When the criteria are met, you can connect with a target job role on LinkedIn or another channel, and follow-up by email. Here is a practical example.

customer acquisition

Manual research

Intent data is not limited to just website visitors. Multiple vendors (like Bombora) can help you identify what topics your target accounts are looking for. You can also perform manual research.

To do this, analyse your target account’s product roadmap, check their press releases, or read/listen to their executives’ interviews about strategic goals and initiatives.

Once you see the match between their goals and your product, it’s an excellent time to reach out with a personalized proposal.

Engagement with your team’s or company’s updates

This last one is my favourite.

When the buying committee members of your target accounts engage with your updates on LinkedIn or other social media, this is a perfect trigger to open a conversation, define the challenges, current state, and find a match.

The good news is you don’t need a big network, hundreds of likes and comments, or thousands of views of your posts to generate leads. All you need is creating a simple document and map out all the questions your target accounts have at different stages of the customer journey.

Also Read: These 6 actionable lead management tips can accelerate your ROI

The next steps are straightforward:

  • Connect with the entire buying committee
  • Engage with their updates by commenting and sending private messages
  • Post answers to their questions as posts, tag them in the comments, and share your posts via private messages asking their opinion

When they engage with your content, you have endless opportunities to start the conversation.

Here is a typical process we use with our clients:

One caveat: don’t focus on the vanity metrics such as likes, views, or comments. Your key metrics are:
# of sales conversations your teams started
# of inbound inquiries

The outreach based on intent data shouldn’t be a straightforward pitch. Your goal is to open a conversation. Otherwise, your outreach continues to be a “game of numbers.”

In conclusion

Cold outreach is not dead. What is dead is how many B2B companies are doing it: spamming or cold calling anyone who could be interested in your product.

To get maximum results from the outreach campaigns, you need to:

  • Create your ideal customer profile, understand their buying journey from the research to team consideration, figure out the questions, concerns, and doubts they have at different stages
  • Warm up your target accounts before the outreach
  • Leverage intent data to do a timely and highly personalised outreach. Your call to action should be aligned with the buyer’s journey stage of your prospect.

Your goal is starting the conversation and learning more about your target account needs, and if there’s a match, suggest a call to talk about possible collaboration.

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How the coup d’état would play out for Myanmar’s startup ecosystem

Myanmar

It has been a whirlwind week for those in Myanmar.

After weeks of worsening political tensions, the Burmese military staged a coup on Monday with the detention of civilian leader Aung San Suu Kyi and key government officials from the ruling National League for Democracy (NLD) in an early morning raid.

Soldiers occupied roads in the capital Nay Pyi Taw and economic centre Yangon. International and domestic broadcasting channels, including the state broadcaster, went off air as the military tightened its rein on any potential fallout from the coup.

For a moment, the Burmese population was disconnected from the world as internet and phone lines were cut off. The military moved swiftly to “shuffle the cabinet” by Monday night, announcing the removal of 24 ministers and deputies across portfolios including finance, health and foreign affairs.

Despite the sensational nature of the takeover, there has been no major violence reported.

“This coup brought back old memories of the same situation that happened in 1988 where there was a lot of riots, violence and bloodshed. One good thing this time is that people on the ground are adopting a more peaceful approach to the situation,” Nay Min Thu, Managing Director of property portal iMyanmar, told e27.

Also Read: How did emerging markets in Southeast Asia fare in 2020?

Thu shared businesses have been affected and many, including iMyanmar, had to temporarily close their offices. For companies who have continued to adopt remote working practises, the impact on their businesses was less severe.

Justin Sway, CEO of digital classifieds platform ShweProperty (run by MMOne Group), shared his businesses have not experienced an impact to operations thus far as they have remained under COVID-19 business continuity plans.

Hoping for the best

Despite the varying impact on Myanmarnese businesses, one thing remains clear. A peaceful transition of power (either to a military or the NLD-led government) would represent the best solution.

“The business community is hoping that the military will maintain power for one year, hold another election and return the power to the elected civilian government,” Thu said.

“We hope this does not hinder the continued successful growth and GDP that Myanmar has been experiencing in recent years,” added Sway.

Financial data firm Fitch Solutions told BBC Asia that prior to the coup, strong economic growth of six per cent was expected for the next financial year. However, it now expects the growth to be cut in half due to impending economic sanctions resulting from the coup.

Also Read: How understanding culture can drive the digitalisation of payments in Myanmar

The country cannot afford an economic slowdown. With poverty rates at an all-time high of 27 per cent, economic sanctions could wreak havoc and bring about unnecessary social unrest.

iMyanmar’s Thu further said the coup could set off a domino effect, with those residing in the low-income tier suffering the most. “The economy has already suffered because of the pandemic, and we are hoping that the current situation is not adding fuel to the fire.”

With the political certainty of Myanmar shrouded in uncertainty and the situation remains volatile, it is anyone’s guess on how the situation will pan out.

Optimistic

However, startups e27 spoke to remain optimistic about their business. Thu opined that iMyanmar remained profitable and cash flow positive despite the lockdown last year and had experienced strong sales in January 2021.

“The real estate sector remains one of the fastest-growing sectors here. Hence, I strongly believe we will emerge stronger for the current situation as well,” he shared.

Meanwhile, Sway is going ahead with his business continuity plans set during the pandemic. He added MMOne is looking to invest in new products and services to better serve customers and gain an advantage over their competitors. This would allow the group to better position itself to rebound stronger post-coup, he noted.

Despite reports that foreign investment into Myanmar has slowed, Foodpanda recently announced it was moving ahead with its Myanmar expansion, as per a Reuters report. However, the food delivery giant noted that it was monitoring the situation and would assess that before committing to a number of stores.

Zero-sum game

Nonetheless, we should not be deceived by the seemingly positive outlook shared. It is likely startups in Myanmar would be negatively affected by the impending sanctions and decreased foreign investment into the country.

Also Read: Ascent Capital closes its debut Myanmar-focused fund at US$88M

The effect of decreased foreign investment would have a greater impact on startups than traditional corporations, given the increased reliance on the venture capital by these early-stage companies.

It is certainly a pity the military had to resort to such ways to express its disdain at the elections. Myanmar was just beginning to see a beacon of hope with the economy growing at over seven per cent y-o-y since the country’s opening in 2011. In the same time, poverty almost halved to 25 per cent in 2017, as per the World Bank data.

All we can do now is hold our breath and hope the situation would play out peacefully, with the military returning control of the government to the civilian leaders after a year – as what Nay had hoped.

Until then, it seems the military is playing a zero-sum game with the economy and livelihoods of 54 million at stake.

Image Credit: Unsplash

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MDEC seeks to encourage SMEs’ digitalisation with US$1.5M grant

Malaysia

The Malaysia Digital Economy Corporation (MDEC) announced today it has awarded MYR6.2 million (US$1.5 million) worth of grants to 66 small and medium-sized enterprises (SMEs) and service sector companies.

The grants were awarded under the government’s Pelan Jana Semula Ekonomi Negara 2020 Smart Automation Grant (SAG) initiative, as per a Digital News Asia report.

The 66 local recipients hailed from a wide range of sectors, including wholesale and retail trade, tourism and education.

Released in July 2020, the SAG was launched to encourage companies in the service sector to adopt digitalisation processes and automate their business.

The grant is part of the larger Penjana initiative aiming to encourage the implementation of digital tools in SMEs. The initiative is key to MDEC’s mission to assist SMEs and mid-tier companies to digitalise and thrive in the fourth industrial revolution, where digital processes are set to be the norm.

Also Read: MDEC joins hands with 11 ECF platforms to provide funding to Malaysia’s micro companies with cash-flow problems

“The outcome-based matching grant will assist these companies to accelerate automation and achieve productive results, such as increased revenues; savings in business costs; reduction of the process time cycle and man-hours spent; and creating new sources of growth,” said Raymond Siva, CMO and Head of Digital Investments and Brand at MDEC.

Covering a 4-month duration, successful applicants are allocated up to half of their total project cost, subject to a limit of MYR200,000 (US$49,300). The remaining amount will be distributed based on the fulfilment of agreed key deliverables.

“The socio-economic impact of the global pandemic had forced businesses to put on their digital thinking hat and bring forward their digitalisation plans. To support them, the government, through MDEC, developed this specific matching grant for SMEs and mid-tier companies to provide them with the ability to build their digital capabilities and capacities,” said Surina Shukri, CEO, MDEC.

“The goal is to ensure they are ready to make that leap into the digital era, as this is part of MDEC’s efforts to realise the vision of Malaysia 5.0 and open up the digital economy for the many,” she added.

Collectively, the Malaysian government had allocated a total of MYR10 million (US$2.45 million) for MDEC under the Penjana initiative to spur the digitalisation efforts of local SMEs.

Image Credit: Unsplash

 

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Goldbell acquires BlueSG, to invest US$52.3M in the e-car sharing firm over the next 5 years

BlueSG

Goldbell, a Singapore-based transport and engineering group, has confirmed the acquisition of local electric car-sharing startup BlueSG.

The group expects the acquisition to be completed before this August, and claims it will help accelerate BlueSG’s development and expand its operations to other smart cities across the Asia Pacific region.

Earlier, The Straits Times reported that Goldbell was in advanced talks to buy BueSG.

Goldbell intends to expand BlueSG’s business and technical capabilities with investments north of S$70 million (US$52.3 million) over the next five years. This will include expanding its current fleet of more than 650 vehicles, establish an R&D centre and develop new mobility algorithms, analytics and technologies.

BlueSG will also serve as Goldbell’s global headquarters for car sharing.

As the acquisition is expected to be completed within the next six months, the daily operations will still be managed by the current parent, French transportation company Bolloré Group, until Goldbell officially takes over.

Existing electric vehicle charging infrastructure of carparks and chargers will be managed separately under the retained ownership of Bolloré.

Goldbell said the acquisition will have minimal impact on operations and employees of BlueSG.

Also Read: BlueSG: Is electric car sharing really cheaper than other alternatives like Grab and Uber?

Launched in 2017, BlueSG is Singapore’s first electric car-sharing services established as part of the Singapore Economic Development Board and Land Transport Authority’s national-level initiative. The company claims it has since processed over 1.7 million rentals with 100,000 subscriptions sold.

“Our investment in BlueSG is a result of a long-term focus on the future mobility space and reflects the Goldbell approach to insight-driven investing. We are committed to working closely together as a team to develop innovative technology solutions that will support Singapore’s car-lite and energy-powered mobility vision,” said Arthur Chua, CEO of Goldbell Group.

According to Goldbell, BlueSG’s acquisition is in line with its “Twin Engines for Disruptive Growth” strategy — which combines the company’s domain knowledge in the industrial vehicle leasing and distribution market with venture building and investing models to “accelerate innovation”.

Goldbell also runs a global accelerator programme aimed at incubating startups in the areas of mobility, transport and logistics. Termed Move.SG, the programme is supported by Enterprise Singapore and is the nation’s first mobility-themed accelerator.

Image Credit: BlueSG

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Here are the 6 deeptech startups unveiled at Entrepreneur First Singapore’s 8th cohort

Airboxr, one of the companies that have made it to the 8th batch

Entrepreneur First (EF) has unveiled the six deep tech startups selected as part of its eighth cohort, the result of a programme that was held virtually for the first time during the COVID-19 pandemic.

According to the company, the startups received online guidance and training from EF’s Entrepreneurs-in-Residence and its team of venture partners.

EF is a talent invstor that backs individuals instead of fully formed startups. It claims to have helped over 2,000 individuals on its programme, who have gone on to build more than 200 companies with a total valuation exceeding US$1 billion.

This news also comes after EF showcased its seventh cohort of nine deeptech companies in July last year that solved problems across diverse industries such as biotech, fintech, and energy-tech.

Below is a brief description of the eight startups:

Airboxr

A no-code analytics tool for business users to consolidate and analyse data across multiple sources within their spreadsheets.

Nanofy

Leverages nanotechnology to create “self-disinfection” nanomaterials that kill microbes on contact through the absorption of visible light.

Also Read: New Antler-NUS initiative to nurture deeptech talents, to invest in 30 startups annually

Peakflo

A SaaS platform that improves cash flow liquidity for B2B SMEs through a B2B pay later solution, saving SMEs two to five per cent of their revenue. Peakflo has secured term sheets from lead investors and is looking to close their round with follow-on funding.

Project Nomi

Connects drivers with insurance companies to receive insurance risk analysis and premium pricing, delivering cost savings for drivers and improving road safety through smart coaching. Project Nomi has secured seed funding and has closed their round. The team is working on securing additional funding this year.

Sepsitron

A point-of-care and portable solution for on-the-spot diagnosis of infectious diseases.

Twurs

Empowers travel businesses with customizable and modular management software that assists with real-time bookings and reselling services.

Image Credit: Entrepreneur First

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AI-powered supply chain solutions firm Expedock bags US$4M led by early backer of Facebook, Airbnb

Expedock

Expedock, a Philippine-based Artificial Intelligence startup working with supply chain companies, announced today it has landed US$4 million in seed funding.

The round was led by a US$2.5 million investment by Ali Partovi, who had previously backed notable startups including Airbnb, Dropbox and Facebook.

Additional investors include executives from global tech companies and startups including eBay, Salesforce, LinkedIn and Instagram.

Expedock said in a statement that the funds will be used to expand its team as it seeks to accommodate a growing number of international clients.

Launched in 2019 by King Alandy Dy, Rui Aguia and Jeff Tan, Expedock’s Nuance technology allows its Artificial Intelligence to understand documents even without having seen one of the same format. It uses AI to power back-offices for businesses in cross-border container trade to revolutionize the workflow of businesses in the supply chain.

The company claims it is able to generate savings of up to 90 per cent of their clients’ operational expenses by eliminating all data extraction and data entry work for airway bills, bills of ladings, invoices, and decreases turnaround time by up to 10x.

Also Read: Why it is imperative to invest in digitalising the supply chain

“We’ve seen firsthand how the errors in the first mile of shipping lead to costly corrections amounting up to US$25,000. Freight forwarders have had to manually encode and process significant amounts of paperwork which with one mistake could cost a company thousands of dollars to correct,” remarked Alandy Dy.

Despite the global supply chain market projected to reach US$37.41 billion by 2027, with Asia Pacific experiencing the bulk of the growth, Expedock noted manual data processing remains a key biggest operational hurdle for most businesses.

Image Credit: Expedock

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Former Carro COO’s financial wellness app GajiGesa bags US$2.5M seed for Indonesia expansion

GajiGesa

GajiGesa, an Indonesian financial wellness platform, announced today it has raised US$2.5 million in a seed funding round, co-led by Silicon Valley-based Defy.vc and Quest Ventures.

GK Plug and Play, Next Billion Ventures, Alto Partners, Kanmo Group and multiple strategic angel investors also participated.

As per the company, the fresh funds will be used to expand its platform in Indonesia while also scaling its tech team in Jakarta.

GajiGesa was launched in 2020 by the husband-wife duo of Vidit Agrawal and Martyna Malinowska. Agrawal was the first Uber employee in Asia and previously the COO of automotive marketplace startup Carro. Malinowska was previously at Standard Chartered and Singapore-based fintech startup LenddoEFL.

GajiGesa’s fintech platform provides companies and their employees the tools to streamline their cash-flow by offering financial services, including Earned Wage Access (EWA), financial literacy content and bill payments.

Since its launch four months ago, GajiGesa claims it has partnered with over 30 employers and serves over 10,000 employees in Indonesia.

Also Read: Why consumers’ financial wellness is the social responsibility of fintech players

The Jakarta-based startup works with companies by integrating into their existing HR and payroll systems to ensure “hyper-efficient and immediate onboarding”. This provides employees and employers more flexibility and control over their money.

GajiGesa’s noted its app allows employees to track their earnings, access their earned wages and pay bills, among other uses. For employers, the platform allows HR teams to measure the effectiveness of financial well-being strategies and get visibility over engagement, productivity, and employee financial health.

“At GajiGesa, we’re building financial resilience at scale. EWA is crucial to increasing the short-term financial wellness of Indonesian workers by eliminating their dependence on loan sharks or other informal and expensive sources of capital,” said Agarwal.

“We’re giving hundreds of thousands of employees the tools and awareness to reach their financial goals with peace of mind. For employer partners, we help3 improve employee retention, productivity, and cash-flow,” he added.

“The lack of access to fair and honest financial services continues to be a critical problem in emerging markets. The vast majority of the 129 million workers in Indonesia remain underbanked,” commented Bob Rosin, Partner at Defy.vc.

Also Read: How fintech can help reach the unbanked and underbanked in Southeast Asia

“GajiGesa’s financial wellness platform is helping middle to low-income workers who live paycheck to paycheck deal with stressful cash-flow issues. It provides much needed financial stability for employers and their employees during a time of unprecedented and continued economic uncertainty,” said Yiping Goh, Partner at Quest Ventures.

According to BPS (Statistics Indonesia) data, there are approximately 129 million workers in Indonesia, many of whom regularly face increased financial stress and hardship because of cash flow constraints, traditional monthly payment schedules, unexpected expenses, and limited financial access.

The World Bank Findex estimates over 70 per cent of Indonesians borrow from informal sources, often with extortionate interest rates and undesirable terms.

Image Credit: GajiGesa

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Ecosystem Roundup: Grab raises US$2B term loan; Indonesia on a thorny path to EVs; Ant reaches agreement with China regulators on overhaul

Grab raises US$2B term loan to strengthen liquidity and diversify financing sources; The loan will enable it to “strengthen its liquidity” by further enhancing its “well-capitalised position”; Grab, valued at over US$16B, is looking at a potential US IPO this year. More here

Cialfo nets US$15M Series A+ to allow students to apply directly to thousands of colleges globally; Lead investors are SIG and Vulcan Capital; In 2020, the startup partnered with 650 top institutions such as Cambridge, Oxford, Brown, and University of Pennsylvania. More here

Singapore’s AI clinical assistant platform Bot MD snags US$5M Series A; Investors include Monk’s Hill (lead), SeaX, XA Network and SGInnovate; Bot MD provides doctors with answers to their clinical questions and allows hospitals and healthcare organisations to integrate their e-medical records and hospital info systems within their platform for doctors to access. More here

Philippine AI startup Expedock raises US$4M seed; The round was led by Ali Partovi (early investor in Airbnb, Dropbox, Facebook, Uber); Expedock is working with supply chain companies, freight forwarders, ports, carriers, customs brokers, and logistics consolidators using its proprietary technology enabling workflow automation. More here

Former Carro COO’s financial wellness app GajiGesa bags US$2.5M seed for Indonesia expansion; Lead investors are Defy.vc and Quest Ventures; GajiGesa’s provides companies and their employees the tools to streamline their cash-flow by offering financial services, including Earned Wage Access, financial literacy content and bill payments. More here

BukuWarung raises strategic financing from Rocketship, unnamed retail giant; Other investors include early backers of Adyen, Nubank and Revolut; A bookkeeping app, BukuWarung claims it serves 3.5M+ merchants across 750 cities and recorded US$15B+ worth of transactions and US$500M in payments. More here

Lack of visibility, track record deter VCs from investing in firms combating plastic pollution: Rob Kaplan of Circulate Capital; He says there is no conflict of interest in Circulate’s partnership with the likes of PepsiCo and Coca-Cola; Through its US$106M Circulate Capital Ocean Fund, the impact VC firm has invested in 7 firms, mostly in India. More here

Singapore’s digital equity management platform Qapita secures investment from East Ventures; Its platform QapMap is designed to enable cap-table management, ESOP management, and digital ESOP issuance with the aim of eventually enabling digital share issuance for companies across the region; In Sep 2020, it raised US$1.8M , led by Vulcan Capital. More here

Green Packet shareholders approve US$10M acquisition of eKYC firm Xendity; Xendity’s software complements Green Packet’s enterprise products and solutions and is expected to have a material impact to the top and bottom line of Green Packet’s digital operations. More here

Beenext promotes Faiz Rahman as Partner for Indonesia, Hero Choudhary as Managing Partner; Rahman will be heading tech investments in the archipelago, where the VC firm will largely focus on early-stage deals; To date, Beenext has invested in 80+ startups in India and 51 across SEA so far, including Zilingo, Sendo, Trusting Social. More here

Indonesia’s plant-based meat startup Green Butcher closes seed round led by Teja Ventures, Unovis; Green Butcher has also partnered to showcase a range of its products at 50 Starbucks outlets; The firm was founded by Max Mandias and Helga Angelina, founders of Burgreens, the largest plant-based eatery chain in Indonesia. More here

OceanShield raises US$800K to safeguard the maritime industry from cyber attacks; Investors include Masik Enterprise and angels; The platform offers patented cybersecurity solutions to protect the OT systems of vessels, ports and maritime and offshore infrastructure. More here

OrderEZ, a business management platform for F&B suppliers and venues, raises over US$370K seed; Investors’ names remain undisclosed; The funds will be used to consolidate its ops in Singapore and expand to Australia and New Zealand; It claims to have onboarded over 500 F&B suppliers and venues in Singapore alone and aims to grow its user base 10x by year-end. More here

Indonesia on a thorny path to electric vehicles; Research by the University of Indonesia shows that over 70% of the public are keen to have an EV; Jakarta is among a few provinces which have started to trial electric buses; Private taxi operator Bluebird has added a number of Tesla cars to its fleet. More here

Singapore excels at biggest WFH experiment of our time, says Lark study; The country is poised to offer flexible work arrangements for the long term, but there is still a need to ensure that the right collaboration tool is in place to foster a positive work environment. More here

Removing barriers to cross-border payments could be the key to unlocking SEA’s economic potential; The recent announcement of the linkage between the real-time payment systems of S’pore and Thailand is a significant step; By allowing instant money transfers with mobile phone numbers at competitive rates, cross-border remittances will be significantly simpler for businesses across the two countries. More here

Meet the 12 startups from Antler’s latest Singapore cohort; The new entrants operate in SaaS, fintech, healthtech, AI, insurtech, and art-tech; Antler runs programmes across a range of cities including Stockholm, Nairobi and Sydney, and has invested in over 250 early-stage companies. More here

Ant reaches agreement with China regulators on overhaul; Ant Group has reached an agreement with Chinese regulators on how to restructure its operations; Ant will become a holding company, subjecting its subsidiaries to bank-like regulations; The group is still exploring the possibility of reviving its IPO, which collapsed in November. More here

Singapore startup launches Asia’s first whole-plant based meat brand; KARANA’s first product is ‘pork’ made from young jackfruit; In its first phase, It is launching in Singapore with six leading restaurants; At a time when food safety, security and supply chain issues are more important than ever, its solutions deliver a new third generation meat-alternative that is minimally processed and made from whole-plants with natural meat-like qualities. More here

Inside the ‘huge untapped potential’ of SEA’s e-commerce market; Online penetration for FMCG brands in the region is still at 2% compared to 27% in China, while health and beauty is at 12% and fashion and lifestyle at 44%, compared to the 47% and 64% recorded in China for the respective categories. More here

Photo by Ernest Ojeh on Unsplash

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PasarPolis raises US$5M from World Bank’s International Finance Corporation to democratise insurance

PasarPolis Founder and CEO Cleosent Randing (right) with COO Michael Saputra

Indonesia-based insurtech startup PasarPolis today announced that it has raised US$5 million in equity finance the International Finance Corporation (IFC), a part of the World Bank Group that focuses on accelerating financial inclusion and literacy in various developing countries.

The investment was the first that IFC has made in the insurtech vertical in Indonesia.

In a virtual press conference, PasarPolis Founder and CEO Cleosent Randing explained that the funding round was not considered as part of the Series B funding round that the company has announced in September 2020. It was also not considered a Series C funding round.

“We see this as a strategic partnership as it involves more than just funding … We are working together with world-class partners to achieve our mission,” he said.

PasarPolis and IFC stated that it will jointly continue and strengthen PasarPolis’ mission to democratise insurance more broadly, one of which is through the development of micro-insurance products that are affordable and in accordance with the needs of the society.

PasarPolis also aims to use the funding to support its mission to increase insurance penetration and literacy across the region, including Vietnam and Thailand in 2021.

“From industry point-of-view, Vietnam and Indonesia have similar characteristics in its insurance market, though Thailand has a relatively higher awareness of insurance. There are many things that we have done in Indonesia that we can implement in these countries,” Randing said.

Also Read: Gojek partners PasarPolis to provide users insurance products

In a statement, PasarPolis said that around 30 million users –or nearly 11 per cent of Indonesia’s population– have purchased insurance protection from the platform. The startup considered it as a “remarkable feat” as the country’s general insurance penetration rate is still less than four per cent.

It also noted that 90 per cent of its users are first-time buyers of insurance products with 40 per cent of policyholders are workers in the informal sector.

According to Arif Baharudin, Assistant of Minister for Financial Services and Capital Market Policy and Regulation at Indonesia’s Ministry of Finance, the low penetration rate of insurance products provides plenty of room to grow for insurance companies.

“In the future, the growth of insurance will be driven by social insurance,” he said during the press conference with PasarPolis.

He pointed out several reasons that prevent financial inclusions in Indonesia –from financial literacy, access to financial services, to consumer protection.

“Digitalisation plays a crucial role in tackling these challenges,” he stressed.

Founded in 2015, PasarPolis announced an oversubscribed US$54 million Series B funding round from investors that include LeapFrog Investments, SBI Investment, AlphaJWC, Intudo Ventures and Xiaomi.

Its existing investors, including Go-Ventures, also took part in the round.

Image Credit: PasarPolis

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