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2020 essentials: A minimalist guide on how to survive a startup winter

startup_winter

We’ve read predictions and comments on startup winter for 2020. For example, we have seen commentaries regarding there will be a “big chill” approaching the startup ecosystem –and it is natural for us to feel concerned about this prospect.

Actually, I’ve been reading about that possibility since the teenage years. Yet, many more startups have thrived and grown. And even more venture capital firms have been set up, with many have gone on to raise various rounds of funds.

So don’t fret the buzz if you are a new startup.

Here are some tips to survive a startup winter:
1. Build something that people want
2. Show the value of what you’re creating
3. Scale without funding
4. Do startup for the right reasons; the hype is really not worth the efforts

Also read: Funding news is not public relations: Building your startup’s story world

5. Work for a startup to learn more
6. When you do, think like a founder
7. Chase the glory of impact, not the glory of funding
8. Always be three steps ahead of your competition
9. Do not succumb to complacency
10. Your startup is not your baby. It’s a business. No one is losing sleep if you don’t succeed; neither should you

Have a great 2020 and may your success be the success of everyone that stands by you!

Editor’s note: e27 aims to foster thought leadership by publishing contributions from the community. Become a thought leader in the community and share your opinions or ideas and earn a byline by submitting a post.

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Startup of the Month, December: Bambooloo by The Nurturing Co.

e27 gathers seed-stage startups every month to find out which one our Telegram-based community thinks worthy to be the Startup of the Month.

For December, it is Bambooloo who was voted to win, a plastic-free home goods product by The Nurturing Co., the sustainable products e-commerce startup based in Singapore.

Bambooloo managed to snag an angel seed funding through its green e-commerce parent The Nurturing Co. (TNC) from a small group of investors in Singapore and the US. TNC focusses on creating and distributing products under sustainable plastic-free home goods brand Bambooloo.

It is reported that the startup plans to use the funding to expand Bambooloo in the domestic market and also overseas as well as strengthen its team. It also stated that it will create additional marketing and brand licensing support materials.

Founded in 2018 by David Ward in the United States, TNC’s Bambooloo’s product started off as a luxury toilet paper made from 100 per cent sustainable bamboo launched online on Redmart, Honestbee, and Lazada.

In January 2019, Ward told Eco-Business that it was planning to enter Cold Storage and will be the very first no plastic packaging brand the retailer has decided to stock.

Also Read: Here’s how global businesses could drive sustainable development

Along with its seed funding, it had also launched CanO water brand in Singapore to help curb plastic-bottle water consumption.

TNC claimed it has already supplied key businesses across various sectors in Singapore, including hotels, F&B outlets, and retailers. Its clients today include Cold Storage, Redmart, BoxGreen, Salad Stop, Speedy Vending, Unpackt, and Scoop Wholefoods Singapore.

It seems like the future of sustainable startups is bright while the world is watching closely the environmental moves made by the likes of Greta Thunberg and other youth activists who hit the headlines almost every week. The trend is not slowing down anytime soon as we began to see and be affected by extreme climate changes, and Bambooloo is in the middle of it all.

Congratulations to TNC.

Picture Credit: Bambooloo

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E-commerce trends: What to expect in 2020

ecommerce_trends

Survival of the fittest– the only way you can win is if you adapt to the environment around you. The e-commerce industry is no different.

It’s a rapidly changing and highly competitive sector. You constantly need to be tracking the latest developments and staying ahead of the curve if you want your products and brand to have prominence in front of your customers.

Of course, experimenting with the hottest trends can sometimes be risky. But, as long as the steps you are taking are in the best interests of your customers, the odds of success will always be in your favor.

Let’s look at some of the emerging e-commerce trends that we can expect will catch on in 2020. Note that it’s important to analyse these in conjunction with your e-commerce business before you decide to take a crack at any of them.

Google shopping

Unless your brand is extremely popular or you are already a well-known shopping destination, most users will land on your site by relying on search engines (we can restrict our discussion to google because all others are far behind).

There are two ways of marketing your products to users who are searching for them. You can either rank organically for the search terms and draw traffic from the click-throughs, or alternatively, you can sponsor search ads and product listing ads (PLA) on google that will help leapfrog your products to the top of the search engine results page.

Also read: Why brands fail on e-commerce and what they can do about it

While building up organic traffic to your site is an elaborate and long-drawn process, getting featured on google shopping is relatively easy and straightforward. The more niche your product, the better are the results with this form of marketing.

Social commerce

Social commerce is an upcoming trend that is on the verge of blowing up in the coming year. A large amount of time that consumers spend on social media can easily be monetised by offering shoppable products on social platforms. For instance, you can leverage Instagram shopping (which involves taking a customer from Instagram to your shopping site) and the new checkout feature (which allows customers to buy directly from within Instagram) to increase sales and boost revenue. Underscoring the potential of this trend, it would be useful to know that few companies have built their entire business models around the concept of social commerce.

Companies such as Meesho and Glowroad have leveraged the vast reach and influence of WhatsApp to create a virtual self-reliant community-based shopping network.

You too can cherry-pick aspects of social commerce that are relevant and apply them to your business.

Dynamic pricing and personalisation

Businesses are realising that undercutting prices is not the best way to beat the competition. It can be detrimental to your brand and result in the devaluation of your products.

Optimisation holds the key to healthy sales, brand reputation, and profit margins. It’s advisable to study competitor prices, gather data-driven insights from historical data to act on the challenge of real-time pricing. Intelligent use of AI/ML and data science can ensure that you are always offering the most competitive price vis-à-vis the competition, while at the same time making sustainable gross profits on every sale.

Adding an element of personalisation with customer-specific pricing can further ensure strong customer loyalty and repeat purchases in the future. Creating and maintaining individual user profiles can enable you to offer highly relevant user-based recommendations which in turn can boost your cross-sells and up-sells.

Progressive web-apps

Progressive web-app mimics the features of a native web app. Online commerce space has witnessed an increase in the usage of PWA (Progressive Web App). Social media giants such as Twitter have been using PWAs for quite some time, and this trend has caught the imagination of e-commerce players.

Also read: Singapore: The new “place to be” for e-commerce in Asia?

Implementing PWA technology enables you to ensure optimal usability of your website across mobile devices and form factors. PWAs will help you manage a seamless omnichannel experience for your users. As customer journeys continue to be less linear and more fluid across various platforms and devices, businesses need to acknowledge the need to be omnipresent to attain efficiency across multiple channels.

Rental and re-commerce market

The market for used products has been growing significantly thanks to an increased focus on sustainability and the need to purchase products at low prices. The demand for used goods will continue to grow and spread to different categories in the future. Flipkart, for instance, launched the 2gud platform to cater to the high demand for refurbished electronic goods and appliances. Similarly, the rental and pay-per-use market has seen steady growth in recent times.

If your products are expensive or of repetitive nature, it might make business sense to start offering them on a rental or pay-per-use basis. This could open up your products and services to a much wider audience than what would have otherwise been possible.

Editor’s note: e27 aims to foster thought leadership by publishing contributions from the community. Become a thought leader in the community and share your opinions or ideas by submitting a post.

Join our e27 Telegram group here, or like e27 Facebook page here.

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‘The challenge for new startups lies in how to commercialise and commoditise products’

China TH Capital's

China TH Capital’s Vice President Renchuan Chen

China TH Capital is a boutique investment bank, which focuses on primary markets growth-stage TMT (tech, media and telecom). It does primary market fund-raising for a cheque size of US$50-100 million in China, starting from Series B and to pre-IPO.

With China in relative saturation, TH Capital expanded to India and Southeast Asia in 2018-2019, where it is looking for more opportunities and trying to expand further in emerging markets.

In this interview, China TH Capital’s Vice President Renchuan Chen talks about its activities and plans in Southeast Asia and India.

Excerpts:

While India and Southeast Asia are fast-emerging markets, China is still the fastest-growing and presents massive investment potential. What are the reasons for your gradual shift to Southeast Asia and India?

China market will still be the fundamental market for us. We’re leveraging the resources/experiences in the local market. But emerging markets such as Southeast Asia, India, Africa, South America, East Europe as a whole are parallel strategic markets for us to focus on. The new strategy is to become a world-class financial advisor/ investment bank for the entrepreneurs in the TMT industry, globally.

You are primarily an investment bank. Do you also double up as an investor as well?

The core business and significant revenue still come from financial advisory/investment banking. We do participate in investment if the companies that we’re helping are quite good assets and are early-stage with great potential. But still, those are the subset business for TH capital. The financial advisory is the main focus.

Chinese companies have a presence in India and Southeast Asia since the turn of the current decade. Don’t you think you are late to the party and why so?

There are two actual push and pull reasons for that. The push reason is that the whole Chinese economy, especially on the consumer internet segment, is sort of slowing down. The mobile penetration rate in China is relatively high level; the recent mobile penetration rate in China is dropping a little bit as compared to the fast growth in the emerging markets. The birth rate and the population dividend are the other push reasons. We can hardly find many great opportunities in the consumer internet segment in China.

Also Read: TMT industries in Indonesia, Vietnam are fast-growing, says China TH Capital Renchuan Chen

In Southeast Asia and India markets, too, similar things are happening, but their TMT infrastructure is still in the early stages of development. If you look at Indonesia and Vietnam, these two countries have registered dramatic improvement in the past three to four years. The overall underlying GDP or economic development in those countries are growing fast, but there is still room for improvement.

If you look at China, the overall PE/VC investments in 2018 were US$200 billion. But this year it is less than US$100 billion, which is still huge but has dropped significantly.

As for PE/VC volume or frequency in emerging markets, the overall size of these five to six regions (Southeast Asia, India, South America, East Europe, the Middle East and Africa) are relatively small. In 2018, the total volume of the emerging market was only one-seventh to one-fifth of China. However, as China has dropped to half, these markets are growing. What is happening is that the overall volume for emerging markets becomes around one-third of China.

The whole TMT industry in the emerging markets is growing fast. We are indeed early comers for the financial advisory business. If you look at the Chinese market, I don’t see any other financial advisors that have put in such dedication and resources into a new market. We are the first dedicated to those emerging markets and consider them strategic paralegal market to China in the past six to seven years.

We are relatively late compared to other Chinese traditional business or early tech companies going abroad. Still, we are early comers compared to a lot of our peers in the similar market financial advisory industry.

The Southeast Asian markets are fundamentally different from that of China in terms of languages, culture, and customer behaviour, etc. How do you tackle these challenges in these markets?

It’s an exciting topic. There are quite a few cultural differences. We have quite a good foundation in India, which is that we have leading clients in the different segments in the TMT industry in the market. We are the long-term partners with those entrepreneurs, leading companies in their segments.

So we know what happened in their early stages, in what they did well, what mistake they committed, or what they are doing in their Series B and Series C rounds. We also know what strategy they should have taken, but didn’t.

Southeast Asia is a group of developing countries with high-density population and social structure like China. We’re talking to the entrepreneurs in Southeast Asia who can benchmark with Chinese companies. We are more similar compared to local companies. That’s our entry point to overcome cultural and language issues.

The world economy is in the doldrums, especially in India, where private consumption has come down. Don’t you think you got the timing of your entry into the region wrong?

If we look at India and the emerging markets as a whole, the overall capital market is heating up, instead of cooling down. This is the fundamental reason for our entry into the country. Plus, as I pointed out earlier, the TMT infrastructure is improving quite fast. This will bring quite a good dividend for new technology companies.

Sure, the window period will be shorter when compared to China. But still, there’s quite a difference between how global investors, global institutions and investors look at India currently.

If we draw a parallel, ten years ago, global players and investors were hesitant to invest in China because it was a different market then, and they didn’t understand its culture. They were not familiar with the regulations. Some of them, however, held on to while some others left. People who chose to hold became successful.

India and Southeast Asia are also going through this phase. The India market hasn’t been developed much, but people who chose to invest are making good returns. For investors looking at India, the only choice is to invest because this is the prominent single largest market with a vast population and huge potential. This market is relatively early stage, from the underlying economy side or the TMT segment side.

The Chinese market is stagnated because it is already tapped into its potential. What does the future hold for Chinese startups and investors?

The biggest trend we see in the startup investments space in China is that there is a big shift from consumer internet to industrial internet segment. Not many investors are looking at consumer startups anymore. A lot of them have shifted to enterprise technologies (B2B).

The overall industrial internet segment currently in China is under development; it is only 5-10 per cent v/s 50 per cent in the US.

We are the most developed or one of the most developed consumer internet economies in terms of e-commerce penetration, third-party mobile pay penetration and online population penetration. Still, we’re one of the least developed industrial internet economies in the world in terms of those metrics.

My understanding is that Chinese entrepreneurs have a higher risk appetite than their counterparts in emerging markets. What other qualities do Chinese entrepreneurs have that entrepreneurs in emerging markets can learn from?

There are two differences, I would say. One of them is the background of entrepreneurs. If you look at the kind of entrepreneurs who are doing well in China, you will come to know they are those who come from a less-privileged background or even from the bottom of the pyramid/grass-root level.

These entrepreneurs built multi-billion dollar companies from scratch and broke through a lot of social class during their startup journey. That’s the major characteristics have been seeing over the past seven to eight years. But that is changing and has changed. A lot of today’s entrepreneurs are from the upper class. They are from a more diversified background.

Look at the Southeast Asian and Indian market. Most entrepreneurs are from a pretty good and diverse background. A lot of them come from the Ivy League in the US or an investment banking background. They have a much better education background and a much broader global perspective which is quite important because that’s another difference between the entrepreneurs in China and Southeast Asia.

China is relatively protected or is a closed economy; it is sort of independent from the rest of the world. You don’t see much competition coming from the global giants, but in India and Southeast Asia, giants such as Amazon Facebook and Netflix are posing a big challenge to local players. So, entrepreneurs with much more diversified, global background have a competitive advantage in a more open economy compared to China.

At a time of the global economic slowdown, what core competencies should startups acquire to come out of this?

I think the core competencies that you are talking about should be different for different markets. In China, until recently the so-called core competencies used to be technology compatibility, management etc. Right now, it is about a relationship with the government, understanding government policies.

Also Read: Why 2020 is the year for tech startups in Vietnam

Given the current underlying TMT infrastructure development, we find that companies who can cut into the market with a very localised method will advance.

New-age technologies such as AI and robotics are arising VC’s interest recently and have become hot in Southeast Asia. How do you look at these sectors?

We served leading companies in China such as Geek+. The business logic and momentum should be similar.

The demand for robotics, “the muscle”, starts with demographic change. When we look at countries like the US and Japan where robotic workers are widely adopted, the install base tends to be positively correlated to the peak of the percentage of the working-age population.

We believe China is on the verge of this growth cycle of robotics-driven automation, as China’s working population peaked in 2010 and average annual salary doubled in the past seven years. The demand for higher productivity across all sectors has led to a boom in entrepreneurship in the technology sector in the past few years. India and many SEA countries are still enjoying demographic dividends and mobile penetration growth, so business model innovations are likely to precede technology ones, just like what happened in China.

Besides the demand to “replace” human workers, corporates in China are also gradually realising the advantages of AI, “the brain”, in human-driven workplaces. In many circumstances, technology like AI is more accurate, more efficient, more stable, thus a good assistant to human. That enlarges the addressable market for technology startups, as enterprises are more willing to allocate budgets to software, compared to a long-lasting favourite of physical assets.

Technology helps in improving productivity. We see the challenge of new technology startups lies in how to commercialise and commoditise the products and their value.

Image Credit: TH Capital

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Why disruption is no longer a buzzword in the Philippines

philippines_startup_business

If you attend any business or tech conference in the Philippines, the most common rallying cry in speaker presentations will almost certainly be “digital transformation.” That is, businesses need to undergo digital transformation or risk getting left behind among their tech and tech-enabled peers.

It’s survival-of-the-fittest in business-speak.

It was first introduced by serial entrepreneur and business strategist Winston Damarillo in 2016 in his first business book, Ready or Not.

While business leaders all want to be at the helm of agile, innovative organizations, the execution of this vision is no easy feat, in part because there are no hard-and-fast rules on digital transformation. What may work for one company re-inventing itself in the digital space may not work for another, and vice-versa.

Each company’s digital transformation, in short, will be unique to itself.

And now, years after the book’s publication, more companies in the Philippines, both big and small, have embraced this challenge as they undergo transformations both in their operations and in their branding.

This new reality is what Damarillo has discussed in the sequel to his best-selling book, now entitled Ready or Not 2020: The 5 Trends Changing the Landscape of Business. 

I picked up the sequel as I saw how companies, especially tech startups in the Philippines, have taken part in this “digital transformation” and how they have succeeded and at times, struggled in this journey. 

The horizontal impact of the latest tech trends 

It’s important to note that Damarillo writes not from the perspective of a writer or even analyst, but from that of a practitioner through-and-through. He has built and scaled multiple tech companies, including three exits, Gluecode (to Intel), Logicblaze (to Iona Technologies) and Webtide (to Intalio).

In Ready or Not 2020, the five trends he documents are e-commerce, the digitization of cash, biometrics, artificial intelligence, and blockchain.

What’s important is that each of these topics is not addressed as a niche phenomenon. Rather than focus on how one hot startup is tackling some fringe part of AI, for example, he discussed how each trend cuts horizontally across all businesses and may affect you no matter what industry you’re in.

Also read: 5 Filipino startups are giving Lazada, Shopee a run for their money, defying expectation

In the Biometrics chapter, Damarillo says that biometrics is no longer the stuff of science fiction, a la Tom Cruise’s Minority Report. He details how biometrics of all types – voice recognition, fingerprint recognition, or retinal scanning – are being used by enterprises to identify, authenticate, and protect their customers.

UnionBank, for instance, allows customers to sign into their mobile app with their faces.

The net impact of such biometrics is enhanced user experience: Customers get to use products with greater convenience, security, and trust. Forward-thinking businesses, from those the size of UnionBank all the way down to your neighborhood MSMEs, can also turn to biometrics to simplify the user journey of their customers.

It’s easy to cast predictions (tech pundits, after all, do it nearly every day) but what’s considerably more difficult is explaining how technology trends will impact your business now, and how business leaders may possibly seize these opportunities for their benefit.

The same applies to the other four trends. Damarillo shows how AI, e-commerce, blockchain, and the digitization of cash are and will continue to impact all enterprises in the Philippines, even though many of these topics may at least initially seem far removed from their own business reality.

Also read: Hack2Hatch: Winston Damarillo and Alvin Gendrano on the Philippine Startup Scene

From this vantage, the book is quite the eye-opener: You come to realize that the buzzwords in headlines can spell the downfall – or hyper-growth – of your company. The onus is on you to determine which. 

Note however that the book, for the most part, just touches on the surface level of these technologies. While it tries to explain each technology in much detail, it’s only an entry point, rather than a thorough narrative of the Philippine businesses’ digital transformation. 

In addition to drawing on his own experiences as the founder of inclusion tech venture builder Talino Venture Labs and Amihan Global Strategies, which is a tech enabler for large enterprises and organizations serving mass markets and constituencies, Damarillo documents how local companies are addressing their own particular challenges in re-inventing themselves. 

It becomes easier to think of how you might lead your own company’s digital transformation when you see how other local companies have done the same, bearing in mind the same constraints you have in the Philippine business climate.

If anything, the reader will only be further enticed to read on how else each technology has grown and flourished in different parts of the world.

As the Philippines could be considered as a young, emerging market, technological advancements and their adoption could also just be in their nascent stages. Ready or Not 2020, then is an exciting invitation, a daring challenge to what’s to come for the next decade.

Editor’s note: e27 aims to foster thought leadership by publishing contributions from the community. Become a thought leader in the community and share your opinions or ideas and earn a byline by submitting a post.

Join our e27 Telegram group, or like the e27 Facebook page.

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