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[Updated] Breaking: gojek CEO Nadiem Makarim resigns to join cabinet

gojek Founder and Global CEO Nadiem Makarim

Following a long-time growing speculation, gojek Group CEO Nadiem Makarim today confirmed his resignation from the company to join President Joko Widodo’s new cabinet.

The new position that he will join in the cabinet is to be announced today.

Speaking to the press at Merdeka Palace, Makarim expressed his commitment to serve Indonesia as a mission that he has been pursuing with the founding of gojek.

Following his inauguration on Sunday, October 20, President Joko Widodo is set to announce his new cabinet today.

Rumours of startup founders to be named as ministers have circulated since months ago, but Makarim’s appearance today at Merdeka Palace has strengthened the possibility of it.

Also Read: Indonesian edtech startup Zenius reportedly raised US$20M from Northstar Group, onboarding ex-gojek COO as its new CEO

gojek has released an official statement regarding the announcement.

The company said that Gojek Group President Andre Soelistyo and Co-Founder Kevin Aluwi will step up as Co-CEOs.

“Nadiem was summoned to the Palace by the President today to accept an appointment as a member of the new cabinet. We are very proud that our founder will play such a significant role in moving Indonesia onto the global stage. It is unprecedented for a passionate local founder’s vision to be recognised as a model that can be up-scaled to help the development of an entire country,” the company stated.

“We have planned for this possibility and there will be no disruption to our business. We will make an announcement on what this news means for Gojek within the next few days … We respect the process set out by the President and will not make a further comment until there is an official announcement from the Palace,” it continued.

Image Credit: gojek

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A call for more entrepreneurial style of thinking in startup development and why it is absent

 

It might sound surprising, but in my experience as a business model innovation adviser, startups could use a lot more entrepreneurial way of thinking when it comes to building their development plans.

Typically, startup businesses are developed with very optimistic, disruption-driven and life-changing objectives in mind. And that’s good. The opportunity to change the world is big, the chances of acquiring one tiny percent of the Chinese markets are even more appetizing.

More often than not, however, projects come along with very light strategic thinking being involved, and that usually proves difficult for the founders.

While many startups are able to present very impressive technology prototypes and app-based proofs of concepts, the founding team’s ability to provide potential partners with a plan is often questionable. How the one per cent threshold is to be attained is a mystery, the exit-strategy is rather obscure, so forth and so on.

In this op-ed, I explore the topic of entrepreneurial thinking (or the absence of it, should I probably say). I bust a myth or two, and I elaborate a little bit on what many startup entrepreneurs might want to think about prior to meeting partners and investors. Need a hint? Think Impact.

Myth #1: “we are disruptors”

For many startup-ers, a very common belief is that having a disruption in your DNA (and vocabulary) is worth gold. But is disruption the real deal?

Not really.

Yes, Uber disrupted the transportation market, and yes, Airbnb disrupted the hospitality market too. But this doesn’t mean that breaking the codes is the recipe to a million-dollars cheque.

There is a major flaw here because seeking disruption doesn’t create value on its own. Value doesn’t appear out of thin air, and just because you say that your model is disrupting doesn’t mean that the model actually makes sense.

Disruption doesn’t guarantee desirability, it doesn’t guarantee feasibility and it does not guarantee viability either (more on the Desirability, Feasibility and Viability model here). And if those criteria aren’t met, chances are that your business model will sooner than later crash into a wall.

Beyond disruption, what a startup entrepreneur should seek is a form of innovation that improves an existing model, and that provides a desirable, actionable and viable form of value.

As Joseph Schumpeter wrote about eighty years ago, innovation is not a matter of (re)inventing the wheel but a matter of getting something different into the process. And what that means is simple: startups don’t need to disrupt a market to create value. They need to find a model to improve, and they need to work hard on making that model better for someone.

That model can be a production model. For instance, Henry Ford didn’t just develop machinery, he found a way to improve the traditional operations through automation and scaling.

Innovative models can also be a matter of improving user experience. Uber didn’t just disrupt, it created a new type of value by improving the taxi onboarding experience, from a booking & payment point of view.

The bottom line? Being a disruptor won’t get you a cheque. But an entrepreneurial mindset focused on improving an existing process might…

Myth #2: “we have an MVP, it’ll be fine”

Another idea that startup founders like to put forward is that having a proof of concept – also known as a Minimum Value Proposition or MVP – is enough to secure funding. But guess what? MVPs used to open golden doors before the world wide web bubble burst, but they don’t do that anymore.

The blockchain created illusion over the past years, but many projects were shallow, and founders were totally incapable of explaining how they would produce value for people.

No business model, no knowledge of the regulatory constraints, and a lot of promises. But where did the desirable, feasible, viable model go? When the crypto folly prices dropped, the reality check fell very hard on people. Investments based on mere MVPs without actual clients failed to find investors, and the ecosystem took a U-turn.

In an analysis of the ICO peak trend published about a year ago (Nov. 2018), my friend Jack Chia wrote that “Blockchain investments in ICOs [were] reaching a peak. Investors are more careful with the way they use their capital, and choosing projects stronger than ‘Minimal Value Products’ (MVPs) has become important”. Jack concluded on the idea that he “would, accordingly, brace and prepare for a much-needed washout […] The surviving minority of tokens after the washout will be those that deliver genuine value, genuine liquidity, and genuine utility”.

Also Read: Is your entrepreneurial journey just another rat race? Here are 20 things that say it might just be so

Jack’s point made sense: expecting that a mere Minimum Value Proposition will get your startup a million-dollar paycheck is ludicrous. An MVP in itself doesn’t create value and doesn’t guarantee that an investor will obtain value for his money.

Yet I keep seeing a lot of startups investing a lot on MVP without doing any type of strategic planning.

The bottom line? Have an MVP is a good starting point, but it is nothing more than that. A starting point.

Myth #3: “We are entrepreneurs”

Last but not least, many startup founders like to call themselves “entrepreneurs” because, well, the term is trendy and sexy. Yet, many of them don’t have a vision of what their business is about to become. No real plans to present, no exit strategy, and no real ‘entrepreneur’s shirt’ either.

Again, like it or not, but there are entrepreneur and entrepreneur, and not every business-maker falls into the right category. The field reality, really, is that in many cases startups make the mistake of focusing on just ‘doing’ whilst leaving the big picture and the long-term vision aside.

The idea was formulated by Gerber two decades ago, every want-to-be entrepreneur is built around three personalities which fight each other continuously.

At first, an entrepreneur is a technician – because ‘getting shit done’ is crucial. When work overload occurs, the technician shifts into a manager responsible for operating.

But, ultimately, what really makes an entrepreneur is the ability to shift from management to vision and strategic planification. And with that often comes the question of Impact.

The question of “Impact”

Envisioning the future of a structure is key, and whether you are trying to develop a startup, an established business, a personal project or an NGO your key challenge as an entrepreneur is to figure out what Impact you plan on making.

I call this way of approaching business ‘Impact thinking’, and in my experience, the point usually talks to every entrepreneurial person out there.

Impact Thinking can change business because making money shouldn’t be and is rarely the sole purpose of an entrepreneur. Sooner or later, a business needs to find allies, staff, investors, and their own agenda will one way or another lead to making a difference.

A call for more entrepreneurial thinking in startup development – pragmatically speaking?

Pragmatically speaking, the bottom line here is that is not an entrepreneur who wants, and in practice, many startup founders have no idea that their daily routine keeps them stuck in the realm of doing without undertaking and envisioning.

Also Read: Why trust is the biggest barrier to entrepreneurship and innovation

The reality of life is rather simple. Startups won’t normally obtain the money they need just because they disrupt, just because they have an MVP, and just because they are founded by tomorrow’s entrepreneurs.

No.

An entrepreneur knows the importance of having a strong value proposition. An entrepreneur knows the importance of going far beyond just a proof of concept.

And an entrepreneur knows that being an entrepreneur is a matter of envisioning and preparing in order to make an impact down the road. And more startups should follow this way of thinking.

Editor’s note: e27 publishes relevant guest contributions from the community. Share your honest opinions and expert knowledge by submitting your content here.

Join our e27 Telegram group here, or our e27 contributor Facebook page here.

Image Credit:  Kelly Sikkema

 

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Here are 8 ways you can utilise expressive blogging for your startup

When starting a business –no matter how big or small- you need to go in with a plan. Many entrepreneurs come up with a brilliant idea but struggle in delivering their message to the right audience.

This happens because they’re too focused on sales strategies and lead generation rather than getting their word out. By being “too-salesy” in their efforts, these businesses drive away their potential clientele.

Blogging is your entryway to speaking with the outside world and contacting potential clients. It allows you to share your perspective on things and demonstrate you’re familiarity with the industry.

Once your startup blog starts to grow, it will offer plenty of benefits.

Let’s dig in.

1. Increases your understanding of what customers need 

Blogging opens a channel of communication with potential customers. It can give you significant data on what the client is truly searching for. And based on that data, you can create a more effective marketing strategy.

When it’s done right, blogs have the potential of constructing a community with highly-engaged members. Put your brand at the centre of it and you have a sure-fire way of inspiring customer loyalty.

2. Makes you an authority on business

Having a range of blog posts that discuss issues, patterns and difficulties in the industry make your business seem reliable. You can either give your platform to in-house professionals or invite industry leaders to communicate their expertise. In both cases, your business will gain authenticity in the eyes of the readers.

Also Read: Bootstrapping your startup: 4 easy ways to grow faster

Many companies use blogs to document case studies and industry-related research work.

For instance, EMUCoupon is a startup that distributes coupons for a variety of products. They’ve accumulated fascinating stats related to their industry in a blog about digital coupon redemption. You’ll find similar examples across the digital realm.

3. Brings in organic traffic

Blogging is considered as a vital part of the content marketing strategy by innumerable startups. Not only does it drive organic traffic to their websites- it brings in traffic that’s relevant to their niche.

Since blogging does not require heavy investment, it’s perhaps the biggest tools startups have in their armoury.

Frequent blog posts can help any business develop an audience at a rapid speed. Once your blog gets ranked by search engines like Google and Bing, the floodgates of visitors open up.

4. Promotes your product or service

Along with influencer marketing, blogging is one of the most effective of promoting your service or product. However, your offer should be presented as a solution. If you illustrate this solution through images and video, its impact on the visitor will be extra-ordinary.

5. Has a lifetime value

A good blog entry can be a gift that keeps on giving, drawing in visitors for a great length of time. Many sites have seen a portion of their earlier blog entries keep on getting a larger number of hits than their latest post.

Also Read: How to write a business blog post in under an hour

This could be because of their higher ranking on search engines or the topic becoming relevant again due to some development. In any case, when blogs are timeless, they give long-term rewards.

6. Helps in sticking out

Every day, a big number of sites and Facebook pages pop up and despite how amazing they’re designed or how great the solution they offer is- they don’t stand apart. The standard website with a simple “about us” and “services” pages doesn’t cut it anymore in the ever-competitive online environment.

This is where having a well-maintained blog will make you immediately stand out. It gives the website an added aesthetic appeal and creates a space where your visitors can gain useful information. Suffice to say, this is a win-win scenario.

7. Can bring investment

Many startups have an exceptional pitch package for investors but they struggle in its advertisement. If this document is featured prominently on their blog through a sidebar widget, more visitors will see the pitch and some might even be enticed to invest in the startup.

8. Motivates your staff

A functioning blog journal can be an extraordinary method to produce enthusiasm among the staff. If you let employees speak out in the blog section, it will re-establish that their company values them.

But you will need to let them demonstrate their expertise in a particular field. Let your developers write on the latest tools and quirks. It will be a great confidence booster for them as their knowledge gets shared around the world.

Conclusion

Blogging has plenty of benefits for startups. It helps you understand the market, increase your authenticity and brings in organic traffic. More so, blogging lets you promote a product or service without being too direct.

Although growing your startup blog will take some time and effort, it will reap incomparable benefits in the long-run.

Editor’s note: e27 publishes relevant guest contributions from the community. Share your honest opinions and expert knowledge by submitting your content here.

Join our e27 Telegram group here, or our e27 contributor Facebook page here.

Image Credit:  Patrick Fore

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Once a scam victim, this entrepreneur has built an escrow service to check online shopping fraud in Malaysia

Nik Mohd Azri Azaha (extreme left) with other co-founders of Prepay

Online fraud and scams are a norm in Malaysia. Around 12,481 cases reported in 2016 were related to online shopping, as per an estimate. They resulted in a total loss of RM266 (US$64) million in 2017, and this number rose to RM398 (US$95) million in 2018.

“Existing solutions to prevent online fraud deemed ineffective and inefficient,” Nik Mohd Azri Azaha tells e27. “We hope to make a difference with our online escrow service Prepay.”

Prepay — developed early this year by Azaha and his friends Muhammad Hariz Mohd Khalil, Jeck Lim, and Mohd Norhafizan Mohd Sohimi — acts as an intermediary for both the buyer and seller and regulates the transaction. To initiate a deal on Prepay, both parties have to sign up and link their accounts with online banking.

“Prepay holds payments from the buyer until he/she receives the item. We will release the payments to the seller only when both parties have agreed to the deal,” he explains. “We essentially provide an additional security layer to online transactions. We aim to eliminate scammers from the whole C2C market in Malaysia.”

Azaha’s personal experience inspired the idea of Prepay. He was buying a second-hand laptop computer from a stranger he met online.

“Just like many others, I blindly trusted the seller. I agreed to pay him RM3,900, which included the shipping fees. I logged into my account and made the payment immediately. However, I never received the item from him. Neither did I hear from him since. It was a wake-up call for me and led us to develop Prepay.”

The platform has received approval from the bank BNM to provide the service in Malaysia.

Also Read: Southeast Asia is in plastic waste crisis, and these 16 sustainable startups strive to turn things around

The service is not restricted to shoppers; online gamers who sell and buy in-game items or accounts can also use the Prepay service. “Anyone can use the service as long as the transaction is directly between the seller and the buyer. We hope to make online shopping safer for all Malaysians, with a focus on C2C,” he elaborates.

Prepay’s business model is simple; it charges a per-transaction service fee based on the size of the amount. (As of now there is an upper limit to the amount that can be transacted, which is RM30,000). The commission varies from one per cent to 0.8 per cent based on the size of the sum.

According to Azaha, opportunities for Prepay are unlimited. The increasing popularity of Facebook and Instagram marketplaces and C2C marketplaces like Mudah, besides the rise of e-sports in Malaysia, offers massive growth potential.

However, several challenges remain. “Online escrow service concept is quite new for Malaysians. We have to work hard to educate customers and convey its benefits.”

Like any fintech company out there in the market, Prepay is also battling trust issues. “The biggest challenge is to build brand awareness. Most people are extremely protective of their money, especially when a new platform is introduced to the market.”

Currently, Prepay is being accelerated at NEXEA.

“We are looking to raise funding which will be used to create more value to the users. At the same time, we will learn from the mistakes we committed when building our previous startup,” he concludes.

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Today’s top tech news: Vertex Ventures China closes US$566M fund

Vertex Ventures China closes US$566M fund – Dealstreet Asia

Vertex Ventures China, the China-focussed venture capital arm of the Singapore-based company, has secured nearly RMB4 billion (US$566 million) in capital commitments for a USD-denominated fund, Dealstreet Asia wrote.

According to Vertex Ventures China Managing Partner and Head Tay Choon Chong, the fund was oversubscribed by overseas LPs due to its “strong past performance with good realised returns.” It is also said to be the largest fund the firm has ever raised in China.

It will back early and growth-stage startups in the fields of high-tech and mass consumption with a focus on semiconductor, artificial intelligence (AI), enterprise services, healthcare and online education.

Indonesia’s Etobee rebrands to Finfleet, pivots to focus on fintech services – DailySocial

Indonesian logistics startup Etobee announced its rebrand and pivot into Finfleet, an agent-based financial products consumer on-boarding service, DailySocial wrote.

Starting off as a last-mile logistics service provider, Finfleet now helps financial institutions to on-board new customers, particularly in areas that are currently unreached by financial services.

The pivot and rebrand have been conducted since February 2018 when the company underwent massive change in their managerial structure.

It has named Brata Rafly, former Dimo CEO, as Co-Founder & CEO.

Finfleet has raised a US$3.5 million funding from Kejora Ventures, XL Axiata, Gobi Ventures, Skystar Ventures, and Asian Trust Capital.

Also Read: Temasek-owned Vertex Ventures closed its fourth Southeast Asia and India fund at US$305m

gojek CEO Nadiem Makarim resigns to join Indonesian cabinet – e27

Speaking to the press at Merdeka Palace, gojek Founder & Global CEO Nadiem Makarim announced his resignation from the company to join President Joko Widodo’s new cabinet.

Having been inaugurated on Sunday, the president is set to announce his new cabinet on Monday.

Rumours of Makarim’s appointment have circulated among Indonesian startup communities in the past months. It remains to be seen what his new designation in the cabinet will be.

Following his resignation, Gojek Group President Andre Soelistyo and Co-Founder Kevin Aluwi will step up as Co-CEOs.

Zilingo to invest US$100M for its US expansion effort – Dealstreet Asia

Singapore-based fashion tech platform Zilingo is planning to invest US$100 million to support its expansion plan to the US, Dealstreet Asia reported.

The investment is part of its strategy to expand into new markets such as Australia, Europe, and the Middle East.

The startup has recently opened offices in New York and Los Angeles over the summer. It will also expand its sales and products teams in the country.

Image Credit: Adi Constantin on Unsplash

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