Other breaking development in the region is the massive protest of Korean taxi drivers against a carpooling service that they say would destroy their jobs

Ofo has nearly 12M users waiting for deposit refunds [South China Morning Post]

Early users of Ofo were asked to pay a 99 yuan deposit, which was later raised to 199 yuan, before they could rent a bike through the service. Users could request a deposit refund anytime via the Ofo app but there was a waiting period of 15 working days for the refund to be received, according to deposit refund instructions.

However, earlier this week hundreds of angry users were seen lining up outside the company’s Beijing headquarters to ask for immediate deposit returns. Some said they queued in the chilly winter because they failed to receive refunds online even after the allotted waiting period and they had read news on Chinese media outlets that riders who personally went to Ofo’s office on Sunday were able to get refunds right away.

LetsTransport raises US$14.3M  [press release]

Bengaluru-based logistics marketplace for intracity deliveries, LetsTransport, has raised a total of INR 100 crore (US$14.3 million) from Bertelsmann India Investments, Fosun International and other investors.

Currently operational in seven cities, the latest infusion of growth capital will be used for strengthening technology, adding new industry verticals to lock in marquee clients and for scaling up the company’s operations.

LetsTransport is a technology-enabled managed marketplace, which operates on an asset-light model wherein it partners to bring in operational efficiency for truck owners to cater to the within city logistics requirements. It claims its multimodal network of trucks clubbed with proprietary technology increases utilisation resulting in higher earnings for the trucks and a 30 per cent reduction in distribution cost for the client.

Its clients include Coca-Cola, Amazon, Metro Cash & Carry, Big Bazaar etc.

Qoo10 promises no more transaction and service fees on new QuuBe platform [ChannelNewsAsia]

Build it, and they will come. Or so the saying goes.

This appears to be the strategy e-commerce site Qoo10 is adopting as it looks to shake things up in the online shopping space.

The Singapore-headquartered online business is planning to officially launch its blockchain-based e-commerce site, QuuBe, in the new year. When it does, it said it will introduce a new way of approaching e-commerce as a business, removing the need for service or transaction fees usually imposed on online sellers.

Angry South Korean taxi drivers rally against carpooling service [Reuters]

Tens of thousands of South Korean taxi drivers walked off the job and held a rally on Thursday to protest against a carpooling service that they say would destroy their jobs and threaten their livelihoods.

The demonstration came days after the suicide of a taxi driver who set himself on a fire to protest against plans to introduce car-pooling service Kakao Mobility, a unit of mobile messenger operator Kakao Corp.

“If the service is implemented, my income will shrink by half. I’ll fall into poverty,” said driver Yoon Woo-seok, 62, at the rally in front of the National Assembly in the capital, Seoul.

NZ startup LearnCoach raises US$1.5M [DealStreetAsia]

New Zealand-based online education platform LearnCoach has closed a US$1.5 million seed round led by Eden Ventures. Other investors include Danny Chan, co-founder of ACG; and Andrew Preston, Founder of Publons.

Founded in 2012, LearnCoach creates video tutorials to teach subjects for students who can’t be in a physical classroom, or for those who want to extend beyond their classroom learning. About 150,000 students in New Zealand view the lessons more than a million times every year.

According to LearnCoach, the proceeds will be used to scale its education platform to reach more students and produce more tutorials.

 

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Swiggy’s latest fundraising round is the single largest in India’s food technology sector to date

Swiggy, India’s leading food delivery platform, announced today that it has executed definitive agreements for a US$1 billion Series H round of funding, led by existing investor Naspers, a global internet and entertainment group.

The round also includes participation from several existing investors, including DST Global, Meituan Dianping and Coatue Management, along with new investors Tencent, Hillhouse Capital and Wellington Management Company.

Also Read: Singapore Foodie channel’s Malaysian parent raises funding for expansion

Swiggy’s latest fundraising round is the single largest in India’s food technology sector to date. With this, its total funding raised so far has touched US$1.26 billion.

The Bangalore-based startup said in a statement that it will use the funds to bring more quality food brands closer to consumers and address gaps in supply through delivery-only kitchens under the ‘Access’ initiative for restaurant partners.

Additionally, it will hire top-notch talent, especially for Machine Learning and engineering roles across mid and senior levels. The company will further strengthen its technology backbone and focus on building a next-generation AI-driven platform for hyperlocal discovery and on-demand delivery.

“Swiggy has been at the forefront of elevating the potential of Indian food delivery with its industry-changing innovations and focus on delivering the best consumer experience to millions of Indians,” said Sriharsha Majety, CEO, Swiggy. “As we add more firepower to our vision of elevating quality of life for urban consumers by offering unparalleled convenience, we’re pleased that visionary global investors share our purpose and have made such a significant investment in our future.”

“We first partnered with Swiggy in April 2017 because we recognised the Swiggy team had built a sustainable, long-term business, that stood out amongst others in India. Now, nearly two years later, we have even more confidence Swiggy has the winning formula and will continue to build a leading business in the country” said Larry Illg, CEO, Food and Ventures, Naspers.

“Swiggy has 10x the number of orders per month since our first investment, has expanded throughout India to tier 1, 2 and 3 cities, and most importantly, is the most loved food delivery brand in India, providing the best service to consumers nationwide,” he added.

Founded in 2014, Swiggy has over 50,000 restaurant partners spread across 50-plus cities. Since the last funding round six months ago, Swiggy has expanded to 42 additional cities and doubled in gross merchandise value as it strengthened its leading market share along with industry-best repeat rates and net promoter score.

In May 2017, Swiggy raised US$80 million led by Naspers, with participation from existing investors Accel India, SAIF Partners India, Bessemer Venture Partners, Harmony Partners and Norwest Venture Partners.

 

 

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The startup offers a legacy planning service and plans to launch its platform next month

Brunei-based legacy planning startup Memori raised BND158,000 (US$ 100,000) from 113 Venture Growth Fund despite having yet to launch its online platform.

This marks one of Brunei’s largest seed rounds investment in a startup to date, as reported by Bizbrunei.

Memori plans to become an all-in-one online platform to manage legacy, from the convenience of securing wills, insurance policies, and memorial services.

With the funding, Memori wants to grow in Brunei, Singapore and Malaysia, where an estimated 33 million adults do not have wills.

“We’re looking to simplify and make the whole process of preparing for one’s death an affordable thing. Death is such a universal matter but ironically expensive and difficult to navigate,” said CEO and co-founder of Memori Queenie Chong, who got the idea for Memori after experiencing the loss of her grandparents.

Also Read: Singapore Foodie channel’s Malaysian parent raises funding for expansion

Chong, being a certified will planner, still found that the experience was a difficult one. “It can be extremely frustrating when you don’t know where to go or what to do after the loss,” said the 30-year-old Bruneian.

Chong then founded Memori just in August this year and then brought along COO Jonathan Tan and CBO Phoebe Kow, who are also certified will planners.

According to Chong, an estimated 80 per cent of Southeast Asia’s population do not have wills due to a social taboo that makes it an uncomfortable thing to talk about end of life. Another cause noted by the company is the misconception about the complexity and cost of the legacy process.

“Our technology seeks to address this issue. Thanks to social media, there is now the ability to control our digital footprint,” said Chong.

Memori provides will writing services directly, and soon will facilitate customers with a consult and connection to a range of bereavement-related services, such as arrangements for funerals, burials, and caskets as well as buying insurance policies.

In doing its business, Memori also takes advantage of blockchain technology, that will be used to build its website. The technology will enable users to safely store their digital assets – including social media and email accounts passwords – and pre-select the beneficiaries when a user passes on.

“Memori certainly has the potential to be Brunei’s first tech Unicorn because it is disruptive and a game changer,” said Tan Chun Wei, a founding partner of 113 Venture who is also the district service director of Nirvana Asia Group – Asia’s largest bereavement care provider.

Also Read: Indian food delivery startup Swiggy raises US$1B investment led by Naspers

Memori is a participant of the ongoing fourth cycle of DARe’s Startup Bootcamp facilitated by Singapore-based Golden Equator.

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As the year comes to a close, let’s have a look at the top 10 community articles that caught our readers’ attention

The strength of a cohesive and forward-thinking ecosystem is built upon a philosophy of collaboration.

At e27, we hold these values close to our heart; and over the years, we have consistently engaged stakeholders in the Southeast Asia tech industry — investors, entrepreneurs, and more — to contribute their thought leadership to our platform.

Today, this community of contributors has become integral to our platform’s growth. They complement our core team of reporters by providing in-depth and critical insights into the industry on top of our daily news and features coverage.

2018 has been a banner year for our community posts: many of them have become some of the top-read articles on our site.

Without further ado, we present to you the 10 most read e27 community articles of 2018!

Note: the articles are arranged in no particular order.

1. 2018 may be the year Uber gives up on Southeast Asia, and other predictions

Venture builder Momentum Works was definitely not the first to speculate about Uber’s retreat from Southeast Asia, but it was right on the money nonetheless. Find out its reasons for thinking so.

In the article, Momentum Works also cast some predictions on how Chinese internet companies would exert greater influence, as well as its thoughts on emerging markets, corporate innovation initiatives and finding the next unicorns in the region.

Oh, and it also forecasted that Bitcoin would hit US$100,000 in dollar value. On hindsight, that figure seems rather silly.

Also read: The e27 Community Archive

2. Why Uber Southeast Asia’s ex-employees are walking into a bright future

Following Uber’s sale of its Southeast Asia-based assets to rival Grab, Momentum Works wrote a piece on why the company’s former employees will continue to have successful careers.

The article essentially highlights why their skill sets, honed to a sharp edge at hyper-growth focused company like Uber, make them well-equipped to handle a myriad of roles at other tech companies.

Momentum Works makes a pretty convincing case as many of its own employees are made up from former staff of another ride-hailing company, Easy Taxi, who withdraw from the market much earlier.

3. Rebuilding trust within the sharing economy through decentralised apps

This article by Kenny Au, co-founder of AI company LUXSENS, highlights why the use of blockchain and smart contracts will aid with alleviating the pain points in the sharing economy, such as untrustworthy reviews, data breaches and more.

The immutable nature of blockchain-powered solutions will help to facilitate transparent and secure transactions, he said, which will give both customers and service providers a greater peace of mind.

4. Who leads e-commerce in Malaysia? Lazada or Shopee?

Lazada and Shopee are easily the two biggest e-commerce players in Southeast Asia.

This article by Jeremy Chew, content marketer at online shopping aggregator iPrice Group, deep dives into the performance of each platform, stacking them up against each other with concrete statistics.

The article also touches upon the state of Malaysia’s e-commerce scene. According to iPrice Group’s findings, the top five e-commerce platforms in Malaysia — Lazada, 11street, Shopee, Lelong and Zalora — have created more than 1,000 jobs in the country.

5. This Singapore Founder created thousands of jobs over the past 50 years, yet not many people have heard about him

Kenneth Lou, the co-founder and CEO of finance portal Seedly, wrote about a veteran in the Singapore civil service by the name of Philip Yeo.

Yeo was responsible for helping to entice many foreign MNCs to set up shop and invest in Singapore, at a time Singapore was still experiencing a major financial recession.

To date, he has groomed multiple leaders of industries and politicians like George Yeo, Lim Swee Say and others who are leading agencies like A*Star, NUS, JTC, EDB, National Gallery, and EDIS.

6. Yet another application of blockchain tech, digitalising real-world assets can come with security benefits

Blockchain is obviously a running theme this year.

Kenny Au once again writes about the benefits of blockchain technology, and how it can help people establish a more secure digital identity and curb e-commerce fraud.

Also read: 27 most read articles by community contributors in 2017

7. Streaming is hugely successful, but why can’t content creators make money?

The web streaming industry is becoming a huge part of the entertainment sector. Due to the highly accessible nature of the internet, content streamers can reach a wide audience easily with major video streaming platforms such as YouTube and Twitch. And often, these sites don’t require users to pay.

Which leads us to this big problem: many streamers can attract a huge audience but making money out of it is tough.

Kenny Au explains the pain points behind the internet streaming industry, and how blockchain-powered platforms can help ensure streamers get an equitable share of the revenue.

8. Why fasting is the ultimate productivity hack for entrepreneurs

This article is a little different from our usual community articles in the sense that it is not really about business-building or tech, but rather, about taking a holistic approach to becoming a better entrepreneur — through improving your health.

Adrian Li, Managing Partner and Founder at Convergence Ventures, explains the science behind regular fasting and why it’s good for one’s health.

9. Why Singapore is the worst place to start a tech company

This one is a little controversial. Keith Tan, co-founder of offshore software development firm Wonderlabs, gives his two cents on why Singapore is not a good place to start a tech company.

One of his main gripes is that it is too costly to operate in Singapore.

I guess that’s why he runs an offshore software development company.

10. 6 successful real-life examples of blockchain technology being implemented

This article by contributor Aaron showcases how both corporations and startups across the world are implementing blockchain technology in their operations.

For example, he cites supermarket giant Walmart is using blockchain to better ensure food safety by tracking the product from when it leaves the farm to when it lands at the store.

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MedPlanner allows for the safe transfer of information between healthcare practitioners specialist advice, referral and handover

Malaysia-based clinical communication app, MedPlanner, has closed RM1 million (US$240,000) via blockchain-powered equity crowdfunding (ECF) platform Ata Plus.

The funding round was fully subscribed by an unnamed single strategic investor, with vast experience in the management of healthcare delivery in Malaysia.

The funds will be channeled towards refining MedPlanner’s all-in-one clinical app, as well as the marketing and commercialisation, as the company set out to launch in five countries next year. “This investment in MedPlanner will help us reach our goal of bringing our solution closer to the healthcare community while providing investors the opportunity to make substantial returns,” said Co-founder and CEO Dr. Ezam Mat-Ali.

Also Read: The 10 most-read e27 Community articles of 2018

MedPlanner was founded in 2017 by Mat-Ali, a consultant paediatrician at the London North West University Healthcare. The startup has developed a clinical communication platform for collaboration between clinicians around the world to facilitate better communication and coordination in patient care delivery. It seeks to mitigate poor communication amongst healthcare professionals and allows for the effective and safe transfer of information between healthcare practitioners specialist advice, referral and handover.

“With MedPlanner’s mobile app, clinicians can easily share results, obtain feedback on patients’ progress, and discuss multiple cases concurrently with their team. With over one million patient-related messages each day being processed over non-compliant chat apps in Malaysia’s public hospitals, we are in a unique position now to launch our solution into Malaysia’s healthcare industry,” said added Mat-Ali.

Kyri Andreou, Co-founder and Director of Ata Plus, said: “MedPlanner’s campaign has demonstrated to us once again the potential of ECF in Malaysia and the different groups of investors businesses attract with an ECF campaign — whether it be a large crowd of retail investors or a single individual investor. Since our launch, our platform has set the record for the largest number of investors in a single campaign (318 investors), the smallest minimum ticket size (RM 10), and now, the largest investment from a single investor (RM1 million).

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